Jobs at Djinni

Who Are We?

Welltech is a global wellness technology company with Ukrainian roots. Our mission is to build and scale wellness apps globally through state-of-the-art, tech-driven performance marketing.

We are one of the most established players in the wellness app space, and we are accelerating. Over 25.5 million people across the world use our apps — Muscle Booster, Yoga-Go, and WalkFit — to build healthier habits, move more, and feel better every day. Every subscription represents a real person making a real change in their life, and we take that seriously.

With 500+ people across hubs in Cyprus, Ukraine, Poland, Spain, and the UK, we combine the scale of a market leader and the drive of a team that's just getting started.

What We're Looking

We are looking for an experienced and strategic Procurement Manager to lead and scale our global procurement function. The ideal candidate is a proactive leader with a deep understanding of procurement best practices, strong business acumen, and experience working in a fast-paced international environment. This role requires a combination of strategic thinking, operational excellence, and exceptional stakeholder management skills.

The successful candidate will be responsible for developing and executing procurement strategies, ensuring cost-effectiveness and efficiency across all purchasing activities, and building a high-performing procurement team. Strong communication, negotiation, and leadership skills are essential, along with the ability to drive continuous improvement and foster cross-functional collaboration.

Key Responsibilities:

• Oversee the end-to-end contract lifecycle, including drafting, negotiations, renewals, and terminations, ensuring favorable commercial terms and effective risk management.
• Lead strategic sourcing initiatives, tender processes, supplier evaluations, and commercial negotiations to achieve optimal business outcomes.
• Act as a trusted business partner to internal stakeholders, providing procurement expertise and guidance on supplier selection, commercial decisions, and purchasing strategies.
• Identify and deliver cost-saving opportunities, optimize supplier spend, and drive value through effective supplier management.

• Drive continuous improvement of procurement processes, systems, and workflows, taking a hands-on role in the configuration, optimization, and enhancement of Jira and ERP systems.

   

Required skills

Professional Experience:

• 5–7+ years in procurement, with 3+ years in a leadership role.

• Experience in international or multinational companies, preferably in the IT/tech industry.

• Strong background in IT procurement, vendor management, and strategic sourcing.

Education & Certifications:

• Bachelor’s or Master’s degree in Supply Chain, Business Administration, Finance, or a related field.

• Relevant certifications (e.g., CIPS, CPSM, PMP) are a plus.

Skills & Knowledge:

• Proficiency in ERP/procurement systems (Workday, SAP, Coupa, Oracle, Jira, ServiceNow, etc.).

• Strong analytical, negotiation, and contract management skills.

• Understanding of procurement compliance and risk management.

Leadership & Communication:

• Excellent team management and stakeholder engagement skills.

• Fluent in English (written and spoken); other languages are an asset.

• Ability to work cross-functionally and lead change initiatives.

Candidate journey

⭕️ Recruiter call --> ⭕️ Meet the hiring manager --> ⭕️ Skills assessment--> ⭕️ Meet the Leadership team

Locations: Ukraine; Cyprus; Lithuania; Bulgaria; Estonia; Latvia; Romania

Project description

You will join a Regulatory Reporting Platform within a large US investment bank. The platform is responsible for collecting, processing, and transforming large volumes of data from multiple internal systems to produce regulatory reports for 240 jurisdictions worldwide. In total, the platform supports around 10,000 reports across a wide range of regulatory, compliance, financial, and risk reporting areas.
This is a large-scale, business-critical data platform operating in a highly regulated environment, where data accuracy, quality, traceability, and timely delivery are essential. The team works on building and enhancing data pipelines, implementing reporting logic, ensuring data validation and reconciliation, and supporting the generation of complex regulatory outputs.
The project is delivered by a global distributed team with colleagues located in Ukraine, Poland, and the US, offering close collaboration with engineers, analysts, and business stakeholders across multiple regions.

Responsibilities

Design, develop, and maintain solutions for a large-scale Regulatory Reporting Platform

Build and enhance data processing pipelines using Java and Apache Spark

Implement scalable logic for data ingestion, transformation, aggregation, and enrichment from multiple internal data sources

Develop and optimize batch processing jobs to support the generation of regulatory reports across multiple jurisdictions

Ensure high standards of data quality, validation, reconciliation, and consistency throughout the reporting lifecycle

Translate business and regulatory requirements into robust technical solutions

Collaborate with business analysts, QA engineers, and cross-functional teams to deliver reporting functionality

Investigate and resolve data and application issues in development, test, and production environments

Improve application performance, scalability, and reliability for high-volume data processing workloads

Contribute to the design and implementation of reusable components and engineering best practices

Participate in code reviews, testing, and release activities to ensure high-quality deliverables

Work closely with distributed teams across Ukraine, Poland, and the US in an agile delivery model

Support continuous improvement of the platform, including monitoring, troubleshooting, and operational stability

Skills

Must have

6+ years of commercial experience with Java

Experience in designing and developing scalable, high-performance backend applications

Good knowledge of SQL and working with large datasets from multiple data sources

Strong problem-solving skills and ability to work effectively in a global distributed team

Nice to have

Spark and Hadoop knowledge

Experience in financial services, investment banking, or regulatory reporting projects

Familiarity with data quality, reconciliation, and control frameworks

Experience working with large-scale enterprise data platforms

Knowledge of cloud environments and modern data platform architectures

Understanding of CI/CD practices and automated deployment pipelines

Experience working in Agile / Scrum teams within a distributed global setup

Languages

English: B2 Upper Intermediate

We are looking for a Middle Legal and Compliance Specialist to join our team and support the company’s legal, compliance, and risk management activities across international operations.

This role is perfect for someone with experience in Legal and Compliance who enjoys combining legal expertise with a practical, business-oriented approach. You’ll work across both internal and external matters, support the company’s day-to-day legal and compliance needs, and contribute to developing and strengthening our legal and compliance practices as the business grows.

Requirements

• Bachelor’s or Master’s degree in Law or a related field.
• 3+ years of experience in Legal, Compliance, Corporate Law, or Risk Management, preferably in an international IT or technology company.
• Strong knowledge of contract law, corporate law, intellectual property, software licensing, and IT commercial agreements.
• Practical experience with GDPR, CCPA/ CPRA, and other applicable data protection regulations, including advising business teams on privacy compliance.
• Experience reviewing, drafting, and negotiating IT commercial agreements, including customer contracts, vendor agreements, NDAs, DPAs, SaaS agreements, and software licensing contracts.
• Experience developing, implementing, and maintaining internal compliance policies, procedures, and governance documentation.
• Experience conducting legal research, monitoring regulatory changes, and assessing their business impact.
• Experience supporting internal and external compliance audits.
• Strong analytical skills with the ability to identify legal and compliance risks and recommend practical, business-oriented solutions.
• Excellent written and verbal communication skills with the ability to explain legal concepts to non-legal stakeholders.
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities independently.
• Upper-Intermediate (B2+) or higher English (written and spoken).

Responsibilities

• Ensure company compliance with applicable laws, industry standards, and internal policies.
• Design, implement, and maintain internal compliance programs aligned with local and international regulations, including GDPR, CCPA/ CPRA, and other applicable compliance frameworks for EU/UK/US regions.
• Monitor compliance with data protection regulations and advise internal stakeholders on privacy-related matters.
• Review, draft, negotiate, and maintain commercial agreements, including customer contracts, vendor agreements, NDAs, DPAs, SaaS agreements, software licensing agreements, and other legal documentation.
• Review new business processes, products, and services to ensure legal and regulatory compliance.
• Perform internal compliance audits, identify legal and compliance risks, and report findings to Company Management.
• Develop and implement risk mitigation strategies to ensure ongoing regulatory compliance.
• Monitor legislative and regulatory changes and assess their impact on company operations.
• Coordinate legal and compliance activities with external legal advisors and regulatory authorities when required.
• Support various departments by providing practical legal guidance on day-to-day business activities and projects.
• Educate and train employees on compliance requirements, legal updates, internal policies, and data protection regulations.
• Monitor company compliance with Microsoft Partnership Programs, ISO certifications, EU and U.S. regulations, and other applicable industry standards.
• Continuously improve internal legal and compliance processes, documentation, and governance practices.

Would Be a Plus

• Experience in an IT, SaaS, or software development company.
• Experience working with Microsoft Partnership Programs.
• Experience supporting ISO/IEC 27001, ISO 9001, ISO 22301, SOC 2, or similar international standards.
• Experience with cloud services, SaaS products, and software licensing.
• Experience working with international customers and vendors.
• Professional certifications in Compliance, Privacy, or Risk Management (e.g., CIPP/E, CIPM, ISO Lead Auditor)

What We Offer

Growth and Development

• Clear career path and transparent growth opportunities
• Work with international clients and partners
• Access to professional trainings, seminars, and certifications
• Internal knowledge sharing and mentorship from experienced experts
• Corporate English language courses

Team and Culture

• A professional, friendly, and collaborative team
• Transparent communication and regular feedback
• Supportive culture with a balance of professionalism and fun

Compensation and Benefits

• Competitive market-based compensation, linked to the EUR rate
• Annual salary reviews based on performance
• Flexible working hours (start between 8:00 and 10:00 AM)
• Hybrid or remote work options — choose what suits you best
• Clear processes without unnecessary bureaucracy
• Health insurance and mental health support program
• 20 paid vacation days and 10 paid sick leaves per year
• Healthy work-life balance

Project Description:

The Governance Team is looking for an Infographic / Presentation Designer to support the creation, beautification, and professional polishing of business presentations and reports.

The main focus of the role is to transform business information, data, and complex ideas into clear, visually engaging, and professional PowerPoint presentations tailored to different audiences, including management and leadership.

The designer will work closely with R&A team members and business stakeholders to ensure that presentations effectively communicate key messages through strong visual storytelling, infographics, layouts, and consistent corporate design.

The role also includes formatting and visual improvement of Microsoft Word documents and, where required, supporting content presentation in Confluence.

Responsibilities:

- Create, beautify and professionally polish Microsoft PowerPoint presentations in line with corporate design standards and business requirements.
- Transform complex business information, data, and ideas into clear, concise, and engaging visual stories.
- Create infographics, diagrams, charts, timelines, process flows, and other visual elements for presentations and reports.
- Improve slide layouts, structure, visual hierarchy, readability, and overall presentation consistency.
- Adapt presentation style and level of visualization depending on the target audience, including senior management and leadership.
- Create and maintain reusable PowerPoint slides, presentation templates, and visual assets.
- Work with existing presentations and improve them while preserving the original business message and content.
- Compile, format, and visually improve Microsoft Word documents and reports.
- Prepare and edit visual assets using Adobe Photoshop when required.
- Collaborate with Governance team members and business stakeholders to understand requirements and deliver materials within agreed timelines.
- Ensure consistency, accuracy, attention to detail, and high visual quality across all delivered materials.

Mandatory Skills:

- Strong Microsoft PowerPoint skills with proven experience in professional presentation design, beautification, and polishing.
- Strong understanding of presentation design principles, including composition, layout, typography, visual hierarchy, alignment, and consistency.
- Ability to transform complex information and data into clear and engaging infographics and visualizations.
- Experience creating and formatting charts, diagrams, process flows, timelines, and other business graphics.
- Good knowledge of Microsoft Word, including professional document formatting and layout.
- Working knowledge of Microsoft Excel, particularly for handling data used in presentations, charts, and reports.
- Good working knowledge of Adobe Photoshop for editing and preparing visual assets.
- Ability to follow corporate branding guidelines and presentation templates while maintaining a high level of visual quality.
- Strong attention to detail and ability to work with multiple presentation and document requests.

NexaPay (nexapay.one) is an Estonian fintech company in the payments space. Our payment gateway allows merchants to accept Visa, Mastercard, Apple Pay and Google Pay, and receive settlement in USDC. We work with B2B clients worldwide.

We're scaling and looking for a developer who can build high-quality web interfaces fast, making active use of modern AI development tools. We need someone who can take an idea to a working, well-designed product in a short time — and who genuinely understands what they're building.

What you'll do
— Build and develop the company's websites and landing pages, from mockup to production
— Create internal interfaces and panels for the team
— Maintain, improve and update existing pages and functionality
— Test ideas quickly: build prototypes and take the successful ones to completion
— Own the quality: responsiveness, load speed, correct behaviour across all devices

What matters to us
— A strong sense of modern UI/UX: you build interfaces that look polished and expensive, not templated. This is a key requirement
— Portfolio required: live links to websites or interfaces you've built
— Confident use of AI development tools (Claude Code or similar) — and a clear sense of where they can be trusted and where your own review is needed
— Real understanding of code, not just generation: project structure, working with repositories and Git, deployment, reading and editing existing code, a working grasp of backend and APIs
— Experience with a modern frontend stack (React/Next.js or similar)
— English at B2+: documentation, tools and part of our communication are in English
— Independence: the ability to take a task, see it through, and propose a better solution
— Attention to detail: this is fintech, where accuracy and reliability matter more than speed

Nice to have
— Experience in fintech, SaaS or with payment integrations
— Basic understanding of web application security
— Experience working with analytics and SEO requirements at the markup level

Hiring process
Portfolio review → interview → a test task

Schedule
Full-time, 9:00–19:00 Estonian time (EET), fully remote.

What we offer
— Competitive compensation, paid in crypto
— Fully remote work
— Freedom in technical decisions and a fast cycle: your changes reach real clients immediately
— An international fintech product that's actively scaling
— Room to grow with the company

Send your CV along with links to 2–3 things you've built — that matters more to us than formal experience.

Our requirements:

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time)

• Confident PC user with solid knowledge of Microsoft Windows

• Technical background or strong interest in exploring software and hardware products

• Strong organizational, training, and time-management skills

• Excellent communication and active listening abilities

• Understanding of conflict resolution

• Empathy, positive attitude and self-control

Nice to Have:

• Previous experience in customer or technical support

• IT education or relevant technical background

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary:

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities:

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products

• Identify, analyze, and troubleshoot technical issues and provide effective solutions

• Respond to support queries via phone, chat, and email

• Assist customers with software and hardware configurations, billing, and merchant services–related requests

• Maintain clear and detailed documentation of all service inquiries.

Our requirements:

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time)

• Confident PC user with solid knowledge of Microsoft Windows

• Technical background or strong interest in exploring software and hardware products

• Strong organizational, training, and time-management skills

• Excellent communication and active listening abilities

• Understanding of conflict resolution

• Empathy, positive attitude and self-control

Nice to Have:

• Previous experience in customer or technical support

• IT education or relevant technical background

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary:

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities:

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products

• Identify, analyze, and troubleshoot technical issues and provide effective solutions

• Respond to support queries via phone, chat, and email

• Assist customers with software and hardware configurations, billing, and merchant services–related requests

• Maintain clear and detailed documentation of all service inquiries.

NuxGame works with iGaming operators of all scales, helping companies access new markets or enhance their existing brands. As a casino gaming software company, NuxGame provides solutions to build outstanding brands and fulfill business goals. We are currently looking for an Account Manager to join our team.

Your Responsibilities:

• Own the customer relationship end-to-end, acting as their primary point of contact and trusted advisor.
• Define and execute tailored success strategies for each account, aligning NuxGame solutions with customer business goals and agreed KPIs.
• Continuously monitor account health, usage metrics, and satisfaction levels, addressing risks early to ensure retention and growth.
• Lead quarterly business reviews with clients to evaluate results, gather feedback, and identify improvement opportunities.
• Resolve escalations quickly by coordinating with internal teams, ensuring seamless communication and a solution-focused approach.
• Collaborate cross-functionally with Sales, Product, Operations, and Technical teams to deliver a consistent and high-quality customer experience.
• Identify upsell and cross-sell opportunities by understanding customer needs and market trends.
• Share industry insights and best practices with clients to help them optimize operations and revenue potential.
• Stay informed on iGaming industry developments, including regulatory changes, competitive landscape, and emerging technologies.
• Maintain accurate account records in CRM and project management tools, ensuring timely reporting of progress and outcomes.
   

What we’re looking for:

• Minimum 2 years of experience in Account Management, Customer Success, or post-sales roles
• Proven success in managing strategic accounts and building strong relationships with senior stakeholders, including C-level executives.
• Track record of delivering measurable results in retention, adoption, and upsell.
• Comfortable owning the full customer lifecycle — onboarding, growth, and renewals.
• Proactive and resourceful — you can thrive without a playbook and take initiative to solve problems.
• Highly organized, able to manage multiple priorities while keeping a high standard of service.
• Strong communicator in English (written and spoken); extra languages are a plus.
• Data-driven mindset — you use metrics to guide decisions and create actionable plans.
• Collaborative, adaptable, and confident in balancing client needs with business objectives.

What we offer:
We believe that a happy team builds the best products. Here is how we support you:

• Remote & Flexible: Work from anywhere. Our core hours are 10:00 to 18:00 (Kyiv time), Mon-Fri.
• Financial Stability: Timely payment for compensation for services
• Personal Equipment Policy: equipment are provided for use to ensure comfortable and efficient work.
• Knowledge Sharing: We regularly gather to discuss new trends, share insights, and elevate one another.
• Community: At NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: We encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: 24 vacation days per year + 5 sick days (without medical confirmation).
• Atmosphere: A friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.

We believe in unlocking the inner potential of each team member within an open and democratic culture.

Waiting for you on our team!

We're looking for a Senior SysOps Engineer to join our friendly and professional team.

The platform is a high-traffic web service handling tens of millions of requests per day, with a data pipeline processing 50M+ user events daily that feeds both customer-facing analytics and billing. It runs on self-managed infrastructure across two datacenters, with a mix of long-lived legacy components and an active modernization program. 
 

Engagement: full-time (ideally) or part-time (20+ hours/week).
Location: UA/EU, remote.
 

Required Skills:

• 5+ years of experience as a SysOps Engineer / Infrastructure Engineer (or similar role).
• Strong expertise with OS: FreeBSD (preferred), Linux (Debian, Ubuntu), Jail, Docker, and ZFS optimization.
• Database experience: MariaDB/MySQL with master-master, master-slave replication, MyISAM, InnoDB, GTID.
• Experience with Redis & Sentinel: setup, replication, and failover strategies.
• Experience with Web-servers: Caddy, Lighttpd, Nginx.
• Knowledge of ElasticSearch high-load clusters (replication, scaling, performance tuning).
• Experience with Cloudflare (DNS management, caching, security configurations).
• Experience with Supervisord, Beanstalkd, RabbitMQ.
• Networking & security expertise: Strong understanding of network protocols, packet filtering (iptables, ipfw, pf).
• Proficiency in scripting & automation: Bash, Python, PHP (or similar).
• Experience with PowerDNS and DNS management strategies.
• English - B2 and higher (for effective communication with stakeholders).

Responsibilities:

• Maintain, manage, and improve the existing infrastructure and platform.
• Troubleshoot and resolve issues with critical platform components (ElasticSearch, Redis, FreeBSD, database replication, etc.).
• Maintain and update incident runbooks for the on-call teams.
• Automate system tasks and reduce manual repetitive work.
• Document and optimize deployment processes.
• Work on high-availability solutions for branded domains, database failover, and scaling improvements.

Will Be a Plus:

• Experience with high-load multi-source database replication, Orchestrator, and ProxySQL.
• Knowledge of high-load infrastructure solutions and best practices.

What we offer:
 

• Official B2B contract with a Canadian Company;
• Compensation for medical insurance (for our employees based in UA);
• Flexible working hours (start at 8.00-11.00 o'clock);
• Weekends according to the Ukrainian/Local calendar;
• Engaging projects with opportunities for career growth;
• Certifications, Udemy courses, Claude;
• Corporate events, team-building activities,
• Gifts and recognition from the company;
• A friendly, open, and supportive team culture without excessive bureaucracy.

The Role

We're looking for a strategic, data-driven Head of VIP to own the design, performance, and continuous optimization of our VIP retention program across T1 and T2 casino markets. You'll set the strategy, bring innovation, novel ideas, own the numbers, and lead through a dedicated VIP Team Leader who runs day-to-day execution. You'll spend your time on segmentation, cohort analysis, program design, and cross-functional influence, stepping into the player-facing world only for your top 10–20 Tier-1 accounts and genuine crisis escalations.

What You'll Own

• Strategic Analytics: Design and maintain our multi-tier segmentation (Mass Market / Pre-VIP / VIP) and cohort framework (Active, Churn, Reactivated, New), and deliver 7-day, 14-day, and monthly performance intelligence across every project and market.
• Program Strategy and Tactics: Own the annual VIP Retention Marketing Calendar — campaign design, offer mechanics, seasonal activations, and a structured testing roadmap.
• Retention & Reactivation: Build predictive churn early-warning capability, design win-back mechanics, and personally step in on high-stakes closure situations escalated by your Team Leader.
• Business Performance: Own retention rate, churn reactivation, NGR/deposit growth, LTV, bonus efficiency ratio, and surplus margin — and report on them monthly to leadership.
• Cross-Functional Leadership: Partner with Product, Marketing, CRM, Compliance, and Finance to keep VIP strategy aligned with the wider business, and represent the segment at board level.
• Team Leadership: Set the department's KPI framework and give strategic direction to your VIP Team Leader — who owns scheduling, coaching, QA, and the day-to-day player relationship.

What We're Looking For

• Proven track record building or scaling a VIP program in iGaming/gambling, ideally across regulated T1/T2 markets.
• Fluency with the metrics that actually run a VIP book: NGR (not just GGR), cohort-based LTV, LTV:CAC, bonus efficiency, and surplus margin.
• Experience leading through a manager layer rather than running a desk personally — comfortable setting direction and holding a Team Leader accountable to KPIs, not doing the coaching yourself.
• Strong cross-functional influence — you've shaped Product, Marketing, and Compliance decisions with data, not just requested changes.
• Working knowledge of the regulatory constraints that shape VIP marketing in T1/T2 markets (e.g. UK affordability checks, MGA/EU advertising rules, responsible gambling obligations).

🎓 Education & Experience:

• Bachelor’s degree in Business, Marketing, or a related field.
• A minimum of 3 years of experience in VIP management or a similar role, with at least 2 years in a leadership position.

🌍 Why You Should Join Us

• Competitive Compensation: Enjoy a highly competitive salary and performance-based bonuses.
• Remote Flexibility: Work from anywhere as part of an international and geographically diverse team.
• Professional Growth: We invest in your career development with ample opportunities for learning and growth.
• Exciting Challenges: Join a forward-thinking, fast-growing company at the forefront of the iGaming industry.

Ready to take your VIP expertise to the next level? Apply now and help us redefine the VIP experience, shape the future of player engagement, and make a lasting impact in the iGaming world.

🚀 Apply today and become part of something truly special! 🚀

We're looking for a commercially sharp payments professional to own our PSP and payment-provider ecosystem from the business side - spotting the next great provider before competitors do, negotiating terms that actually move the needle, and making sure every contract we sign is one we're happy to live with.

This is a business development and relationship role, not a technical one. You won't be configuring gateways - you'll be researching the market, building the pipeline, sitting across the table in negotiations, and keeping our contracts and compliance position airtight. You'll work closely with our PSP Integrations Manager (who owns the technical build) plus Legal, Compliance and Finance.

What you'll do

• Continuously research the payments landscape and competitor payment offerings - know who's entering the market, who's improving pricing, and where we have a gap before it becomes a problem.
• Build and manage a pipeline of prospective PSPs, acquirers, aggregators and local payment-method providers, and represent us at industry events.
• Lead commercial negotiations - processing fees, FX, reserves, settlement terms, SLAs - backed by real market benchmarking.
• Own contract and business-terms management end to end: coordinate redlines with Legal, track renewals well ahead of expiry, and maintain a single source of truth for every provider's commercial terms.
• Coordinate with Compliance on licensing fit and KYB onboarding for every new provider, before anything reaches signature.
• Manage ongoing commercial relationships with key providers, including quarterly business reviews.
• Report regularly to Payments leadership on pipeline, negotiation status, renewal risk and market intelligence.

What we're looking for

• 4+ years in payments business development, commercial partnerships or PSP/vendor relationship management - ideally in iGaming, fintech or another regulated high-risk online sector.
• A track record of negotiating and closing provider contracts, with real, quantifiable outcomes.
• Contract-literate: comfortable reading and challenging fee schedules, reserve terms, SLAs and termination clauses.
• A researcher's instinct - you build market intelligence proactively, not just react to what lands in your inbox.
• Working knowledge of the payments landscape relevant to iGaming (card acquiring, APMs, wallets, open banking, crypto, local methods).
• Comfortable coordinating with Compliance/Legal as a routine part of the job.
• Strong written and verbal negotiation skills.

Nice to have

• An existing network of PSP/acquirer/aggregator contacts in iGaming.
• Negotiation experience across multiple Tier-1 markets (UK/IE, Canada, ANZ, DACH, Nordics, Benelux).
• Experience with vendor KYB/compliance onboarding processes.
• Experience building a market-intelligence or competitor-tracking function from scratch.

What's on offer

• Competitive salary;
• Remote work in a flexible environment;
• 20 working days of paid vacation and education projects;
• Great product with our software solution;
• Opportunity for growth at professional levels, attending top industry events and conferences, and international workshops at our competence centers.

This position entails a schedule that is not always the standard Monday-Friday 5-day workweek, shifts may fall on weekends or in the evening.

Every first deposit starts a story. You decide how it goes.

Most CRM roles hand you a platform and a calendar and ask you to send more. This one hands you two iGaming brands across Tier 1 markets and asks a bigger question: what would player retention look like if it were built properly, from the data up?

We've been operating successfully for over 6 years, backed by ambitious industry innovators with a strong multi-regional presence. Now we're rebuilding CRM into an omnichannel, automated, AI-assisted engine that is measured down to the cohort. We need the person who can design it, build it with their own hands, and teach a team to run it. You'll lift engagement, retention and lifetime value through segmented communications, localised campaigns and smart automation, and you'll see your impact directly in deposit activity, average deposit size and player retention.

What you'll build

• The strategy. You'll develop and run the omnichannel CRM strategy, product mechanics and communications for both brands, covering onboarding, retention, engagement and monetisation.
• The CRM architecture. Email, SMS, push, in-app, on-site and messengers, all working as one system. You'll set up the data model, events, journeys, frequency caps and channel priority, and you'll ship it.
• The player journey, end to end. Registration, first deposit, the critical second deposit, at-risk, lapsed, VIP. You'll map every touchpoint, track it and make every step count, starting with early onboarding.
• Innovate user engagement formats. You'll invent them, work out the numbers and prove they pay back.
• Campaigns that land. You'll plan, coordinate and run multi-channel campaigns hands-on, with promo mechanics matched to player psychotypes, behavioural triggers and traffic source.
• Real personalisation. More than a first name in the subject line: the right offer, game, moment and channel for each player, driven by behaviour and predictive scores.
• Every market in its own voice. CRM tailored to local languages, cultural nuances and player preferences. You'll oversee multi-language content and keep deliverability healthy in every channel.
• Automation and AI at the core. You'll move manual campaigns into triggered journeys and put AI to work on copy, translation, creative, segment discovery and send-time optimisation, with smart guardrails.
• Data you can trust. You'll analyse player behaviour, define the dashboards with BI, run the test pipeline and show uplift against holdout groups.
• A team that levels up. You'll hire, coach and train CRM Managers, Specialists and Juniors across geos, and leave playbooks behind so the knowledge stays with the team.
• Strong partnerships. You'll work closely with Product, Development, Marketing, BI, Customer Success and Support so that CRM drives the business goals.

Why this role is different

• Clear, honest targets from day one. Within your first two weeks you'll co-write a KPI roadmap tied to your bonus, so you'll always know what winning looks like.
• Real ownership. Architecture, promo budget, test roadmap and team are yours to shape.
• Room to experiment. New formats and AI pilots every quarter are part of the job description. Stay ahead of iGaming CRM trends and bring them to life.
• Visible impact. Your work shows up directly in retention, churn, deposit frequency, average deposit size, LTV and payback.
• Engagement done responsibly. Responsible gambling safeguards are built into the data layer, not added at the end.

You're probably who we're looking for if…

• You have 5+ years in CRM or retention, including 3+ in iGaming (casino and/or sportsbook), ideally in Tier 1 markets.
• You bring deep, hands-on Customer Journey Optimisation and have implemented and tested strategies across multiple channels.
• You've worked hands-on in Customer.io, Optimove, Smartico, Xtremepush, Braze or similar, at admin level, with strong segmentation and personalisation skills.
• You've implemented or migrated an omnichannel CRM: event specs, data mapping, QA and go-live.
• You've solved deliverability and localisation issues in multi-channel engagement.
• You write SQL, live in a BI tool, are strong at A/B testing and campaign optimisation, and can't let a campaign go without measuring its incremental impact.
• You use AI every day in your work and can show results.
• You can run multiple CRM projects at once in a fast-paced organisation.
• You've lifted FTD retention, reactivation or CRM revenue share, and you have the numbers to prove it.
• Your English is Upper-Intermediate (B2) or higher.

What we offer

• A competitive salary and real growth within a forward-thinking team.
• Fully remote work with flexible environment.
• 20 paid vacation days a year, plus learning and development programmes.
• A high-performing product with strong market traction.
• Opportunity for growth at professional levels, attending top industry events and conferences, and international workshops at our competence centers.

Passionate about digital marketing, enjoy trying new approaches, and love seeing your ideas deliver real results? We’d love to meet you!

At Xpand, we’re looking for a Digital Marketing Specialist who enjoys the mix of creativity, data, and real results.

Someone who can launch a campaign, dig into the numbers, spot what could work better, and come up with the next idea to try.

You’ll get to work with PPC, SEO, email marketing, and B2B lead generation - with room to bring your own ideas, try new approaches, and make a visible contribution.

What you’ll be working on

• Plan, launch, manage, and optimize digital marketing campaigns across Google, LinkedIn, Meta, and other relevant platforms
• Drive SEO activities to strengthen online visibility, improve search performance, and grow organic traffic
• Develop and execute B2B email marketing campaigns and outreach activities to engage target audiences
• Conduct A/B testing and identify opportunities to improve campaign effectiveness and conversion rates
• Monitor and analyze marketing performance, track key metrics, and translate insights into practical improvements
• Contribute to B2B lead generation initiatives, including campaign targeting, audience engagement, and funnel optimization
• Maintain and enhance website content and landing pages, focusing on relevance, user experience, and conversions
• Participate in the planning, coordination, and execution of marketing events and cross-channel initiatives
• Build AI-powered systems to test and optimize ads more quickly.
• Collaborate with Sales to analyze lead quality and improve targeting.
• Keep up with the latest digital marketing trends, technologies, and tools, and integrate new approaches into daily marketing activities

What we’re looking for

• Around 2 years of hands-on experience in digital marketing, with practical examples of campaigns and results
• Practical experience with PPC, SEO, email marketing, or lead generation, with confidence in at least one of these areas
• Working knowledge of Google Ads, Google Analytics (GA4), SEO tools, and email marketing platforms
• Understanding of B2B marketing, lead generation, and marketing funnels
• Ability to analyze campaign performance, work with key metrics, and identify opportunities for improvement
• Upper-Intermediate English (B2) or higher
• Strong organizational skills, attention to detail, and the ability to manage priorities
• A proactive, analytical, and results-oriented mindset
• Ability to work independently, take responsibility for your tasks, and collaborate effectively with the team

Nice to have

• Previous experience in B2B marketing, preferably within the IT industry
• Hands-on experience with Google Ads and B2B outreach campaigns
• Familiarity with CRM platforms, marketing automation, and lead management processes
• Practical experience with AI-powered marketing tools and their application in everyday workflows

What We Offer

Growth and Development

• Clear career path and transparent growth opportunities
• Work with international clients and partners
• Access to professional trainings, seminars, and certifications
• Internal knowledge sharing and mentorship from experienced experts
• Corporate English language courses

Team and Culture

• A professional, friendly, and collaborative team
• Transparent communication and regular feedback
• Supportive culture with a balance of professionalism and fun

Compensation and Benefits

• Competitive market-based compensation, linked to the EUR rate
• Annual salary reviews based on performance
• Flexible working hours (start between 8:00 and 10:00 AM)
• Hybrid or remote work options - choose what suits you best
• Clear processes without unnecessary bureaucracy
• Health insurance and mental health support program
• 20 paid vacation days and 10 paid sick leaves per year
• Healthy work-life balance

Job Title: 
Senior Windows Software Engineer (C# / .NET)
 

About the Role & Product: 
Adaptiq is looking for a Senior Windows Engineer to join an international product team developing a mature commercial enterprise platform. You will work on a substantial codebase, driving features from investigation through implementation to production support, while optimizing system performance and modernizing core components.
 

Key Responsibilities:

• Develop and maintain Windows-based software primarily using C#/.NET.
• Investigate complex issues, debug, and optimize software performance across a mature codebase.
• Work with legacy components, including C++ code when necessary.
• Take end-to-end technical ownership of feature delivery and problem resolution.
• Use AI-assisted development tools (Copilot, Cursor, etc.) in your daily engineering workflow.
   

Required Skills:

• 6+ years of professional software engineering experience with strong expertise in C#/.NET.
• Proven track record in developing and maintaining Windows-based desktop/system software.
• Strong debugging, performance profiling, and problem-solving skills in complex codebases.
• Readiness to read, debug, and modify existing C++ code.
• Practical experience with modern AI coding tools.
• Upper-Intermediate English level (or higher) with strong communication skills.
   

Nice to Have:

• Experience developing endpoint agents, background services (Windows Services), or long-running software.
• Hands-on C++ development experience.
• Background in virtualized desktop environments (VDI).
   

We Offer:

• 100% Fully Remote work model + hardware/coworking support.
• 20 business days of paid vacation + national holidays.
• Full legal and B2B accounting support in Poland.

Job Title:

Senior Windows Engineer
 

About the Role: 
Join an international product team working on a mature, large-scale enterprise platform. You will take full ownership of feature development, performance optimization, and gradual code modernization.
 

Key Responsibilities:

• Develop and optimize Windows software using C# / .NET.
• Debug, profile, and fix performance issues in a large codebase.
• Work with existing C++ components when required.
• Use AI coding tools daily (Cursor, Copilot, etc.).
   

Requirements:

• 6+ years of commercial experience in C# / .NET.
• Strong background in Windows software/services development.
• Hands-on debugging & performance profiling skills.
• Ability to read/modify C++ code.
• B2+ English.
   

Nice to Have:

• Experience with endpoint agents, Windows Services, or VDI.
   

We Offer:

• Fully remote work model + powerful workstation.
• 20 paid vacation days + holidays.
• B2B accounting support in Poland.