Jobs at Djinni

CipherCross offers complete development services – from turning fresh ideas into ready-to-use MVPs to providing support after launch. We work on both mobile and web applications.

We are now seeking a Strong Junior Project Manager who can effectively manage multiple app projects independently. You will be part of a team and handle 3-4 projects at the same time. In the beginning, our Project Manager and COO will guide and mentor you, helping you succeed in a busy and fast-paced environment.

Key Responsibilities:

• Project Management: Run several app development projects on your own.
• Team Coordination: Hold daily stand-up meetings with a team of 6 members.
• Sprint Planning: Plan sprints, track progress, and make sure goals are met.
• Status Updates: Keep project statuses updated and create clear reports.
• Client Communication: Act as the main contact for clients, listening to their needs.
• Change Management: Manage change requests by documenting them, checking their impact, and coordinating adjustments.
• Project Evaluations: Review projects and performance to keep quality high.

Requirements:

• Experience: At least 1 year of experience as a Project Manager in an outsourcing company.
• Language Skills: Good spoken and written English (B2 level or higher).
• Technical Acumen: Basic understanding of mobile and web development technologies.
• Multitasking: Ability to handle multiple projects at once in a busy setting.
• Communication: Strong skills in talking and working with others.

Why Join Us?

• Mentorship & Growth: Get guidance from our PM and COO, helping you start strong in your career.
• Innovative Environment: Work with a team that creates exciting digital projects and MVPs.
• Career Development: Grow with a fast-growing company that values technical skills and creative ideas.

If you are motivated, detail-focused, and ready for new challenges in project management, we’d love to hear from you. Join CipherCross and help turn innovative ideas into successful digital products.

Project Description

Our Customer is one of the biggest companies on the market of home entertainment consumer electronics devices that strives to provide their clients with high-quality products and services.

Job Description

• 3+ years of developing and bolstering automated QA systems and associated test strategies
• Good coding Python skills
• Experience in developing and supporting testing frameworks, and developing automated test scripts (would be a plus)
• Understanding of Page Object pattern, knowledge of other automation patterns;
• Good working knowledge of at least one Linux/Unix-based platform as well as Windows;
• Experience in QA methodologies, a clear understanding of QA processes and artifacts;
• Experience with Scrum/Agile;
• Good communication and problem-solving skills;
• Excellent written and verbal English communication skills, developed interpersonal skills;
• Highly motivated, energetic, and able to easily switch between assignments. Ready for challenges!

Job Responsibilities

Working with the solid automation test framework and infrastructure;
Developing new and updating existing automation scripts;
Code review;
Debugging issues and creating bug reports;
Documentation creation;
Communication with international teams (US, UK)
Manual work: about 20%

At TechBiz Global, we provide recruitment services to top clients from our international portfolio. We are currently looking for a Senior Data Scientist with strong hands-on experience in training AI models, particularly Large Language Models (LLMs) and Small Language Models (SLMs), using GPU infrastructure and real-world datasets.

The ideal candidate should be based in Poland and able to clearly demonstrate their technical expertise, explain the tools and frameworks they use, and describe the complete model-training process—from data preparation to deployment and performance optimisation.
 

Key Responsibilities

• Train, fine-tune, and optimise LLMs and SLMs using GPU infrastructure.
• Build and manage end-to-end machine learning training pipelines.
• Prepare, clean, structure, and process large volumes of real-world data.
• Select appropriate models, frameworks, tools, and training approaches based on project requirements.
• Apply techniques such as supervised fine-tuning, transfer learning, prompt tuning, and parameter-efficient fine-tuning.
• Monitor model performance and improve accuracy, speed, scalability, and resource utilisation.
• Work with structured, unstructured, time-series, telemetry, log, and streaming data.
• Clearly document and explain the tools, methods, and technical decisions used throughout the model-training process.
• Collaborate with engineering, data, and business teams to move models from experimentation into production.
• Troubleshoot issues related to model quality, training stability, GPU performance, and data pipelines.

Requirements: 

• Proven professional experience as a Data Scientist, Machine Learning Engineer, AI Engineer, or similar role.
• Strong hands-on experience training or fine-tuning LLMs and/or SLMs.
• Practical experience using GPUs for AI model training.
• Strong Python programming skills.
• Experience with machine learning and deep-learning frameworks such as:
  • PyTorch
  • TensorFlow
  • Hugging Face Transformers
• Experience with GPU-related technologies and environments, such as CUDA, distributed training, cloud GPU platforms, or GPU clusters.
• Strong understanding of model-training workflows, including data preparation, tokenisation, model selection, training, evaluation, and optimisation.
• Ability to clearly explain previous AI projects, tools used, technical challenges, and achieved results.
• Experience working with large and complex datasets.
• Good English communication skills.
• Based in Poland.
   

Relevant Industry Experience

• Experience in one or more of the following industries or data environments would be highly valuable:
• E-commerce
• Finance or banking
• Insurance
• Healthcare or medical data
• Telemetry and IoT data
• Application or system logs
• Real-time and streaming data

• High-volume enterprise data environments

   

Nice to Have

• Experience with distributed model training.
• Experience with LoRA, QLoRA, PEFT, quantisation, or model compression.
• Experience with MLOps tools and model deployment.
• Knowledge of Docker, Kubernetes, MLflow, or similar technologies.
• Experience using AWS, Azure, or Google Cloud for AI workloads.
• Experience deploying AI models into production environments.
• Knowledge of data privacy, security, and governance requirements.

About AIstats

AIstats is transforming the football data market by moving from 2D to 3D, powered by a cutting-edge Computer Vision and Machine Learning ecosystem that unlocks deep insights for both fans and professionals.

In 1.5 years, the Warsaw-based startup has grown from $0 to $3M ARR and secured over $2M in funding. As an AI-first startup, we’re looking for passionate builders who want to create something big and shape the future of football intelligence with us.

What we build

Advanced Football Analytics - a mobile app for football fans and bettors that reached 100k MAU in less than a year, featuring advanced statistics powered by our proprietary ML and Computer Vision technologies.

Advanced Analytics for Football Clubs - a next-generation analytics platform helping football clubs, scouts, and agents make smarter decisions both on the pitch and in the transfer market. Thanks to our early leadership in skeletal tracking data, AIstats secured several Tier-1 club partnerships within months of launching the platform.

Key Responsibilities

• Development of new HTTP and WebSocket endpoints with integration of third-party APIs (REST/gRPC/GraphQL - depending on tasks).
• Writing unit and integration tests to ensure correct operation of APIs, including boundary cases and work with external services.
• Performing load testing and code profiling to identify bottlenecks and improve performance.
• Working closely with frontend, analytics and product teams - from discussing specifications to implementing solutions in production.

Requirements

Must have:

• Strong knowledge of Node.js and TypeScript, experience in REST/WebSocket API development.
• Experience with microservice architecture and interaction between services via RabbitMQ, Redis, TCP connections.
• Knowledge of PostgreSQL (query writing, indexing, transactions, migrations).
• Experience with MongoDB and understanding when it is appropriate to use it.
• Experience with Docker, understanding of how docker-compose works.
• Understanding of the principles of Nginx as a proxy server (including in the context of WebSocket/HTTPS).
• Proficiency with Socket.io, understanding of its features (e.g., rooms, reconnect, persistence, etc.).
• Experience in configuring logging, debugging and profiling backend code.

Will be a plus:

• Understanding how Billing systems work
• Experience with Elasticsearch: setting up and using it for full-text search.
• Load testing skills and tools (e.g. k6, Artillery, autocannon).
• Understanding and implementation of HTTPS, certificates, working via secure WebSocket.
• Experience with CI/CD and build automation in a Docker environment.
• Team development experience: code review, git flow, Jira/YouTrack/Linear.

What we offer

• Fully remote work format and flexible working hours.
• Competitive salary pegged to USD.
• 24 days of paid vacation and 15 additional paid days off (including sick leave, personal days and corporate holidays)
• A friendly communication culture, rapid product cycles, and transparent processes.
• Dynamic work environment with a team passionate about sports and technology.
• Opportunities for professional development and career growth.
• No micromanagement — just trust, ownership, and freedom to experiment.
• Mentorship and high-quality engineering feedback.

Join our team and help drive innovation in the football industry!

GR8_TECH builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.
 

Why this role exists:

This role exists to ensure the technical stability and data integrity of our core platform by localizing and resolving complex, non-standard incidents. You’ll help us maintain reliable platform operations by taking full ownership of deep technical triage, shielding engineering teams from unverified bugs, and mentoring junior support specialists.
 

What you’ll drive:

Deep Investigation & Core Operations

• Investigate complex failures: Autonomously diagnose non-standard platform requests, nested configuration issues, and microservice communication breakdowns.
• Determine root causes: Differentiate between platform software defects, database mismatches, and misconfigured complex settings across core systems.
• Assist junior tiers: Guide Junior L2 and adjacent support teams through advanced platform configuration issues and troubleshooting pathways.

Advanced Troubleshooting & Engineering Shielding

• Trace microservice flows: Filter structured logs in Kibana or OpenSearch by matching cross-system identifiers (Trace IDs, Request IDs, Session IDs).
• Inspect API and error stacks: Validate API endpoints and response payloads in Postman and interpret stack traces to locate software or database failures.
• Escalate validated defects: Produce structured, detailed bug reports for L3/QA containing logs, raw payloads, and business impact context.
• Shield L3 teams: Drive high independent resolution rates (L2 Resolution Rate) to prevent configuration issues from reaching core development.

SLA Management & Quality Control

• Prioritize domain tasks: Manage assigned incidents independently under strict B2B SLA constraints while prioritizing platform impact.
• Reduce reopen rates: Deliver fully validated technical solutions and configuration adjustments to prevent repeated ticket reopens.

Knowledge Sharing & Mentorship

• Build technical runbooks: Create and maintain step-by-step diagnostic workflows for L1 and Junior L2 support tiers.
• Mentor team members: Conduct knowledge-sharing sessions on platform features, inner architecture, and log-tracing techniques.
   

What makes you a GR8 fit:

Must-have

• Platform support experience: 3+ years in L2 technical support, systems analysis, or technical operations of product/B2B SaaS platforms..
• Log analysis & distributed tracing: Strong skills in Kibana or OpenSearch using custom filters, log aggregation, and ID tracing across microservices (Trace, Request, Session IDs).
• API testing & debugging: Practical experience testing platform API endpoints, request/response payloads, and authentication headers using Postman (or similar tools).
• Core web & auth architecture: Deep understanding of distributed sessions, OAuth/JWT authentication flows, and reading error stack traces.
• Advanced ticketing mastery: Proficiency in Jira/Jira Service Management, including JQL filters, custom queues, and operational dashboards under strict SLAs.
• Languages: Intermediate+ English (B1–B2) and fluent Ukrainian or Russian.

Nice-to-have

• Direct experience writing basic SQL queries to inspect platform database states.
• Strong familiarity with SDLC processes and hotfix lifecycle steps to speak the same language as QA and L3 engineers.
• Proven experience creating runbooks or training junior engineers in technical support environments.
   

Why you’ll love working here: 

Benefits Cafeteria — annual budget you allocate to:

Sports • Medical • Mental health • Home office • Languages.

Work-life & support

• Paid maternity/paternity leave + monthly childcare allowance.
• 20+ vacation days, unlimited sick leave, emergency time off.
• Remote-first + tech support + coworking compensation.
• Team events (online/offline/offsite).
• Learning culture with internal courses + growth programs.
   

Our culture & core values:

GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we’re resilient, ready, and always have a plan.

GR8_TECH builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.
 

Why this role exists:

This role exists to ensure the technical reliability of our Engagement-CRM platform for B2B operators. You’ll help us maintain high service quality by performing initial request reviews, diagnosing technical issues using logs and admin panels, and guiding clients on correct system configurations using ready-made runbooks.
 

What you’ll drive:

B2B Core Operations & Engagement-CRM Handling

• Process incoming tickets: Receive and review requests from operators' teams regarding incorrect behavior or issues in the Engagement-CRM system.
• Verify system data: Check user data, activity statuses, campaign parameters, and system details in the platform's internal admin panel.
• Advise support lines: Guide related support teams and operators on standard configuration settings within Engagement-CRM.

Initial Troubleshooting & Escalation

• Isolate incidents: Search logging systems (Kibana/OpenSearch) using ready patterns (such as user ID or activity ID) to find root causes.
• Inspect frontend & delivery: Use Browser DevTools (Network and Console tabs) to identify user-side errors and verify notification delivery statuses across internal and external panels.
• Prepare complete escalations: Collect essential technical details (identifiers, logs, screenshots, error codes) and transfer verified software defects to Middle-level engineers.

SLA & Quality Focus

• Meet B2B SLAs: Ensure full compliance with internal and external response and resolution time targets for all assigned tickets.
• Maintain ticket accuracy: Verify data and fill out all mandatory fields before moving tasks to the next support tier.
• Explain technical errors: Translate complex system errors into simple, understandable language when communicating answers to clients.

Knowledge Base Contribution

• Update runbooks: Keep simple, step-by-step diagnostic instructions and runbooks up to date for the L1 support team.
   

What makes you a GR8 fit:

Must-have

• B2B support experience: 2+ years in technical support, customer service (B2B), or operating product platforms using ticketing tools like Jira, Jira Service Management, or ServiceNow.
• Log searching basics: Practical skills in searching logs (Kibana/OpenSearch) using basic identifiers (user ID, activity ID).
• Web & API understanding: Basic knowledge of REST API principles (requests/responses, standard 4xx/5xx HTTP error codes).
• DevTools & channel knowledge: Experience using Browser DevTools (Network and Console tabs) and a basic understanding of notification delivery gateways (push, SMS, email).
• Support lifecycle awareness: Understanding of multi-tier support workflows, incident triage, and SLA deadlines.
• Attention to detail: Strong focus on identifying data mismatches in numbers, currencies, and system logs under tight deadlines.
• Languages: Intermediate English (B1–B2) for technical documentation and internal notes; fluent Ukrainian or Russian for daily communication.

Nice-to-have

• Practical experience working in a runbook-driven environment with clear checklists.
• Foundational awareness of how bugs are logged and tracked within the Software Development Lifecycle (SDLC).
• Experience writing simple, step-by-step technical guides or runbooks for junior support tiers.
   

Why you’ll love working here: 

Benefits Cafeteria — annual budget you allocate to:

Sports • Medical • Mental health • Home office • Languages.

Work-life & support

• Paid maternity/paternity leave + monthly childcare allowance.
• 20+ vacation days, unlimited sick leave, emergency time off.
• Remote-first + tech support + coworking compensation.
• Team events (online/offline/offsite).
• Learning culture with internal courses + growth programs.
   

Our culture & core values:

GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we’re resilient, ready, and always have a plan.

GR8_TECH builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.
 

Why this role exists:

As a Senior Full-Stack .NET Engineer, you will play a critical role in designing, developing, and maintaining enterprise-level applications across our backend stack based on .NET, Node.js, Go and related technologies. You will lead technical discussions, mentor junior team members, and collaborate with cross-functional teams to deliver scalable and robust software solutions that meet business requirements and industry standards. This role offers the opportunity to make a significant impact, shape product direction, and contribute to the growth and success of the team.
 

What you’ll drive:

Architecture & Execution

• Design and implement scalable, efficient, and secure enterprise-level software architectures across our .NET stack.
• Write, test, and debug complex code for high-load systems with strict latency and reliability requirements.
• Deliver clean code to production in a timely manner, balancing business speed with technical excellence.
• Identify and eliminate performance bottlenecks across CPU, memory, I/O, and database layers.

Engineering Quality & Observability

• Conduct thorough code reviews to enforce strict code quality, security, and industry best practices.
• Develop and enforce testing protocols to guarantee software reliability and flawless production performance.
• Implement and monitor production observability frameworks, including logging, metrics, monitoring, and distributed tracing.
• Create and maintain concise, meaningful technical documentation for system designs and architecture.

Collaboration & Leadership

• Provide guidance and mentorship to junior and mid-level engineers, actively fostering their technical growth.
• Partner with Delivery Managers to lead and manage software development projects, ensuring predictable, high-quality delivery.
• Collaborate closely with product management, design, and operations teams to align technical execution with business goals.
• Communicate effectively with stakeholders, translating complex technical concepts into clear project updates.
   

What makes you a GR8 fit:

• Minimum 5 years of experience in a similar senior engineering role with a track record of leadership, strong technical skills, and successful project delivery.
• Deep hands-on expertise in C# and .NET (Core / .NET 6+).
• Commercial experience or a strong willingness to learn and work with Golang and Node.js.
• Experience designing and evolving high-load backend systems with strict latency and reliability requirements.
• Experience working REST API and web services.
• Strong understanding of async/await, multithreading, thread safety, memory management, and performance optimization.
• Ability to identify and eliminate performance bottlenecks across CPU, memory, I/O, and database layers.
• Experience designing and operating microservice-based systems.
• Experience working with relational and non-relational databases.
• Understanding of transactions, isolation levels, locking, concurrency, indexing strategies, and performance tuning.
• Experience working with containerized environments including Docker and Kubernetes.
• Understanding of CI/CD pipelines and automated delivery.
• Understanding of scalability, load balancing, auto-scaling, and disaster recovery.
• Understanding of production observability including logging, metrics, monitoring, and tracing.
   

Why you’ll love working here: 

Benefits Cafeteria — annual budget you allocate to:

Sports • Medical • Mental health • Home office • Languages.

Work-life & support

• Paid maternity/paternity leave + monthly childcare allowance.
• 20+ vacation days, unlimited sick leave, emergency time off.
• Remote-first + tech support + coworking compensation.
• Team events (online/offline/offsite).
• Learning culture with internal courses + growth programs.
   

Our culture & core values:

GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we’re resilient, ready, and always have a plan.

Your future responsibilities:

• Develop and maintain scalable ETL/ELT processes for data collection, transformation, and loading
• Design and implement robust data pipelines for real-time and batch data processing
• Ensure data quality, consistency, and availability for analytical and operational systems
• Optimize query performance and database architecture
• Automate the deployment and monitoring of data infrastructure components
• Work closely with analytics, development, and business teams to implement data-driven solutions

Your experience and skills:

• 2+ years of relevant experience in data engineering
• We expect you to have solid commercial experience with Python, Groovy
• Deep knowledge of Apache NiFi and hands-on experience in building and administering complex data flows
• Proficient in PostgreSQL, understanding of architecture, experience in query optimization and data schema design
• Experience with Apache Kafka, building real-time data pipelines

Will be a plus:

• Experience with Apache Airflow, workflow organization, monitoring and automation
• Working with Apache Spark frameworks for distributed big data processing
• Experience with AWS Athena and S3, interactive query services
• Experience with Apache Iceberg, understanding of modern table formats for data lakes
• Experience with Kubernetes, containerisation and service orchestration

We offer what matters most to you:

• Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral reward program for attracting new colleagues to Raiffeisen Bank
• Social package: official employment, 28 days of paid leave, additional “maternity leave” for fathers, and financial assistance for parents upon the birth of children
• Comfortable working conditions: the possibility of a hybrid work format, offices equipped with shelters and generators, provision with modern equipment
• Wellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist, nutritionist or lawyer; discount program for sports and shopping; family days for children and adults; massage in the office
• Learning and development: access to over 130 online educational resources; corporate training programs, online library, mentoring program
• A great team: our colleagues are a community where curiosity, talent and innovation are welcomed. We support each other, learn together and grow. You can find like-minded people in over 15 professional communities, reading or sports clubs
• Career opportunities: we encourage advancement within the bank between functions
• Innovation and technology. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go (infra, security), Swift (IOS), Kotlin (Andorid)Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink, we develop expertise in AI and actively integrate it into processes
• Support program for defenders: we preserve jobs and pay the average salary to mobilized people. We have a support program for veterans, and the Bank’s veteran community is developing. We are working to raise awareness among managers and teams on the issues of veterans’ return to civilian life. Raiffeisen Bank is recognized as one of the best employers for veterans (Forbes)

Why Raiffeisen Bank?

• Our main value is people, and we support and recognize them, educate them and involve them in changes. Join Raif’s team because for us YOU matter!
• One of the largest lenders to the economy and agricultural business among private banks
• Recognized as the best employer by EY, Forbes, Randstad, Franklin Covey, and Delo.UA
• The largest humanitarian aid donor among banks (Ukrainian Red Cross, UNITED24, Superhumans, СМІЛИВІ)
• One of the largest IT product teams among the country’s banks. • One of the largest taxpayers in Ukraine; 6.6 billion UAH were paid in taxes in 2023.

Opportunities for Everyone:

• Raif is guided by principles that focus on people and their development, with 5,500 employees and more than 2.7 million customers at the center of attention
• We support the principles of diversity, equality and inclusiveness
• We are open to hiring veterans and people with disabilities and are ready to adapt the work environment to your special needs
• We cooperate with students and older people, creating conditions for growth at any career stage

You matter at Raif!

Project Description:

Reporting and Analytics BI team covers company-wide corporate reporting needs. Interacting with internal clients (Luxoft Executive, Engineering and Corporate functions management teams) we build Tableau reporting and data analysis covering different internal Luxoft processes and practices.
Our work is not just to produce dashboards and code, but, together with the business, dive into the essence of key processes and create an advantage for the company in the global market using data-driven decision making. The results energize us to set the bar higher and build best-in-class BI Project.
Our team is around 20 people and looking to expand. We use Tableau / Power BI as the main dashboarding tools and connect MS SQL database where we store most of the data

Responsibilities:

BI Reports Development
• Exploring the data from corporate systems and development the layer of reliable data sources together with the DWH team
• Design & development of outstanding dashboards and performing UAT with a customer
• Taking care of technical documentation that really helps customers to understand reports and allows the team to manage the content in efficient way
• Release preparation and presenting results to end-users
Project management
• Take part in regular syncs with customers on backlog prioritization, blockers, and fast-tracks resolving
• Take part in collecting and merging requirements from different customer groups
Development of data & analytics services
• Drive companywide projects like data catalog, self-service BI, glossary etc.
• Work on BI efficiency initiatives like access management and design excellence
• BI Governance - monitoring of background tasks (extracts, subscriptions, etc.), reports adoption & user's behavior

Mandatory Skills:

Analyst-engineer-dashboardologist-designer - all qualities are presented and one is pronounced
2+ year hands on experience with one of BI tools such as Tableau, Qlik, Power BI, etc.
Strong skills in SQL
Bachelor's Degree or higher education level
Strong data analysis skills
Good presentation and data visualization skills
Great attention to details, structured and analytical approach, critical and logical thinking

Nice-to-Have Skills Description:

Practical experience with other BI tools such as Qlik, Power BI, etc.

Welcome to Drawer.AI!
We invite you to join our mission to shake up the AEC (Architecture, Engineering, and Construction) industry by transforming estimation processes. Harnessing the power of AI, we are revolutionising construction with Generative Design and Reinforcement Learning.

About us:
Our US-based startup raised investments from leading industry ventures and is ready for the next Series A Round in 2025. And this is just the beginning.

What it’s like to work with Drawer.AI:
Everyone’s voice counts here. Our tech team is open, flexible, and all about getting the job done to make solutions work. We’re not just writing code. We are changing how construction happens with advanced AI.
Explore opportunities to join our team and be at the forefront of innovation.
It’s time to build better!

Role Overview:

We’re looking for a detail-oriented and tech-savvy Customer Support Specialist to join our team for the afternoon shift (starting after 3:00 PM Kyiv time). In this role, you’ll be the first point of contact for users, helping them troubleshoot issues and ensuring a smooth experience with our platform during off-peak hours.

Key Responsibilities:

• Provide first-line technical support via email, chat, or ticketing system (HubSpot) during evening hours.

• Troubleshoot basic technical issues and assist users with step-by-step guidance.

• Escalate complex or unresolved issues to the Engineering team when needed.

• Accurately document customer interactions and solutions in our internal systems.

• Contribute to the internal knowledge base and support documentation.

• Maintain high customer satisfaction through timely and professional communication.

Requirements:

• English proficiency: Upper Intermediate or higher, especially in written communication.

• Basic technical literacy: Understanding of common platforms (browsers, email clients, mobile apps, etc.).

• Strong communication and problem-solving skills.

• Ability to follow procedures and accurately document work.

• High attention to detail and a customer-first mindset.

• Willingness to learn new tools and workflows quickly.

• Availability to work evening hours (after 6:00 PM Kyiv time).

Nice to have:

• Previous experience in a customer support or helpdesk role.

• Familiarity with support tools such as Zendesk, Intercom, HubSpot, or Jira.

• Basic understanding of APIs, error logs, or technical diagnostics.

• Experience working in remote or distributed teams.
 

Join our stellar team at Drawer.AI, where excellence meets opportunity! Experience the exceptional; enjoy a competitive salary and career advancement and the outstanding work environment we take pride in. Elevate your professional journey with us – because we believe in creating success together. Build a better future with us!

Welcome to Drawer.AI!

- What we do: AI-driven workflows that let estimators pull quantities and costs from complex PDF drawing sets.  
- Stage: Seed-funded, revenue-generating, aiming for a Series A in 2026.  
- Why join now: Real customers are pushing our roadmap faster than our current front-end team can build.

We’re looking for a Customer Success Specialist to work closely with our customers, help them succeed with the product, and be their main point of contact.

Key Responsibilities:

• Communicate with customers via chat, calls, and async messages.

• Run onboarding sessions, demos, and customer meetings.

• Review screen and call recordings to understand customer needs.

• Help customers adopt the product and get real value from it.

• Share customer feedback with Product and Sales teams.
 

Requirements:

• 1+ year of experience in Customer Support, Customer Success, or a similar role.

• Confident customer communication (chat & calls).

• Excellent spoken and written English.

• Comfortable working in a customer-facing role.

• Availability to work until 12:00 AM Kyiv time.

Nice to have:

• Experience with US-based customers.

• SaaS or startup background.

Join our stellar team at Drawer.AI, where excellence meets opportunity! Experience the exceptional; enjoy a competitive salary and career advancement and the outstanding work environment we take pride in. Elevate your professional journey with us – because we believe in creating success together. Build a better future with us!

Welcome to Drawer.AI!

- What we do: AI-driven workflows that let estimators pull quantities and costs from complex PDF drawing sets.  
- Stage: Seed-funded, revenue-generating, aiming for a Series A in 2026.  
- Why join now: Real customers are pushing our roadmap faster than our current front-end team can build.

We are looking for an Senior AI Engineer who will work at the intersection of LLMs, classical algorithms, and applied machine learning, focusing on designing and improving intelligent systems that solve complex real-world problems.

Key Responsibilities:

• Research and solve complex algorithmic and AI challenges.
• Design and improve AI algorithms using LLMs, ML, and mathematical optimization.
• Build production-ready AI solutions combining traditional algorithms with modern LLM architectures.
• Develop intelligent pipelines that transform engineering workflows using AI.
• Collaborate with Product and Engineering teams to bring cutting-edge AI research into production.
   

Requirements:

• 5+ years of experience in AI, Machine Learning, or Algorithm Engineering.
• Strong background in mathematics, optimization, and algorithm design.
• Deep understanding of machine learning and deep learning.
• Experience with object detection, segmentation, or computer vision models.
• Strong knowledge of graph algorithms, computational geometry, or optimization techniques.
• Hands-on experience with PyTorch, TensorFlow, or similar frameworks.
• Experience developing custom AI algorithms and integrating LLMs into real-world products.
• Experience deploying AI systems to production.
• Experience with AWS (S3, Lambda, Step Functions, Bedrock).
• Experience building LLM applications using LangChain or similar frameworks.

Nice to have:

• Graph Neural Networks (GNNs).
• PDF/SVG parsing and document intelligence.
• Django or FastAPI.
• RAG, AI agents, and multi-agent systems.
• Research publications, Kaggle, hackathons, or AI competitions.

Master’s or PhD in Computer Science, AI, Mathematics, or related fields.

Why this role?

• Work on real AI, not AI wrappers.
• Solve challenging problems at the intersection of LLMs, algorithms, optimization, and computer vision.
• Influence the core AI technology powering the next generation of electrical engineering automation.
• Collaborate directly with founders and own technical decisions from research to production.

Join our stellar team at Drawer.AI, where excellence meets opportunity! Experience the exceptional; enjoy a competitive salary and career advancement and the outstanding work environment we take pride in. Elevate your professional journey with us – because we believe in creating success together. Build a better future with us!

Who we are 

We are a Ukrainian multiproduct company that creates database development and management tools, connectivity solutions, productivity tools, and data services for more than 500.000 clients from 120 countries. Among our clients, you can find such legends as Microsoft Corporation, Oracle America, IBM, Intel, and many more companies that deserve their place in the Fortune 100 and Fortune 500.

Since 1997, we have been streamlining data workflows for professionals and teams with our intuitive and efficient software products. We’re committed to enhancing our customers’ experience across the globe by minimizing data-related tasks and enabling them to focus on more inspiring goals. Whether it’s Fortune-100 companies or individuals, we provide a customer-centric approach, delivering high-quality solutions and exceptional support.

Driven by passion, we play a substantial role in shaping the future of data management.

The product that needs your engagement

The role is open as we grow the team building our new greenfield platform. We have invested in defining the architectural foundation upfront — including the layered structure, module boundaries, and core contracts — and are now moving into implementation. The first product built on this platform is an enterprise B2B offering at the intersection of AI and corporate data infrastructure. It enables organizations to securely connect modern AI agents and LLM-based assistants to their internal data sources — such as relational databases, data warehouses, and SaaS systems — while maintaining strict governance, access control, and auditability. A defining constraint is that data never leaves the customer’s perimeter: the product can be deployed fully on-premise within the customer’s infrastructure, which makes security, compliance, and admin experience first-class concerns alongside end-user value.

Your future team of professionals

You will join an ambitious and growing team that values collaboration, ownership, and thoughtful engineering. You will report directly to the Software Architect, and work alongside Frontend and QA Engineers on the team. Beyond your immediate team, you will interact closely with the Head of Engineering, and collaborate cross-functionally with a Product Manager, as well as with the Lead Engineering Manager of the team responsible for the engine and connectors that the platform builds on.

Your future challenges & opportunities
We are looking for someone strong in zero-to-one engineering who is comfortable working spec-first and ready to take ownership of key parts of the platform as it evolves from architecture into a working product.

Impact you will make 

• Build and maintain back-end modules and APIs using C# and the .NET ecosystem.
• Implement functionality within clearly defined architectural boundaries while contributing to their evolution where needed.
• Design clean and reusable contracts between modules and components.
• Develop secure, reliable, and testable server-side components following SOLID principles and established design patterns.
• Identify and resolve performance, scalability, and reliability issues.
• Work closely with frontend developers to design and integrate RESTful or GraphQL APIs.
• Write automated tests and ensure production-ready quality of delivered functionality.
• Participate in code reviews, technical discussions, and system design decisions.

Skills we are looking for 

• 5+ years of commercial experience with C# and the .NET ecosystem, including ASP.NET Core and Entity Framework Core.
• Strong understanding of OOP, SOLID principles, dependency inversion / IoC, design patterns, and client-server architecture.
• Experience designing clear interfaces, contracts, and boundaries between application components.
• Experience designing and building REST APIs.
• Strong experience with relational databases such as SQL Server or PostgreSQL and ORM tools such as Entity Framework Core.
• Understanding of authentication and secure application development, including OAuth 2.0 and JWT.
• Experience with automated testing using frameworks such as xUnit or NUnit and mocking tools such as Moq.
• Experience with Git-based development workflows, including pull requests and code reviews.
• Practical knowledge of Docker / Docker Compose and basic CI/CD practices.
• Experience profiling .NET applications, identifying bottlenecks, and improving application performance.
• Practical experience using AI-assisted development tools such as GitHub Copilot or ChatGPT, with an understanding of their limitations and appropriate use.

Benefits you get

• Maintain your work-life balance

Manage your own working hours with our flexible schedule

19 days of annual vacation granted on a pro-rata basis

No overtimes required

• Hybrid type of cooperation

Whether you prefer to work remotely in the comfort of your home office or from one of our 4 offices, you can still take part in increasing the world`s awareness about quality Ukrainian products from any part of the world

• Stay healthy

Medical insurance from one of the top insurance companies in Ukraine with a wide range of included services, as well as special programs for relatives; and special options for those who live abroad.

15 working days of sick leave per year — because your health is a priority.

• Grow with us

In-house English courses — increase your proficiency through our online courses and speaking clubs with a native speaker

Online learning activities — workshops, lectures, and webinars to enhance your leadership, management, and self-awareness skills

Experience exchange — we are proud of our team of professionals who gladly share their deep expertise in all kinds of fields with the rest of the team

Promotions, rotations, and transitions — when you believe your skills could benefit a different role or team.

• Stand with Ukraine!

We have an active pro-Ukrainian position, and that means we help our army, our servicemen, and their families not only through constant donations and volunteering, but also through our military leave policy, special health insurance options, and financial help

We are a perfect match if you share our values

We are professionals in our field.

We know how to turn up our professionalism to the maximum, because we are experts who enjoy solving complex tasks.

We know how to focus on the product, think big, and at the same time delve deep into the details.

We create a calm and friendly atmosphere within the company.

We value the freedom of open and transparent communications.

Radical honesty is embedded in the foundation of our culture.

We are open to new things and constantly develop and practice regular knowledge sharing, which helps us evolve continuously.

Most importantly, the company creates an environment where we can fulfill our potential upon a solid foundation.

Our Hiring Process

• Recruitment Interview
• Test Task
• Technical Interview
• Offer Call

We strive to ensure transparency and openness in the hiring process, and we understand the importance of providing timely feedback. If your resume meets the job requirements, we will contact you to clarify details and schedule an interview within 2 weeks after your application is submitted.

The timeframe for feedback between interview stages may take up to 2 weeks.

We are looking for SMM Assistant in our team!

Requirements:

• 0.5–1 year of experience in SMM 
• Previous experience in product IT, igaming, gambling, or crypto niches.
• English: B2 or higher required.
• Understanding of algorithms for Instagram, TikTok, Facebook, LinkedIn, Telegram, and YouTube.
• Ability to prepare content plans and coordinate visual production.
• Reliability and ability to meet strict deadlines.

Your tasks will be:

• Registration and design of social pages;
• Traffic promotion setup + daily quality monitoring for all projects;
• SMM Automator setup + daily quality monitoring for all projects;
•  Populate the Team and Blog sections of the website and prepare publications about the team from conferences and corporate events;

• Systematically work on the personal brands of the entire project team.

   

  Working conditions:

•  Work schedule from 10:00 to 19:00;
•  Remote work;
• Learning English at the expense of the company;
•  Compensation for coworking place;
•  Ability to switch between projects and try yourself in different roles.

Overview:
We are looking for a Middle Backend Engineer to contribute to the development of core backend services within a modern microservice infrastructure that powers mobile and embedded clients. This is a hands-on role, ideal for an engineer who enjoys building scalable and reliable backend solutions, developing secure APIs, and working with distributed systems. You will collaborate closely with architects, frontend engineers, and product teams to deliver robust backend features and contribute to technical decisions across the project.

Responsibilities:

• Develop and maintain backend services using Java in a Docker/Kubernetes-based environment;
• Implement and improve backend solutions following established architectural patterns and best practices;
• Develop and optimize event-driven systems using Kafka;
• Build and maintain secure, scalable RESTful APIs for internal and external consumers;
• Work with PostgreSQL, including designing data models and writing optimized queries;
• Collaborate with frontend and product teams to deliver features from development to production;
• Contribute to system reliability and observability through logging, tracing, and monitoring;
• Integrate backend services with data pipelines and ML-powered services as part of data-driven and AI initiatives;
• Participate in code reviews and contribute to improving code quality and technical practices within the team.

Requirements

• 3+ years of professional experience in backend development within microservice and cloud-native environments;
• Strong production experience with Java (e.g., Spring Boot or similar frameworks);
• Python experience is a plus, especially for data pipelines, ML integration, or scripting tasks;
• Deep understanding of:
  • Kafka and event-driven architectures;
  • PostgreSQL, including advanced schema design and query optimization;
  • Secure API design and implementation (OAuth2, HTTPS, mTLS).
• Hands-on experience with Docker, Kubernetes, and CI/CD pipelines in production;
• Proven ability to lead cross-functional technical initiatives and make architectural decisions;
• Demonstrated experience mentoring or guiding less experienced engineers;
• Exposure to video streaming backends or media platforms is a plus;
• Strong interest or background in ML- or data-driven applications;
• Bonus: Experience with observa