Jobs at Djinni

 Lead Customer Support & Fulfillment

About Celtara

Celtara is a US-based D2C health & wellness brand creating functional products designed to support everyday well-being.

Our products are ready-to-eat superfood blends made with thoughtfully selected ingredients and formulas developed with nutritionists and herbalists. Each blend is focused on supporting a specific area of health, such as gut health, liver health, metabolism, or immunity.

Our approach combines nature, science, and transparency, with products designed to be simple to use and easy to integrate into a daily wellness routine.

About the Role

We are looking for a Customer Support & Fulfillment Lead to take ownership of our customer support and fulfillment operations.

This role combines team coordination, analytics, process improvement, and hands-on operational work. You will help ensure that customers receive high-quality support, orders are processed smoothly, and internal processes continue to improve as the brand grows.

What You’ll Do
 

• Lead day-to-day Customer Support & Fulfillment operations and help organize the team’s workload.
• Monitor key support metrics, including First Response Time, Resolution Time, backlog, and CSAT.
• Oversee fulfillment performance and help resolve delayed, stuck, lost, or problematic orders.
• Track chargebacks, refunds, win rates, and recurring customer issues.
• Analyze operational challenges and help identify practical solutions.
• Support and develop Customer Support team members through regular feedback and guidance.
• Improve customer service policies, Saved Replies, SOPs, and internal workflows.
• Coordinate with warehouses, fulfillment partners, and external service providers.
• Prepare clear reports on key metrics, current challenges, and ongoing improvements.
• Help evaluate team workload and identify when additional resources may be needed.
• Keep relevant stakeholders informed about important issues, risks, and progress.

What We’re Looking For
 

• 3+ years of experience in Customer Support, Customer Experience, Operations, or Fulfillment.
• Previous experience as a Team Lead, Senior Specialist, Supervisor, or in a role with ownership of processes or a small team.
• Strong e-commerce experience, ideally in a Shopify-based business.
• Experience supporting or managing Customer Support agents.
• Good understanding of Customer Support metrics and service quality.
• Experience with fulfillment, shipping, warehouses, and order management.
• Experience with chargebacks, refunds, disputes, and customer claims.
• Strong analytical and problem-solving skills.
• Confidence working with Google Sheets / Excel.
• Experience creating or improving SOPs, policies, and operational processes.
• English - B2+.

You’ll Be a Great Fit If You
 

• Enjoy taking ownership of your area and improving the way things work.
• Feel comfortable working independently while staying closely connected with the team.
• Like working with data and using it to understand what can be improved.
• Naturally look for practical solutions when challenges come up.
• Are organized and comfortable managing several priorities at once.
• Communicate clearly and keep others informed about progress and important updates.
• Enjoy building processes in a growing, fast-moving environment.
• Care about both customer experience and strong operational results.

What We Offer
 

• Competitive salary + performance-based bonuses.
• Fully remote work with a flexible schedule.
• Opportunity to work with a dynamic, fast-growing team.
• Supportive and friendly team environment.

About the Company
 

BITTE is a growing e-commerce brand operating in the Health & Wellness space in the U.S. market.
 

Our main product is a functional Soursop Bitter Shot made with soursop and botanicals, designed to support digestion, gut health, liver function, and overall wellness.
 

As the brand continues to grow, we are expanding our team and building strong internal processes to support further growth.

To support this growth, we are looking for a Shopify Technical Specialist who will be responsible for configuring, optimizing, and maintaining our Shopify store while ensuring a seamless customer experience.
 

About the Role
 

As a Shopify Technical Specialist, you will be responsible for configuring, optimizing, and maintaining our Shopify store to ensure smooth operations and an excellent user experience.
 

You will play a key role in store setup, technical improvements, and UX optimization, helping us scale our e-commerce operations efficiently.
 

Expect diverse technical challenges, cross-functional collaboration, and opportunities to grow your Shopify expertise while working with a fast-growing brand.
 

Who We’re Looking For
 

- Structured Approach
You can organize processes and keep operations under control.

- Technical Expertise
You have strong hands-on experience with Shopify, including store setup, theme customization, integrations, and technical optimization.

You are comfortable working with Liquid, HTML, CSS, and JavaScript and can independently handle technical changes and troubleshoot Shopify issues.

Experience with GA4, GTM, Triple Whale, Recharge, Klaviyo, Zendesk, or BigQuery is a strong advantage.

- Proactive Mindset
You don't wait for instructions - you identify problems and implement effective solutions independently.

- Results-Oriented
You focus on ensuring the website runs smoothly, efficiently, and maximizes conversions.

- Attention to Detail
You notice small details, work with precise data, and constantly look for ways to improve processes.

Your Responsibilities
 

Product & Content Management

• Create and edit product listings
• Manage product variations, inventory, and pricing
• Organize collections
• Maintain the Shopify blog
• Optimize landing pages for promotions

Design & UX Optimization

• Customize Shopify themes and templates
• Optimize layouts using HTML/CSS/JS
• Install and test Shopify apps
• Improve site structure and UX

Order & Customer Management

• Process orders and track order statuses
• Manage returns
• Handle customer inquiries and reviews

Payments & Shipping

• Configure payment gateways
• Optimize shipping processes
• Configure tax settings

Marketing & Promotions

• Implement SEO optimizations
• Manage ad integrations and improve site speed
• Support email marketing automation
• Set up and monitor promotions
• Collect reviews and UGC

Technical Maintenance

• Monitor website performance and updates
• Maintain security and integrations
• Manage backups

Analytics & Reporting

• Track sales, conversions, and KPIs
• Analyze ad campaigns and promotions
• Prepare reports

Collaboration with Teams & Partners

• Work with marketing, logistics, and accounting teams
• Coordinate with agencies, freelancers, and suppliers

Documentation & SOPs

• Develop and maintain SOPs
• Audit and update legal documents when necessary

It’s a Plus If You Have
 

• Experience with Shopify Plus, Metafields, Metaobjects, or checkout customization
• Experience with subscription models and LTV analytics
• Experience integrating Shopify with marketplaces
• Knowledge of multi-language and multi-currency Shopify setups

What We Offer
 

• Competitive salary
• Fully remote work with a flexible schedule
• Opportunity to collaborate with a passionate and dynamic team
• Cross-functional experience across different projects
• Supportive, friendly team atmosphere

Sii Ukraine is a subsidiary of Sii Poland — the leader in IT, engineering, and consultancy services with over 7500 IT experts in Poland and more than 250 prestigious customers. We are looking for ambitious and top-quality professionals to join our project teams.

We are looking for a Senior Big Data Developer to join a project focused on building data-driven solutions and integrations using the Databricks platform.

You will work on backend logic, API integrations and application components within Databricks Apps, contributing to scalable and maintainable solutions that integrate with enterprise systems and procurement processes.

Responsibilities:

• Develop and maintain applications and data solutions using Databricks
• Build and configure Databricks Apps, Workflows, Delta Lake and Unity Catalog
• Develop backend logic using Python, including routing, validation and business logic
• Design and implement integrations with external systems through REST APIs
• Work with JSON, OAuth 2.0 and API-based content routing
• Develop application interfaces using Streamlit or React within Databricks Apps
• Implement and maintain data and API integration flows
• Write unit and integration tests to ensure solution quality and reliability
• Use Git and CI/CD practices for development and deployment
• Implement logging, monitoring and troubleshooting mechanisms
• Collaborate with other developers, architects and business stakeholders

• Contribute to technical decisions and continuous improvement of the solution

   

Requirements:

• Strong commercial experience as a Big Data / Data / Software Developer
• Hands-on experience with Databricks
• Practical knowledge of:
  • Databricks Apps
  • Databricks Workflows
  • Delta Lake
  • Unity Catalog
• Strong Python skills, particularly for backend development
• Experience with REST APIs, JSON and OAuth 2.0
• Understanding of API-based content routing
• Experience with Streamlit or React
• Good understanding of software engineering practices
• Experience with Git and CI/CD
• Experience writing unit and integration tests
• Experience with logging, monitoring and troubleshooting
• Ability to work independently and communicate effectively with technical and business stakeholders
• English at a level sufficient for working in an international environment
• Tax residence in Ukraine required

Nice to Have:

• Experience with E-Invoicing solutions
• Knowledge of SAP Ariba
• Experience integrating with ERP or procurement systems
• Knowledge of UBL / PEPPOL
• Experience working with enterprise integration platforms

Our partner is a leading B2B iGaming supplier delivering engaging casino content to regulated markets worldwide. Since 2012, they’ve been building high-quality gaming experiences through a modern cloud-native platform that powers hundreds of operator brands across multiple jurisdictions.

Their Platform Solutions team sits at the heart of that ecosystem, enabling seamless integrations between the company, operators, aggregators and platform providers.

They’re now growing the team and looking for a Senior Integration Manager who thrives on ownership, enjoys solving technical challenges and wants to operate at the intersection of Product, Engineering and partners.

About the Role

This is not a traditional Integration Manager or Project Manager role.

They’re looking for someone who combines strong technical understanding with excellent stakeholder management and genuine ownership.

You’ll own partner integrations from initial technical discovery through to launch and beyond, becoming the primary technical contact for your portfolio of operators and aggregators. You’ll work closely with Product, Engineering and QA while representing the company externally, ensuring integrations are delivered successfully and issues are resolved efficiently.

The role is highly cross-functional and requires someone who is equally comfortable discussing API behaviour with engineers as they are leading technical conversations with partners.

Main Responsibilities

– Own end-to-end technical integrations with operators, aggregators and platform providers.
– Act as the primary technical contact for assigned partners throughout onboarding, launch and
BAU.
– Drive multiple integrations simultaneously while managing priorities and timelines.
– Troubleshoot complex integration issues, working closely with engineering teams to identify
root causes and drive resolution.
– Review API documentation, validate integration requirements and support partners throughout
implementation.
– Coordinate technical testing, certification and go-live activities.
– Work closely with Product, Engineering and QA to ensure successful delivery.
– Improve integration processes, documentation and partner onboarding experience.
– Build trusted relationships with both technical and non-technical stakeholders.

What Success Looks Like
– Successful people in this role:
– Take ownership rather than simply coordinate.
– Investigate issues independently before escalating.
– Build trust with engineers and external partners.
– Communicate technical concepts clearly.
– Drive integrations through to completion.
– Continuously improve processes rather than simply maintaining them.

Mandatory Requirements

– Strong experience in Integration Management, Technical Account Management, Solutions
– Engineering or a similar technical customer-facing role.
– Previous experience within iGaming or another API-heavy B2B SaaS environment.
– Solid understanding of REST APIs, HTTP, JSON, authentication methods and webhooks.
– Good understanding of API testing and troubleshooting methodologies.
– Experience investigating integration issues using logs and monitoring tools.
– Understanding of networking fundamentals including DNS, SSL/TLS and connectivity
troubleshooting.
– Ability to review technical documentation and API specifications.
– Excellent communication skills and confidence working directly with engineers and external
technical teams.
– Strong ownership mindset with the ability to drive work independently.
– Fluent English.

Nice to Have
– Experience with OAuth, JWT or HMAC authentication.
– Exposure to observability tools such as Kibana, Grafana or Datadog.
– Previous software development experience.
– Experience working with cloud-native platforms.
– Leadership or mentoring experience.
– Experience improving integration frameworks, tooling or documentation.

We offer

– Work on a modern cloud-native platform serving regulated markets worldwide.
– Solve technically interesting integration challenges.
– Own your work from discovery through production.
– Collaborate with experienced engineers and product teams.
– Influence how integrations are delivered and continuously improved.
– Remote-first environment with flexible working.
– Competitive salary and quarterly bonus.
– Unlimited annual leave and sick leave.
– Private medical insurance.
– Learning and development budget.
– Genuine opportunities for career growth into technical leadership.

For 17 years, Alty has reached the top lists of mobile and desktop application developers for fintech, crypto, retail, banking, and tourism. Our professional expertise in UI/UX design, mobile, and web development of high-load applications used by millions of users worldwide. You know us for sure if you use Monobank, Privat24 for Business, ZakazUA, EasyPay, Kashable, or Sfera Living System. We also have a partnership with Visa and Mastercard. Our clients are enterprises and corporations that recommend us to partners. We put the customer at the heart of all we do and achieve our best together. Join us!

What you need for this role:

— 4+ years of experience working as a Senior Interface Designer.

— Strong portfolio with relevant digital product design examples.

— Proficient with all aspects of the Figma tool: design systems, auto-layouts, components, animations, plugins, etc. (as Figma remains the primary tool for interface design).

— Ability to set up and scale design systems according to the project needs.

— Excellent design taste, with the ability to bring polish and detail beyond baseline expectations.

— Strong knowledge of Android and iOS guidelines and trends, as well as native and cross-platform design patterns.

— Experience in designing both web and mobile apps.

— Experience with fintech, banking, or other enterprise-level products.

— Working knowledge of AI-assisted design workflows across the core stages of the design process.

— Basic understanding of code, with the ability to quickly validate ideas through live prototypes (a.k.a. vibe coding).

— Ability to identify interface "blind spots" and proactively propose strong design solutions and options, not just following existing requirements, but working effectively even when they don't exist.

— Be a self-starter and be self-motivated to perform multiple tasks under minimal supervision.

— Full ownership of and accountability for the results of your work.

— English level: B2 (Upper-Intermediate) or higher

— Nice to have: understanding of accessibility principles and standards (WCAG).
 

What you will do:

— Design and specify user interfaces and information architecture using participatory and iterative design techniques.

— Use your understanding of past and current business and market context to design and deliver high-quality product solutions.

— Stay on top of both visual/interface trends and domain-specific patterns and mechanics relevant to your projects, and bring that knowledge into your work.

— Translate strategic direction and UX prototypes into high-quality design solutions within established brand identity.

— Contribute to and help scale the team's design system.

— Collaborate closely with developers to ensure feasible, implementation-ready handoff.

— Choose the right level of fidelity for each task (wireframes, prototypes, or high-fidelity design) based on what the project actually needs, rather than defaulting to one process.

— Generate strong, varied design concepts and confidently explore multiple directions before converging on solutions.

— Iterate on designs based on testing results and feedback loops.

— Present design decisions to stakeholders and clients, confidently arguing for your rationale.

— Dig into and clarify what the client or project genuinely needs, rather than taking requirements at face value.

What we offer for you to succeed:

— Warm and friendly working environment with flexible start (from 8:00 to 11:00) based on personal preferences and team meetings.

— We put a healthy work-life balance first.
— Caring for physical and mental health — compensation of a psychologist and sports to choose from.
— Speaking Club and English with a teacher.
— Volunteer projects that help the state get closer to victory.
— Ability to work from one of our offices in Kyiv. And you are more than welcome to bring your pets to the office.
— A space to grow both professionally and personally. A wide variety of exciting projects, the best hardware for your work, performance reviews, educational workshops, and team coaching.
— No tiresome bureaucracy. If you need something — just ask and get it.
 

Our employees describe working here as a welcoming, collaborative, and impactful experience. If you are a creative and energetic person, we cannot wait to see you on board!

About Us
We’re a fast-growing startup operating at the intersection of CS2 skin gambling and online casino entertainment. Our brand blends gaming culture, high-stakes excitement, and cutting-edge technology into a seamless platform where users can wager, win, and trade with ease.
As we build the next generation of skin-based entertainment, our community remains at the core of everything we do. We’re now looking for a Customer Support Specialist who will help us deliver an exceptional user experience, support players across multiple markets, and ensure our platform remains trustworthy, engaging, and responsive. 

Job Summary
As our Customer Support Specialist, you will be the first point of contact for our users, representing the voice and face of our platform. Your role goes far beyond simply answering inquiries — you will focus on fully resolving user issues, building trust, and ensuring every interaction ends with a satisfied customer, even if they begin frustrated or doubtful.

Required Qualifications

• English: Level B2 (Upper-Intermediate) or higher. Excellent written grammar is a must.
• Experience: 1+ year in Customer Support (experience in GameDev, Crypto, or Fintech is a huge plus).
• Soft Skills: High stress resistance, empathy, and the ability to "read between the lines."
• Tech Skills: You understand how browsers work, what cache/cookies are, and can explain it to a grandmother.
   

Key Responsibilities

• User Support: Handling incoming inquiries via chat and ticketing systems (crisp.chat/discord) in English, Russian, and Ukrainian. 
• Technical Troubleshooting: Primary diagnosis of issues (deposit errors, login problems, withdrawal delays).
• Analysis & Escalation: Identifying mass issues and quickly relaying information to the technical team.
• Knowledge Base: Updating internal instructions and Help Center articles.
   

Recruitment Process

1. Application Review (1-2 weeks).
   If you have not received a response from the recruiter, your experience is irrelevant to this vacancy.
2. Interview Stages (2-3 weeks).
   1. Prescreen Call with Recruiter - 30 min.
   2. Technical Interview - 1 hour.
   3. Test Assignment.
   4. Final Interview - 30 min. 
3. Job Offer
4. Referrals: Employment and Background Check

We Offer

• Competitive compensation package (depends on your experience and skills).
• Fully remote work with flexible hours (within the CET/EET time zone) from any location of your choice.
• 29 business days of vacation and paid sick leave.
• Corporate equipment (laptops, monitors, etc.).
• Operating in a start-up environment with cutting-edge technologies and unlimited investments in software upgrades, free from legacy systems or outdated solutions.
• Values-driven culture with a friendly and supportive work environment.
• Matrix organizational structure designed to streamline communication, remove barriers, and promote efficiency.
   

We’re not looking for someone to just “join the team” - we’re looking for someone ready to shape the product, lead meaningful growth, and make an impact from day one.

If that sounds like you - send over your CV, and let’s talk!

Emerise Group is a dynamic, product-driven company operating in the iGaming industry, focused on building high-impact solutions that fuel innovation and deliver outstanding user experiences across the entertainment ecosystem. We currently have an opening for Lead of Customer Care. This is a high-impact role, where you’ll own the strategy and development of customer support and success, directly influencing client satisfaction, retention, and LTV. Your initiatives will have a direct impact on revenue growth.
 

Requirements:

• Experience: 2+ years in customer success, account management, or related roles; at least 2 years in a leadership position.
• Proven experience working with iGaming products on SoftSwiss or similar iGaming platforms;
• Experience working with Tier-1 markets;
• Demonstrated track record in developing and implementing customer success strategies, onboarding programs, and retention initiatives.
• Experience building, managing, and motivating high-performance teams.
• Ability to analyze customer data, identify trends, and implement improvements based on insights.
• Hands-on experience with CSAT, NPS, CLV, churn rate, and other key customer success metrics.
• Understanding of iGaming regulations and responsible gaming principles.
• BackOffice SoftSwiss (preferred), Chat providers: LiveChat / HelpDesk, Jira.
• Language: English at B2/C1 level (both written and spoken).
    

Expected Duties / Responsibilities:

• Develop and implement a customer success strategy.
• Build and lead a customer success team to provide world-class support and ensure high customer satisfaction and retention.
• Coordinating a team of 9 specialists across Support and RFPD (Anti-Fraud) departments.
• Establish and track key performance indicators (KPIs) for customer success, including customer satisfaction (CSAT), Net Promoter Score (NPS).
• Create and manage customer onboarding programs to ensure seamless integration.
• Collaborate with product and tech teams to relay customer feedback and drive continuous improvement.
• Develop and execute customer engagement strategies to increase customer lifetime value.
• Ensure compliance with iGaming regulations and responsible gaming practices in all customer interactions.
• Analyze customer data to identify patterns, trends, and potential issues, proactively addressing them to improve the customer experience.
   

Selling Points:

• Remote-First Work Model: we offer a fully remote work environment, providing you with the flexibility to work from any location worldwide while maintaining high productivity and work-life balance.
• Growth-Oriented Environment: join a fast-growing business operating in a startup-driven environment with minimal bureaucracy. We value efficiency, ownership, and the ability to make decisions quickly.
• Opportunity to scale customer success and support: you will take ownership of the entire customer experience and support strategy, driving team performance, customer satisfaction, retention, and lifetime value, with a direct impact on overall revenue growth.
• Collaborative and Transparent Culture: we foster a professional, respectful, and open working culture where teamwork, accountability, and clear communication are core values.

We are looking for a Middle Motion Designer to join our team—someone who is creative, detail-oriented, and fluent in modern motion trends. You’ll bring Templify’s stories to life through dynamic animations and clean visual systems, crafting assets for product, marketing, and social while helping us scale a consistent motion language across platforms.

About the team:

You’ll join a collaborative team of 25 professionals, including 3 Motion Designers, a Web Designer, and a UI/UX Designer. You’ll work closely with creative and design specialists to develop cohesive visual concepts and create engaging motion content.

Requirements:

• Experience as a Motion Designer for 2+ years
• Experience with Adobe After Effects, Adobe Premiere, Adobe Photoshop, Figma, Adobe Illustrator
• Proven experience in motion design
• Experience in UI/UX design
• Proficiency with AI content creation tools (e.g., Veo 3, Runway)
• Strong artistic taste
• Solid knowledge of composition principles and their practical application
• Ability to generate creative design from the client’s ideas & requests
• Understanding of the Guide Material and Human Interface guidelines
• Fast learner with a growth mindset
• Exceptional attention to details

• Openness to iterate and adjust concepts based on client feedback

   

Responsibilities:

• Create video montage
• Create highly engaging videos and animations for marketing and Ads campaigns
• Create moodboards and concepts
• Produce images and visual assets for the company blog, presentations, and social media
• Collaborate with art and creative teams to develop cohesive visuals, motion, and sound for animations and video content

We offer:

• Competitive reward for the provided services
• Collaborative and supportive team of professionals
• Generous leave policy — 15 days of annual leave, 5paid sick days per year
• Financial support for employees during specific life events (weddings, childbirth, etc)

• A people-focused corporate culture that prioritizes employee well-being

   

If you think you are the one whom we are looking for, do not hesitate to send your CV. We will contact you as soon as possible.

This position is open only to candidates currently based in Canada, who have valid authorization to work in Canada. Candidates based in Toronto are highly preferred.

About the Role

We are hiring a Senior Product Manager to own the front half of the delivery process: to make sure work starts with a business goal and a validated problem, not with a design, and that by the time something reaches engineering it is shaped, sequenced, and feasible.

Project

FinTech product built for the restaurant and hospitality space. We integrate with POS and scheduling systems and sit on top of the money flows those systems generate.

We grew fast in startup mode, and it worked as we have a live product, real customers, and real revenue. What we don't yet have is a delivery process that matches the size of what we're building. 

Required Hard Skills

• 5+ years in product management, including at least one product with real technical complexity behind it.
• Prior FinTech experience (payments, payouts, reconciliation, lending, banking, or embedded finance), or direct restaurant/hospitality tech experience (POS, scheduling, workforce management, delivery platforms).
• Demonstrable experience introducing or substantially reshaping a delivery process in a company that had outgrown ad-hoc ways of working. We will ask you to walk us through exactly what you changed, what resistance you hit, and what it measurably improved.
• Strong requirements practice: you can write and review PRDs, user stories, acceptance criteria, and flow documentation, and you know when to hand that off versus do it yourself.
• Experience working with third-party APIs or platform integrations, including the messy parts: partner limitations, versioning, data reconciliation, error handling, validation layer.
• Strong BA skills to act as an owner of the product requirements, including describing and maintaining the product backlog
• Strong product toolkit. We value strong processes over proficiency with any specific tool, but expect broad hands-on experience across modern product and AI tools, with the ability to select and adapt the right toolkit for the job. 

• Fluent English, written and spoken.

   

Required Soft Skills

• Comfort working alongside engineers on architecture and technical debt conversations with enough depth to understand the trade-offs, ask sharp questions, and be trusted in the room.

• Ability to hold a position with a founder-CEO. You'll be asked to change how initiatives currently start, which means disagreeing productively and often.

   

Nice to Have

• Hands-on familiarity with specific POS or scheduling platforms (Toast, Square, Lightspeed, 7shifts, Deputy, or similar).
• Experience with a product that had to earn back reliability and trust after a fast-growth phase.
• Track record building product analytics from a low baseline with instrumentation, funnels, defining the metrics that matter.
• Comfort with BPMN or similar process modeling.
• Multi-tenant SaaS or B2B2C experience.

Key Responsibilities

1. Shape the delivery process end-to-end: 

- Introduce and implement a discovery-to-delivery flow

- Establish where design, engineering, and BA input enter the process, and make technical feasibility a first-class input.

- Define the artifacts and quality bar for each stage of the delivery process.

2. Get the backlog shaped: 

- Break large ambiguous initiatives into slices that can be estimated, built, and released independently.

- Own the roadmap and its sequencing, and keep it honest about capacity and dependencies.

3. Balance new value against the debt

- Build a shared, evidence-based view of where technical debt is costing us delivery speed, reliability, or the ability to ship what's next.

4. Own the integration and domain surface

- Own the product side of our POS and scheduling integrations

- Translate FinTech constraints such as payments, reconciliation, settlement, data handling, compliance into requirements engineering can build against.

- Bring the operational reality of restaurants into product decisions: shift patterns, staff turnover, tips and payouts, peak-hour behavior, tax background, low tolerance for anything that slows down service.

Who this position is not for
This is a build-the-process role, not a run-the-process role. If you need an established framework to operate inside, this will frustrate you. If you've stabilized delivery in a company that outgrew its early habits, you'll recognize the work immediately.

Things you should know before applying:

• The process is genuinely not there yet. You are building it, largely alone, while shipping.
• There is real technical debt. Some of what you want to do will be slower than it should be, and part of your job is making that visible and getting it funded.
• Initiatives currently start closer to solution than problem, and changing that means changing habits at the top of the company. We know this and we're hiring for it - but it will take persistence.

Recruitment Process

• Introductory Call (45 min).
• HR Interview (1 hr).
• Technical Interview (1 hr).

• Founder/Client meeting.

   

We are looking for people who are motivated to learn, take ownership, and grow together with us.

Sound like the right fit? Apply now - let's talk!

We are looking for an IT Support Engineer!

Requirements:
- Experience in a similar position for 2 years;
- Experience with MDM solutions;
- Understanding of network technologies (TCP/IP, DHCP, DNS, VPN);
- Experience with OS (macOS, Windows at administrator level, Linux at basic level);
- Basic experience with Google Workspace or Microsoft365;
- Experience with ticket system and wiki;
- Experience with deployment tools;
- Installation, configuration, and troubleshooting software;
- Experience with modular repair;
- Experience with inventory systems;
- English B1

Responsibilities:

- Setup and support of office corporate network;
- Maintenance of office computers and office equipment;
- Asset management;
- Providing technical support to the company's employees, including remote ones;
- Managing MDM, credentials, group policies, and access rights

Our benefits to you:
🍀 An exciting and challenging job in a fast-growing business group, with the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more
🤝🏻 Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset, is guaranteed
🧑🏻‍💻 Modern corporate equipment based on macOS or Windows, and additional equipment is provided
🏖️ Paid vacations, sick leave, personal event days, days off
💵 Referral program — enjoy cooperation with your colleagues and get a bonus
📚 Educational programs: regular internal training sessions, compensation for external education, attendance at specialized global conferences
🎯 Rewards program for mentoring and coaching colleagues
✈️ In-house Travel Service
🦄 Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie/book/pets lovers, and more
🎳 Other benefits could be added based on your location

About the Role
 

We are looking for a Senior Infrastructure Engineer to join a growing engineering team responsible for building, maintaining, and improving highly available cloud infrastructure supporting large-scale production systems.

This role combines infrastructure engineering, site reliability engineering (SRE), cloud operations, and automation. You will help ensure platform reliability, optimize cloud environments, improve observability, automate operational processes, and collaborate closely with software engineering teams to deliver resilient cloud-native solutions.
 

The ideal candidate is a hands-on infrastructure engineer who enjoys solving complex production challenges, improving system reliability, and building scalable automation.
 

Responsibilities

• Design, build, and maintain scalable, highly available cloud infrastructure.
• Improve reliability, fault tolerance, and performance across distributed systems.
• Lead production incident response, root cause analysis, and post-incident improvements.
• Develop monitoring, alerting, and automated recovery solutions.
• Optimize infrastructure performance and capacity planning.
• Build automation to reduce manual operational effort.
• Collaborate with engineering teams to improve deployment pipelines and platform reliability.
• Contribute to infrastructure-as-code and GitOps practices.
• Support cloud-native applications running in Kubernetes environments.
• Participate in on-call rotations supporting production services.
• Mentor engineers and promote infrastructure best practices.
• Continuously improve operational processes, observability, and system resilience.
   

Required Qualifications

• 7+ years of experience in Infrastructure Engineering, Site Reliability Engineering (SRE), or DevOps.
• Strong experience with AWS cloud services.
• Hands-on experience with Infrastructure as Code (Terraform, CloudFormation, or similar).
• Experience supporting production Kubernetes environments.
• Strong Linux administration skills.
• Experience with Docker and containerized workloads.
• Familiarity with CI/CD pipelines and deployment automation.
• Experience working with cloud-native distributed systems.
• Knowledge of monitoring and observability tools such as Prometheus, Grafana, or OpenTelemetry.
• Programming or scripting experience with Python, Go, Bash, or similar languages.
• Solid understanding of networking, security, authentication, APIs, and load balancing.
• Experience with incident management and disaster recovery practices.
• Strong communication, collaboration, and problem-solving skills.

Nice to Have

• Experience with Kafka or other messaging platforms.
• Experience with GitOps workflows.
• Knowledge of API Gateway technologies.
• Experience with Java and Spring Framework.
• Strong database administration or performance tuning experience.
• Experience mentoring engineers and leading infrastructure initiatives.
   

Benefits

• A competitive salary and flexible compensation package
• Professional development tools (mentorship program, tech talks and trainings)
• Medical insurance
• Free corporate English classes and speaking clubs with a native speaker

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies. 

We are looking for a Software Architect (C#/.NET)!

Requirements:

- Strong experience as a Software Architect, Principal Engineer, Staff Engineer, or similar senior technical role
- Strong backend architecture experience with C#/.NET
- Experience with JavaScript or TypeScript-based frontend or game client integration
- Deep understanding of distributed systems, API design, event-driven architecture, high-throughput services, and transactional consistency
- Experience designing systems that process financial or wallet-related transactions, including debit, credit, rollback, retries, idempotency, reconciliation, and auditability
- Experience with relational databases such as PostgreSQL, Microsoft SQL Server, or similar
- Experience with caching, queues, message brokers, or streaming technologies such as Redis, RabbitMQ, Kafka, Azure Service Bus, or similar
- Strong knowledge of security, authentication, authorization, encryption, secrets management, and secure API design
- Experience with observability practices, including structured logging, metrics, tracing, alerting, dashboards, and incident investigation
- Experience defining architecture standards, technical documentation, reference implementations, and development guidelines
- Ability to work hands-on with engineering teams, review code, challenge technical decisions, and guide implementation

Will be a plus:

- Practical experience in the iGaming, online casino, gambling platform, game provider, RGS, fintech, payments, or other regulated transactional domain
- Experience with Remote Game Server architecture
- Experience with GLI-19, GLI-11, GLI-33, or similar iGaming certification standards
- Experience working with certification labs, regulated releases, compliance documentation, or jurisdiction-specific requirements
- Knowledge of RNG systems, game math integration, RTP validation, volatility, game simulations, and outcome auditability
- Experience designing provider adapter frameworks, operator integrations, aggregator integrations, or wallet integration platforms.
- Experience with real-time systems such as WebSocket, SignalR, or similar technologies
- Experience with cloud platforms such as AWS, Azure, or GCP
- Experience with Kubernetes, Docker, infrastructure as code, and modern CI/CD pipelines
- Experience creating tooling for simulations, certification evidence export, replay, reconciliation, or automated compliance checks
 

Responsibilities:

- Define the target architecture for iGaming game backend services, game frontend integration, provider integrations, remote game server capabilities, and certification-related tooling
- Design reusable architectural patterns for game lifecycle management, round state, bet placement, settlement, cancellation, rollback, reconciliation, audit logging, and player dispute investigation
- Establish technical standards for building crash games, slots, multipliers, mini-games, and other iGaming products
- Guide the architecture of wallet integrations, provider APIs, operator integrations, game launch flows, session management, authentication, transaction processing, idempotency, retry logic, and reconciliation
- Create scalable integration patterns that reduce one-off custom development and enable repeatable onboarding of new providers, operators, and jurisdictions
- Work closely with game developers, backend engineers, frontend engineers, QA, DevOps, product managers, compliance teams, security teams, and external certification stakeholders
- Ensure that game and platform architecture supports certification requirements such as GLI-19 and other applicable regulatory or laboratory standards
- Define technical approaches for RNG integration, game outcome traceability, round replay, RTP reporting, math model validation, build traceability, and evidence collection
- Review solution designs and critical code paths for correctness, scalability, auditability, security, and maintainability
- Create reference implementations, technical guidelines, architecture decision records, integration templates, and engineering standards
- Support CI/CD, release governance, versioning, environment management, and certification-friendly deployment processes
- Improve observability across the platform, including logs, metrics, traces, audit events, transaction monitoring, reconciliation dashboards, and alerting
- Identify architectural risks, technical debt, compliance gaps, and scalability bottlenecks, and propose practical remediation plans
- Mentor engineers and technical leads, raising the overall architectural maturity of the teams

Candidate Profile
We are looking for a pragmatic technical leader who can combine architectural vision with hands-on engineering reality. The right person is comfortable designing complex systems, reviewing implementation details, working with regulated requirements, and helping teams make practical technical decisions

Our benefits to you:
🍀 An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more
🤝🏻 Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
🧑🏻‍💻 Modern corporate equipment based on macOS or Windows, and additional equipment is provided
🏖️ Paid vacations, sick leave, personal event days, days off
💵 Referral program — enjoy cooperation with your colleagues and get a bonus
📚 Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
🎯 Rewards program for mentoring and coaching colleagues
✈️ In-house Travel Service
🦄 Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie/book/pets lovers, and more
🎳 Other benefits could be added based on your location

CreditBooster.ai's mission is to help every American understand, build, and own their credit. We're an AI-native credit improvement platform, live on the App Store and Google Play, with paying customers and a small remote team across the US and Europe.
 

About the role

We're hiring for a mindset more than for a stack: the engineer who treats a piece of the product as theirs and holds themselves to whether it actually works for the person using it.

That means ownership that follows the experience wherever it lives. A flow starts on a mobile screen, continues on the web, and runs through the API behind both, and we want someone who goes all the way down rather than stopping at a repo boundary. That's usually where the quality of an experience is won or lost.

AI is not a slogan here, it's how we build. Our designer shipped the referral page that's live in production today working with an agent. Our CPO built one of our web apps the same way. The standard we hold ourselves to is not handing a ticket to an agent and approving the result: you plan with it, read the plan properly, push back, iterate, and stay responsible for what ships.

We move fast and we're deliberately not over-gated, even in fintech. Freedom to move, judged on results.

Fully remote. We hire across Europe and Ukraine and across the Americas, including Canada, Mexico and Brazil, with morning Chicago overlap for standups and demos. Our working overlap is only about four hours a day, so being genuinely effective asynchronously matters here. We'd rather say that plainly than have you discover it in month two.
 

Responsibilities

• Own a product surface end to end: the mobile screen, the web equivalent, and the API behind both, with accountability for whether it works and not just for whether it shipped
• Ship across React Native (Expo) on iOS and Android, our web app, and our Astro landing site
• Cross the boundary rather than filing a ticket at it: Node.js, Fastify, TypeScript, and PostgreSQL are within reach when the surface you own needs them
• Hold the quality bar on what you own, from symptom to root cause to a fix you can prove held
• Use Claude Code, MCP servers, and your own agents to compress engineering work that used to take days into hours, while staying responsible for everything that merges
• Manage releases across App Store and Google Play: EAS builds, rollouts, OTA updates
   

The kind of work you'll see in your first sprint

• Taking one user-facing flow end to end and coming back with your own read on where it should be better, across mobile, web, and API
• A recurring production bug traced to root cause rather than patched at the symptom
• A view on the React Native versus native question, argued from the codebase rather than from preference
   

What we're looking for

• You've owned something, not just contributed to it. You can point at a surface in a product and say it was yours, describe what would have gone wrong without you, and separate what you owned from what your team delivered. This is the single thing we're screening hardest for
• You have real native experience, and this one is not negotiable. Swift or Kotlin, native modules, and apps you have shipped through App Store and Play Store review. If your mobile work is entirely inside JavaScript, we will not be able to move forward.
• You work across mobile and web. React Native is where most of the product lives, but a surface that stops at the repo boundary isn't owned. You're comfortable in a web codebase and not helpless behind an API
• You're AI-native in how you build. Claude Code or an equivalent agentic CLI is part of your daily workflow. You've built your own skills, agents, or MCP servers that automate real engineering work. You see agents as your primary collaborator, and you can also tell us about a time one was confidently wrong and how you caught it
• You debug for real. You go symptom to root cause to verification, and you know the difference between a bug that stopped reproducing and a bug that got fixed
• You're not attached to a framework as an identity. We may move to Swift. We may not. Either way we want someone who argues it from the codebase and then commits
• You ship without waiting for a spec. Often there's a problem and an owner, not a written specification
   

You may be a good fit if you have

• 4+ years building product software, with native Swift or Kotlin and apps you have shipped through App Store and Google Play review
• A product area you owned in production. Be ready to walk us through it: what it was supposed to do, what broke, what you changed, and how you knew things got better
• Real web experience alongside mobile: React or a modern web framework, in production
• TypeScript strict-mode discipline
• Enough Node.js and SQL fluency to fix the endpoint behind your own screen
• Effective written communication in English (B2 or higher). Our team works in Russian day to day, so you need to be comfortable speaking it, and Linear, code, and customer-facing copy are English
   

Bonus

React Native (Expo) in production. Most of the product lives there today, so it helps, but we would rather hire a strong native engineer who picks up React Native than a React Native engineer who cannot go native. Fintech, lending, KYC, or other regulated-domain work. Expo EAS pipeline ownership and store release experience. Astro or comparable modern web frameworks. A public Claude Code skill, MCP server, or contribution to an open-source agent harness. Founding engineer or first-few-hires experience at a small company, where owning the whole thing was the default.

We are looking for a NetSuite Technical Engineer to join our team in a growing HVAC and field service business and help maintain and improve our NetSuite environment.

This role is focused on solving complex technical issues, debugging existing customizations, improving scripts and workflows, and implementing reliable solutions inside a production NetSuite environment.

You should be able to investigate problems independently, explain root causes clearly, and communicate technical solutions in English.

Advanced spoken English is mandatory.

Responsibilities:

• Investigate and fix complex NetSuite issues
• Debug existing SuiteScript customizations
• Improve workflows, scripts, and automations
• Propose and implement reliable technical solutions
• Work closely with technical leadership on important decisions

Requirements:

• Strong NetSuite experience
• Strong SuiteScript / JavaScript skills
• Experience with debugging and improving existing code
• Strong problem-solving skills
• Ability to work independently
• Advanced spoken English

Nice to have:

• SuiteQL / Saved Searches
• NetSuite integrations
• ERP systems background
• Experience supporting operations, service, or field-service businesses

Salary: $2500–4000

Format: Full-time, Remote

About the Company & Product

We are a rapidly growing product company entering the global gaming entertainment market. Our mission is to bring innovative business solutions to the iGaming industry by building cutting-edge technology products. Our core product is a SaaS gaming platform with 200+ microservices that powers a seamless gaming experience for millions of users worldwide. The platform provides a full suite of iGaming solutions, including game management, payments, analytics, CRM, and more.

We are looking for a Senior DevOps specialist to join a team building a multi-cluster platform for large-scale, business-critical services. In this role, you will define automation directions, drive the integration of AI solutions into DevOps processes, and ensure high stability and readiness of production environments for rapid changes.

The main focus is on high-load infrastructure, scalable CI/CD pipelines, and advanced observability practices.

What you’ll be doing

• Designing and managing scalable architecture on GCP and AWS (multicloud);
• Developing and maintaining infrastructure using Terraform (IaC);
• Developing and maintaining CI/CD pipelines (GitLab CI/CD);
• Implementing and operating Kubernetes platforms (GKE, EKS);
• Supporting and standardizing platform processes with a focus on information security and ISO 27001 requirements;
• Ensuring deployment of development environments (review, dev, staging, production);
• Implementing security best practices (IAM, Workload Identity, KMS, Secrets Manager, Trivy, Kyverno, etc.);
• Designing integrations (SSO, SAML, OIDC);
• Creating reusable infrastructure modules and templates (Terraform, Ansible, Puppet, GitLab CI/CD components);
• Collaborating with engineering teams to ensure scalability and efficient delivery;
• Documenting architecture, runbooks, and operational procedures;
• Participating in on-call rotations.

You have these superpowers

• Cloud Providers: GCP, AWS;
• Kubernetes Clusters: GKE, EKS;
• Kubernetes Ecosystem: CNI (Cilium), Ingress / Gateway API, Operators, Helm/Helmfile;
• Networking & Security: VPC, IAM, Workload Identity, KMS, Kyverno/OPA, Secrets Management;
• CI/CD: GitLab CI/CD;
• Infrastructure as Code: Terraform;
• Configuration as Code: Ansible, Puppet (preferred);
• Operating Systems: Debian, Amazon Linux 2023 (AL2023), Container-Optimized OS (COS);
• Observability: GCP Logging & Monitoring, OTel, Prometheus / VictoriaMetrics, Grafana stack;
• Database Administration: PostgreSQL (production operations, performance tuning, backup & recovery).

Nice to have

• Experience with database administration (MongoDB, ClickHouse), including production environments using Kubernetes operators;
• Practical experience with GitOps approaches (FluxCD, ArgoCD);
• Experience building and evolving SRE practices (SLI/SLO, error budgets, incident response, reliability engineering) and incident management;
• Experience implementing information security standards (ISO 27001, SOC 2, PCI DSS, HIPAA);
• Experience with Golang development (code review, writing utilities, automation tooling);
• Experience with messaging and data streaming systems (RabbitMQ, Kafka).

It’s cool to work with us

• Flexible schedule: work from home, the office, or hybrid;
• Extra day off for your birthday: take a break any day within the month;
• Competitive compensation that matches your skills;
• Medical insurance (in Ukraine) and health support;
• 20 paid vacation days + 15 unpaid vacation days;
• 22 sick leave days, including mental health days;
• Gifts and support for life’s key moments (wedding, childbirth, kindergarten);
• Company-provided equipment based on your preferences.

We care about your comfort and help you maintain work-life balance!