Jobs at Djinni

We're a CRO (Conversion Rate Optimization) focused agency helping clients turn high-performing designs into fast, reliable, revenue-driving websites and landing pages. We work from fully fleshed-out Figma files and need developers who can translate them into pixel-perfect, high-converting live pages — quickly and accurately.

About the role

We're hiring multiple Web Developers — all levels welcome — to join our growing team. You'll take complete Figma designs (already finalized by our design team) and build them into clean, responsive, production-ready pages. This is high-volume, fast-paced work, so attention to detail and speed both matter.

What you'll do

• Build pixel-perfect web pages and landing pages directly from finished Figma files
• Ensure full responsiveness across devices and browsers
• Implement CRO-friendly elements accurately (forms, A/B test variants, tracking snippets, popups, etc.)
• Maintain consistent code quality and reusable components across multiple client projects
• Work efficiently across several projects/clients in parallel
• Communicate with the design/PM team to clarify specs when needed

Requirements

• Experience turning Figma designs into pixel-perfect code (any level — Junior to Senior considered)
• Strong HTML5 and CSS3 (Flexbox/Grid) skills
• JavaScript proficiency (vanilla JS and/or a modern framework)
• Comfort working on landing pages / marketing sites, not just full apps
• Ability to work independently and meet deadlines across multiple projects
• Intermediate English or better

Nice to have

• Experience with platforms like Webflow, WordPress, Shopify, or similar
• Experience with A/B testing tools (Optimizely, VWO, Google Optimize successors, etc.)
• Familiarity with analytics/tracking setup (GTM, GA4, pixel implementation)
• Prior experience in a CRO or performance marketing agency

We offer

• Fully remote, flexible schedule
• Steady pipeline of projects — multiple openings across experience levels
• Fixed price per project, flexible payment terms.

💡About Epom:

We are an ecosystem of ad tech solutions built for meaningful advertising. Our brand is an early adopter of programmatic and ad tech innovations. We entered the industry at its dawn and honed an ad serving technology to perfection.

Today, we produce solid pieces of ad technology to empower brands, agencies, and networks. We make ad tech accessible, transparent, and effective for our clients. On the other side, we are flexible, friendly, and value the human approach to the business.

📈Your Responsibilities:

• Increasing clients’ profitability (helping them spend more and earn more);
• Onboarding clients (teaching them about new functionality and product updates);
• Conducting platform demos for potential clients as needed;
• Data analysis, inventory management, and assistance in campaign launches;
• Upselling clients as needed;
• Handling critical/complex/high-priority issues, and making independent decisions regarding team issues;
• Obtaining, aggregating, and communicating customer feedback to product and business teams (measuring customer satisfaction and expectations of working with the product).

🪄Your Experience & Skills:

• Fluent English skills;
• Experience in launching advertising campaigns and working with self-serve traffic buying platforms, as well as experience in traffic buying on the side of a direct advertiser (product owner) would be a plus;
• Experience in account management and upselling;
• Experience in conducting monthly calls with clients and the finance department;
• Ability/willingness to work independently;
• Using common sense and a sense of urgency in the decision-making process when assessing problems/situations;
• Ability to communicate effectively with clients, show empathy, help the client, and teach them (since our goal is to build trusting relationships with the client and be confident that our product truly helps their business).

💎We offer:

🔹 Great team ready to assist and give feedback on any stage to celebrate great results together;

🔹 Ongoing opportunities and personal growth in a leading ad tech company;

🔹 Flexible working hours (start your day between 9:00 and 11:00);

🔹 Wellbeing program;

🔹 PE accounting support;

🔹 Paid vacation and sick leaves;

🔹 Social events;

🔹 Good salary in USD that matches your skills and experience.

📌Interview stages:

🔸 Introduction to Epom (30 minutes): We’ll meet on Google Meet, get to know each other, and of course, discuss your experience and skills.

🔸 Interview with the Head of Sales and Team Lead (1 — 1.5 hours): We’ll meet on Google Meet / in our office for a detailed discussion about the position. We’ll discuss any questions you may have, and there will be a few case studies from the Head of Sales.

🔸 Job Offer: We’ll make you an offer that’s impossible to refuse, and we’ll be eagerly waiting to welcome you to our Epom team😎.

Gamzix is a high-growth international licensed iGaming provider, creating high-performing games and scalable, cutting-edge solutions for the global market.
Our team of 150+ specialists operates globally, with Warsaw as our main hub office. We are driven by continuous improvement and a people-first culture where we communicate openly, win together, and truly enjoy the game we’re building.
We operate under an MGA B2B Critical Supply License and certifications from iTechLabs and GLI, ensuring our products meet high standards of quality, compliance, and performance across markets.
 

As part of our ongoing growth, we are expanding our Anti-Fraud & Partner Support team to strengthen monitoring, protection, and operational stability of our products.
 

We are looking for an Anti-Fraud / Support Specialist to handle partner communication, investigate issues, monitor system activity, and ensure fast and high-quality resolution of requests — from first contact to full resolution.
 

Responsibilities
 

Partner Communication
— Handle requests via email, service desk, and messengers (no calls)
— Provide clear, structured, solution-oriented responses
— Maintain professional and friendly communication
 

Analysis & Troubleshooting
— Analyze incoming issues and requests
— Identify root causes, not only escalate
— Structure and pass information to tech teams
 

Monitoring
— Monitor system metrics and alerts
— React to anomalies and incidents
— Support product stability
 

Cross-team Collaboration
— Work with Dev, QA, DevOps teams
— Escalate and follow through to resolution
— Own tasks end-to-end
 

Service Quality
— Focus on quality over quantity
— Follow internal processes
— Maintain high partner service standards
 

Requirements

— Strong written English (B2+)
— Analytical thinking and problem-solving mindset
— Ownership and responsibility
— Ability to multitask in a fast-paced environment
— Attention to detail
— Experience in support / technical support (iGaming is a plus)
— Understanding of product logic
— Ability to explain technical issues simply
— Experience with service desk tools, Slack/Teams, Excel, monitoring tools
— SLA awareness and prioritization skills
 

What we offer

— Competitive compensation (iGaming market level)
— Fully remote
— Opportunity to build games from scratch
— Direct access to decision-makers
— Fast, flexible, startup-like environment
— Real impact on visual style of products

Please note feedback on your application will be provided within two weeks if a positive decision is made regarding your candidacy.
 

I give my consent in accordance with the Law on the Protection of Personal Data dated June 1, 2010, No. 2297, effective from January 1, 2011, for the processing of information classified as personal data.

About the role

We are looking for an experienced Retention / CRM Manager to develop and implement player retention strategies across multiple markets.

You will work with different player segments, lead the VIP management team, optimize CRM campaigns, and use data to improve retention, reactivation, and player value.

Responsibilities

• Develop and implement player retention strategies for different markets and segments: VIP, Mass, At-Risk, Dormant, etc.
• Plan and launch CRM campaigns across Email, SMS, Push, In-App, WhatsApp, Viber, and Telegram
• Segment players based on LTV, activity, deposits, game preferences, and churn risk
• Track and analyze key retention metrics: Retention Rate, Churn Rate, ARPU/ARPPU, LTV, Reactivation Rate, and Campaign Conversion Rate
• Manage and develop the VIP Manager team: set goals, monitor KPIs, provide training, and distribute VIP players
• Develop bonus and promotional mechanics together with the Product and Marketing teams
• Work with the CRM platform, including trigger setup and funnel automation
• Monitor competitors and market trends across Tier 1, Tier 2, and Tier 3 markets
• Prepare regular weekly and monthly reports for management

Requirements

• 2+ years of experience as a Retention / CRM Manager in iGaming, Gambling, or Betting
• Strong knowledge of CRM systems and retention mechanics
• Good understanding of iGaming metrics: LTV, CPA, ROI, Retention Rate
• Experience with BI tools such as Power BI, Google Data Studio, or similar
• Advanced Excel / Google Sheets skills, including pivot tables and formulas
• Understanding of African, LATAM, Brazilian, and European markets, including payment methods, player behavior, and regulatory specifics
• English — Upper-Intermediate (B2) or higher

What we offer

• Fully remote position
• Opportunity to work with international iGaming markets
• A role with direct impact on retention strategy and player value
• Collaboration with Product, Marketing, CRM, and VIP teams
• Professional growth within a scaling iGaming company
• Paid vacation and sick leave
• Flexible and results-oriented working environment

Summary
 

We're Receptor.AI, a TechBio company building an AI-driven drug discovery platform. We're looking for an outsource web developer for an ongoing engagement.
 

The first task is migrating our marketing site (receptor.ai) from Webflow to a modern code-based stack. But migration is just the starting point: after that, we need continued support - publishing new pages, maintaining and updating existing ones, placing new content (product pages, case studies, blog posts, campaign landing pages), fixing issues, and evolving the site over time.
 

If you're only interested in a single fixed-price build, this isn't the right fit - we're looking for someone we can keep working with long-term, paid hourly.
 

Requirements

• Experience working in an outsource/contractor capacity, comfortable with an ongoing relationship with variable scope (not only one-off fixed-scope projects).
• Proven experience (portfolio, case studies) migrating sites from Webflow to a code-based platform - not only greenfield builds from scratch.
• Solid knowledge of modern frontend frameworks (Next.js/React or equivalent) - the exact stack is open for discussion, not a fixed requirement on your side.
• Experience with headless CMS setups (Storyblok, Payload, Sanity, or similar), including configuring an editing interface usable by a non-technical content team.
• Understanding of SEO-safe migration practices: redirect mapping, noindex on staging, preserving metadata/canonicals.
• Experience migrating and verifying analytics and integrations: GA4, Google Tag Manager, Google Search Console, forms/CRM, cookie consent.
• Willingness to coordinate with a separate SEO/GEO specialist rather than handling SEO in isolation.
• Git/GitHub - required.
• Responsive to smaller, time-sensitive requests (a new page, a content edit, a bug fix), not only large projects.
• Bonus: experience working with AI coding agents (Claude Code, Cursor) on real projects.
• Bonus: strong written English for documentation and communication.
   

To apply, please send

• 2–3 relevant Next.js (or your proposed stack) websites, ideally including at least one Webflow-to-code migration.
• Your experience with headless CMS and ongoing content-maintenance work (not just initial builds).
• How you typically structure an ongoing engagement (hours per month, response times).
• Your hourly rate.

Start your proposal with "receptor" so we know you read the full posting.
 

Working model

• Remote.
• Hourly payment.
• Expected time commitment varies: heavier during the initial migration, lighter afterward for maintenance, new pages, and content placement.

Job Description
Extensive software development experience, including experience working on complex backend or data infrastructure projects.
Strong hands-on experience with Apache Iceberg .

Experience with Scala.

Hands-on experience developing backend services, data-processing engines, infrastructure components.
Programming experience in C /or C++ is highly desirable / preferred, the role is primarily focused on backend/system-level engineering rather than full-stack application development.
Deep understanding of distributed systems, data processing, storage engines, or data infrastructure.

Strong knowledge of data consistency, transactions, schema evolution, partitioning, compaction, and performance optimization.

Proven ability to troubleshoot complex production and customer issues.

Strong ownership mindset and the ability to operate effectively in areas with limited documentation or historical knowledge.

Excellent communication and collaboration skills.

Preferred Qualifications: 
Big Data Frameworks: Hands-on experience with distributed data-processing technologies such as Apache Spark, Flink, Trino, or Presto.
Cloud Object Storage: Experience working with cloud storage platforms, including Amazon S3, Google Cloud Storage (GCS), or Azure Data Lake Storage (ADLS).
Legacy Modernization: Proven track record of modernizing or gradually improving a mature codebase without disrupting existing customers.
Job Responsibilities
Architect & Build: Lead the architecture, design, and implementation of highly scalable, complex backend systems and robust data infrastructure using Iceberg.
Data Lake Engineering: Design and manage enterprise-grade data lake solutions leveraging Apache Iceberg or equivalent table formats, ensuring optimal data consistency, transactions, schema evolution, partitioning, and compaction.
Performance Optimization: Maximize system throughput, minimize latency, and optimize resource utilization across large-scale distributed data processing systems.
Production Excellence: Systematically diagnose, troubleshoot, and resolve complex, high-impact production and customer-facing infrastructure issues.
Codebase Modernization: Champion the gradual improvement and modernization of a mature, production-critical codebase without causing disruption to active customers or services.
Technical Leadership & Collaboration: Act as a technical authority, fostering strong communication and collaboration across engineering teams to align on technical objectives.
Navigate Ambiguity: Exercise a strong ownership mindset to operate effectively and deliver high-quality outcomes in areas with limited documentation or historical knowledge.
Department/Project Description
We are seeking an expert Iceberg Engineer to design, optimize, and scale our next-generation multi-cloud data lakehouse architecture across AWS and Azure. The ideal candidate is a backend/system engineer with strong experience building engines, infrastructure, or high-performance backend components. In this role, you will leverage client's Open Lakehouse (integrated with Client's Talend Cloud) to establish a low-overhead, high-throughput data foundation. You will manage automated data ingestion, implement continuous table optimization, handle cross-cloud data mirroring, and ensure seamless multi-engine access without vendor lock-in.
 

B2B Lead Generation Specialist — U.S. Behavioral Health SaaS

Company: AlmaEHR
Location: Ukraine, fully remote
Employment: Part-time, 20–25 hours per week
Compensation: $700–$1,000 per month, depending on experience, plus performance bonuses
English: C1/Advanced
Industry: Healthcare technology / SaaS
Required experience: At least 1 year in B2B lead generation

About AlmaEHR

AlmaEHR is a U.S.-based electronic health record and practice-management platform developed for behavioral and mental-health professionals.

Our platform supports therapy, medication management, ketamine treatment, psychedelic-assisted therapy workflows, scheduling, clinical documentation, practice operations, and professional education.

We are preparing for a controlled beta launch and are looking for a Lead Generation Specialist in Ukraine to help us identify and connect with potential customers in the United States.

About the Role

You will research behavioral-health practices and identify appropriate decision-makers, including practice owners, therapists, psychiatric prescribers, ketamine clinics, and group mental-health practices.

Your primary responsibilities will be prospect research, personalized outreach, CRM management, lead qualification, follow-up, and scheduling product demonstrations with the company’s founder.

This is not a high-pressure closing position. We are looking for someone who can communicate professionally with healthcare providers, maintain an organized pipeline, and help us develop an effective and repeatable outreach process.

Responsibilities

• Research behavioral-health practices and potential customers in the United States.
• Identify practice owners, clinical directors, prescribers, and other decision-makers.
• Find and verify professional email addresses, telephone numbers, websites, LinkedIn profiles, and relevant practice information.
• Add and organize prospects in GoHighLevel.
• Conduct personalized outreach through email and LinkedIn.
• Assist with outbound calling after learning the product and target market.
• Qualify prospective customers based on their services, practice size, current EHR, business needs, and interest.
• Schedule and confirm qualified product demonstrations.
• Maintain accurate prospect notes, pipeline stages, tasks, and follow-up dates.
• Follow up consistently and professionally with prospective customers.
• Track outreach activity, responses, appointments, and conversion results.
• Test different messages and help identify which customer segments respond most favorably.
• Document common questions, objections, and customer needs.
• Provide a concise weekly activity and results report.

Requirements

• At least one year of experience in B2B lead generation, sales development, appointment setting, or business development.
• C1/Advanced written and spoken English.
• Experience communicating with customers in the United States.
• Strong online research and data-verification skills.
• Experience with LinkedIn and personalized email outreach.
• Experience working with a CRM such as HubSpot, Salesforce, Pipedrive, Zoho, or GoHighLevel.
• Ability to write concise, natural, and professional English messages.
• Strong attention to detail and consistent follow-through.
• Ability to work independently and maintain accurate records.
• Reliable internet access and a backup plan for internet or electricity interruptions.
• Availability for at least three hours of overlap with U.S. Mountain Time on scheduled workdays.

Preferred Qualifications

• Experience with SaaS, healthcare technology, behavioral health, telehealth, EHR systems, or medical practice operations.
• Experience with GoHighLevel.
• Experience finding and contacting therapists, healthcare providers, clinics, or private practices.
• Familiarity with email sequencing and lead-verification tools.
• Experience with U.S. telephone outreach and appointment setting.

Compensation and Growth

• $700–$1,000 per month for 20–25 hours per week, depending on experience.
• Additional bonuses for attended qualified demonstrations and successful customer activations.
• Initial paid trial period.
• Opportunity for increased hours, compensation, and responsibility based on performance.
• Potential to grow into a full-time Sales Development or Business Development position as AlmaEHR expands.

Application Instructions

Please include the following with your application:

1. A brief description of your B2B lead-generation experience.
2. The countries and industries you have targeted.
3. The CRM and prospecting tools you have used.
4. Your experience communicating with U.S. customers.
5. Your English proficiency level.
6. Your availability and ability to overlap with U.S. Mountain Time.
7. Your expected monthly compensation for 20–25 hours per week.

Please also answer this question:

How would you identify and approach the owner of a U.S. behavioral-health practice that may be interested in a new EHR platform?

Shortlisted candidates will be invited to an interview and may receive a small paid practical assignment.

Senior Test Automation Engineer (WROCŁAW, POLAND)

Workload: full-time
Start: as soon as possible
Duration: long-term (18 months)
Location: remote but in WROCŁAW, POLAND, with occasional travel to the office (maybe once per month)
English: B2
Budget: up to 16 USD per hour

About the project
Travel company  - luxury rentals and experiences, etc. Admin panel for the operations team. This role reports to the Lead Test Automation Engineer and will be a central, hands-on position covering both manual and automated testing.
The role is based in Wrocław, Poland - remote/occasional travel to the office (once a month maybe) as the client has some tech-ops team here in Wrocław.

What you’ll do

Design, develop, and maintain robust end-to-end test automation frameworks using Playwright and TypeScript
Write and execute automated test scripts covering functional, regression, and integration scenarios
Establish and document QA practices, procedures, and standards scaled to the organisation
Collaborate closely with developers to investigate, analyse, and resolve defects, and drive automation testing best practices
Contribute to story planning and definition of acceptance criteria within Scrum ceremonies
Track, analyse, and report on software quality metrics across sprints and releases
Act as a key point of escalation for software quality issues, driving resolution across the team
Recommend and implement improvements to enhance software quality and user experience
Keep current with industry trends and automation tooling, bringing learnings back to the team


What we are looking for

Minimum 4 years of hands-on experience in test automation, with strong proficiency in Playwright and TypeScript
Deep understanding of testing methodologies: functional, regression, UAT, system integration, exploratory
Proven track record designing and building test automation frameworks from the ground up
Demonstrable experience leveraging AI coding agents, or genuine enthusiasm to adopt and master them quickly
Solid knowledge of git and version control practices in a team environment
Strong understanding of the DOM and how to write reliable, maintainable locator strategies
Experience with defect tracking tools (e.g. Jira) and test management tools (e.g. TestRail)
Ability to communicate technical issues clearly to technical and non-technical audiences
Experience with usability and accessibility testing
Experience working within Agile/Scrum teams
English proficiency
Friendly, supportive, positive, can-do attitude

Nice to have

Experience using Jira and writing clear developer documentation in Notion
Experience with CI/CD pipelines
A love of travel!


 

About CreativeIT.
We are CreativeIT, a tech vendor providing outstaffing and software development services to companies across the USA and EU. We help high-growth businesses scale their engineering capabilities with dedicated tech talent.

About the Role & Project
We are looking for a skilled developer to join a temporary project for one of our long-standing US clients in the agriculture domain. The client operates a data-driven platform providing location datasets, user management systems, and subscription-based digital tools.

Responsibilities
- Update and maintain the marketing website and blog section based on provided Figma designs.
- Work with Headless CMS (Builder.io) content structures to streamline page updates and content management.
- Deliver clean, responsive, and cross-browser-compatible UI code.

Requirements
- Strong proficiency in React (Frontend development).
- Hands-on experience or a solid understanding of Headless CMS (preferably Builder.io).
- Ability to convert Figma mockups into code precisely and efficiently.
- Good spoken English for team coordination.
- Availability for short-term, task-focused delivery.

To apply, please submit your CV/portfolio along with a short video introduction (1–2 minutes). Briefly introduce yourself, highlight core React experience, and familiarity with Headless CMS.

ABOUT THE COMPANY

We are an iGaming company with 3+ years of experience, 1,500+ team members, and a portfolio of 11+ successful products in Tier 1–3 markets. We are actively scaling new products and markets, building strong affiliate ecosystems, and strengthening our position within the industry.

ABOUT THE ROLE

We are looking for an experienced VIP Manager to join our team and take ownership of high-value player relationships. You will be responsible for retaining and reactivating VIP players, building long-term client relationships, and driving key performance metrics across your portfolio.

WHAT YOU WILL DO

• Retain and reactivate VIP players to maximize lifetime value
• Conduct negotiations and build long-term relationships with high-value clients
• Segment the client base and maintain accurate player profiles
• Analyze player activity and monitor key performance metrics
• Work with CRM systems to manage communications and player data
• Prepare personalized offers and bonus campaigns tailored to individual player needs
• Communicate with players via phone, email, messengers, and chat

WHAT WE ARE LOOKING FOR

• 2+ years of experience as a VIP Manager in iGaming
• Experience with Tier-1 markets is a strong advantage
• Proactive approach and strong ownership mindset
• Excellent communication and interpersonal skills
• Self-sufficient and responsible — able to work independently
• Strong client focus and result orientation
• Tools: Jira, Confluence, Google Docs, Slack, AI Tools

LANGUAGES

• Ukrainian or Russian — primary team communication languages
• English — Upper-Intermediate, for direct VIP player 

WHY JOIN US

• Fully remote work
• Paid vacation, sick leave, and an additional birthday day off
• Professional growth and continuous development opportunities
• Internal knowledge-sharing sessions and company events
• Fast decision-making without excessive bureaucracy
• Freedom from micromanagement and rigid hierarchies
• Dynamic environment with ambitious goals and expansion plans

Blackthorn Vision is seeking a Senior Backend Developer (Node.js + Java) for an outstaff project with a global leader in energy technology. Founded in 1926 and headquartered in Houston, Texas, the company has 100,000 employees serving customers in more than 120 countries and develops software solutions for automation across the energy and industrial sectors.

You will work as part of an international team, collaborating with Blackthorn Vision specialists, client-side engineers, and management. We are looking for a self-driven team player with strong problem-solving skills, a commitment to quality, and a passion for delivering robust and maintainable software solutions. Upper-Intermediate English or higher is required for effective day-to-day communication. The position follows a regular full-time working schedule aligned with the Ukrainian time zone.

In this role, you will build and support backend services that process operational and time-series data and deliver reliable APIs and event-driven solutions. You will work with technologies such as Kafka, Azure IoT Hub, RabbitMQ, Redis, Kubernetes, and Microsoft Azure to develop high-performance, resilient, and scalable applications.

Required Qualifications:

• 4+ years of professional software development experience.
• Strong hands-on experience with Node.js and TypeScript, Java and Spring Boot.
• Experience with Microservices Architecture, Event-Driven Architecture, and REST APIs.
• Strong understanding of system architecture and business requirements.
• Hands-on experience with Kafka and RabbitMQ.
• Experience with PostgreSQL, Cassandra, Redis, or similar relational/NoSQL databases.
• Experience with Docker, Kubernetes, Microsoft Azure, and Azure IoT Hub.
• Experience with CI/CD, DevOps practices, and modern observability tools.
• Experience using AI-assisted development tools such as GitHub Copilot, Microsoft Copilot, Cursor, or similar.

• Excellent problem-solving, communication, and collaboration skills.

   

Nice to have:

• Experience working with operational and time-series data.

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field.

   

We Offer:

• Exciting and challenging work in a friendly and professional environment.
• Excellent career opportunities and competitive salary.
• Flexible work schedule.
• Professional development program with internal seminars on technical topics.
• Courses, certifications, and access to the corporate library.
• Free English classes.
• 18 working days of paid vacation, 5 full-paid sick leave days, paid public holidays.
• Medical insurance.
• Maternity leave.
• IT club membership.
• Employee referral program.
• Recognition program with gifts and awards.
• Pet-friendly and eco-friendly.
• Direct and easy communication with management.

Softsich is a young and ambitious international product tech company developing scalable B2B digital platforms for global partners.

We are expanding our Retention team and are looking for a proactive German-speaking Account Manager who enjoys client communication, knows how to build long-term relationships, and is ready to drive users toward VIP status.

In this role, you’ll work with an active and loyal player base, focus on outbound communication, increase engagement, and directly impact retention and revenue.

Your key responsibilities will include:

– Making outbound calls to active and loyal users to maintain engagement and strengthen relationships.
– Presenting promotions, bonuses, and special offers tailored to client needs.
– Collecting and analyzing client feedback regarding product and service quality.
– Handling incoming requests via email and other communication channels.
– Providing consultations and support to clients, resolving issues and answering questions.
– Ensuring sufficient coverage of the active client base.
– Developing clients and converting active users into the VIP segment.
– Building long-term relationships and increasing client loyalty through a personalized approach.
– Handling objections and complex client cases effectively.
– Collaborating with internal teams to improve client experience.
– Maintaining accurate reporting and documenting interactions in CRM systems.

It’s a match if you have:

– Fluent German (C1 or higher) — this is a must.
– Strong communication skills and confidence in client interactions.
– Ability to listen carefully and deeply understand client needs.
– High level of empathy and a client-oriented mindset.
– Ability to handle objections and complex cases.
– Experience working with European markets is a plus.
– Ability to work in a dynamic environment and quickly adapt to changes.

Nice to have:

– Background in sales or client-facing roles.
– Experience in call centers or working with clients on weekends.

What we offer:

– Schedule: 5/2 from 12:00 to 21:00, with a future transition option to 3/4 from 12:00 to 22:00.
– Remote work or offices in Warsaw / Kyiv — you choose.
– Competitive compensation: fix + performance-based bonus.
– 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
– Clear career paths: Account Manager → Pre-VIP / VIP Manager or Account Manager → Team Lead.
– A supportive and friendly team with a strong knowledge-sharing culture.
– Coverage for professional learning and events.
– Team buildings, birthday greetings, and real human connection beyond work.
– Zero cooperation with the aggressor state and its affiliated businesses.

Ready to grow with us?

Send over your CV — we’d love to get to know you and discuss how you can grow at Softsich 🚀

About the project:

US-based home medical equipment providers and hospitals run on tight schedules — missed deliveries, billing errors, and documentation gaps have real consequences. We're building a centralized SaaS platform that handles the operational backbone for these providers: scheduling, invoicing, documentation, and medical item logistics. The system is live, growing, and needs someone who can hold the line when things get complex.

A new team member will be in charge of:

• Own the L3 escalation layer — be the last technical stop before an issue reaches the development team, and make sure most don't need to.
• Diagnose and resolve deep-level issues across backend services, APIs, and databases, with a clear path to permanent fixes — not just workarounds.
• Drive root cause analysis in close collaboration with dev and DevOps, turning recurring incidents into documented, solved problems.
• Keep the knowledge base current — incidents, solutions, and patterns that actually help the next person on shift.

• Support releases and bug fix validation from the operational side, including CI/CD touchpoints.

   

Does this relate to you?

• 3–5+ years in IT support roles, with hands-on experience in SaaS or enterprise application environments.
• Solid experience troubleshooting .NET-based applications — C# and ASP.NET Core specifically. This is a hard requirement.
• Strong grasp of microservices architecture — you understand how services talk to each other and where things break down.
• Comfortable working with MySQL or PostgreSQL at a diagnostic level — reading query plans, spotting data issues, tracing DB-side failures.
• Familiar with API troubleshooting, authentication flows, and authorization patterns — you know what a broken token or a misconfigured scope looks like.
• Experience with ticketing systems and incident management workflows (JIRA or similar) — you know how to work an SLA without losing the thread.
• Upper-Intermediate English or above — enough to communicate clearly with a US-based client team in writing and on calls.
• Comfortable using AI tools (ChatGPT, Copilot, or similar) to speed up diagnostics, draft documentation, and work through unfamiliar codebases — treating them as a practical tool, not a novelty.
• Available to start your working day at 2PM CET time. This is a firm schedule requirement tied to client timezone overlap.
• Experience with CI/CD pipelines from an operational or support perspective is a plus.

🏢 About the Company

We’re a fast-growing e-commerce agency scaling multiple brands on Amazon. We work across the US and international marketplaces and are looking for talented people who want to grow with us.

You’ll join a fast-moving, international, growth-focused team where you’ll have real ownership, collaborate with different departments, and have a clear path to increased responsibility as the business grows.

🎯 About the Position

We’re looking for an experienced Amazon Catalogue Manager / Operator to own our catalog operations end-to-end.

You’ll be responsible for keeping hundreds of ASINs healthy, compliant, optimized, and ready to scale across the US and international marketplaces.

This role is ideal for someone who is:

🔹 Highly organised and detail-oriented

🔹 Process-driven and proactive

🔹 Comfortable solving complex Amazon catalog issues

🔹 Able to work independently with minimal supervision

🔹 Energised by finding and fixing problems before they impact revenue

You’ll work closely with PPC, design, copywriting, supply chain, and leadership teams.

📋 Requirements

✅ 2+ years of proven experience managing Amazon Seller Central catalogs at scale

✅ Strong knowledge of Amazon flat files, bulk uploads, templates, and variation logic

✅ Experience troubleshooting complex Amazon catalog issues

✅ Extremely detail-oriented, structured, and process-driven

✅ Strong problem-solving and analytical skills

✅ Ability to work proactively and independently

✅ Strong written and verbal English communication skills

✅ Comfortable working in a fast-moving, growth-focused, distributed team

🔧 Responsibilities

📚 Catalog & Account Management

• Own Amazon Seller Central catalog operations end-to-end across US and international marketplaces

• Resolve daily catalog issues — listing suppressions, stranded inventory, broken variations, policy warnings, reinstatements — quickly and thoroughly

• Build and maintain parent-child relationships using flat files, bulk uploads, and templates

• Keep catalog health, compliance, and data consistency clean across all ASINs

✍️ Listing Optimisation & Content

• Optimise titles, bullet points, descriptions, backend keywords, images, and A+ Content for conversion and discoverability

• Coordinate content updates with designers, copywriters, and the PPC team to keep listings on-brand and high-performing

• Apply Amazon best practices and brand style guidelines consistently across the catalog

🌎 Scaling & Marketplace Expansion

• Support new product launches — listing setup, variation strategy, compliance checks

• Help lead expansion into new marketplaces (EU/UK and beyond)

• Proactively spot opportunities to improve underperforming listings

💵 Cost & Operational Efficiency

• Optimise packaging and product dimensions to stay under key FBA fee thresholds

• Monitor catalog-related cost drivers that can impact margins

• Identify and flag fee, compliance, and operational risks before they become costly

🤝 Cross-Functional Collaboration

• Work closely with PPC, supply chain, design, copywriting, and leadership

• Create and maintain clear internal documentation and SOPs for catalog processes

• Communicate issues, risks, and opportunities proactively — no surprises

⭐ Nice to Have

📈 Amazon PPC knowledge or hands-on PPC experience

🛍️ Experience with Walmart Seller Center or Shopify

🌍 Experience working across EU/UK marketplaces

💰 Familiarity with FBA fee structures and cost optimisation

🚀 Experience helping scale a brand beyond $5M+ annual revenue

🎁 Benefits

🏖️ 15 paid vacation days

⏰ Flexible, results-focused working hours

🌎 International and supportive team

🚀 Long-term career opportunity

🎯 Real ownership and the opportunity to grow

🤝 Collaboration with experienced professionals

📩 Looking for your next long-term opportunity in Amazon e-commerce?

Join an international team where you’ll have real ownership, work on growing brands, and have room to develop your expertise.

We are looking for a talented Backend Engineer to help build the infrastructure that secures the world’s software supply chains.

You’ll work alongside top-tier engineers to design and deliver high-performance, secure, and scalable systems. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving complex technical challenges, and wants to build products that make a meaningful impact.
 

Responsibilities

• Design, develop, and maintain scalable and reliable backend services and APIs.
• Build high-performance systems capable of handling large volumes of data and traffic.
• Develop and improve backend infrastructure using Node.js.
• Work with both SQL and NoSQL databases, including data modeling and performance optimization.
• Design and implement solutions within a microservices architecture.
• Build and maintain cloud-based services and infrastructure.
• Collaborate closely with product, engineering, and other cross-functional teams to deliver new features.
• Troubleshoot, debug, and resolve complex production issues.
• Improve system performance, reliability, scalability, and security.
• Participate in code reviews and contribute to engineering best practices.
• Write clean, maintainable, well-tested, and documented code.
• Work closely with customers and internal stakeholders to understand technical requirements and translate them into effective solutions.

What We’re Looking For

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• 2–4 years of experience in backend development, with a focus on building scalable applications and services.
• Strong proficiency in Node.js.
• Hands-on experience with database technologies, including both SQL and NoSQL databases.
• Familiarity with cloud services and microservices architecture.
• Experience working directly with customers or within a product-focused company/environment.
• Excellent problem-solving and analytical skills.
• Strong commitment to writing clean, maintainable, and high-quality code.