Jobs at Djinni

Dataweb Global Group, is looking for a Sales Manager to drive the development and growth of sales through direct channels and the partner network, attracting new clients and partners, while ensuring the effective use of resources to achieve business goals.

Dataweb Global Group is an international hosting and IaaS provider. Our solution scope includes full-stack IT infrastructure solutions based on enterprise-level Bare Metal, both Public and Private cloud offerings, and content delivery services (CDN).

We work with clients across various industries who require custom-built solutions to manage significant computing power, such as VoD platforms, Martech/Adtech platforms, Fintech, AI/ML computing, gaming, funtech and more.

Our mission is to provide personalized solutions for businesses and the people behind them.

Responsibilities:

• Participate in the development and implementation of a comprehensive sales strategy, covering both direct sales channels and the growth of the partner network
• Build and maintain long-term relationships with key clients, potential customers, and strategic partners, taking into account their specific needs and business objectives
• Identify, attract, and onboard new partners (resellers, system integrators, IT providers), support their enablement, and drive their success in promoting our solutions
• Deliver product presentations to potential clients and partners, clearly demonstrating the value and advantages of our services
• Actively acquire new corporate clients and expand market presence through the scaling of the partner ecosystem
• Continuously monitor market trends, customer and partner feedback, and the competitive landscape to enhance sales and partnership strategies
• Manage the sales and partner development budget, ensuring efficient allocation of resources

Requirements:

• Minimum of five years of experience in similar positions in IT service companies with a successful track record in developing both direct B2B sales and strategic partner channels
• Technical expertise in IT infrastructure principles, understanding of network architecture, dedicated servers, CDN, and cloud services (preferred)
• In-depth expertise in B2B sales and marketing, knowledge of sales techniques and methodologies
• Experience in attracting and developing partners (resellers, integrators, IT providers)
• Ability to conduct effective product presentations and demonstrations for corporate clients and partners, capable of conveying the value and benefits of the product
• Experience in managing sales budgets and partner development, with a focus on efficient resource utilization and achieving business goals
• Proficiency in English
• Willingness to travel regularly, particularly within Europe

We offer:

• Competitive compensation
• Opportunity to remote work from any place in the world 
• Flexible working hours
• 25 working days of paid vacation annually
• Paid sick leaves
• We offer a variety of benefits, including lunches, insurance, English courses, corporate activities, and gifts. Also, we actively support brave Armed Forces of Ukraine soldiers and donate to their needs together

Let’s stay strong! 

We look forward to welcoming you as part of our team.
 

If you’re ready to join a team that crafts the future of artificial intelligence and thrives on the cutting edge, we’ve got a spot for you 🎯

We’re looking for a proactive Account Manager who will be responsible for building strong and effective relationships with both a client and a team.
You’ll meet exciting challenges, and will constantly grow in technology and the international environment.

What You Will Do:

• Simultaneously work with clients from a diverse list of industries;
• Act as the primary point of contact for assigned clients, ensuring satisfaction and strong collaboration;
• Work closely with annotation teams to guarantee smooth execution and timely delivery of projects;
• Monitor team discipline and ensure corporate culture within the team;
• Keep track of key metrics to measure the success of the client’s request and the team, and identify areas for improvement and automatization;
• Proactively mediate and resolve any clients’ and annotators’ concerns or issues etc.;
• Train annotation teams and supervisors.

What We Need:

• Excellent Ukrainian & English skills (at least C1 for both spoken and written);
• 1-2 years of experience in tech service industry, ideally in customer success or account management;
• Ability to manage multiple accounts and prioritize tasks effectively;
• Exceptional communication and interpersonal skills, with the ability to build and maintain strong client relationships;
• Excellent negotiation and conflict resolution skills to ensure mutually beneficial outcomes for the clients and the company;
• Mature and responsible attitude;
• Strong leadership skills with a demonstrated ability to effectively manage and motivate a team;
• Innovation mindset and the ability to be flexible.

Will be a great plus:

• Experience as a Team Lead or Supervisor in IT outsourcing companies;
• Experience in working with AI, data labeling, or machine learning projects;
• Desire to advance in AI & annotation services;
• Good sense of humor 😊

We offer:

• Competitive monthly rate in USD;
• Business hours;
• Opportunity to work fully remotely;
• Greenhouse conditions for self-development;
• Inclusive international environment;
• Amazing team connectivity;
• Paid intensive training and trial period;
• Responsive management interested in your growth and long-lasting cooperation.

🦾 Ready to be part of an innovative team? Apply today and help shape the future of AI data solutions!
 

*We celebrate diversity and are proud to be an equal opportunity employer.

SoftHouseGroup is looking for an experienced Middle PHP Engineer to extend our team to work with a large project in the Insurance domain. You can be a part of a full-stack creative team that is responsible for all aspects of the ongoing software development.
 
Team in Ukraine: 30+ people. 16+ Software Engineers, 7 QA Manual and Automation Engineers, BA, Technical Writes, UX/UI.
 
Required skills:
 • At least 4 years of experience in PHP development;
 • Experience with PHP frameworks like Laravel or Yii2
 • Experience with MySQL;
 • Great knowledge of OOP, Design Patterns;
• Experience with front-end technologies (HTML, CSS, Javascript, JQUERY, Vue.js);
 • Understanding of code versioning tools, such as Git;
 • Good knowledge of full development cycle;
 • Deep knowledge of REST API;
 • English level — pre Intermediate; (reading, no speaking) 
 • A High level of self-organization, desire and ability to work in a team.
 • Good communication skills and desire to master development skills.
 
Will be a plus:
• Experience with Vue.js;
• Experience in Billing/financial/banking or insurance systems/domains.
 
Daily responsibilities:
• New modules development;
• Support of existing modules;
• Bug fixing;
• Participation in daily meetings;
• Close collaboration with the product development team for estimation and delivery of features.
 
What do we offer:
• Flexible working arrangements;
• Paid vacations (25 workdays) and sick leaves (5 workdays);
• Partial compensation for any sports activity;
• Medical insurance;
• English courses paid by the company;
• Challenging, and fast-growing product;
• Autonomous team structure with a lot of freedom and ownership;
• Opportunities to speak with clients and the development team only in English and free English classes;
• As a part of the team, you will be responsible for the production environments of the squad products that are used by thousands of customers worldwide.

We are collaborating with a partner who specialize in CVE Prevention components. We built securely container images and currently looking for a Senior Linux Engineer to join our team.

RESPONSIBILITIES
● Developing custom packages for a specific Linux package management system
● Building (compiling) and testing complex open source projects in a variety of languages and building tools
● Debugging compilation issues (including complex ones) with such projects
● Creating and validation Docker images

SKILLS
● 5+ years of professional experience with Linux
● Strong proficiency in Linux development environments with the flexibility to work in various programming languages
● Hands-on experience with Docker
● Experience working with Yocto Project for building custom Linux distributions
● Proficient in CMake for cross-platform build automation
● Bachelor’s degree in Computer Science, Engineering, or a related technical field
● Upper-Intermediate (B2+) English level, both written and spoken
 

WE OFFER
● Work in a creative friendly environment using cutting-edge technologies.
● Work-life balance and flexible schedule.
● Competitive compensation with focus on your expectations; annual salary review.
● 24-day paid vacation and 100% paid sick leave.
● Financial support and legal support for individual entrepreneurs from our side.
● Professional, language and soft skills trainings.
● Health insurance coverage: individual and family, Fitness plan.

🚀 About the Role

We’re expanding our partner ecosystem and looking for a strategic, energetic, and hands-on Affiliate Marketing Manager to drive and scale revenue through affiliate and agency relationships.
You’ll own the full affiliate program lifecycle — from strategy to activation — helping us grow our reach across content creators, influencers, and industry partners.

 

💼 Responsibilities

• Build and manage iSpeedToLead’s affiliate program, attracting and activating sales partners, creators, and referral networks.
• Develop and grow partnerships with real estate influencers on a revenue-share basis.
• Own the full partner lifecycle: outreach, negotiation, onboarding, activation, and performance optimization.
• Collaborate cross-functionally with sales, marketing, and leadership to align affiliate initiatives with business goals.
• Analyze performance data and optimize engagement strategies to improve ROI and partner productivity.
• Design scalable systems and playbooks to support long-term affiliate and partnership growth.
  
   

🎯 Requirements

• 3+ years of experience in partnerships, business development, or affiliate marketing — ideally in real estate, SaaS, or growth-stage startups.
• Proven track record of recruiting, activating, and scaling affiliate networks or partner programs.
• Strong negotiation and relationship management skills.
• Excellent communication and presentation skills (English C1+).
• Self-driven, entrepreneurial, and thrives in a fast-paced, remote, startup environment.
  
   

💰 What We Offer

• Competitive base salary + high-performance bonus (majority of comp = performance-based).
• Fully remote and flexible work environment.
• Work alongside a fast-moving, international team with VC backing.
• Real decision-making power and ownership of outcomes.
• 15 paid vacation days + 5 paid sick days annually.
• Paid access to courses, books, and growth resources.
• A strong AI team (4 Prompt Engineers + Chief of AI) supporting automation for prospecting, research, and follow-ups.
• We’re okay with smart mistakes — what matters is learning speed and impact.
   

💡 Why Join iSpeedToLead

We’re the fastest-growing PropTech SaaS company in U.S. real estate — a place where high performers grow faster, own their impact, and help shape the future of how real estate professionals scale their business.

Requirements:

• 2+ years of experience with PHP (hands-on development).

• Solid experience with the Laravel framework.

• Knowledge of JavaScript (bonus if you’ve used ES2015+).

• Good HTML & CSS knowledge with 2+ years of experience in layout development.

• Experience with databases (e.g., MySQL, MongoDB, or others).

• Familiarity with package managers (composer, npm, yarn).

• Understanding of OOP and MVC architecture.

• English: Intermediate level (focus on written communication).

Nice to Have (but not required):

• Experience with modern tools: PHP8+, SASS, TypeScript, Webpack, Babel.

• Familiarity with version control systems like Git or SVN.

Responsibilities:

• Develop new applications, features, services, and APIs using Laravel and JavaScript.

• Create and maintain responsive, high-quality layouts using HTML and CSS.

• Stay up-to-date with new technologies, trends, and best practices in web development.

• Collaborate with team members to ensure efficient and high-quality internal processes.

• Participate in technical discussions and code reviews, applying critical thinking and contributing to the team’s growth.

• Focus on delivering clean, maintainable code with an emphasis on simplicity and usability.

What We Offer:

✔️ Stable and competitive salary with regular performance-based reviews.

✔️ Opportunities for career growth and continuous skill development.

✔️ Work on innovative projects using cutting-edge technologies.

✔️ A dynamic environment with minimal bureaucracy to focus on delivering results.

✔️ Professional bookkeeping and tax support.

✔️ Compensation for external English language training.

Why Join Us?

We’re a dynamic team passionate about creating impactful projects. At CUDEV, you’ll grow professionally while collaborating with experienced colleagues in an environment that fosters creativity, innovation, and continuous learning.
 

Company: Specializes in electronics and software engineering, focusing on high-load switching, communication platforms, Linux, and IoT devices. 

Key Responsibilities:
• Design and implement test automation Python-based framework for networking products such as switches, routers and network packet brokers.
• Develop and execute comprehensive test plans to ensure products meet required high quality standards.
• Collaborate with development teams to integrate test automation into the development process, addressing issues promptly.
• Stay current with industry trends and best practices in test automation and quality assurance for networking products.
• Collaborate with members of the Quality Assurance teams.
• Align test automation strategies with customer needs.

Requirements:
• Experience in the networking industry, specifically with configuration of switches and routers. 
• In-depth understanding of networking technologies, protocols, and architectures, including L2/L3 and protocols like ARP, VLAN, STP, IGMP, BGP, SNMP etc.
• Experience in Software Testing and Quality Assurance, with a focus on test automation and scripting.
• Proficiency in Python and experience with other scripting languages.
• Experience with network testing and monitoring tools, like Spirent and Ixia.
• Knowledge of tools: Git, Docker.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
 

Why Us:
• High technical task level.
• Collaboration with global industry leaders.
• Work-life balance, flexible schedule, and remote work possibility.
• Competitive salary, medical insurance, paid vacation.
• Compensation package.

About GNB Agency
GNB Agency is a results-driven marketing agency focused on retention marketing and social media marketing (SMM). We help brands increase customer lifetime value, build loyal audiences, and drive sustainable long-term growth. Our team operates globally, combining strategic thinking with sharp execution to support eCommerce, SaaS, and service-based clients.

About the Role
We are looking for an experienced Project Manager to join our remote team. This role is ideal for a proactive, detail-oriented professional with a strong background in digital marketing agencies. As a Project Manager at GNB Agency, you will be responsible for planning and executing marketing projects—primarily email/CRM and social media campaigns—while ensuring smooth collaboration between team members and clients.

Key Responsibilities

• Manage multiple client projects with a focus on SMM and email/CRM campaigns
• Own project timelines, task prioritization, and delivery tracking
• Lead day-to-day communication with internal creative, content, and technical teams
• Build and optimize internal business processes for greater efficiency and scalability
• Facilitate efficient meetings and ensure clarity across all project phases
• Serve as the main point of contact for assigned clients and deliver clear, consistent reporting
• Ensure all projects meet deadlines, stay within scope, and maintain high quality standards

Mandatory Requirements

• Minimum 2 years of experience within a single company for each project management role listed in your CV
• Proven experience using project management tools such as Trello or WorkSection
• Strong communication skills in English (Upper-Intermediate or higher)
• Prior experience working in digital marketing agencies is highly preferred
• Excellent time management, attention to detail, and the ability to work independently in a remote environment

Hiring Process
A test assignment will be required as part of the hiring process.
Important: We do not accept test assignments completed using ChatGPT or any other AI tools.

If you're a performance-oriented PM ready to grow with a collaborative, fast-paced team, we’d love to hear from you. Apply now and help us deliver impactful marketing that drives retention and revenue.

We are an international group of companies that is looking for talented and long-term focused employees! Our team specializes in media buying, and also has our own high-risk products. We are looking for an experienced and responsible account farmer to work with the Facebook and Google advertising platforms. Your main task is to create, develop and support accounts for arbitration purposes, ensure stable operation, and bypass possible restrictions.

• 🚀Responsibilities:
  Registration, verification and warming up of advertising accounts (Facebook, Google);
  Work with anti-detect browsers and proxies;
  Creation and management of a network of accounts for the arbitration team;
  Onboarding new agencies and managing their replenishment;
  Resolving problems with account blocking and recovery;
  Interaction with buyers and other team members;
  Optimization of farming processes and scaling of account infrastructure.
• 
  🚀Requirements:
  Experience as a farmer from 1 year;
  Experience working with task managers.
  Understanding of Facebook and Google Ads algorithms;
  Proficiency in anti-detection tools (Octo, Adspower);
  Experience working with proxies, cloaks;
  Ability to bypass blocking and restore accounts;
  High attentiveness and responsibility;
  Willingness to work in a team.
• 
  💸We offer:
  Competitive pay
  Quarterly bonuses for stable and well-coordinated work, achieving KPI;
  Flexible schedule;
  Opportunities for growth and training;
  Possible relocation to Cyprus.

Play.Partners is an international iGaming Affiliate Network that’s scaling fast and hungry for more. We’re looking for a Head of Affiliates who’s ready to take full ownership of our affiliate direction — from strategy and team building to scaling traffic and driving long-term partnerships.

💥 What You’ll Own:

• Full-cycle development of the affiliate department
• Building and executing strategies to attract, grow, and retain partners
• Leading and mentoring a team of affiliate managers (or building it from scratch)
• Negotiating win-win deals with key partners and networks
• Optimizing performance metrics: CPA, ROI, payouts, etc.
• Collaborating with product, analytics, and marketing teams to drive results

⚡️ What We’re Looking For:

• 3+ years in affiliate marketing (iGaming / Betting / High-risk verticals)
• 1+ years in a leadership role (Head / Lead / Team Lead)
• Solid understanding of performance marketing metrics (CPA, CPL, RevShare, ROI)
• Proven ability to build and scale affiliate programs
• Strong negotiation skills and relationship-building mindset
• Analytical thinking + a “numbers first” approach
• Self-starter attitude with the confidence to own decisions and outcomes

🚀 What You Get:

• Full ownership of the affiliate vertical — we trust your expertise
• Direct impact on business growth and strategic direction
• Competitive compensation (base + performance bonuses)
• 100% remote work or hybrid — your choice
• Access to top industry tools, private events, and conferences
• A driven team that values results, not micromanagement

Ready to build something big?

Let’s talk — drop your CV or LinkedIn, and let’s see if we’re a fit 😉

We’re hiring a Cloud DevOps Engineer to drive the design, automation, and reliability of our multi-cloud infrastructure. This is a key role in a fast-paced startup environment, where you'll play a critical part in building, managing, and securing our cloud-native platform across AWS, Azure, and GCP.

This is an opportunity to learn and grow in the world of cloud technologies. We are looking for a candidate with hands-on experience in writing and managing Terraform, as well as troubleshooting issues in managed Kubernetes environments such as EKS and AKS. This is a chance to join a dynamic team, deepen your technical knowledge, and develop advanced skills in complex cloud environments.

Role Overview:

As a Cloud DevOps Engineer, you will be responsible for implementing CI/CD pipelines, managing infrastructure as code, automating cloud operations, and ensuring high availability and security across environments. You’ll work closely with development, security, and data teams to enable fast, reliable, and secure deployments.

Key Responsibilities:

• Design, build, and maintain infrastructure using Terraform, CloudFormation, or Bicep.
• Manage CI/CD pipelines (GitHub Actions, GitLab CI, Azure DevOps, etc.) across multiple cloud platforms.
• Automate provisioning and scaling of compute, storage, and networking resources in AWS, Azure, and GCP.
• Implement and maintain monitoring, logging, and alerting solutions (CloudWatch, Stackdriver, Azure Monitor, etc.).
• Harden environments according to security best practices (IAM, service principals, KMS, firewall rules, etc.).
• Support cost optimization strategies and resource tagging/governance.
• Collaborate with engineers to streamline developer workflows and cloud-based deployments.

Required Skills:

• 4+ years of experience in DevOps, Site Reliability Engineering, or Cloud Engineering.
• Hands-on experience with at least 1 major cloud provider (AWS, Azure, GCP).
• Proficiency in infrastructure as code (Terraform required; CloudFormation/Bicep is a plus).
• Experience managing containers and orchestration platforms (EKS, AKS, GKE, or Kubernetes).
• Basic knowledge of CI/CD tooling and best practices.

Don't miss this rare chance to experience the best of a thriving startup - annual bonuses, options, and plenty more extras!

Note: Interviews will be conducted in English.

Join us to help scale and secure a cutting-edge cloud-native platform.

We're looking for a motivated Account Manager to join our team at С3РА! 

 If you're passionate about building strong relationships with advertisers, optimizing campaigns, and driving results, we’d love to hear from you.

You'll be working closely with existing advertisers, ensuring smooth communication and maximum efficiency.

Your future Team Lead, Наталія, is an experienced professional who values structured work, transparency, and efficiency. She’ll support you in growing within the role and achieving outstanding results.

Sounds like a match? Apply now, and let’s create something great together! 

Requirements:

• Proven experience as an Account Manager/Affiliate manager/BDM in the affiliate marketing industry. 
• 0.5+ year of experience working on dating/sweepstakes projects.
• Deep understanding of key performance metrics (CPA, CTR, CPL, CPV, CPC, RevShare, ROI, LTV). Basic knowledge of Lead Generation, SEO, PPC, and Email Marketing. 
• Strong awareness of the market, key advertisers, and major affiliate programs.
• Excellent negotiation and persuasion skills. 
• Strong communication skills and the ability to build long-term relationships with advertisers.
• Exceptional self-management skills with a structured and systematic approach to work. 
• A growth mindset, ambition, and a constant drive for improvement.
• Upper-intermediate English (both written and spoken).

Responsibility:

• Advertiser relationship management: build and maintain strong, trust-based relationships with existing advertisers, finding new partners, ensuring long-term cooperation.
• Communication & Support: Provide ongoing support, professional guidance, and feedback to advertisers.
• Campaign Optimization: Monitor, analyze, and optimize campaigns, including conversion points of creative materials.
• Market Research: Stay updated on industry trends and analyze new opportunities for business growth.
• Offer & Partner Acquisition (as needed): Search for new partners or offers upon request.
• Performance Tracking: Meet and exceed personal commercial KPIs.

Work Conditions:

• Remote work in Ukraine or from abroad;

• Medical insurance;

• Over 30 days off throughout the year (20 working days of vacation + public holidays) and 10 sick days;

• Corporate English courses;

• A MacBook for convenient work;

• Salary linked to the current exchange rate;

• Reasonable and loyal management;

• Team-building activities, knowledge sharing, and many interesting initiatives within and outside the holding company.

Please note: we are only considering candidates with experience in MedTech / Healthcare domain.

Projects in various Healthcare subdomains, implemented using the HL7 FHIR standard for international clients from regions including the Middle East, Asia, the US, and Europe.

Responsibilities:

• Creation of the technical design and technical specifications for business solutions
• Business decisions analysis
• Change management support
• Development support
• Testing activities

Background:

• 3+ years of experience system analysis, product ownership 

Required skills:

• Clear understanding of principles and specifics of software development methodologies Strong understanding of Agile/Scrum
• Knowledge of data modeling and data flows modeling, data mapping
• Knowledge of basic principles of SQL & relational databases, NoSQL databases
• Extensive knowledge of business analysis activities and techniques (UML, BPMN)
• Knowledge of requirements management tools (at least JIRA & Confluence)
• Good experience in working with REST APIs, JSON, XML, Postman
• Systems thinking and functional decomposition skills
• Excellent knowledge of bug life cycle
• Experience in Test Design, Test Case creation and maintenance
• Experience in testing complex software applications

Big advantage:

• Experience with healthcare systems and healthcare standards like HL7 FHIR, HL7 v3, SNOMED

Nice to haves:

• Understanding of programming languages
• Experience of using version control systems (e.g. GIT)
• Experience of using test automation or BDD (Cucumber, Behave)

We offer:

• Competitive compensation
• Full equipment for remote work
• Full remote setup, with the option to work from our Kyiv office (Business Center Europe Plaza, near the metro)
• Corporate English classes via Zoom (fully covered by the company)
• Paid time off, vacation, and 100% paid sick days
• Additional New Year holidays
• Opportunities to impact the direction of projects and product growth
• Interesting and large-scale projects
• Dynamic, professional team
• Supportive and responsive management

About Edenlab

Edenlab is a custom software development company with deep expertise in fintech and healthcare. We work on large-scale, meaningful projects for international clients — from MedTech platforms and e-Government services to core fintech solutions.

We cover the full product development lifecycle: from business and system analysis to architecture, development, testing, and post-release support.

Our team is our greatest value. We’re a group of smart and driven people who care about building products that make a real impact. We combine startup agility with enterprise-level quality.

We value ownership, transparency, and curiosity — and we’re looking for people who share the same mindset.

If this role sounds like a good fit for you, we’d love to hear from you! Please send your CV along with your salary expectations!

edenlab.com.ua

We are inviting you, a highly motivated and results-oriented Security Engineer to join our team for ensuring and developing solutions, as well as strengthening the product infrastructure.

Our team has unique expertise in research, analysis, and product development. By relying on technical insights and a data-driven approach, we create disruptive future-defining innovations of the fin-tech industry that remain our basis for success.

Responsibilities

• Develop, implement, maintain, upgrade, and test cybersecurity products
• Provide cybersecurity-related support to users and customers
• Integrate cybersecurity solutions into systems and services, ensuring their stability and performance
• Securely configure systems, services, and products
• Maintain and upgrade the security of systems, services, and products
• Implement cybersecurity procedures and controls
• Monitor and ensure the performance of the implemented cybersecurity controls
• Document and report on the security of systems, services, and products
• Work closely with the Engineering teams on cybersecurity-related actions
• Implement, apply, and manage patches to products to address technical vulnerabilities

Requirements

• 3+ years of experience in information security and cybersecurity roles
• Background in development, DevOps, system administration, etc.
• Hands-on experience in developing, integrating, and testing security solutions
• Experience with vulnerability analysis and incident response
• Proficiency in scripting languages such as Python, Bash, PowerShell, etc
• Solid understanding of secure development lifecycle, operating system security, and computer network security
• Experience with both offensive and defensive security practices
• Knowledge of cybersecurity controls, solutions, and technologies
• Ability to collaborate with cross-functional teams and colleagues
• Effective communication and presentation skills to report to stakeholders
• Strong analytical and problem-solving skills
• Reliability, integrity, and responsibility in handling sensitive information and security tasks

• Upper-Intermediate English

   

Will be a plus

• Experience with Ruby, Go, or other programming languages

• Security certifications 

   

We offer

• Compensation for tax expenses of private entrepreneurs in Ukraine
• Qualified assistance and support for Ukrainian private entrepreneurs
• 10 paid sick leave days per year
• 20 paid vacation days per year
• Public holidays according to current Ukrainian legislation
• Medical insurance for employees
• Compensation for professional education and learning English
• Compensation for a sports subscription or sports equipment

The Customer Support Engineer will focus on providing technical support and maintaining production operations. The specific requirements and responsibilities include:

The vacancy assumes a shift work schedule.
Shifts are from 8 a.m. to 16 a.m., from 16 a.m. to 24 a.m.
 

Job Requirements:

• Proficiency in using PC. Ideally after QA courses
• Background in Data Support (Tier 1+2); Tier 3 is an advantage.
• Strong troubleshooting and problem-solving skills.
• Excellent service orientation and communication skills.
• English level at least B1.
• Ability to work independently and as part of a team.

Key Responsibilities:

Problem Resolution:

• Identify potential production issues and implement proactive solutions.
• Troubleshoot technical issues and collaborate with teams to ensure resolution.

Customer Support:

• Provide prompt technical support to end-users
• Collaborate with R&D and product management to resolve client issues.

Production Coordination:

• Develop and manage production schedules.
• Adjust schedules as needed to accommodate changes or delays.

Stakeholder Communication:

• Serve as the primary liaison between teams to ensure clear communication.
• Notify stakeholders and clients of any delays or issues.