Jobs at Djinni

Light Apps Studio is seeking for Junior ASO specialist to boost the team’s performance 🚀

With Light Apps, you could be responsible for a portfolio of over 500 mobile products that already show positive economics, so you’ll never get bored.
 

Location: Warsaw. Office / Hybrid

Format: Full-time

Seniority: Middle+, Senior

What you'll do

• Analyzing trends
• Analyzing apps performance in AppStore
• Increasing organic traffic of our apps
• Optimizing and updating both text and visual metadata of mobile stores
• Preparing reports on taken optimization actions
   

What we're looking for

• Knowledge of organic traffic
• Analytical thinking skills
• Creativity in creating and modifying texts in English based on keywords
• Willingness to expand your industry knowledge (reading blogs, panels, webinars, etc.)
• Knowledge of Google Sheets
• Self-reliance, communicativeness, timeliness
   

Nice to have

• Knowledge of English (B1+)
   

What we offer

• A fast-growing environment with minimal bureaucracy
• Support for professional development
• 15 paid vacation days
• 15 paid sick days
• 5 paid days off
• Benefit bar

We are looking for an experienced Embedded Engineer to join a long-term project focused on the development of a high-end Software Defined Radio (SDR) product that has already entered commercial production and is being sold in hundreds of units. The candidate must have a strong RF orientation, preferably with hands-on experience in Software Defined Radio (SDR).

The product is a complex embedded system combining RF, FPGA, NXP processors, and high-performance networking components. You will work on core system software responsible for real-time data processing, control planes, and high-speed data paths.

This is a long-term project with no location restrictions — candidates from Ukraine and other regions are welcome.

Responsibilities

• Design and develop embedded software for an SDR platform based on NXP processors
• Implement user-space and kernel-space software components
• Build and maintain high-speed data paths inside the SDR and between external devices (PC, cloud)
• Develop and operate control planes (internal SDR logic and external integrations)
• Work on real-time software with strict performance and latency requirements
• Implement data processing pipelines using UDP/TCP/DPDK
• Ensure secure data handling (VPNs, encryption, ciphering activation)
• Collaborate within a system that includes FPGA-based processing (FPGA coding not required)
• Debug complex real-time and high-performance systems
• Participate in system-level design and optimization

Requirements

• Strong experience with embedded Linux and NXP processors
• Solid understanding of real-time software development and highly efficient C/C++ code
• Deep knowledge of networking protocols and data transport
• Hands-on experience with DPDK, UDP/TCP, and high-throughput networking
• Experience working with complex embedded systems and real-time processing
• Strong debugging skills in real-time and low-level environments
• Proficiency in C / C++, with working knowledge of Python
• Understanding of software lifecycle management, including:
  • Secure software images
  • Field-deployed software upgrades
  • Monitoring and maintenance
• Good level of English for technical communication

Nice to Have

• Knowledge of RF systems and RF signals
• Understanding of time synchronization technologies (GNSS, IEEE 1588, clock synchronization)
• Experience with security-related networking features

We are seeking a highly technical Machine Learning Engineer to work onsite with a client team in Kyiv, supporting multiple customers and delivering production-grade ML solutions.

This role has a strong emphasis on ML Ops, model deployment, and computer vision, with additional exposure to Palantir Foundry (pipelines and UI). The successful candidate will be comfortable working independently in environments with uncertain or evolving requirements, while collaborating closely with both onsite and remote teams.

Key Responsibilities:
 

• Design, develop, train, fine-tune, and deploy machine learning models into production environments.
• Build and maintain ML Ops pipelines, including model versioning, deployment, monitoring, and retraining.
• Develop and support computer vision solutions for real-world business use cases.
• Work with structured and unstructured data to deliver scalable ML solutions from PoC → MVP → Production.
• Use Docker to containerize ML workloads and ensure portability and reproducibility.
• Contribute to and maintain Palantir Foundry pipelines and UI components (prior experience strongly preferred; training can be provided).
• Collaborate with cross-functional teams (engineering, product, client stakeholders) both onsite and remotely.
• Clearly communicate technical approaches, trade-offs, and results to non-technical stakeholders.
• Proactively drive progress and decision-making, even when requirements are ambiguous.
• Analyze data to find patterns and create machine learning solutions for challenging business issues
• Understand the AI/ML program journey to formulate relevant high impact business questions that can be answered through data analysis.
   

Required Skills & Experience:
 

• 3+ years of hands-on experience in Machine Learning, including model training, fine-tuning, and deployment, production ML systems
• Strong experience with Docker for ML workloads.
• Proficient with ML Ops concepts (CI/CD for ML, model lifecycle management, monitoring).
• Hands-on experience with PyTorch, TensorFlow, Keras, advanced Python skills (NumPy, Pandas, Scikit-learn, etc.).
• Experience working with cloud platforms (AWS, Azure, or similar).
• Familiarity with SQL for data analysis.
• Ability to work independently and take ownership of delivery.
• Fluency in English (spoken and written).
• Strong interpersonal skills with the ability to translate client requests into technical solutions and explain complex ML topics succinctly to technical and non-technical audiences

Strongly Preferred / Nice to Have:
 

• Prior experience with Palantir Foundry:Data pipelines, Foundry applications / UI
• Experience with computer vision use cases.
• Experience working in agile delivery environments.

ATN corporation, the US industry Leader in the Intelligent Sports and Profesional Optics with Headquarters in Miami, FL is currently looking for an ambitious Junior C++ Developer (Embedded / Linux) to join our international team.

Required Technical Skills:
— Good knowledge of C++ (C++11 and newer standards)
— Understanding of core OOP principles
— Basic knowledge of STL containers and algorithms
— Comfortable working in a Linux environment (terminal, basic system tools)
— Experience using Git
— Basic understanding of build systems (CMake or Make)
— Basic understanding of multithreading concepts (mutexes, race conditions, atomics)
— Understanding of memory management concepts (stack vs heap, RAII, smart pointers)
— Basic understanding of embedded systems and digital electronics fundamentals
— Experience using AI tools (e.g., code assistants) as part of the development workflow
— English level: Intermediate (B1) or higher

Nice to Have:
— Experience with embedded Linux systems
— Experience debugging with gdb
— Familiarity with Valgrind or sanitizers
— Experience writing unit tests
— Understanding of performance considerations in resource-constrained systems

Soft Skills:
— Strong analytical and problem-solving skills
— Motivation to learn and grow in embedded development
— Responsibility and good self-organization
— Ability to work in a team and communicate clearly

We offer:

— Work in well-organized team of professionals
— Interesting and challenging tasks, opportunities for self-realization and career growth
-Paid vacation / sick leave
— Health Insurance
— Comfortable working conditions, office in the city center in Odesa|
— Flexible working hours
— Team buildings, snacks and fruits in the office
— Relocation bonus to Odesa or Sofia, Bulgaria

If you are a good fit for this position, please send your CV in English along with your salary requirements.

The position is open with a large product iGaming company that has created 100 cutting edge products, operating in 20 different markets, employing 1,300 people.

We're looking for an experienced Team Lead Developer with strong technical expertise in Node.js & React and a solid background in leadership, to join our growing fintech development team in  Lisbon, Portugal. You will lead a cross-functional team working on a payment integration platform, contributing directly to architecture, delivery, and team growth.

👉 Who are we looking for?

We're looking for an experienced Team Lead Developer with strong technical expertise in Node.js & React and a solid background in leadership, to join our growing fintech development team in Limassol, Cyprus. You will lead a cross-functional team working on a payment integration platform, contributing directly to architecture, delivery, and team growth.
 

👉 Requirements:

✔️ At least 8+ years of professional experience in the IT field.

✔️ 3+ years of experience in leadership positions.

✔️ 3+ years of commercial experience with Node.js & React.

✔️ 5+ years of commercial experience in web development.

✔️ Knowledge of JavaScript and the ECMAScript 6 standards.

✔️ Commercial experience in implementing REST and WebSockets.

✔️ Experience with Git version control system.

✔️ Experience with commercial databases, MySQL.

✔️ Experience with RabbitMQ.

✔️ Experience with Redis.

✔️Advanced level of English.

✔️ Excellent technical, diagnostic, and troubleshooting skills.

✔️ Strong leadership and organizational abilities
 

👉 Responsibilities:

✔️ Being transparent with the team about challenges, failures, and successes.

✔️ Hiring and training technical personnel.

✔️ Determining project requirements and developing work schedules for the team.

✔️ Delegating tasks and achieving daily, weekly, and monthly goals.

✔️ Liaising with team members and management to ensure projects are completed to standard.

✔️ Motivating staff and creating a space where they can ask questions and voice their concerns.

✔️ Delegating work and assignments to team members.

✔️ Collaborating with their team to identify and fix technical problems.

✔️ Lead the development of our in-house fintech platform with a focus on performance, scalability, and security.

✔️ Build and manage complex payment API integrations with banks, PSPs, and third-party services.

✔️ Contribute to full-stack development, ensuring consistency and stability across the product.

✔️ Actively participate in developing new features from concept to production.

✔️ Collaborate with product managers, designers, and stakeholders in agile workflows to ensure technical feasibility and business alignment.

✔️ Support the evolution of the architecture towards modern patterns (microservices, messaging systems, and scalable infrastructure).
 

👉 The company offers:

🧑🏻‍💻 Learning and development opportunities and interesting, challenging tasks.

✈️ Relocation package (tickets, staying in a hotel for 2 weeks).

📚 Opportunity to develop language skills and partial compensation for the cost of language classes.

🎁 Birthday celebration present.

🏝 Time for proper rest and 24 working days of Annual Vacation.

The product company is looking for a Graphic Designer in Warsaw.

About the company: 

A successful market-leading live-streaming platform with 450+ million registered users, operating in an industry projected to reach $240 billion in the next few years.

This B2C platform, built on high-quality global video technology, enables millions of talented people around the world to create live content, engage with their audiences, and monetize their talents.

Founded in 2018, the company is powered by 350+ employees globally and operates in a culture of growth, learning, and success.

What they offer:

• Stock options grant,
• Medical insurance for you and 75% off for your relatives,
• Budget for lunch, Parking, Multisport card,

• Cheerful team spirit and fun office atmosphere.

   

Responsibilities:

• Create on-brand illustrations, in-app gifts, miniatures, icons, banners, and other visual assets.
• Manage the full asset creation process, from concept to final delivery, ensuring high quality.
• Work closely with the Head of Design, product managers, and design peers to gather requirements and bring them to life.
• Ensure quick turnaround during early-stage ideation.

• Improve visual design to keep the interface clean, consistent, and engaging across platforms.

   

Requirements: 

• Knowledge of Adobe Creative Suite, 
• Experience with Figma and Blender (or Cinema 4D), 
• Spoken English. 

• Experience working in B2C product design teams is a plus.

   

  Look forward to your application :)

  
   

Data Science UA is a service company with strong data science and AI expertise. Our journey began in 2016 with uniting top AI talents and organizing the first Data Science tech conference in Kyiv. Over the past 9 years, we have diligently fostered one of the largest Data Science & AI communities in Europe.

About the role: 
We're seeking a skilled C/C++ Embedded Engineer to take ownership of critical software components in client’s camera-based security devices. This role involves maintaining existing products through comprehensive debugging and bug fixing, as well as developing innovative new features.

Responsibilities:
- Design, develop, and maintain high-quality embedded software in C/C++ for camera-based security devices.
- Debug and resolve complex software, hardware, and network connectivity issues across the entire software stack.
- Develop new features and improve existing codebases for the product line.
- Optimize software performance for resource-constrained embedded environments.
- Conduct code reviews and provide technical mentorship to team members.
- Participate in architecture discussions and technical decision-making processes.
- Collaborate with QA teams to develop comprehensive testing strategies.
- Document software designs, APIs, libraries, and troubleshooting procedures.

Requirements:
- At least 5+ years of commercial experience in embedded development, with expertise in C/C++ (C++17 standard) and deep knowledge of RTOS and microcontroller architectures (ARM, RISC-V).
- Proficiency in the full SDLC, including professional engineering practices like Git, CMake, code reviews, and continuous integration.
- Solid understanding of network programming and experience with multithreading on multicore microcontrollers.
- Expertise in communication interfaces (I2C, SPI, UART, and Wi-Fi) and experience writing device drivers and libraries.
- Ability to work independently and take ownership of complex projects.
- Excellent communication skills for technical discussions and documentation, with a collaborative mindset for cross-functional team environments.
- At least an Intermediate level in both written and spoken English (B1).

Nice to have:
- Understanding of security protocols and encryption methods
- Experience with Python for scripting and automation
- Experience using AI-powered tools to enhance productivity and code quality

The company offers:
- The environment of equal opportunities, transparent and value-based corporate culture, and an individual approach to each team member
- Competitive compensation and perks. Annual performance review
- Gig-contract
- 21 paid vacation days per year, paid public holidays according to Ukrainian legislation
- Development opportunities like corporate courses, knowledge hubs, and free English classes, as well as educational leaves
- Medical insurance is provided from day one. Sick leaves and medical leaves are available
- Remote working mode is available within Ukraine only
- Free meals, fruits, and snacks when working in the office.

Data Science UA is a service company with strong data science and AI expertise. Our journey began in 2016 with uniting top AI talents and organizing the first Data Science tech conference in Kyiv. Over the past 9 years, we have diligently fostered one of the largest Data Science & AI communities in Europe.

About the client and role:
We are looking for an experienced Electronic Engineer to join a team and help develop and support innovative products and systems. In this role, you will work with a variety of teams that are involved in engineering, product development, implementation, and contract manufacturing. The ideal candidate is a specialist in low/medium power electronics (power supplies, converters, etc.) and analog circuit design.

Responsibilities:
- Development of battery powered devices, power models and highly efficient power supply systems
- Development of high-precision measurement systems
- Review and analyze digital and analog schematics, layouts, timings, signal integrity and consumption, carry out measurements and analyze results
- Research solutions to complex technical problems under specific constraints, recommend viable and cost-effective approaches
- Validate and troubleshoot devices through development and prepare related reports
- Work closely with other engineering groups (i.e. RF / Mechanical / Firmware engineering)
- Write required documentation

Requirements:
- BS degree or higher in Electronics or related field
- Proven experience in the field of electronic device development
- Deep knowledge of analog circuitry, experience in developing high-efficiency low-power power supplies
- Deep knowledge of the principles of building high-precision voltage measurement systems
- Deep understanding of electrical engineering standards and specifications
- Experience working with power harvesting, low power electronics, and battery powered electronics
- Design and troubleshooting skills for power electronics
- Good written and spoken English

Nice to have:
- Experience in developing microcontrollers based embedded systems, C (C++) programming
- Experience in developing projects using CAD Altium Designer

The company offers:
- The environment of equal opportunities, transparent and value-based corporate culture and an individual approach to each team member
- Competitive compensation and perks. Annual performance review
- Gig-contract
- 21 paid vacation days per year, paid public holidays according to the Ukrainian legislation
- Development opportunities like corporate courses, knowledge hubs, and free English classes, as well as educational leaves
- Medical insurance is provided from day one. Sick leaves and medical leaves are available
- Remote working mode is available within Ukraine only
- Free meals, fruits, and snacks when working in the office.

About us:
 

BetterMe — a global wellness ecosystem empowering millions to become better — physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.

Your impact:

• Drive product growth by optimizing key metrics across acquisition and activation flows;
• Conduct competitive research, analyze user feedback, and leverage funnel analytics to uncover insights;
• Identify growth opportunities and develop data-driven hypotheses for optimization experiments;
• Collaborate closely with marketing, design, analytics, and engineering teams to achieve impactful business results.
   

About you:

• 3+ years of experience in a growth-focused role (e.g., Growth Product Manager, Product Manager);
• Proficient in growth metrics, A/B testing, and data analytics;
• Strong understanding of design principles and copywriting strategies;
• Exceptional verbal and written communication skills;
• Proven experience working with cross-functional team;.
• Upper-intermediate or higher proficiency in English.
   

Will be a plus:

• Experience working in B2C or subscription-based product;
• Hands-on experience conducting user interviews;
• Advanced knowledge of digital advertising principles.
   

What you get at BetterMe: 

A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.
Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.
Growth opportunities. 90% of our leads have grown within the company. There’s space for initiative, new responsibilities, and real career upgrades.
Flexible work format. Choose what works best for you — office, remote, or hybrid.
Wellness in practice. Offline: workouts with professional trainers in our corporate gym, massage, corporate lunches, sports, and team activities — everything you need to recharge and reset together. Online: regular online workouts, partner discounts, and free access to our products.
Health insurance & corporate doctor.
Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture. 
Support for sports events. We cover entry fees and encourage the team to compete and participate together.  
Modern equipment.We provide new hardware and everything you need for productive work.
Legal & finance support. Experienced lawyers and financial specialists are always there to help — from documents to personal consultations.

Find more about us on social media platforms: Instagram, LinkedIn.

About the Project

The 303 Team is seeking a Level 1 SOC Analyst to join our growing Security Operations Center.

The L1 SOC Analyst is an operational role focused on qualifying real-time security alerts and assisting with incident investigations across client infrastructures. As the front line of our defense, you will be responsible for monitoring system health and data feeds, gathering key forensic data, and resolving cases within your scope. You will work closely with Level 2 and Level 3 Security Engineers, escalating complex cases as necessary for Incident Response.

Beyond core monitoring, you will have the opportunity to contribute to penetration testing, automation, using AI/Machine Learning workflows.

Requirements:

• Strong understanding of network and systems security, security testing, and software security.
• Hands-on experience with Windows and *nix (Linux/Unix) platforms.
• Familiarity with scripting languages such as Python, Bash, Ruby, Perl, or PowerShell.
• Strong analytical and observational skills with the ability to "think outside the box" while following established SOC procedures.
• Excellent communication skills; a team player capable of functioning independently when required.
• Team player, able to function independently and as part of a team
• Ability to prioritize tasks in a fast-paced environment and a relentless drive to learn.
• Endless will to learn something new

Languages:

• Upper-intermediate (B2+) verbal and written English communication skills.

Nice to have:

• Prior experience or knowledge in Penetration Testing.
• Relevant industry certifications.
• Experience with Machine Learning/AI applications in security.
• Experience with Security Orchestration, Automation, and Response (SOAR).

Duties and Responsibilities:

• Follow Standard Operating Procedures (SOPs) for the intake of real-time security events and alarms.
• Monitor customer SIEM platforms to identify and triage potential security incidents.
• Gather and process forensic data related to alarm conditions.
• Respond to security incidents and events in a timely manner.
• Resolve and close cases based on defined security criteria.
• Create and deliver comprehensive security reports.

We offer:

• A low-hierarchy environment with an open-door policy and direct client cooperation.
• Long-term employer-employee partnership with a competitive salary and benefits package.
• Support with Information Security certifications from globally recognized organizations.
• Rapidly growing company with paths for career progression and personal development.
• Endless opportunities to work with cutting-edge tech and learn something new.

We are Galaktica, a Ukrainian product IT company that creates and promotes its own online projects in the most affluent markets worldwide: the USA, Canada, Australia, the UK, and the EU. Our company, as well as our main product, has been around for over 5 years. Galaktica’s products are successful, which allows us to ensure growth and development opportunities for our employees.

We are actively growing and scaling, which is why we are looking for a Customer Support Representative with at least 6 months of experience to join our team of professionals!

Your working hours will be mixed shifts, from 14:00 to 22:30 Eastern European Time (EET) and from 22:00 to 6:30 Eastern European Time (EET)

Your responsibilities will include:

• Resolving user incidents: analyzing incoming tickets, live chats, and phone calls, conducting investigations, communicating with users, and fully satisfying their requests. This will take up 60% of your work time;
• Collaborating closely with the moderation team, partners, and customers. This will take up 20% of your time;
• Updating knowledge bases and continuously improving user communication processes. This will take up 10% of your time;
• Preparing reports on user requests. This will take up 10% of your time.

Your main tasks will be:

• Resolving customer requests;
• Finding answers to their questions (we will assist you with this!);
• Ensuring high-quality communication between related departments.

We expect you to have:

• At least 6 months of experience in customer support in English;
• Basic knowledge of working with helpdesk systems (experience with Zendesk chat and ticketing system, as well as phone support);
• Upper-intermediate or higher English proficiency, with fluent speaking skills;
• Strong communication skills in English, both via email and phone.

It would be an advantage if you have:

• Experience with payments, verification, or KYC;
• Knowledge of manuals, rules, and standards for customer communication;
• A deep understanding of customer-friendliness and the ability to apply it effectively;
• Strong interpersonal and psychological skills to handle even the most difficult customers.

What We’re Happy to Offer You

Work format: choose the option that suits you best — remote, hybrid, or in one of our offices located in Kyiv, Lviv, Odesa, or Cyprus (Larnaca). All Ukrainian offices are equipped with generators and Starlink, and are available for the team 24/7. The standard working hours are 10:00 to 18:30.

Equipment: we provide everything necessary for comfortable and productive work — laptop/PC, additional monitors, or specialized gadgets, depending on your tasks and experiments.

Security and insurance: we care not only about employee satisfaction but also about your well-being in difficult times. Each team member receives medical insurance (within Ukraine) or a financial compensation for sports activities covered by the company.

Rest and balance: enjoy 3 weeks of paid vacation per year, unlimited day-offs, and flexible sick leaves without unnecessary bureaucracy. We trust our team and support a healthy work-life balance.

Colleagues and atmosphere: the people around you define your quality of life and growth. Through our thorough interview process, we select the best of the best. You’ll work alongside true professionals in their fields.

Continuous development: we cover the costs of trainings, seminars, online courses, and conferences. We have our own LMS platform, library, and book club for those who love to learn. In addition, we have three certified coaches who provide internal trainings and personal coaching sessions — helping you understand yourself better, develop leadership skills, and achieve professional goals.

English language: we compensate 50% of the cost of individual English lessons and have an internal Speaking Club so you can improve your language skills and overcome any barriers.

Sports activities: join corporate volleyball, running, or yoga trainings held weekly and fully covered by the company. We’ve already run more than one marathon — our coaches are true professionals!

Team spirit: we regularly organize team-building events, from retreats to cozy in-office gatherings. It’s a great way to connect and recharge with your teammates. You can feel the vibe of our events here — YouTube Galaktica.

🚀 Our Mission

To build a product-based IT ecosystem of diverse directions where every employee has the opportunity to create internal startups, grow, and bring their ideas to life.
Join us!

💙 Social Responsibility

As a socially responsible business, our company continuously implements projects and initiatives aimed at supporting the Defense Forces, veterans, and children affected by the war.

We operate two charitable foundations, specializing in the rehabilitation of military personnel and assistance to children of soldiers and those affected by combat. The company fully funds their administrative operations and allocates resources to their core missions.

We regularly purchase FPV drones, reconnaissance systems, and supply vehicles to our defenders. Last year, we expanded our support of the Armed Forces by investing in military tech startups developing strike drones and reconnaissance systems — one of the top strategic priorities for our armed forces.

Please note: if our team is interested in your candidacy, we’ll contact you in the most convenient way to discuss the vacancy details!

✨ Welcome to WinMedia – Driving Innovation in iGaming Products! ✨

At WinMedia, we build cutting-edge solutions that shape the future of the iGaming industry 🎯. By combining strategic thinking 💡, creativity 🎨, and data-driven insights 📊, we create products that engage players, grow revenues, and set new industry standards 🚀.

With a passionate team and bold vision, we transform ideas into world-class products. 💪
 

📌 About the Role
We are looking for an experienced Product manager / Product Owner to join our team. 🚀
The ideal candidate is a strategic thinker and strong leader who can design and execute product roadmaps, drive B2C growth, and build innovative solutions for Tier-1 markets.
 

🛠️ Responsibilities

Develop, own, and execute the company’s product strategy across the portfolio.

Create and maintain strategic product roadmaps aligned with business goals.

Prioritize new product development and continuous improvement of existing solutions.

Build and optimize the end-to-end product process – from ideation to launch and support.

Conduct deep market, competitor, and user analysis to define product opportunities.

Define and track KPIs to measure product success and adjust strategies accordingly.

Drive engagement, retention, and revenue growth through product innovation (B2C focus).

Collaborate closely with cross-functional teams and ensure flawless execution.
 

✅ Requirements

2+ years in iGaming on a product role.

2+ years of B2C product management experience.

1+ year in a leadership product position within iGaming.

Proven track record of building and scaling successful products (preferably online casino platforms with in-house development).

Experience with Tier-1 GEOs and B2C markets.

Strong analytical skills with ability to generate and test hypotheses.

Excellent communication and leadership skills.

Advanced English.
 

🧰 Tools & Skills

Jira, Miro, ClickUp, GSuite (Mail, Sheets, Docs, Meet, etc.)

draw.io, Figma

Solid understanding of product KPIs, data analysis, and optimization techniques.
 

🎯 Ideal Candidate

Has led product teams on platforms with in-house development.

Successfully launched and scaled at least 2 online casino projects in Tier-1 markets.

Combines leadership with a deep understanding of iGaming market needs.
 

🎁 What We Offer

💰 Competitive salary and strong financial incentives

🎨 Freedom to make decisions and implement your ideas

🚀 Fast career and professional growth opportunities

🎓 Direct mentorship and learning from the CEO

🌍 Flexible work setup and supportive environment

About the Project

We are developing an international online platform in the iGaming and entertainment industry, currently actively scaling in the Turkish market.

The project is in a rapid growth phase — the number of users and chats is increasing, and the support team is expanding.

We are looking for a Customer Support Team Lead who will manage the chat support team, build efficient processes, and ensure a high level of service for the Turkish GEO.

Your Responsibilities

Team Management

• Lead a team of Customer Support Operators (chat support).
• Create schedules, monitor attendance, and distribute workload.
• Onboard, train, and provide regular coaching to operators.
• Maintain team motivation and a healthy working atmosphere.

Quality & KPI

• Monitor and improve KPIs (CSAT, response time, FCR, quality).
• Review chats and provide structured feedback to operators.
• Work with mistakes and help develop operators’ soft skills.
• Collaborate with the QA team and participate in improving quality standards.

Operations & Escalations

• Handle escalations related to payments, verification, bonuses, and technical issues.
• Communicate with Payments, Product, Tech, and other teams.
• Optimize scripts, macros, and internal support processes.
• Participate in hiring operators for the Turkish market.

What We Expect From You

• Turkish — fluent (spoken and written) — mandatory.
• Ukrainian or English — confident level for internal communication.
• 2+ years of experience as a Team Lead / Supervisor in support, call center, or chat support.
• Understanding of support KPIs and metrics.
• Experience in iGaming / betting / online entertainment is a strong plus.
• Strong people management skills: coaching, feedback, conflict resolution.
• Willingness to work evening and night shifts aligned with Turkish time.
• Experience managing a remote team is a plus.

Support Team Lead / Supervisor experience — highly relevant.

iGaming / betting support experience — a strong advantage.

What We Offer

• Fully remote position — work from anywhere.
• Schedule: 5/2, shifts aligned with the Turkish time zone.
• Evening and night shifts.
• Paid onboarding and support during the adaptation period.
• Direct collaboration with Product, Payments, and QA teams.
• Opportunity to build and scale a team for a key market.
• Long-term cooperation and growth opportunities within the project.

At Krasty Soft, we don’t just write code—we build the future through rules engines, entity schemas, and advanced AI agent orchestration. We are looking for an architecturally-minded developer who lives in symbiosis with AI tools. If you aren’t highly AI-native already, we won't be a fit.

The Mission:
You will build AI harnesses and swarm management systems, handling massive data streams by integrating dozens of 3rd-party tools for enrichment and scraping.

Core Responsibilities:
* Design and rapidly implement application architectures capable of processing data from multiple external sources.
* Experience with automation and AI tooling such as Apollo (sales intelligence), Phantombuster (web automation), and Exa (AI search API) will be a strong plus.
* Build automated email campaigns and complex flows.
* Develop sleek, responsive UIs using React (JS/TS) + Node.js skills.
* Upper - intermediate level of English.

What We’re Looking For:
* Power user of Code Assistants and AI agents. You will be tested on swarms/minions.
* Deep understanding of Data Lakes and scalable system design.
* Ability to turn architectural concepts into working code quickly and cleanly.
* Exceptional speed in mastering new frameworks and technologies.

Perks & Benefits:
* 100% Remote, flexible hours, zero bureaucracy, and no micromanagement.
* Corporate English lessons.
* Compensation for AI tools.
* Paid vacation, weekends, and a supportive, high-performing team.
* Engaging corporate parties, exciting online events, and loads of cool gifts and cool company swag!

Data Science UA is a service company with strong data science and AI expertise. Our journey began in 2016 with uniting top AI talents and organizing the first Data Science tech conference in Kyiv. Over the past 9 years, we have diligently fostered one of the largest Data Science & AI communities in Europe.

About the role:
We are looking for a Python Software Engineer to join our team and help us build an on-premise software pipeline for real-time computer vision. The system ingests camera streams (primarily RTSP), stores frames in a shared data layer, runs CV/AI engines for preprocessing and inference, applies inference logic to produce decisions, and sends results to Database/Portal/Alerting/Control integrations.

Responsibilities:
- Build and maintain the Camera Module to reliably ingest RTSP streams, decode frames, and handle reconnect/keep-alive/packet loss.
- Implement the Shared Data layer for raw and processed frame exchange across processes with backpressure and safe lifecycle management.
- Integrate and operate CV/AI Engines in Python (preprocess, inference, postprocess) with configurable model loading and runtime selection.
- Develop the Inference Logic layer that orchestrates cropping, batching, filtering, classification, and decision output formatting.
- Implement connectors for Database & Portal (event persistence, evidence references) and for Alerting & Control (events/hooks for downstream automation).
- Ensure production readiness on Linux with observability (logs/metrics), health checks, and robust error handling.

Requirements:
Must-have:
- Strong Python, OOP, clean architecture, typing preferred.
- Solid experience with multiprocessing/concurrency (process lifecycle, IPC patterns, queues/shared memory).
- Comfortable working in Linux (systemd/service mindset, networking basics, profiling/debugging).
- Familiarity with CV/AI tooling, and some related Python libraries such as numpy, opencv (cv2), and torch or tensorflow.
- Ability to work with streaming data and reliability constraints (timeouts, retries, resource cleanup).
Should-have:
- Experience with RTSP/RTP streaming and common issues (UDP vs TCP interleaved, jitter, packet loss, camera timeouts).
- Performance optimization (profiling, memory management, zero-copy patterns).
- Exposure to inference acceleration stacks (TensorRT/OpenVINO) or GPU deployment.
- Experience designing event schemas and integration with DB/message queues.

We offer:
- Free English classes with a native speaker and external courses compensation;
- PE support by professional accountants;
- Medical insurance;
- Team-building events, conferences, meetups, and other activities;
- There are many other benefits you’ll find out at the interview.