Jobs at Djinni

Over 20 years of market experience, Intellias brings together technologists, creators and innovators in Europe, North and Latin America, and the Middle East. Join our international team and take the mission to solve the advanced tech challenges of tomorrow!

What project we have for you

Join our team and immerse yourself in the dynamic world of innovative global companies, including Fortune 500 leaders across diverse industries such as Mobility, Retail, Financial Services & Insurance (FS&I), Travel & Hospitality, Telecom & Media, and more. As a pivotal member of our cross-functional Support Team, you will play a crucial role in driving operational excellence and elevating the customer experience for users of cutting-edge technology solutions developed for—and in collaboration with—Intellias’s esteemed clients. This is your chance to make a significant impact in a role that promises not just challenges but also rewarding experiences in a vibrant, supportive environment.

What you will do

Responsibilities:

• Respond to support incidents and service requests via defined communication channels in line with SLAs
• Investigate and resolve incidents, including real-time issues, through structured troubleshooting and log analysis
• Perform advanced technical troubleshooting, including root cause analysis and validation of resolution approaches
• Manage user access requests, including provisioning, deprovisioning, permission changes, and service account/API token setup across multiple SaaS platforms
• Support identity and authentication processes, including troubleshooting SSO, MFA, and OAuth/SAML integration issues
• Administer collaboration tools (e.g., Slack, Zoom, email platforms), including configuration, user management, and issue resolution
• Execute employee lifecycle processes, including onboarding and offboarding (account setup, access revocation, hardware coordination)
• Provide endpoint and hardware support, including macOS troubleshooting, device provisioning, and repair coordination
• Diagnose and resolve incidents, escalating complex issues with proper documentation when needed
• Maintain and update documentation, including runbooks, knowledge base articles, and operational procedures
• Identify opportunities for automation and implement improvements to optimize support processes
• Act as Incident Manager during Major Incidents when required
• Monitor incident trends, gather and report support metrics, and track resolution progress
• Collaborate with external vendors where required to support issue resolution
• Continuously identify and propose improvements to support processes and operational efficiency
• Act as a reliable and customer-focused point of contact, clearly communicating progress, actions, and resolutions

What you need for this

• 3+years in a technical support or IT support role
• Excellent communication skills in English (C1 or higher – written and spoken).
• Basic knowledge of server hardware, software, and operating systems. 
• Practical understanding of ITIL processes (Incident, Problem, Change, Service Request, MIM).
• Proven experience in troubleshooting and problem resolution. Ability to analyse complex technical issues 
• Experience with help desk software like Atlassian (Jira, Confluence), Zendesk, Freshdesk, ServiceNow etc. 
• Hands-on experience with Okta or similar IdP (SSO configuration, user lifecycle management, MFA troubleshooting)
• Proficiency in managing Slack, Zoom, and Google Workspace at an admin level
• Experience with macOS and MDM solutions (e.g., JAMF), device provisioning & lifecycle
• Familiarity with ticketing systems (Jira Service Management preferred)
• Familiarity with GitHub/GitLab, Jira/Confluence (access and configuration)
• Basic knowledge of Networking (DNS, connectivity)
• Hands-on administration of SaaS platforms (Google Workspace, Slack, Zoom, Notion, etc.)
• Exposure to enterprise SaaS tools (Databricks, Artifactory, Contentful, etc.)
• Strong troubleshooting skills across SaaS, access, and endpoint environments
• Ability to work independently and manage multiple tasks. 
• Ability to automate operational tasks and troubleshooting steps
• Good analytical and problem-solving skills.
• Good time management and prioritisation skills. 
• Strong communication and customer service skills.
• Eagerness to help and provide service to users. 
• Stress-resilient, capable of handling customer queries calmly. 
• An enthusiastic attitude towards learning new technologies and methodologies 
• Able to adapt to dynamic environments, keep up with the Client’s requirements 

Good to Have: 

• Automation/scripting, security & compliance exposure
• Experience with access governance tools (Opal, Lumos, or similar)
• Familiarity with developer tooling admin (GitHub/GitLab org management, Artifactory, CI/CD basics)
• Knowledge of SCIM provisioning, SAML/OAuth debugging
• Experience in a SaaS-heavy tech company environment (30+ tools in stack)
• AWS IAM familiarity (console access, role-based permissions)
• Practical experience with ITIL processes, ability to explain lifecycle of each issue type
• Knowledge of dynamic alerting and anomaly detection in monitoring tools.
• Experience in 24/7 support environments / shift work

What it’s like to work at Intellias

At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.

Requirements:

• Minimum of 2 years of experience with TypeScript and JavaScript
• Strong proficiency in React, Next.js
• Experience with Zustand / Redux or similar state managers
• Styling with MUI (Material UI), CSS Modules
• Familiarity with Git version control
   

Responsibilities:

• Develop and maintain modern React/Next.js applications, corporate websites, and landing pages
• Implement UI components using MUI and consistent design systems
• Manage application state using Zustand or modular state management solutions
• Write clean, reusable, and well-typed code using TypeScript
• Optimize performance, ensure accessibility, and follow best frontend practices

We Offer:

    •    Comfortable office located in the city center

    •    Competitive salary based on experience

    •    Paid sick leave

    •    24 days of paid holiday
 

To Apply: Send us your CV!

We are looking for a VIP Team Lead who will take full ownership of the VIP direction and play a key role in building a high-performing VIP function for high-value players.

This is not just an operational role — it’s an opportunity to shape the VIP strategy, influence key business metrics, and build a scalable system for long-term growth.

What You’ll Be Responsible For

• Own and drive the VIP strategy, focusing on acquisition, retention, and revenue growth of high-value players
• Build, lead, and scale a high-performing VIP team
• Analyze player behavior and identify high-impact growth opportunities
• Develop and implement advanced segmentation models (pre-VIP / VIP / HVP)
• Design and optimize personalized VIP offers, loyalty mechanics, and engagement campaigns
• Proactively identify churn risks and drive reactivation strategies
• Work closely with Marketing, Product, CRM, and Analytics to enhance VIP experience and monetization
• Continuously improve processes, tools, and communication flows to maximize efficiency and scalability

What We’re Looking For

• 3+ years of experience in iGaming, with a strong focus on VIP / high-value segment
• Proven track record of driving retention and revenue growth through VIP strategies
• Deep understanding of player lifecycle, loyalty mechanics, and engagement models
• Hands-on experience with CRM platforms (Customer.io is a plus)
• Experience working with Tier-1 markets
• Strong analytical mindset and ability to make data-driven decisions
• Experience leading teams and building processes from scratch is a strong advantage
• Multichannel communication experience (calls, WhatsApp, Telegram, email)
• English level: Intermediate+ or higher

What You’ll Get

• A key role with real impact on business growth and VIP revenue
• Opportunity to build and scale the VIP function with a high level of ownership
• Competitive compensation aligned with your expertise and impact
• Fast-paced environment with quick decision-making and no bureaucracy
• Direct collaboration with product and business stakeholders
• A strong team and a culture focused on results and growth

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.
 

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements.
 

Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.

Important requirement (please read carefully) We are only considering candidates who have previous lead generation experience for IT outsourcing, software development, or tech services companies. General lead generation experience is not sufficient for this role.
 

Responsibilities

• Build and maintain lead lists (Founders, CTOs, Operations leaders)
• Run outbound lead generation
• Personalize outreach messages for US-based prospects
• Book qualified calls for the Business Development / US team
• Track outreach and results in CRM
• Continuously improve messaging based on response quality
   

Requirements

• Proven lead generation experience for IT services / software development companies
• Experience using tools such as LinkedIn Sales Navigator, Apollo, Snov, Lemlist, Instantly, or similar
• Strong written English
• Result-oriented mindset
   

KPIs

• Qualified conversations started
• Calls booked
• Call show-up rate
• Lead quality (not just volume)
   

What We Offer:

• Working hours aligned with US time zones, typically 16:00—00:00 Kyiv time.
• 1:1 English lessons to support clear and confident communication.
• Paid vacation and sick days.
• Fully remote work.
• Opportunities for professional growth within the team.
• Structured, personalized onboarding to help you ramp up effectively.
   

Hiring stages: Recruiter screening → Technical interview → Final culture fit interview.
 

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements.

Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.

Responsibilities

• Secure new business and grow revenue. This role is not account management and not day-to-day; client communication. Our US team handles calls and ongoing communication;
• Proactively source outbound opportunities (partnerships, referrals, warm outreach);
• Qualify opportunities and drive them to signed agreements;
• Coordinate internally with the US team during deal handoff;
• Contribute directly to revenue growth;

Requirements

• Proven experience in business development/lead generation for IT services / software development companies /SaaS;
• Clear track record of originating or closing deals with budgets $20,000+;
• Understanding of how custom software projects are priced and sold;
• Strong written English (spoken English is a plus, but not critical);
• Ability to work independently and focus on results;

This role does not involve

• Daily client communication;
• Account management;
• Project management;
• Delivery or technical execution;

KPIs

• New qualified opportunities created;
• Pipeline value generated;
• Deals secured / revenue influenced;

What We Offer

• Working hours aligned with US time zones, typically 16:00—00:00 Kyiv time;
• 1:1 English lessons to support clear and confident communication;
• Paid vacation and sick days;
• Fully remote work;
• Opportunities for professional growth within the team;
• Structured, personalized onboarding to help you ramp up effectively.
   

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency

Gypsy Collective is looking for a VIP Account Manager to manage and grow relationships with high-value players. We are looking for a proactive and client-oriented professional who can deliver a personalized experience, build long-term loyalty, and effectively drive player retention.

📅 Your daily adventures include:

• Manage an assigned portfolio of VIP players;
• Build and maintain strong, long-term relationships with high-value clients;
• Provide personalized communication based on player preferences;
• Ensure a high level of player satisfaction and engagement;
• Work with active and dormant VIP players: communication, reactivation, and retention (via LiveChat, email, Telegram, WhatsApp, and phone calls);
• Provide personalized support for high-value clients, including assistance, bonus offers, and consultations;
• Offer personalized bonuses and reload promotions within the approved VIP matrix;
• Analyze player activity: deposits, bets, win/loss, frequency, and average bet size;
• Handle big wins and big losses with a professional and client-oriented approach;
• Collaborate with support, loyalty, anti-fraud, and payments teams to promptly resolve VIP requests;
• Identify signs of risky or problematic player behavior;
• Escalate relevant cases when necessary;

• Follow Responsible Gaming and compliance guidelines.

   

🧭 What makes you a great match:

• 1+ years of experience as a VIP Manager / VIP Support / Customer Retention Specialist (iGaming, betting, crypto);
• Proven experience in one-on-one communication with VIP clients (chat / messengers);
• Strong objection-handling and retention skills;
• Understanding of bonus mechanics and ability to use them effectively: knowing which bonuses to offer and in what situations to retain clients and increase their activity;
• Proficiency with Telegram, WhatsApp, LiveChat, CRM systems;
• Basic understanding of key metrics: Deposit, GGR, LTV, Retention, Hold;
• Strong written and verbal communication skills;
• English level: B2+ (required);
• Fluent in Ukrainian;

• Schedule: 2/2 – 12-hour shifts (day / night).

   

Benefits

• 💸 Flexible payment options: choose the method that works best for you.
• 🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care.
• 📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us.
• 🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more.
• 🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage.
• 💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow.
  
  If this role sounds like a good fit for you, we’d love to hear from you — apply and tell us a bit about yourself.

We’re looking for a reliable, Finance and Admin Operations Specialist — Detail-oriented and Analytical thinking team member to support our daily financial operations.

Ideal for candidates with finance, admin, or accounting experience who want to grow their skills and contribute to impactful work.

Job Responsibilities:

• Maintain financial trackers, prepare monthly reports, and manage bank payments.
• Reconcile invoices against bank transfers, hourly reports, and internal records.
• Actively develop and implement AI automation to streamline manual workflows.
• Manage vacation balances, employee agreement records, and payment-related queries.
• Provide proactive customer updates via email and maintain daily team communication.
• Utilize advanced Google Sheets skills and various accounting/financial systems.
• Leverage experience in international team environments and proficiency in Notion.
• Apply AI expertise or active coursework to optimize financial and admin processes.

Requirements:

• Basic understanding of finance or accounting
• Strong Excel/Google Sheets skills
• Attention to detail, Analytical thinking and strong organizational skills
• Proactive, responsible, and ready to learn
• English level B2, Ukrainian native

We offer:

• A vacation package to support work-life balance
• A wellness package to promote health and wellbeing
• Access to learning courses and professional development resources
• Opportunities for growth and advancement within the team

About the Role

We are looking for a Full-Stack Developer to join a short-term project building a modern platform for creators.

The platform combines content publishing, community building, and monetization into a single ecosystem, and you will contribute across both backend and frontend layers.

Tech Stack

Backend:

• Node.js (Sails.js)
• REST APIs
• PostgreSQL

Frontend:

• Vue.js 2
• React.js (Draft.js)
• HTML + EJS (SSR)
• SCSS

What You’ll Do

• Develop and maintain backend services and APIs
• Work with SSR (EJS templates)
• Build and improve frontend features using Vue.js and React
• Integrate and optimize REST APIs
• Collaborate closely with product and design teams
• Ensure performance, stability, and code quality

Requirements

• Strong hands-on experience with Node.js
• Experience with PostgreSQL
• Commercial experience with Vue.js and/or React
• Understanding of SSR approaches
• Experience working with REST APIs
• Solid full-stack development experience

Nice to Have

• Experience with Draft.js
• Experience working on content / creator platforms
• Experience with performance optimization

We are looking for a Middle Analyst to join an analytics project for a US-based logistics company. 

Project: A SaaS-based shipping solution enables businesses to connect with carriers and optimize their freight operations.

Allocation:  Long-term / Full Time

Location: Remote
Client location: USA 

Hiring Process:
HR interview
Technical interview / practical skills assessment
Final interview with the client

Tech Stack:

• Power BI
• Data analysis / reporting
• Dashboard building
• Working with operational and business metrics
• SQL will be a plus

Responsibilities:

• Analyze timesheet and project data to generate actionable insights
• Prepare and deliver weekly and monthly reports
• Build and maintain dashboards to track support metrics and performance trends
• Monitor key metrics, identify significant changes, and proactively highlight insights
• Support recurring reporting processes in line with established schedules
• Collaborate closely with clients and internal business teams to ensure data accuracy and relevance

Requirements

• 3–5+ years of experience 
• Strong analytical mindset with the ability to interpret data and draw meaningful insights
• Ability to analyze datasets, identify trends, and detect anomalies
• Experience in building and maintaining recurring reports and dashboards
• Comfortable working with both ad-hoc analysis and ongoing operational reporting
• Proficiency in Power BI for data visualization and reporting

• English level: Upper-intermediate/Advanced

   

  Nice to Have

• Knowledge of SQL

We are seeking a Head of Payments to lead and optimize our payment operations across multiple brands. The role involves managing teams, driving KPI performance, improving payment flows, and ensuring compliance and risk control. The ideal candidate brings strong analytical skills, experience with PSPs and partners, and the ability to work cross-functionally to deliver scalable and efficient payment solutions.

How you will make an impact
 

• Manage and scale teams of Payments specialists (B2C, B2B), including building teams from scratch and driving their development
• Oversee payment operations across 10+ independent brands simultaneously
• Define, track, and optimize key KPIs (deposit decline reasons, withdrawal SLAs) using a data-driven approach
• Analyze performance and run A/B tests to improve payment flows and routing strategies
• Design, implement, and adapt payment flows and SLAs based on customer segmentation (e.g., VIP vs casual players)
• Evaluate risks related to new launches, payment methods, and product changes, ensuring compliance and best practices
• Manage high-value (big winner) cases and influence balance outcomes strategically
• Collaborate cross-functionally with Product, Affiliate, Tech, and Operations teams to resolve payment-related issues
• Own and manage relationships with third-party providers (banks, PSPs, fraud and verification partners), including negotiations

What will help you succeed in this role
 

• 3+ years of experience in a similar senior role within iGaming (Gambling)
• Strong knowledge of gambling compliance (AML, CDD, EDD, KYC)
• Deep understanding of payment systems, providers, and the overall payments ecosystem
• Experience managing high-volume transaction environments (millions €/month)
• Experience with crypto payments

Why you’ll love it here
 

• Flexible working hours and a remote setup, plan your work around your life
• Unlimited vacation days and paid sick leave
• Competitive compensation aligned with your expertise
• Employee referral bonus and gifts for special occasions
• 50% coverage of learning expenses for your professional growth
• Supportive and respectful team environment
• Team-building activities that actually bring people together
• Wellness benefits (sports, gym, yoga, etc.)
• Co-working space reimbursement if you prefer not to work from home

We are looking for a passionate Full-Stack Software Engineer with extensive experience in PHP and JavaScript who loves engineering and the product creation process. You will be responsible for developing new functionality, integrating different systems, optimizing, and modernizing the existing codebase.

The ideal candidate has experience in:

- PHP 8.X, multiple frameworks and libs;

- JavaScript from vanilla JS to React and ES14;

- HTML, CSS, SCSS, post-processing, scaffolding systems;

- relational databases, DB schema, and queries optimization;

- Linux, docker, CI/DI, bash;

- software engineering principles, architecture patterns, application scalability, low latency system availability;

- experience with cloud platforms such as AWS or Azure;

- problem-solving skills;

- communication and collaboration skills.

You will be responsible for:

- develop, architect, and maintain SaaS using PHP and its frameworks;

- implement frontend using JavaScript (from vanilla JS to modern libs and frameworks), HTML, SCSS;

- create and maintain RESTful APIs (SaaS and Proxy-APIs);

- design and optimize database interactions (PostgreSQL, AWS DynamoDB);

- write clean, testable, efficient, and maintainable code;

- test and debug your code to ensure the reliability and performance of the applications;

- collaborate closely with founders and service folks to deeply understand our customers/users.

Seniority:

- university degree (non-courses/academies; only technical university education);

- minimum 7+ years of actual experience (non «freelance», no gaps, ONLY respect years after a university degree);

- your years in IT don’t guarantee your seniority;

- the slope of your learning is MORE important than your total years in IT, but don’t kid yourself;

- this job vacancy is not for newcomers/juniors/entry/majority-mid level, one framework developer, and ONLY for product development folks.

The position is ONLY for Ukraine citizens. We don’t consider outsourcing, out-staffing, freelancing, or man-in-middle schemes; we only hire in Core Team as Core Team Member.

Join us for a fabulous adventure!

About Us

Studio Raz is an Israeli-based e-commerce agency specializing in building, maintaining, and scaling Magento-based online stores for a diverse portfolio of clients across retail, food & beverage, pet supplies, publishing, and more.

About the Role

We're looking for a hands-on QA Engineer to join our team and take ownership of quality assurance across multiple Magento e-commerce projects. You'll be responsible for testing new features, validating migrations and upgrades, investigating production bugs, and ensuring seamless third-party integrations — all while working closely with our development and DevOps teams.

Key Responsibilities

• QA & Functional Testing — Design and execute test cases for Magento storefronts, including checkout flows, CMS pages, product catalogs, and order management
• Bug Investigation & Triage — Reproduce, investigate, and document bugs across payment gateways (CreditGuard), ERP integrations (Priority, Comax, Boss), and front-end tracking systems
• Migration & Upgrade Testing — Validate Magento version upgrades (e.g., 2.4.x patches), data migrations (categories, products, URL redirects, CMS pages), and go-live readiness
• Analytics & Tracking QA — Verify Google Analytics 4 (GA4), Google Tag Manager (GTM), Facebook Pixel, and Conversions API (CAPI) implementations to ensure accurate event tracking and data consistency
• Third-Party Integration Testing — Test marketing system integrations, ERP order synchronization, shipping module upgrades, and CDN caching solutions (Cloudflare)
• Deployment Validation — Validate deployment pipelines (Deployer), staging environments, and configuration management workflows
• GDPR & Compliance Testing — Test cookie consent implementations, GDPR popups, and assess their impact on traffic and analytics
• Documentation — Create user guides, test case documentation, and setup procedures
• Service Desk Support — Handle and resolve customer-reported issues via the service desk

Requirements

• 2+ years of QA experience in e-commerce or web application environments
• Strong knowledge of Magento 2 / Adobe Commerce — understanding of its architecture, admin panel, catalog, checkout, and CMS
• Experience with bug tracking tools — Jira proficiency is a must
• Familiarity with analytics platforms — Google Analytics 4, Google Tag Manager, Facebook Pixel / CAPI
• Understanding of web technologies — PHP, HTML, CSS, JavaScript basics
• Experience testing third-party integrations — payment gateways, ERP systems, shipping providers, CDN solutions
• Knowledge of deployment workflows — CI/CD pipelines, staging/production environments
• Strong debugging skills — ability to isolate issues across frontend, backend, and third-party services
• Attention to detail and the ability to manage QA across multiple projects simultaneously
• Good communication skills in English

Nice to Have

• Experience with Cloudflare (caching, CDN, Workers)
• Familiarity with GDPR/privacy compliance requirements for e-commerce
• Experience with ERP systems (Priority, Comax)
• Knowledge of SEO-related QA (URL redirects, structured data)

• Automation testing experience (Selenium, Cypress, or similar)

   

What We Offer

• Work on a diverse portfolio of live e-commerce stores serving real customers
• A collaborative, agile team environment
• Opportunity to grow your expertise across the full Magento ecosystem

Interested? Apply now and help us deliver flawless e-commerce experiences! 📩

Brights continues to expand, and we are looking for a Technical Project Manager with strong leadership skills, solid project management expertise, and a confident technical background 🚀
Our ideal candidate is a delivery-oriented leader who takes full ownership of projects, is trusted by clients and teams, and is able to drive people and processes toward predictable, high-quality outcomes.

We offer a variety of projects across different domains and complexity levels, providing space to influence delivery processes and grow together with a strong engineering team.

Key Responsibilities:
• Own end-to-end delivery of software development projects, ensuring predictable outcomes in scope, timeline, budget, and quality;
• Lead project planning and execution: define scope, milestones, dependencies, timelines, and success metrics;
• Act as the primary delivery owner and escalation point for both clients and engineering teams;
• Deeply understand business and technical requirements, challenge assumptions, and translate them into clear, actionable technical tasks and priorities;
• Collaborate closely with engineers and architects on technical decisions, trade-offs, and delivery approaches;
• Establish and continuously improve delivery and engineering processes aligned with Agile principles;
• Proactively identify, assess, and manage delivery, technical, and resource risks, driving mitigation actions;
• Lead and coordinate cross-functional teams (up to 10–15 FTE), remove blockers, and maintain high team engagement;
• Monitor project health using delivery and technical metrics, taking corrective actions when needed;
• Build strong, long-term relationships with clients through transparent communication and reliable delivery.

Requirements:
• 3+ years of experience managing software development projects with full delivery responsibility;
• Strong technical background with a solid understanding of software architecture, development lifecycle, and modern web technologies;
• Proven experience leading teams and making decisions in ambiguous or high-pressure situations;
• Deep understanding of Agile principles with hands-on experience applying Scrum, Kanban, or hybrid approaches;
• Ability to structure complex client needs into clear technical and functional solutions;
• Experience in risk management, conflict resolution, and stakeholder alignment;
• Experience in effort estimation, budgeting, and preparation of commercial proposals;
• High level of ownership, accountability, and organizational skills;
• Strong communication and negotiation skills;
• Confident written and spoken English (B2 level or above).

Would be a plus:
• Previous hands-on experience as a software engineer or QA specialist;
• Experience working with distributed or cross-location teams;
• Understanding of software quality assurance processes and delivery governance;
• Familiarity with modern delivery metrics, performance indicators, and continuous improvement practices.

We offer:
• Transparent financial motivation;
• Remote workplace or a comfortable office in the center of Kyiv;
• 18 working days of paid leave annually;
• Unlimited sick days;
• Salary review twice a year;
• Compensation for our English-speaking club — 100%;
• Compensation for coworking spaces — 100%;
• Compensation for gym memberships and professional courses — 50% (after the trial period);
• Compensation for any English courses — 50% (after the trial period);
• Compensation for sessions with a psychologist — 50% (after the trial period);
• Medical insurance (after the trial period).

Interview Stages:
CV Review ➡️ Interview with COO ➡️ Job Offer

If you have the skills, passion, and determination we’re looking for, apply now to become part of our exciting journey ⭐️

We are a Ukrainian outsourcing company Join.To.IT, founded in 2012, and delivering software solutions across diverse business domains.
We focus on building long-term partnerships with our clients and delivering solutions that create real business impact. Our team consists of experienced professionals who take ownership of their work, value clear communication, and are committed to high standards in everything they do.
At Join.To.IT, we create an environment where engineers can grow, influence technical decisions, and contribute to meaningful projects alongside a strong and supportive team. 

Responsibilities
Drive IT services sales from initial contact to deal closure
Manage lead generation efforts and develop new client acquisition channels (Upwork and LinkedIn)
Conduct negotiations with clients, including C-level stakeholders
Participate in project estimation together with technical teams
Build and maintain long-term client relationships
Identify growth opportunities within existing accounts (upselling)
Prepare commercial proposals and oversee contract execution
Collaborate with delivery teams to align scope, resources, and budgets
Analyze market trends and competitors to support sales strategy
Represent the company at events, conferences, and networking activities

Requirements 
Proven experience in IT services sales and full sales cycle management
Experience working with SDRs and/or marketing teams
Strong negotiation and objection-handling skills
Understanding of the estimation process and basic technical knowledge
Experience in Account Management and long-term client relationship building
Customer Success mindset with the ability to resolve conflicts effectively
Experience preparing commercial proposals and managing budgets
Ability to collaborate effectively with technical teams
Understanding of Fixed Price delivery models
Strong analytical, strategic thinking, and presentation skills
Upper-Intermediate+ level of English

Nice to Have
Understanding of SDLC (Software Development Life Cycle)
Familiarity with Lean and Scrum methodologies

We Offer
Office-based work format (Kyiv, near Vasylkivska metro station with shelter, Starlink and uninterrupted power supply)
Free gym access near the office
Paid vacation and sick leave
Medical Insurance
Compensation for professional courses and development
Supportive and loyal management

N-iX is a global software development service company that helps businesses across the globe create next-generation software products. Founded in 2002, we unite 2,400+ tech-savvy professionals across 40+ countries, working on impactful projects for industry leaders and Fortune 500 companies. Our expertise spans cloud, data, AI/ML, embedded software, IoT, and more, driving digital transformation across finance, manufacturing, telecom, healthcare, and other industries. Join N-iX and become part of a team where your ideas make a real impact.
 

Our client is a leading, fully regulated US-based digital asset trading platform. They provide secure, low-latency access to cryptocurrency markets, acting as a bridge between traditional finance and the Web3 ecosystem.
 

The Senior Mobile Engineer will play a pivotal role in transitioning the core mobile platform from native environments to a unified Flutter/Dart codebase. You will maintain the stability of the existing production iOS app while architecting and developing robust, scalable cross-platform features, ensuring a seamless migration process.
 

Key Responsibilities:

• Maintain, enhance, and support our production native iOS application written in Swift.
• Collaborate on the design and development of a new Flutter/Dart codebase, ensuring performance and scalability.
• Own end-to-end delivery of mobile features, including development, testing, release, and ongoing support
• Build clean, modular, and reusable code to support scalable mobile architecture
• Collaborate with Product, Design, and Backend teams to define requirements and deliver high-quality features
• Optimize app performance, responsiveness, and reliability across a range of iOS devices
• Integrate RESTful APIs and ensure efficient data handling and state management
• Participate in code reviews and contribute to maintaining high standards of code quality and maintainability
• Identify and resolve performance bottlenecks, bugs, and technical issues
• Partner with QA and DevOps to support CI/CD pipelines, automated testing, and release processes
• Mentor junior engineers and contribute to a culture of continuous improvement
   

Required Qualifications:

• Bachelor's degree in Computer Science or a related field;
• 5+ years in mobile development experience: 3+ years of native iOS (Swift) and 2+ years of Flutter/Dart (or strong cross-platform experience with proven learning track).
• Strong expertise in iOS development: Swift, UIKit/SwiftUI, architecture patterns (MVC, MVVM, VIPER, Clean), and modern concurrency (Combine, async/await)
• Hands-on Flutter experience: Dart, state management (Provider, Riverpod, Bloc, or GetX), and native–Flutter integration (platform channels/pigeon).
• Proven experience in app migration or hybrid architectures (native + Flutter), ensuring production stability during transition.
• Solid experience with REST APIs, async data handling, and state management across mobile layers.
• Experience with performance optimization and debugging tools (Xcode Instruments, Flutter DevTools, Firebase).
• Strong testing practices: XCTest/XCUITest, flutter_test/integration_test, CI-integrated automation.
• Familiarity with mobile security best practices (secure storage, biometrics, certificate pinning, auth flows).
• Experience with Git and CI/CD pipelines (Fastlane, Bitrise, GitHub Actions, Codemagic), App Store processes (TestFlight, App Store Connect).
• Experience working in FinTech, banking, trading, or other highly regulated environments, with a strong collaboration and mentorship mindset across cross-functional teams (Product, Design, Backend, QA, Android); 
• Upper-Intermediate level of English or higher.
   

Preferred Qualifications:

• Exposure to Android (Kotlin) and full cross-platform transitions; mobile analytics/push notifications (APNs, FCM); and crypto / Web3 mobile integrations - wallet flows, WalletConnect, MetaMask SDK, transaction signing, on-chain data display.