Jobs at Djinni

Umbrelly.Cloud is a B2B US product company.
 
Our mission is to help businesses which use AWS reduce their cloud bill & provide world-class technical support. Umbrelly is an Official Advanced Tier Partner of AWS, and currently serving 100+ enterprises & startups from US, EU and other Tir 1 countries. 

We are looking for an Junior Partnership Manager (AWS) who will take care of our APN (AWS Partner Network):
https://partners.amazonaws.com/partners/0018W00002XmWeCQAV/Umbrelly.Cloud 

Why it’s great to build your career around AWS: 

• AWS is the world’s largest cloud infrastructure provider, generating more than $120 billion in annual revenue.
• AWS is Amazon’s most profitable business segment and one of the most important technology platforms globally.
• Cloud expertise is highly valued and well compensated — professionals with strong AWS knowledge are in demand across the market.
• You can grow fast with us: there is a clear path from Junior to Senior-level roles within 3 years, with significant growth in responsibilities and compensation along the way.
  
  What We Expect from an AWS Partner Manager:
• Huge energy, interest & ambition to grow in a specific area: AWS Partner Network (APN).
• You should be able to research and explain what are the Tiers of partnership with AWS, what is competencies, certification exams
• English both written and speaking
• You should show your previous achievements either in career, education or personal life
  
  Why Umbrelly is a Great Place to Work and Grow: 
• Clear way for career growth to Senior Roles.
• Potential to earn salary way higher then market average. We offer base salary + opportunity to earn uncapped Bonuses for Growing our AWS Partnership. Each badge, opportunity, cerfitication, new partnership level you helped to achieve would be covered with generous bonus.
• Proven product-market fit. Our model has been working successfully for 3+ years, with 100+ B2B customers closed to date.
• We already maintain Advanced Level Partnership with an AWS.
• Experienced leadership. Umbrelly.Cloud is run by an experienced C-level team and backed by prominent investors.

Umbrelly.Cloud is a B2B US product company.
 
Our mission is to help businesses which use AWS reduce their cloud bill & provide world-class technical support. Umbrelly is an Official Advanced Tier Partner of AWS, and currently serving 100+ enterprises & startups from US, EU and other Tir 1 countries. 

We are looking for an AWS Partner Manager who will take care of our APN (AWS Partner Network):
https://partners.amazonaws.com/partners/0018W00002XmWeCQAV/Umbrelly.Cloud 

What We Expect from an AWS Partner Manager:
- 1+ years practical experience working with an AWS APN Portal
- Develop, drive and execute a strategic partner plan with AWS to achieve revenue growth.
- Track progress on company-level AWS competencies and coordinate with internal teams to complete them.
- Manage new badges, certificate exams in the AWS APN Partner Console. 
- Build strong relationships with AWS partner managers, solution architects, and business development teams.
- Manage joint GTM initiatives, including co-selling, co-marketing, and solution development.
- Negotiate and structure strategic partnership agreements.
- Enable internal sales and customer success teams to leverage AWS partnerships effectively.
- You should be able to tell us something new about partnership with AWS, we previously don't know. 

It would be a plus: 
- Strong understanding of AWS marketplace, cloud economics, and consumption models.

Why Umbrelly is a Great Place to Work and Grow: 

• Clear way for career growth. If you’re ambitious and consistently deliver strong results for 6 months, you’ll have an opportunity to get options & equity compensation. 
• Potential to earn salary way higher then market average. We offer base salary + opportunity to earn uncapped Bonuses for Growing our AWS Partnership. Each badge, opportunity, cerfitication, new partnership level you helped to achieve would be covered with generous bonus.
• Proven product-market fit. Our model has been working successfully for 3+ years, with 100+ B2B customers closed to date.
• We already maintain Advanced Level Partnership with an AWS.
• Experienced leadership. Umbrelly.Cloud is run by an experienced C-level team and backed by prominent investors.

We are looking for an HMI Designer to work on complex interfaces for technical products: medical devices, industrial systems, robotics, aerospace, control panels, embedded software, and other tools used in real-world environments.
 

The role is about designing clear, precise, usable interfaces for systems that often have complex workflows, hardware constraints, safety considerations, and many possible states. You would work on information architecture, user flows, screen layouts, interaction patterns, visual design, components, and design systems.
 

We care a lot about usability and clarity, but also about the quality of the UI itself. The interfaces should not only work well, they should look exceptional: polished, refined, visually sharp, and beautiful at a very high standard.
 

This is a good fit for someone who enjoys understanding how things work, can handle technical complexity, has strong Figma skills, and cares about making serious products easier, safer, and genuinely great to use.

Softsich is a young and ambitious international product tech company developing scalable B2B digital platforms for global partners.

We are expanding our Retention team and are looking for a proactive German-speaking Account Manager who enjoys client communication, knows how to build long-term relationships, and is ready to drive users toward VIP status.

In this role, you’ll work with an active and loyal player base, focus on outbound communication, increase engagement, and directly impact retention and revenue.

Your key responsibilities will include:

– Making outbound calls to active and loyal users to maintain engagement and strengthen relationships.
– Presenting promotions, bonuses, and special offers tailored to client needs.
– Collecting and analyzing client feedback regarding product and service quality.
– Handling incoming requests via email and other communication channels.
– Providing consultations and support to clients, resolving issues and answering questions.
– Ensuring sufficient coverage of the active client base.
– Developing clients and converting active users into the VIP segment.
– Building long-term relationships and increasing client loyalty through a personalized approach.
– Handling objections and complex client cases effectively.
– Collaborating with internal teams to improve client experience.
– Maintaining accurate reporting and documenting interactions in CRM systems.

It’s a match if you have:

– Fluent German (C1 or higher) — this is a must.
– Strong communication skills and confidence in client interactions.
– Ability to listen carefully and deeply understand client needs.
– High level of empathy and a client-oriented mindset.
– Ability to handle objections and complex cases.
– Experience working with European markets is a plus.
– Ability to work in a dynamic environment and quickly adapt to changes.

Nice to have:

– Background in sales or client-facing roles.
– Experience in call centers or working with clients on weekends.

What we offer:

– Schedule: 5/2 from 12:00 to 21:00, with a future transition option to 3/4 from 12:00 to 22:00.
– Remote work or offices in Warsaw / Kyiv — you choose.
– Competitive compensation: fix + performance-based bonus.
– 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
– Clear career paths: Account Manager → Pre-VIP / VIP Manager or Account Manager → Team Lead.
– A supportive and friendly team with a strong knowledge-sharing culture.
– Coverage for professional learning and events.
– Team buildings, birthday greetings, and real human connection beyond work.
– Zero cooperation with the aggressor state and its affiliated businesses.

Ready to grow with us?

Send over your CV — we’d love to get to know you and discuss how you can grow at Softsich 🚀

EXITEK is an AI technology company specializing in image processing and mobile applications. Our team has leading expertise in machine learning and computer vision, developing technology that can understand, enhance, and transform images with a high level of quality and realism.

BeautyUp is an AI-powered beauty and photo editing app that makes professional-quality photo enhancement possible with a single tap. It uses advanced machine learning to understand faces and images and produce highly realistic results across skin, facial features, makeup, body, and overall appearance. BeautyUp combines sophisticated AI technology with a simple mobile interface, making advanced photo editing fast and effortless.

We really appreciate our team and the relationships within it, and we hope that you, too, know how to build work in the key of a trusting and friendly atmosphere.

If you are passionate about visual storytelling, have a strong eye for animation and want to work with cutting-edge AI technology — the EXITEK team is waiting for you! Now we are looking for a talented Motion Designer.

Responsibilities:

• Create video ads for mobile apps to run on Facebook, Instagram and TikTok;
• Write concepts and scenarios;
• Prepare and animate photo and video materials;
• Find and produce content;
• Deal with editing, keying, tracking, and color correction.

Requirements:

• 2+ years of experience in motion design;
• Experience with mobile app ads;
• A feel for the rhythm and timing of animation;
• Understanding of composition and design principles;
• Experience with Adobe products such as After Effects, Photoshop, and Illustrator;
• At least a pre-intermediate level of English;
• A nice portfolio is a must.

EXITEK is an AI technology company specializing in image processing and mobile applications. Our team has leading expertise in machine learning and computer vision, developing technology that can understand, enhance, and transform images with a high level of quality and realism.

BeautyUp is an AI-powered beauty and photo editing app that makes professional-quality photo enhancement possible with a single tap. It uses advanced machine learning to understand faces and images and produce highly realistic results across skin, facial features, makeup, body, and overall appearance. BeautyUp combines sophisticated AI technology with a simple mobile interface, making advanced photo editing fast and effortless.

We really appreciate our team and the relationships within it, and we hope that you, too, know how to build work in the key of a trusting and friendly atmosphere.

If you are passionate about growth, have strong analytical skills and want to work with advanced AI technology — the EXITEK team is waiting for you! Now we are looking for a talented User Acquisition Manager.

Responsibilities:

• Manage and scale paid acquisition campaigns across Meta, TikTok, AppLovin, Apple Search Ads, and Google Ads;
• Own campaign budgets and make day-to-day decisions on budget allocation, targeting, bidding, and campaign structure;
• Analyze campaign and cohort performance to identify opportunities and problems;
• Continuously optimize campaigns to improve CAC, ROAS, LTV, and overall growth;
• Plan and run tests across audiences, creatives, placements, bidding strategies, and campaign structures;
• Work closely with the creative team to identify winning concepts and develop new creatives based on performance data;
• Analyze acquisition performance in Power BI and Google Sheets and turn data into clear actions;
• Monitor performance closely and react quickly to changes in campaign and business metrics;
• Scale successful campaigns while maintaining target acquisition economics.

Requirements:

• 2+ years of hands-on experience managing Meta Ads campaigns;
• Proven experience managing $100K+ monthly advertising budgets;
• Strong understanding of performance marketing and mobile user acquisition;
• Excellent analytical skills and ability to make decisions based on performance data;
• Strong Google Sheets / Excel skills;
• Power BI experience is a must;
• Experience with TikTok Ads, AppLovin, Apple Search Ads, and Google Ads is a strong plus;
• Experience with mobile apps and subscription products is a strong plus;
• Comfortable working with CAC, ROAS, LTV, retention, cohorts, and attribution data;
• Independent, proactive, and highly accountable;
• High level of English.

EXITEK is an AI technology company specializing in image processing and mobile applications. Our team has leading expertise in machine learning and computer vision, developing technology that can understand, enhance, and transform images with a high level of quality and realism.

BeautyUp is an AI-powered beauty and photo editing app that makes professional-quality photo enhancement possible with a single tap. It uses advanced machine learning to understand faces and images and produce highly realistic results across skin, facial features, makeup, body, and overall appearance. BeautyUp combines sophisticated AI technology with a simple mobile interface, making advanced photo editing fast and effortless.

We really appreciate our team and the relationships within it, and we hope that you, too, know how to build work in the key of a trusting and friendly atmosphere.

If you have a strong eye for visual quality, love photo retouching and want to work with the latest AI tools — the EXITEK team is waiting for you! Now we are looking for a talented Photo Retoucher.

Responsibilities:

• Retouch and edit photos using Adobe Photoshop;
• Create high-quality and realistic before-and-after images;
• Use AI tools such as Higgsfield, Krea, Firefly and similar tools;
• Experiment with new AI tools and workflows for image creation and editing;
• Create multiple visual variations and concepts for advertising creatives;
• Work closely with the creative team on new concepts and campaigns.

Requirements:

• Strong Photoshop and photo retouching skills;
• Professional experience in photo retouching;
• Strong eye for detail and visual quality;
• Good understanding of composition, lighting and color;
• Experience with generative AI tools;
• Motivation to learn and experiment with new AI tools;
• Strong portfolio demonstrating your retouching skills.

VGFIT is looking for a freelance AI Video Editor to produce high-quality performance marketing creatives for our fitness and wellness mobile apps.

We are looking for a hands-on editor who can work with both AI-generated content and traditional fitness footage, combining everything into polished, engaging short-form video ads.

This is an execution-focused role. You will receive detailed tasks, scripts, references, and creative direction from our Creative Strategist through Jira and Notion. You will not be expected to develop full creative concepts or marketing strategies from scratch.

What you will do

• Produce short-form video ads for Meta, Instagram, TikTok, and other performance marketing channels.
• Work from detailed creative tasks provided through Jira and Notion.
• Follow scripts, references, storyboards, and instructions prepared by our Creative Strategist.
• Generate and edit AI-based video and image content using tools such as Higgsfield, Magnific, ElevenLabs, ChatGPT, Claude, and similar platforms.
• Choose the right AI tool or model for each task and explain your workflow when needed.
• Combine AI-generated scenes with our existing fitness footage, app recordings, stock content, UGC, and other visual assets.
• Maintain visual consistency across AI-generated scenes, including characters, faces, environments, and overall style.
• Edit complete advertising videos using CapCut, Adobe Premiere Pro, After Effects, DaVinci Resolve, Final Cut Pro, or similar software.
• Add voiceovers, sound effects, music, subtitles, captions, hooks, transitions, and calls to action.
• Create realistic AI voiceovers using ElevenLabs or similar TTS tools.
• Create multiple versions of the same creative by changing hooks, opening scenes, voiceovers, visuals, captions, or calls to action.
• Replicate and adapt proven ad formats based on provided references.
• Improve the pacing, visual clarity, sound design, and overall quality of existing videos.
• Produce creatives in batches and work with a stable weekly or monthly workload.
• Make revisions based on clear team feedback.
• Deliver final videos in the required technical formats and within agreed deadlines.

What we are looking for

• Strong video editing skills and a good understanding of short-form content.
• Experience creating performance ads, social media videos, mobile app ads, UGC-style creatives, or similar content.
• Practical experience using AI tools for video, image, voice, or content generation.
• Strong hands-on experience with Higgsfield or an equivalent AI video platform is a major advantage.
• Ability to combine AI-generated content with real footage in a natural and visually consistent way.
• Confident use of CapCut, Adobe Premiere Pro, After Effects, DaVinci Resolve, Final Cut Pro, or similar editing software.
• Hands-on experience with TTS voiceovers and basic sound design.
• Good understanding of hooks, pacing, subtitles, voiceovers, transitions, sound design, and calls to action.
• Ability to follow clear instructions, references, scripts, and creative briefs.
• Comfort working with Jira, Notion, or similar task-management tools.
• Attention to detail and the ability to deliver polished work without constant supervision.
• Ability to work quickly and manage several creative tasks at the same time.
• Understanding that speed, consistency, volume, and performance matter more than cinematic perfection.
• Openness to feedback and the ability to make revisions quickly.
• Basic understanding of direct-response advertising and what makes a video ad engaging.
• Experience with fitness, health, wellness, or mobile app creatives is a strong advantage.
• English sufficient to understand briefs, scripts, interface text, and feedback.

Formal seniority is not important to us. We care more about your actual skills, visual judgment, speed, reliability, and the quality of your portfolio.

You are not expected to invent every creative from scratch. However, if you understand fitness content and performance advertising well, your ideas will be welcome during team discussions and brainstorming sessions.

What you will receive from us

• Clear and detailed tasks through Jira and Notion.
• Scripts, hooks, references, storyboards, and examples.
• Access to our existing fitness footage, app materials, and creative library.
• Direction from our Creative Strategist.
• Clear and structured feedback.
• A stable workload and the possibility of long-term cooperation.
• Opportunities to work with modern AI tools and creative production workflows.

Work format

• Freelance.
• Fully remote.
• Long-term cooperation.
• Project-based or ongoing workload.
• Flexible working hours with agreed deadlines.
• Payment can be fixed monthly or per creative and will be discussed based on experience, availability, speed, and portfolio quality.

Hiring process

1. Portfolio review.
2. Short introductory interview.
3. Paid test task of 2–3 short video ads.
4. Final discussion and offer.

How to apply

Please send:

• A short introduction about your video editing and AI content creation experience.
• Links to 2–3 of your strongest video examples.
• Examples of performance ads, short-form content, AI-generated videos, fitness creatives, or mobile app creatives are especially valuable.
• A list of the AI and video editing tools you regularly use.
• A brief explanation of which AI tools or models you used in the submitted videos.
• Your availability and expected freelance rate.

Applications without portfolio links will not be considered.

Project Description:

The project focuses on developing advanced software solutions for the oil and gas industry, supporting key stages of the reservoir lifecycle, including exploration, development, production, operations, maintenance, and abandonment.
The successful candidate will join the Information Management and Platform Technologies Development team and contribute to the design and development of next-generation software products. The role offers an opportunity to work with modern technologies, apply innovative ideas, and build solutions used in complex energy industry environments.

Responsibilities:

Key Responsibilities/Accountabilities:
- Knowledge of software engineering best practices (including requirements analysis, system design, modularity, version control, testing, documentation, etc.) for productivity, collaboration, quality, and maintainability.
- Knowledge of how a component fits into a larger ecosystem of products and services.
- Understanding of how these different pieces work together, and communicate with them (using library calls, REST APIs, database queries, etc.)
- Know how to build appropriate interfaces for components that others will depend on. Knowledge of basic system design patterns to avoid bottlenecks and let your algorithms scale well with increasing volumes of data.
- Perform research and development tasks.
- Expected to design, code, test, do troubleshooting and document engineering systems applications by following the software development lifecycle.
- Accomplishes engineering and organization mission by completing related results as needed.
- Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment; participating in educational opportunities; reading professional publications; participating in professional organizations.

Mandatory Skills:

Angular

Java

TypeScript

Mandatory Skills Description:

- Degree in Computer Science, Engineering, or equivalent. Master's preferred
- Software Development Fundamentals
- Strong understanding of Object-Oriented Design and Principles
- 5+ years of professional experience with Java and Angular
- Build & CI/CD: Git Ci/CD, Helm
- Database background: Posgtess
- REST API Express
- Hapi
- Self-motivated
- Problem Solving skills
- Works well within a team
- Excellent communication skills

Nice-to-Have Skills Description:

- Web front-end technologies and tools: HTML5, CSS, SASS, JavaScript, Angular 16+, Angular CLI, Typescript, NPM, and VS Code.
- Web back-end technologies: RESTful APIs using Microservices (NodeJS, C#, C++, Python), Express, JSON, OData, Web Sockets, and Java EE.
- Testing: JEST, Karma/Jasmine, E2E testing with Protractor.
 MAVEN, Jenkins & Ansible, Containerization.
- Cloud: Knowledge in cloud technologies (Azure and Amazon)

Languages:

English: B2 Upper Intermediate

Project Description:

Our client is a leading global Financial market data provider who runs a change program aiming to migrate a set of legacy data connectors to a new strategic platform. The main driver is to deliver high-quality software that connects Financial Markets across the globe in a real-time, high frequency, and low-latency data management chain. The projects are technically challenging in an environment that is very engaging. Projects will utilize a multitude of different languages and skillsets with a focus on C++ and scripting languages.

We are looking for a C++ software engineer/developer with experience in implementation backend systems and services running under Linux, Cloud, ideally, with capabilities to deliver projects independently and coordinate work with BA, QA, Operational, and cross-functional application teams.

Responsibilities:

• Develop high-quality software, design, and functional documentation
• Provide estimates for specific software feature implementation
• Identify, prioritize, and execute tasks in the software development life cycle
• Build unit tests for your code
• Automate tasks through appropriate tools and scripting
• Perform validation and verification testing
• Collaborate with internal teams and vendors to fix and improve products
• Ensure software is up-to-date with the latest technologies and standards

Mandatory Skills Description:

Hard skills:
- Proficient in full life-cycle software development with an emphasis on object-oriented design in C++.
- Experienced in Linux-based development environments.
- Network communications (TCP/UDP), Docker containerization, and AWS cloud platforms.

Soft skills:
- Capable of effective collaboration within a team setting while also being able to work independently.
- Demonstrates strong analytical abilities and a genuine enthusiasm for problem-solving.
- Communicates fluently in English at an Upper-Intermediate spoken level.

Nice-to-Have Skills Description:

• Optional ability to research and recommend new technologies, demonstrating rapid adaptability to change.
• Optional experience in working with market data and trading environments.
• Python programming

Languages:

English: B2 Upper Intermediate

We are looking for a technical and mathematically minded Product Manager to join and help scale our expanding Risk Tech team.

In a high-frequency, high-volume trading platform processing billions in volume across CFD, Crypto Spot, and Derivatives, Risk Tech is both the ultimate line of defense and a core driver of platform stability. As a Product Manager in this domain, you will drive the product strategy for real-time margin engines, exposure aggregation (A/B/C-book), microsecond anti-fraud protection, and portfolio risk management. You will act as the crucial bridge between Quantitative Analysts, Head of Risk & Dealing, and Systems Engineers building lock-free, low-latency backend architectures.

If you thrive at the intersection of quantitative finance, low-latency engineering, and capital protection, this role is for you.

Responsibilities

• Drive the product vision, technical roadmap, and PRDs for key areas within the Risk Tech domain (Margin Engines, Exposure Management, Anti-Fraud, Derivatives Risk, Stress Testing)
• Parter with Quants and the Head of Risk & Dealing to translate mathematical risk models (Monte Carlo, VaR, Volatility Surfaces) into deterministic algorithms for high-performance engineering teams
• Define edge-case handling rules for Black Swan scenarios, exchange de-pegging, and cascading liquidation events
• Collaborate with Dealing and Trading Ops teams to deliver high-performance internal admin tools, real-time risk monitors, and override APIs

• Conduct post-incident deep dives following major market movements to continuously optimize risk parameters and engine performance

   

Requirements

• 3+ years of Product Management experience in Risk Tech, Quantitative Trading, Crypto Derivatives Exchanges, or CFD Brokerages
• Deep knowledge of financial risk mechanics: Cross/Isolated Margin, Portfolio Margin, A/B/C-book operating models, Net Open Position (NOP) aggregation, and options risk metrics
• Solid understanding of low-latency backend architecture: lock-free concurrency, In-Memory data processing, IPC/Shared Memory, and financial protocols (FIX, WebSocket)

• Strong understanding of market microstructure, order book dynamics (L2/L3), matching engine mechanics, and liquidity bridging/routing

   

Will be a plus

• Proficiency in quantitative analysis concepts and data architectures: Python/SQL for risk modeling, time-series databases (ClickHouse), and Big Data processing
• Academic background in Quantitative Finance, Applied Mathematics, Computer Science, or Financial Engineering
• Practical familiarity with low-latency programming languages (C++, Rust, or C#)

• Direct experience with crypto-native liquidation mechanisms or options pricing models

   

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company's approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

Project Description:

This is a strategic data engineering engagement with our client to architect and plan the migration of their entire data processing and ETL estate from Matillion to AWS Glue — a foundational shift in how one of the world's largest financial market infrastructure companies handles its data pipelines.
During this Mobilisation Phase, you'll work jointly with client's engineering teams to reverse-engineer the existing landscape, design the target-state architecture across every layer (infrastructure, data processing, workflows, dependencies, and operating model), and build the detailed delivery blueprint that will greenlight the full-scale migration.
The work is technically rich and highly collaborative: you'll review and validate job inventories spanning hundreds of ETL workflows, define reusable migration patterns and templates, design a validation and reconciliation framework, run a proof-of-concept to stress-test the approach, and navigate client's rigorous internal governance — from Architectural Significance Assessments through Architectural Review Boards to a formal Gate 1 decision.
This is the kind of engagement where your recommendations directly shape a multi-phase, multi-million-pound programme: the target-state framework you produce here becomes the blueprint that a larger delivery team will execute against. Perfect opportunity for combining deep data engineering knowledge with architecture leadership, stakeholder influence, and structured delivery planning inside a Tier 1 financial services environment

Responsibilities:

- Design, build, and maintain ETL/ELT pipelines on AWS
- Migrate existing data pipelines and workloads from legacy/on-prem systems to AWS
- Develop and optimize data models for data warehouse/data lake (Redshift, S3)
- Build and orchestrate data workflows (Glue, Step Functions, Lambda, EMR)
- Implement data quality checks, validation, and reconciliation processes
- Optimize pipeline performance and manage compute/storage costs
- Ensure data security and access control (IAM, KMS, encryption)
- Monitor and troubleshoot pipeline failures (CloudWatch, logging)
- Collaborate with data analysts, BI developers, and architects on data requirements
- Document data pipelines, architecture, and operational runbooks

Mandatory Skills Description:

- 5+ years of experience
- Hands-on experience building data pipelines on AWS (Glue, EMR, Lambda, Step Functions)
- Strong SQL and experience with data warehousing (Redshift, dimensional modeling)
- Proficiency in Python or Scala for data engineering
- Experience with S3-based data lake architecture (partitioning, cataloging, formats like Parquet)
- Experience migrating data pipelines from on-prem or other cloud platforms
- Understanding of data governance, security, and access control on AWS
- Experience with CI/CD for data pipelines

Nice-to-Have Skills Description:

- AWS certification (Data Analytics Specialty or Data Engineer Associate)
- Experience with streaming data (Kinesis, MSK/Kafka)
- Familiarity with Infrastructure as Code (Terraform/CloudFormation)
- Experience with orchestration tools (Airflow, dbt)
- Experience in financial domain

Languages:

English: C2 Proficient

Project Description:

We are looking for a Regular DevOps / Cloud Infrastructure Engineer to support infrastructure automation, environment deployment, and GitOps-based delivery.

Responsibilities:

* Own the Terraform infrastructure - API Gateway routes, Lambda functions, IAM roles, EC2, DynamoDB tables, SQS queues, AWS Workspaces .etc
* Design and maintain Python Lambda handlers that integrate with Active Directory/LDAP, GitLab, JFrog Artifactory, and the AWS SDK, handling KMS-encrypted secrets and SSM parameters.
* Run and troubleshoot the Jenkins deployment pipeline across environments (plan / create / destroy / test).
* Keep integration tests healthy and add coverage for new endpoints.
* Manage secrets and access control - Jenkins credentials, KMS key permissions, API keys stored in SSM.
* Solid Ansible skills for authoring and maintaining idempotent playbooks, roles, and inventories across Linux and Windows hosts.
* Strong Linux administration skills, including shell scripting, package and service management, systemd, networking, and troubleshooting.

Mandatory Skills Description:

* Hands-on experience with AWS or Azure.
* Experience with Terraform and infrastructure-as-code.
* Knowledge of networking: VPC, subnets, routing, security groups, NAT, private endpoints.
* Experience with IAM roles and policies.
* Experience with Jenkins, GitLab CI/CD or Azure DevOps Pipelines.
* Ability to troubleshoot complex cloud deployments.
* Good communication and documentation skills.

Nice-to-Have Skills Description:

* PowerShell for Windows / AD / Workspaces helper scripts.
* JFrog Artifactory REST API - permissions, replication, tokens, storage.
* Windows Server administration, RSAT, and SSM Run Command.
* Bedrock and SageMaker service familiarity.

Languages:

English: B2 Upper Intermediate

Join One of the Fastest-Growing Online Education Companies in the World

At ELVTR, we're transforming online education by connecting ambitious professionals with industry leaders from companies like Nike, Netflix, Google, Amazon, and more.

Since launching in 2020, we've grown into a global learning community with over 300 expert instructors, delivering more than 200 live online courses across 12 industries. To date, we've helped 22,000+ graduates worldwide gain the skills, confidence, and connections needed to advance their careers.

Now we're looking for an experienced Payment Recovery Specialist to help us build lasting relationships with our learners while maximizing customer satisfaction and long-term revenue. If you're passionate about customer experience, thrive in a fast-paced environment, and enjoy finding solutions that create value for both customers and the business, we'd love to meet you.

This is a full-time, remote role with a working schedule of 9:00 AM to 6:00 PM EST.

Why This Role Is Different

At ELVTR, customer relationships don't end after enrollment—they're just beginning. As our Lead Retention Specialist, you'll play a critical role in protecting the customer experience while driving sustainable business growth.

You'll take ownership of our retention strategy, helping customers find the best possible solutions while reducing refunds, recovering revenue, and improving long-term customer loyalty. Working closely with Sales, Finance, Customer Success, Billing, and Operations, you'll use data, empathy, and strategic thinking to continuously improve our retention processes and outcomes.

You'll Love This Role If You:

• Enjoy solving complex customer challenges with creative solutions
• Thrive in a fast-paced, KPI-driven environment
• Are an exceptional negotiator who can create win-win outcomes
• Love using data to improve processes and business performance
• Enjoy coaching others and sharing best practices
• Are highly organized and take ownership of your work
• Communicate confidently with customers and cross-functional teams
• Believe outstanding customer experiences drive long-term business success

What You'll Do

• Own the customer retention process, managing refund requests while maximizing retained revenue and delivering a positive customer experience
• Negotiate alternatives to refunds, including account credits, payment plans, partial refunds, course transfers, and other retention solutions
• Recover overdue installment payments by proactively engaging customers and resolving billing-related issues
• Partner closely with the Billing team to reduce payment defaults, chargebacks, and outstanding balances
• Analyze the root causes behind refund requests and payment failures, providing actionable insights to Sales, Product, and Operations teams
• Develop and continuously improve retention strategies, workflows, communication scripts, and internal processes
• Track and report key retention metrics, including refund rates, retention rates, recovered revenue, installment recovery, and chargeback prevention
• Handle escalated customer cases, making thoughtful, data-driven decisions that balance customer satisfaction with business objectives
• Coach and support the retention team by sharing best practices, reviewing customer interactions, and maintaining high communication standards
• Collaborate cross-functionally with Sales, Customer Success, Finance, Legal, and Operations to ensure a seamless customer experience
• Identify opportunities to automate retention processes and improve operational efficiency
• Take ownership of retention KPIs while testing and implementing initiatives that improve revenue recovery and reduce financial losses

What We're Looking For

• 3+ years of experience in Sales Retention, Customer Retention, Customer Success, or a related field, preferably in a senior or lead role
• Excellent English communication skills, both written and spoken
• Proven experience supporting customers in the US market
• Strong negotiation and objection-handling skills with a track record of reducing refunds and recovering revenue
• Experience managing refund requests, payment recovery, billing issues, and installment collections
• Ability to navigate difficult customer conversations with empathy while protecting company interests
• A data-driven mindset with the ability to analyze retention metrics and identify opportunities for improvement
• Strong ownership, problem-solving, and decision-making skills
• Excellent organizational skills and attention to detail
• Experience collaborating with Sales, Billing, Finance, Customer Success, and other cross-functional teams
• Previous leadership, mentoring, or process improvement experience is a strong plus

Nice to Have

• Experience in the online education or EdTech industry
• Experience in high-ticket B2C sales environments
• Previous experience leading or mentoring a retention team
• Familiarity with CRM platforms such as HubSpot, Salesforce, or similar systems
• Experience working with subscription or installment payment models
• Knowledge of billing operations, chargebacks, and payment recovery processes
• Experience analyzing customer retention metrics to drive business improvements
• Comfortable working in a fast-paced, performance-driven environment
• Experience collaborating across Sales, Finance, Product, and Customer Success teams
• Familiarity with AI-powered customer support or sales tools, including conversation intelligence platforms

What We Offer

• Competitive Compensation:Competitive salary,Performance-based bonuses,Opportunities for career advancement as ELVTR continues to grow globally
• Learn and Grow:Free access to ELVTR courses,Ongoing professional development opportunities,Career growth within one of the world's fastest-growing online education companies
• Remote-First Culture: Work from wherever you're most productive, Flexible and supportive work environment,Collaborative international team
• Health & Wellbeing:Gym membership reimbursement,Mental health support, Generous paid vacation allowance

Why Join ELVTR?

• Make an Impact:Every course you help create empowers professionals to build new skills, advance their careers, and unlock opportunities they never thought possible.
• Grow Your Career:We're committed to developing our people. As ELVTR continues to expand globally, you'll have opportunities to grow professionally, take on new challenges, and shape the future of online education.
• Join a Winning Team:Work alongside passionate educators, creators, marketers, and innovators who are committed to delivering world-class learning experiences and making education more accessible around the world.

Ready to Help Shape the Future of Online Learning?

If you're looking for more than just another customer retention role—if you want to build meaningful customer relationships, solve complex challenges, and make a measurable impact on both learners and business growth—we'd love to hear from you.

Apply today and become part of ELVTR's next chapter of growth.

ELVTR is proud to be an equal opportunity employer committed to creating a diverse and inclusive workplace for all.

Voalax is a performance-driven project in the dating vertical. We are looking for a Middle Media Buyer who can independently manage campaigns and take responsibility for financial results within allocated budgets.

The Media Buyer is responsible for the full traffic acquisition cycle for dating products: planning, launch, optimization, scaling, and reporting.
This role involves working with clearly defined KPIs and regular communication with management.
 

Key Responsibilities
- Plan and launch advertising campaigns in the dating vertical
- Purchase traffic via ad networks and direct deals
- Daily monitoring of spend, revenue, and core performance metrics (CPA, CPC, ARPU, ROI)
- Analyze traffic quality and improve campaign efficiency
- Conduct A/B testing of creatives, formats, and GEOs
- Scale profitable campaigns and optimize underperforming ones
- Work with tracking systems and auto-optimization tools
- Participate in developing creative hypotheses and preparing technical briefs
- Test new offers, formats, and traffic sources
- Conduct market and competitor research
- Prepare regular performance reports for management
 

Requirements
- 2+ years of experience in media buying
- Hands-on experience in Dating 
- Experience working with Tier-1 / Tier-2 GEOs
- Experience with banners, push, and native formats
- Strong understanding of performance models (CPC, CPA, RTB)
- Experience implementing and maintaining tracking systems (S2S, pixels)
- Strong analytical skills; confident with Excel / Google Sheets
- Ability to manage multiple campaigns simultaneously with large budgets
- Strong focus on financial performance and cost efficiency
- Upper-Intermediate English is a plus
 

Nice to have
- Experience with retargeting
- Experience with programmatic / RTB platforms
- Experience with Social Ads (Meta)
 

Conditions
- Fully remote position
- 5/2 work schedule, results-oriented (no micromanagement)
- Fixed salary plus KPI-based bonuses
- Ready-to-use infrastructure: accounts, budgets, tools
- Technical and operational support
- Established processes and clear workflows
 

Additional Information

We are looking for candidates who can work autonomously, make data-driven decisions, and take full ownership of results within entrusted budgets.

We would be glad to welcome you to our team!