Jobs at Djinni

Who we are

OWOX is a B2B SaaS platform delivering the last mile of self-service analytics.

Data analysts and business stakeholders spend 1.2 billion hours every year on reporting, yet stakeholders still complain they can’t get data they trust. Analysts are stuck in service-desk mode, endlessly adjusting reports instead of driving insights.

OWOX changes this. Our patented technology reduces the cost per reporting request by 20x and increases reporting velocity by 50x, enabling stakeholders to get instant, trusted answers on top of spreadsheet-ready data.

In 2025, OWOX served 3+ million reporting requests for 2,100+ users. Today, we work with 50+ paying customers, driving 105% YoY Net Dollar Retention.

Why this role exists

We are looking for a Head of Customer Success to own customer growth, retention, and value realization at OWOX.

This is a revenue-critical leadership role, reporting directly to the CRO. Your mission is to ensure that customers:

• consistently realize business value from OWOX;
• expand their usage and contracts over time;
• see OWOX as a strategic analytics partner, not just a tool.

You will lead a team of Customer Success Managers and Data Analysts, helping customers both develop their analytics capabilities with OWOX and solve analytical problems under turnkey delivery models.

Your mission

Your success will be measured by three outcomes:

1. Net Dollar Retention (NDR) in USD > 100%.
2. Regular, value-driven engagement with Economic Buyers on key accounts.
3. Growth of Monthly Active Data Marts as OWOX’s North Star product metric across the customers.

What you will do

• Own Net Dollar Retention (NDR > 100%) by driving customer retention, expansion, and renewals.
• Build and maintain direct, regular relationships with Economic Buyers, aligning OWOX with their business goals and success metrics.
• Drive product adoption and growth of Monthly Active Data Marts (North Star metric) through activation of new use cases and features.
• Embed OWOX into customers’ decision-making by translating analytics capabilities into clear business value and measurable outcomes.
• Lead and scale the Customer Success team (CS Managers + Data Analysts), setting engagement models, playbooks, and success standards.

What success looks like in 6 months

• Net Dollar Retention is stable and predictable, with clear visibility into renewal and expansion drivers across the customer base.
• Economic Buyers are identified and regularly engaged on all key accounts, with conversations focused on business outcomes and value realization.
• Customer Success operates with clear segmentation, engagement cadence, and success plans, consistently applied across the team.
• Customers actively adopt new OWOX use cases, driving month-over-month growth of Monthly Active Data Marts.
• The CS team provides structured, actionable feedback to the Product team, grounded in real customer and Economic Buyer needs.

Skills & experience

Required:

• Fluent English (C1 or higher).
• Advanced Google Sheets / Excel skills.
• Experience working directly with Economic Buyers (C-level, Heads of Growth, Marketing, Revenue).
• Strong understanding of analytics use cases for eCommerce, marketing, and product teams.
• Proven experience in customer retention, expansion, and value realization.

Highly appreciated:

• SQL experience.
• Google Cloud Platform / BigQuery experience.
• Looker Studio experience.
• Stripe billing and subscription management experience.
• Background in data analytics, consulting, or analytics-driven SaaS.

What your success looks like

Every big journey needs a measurable plan.

1. Application review within 2 business days.
2. Interview with Recruiter — intro to Company, soft skills & culture fit check.
3. Interview with CRO — focus on customer growth, revenue ownership, and Economic Buyer engagement.
4. Interview with CEO — culture fit and strategic thinking.
5. Final decision and offer within 3-5 business days.

‍

At OWOX, you will discover a great environment for professional growth, a supportive atmosphere, and the opportunity to collaborate with experts in their field. Additionally, you will enhance the value of your work by leveraging the power of data analytics.

About us:
 

BetterMe — a global wellness ecosystem empowering millions to become better — physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.

Your impact:

• Drive product growth by optimizing key metrics across acquisition and activation flows;
• Conduct competitive research, analyze user feedback, and leverage funnel analytics to uncover insights;
• Identify growth opportunities and develop data-driven hypotheses for optimization experiments;
• Collaborate closely with marketing, design, analytics, and engineering teams to achieve impactful business results.
   

About you:

• 3+ years of experience in a growth-focused role (e.g., Growth Product Manager, Product Manager);
• Proficient in growth metrics, A/B testing, and data analytics;
• Strong understanding of design principles and copywriting strategies;
• Exceptional verbal and written communication skills;
• Proven experience working with cross-functional team;.
• Upper-intermediate or higher proficiency in English.
   

Will be a plus:

• Experience working in B2C or subscription-based product;
• Hands-on experience conducting user interviews;
• Advanced knowledge of digital advertising principles.
   

What you get at BetterMe: 

A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.
Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.
Growth opportunities. 90% of our leads have grown within the company. There’s space for initiative, new responsibilities, and real career upgrades.
Flexible work format. Choose what works best for you — office, remote, or hybrid.
Wellness in practice. Offline: workouts with professional trainers in our corporate gym, massage, corporate lunches, sports, and team activities — everything you need to recharge and reset together. Online: regular online workouts, partner discounts, and free access to our products.
Health insurance & corporate doctor.
Time off & balance. 20 paid vacation days, paid sick leave, and additional days off around public holidays.
Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture. 
Support for sports events. We cover entry fees and encourage the team to compete and participate together.  
Modern equipment.We provide new hardware and everything you need for productive work.
Legal & finance support. Experienced lawyers and financial specialists are always there to help — from documents to personal consultations.

Find more about us on social media platforms: Instagram, LinkedIn.

Role Overview

We are seeking a highly organized and technically skilled Operations Technical Manager to oversee our global domain and hosting infrastructure. This role is the central nervous system for our online presence, ensuring the stability, scalability, and cost-efficiency of our digital assets. You will manage a vast portfolio of domains and hosting providers supporting B2B clients in the online entertainment industry, bridging the gap between technical administration, high-level vendor management, and strategic financial planning.

Key Responsibilities

   1. Domain & DNS Lifecycle Management
Portfolio Ownership: Manage registrations, renewals, and redemptions for hundreds of TLDs/ccTLDs across the global ecosystem.

DNS Administration: Execute and troubleshoot complex DNS configurations (A, CNAME, MX, TXT, SPF, DKIM) and monitor propagation.

Transfers & Migrations: Execute inbound/outbound transfers (EPP codes, IPS tags) and consolidate registrar accounts.

Security & Compliance: Implement SSL/HTTPS configurations, monitor for hijacking, and ensure adherence to ICANN policies and WHOIS privacy.

   2. Hosting & Infrastructure Management
Hosting Oversight: Manage relationships and configurations across various hosting environments (Shared, VPS, Dedicated, Cloud).

Provider Administration: Interface with hosting providers (e.g., AWS, DigitalOcean, Hetzner) to maintain 99.9% uptime and service levels.

Technical Troubleshooting: Assist DevOps teams in mapping domains to correct hosting environments and troubleshooting server-side connectivity issues.

Resource Management: Monitor hosting usage to ensure server resources align with site requirements and performance goals.

   3. Vendor & Business Account Management
Account Administration: Serve as the Primary Admin for all service provider business accounts, managing access levels, security protocols, and contact information.

Relationship Management: Act as the main operational point of contact for registrars, hosting companies, and third-party service providers.

Contract Negotiation: Negotiate enterprise contracts, pricing tiers, and Service Level Agreements (SLAs) to ensure the best value for the company.

Performance Tracking: Conduct regular reviews of vendor performance and lead migrations if service levels are not met.

   4. Budgetary & Financial Control
Budget Planning: Forecast annual spending on domain renewals, hosting fees, premium acquisitions, and SSL certifications.
Cost Optimization: Analyze the entire infrastructure portfolio to identify underutilized assets, unnecessary hosting overhead, and redundant services.
Financial Reconciliation: Manage the "zero-lapse" renewal process, reconcile invoices from multiple vendors, and ensure timely payments to prevent service interruptions.
ROI Analysis: Evaluate the cost-benefit of new infrastructure investments or premium domain acquisitions.

Requirements
Technical Experience
3+ years in technical operations, infrastructure management, or domain services.

Expert Infrastructure Knowledge: Deep understanding of DNS hierarchy, registrar panels (Cloudflare, GoDaddy, Namecheap), and hosting environments (cPanel, Plesk, or CLI).

Account Management: Proven experience managing enterprise-level business accounts and vendor relationships.

Financial Literacy: Ability to manage budgets, analyze invoices, and track operational expenditures (OpEx).

Core Competencies
High-Stakes Precision: Extreme attention to detail—recognizing that a single DNS or hosting configuration error can cause significant downtime.

Analytical Mindset: Ability to break down complex infrastructure costs and technical problems into manageable tasks.

Strategic Communication: Strong English skills to negotiate with vendors and collaborate with cross-functional teams (DevOps, Marketing, Legal).

Nice to Have
Experience in the online gaming or digital entertainment industry.

Familiarity with cloud resource optimization (finops) or domain traffic analysis.

Experience with domain recovery procedures and legal dispute resolution (UDRP).

Ready to offer:

Social benefits, paid vacations, sick-leaves

Career possibilities with growing team.

About the Project

The 303 Team is seeking a Level 1 SOC Analyst to join our growing Security Operations Center.

The L1 SOC Analyst is an operational role focused on qualifying real-time security alerts and assisting with incident investigations across client infrastructures. As the front line of our defense, you will be responsible for monitoring system health and data feeds, gathering key forensic data, and resolving cases within your scope. You will work closely with Level 2 and Level 3 Security Engineers, escalating complex cases as necessary for Incident Response.

Beyond core monitoring, you will have the opportunity to contribute to penetration testing, automation, using AI/Machine Learning workflows.

Requirements:

• Strong understanding of network and systems security, security testing, and software security.
• Hands-on experience with Windows and *nix (Linux/Unix) platforms.
• Familiarity with scripting languages such as Python, Bash, Ruby, Perl, or PowerShell.
• Strong analytical and observational skills with the ability to "think outside the box" while following established SOC procedures.
• Excellent communication skills; a team player capable of functioning independently when required.
• Team player, able to function independently and as part of a team
• Ability to prioritize tasks in a fast-paced environment and a relentless drive to learn.
• Endless will to learn something new

Languages:

• Upper-intermediate (B2+) verbal and written English communication skills.

Nice to have:

• Prior experience or knowledge in Penetration Testing.
• Relevant industry certifications.
• Experience with Machine Learning/AI applications in security.
• Experience with Security Orchestration, Automation, and Response (SOAR).

Duties and Responsibilities:

• Follow Standard Operating Procedures (SOPs) for the intake of real-time security events and alarms.
• Monitor customer SIEM platforms to identify and triage potential security incidents.
• Gather and process forensic data related to alarm conditions.
• Respond to security incidents and events in a timely manner.
• Resolve and close cases based on defined security criteria.
• Create and deliver comprehensive security reports.

We offer:

• A low-hierarchy environment with an open-door policy and direct client cooperation.
• Long-term employer-employee partnership with a competitive salary and benefits package.
• Support with Information Security certifications from globally recognized organizations.
• Rapidly growing company with paths for career progression and personal development.
• Endless opportunities to work with cutting-edge tech and learn something new.

We are Galaktica, a Ukrainian product IT company that creates and promotes its own online projects in the most affluent markets worldwide: the USA, Canada, Australia, the UK, and the EU. Our company, as well as our main product, has been around for over 5 years. Galaktica’s products are successful, which allows us to ensure growth and development opportunities for our employees.

We are actively growing and scaling, which is why we are looking for a Customer Support Representative with at least 6 months of experience to join our team of professionals!

Your working hours will be mixed shifts, from 14:00 to 22:30 Eastern European Time (EET) and from 22:00 to 6:30 Eastern European Time (EET)

Your responsibilities will include:

• Resolving user incidents: analyzing incoming tickets, live chats, and phone calls, conducting investigations, communicating with users, and fully satisfying their requests. This will take up 60% of your work time;
• Collaborating closely with the moderation team, partners, and customers. This will take up 20% of your time;
• Updating knowledge bases and continuously improving user communication processes. This will take up 10% of your time;
• Preparing reports on user requests. This will take up 10% of your time.

Your main tasks will be:

• Resolving customer requests;
• Finding answers to their questions (we will assist you with this!);
• Ensuring high-quality communication between related departments.

We expect you to have:

• At least 6 months of experience in customer support in English;
• Basic knowledge of working with helpdesk systems (experience with Zendesk chat and ticketing system, as well as phone support);
• Upper-intermediate or higher English proficiency, with fluent speaking skills;
• Strong communication skills in English, both via email and phone.

It would be an advantage if you have:

• Experience with payments, verification, or KYC;
• Knowledge of manuals, rules, and standards for customer communication;
• A deep understanding of customer-friendliness and the ability to apply it effectively;
• Strong interpersonal and psychological skills to handle even the most difficult customers.

What We’re Happy to Offer You

Work format: choose the option that suits you best — remote, hybrid, or in one of our offices located in Kyiv, Lviv, Odesa, or Cyprus (Larnaca). All Ukrainian offices are equipped with generators and Starlink, and are available for the team 24/7. The standard working hours are 10:00 to 18:30.

Equipment: we provide everything necessary for comfortable and productive work — laptop/PC, additional monitors, or specialized gadgets, depending on your tasks and experiments.

Security and insurance: we care not only about employee satisfaction but also about your well-being in difficult times. Each team member receives medical insurance (within Ukraine) or a financial compensation for sports activities covered by the company.

Rest and balance: enjoy 3 weeks of paid vacation per year, unlimited day-offs, and flexible sick leaves without unnecessary bureaucracy. We trust our team and support a healthy work-life balance.

Colleagues and atmosphere: the people around you define your quality of life and growth. Through our thorough interview process, we select the best of the best. You’ll work alongside true professionals in their fields.

Continuous development: we cover the costs of trainings, seminars, online courses, and conferences. We have our own LMS platform, library, and book club for those who love to learn. In addition, we have three certified coaches who provide internal trainings and personal coaching sessions — helping you understand yourself better, develop leadership skills, and achieve professional goals.

English language: we compensate 50% of the cost of individual English lessons and have an internal Speaking Club so you can improve your language skills and overcome any barriers.

Sports activities: join corporate volleyball, running, or yoga trainings held weekly and fully covered by the company. We’ve already run more than one marathon — our coaches are true professionals!

Team spirit: we regularly organize team-building events, from retreats to cozy in-office gatherings. It’s a great way to connect and recharge with your teammates. You can feel the vibe of our events here — YouTube Galaktica.

🚀 Our Mission

To build a product-based IT ecosystem of diverse directions where every employee has the opportunity to create internal startups, grow, and bring their ideas to life.
Join us!

💙 Social Responsibility

As a socially responsible business, our company continuously implements projects and initiatives aimed at supporting the Defense Forces, veterans, and children affected by the war.

We operate two charitable foundations, specializing in the rehabilitation of military personnel and assistance to children of soldiers and those affected by combat. The company fully funds their administrative operations and allocates resources to their core missions.

We regularly purchase FPV drones, reconnaissance systems, and supply vehicles to our defenders. Last year, we expanded our support of the Armed Forces by investing in military tech startups developing strike drones and reconnaissance systems — one of the top strategic priorities for our armed forces.

Please note: if our team is interested in your candidacy, we’ll contact you in the most convenient way to discuss the vacancy details!

We are a DevOps as a Service company, looking for a Delivery Manager to drive project implementation for our clients. You will closely collaborate with technical leads, taking over all non-technical communication and activities.

Requirements:

• Experience: 1-2 years as a Delivery Manager / Project Manager / Account Manager (IT preferred).
• Understanding of project management methodologies. Practical experience with any (Waterfall, Kanban, Scrum) is mandatory.
• Hands-on experience with Project Management tools and services (Jira, Asana, OpenProject, etc).
• Understanding of the SDLC and DevOps roles in a project.
• Strong communication skills for interacting with clients, DevOps engineers, and stakeholders.
• Excellent organizational and prioritization skills; ability to manage multiple projects simultaneously.
• Experience working in small and medium-sized companies
• English level: written and spoken B2-C1.

Responsibilities:

• Take ownership of project delivery and timelines, and proactively identify risks and dependencies.
• Communicate with clients to gather requirements, clarify business goals, and align expectations.
• Collaborate with technical leads to define the scope of work in a project based on the business needs of the clients.
• Assist with the creation of technical tasks (task definitions are written by technical leads).
• Handle task management: manage scopes, milestones, task priorities, and estimates.
• Monitor task progress, ensure quality delivery, manage risks, participate in stand-ups and retrospectives.
• Communicate updates to the clients, act as the non-technical point of contact between the client and the engineering team for assigned projects.
• Support multiple projects at once, prioritize effectively, manage scope adjustments, and prevent scope creep.
• Organize internal and client-facing demo sessions.
• Track warranty period updates and collect feedback from the clients.
• Participate in improving delivery workflows.

We offer:

• Remote-first working model (with office in Kremenchuk available)
• Accounting support
• Tax compensation
• Paid sick leave and vacations
• Flexible working schedule
• English classes
• Health insurance
• Sports compensation
• Educational budget

We are looking forward to hearing from you!

✨ Welcome to WinMedia – Driving Innovation in iGaming Products! ✨

At WinMedia, we build cutting-edge solutions that shape the future of the iGaming industry 🎯. By combining strategic thinking 💡, creativity 🎨, and data-driven insights 📊, we create products that engage players, grow revenues, and set new industry standards 🚀.

With a passionate team and bold vision, we transform ideas into world-class products. 💪
 

📌 About the Role
We are looking for an experienced Product manager / Product Owner to join our team. 🚀
The ideal candidate is a strategic thinker and strong leader who can design and execute product roadmaps, drive B2C growth, and build innovative solutions for Tier-1 markets.
 

🛠️ Responsibilities

Develop, own, and execute the company’s product strategy across the portfolio.

Create and maintain strategic product roadmaps aligned with business goals.

Prioritize new product development and continuous improvement of existing solutions.

Build and optimize the end-to-end product process – from ideation to launch and support.

Conduct deep market, competitor, and user analysis to define product opportunities.

Define and track KPIs to measure product success and adjust strategies accordingly.

Drive engagement, retention, and revenue growth through product innovation (B2C focus).

Collaborate closely with cross-functional teams and ensure flawless execution.
 

✅ Requirements

2+ years in iGaming on a product role.

2+ years of B2C product management experience.

1+ year in a leadership product position within iGaming.

Proven track record of building and scaling successful products (preferably online casino platforms with in-house development).

Experience with Tier-1 GEOs and B2C markets.

Strong analytical skills with ability to generate and test hypotheses.

Excellent communication and leadership skills.

Advanced English.
 

🧰 Tools & Skills

Jira, Miro, ClickUp, GSuite (Mail, Sheets, Docs, Meet, etc.)

draw.io, Figma

Solid understanding of product KPIs, data analysis, and optimization techniques.
 

🎯 Ideal Candidate

Has led product teams on platforms with in-house development.

Successfully launched and scaled at least 2 online casino projects in Tier-1 markets.

Combines leadership with a deep understanding of iGaming market needs.
 

🎁 What We Offer

💰 Competitive salary and strong financial incentives

🎨 Freedom to make decisions and implement your ideas

🚀 Fast career and professional growth opportunities

🎓 Direct mentorship and learning from the CEO

🌍 Flexible work setup and supportive environment

✨ Join Win Media as a Account Manager – Make Every Player Feel Like a Star! 
 

At Win Media, we believe that success in iGaming is built on strong relationships 🎯. Our Account team ensures that the most valuable players feel appreciated, understood, and engaged. If you’re empathetic, detail-oriented, and passionate about delivering top-class service — this role is for you!
 

📌 About the Role
We are looking for a dedicated Account Manager (evening & weekend shifts) to join our team. 🕕🌙
Your mission will be to keep our players happy, loyal, and profitable through personalized communication, proactive care, and exceptional service.

Schedule: Shift-based
Location: Fully remote 🌍 or Warsaw office 🏙️
 

🛠️ Responsibilities

📧 Handle daily written communication with players (email, WhatsApp, Telegram)
💌 Write at least 40+ personalized messages per day to maintain strong connections
🎯 Achieve KPIs for VIP Retention, Avg. Deposit Count, Avg. Deposit Sum
🔄 Reactivate inactive players and build long-term loyalty
🤝 Collaborate with Support and Payments teams to resolve VIP issues quickly
📝 Maintain daily reports on activities and results
 

✅ Requirements
🌍 2+ years in Customer Support / Account Management OR 1+ year as a VIP Manager
🎲 Experience in the iGaming / Casino industry is a must-have
🗣️ Advanced written English
➕ German or French language skills are a huge advantage and will increase salary
🧠 Strong emotional intelligence: ability to handle negativity, show empathy, and adapt communication style

👤 The Ideal Candidate

Has prior experience as a VIP Manager or Customer Support in online casinos
Fluent in English (Advanced) and ideally one more language (German/French) 🌍
Empathetic, responsible, hardworking, with excellent communication and problem-solving skills
Understands casino mechanics, including bonus systems 🎲
Thrives in a fast-paced, player-first environment

🎁 What We Offer

👥 Join a professional team with a strong vision and support system
🚀 Career growth with the potential to lead the VIP Department in the future
🏙️ Flexible work setup: remote or from our Warsaw office
🌴🤒 Paid vacation and sick leave
💻 Modern equipment to ensure smooth workflow
🎉 Fun company culture with gifts for holidays and birthdays

✨ Let’s win together with Win Media! ✨

About the Project

We are developing an international online platform in the iGaming and entertainment industry, currently actively scaling in the Turkish market.

The project is in a rapid growth phase — the number of users and chats is increasing, and the support team is expanding.

We are looking for a Customer Support Team Lead who will manage the chat support team, build efficient processes, and ensure a high level of service for the Turkish GEO.

Your Responsibilities

Team Management

• Lead a team of Customer Support Operators (chat support).
• Create schedules, monitor attendance, and distribute workload.
• Onboard, train, and provide regular coaching to operators.
• Maintain team motivation and a healthy working atmosphere.

Quality & KPI

• Monitor and improve KPIs (CSAT, response time, FCR, quality).
• Review chats and provide structured feedback to operators.
• Work with mistakes and help develop operators’ soft skills.
• Collaborate with the QA team and participate in improving quality standards.

Operations & Escalations

• Handle escalations related to payments, verification, bonuses, and technical issues.
• Communicate with Payments, Product, Tech, and other teams.
• Optimize scripts, macros, and internal support processes.
• Participate in hiring operators for the Turkish market.

What We Expect From You

• Turkish — fluent (spoken and written) — mandatory.
• Ukrainian or English — confident level for internal communication.
• 2+ years of experience as a Team Lead / Supervisor in support, call center, or chat support.
• Understanding of support KPIs and metrics.
• Experience in iGaming / betting / online entertainment is a strong plus.
• Strong people management skills: coaching, feedback, conflict resolution.
• Willingness to work evening and night shifts aligned with Turkish time.
• Experience managing a remote team is a plus.

Support Team Lead / Supervisor experience — highly relevant.

iGaming / betting support experience — a strong advantage.

What We Offer

• Fully remote position — work from anywhere.
• Schedule: 5/2, shifts aligned with the Turkish time zone.
• Evening and night shifts.
• Paid onboarding and support during the adaptation period.
• Direct collaboration with Product, Payments, and QA teams.
• Opportunity to build and scale a team for a key market.
• Long-term cooperation and growth opportunities within the project.

Location: Stockholm, Sweden (office/remote). Permanent location in the EU or Ukraine is required (we can only consider candidates legally based in the EU or Ukraine).

Join Söderberg & Partners Heartpace AB, a Swedish product company building innovative, reliable software for the European market. We’re looking for a Backend Developer (Laravel) with around 3 years of experience who enjoys solving real production problems, supporting users and internal teams, and improving system stability.

This role sits close to production: you’ll handle incoming technical issues, investigate bugs and incidents, make safe fixes, and help us prevent repeat problems through better monitoring, automation, and documentation.

What we offer

• Flexibility: work fully remote.
• Career growth: clear development paths, mentorship, and coaching from senior engineers.
• Modern tech stack: Laravel, AWS (S3, ECS, RDS), Docker, event-driven architecture, and more.
• Professional development: we cover certifications, conferences, and access to Udemy courses to support your growth.
• AI-first enablement: we actively automate workflows with AI — and we’ll compensate relevant AI subscriptions you need for your work.
• Work-life balance: no overtime culture and generous vacation policies.
• Security matters: we are ISO 27001:2022 certified, meaning we take information security and operational discipline seriously.

What you’ll do

• Provide technical support for our product: investigate and resolve production issues, bugs, and user-reported problems.
• Triage incoming requests: clarify symptoms, reproduce issues, identify root cause, and communicate progress/status clearly.
• Fix backend issues in Laravel: implement safe, well-tested changes and deploy via our standard release flow.
• Work with databases (primarily SQL): analyze data issues, write/debug queries, and help prevent data integrity problems.
• Use logs, metrics, and tracing to debug effectively; improve observability (better logs, alerts, dashboards).
• Collaborate with Product, QA, and DevOps to ensure smooth delivery and reliable operations.
• Contribute to continuous improvement by:
  • writing/supporting runbooks and internal documentation
  • automating repetitive support tasks
  • suggesting and implementing small refactors to reduce incidents
• Use AI tools to speed up debugging, writing documentation, creating test cases, and summarizing incidents—while keeping quality and security intact.

We value

• High performance / results-first: solving the real problem and preventing it from coming back.
• Ownership: take responsibility for issues from report → diagnosis → fix → follow-up.
• Systems thinking: understand how changes affect reliability and users.
• Fast execution with integrity: speed and safe changes.
• Continuous improvement: learn, document, automate, and level up our support maturity.

You’ll thrive here if you…

• Enjoy debugging and turning messy issues into clear fixes.
• Communicate well under uncertainty (and ask good questions early).
• Like working close to real users and real production constraints.
• Prefer practical improvements over process theater.

What we’re looking for

• Around 3+ years of software development experience with Laravel, Yii.
• Solid fundamentals: OOP, clean code practices, and version control with Git.
• Basic experience with AWS and cloud environments (e.g., S3/ECS/RDS — not necessarily deep expertise).
• Working knowledge of PostgreSQL and MongoDB: writing queries, debugging data issues, understanding indexes at a basic level.
• Comfortable with Docker-based local development and working with CI/CD pipelines (at least as a user).
• Strong problem-solving skills, attention to detail, and a service mindset toward internal/external users.
• English: Upper-Intermediate+ for collaboration and documentation.
• Language bonus:
  • Swedish is a plus.
  • Ukrainian/Russian is a plus for smoother communication with part of the team.
• AI usage experience: practical experience using AI tools to support development/support workflows (we’ll support and compensate relevant subscriptions).

Interview process (3 steps)

1. Screening interview with the Recruiter.
2. Technical interview with the Tech Lead + practical debugging/support task.
3. Final approval interview with the CTO.

Why join us?

At Söderberg & Partners Heartpace AB, you’ll work on a product that matters — in a role that builds strong engineering fundamentals through real-world debugging, production support, and reliability improvements. If you want to grow as a backend engineer and learn how high-quality systems are operated, you’ll feel at home here.

Ready to join?

Apply now and let’s build fast, reliable products together.

A product tech company is looking for a VP of Infra and Quality.

The company operates a large-scale international B2C digital platform in the live content and streaming domain. The mobile product connects creators with their audiences worldwide and enables talent monetization.

The company is well-established on the global market and backed by an international team distributed across multiple locations.

Responsibilities:

Infrastructure, SRE & Change Safety

- Zero-Downtime Execution: Enforce technical and procedural standards to ensure high availability during global maintenance, database migrations, and regional failovers.

- Infrastructure CI/CD & GitOps: Own the migration from manual operations to a centralized automated pipeline where every infrastructure change is linted, scanned, and dry-run before deployment.

- Policy-as-Code Guardrails: Implement automated system controls to prevent high-risk configurations (e.g., unauthorized security changes) before they reach production.

 -FinOps & Cloud Strategy: Manage the global multi-cloud budget (GCP/AWS/Azure), driving architectural efficiency to optimize unit cost without compromising performance.GCP/AWS/Azure), driv

Quality Engineering:

- Quality Department Oversight: Lead the Director of Quality to ensure standard QA and SDET practices are integrated across all engineering domains.

- Automated Quality Gates: Drive the development of test frameworks that act as “Go/No-Go” filters for all application releases.

- Resiliency Validation: Oversee the implementation of Chaos Engineering practices and “Game Days” to verify infrastructure self-healing capabilities.

- Release Governance: Define the stability benchmarks required for every production deployment, balancing product velocity with system integrity.

Requirements:

- Infrastructure-First Leadership: Strong experience in Infrastructure, SRE, or Systems Architecture, with a proven track record of scaling global products from startup stage to maturity.

- Executive Experience: Director or VP-level leadership experience managing multidisciplinary teams (SRE, DevOps, and QA/SDET).

- Zero-Downtime Philosophy: Proven expertise in implementing Active-Active architectures and automated failover systems at scale.

- High-Load Mastery: Strong technical background in real-time, high-traffic B2C environments (e.g., streaming, gaming, or ad-tech).

- Economic Discipline: Expert-level experience in Cloud Economics (FinOps) and vendor negotiations.

- Fluent English: Excellent communication skills with the ability to align and influence a global engineering organization.

What they offer:

- Stock options grant (company headquartered in Silicon Valley)

- Medical insurance and 75% coverage for family members

- Free lunches

 -Parking

- Multisport card

- Cheerful team spirit and a fun office atmosphere

Interested in this opportunity? Feel free to share your CV.

A product tech company is looking for a Director of Infrastructure.

The company operates a large-scale international B2C digital platform in the live content and streaming domain. The mobile product connects creators with their audiences worldwide and enables talent monetization.

The company is well-established on the global market and backed by an international team distributed across multiple locations.

Responsibilities:

- Strategic Leadership: Build and scale a world-class Infrastructure organization. Define the vision for SRE and Platform Engineering that aligns with the company’s rapid B2C growth.

- Operational Excellence: Overhaul internal Prod Ops processes to eliminate infrastructure-led incidents. Establish high standards for change management, automated guardrails, and Infrastructure-as-Code maturity.

- FinOps & Budget Management: Own the multi-million-dollar cloud and infrastructure budget. Lead vendor negotiations (GCP/AWS/Azure) and drive architectural efficiency to optimize cost per user.

- Platform Engineering: Drive the Infrastructure-as-a-Product mindset, ensuring that application developers have automated tools and self-service platforms to move fast without compromising safety.

- Governance & Security: Partner with the Security team to ensure infrastructure compliance, zero-trust architecture, and data residency requirements are met across global regions.team to ensure infrastructure compliance, zero-tru

- Executive Collaboration: Act as the primary advocate for infrastructure health at the executive level. Translate technical debt and reliability metrics into business risks and opportunities.

- Crisis Management: Act as the ultimate escalation point for global technical incidents, fostering a culture of blameless post-mortems and long-term structural improvements.

Requirements:

• Experience in Infrastructure, SRE, or Cloud Operations with a proven track record of scaling high-growth startup environments into stable global platforms
• Experience managing infrastructure for high-scale platforms with tens of millions of Monthly Active Users (MAU)
• Deep understanding of modern SRE principles and experience transitioning teams from traditional Ops to Platform Engineering models
• Strong background in Cloud Economics and managing large-scale cloud spending across multiple providers
• Exceptional leadership skills with experience hiring, mentoring, and retaining top engineering talent
• Experience with high-load, real-time data environments (e.g., streaming, gaming, or ad-tech)
• Fluent English and ability to lead a distributed global team

What the company offers:

• Stock options grant (company headquartered in Silicon Valley)
• Competitive salary
• On-site position with 4 days in the office and 1 day working from home
• Medical insurance and 75% coverage for family members
• Lunch budget
• Parking
• Multisport card
• Friendly team spirit and positive office atmosphere

Interested in this opportunity? Feel free to share your CV.

 

At Krasty Soft, we don’t just write code—we build the future through rules engines, entity schemas, and advanced AI agent orchestration. We are looking for an architecturally-minded developer who lives in symbiosis with AI tools. If you aren’t highly AI-native already, we won't be a fit.

The Mission:
You will build AI harnesses and swarm management systems, handling massive data streams by integrating dozens of 3rd-party tools for enrichment and scraping.

Core Responsibilities:
* Design and rapidly implement application architectures capable of processing data from multiple external sources.
* Experience with automation and AI tooling such as Apollo (sales intelligence), Phantombuster (web automation), and Exa (AI search API) will be a strong plus.
* Build automated email campaigns and complex flows.
* Develop sleek, responsive UIs using React (JS/TS) + Node.js skills.
* Upper - intermediate level of English.

What We’re Looking For:
* Power user of Code Assistants and AI agents. You will be tested on swarms/minions.
* Deep understanding of Data Lakes and scalable system design.
* Ability to turn architectural concepts into working code quickly and cleanly.
* Exceptional speed in mastering new frameworks and technologies.

Perks & Benefits:
* 100% Remote, flexible hours, zero bureaucracy, and no micromanagement.
* Corporate English lessons.
* Compensation for AI tools.
* Paid vacation, weekends, and a supportive, high-performing team.
* Engaging corporate parties, exciting online events, and loads of cool gifts and cool company swag!

Data Science UA is a service company with strong data science and AI expertise. Our journey began in 2016 with uniting top AI talents and organizing the first Data Science tech conference in Kyiv. Over the past 9 years, we have diligently fostered one of the largest Data Science & AI communities in Europe.

About the role:
We are looking for a Python Software Engineer to join our team and help us build an on-premise software pipeline for real-time computer vision. The system ingests camera streams (primarily RTSP), stores frames in a shared data layer, runs CV/AI engines for preprocessing and inference, applies inference logic to produce decisions, and sends results to Database/Portal/Alerting/Control integrations.

Responsibilities:
- Build and maintain the Camera Module to reliably ingest RTSP streams, decode frames, and handle reconnect/keep-alive/packet loss.
- Implement the Shared Data layer for raw and processed frame exchange across processes with backpressure and safe lifecycle management.
- Integrate and operate CV/AI Engines in Python (preprocess, inference, postprocess) with configurable model loading and runtime selection.
- Develop the Inference Logic layer that orchestrates cropping, batching, filtering, classification, and decision output formatting.
- Implement connectors for Database & Portal (event persistence, evidence references) and for Alerting & Control (events/hooks for downstream automation).
- Ensure production readiness on Linux with observability (logs/metrics), health checks, and robust error handling.

Requirements:
Must-have:
- Strong Python, OOP, clean architecture, typing preferred.
- Solid experience with multiprocessing/concurrency (process lifecycle, IPC patterns, queues/shared memory).
- Comfortable working in Linux (systemd/service mindset, networking basics, profiling/debugging).
- Familiarity with CV/AI tooling, and some related Python libraries such as numpy, opencv (cv2), and torch or tensorflow.
- Ability to work with streaming data and reliability constraints (timeouts, retries, resource cleanup).
Should-have:
- Experience with RTSP/RTP streaming and common issues (UDP vs TCP interleaved, jitter, packet loss, camera timeouts).
- Performance optimization (profiling, memory management, zero-copy patterns).
- Exposure to inference acceleration stacks (TensorRT/OpenVINO) or GPU deployment.
- Experience designing event schemas and integration with DB/message queues.

We offer:
- Free English classes with a native speaker and external courses compensation;
- PE support by professional accountants;
- Medical insurance;
- Team-building events, conferences, meetups, and other activities;
- There are many other benefits you’ll find out at the interview.

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.

As EverHelp is constantly growing, we are in search of Lead Generation Specialist. The mission is to drive EverHelp’s growth by generating high-quality, ICP-matched leads and building a prospect database for the SDR team.

Your future responsibilities include:

• Identifying and researching potential clients using various tools and platforms (Apollo, Sales Navigator).
• Researching the market and helping define/refine target customer profiles (ICP).
• Creating, updating, and maintaining a database of potential customers.
• Passing high-quality leads/contacts to the SDR team in an agreed format.
• Achieving monthly and quarterly lead generation targets.

Needed experience & skills:

• 6+ month of experience in B2B lead generation/list building/outbound support.
• Hands-on experience with lead generation tools.
• Market/ICP research mindset (finding the right segments, roles, and targets).
• English level - B2.
• Strong attention to detail (clean data, correct titles/companies, no duplicates).
• Self-discipline and strong organization skills (ability to work consistently with volume).
• Patience and focus on repetitive tasks without losing quality.
• Openness to feedback and willingness to learn fast.

Work with EverHelp is about:

• Opportunity to join the Ukrainian company and help the Ukrainian economy,
• 20+ vacation days and unlimited sick leaves, corporate doctor & psychologist,
• Medical insurance and +10 Healthcare leaves for mental & physical recovery,
• Systematic learning & development inside the team and on an individual level: compensation for professional webinars, courses, conferences, etc.,
• Ability to work from Lviv & Kyiv offices with free breakfasts and lunches or fully remotely,
• Team of professionals ready for knowledge sharing, internal professional communities, team buildings,
• Corporate discounts for gym membership and for other different services like medical services, language schools, etc.