Jobs at Djinni

We are looking for a Cybersecurity Penetration Tester with deep expertise in offensive security and vulnerability assessment. You’ll be responsible for simulating attacks, finding weaknesses, and helping us build more secure systems.

Details: 
Experience: 5 years 
Schedule: Full time, remote 
Start: ASAP
English: Fluent
Employment: B2B Contract

Responsibilities:

• Conduct internal and external penetration testing
• Identify and report security vulnerabilities
• Perform red teaming and threat simulations
• Document findings and recommend remediation
• Stay updated with cybersecurity trends

Requirements:

• Deep knowledge of OWASP, CVEs, and MITRE ATT&CK
• Experience with tools like Burp Suite, Metasploit, Nmap, Wireshark
• Scripting in Python, Bash, or PowerShell
• OSCP, CEH, or other relevant certifications
• Experience in cloud and on-prem security environments

We are seeking a Senior Android Developer with 5+ years of experience building high-performance, scalable mobile applications. You'll join a cross-functional team to develop user-friendly, secure, and stable Android apps used by thousands (or millions) of users.

Details: 
Experience: 5 years 
Schedule: Full time, remote 
Start: ASAP
English: Fluent
Employment: B2B Contract

Responsibilities:

• Design, develop, and maintain Android applications using Kotlin/Java
• Collaborate with UI/UX designers and backend teams
• Optimize app performance and handle app store submissions
• Write unit, integration, and UI tests
• Ensure security, scalability, and responsiveness

Requirements:

• 5+ years of Android development experience
• Strong in Kotlin and Java
• Experience with Jetpack components, MVVM, Coroutines, Room, Retrofit
• Proficient in Git and CI/CD tools
• Familiarity with Firebase, Android Studio, and performance profiling tools
• Experience publishing apps on Google Play Store

Hardware Engineer

Location: Kyiv
Work format: On-site

We are a Ukrainian product company developing and manufacturing high-tech solutions that are already deployed on the battlefield — in the most intense defense and offense operations. Our team brings together experts in hardware development and production, united by one mission: to strengthen Ukraine’s defense through cutting-edge technology.

We proudly welcome veterans and their family members. Your resilience and experience are of exceptional value to our team.

The Role

We’re looking for a Hardware Engineer to join our R&D team and contribute to the development of secure communication systems — rugged, scalable devices that can withstand EW threats and adapt to fast-changing frontline needs. You will be involved in the full hardware development cycle: from schematic design to production launch.

What You’ll Work On

• Design electronic circuits and multilayer PCBs
• Select electronic components and prepare manufacturing documentation
• Test, debug, and optimize prototypes
• Work with microcontrollers and interfaces (SPI, I2C, UART, RS232)
• Integrate RF modules, power supplies, and low-power solutions
• Launch devices into serial production
• Collaborate with embedded, firmware, and mechanical teams

• Apply feedback from field testing and real combat use cases

   

Requirements

Must-Have:

• 2+ years of experience in full-cycle hardware development
• Strong skills in Altium Designer or other EDA tools
• Solid understanding of analog and digital circuitry
• Experience with multilayer PCB design and testing equipment (oscilloscopes, spectrum analyzers, logic analyzers)
• Practical knowledge of RF modules or wireless systems
• Team player mindset with the ability to work independently
• English: ability to read technical docs and write clear reports

Nice-to-Have:

• Experience with RF design or frequency hopping systems
• Familiarity with Embedded C/C++
• Knowledge of low-power design and battery-powered systems
• Previous work on combat-ready hardware or military background

What We Offer

• Work on impactful products for real-world defense applications
• Healthy, horizontal company culture — space for autonomy, experiments, and bringing your ideas to life
• On-site work in Kyiv
• Official employment
• Military deferment for conscripts
• Paid vacation and sick leave
• Health insurance and annual medical check-up
• Career development opportunities in hardware, embedded, or production paths

Hiring Process

1. Introductory call with a recruiter
2. Technical interview
3. Final interview with the team
4. Offer

Ready to make a real impact?
Apply now!

Responsibilities:
Product Strategy Development

• Creating long-term product development strategy for the company in alignment with business objectives
• Defining development priorities for PPC campaign optimization tools
• Implementing innovative solutions to improve advertising campaign results

Product Line Management

• Overseeing development of internal tools (Bid Management, campaign automation, tracking systems)
• Continuous updating and improvement of existing products such as CRM, analytics systems, or dashboards
• Managing product lifecycle: from concept to scaling

Market and Audience Analysis

• Researching the PPC market and advertising industry specifics
• Analyzing competitors and their product solutions to implement best practices
• Understanding the needs of media buyers, advertisers, and partners

Product Team Management

• Creating reports for further use in implementation
• Setting goals and objectives, monitoring their execution

Technical Integration and Innovation

• Implementing bid automation algorithms and campaign optimization
• Integrating anti-fraud systems for traffic quality monitoring

Analytics Work

• Building effective PPC campaign analytics systems: from conversion tracking to ROI
• Optimizing data processing workflows for rapid decision-making
• Using analytics to increase profitability

Business Unit Collaboration

• Close collaboration with media buying, analytics, and technical teams
• Developing products that support advertising campaign scaling (e.g., keyword auto-selection tools, creative automation)
• Ensuring interaction between product and operational teams

Budget Management

• Planning and controlling budget for product development and maintenance
• Evaluating economic efficiency of new tools and technologies
• Allocating resources between products based on their priority

Product Performance Monitoring

• Setting and achieving KPIs for each product (ROI growth, cost reduction, conversion improvement)
• Regular updating and optimization of tools based on feedback from media buyers and analytics
• Conducting tests and implementing results to improve product performance

Compliance with Gambling Industry Specifics

• Considering legal and ethical aspects when creating products for gambling advertising
• Developing solutions that comply with platform rules (Google Ads)
• Implementing mechanisms to minimize risks of account and campaign blocks

Requirements:

• 3+ years of experience in Product Management or Product Marketing, ideally within affiliate, iGaming, or AdTech.
• Proven track record of developing and optimizing products for media buying or PPC environments.
• Strong understanding of Google Ads, tracking systems (Keitaro, Voluum, etc.), and CRM/analytics tools.
• Solid knowledge of market analysis, competitor benchmarking, and product performance metrics.
• Experience managing cross-functional teams (Tech, PPC, BizDev, Compliance).
• Excellent analytical and strategic thinking skills, ability to translate data into actionable insights.
• English B2, Russian, Ukrainian fluent
• Strategic thinker — capable of seeing the big picture and aligning product growth with business goals.
• Analytical and data-driven — makes decisions based on insights, not assumptions.
• Result-oriented — focused on measurable outcomes and ROI.
• Innovative and curious — constantly exploring new tools, trends, and approaches.
• Collaborative and communicative — easily interacts with technical and marketing teams.
• Organized and structured — able to manage multiple projects simultaneously.
• Responsible and proactive — takes ownership of product outcomes and drives initiatives to completion.
  -Adaptable — thrives in a fast-changing digital and regulatory environment.
  
  Working terms
• possibility of remote work;
• paid vacation — 21 working days;
• annual salary review;
• opportunity for career growth within the company.

PwC is a network of over 370,000 employees in 149 countries focused on providing the highest quality services in the areas of audit, tax advisory, consulting and technology development.

What we offer:
- Official employment;
- Remote work opportunity;
- Annual performance and grade review;
- A Dream team of experienced colleagues and high-class specialists;
- Language courses (English & Polish languages);
- Soft skills development;
- Personal development plan and career coach;
- Corporate events and team-buildings.

Main responsibilities:

• Developing innovative solutions for our clients by leveraging cutting-edge data science, machine learning, and AI technologies;
• Developing intelligent assistants using the latest large language models (e.g., GPT-4, Falcon 2, LLAMA 3, Mixtral), employing Retrieval Augmented Generation techniques, and utilizing agent frameworks (e.g., Langraph, CrewAI);
• Utilizing AI expertise to recommend the most effective technical approaches and solution architectures for addressing business challenges;
• Leading data science project teams of 1-5 members, managing small to medium projects, and overseeing parts of larger engagements under senior supervision;
• Working closely with PwC industry experts, clients, and higher management while actively participating in the proposal-making process within your area of expertise;
• Communicating complex insights in a clear and actionable manner to non-technical colleagues and clients.

Requirements:

• 3+ years of relevant professional experience;
• Solid knowledge of ML/AI concepts: types of algorithms, machine learning frameworks, model efficiency metrics, model life-cycle, AI architectures;
• Knowledge and experience in production grade code development in Python;
• Solid knowledge of SQL;
• Experience with LLMs and related concepts (e.g. RAG, vector DBs, AI agents);
• Understanding of cloud concepts and architectures, with hands-on experience in cloud services (GCP, AWS, Azure);
• Knowledge of CI/CD and DevOps practices;
• Experience with deploying code with Docker / Kubernetes;
• Strong interpersonal and communication skills — essential in day-to-day cooperation with clients and the team;
• Outstanding supervision and mentorship abilities;
• Graduate of Economics, Econometrics, Quantitative Methods, Computer Science, Math, Physics, Operational Research or related discipline;
• Excellent analytical and problem-solving skills, including the ability to independently disaggregate issues, identify root causes and recommend solutions to business problems;

• Proficiency in English, both written and spoken.

   

  Nice to have: 

• Familiarity with MLOps tools (e.g., Azure AI Studio, AzureML, Vertex.AI, SageMaker, MLFlow);
• Knowledge of an extra programming language (e.g. C#, Go, Java);
• Knowledge of Natural Language Processing techniques;
• Experience in banking, retail or consulting;
• Experience in leading project teams.

Why PwC?

We are not just numbers and reports. PwC is the impact you can create through your actions. Our team will help you achieve more, and we are ready to start this journey with you.

Ready for a challenge? Send your resume and join the team that is shaping the future!

We're looking for a skilled SEO Specialist to join our team in the fast-paced world of iGaming and sports betting!

Responsibilities:

• Develop and execute SEO strategies for Tier-1 English-speaking markets (US, Canada, UK, etc.).
• Build topic clusters, keyword maps, and create detailed content briefs.
• Collaborate with writers and editors to publish large volumes of SEO-optimized content.
• Conduct content audits, track keyword rankings, and adapt to algorithm changes.
• Work closely with designers and developers to improve UX and key site performance metrics.
   

Requirements:

• Proven experience in driving SEO success in highly competitive Tier-1 markets (you’ve ranked tough keywords in top positions 🔝).
• Deep understanding of on-page, off-page, and content SEO.
• Hands-on experience with tools like Ahrefs, SEMrush, Surfer SEO, Google Search Console, Screaming Frog, and more.
• Ability to independently manage SEO projects from strategy through execution and analysis.
• Fluent English (C1 or higher) – editorial mindset is a big plus.
   

We Offer:

• Work with industry experts in FinTech
• Competitive USD salary + benefits package
• Fully remote position — work from anywhere in the world
• Diverse and multicultural international team
• Opportunities for professional development and learning
• Join a team of experienced specialists and grow with us!

Lead Generation Specialist (IT Sales)
Part-time or Full-time | Remote | Long-term

OnePlusOne Solutions is looking for a proactive and detail-oriented Lead Generation Specialist to help us grow our pipeline and bring in new clients through Upwork, LinkedIn, and other online channels.

We’re a flexible international team working on design and development projects — and we’re looking for someone who’s ready to grow with us.
The work schedule is focused on the second half of the day (starting around 15:00) to align with international communication and meetings.

What you’ll do:

• Search and bid on relevant jobs on Upwork from our verified agency profile
• Research and engage potential leads on LinkedIn and other platforms
• Identify and qualify potential clients through multiple channels
• Track and enter lead data and activity in HubSpot
• Keep documentation and reporting organized and up to date
• Conduct intro calls with potential clients and hand over warm leads to the team

• Collaborate closely with management to adjust strategies and priorities

   

Requirements:

• Experience in lead generation and bidding on Upwork
• Confident communication skills for holding intro calls with clients
• Basic understanding of IT services and outsourcing
• English level B2+ (written and spoken)
• Attention to detail, structured workstyle, and consistency in reporting
• Experience with HubSpot (or readiness to learn quickly)
• Strong self-management and reliability

Format: Remote
Schedule: Oriented toward the second half of the day (starting ~15:00)
Workload: Available for both full-time and part-time
Long-term collaboration and growth opportunities

We are looking for a Customer Support team player who will be an integral part of the memoryOS team and deliver exceptional service to our users.
 

We’re a remote team of 30+ diverse, like-minded professionals, united in solving the problem of the forgetting curve.
 

As part of our team, you will manage a high volume of customer messages in Intercom, swiftly resolve issues, and effectively communicate key findings to drive continuous improvement.
 

Your ability to analyze feedback, refine communication approaches, and maintain a top-quality resolution time is essential to our mission of making it easier for people to remember what’s important.
 

Are you ready to have a chance to significantly impact our users’ lives by being part of a revolutionary approach to learning? Apply now!

Who are we?

memoryOS makes it easy for people to remember what’s important. Proven learning and memory techniques are merged with duolingo-like gamified e-learning with patented virtual mind palace tech. Co-founded by 2X World Memory Champion — Jonas von Essen.

We are proud to be the Most Funded App on Kickstarter. memoryOS was featured on TechCrunch and recognized by Google Brands Accelerator as “light years ahead of any other company in memory space.”

What you’ll be working on

• Respond to customer inquiries daily via Intercom promptly and accurately.
• Able to fully function within Intercom. Know how to increase productivity by automating processes, creating macros, and tracking analytics via Intercom to increase productivity metrics like first response time.
• Embed cutting-edge automated response systems with trained AI.
• Troubleshoot and resolve customer issues related to account management, billing, app usage, and more.
• Document valuable customer interactions and feedback to improve the memoryOS experience. Log these and communicate them to the team in a self-regulated manner.
• Continue to train personal customer success knowledge (wisdom) to help ever-better the customer support team how to excel in handling inquiries, resolving issues, and maintaining high customer satisfaction.
• Maintain fast response speed and high customer satisfaction ratings and contribute to overall customer loyalty and retention.
• Collaborate with the Product and Marketing Teams to identify the best insights from feedback. Also, the areas of their application.

You will also get

• Transparent management and regular feedback.
• Significant opportunities for professional growth and impact on product development.
• Enjoy a vacation and paid sick leave days to relax every year.
• Fully remote: you’re free to choose your productive work time and place.

About you

• 3+ years of experience in Customer Success or Customer Support, with at least 1 year in a startup environment.
• Expert proficiency in Intercom, including analytics, macros, and ticketing system management.
• Strong analytical skills with a data-driven approach to problem-solving and process improvement.
• Ability to work independently with responsiveness and high responsibility, stepping up in times of need while collaborating effectively in a team-oriented environment.
• Highly empathetic, patient, and committed to exceptional customer service.
• A strong passion for technology, with a keen interest in learning and teaching others about our product.
• Experience of 2+ years with AI tools (such as ChatGPT) is highly important for information analytics and structuring.
• Proficiently apply Intercom’s tools, like Fin AI.
• Exceptional fluency in English, especially written English (C1)

Getting the job

Enjoy building a top-level product with us while gaining extensive professional experience in a company with an important mission.

Step by step for this position:

1. Interview with Recruiter (up to 45 min): Position discussion and check experience.
2. Interview with Recruiter and Team Lead (1 hour): Check basic competencies, culture fit, and a detailed сase approach to identify experience.
3. Debrief interview with CEO and Team Lead (30 min): Summarize experience and assess alignment with the company’s values, culture, and strategic goals.
4. Referral: Recommendations from the previous workplace.
5. Offer call with HR (30 min): Discussion of a Job Offer Proposal.

We look forward to receiving your application!

We’re building a large-scale data analytics ecosystem powered by Microsoft Azure and Power BI. Our team integrates, transforms, and visualizes data from multiple sources to support critical business decisions. Data quality is one of our top priorities, and we’re seeking an engineer who can help us enhance the reliability, transparency, and manageability of our data landscape. 

Your responsibilities: 

• Develop and maintain data quality monitoring frameworks within the Azure ecosystem (Data Factory, Data Lake, Databricks). 
• Design and implement data quality checks, including validation, profiling, cleansing, and standardization. 
• Detect data anomalies and design alerting systems (rules, thresholds, automation). 
• Collaborate with Data Engineers, Analysts, and Business stakeholders to define data quality criteria and expectations. 
• Ensure high data accuracy and integrity for Power BI reports and dashboards. 
• Document data validation processes and recommend improvements to data sources. 

Requirements: 

• 3+ years of experience in a Data Quality, Data Engineering, or BI Engineering role. 
• Hands-on experience with Microsoft Azure services (Data Factory, SQL Database, Data Lake). 
• Advanced SQL skills (complex queries, optimization, data validation). 
• Familiarity with Power BI or similar BI tools. 
• Understanding of DWH principles and ETL/ELT pipelines. 
• Experience with data quality frameworks and metrics (completeness, consistency, timeliness). 
• Knowledge of Data Governance, Master Data Management, and Data Lineage concepts. 

Would be a plus: 

• Experience with Databricks or Apache Spark. 
• DAX and Power Query (M) knowledge. 
• Familiarity with DataOps or DevOps principles in a data environment. 
• Experience in creating automated data quality dashboards in Power BI. 

Role Overview

We are seeking a Senior Product Manager to lead our ad network and channel integration strategy. This role is critical to our platform's expansion and optimization, working directly with company leadership to drive product roadmap decisions while managing a specialized technical team responsible for building and maintaining integrations with major advertising platforms.

Key Responsibilities

Strategic Leadership

• Collect and translate business requirements from company ownership into actionable product specifications
• Define and execute product strategy for ad network integrations and channel expansion
• Drive cross-functional collaboration between engineering, data science, and business development teams

Team Management

• Lead and mentor a specialized integration team of engineers and QA professionals
• Set team priorities, manage sprint planning, and ensure delivery excellence
• Foster a culture of innovation and technical excellence within the integration team

Product Development Priorities

Primary Focus:

• Automate existing channel integrations to enable seamless two-way data synchronization
• Optimize current integrations for improved data accuracy and real-time reporting capabilities
• Streamline integration processes to reduce manual intervention and improve scalability

Secondary Focus:

• Identify and prioritize new high-value advertising channels for integration
• Lead technical evaluation and implementation of new platform partnerships
• Expand market reach through strategic channel additions

Technical Oversight

• Define technical requirements and API specifications for channel integrations
• Create comprehensive product documentation and visual schematics for integration architectures
• Ensure data integrity and compliance standards across all integrated platforms
• Drive automation initiatives to improve operational efficiency and reduce time-to-market for new integrations

Required Qualifications

Experience & Background

• 5+ years of product management experience in adtech, programmatic advertising, or related fields
• Deep, hands-on understanding of major advertising networks including:
  • Paid social media platforms (Facebook, LinkedIn, Twitter, TikTok, etc.)
  • Programmatic advertising channels (DSPs, SSPs, ad exchanges)
  • API integrations and data synchronization protocols
• Proven track record managing technical teams and complex integration projects
• Strong analytical skills with experience in data-driven product decisions

Technical Skills

• Understanding of advertising technology ecosystem and data flow
• Experience with API integrations, webhooks, and real-time data processing
• Familiarity with advertising platform APIs and their capabilities/limitations
• Knowledge of data privacy regulations and compliance requirements

Leadership & Communication

• Excellent stakeholder management and communication skills
• Experience translating business requirements into technical specifications
• Strong project management skills with ability to manage multiple concurrent initiatives
• Collaborative leadership style with proven ability to influence cross-functional teams

Preferred Qualifications

• Experience in pharmaceutical, healthcare, or highly regulated industry marketing
• Understanding of healthcare professional targeting and compliance considerations
• Familiarity with NPI data and healthcare professional identification systems
• Experience with marketing automation platforms and attribution modeling
• Strong background in automation technologies and AI agent development/implementation
• Experience building or managing intelligent automation workflows and AI-driven processes

Our Mission and Vision

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.

We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That’s exactly the kind of teammates we want on board.

About the Team and Role

We’re on a mission to supercharge our Infrastructure Stream, so we’re looking for a driven Infra Engineer to make it happen. Our infra engineers are dealing with a range of different challenges, from managing our services that keep Solidgate’s backend running to optimizing our cloud infrastructure.
You’ll build rock-solid, scalable systems and craft workflows that make our tech team faster, smarter, and unstoppable.

You’ll work side by side with Mykyta, our Head of Infrastructure, who’s scaled our infrastructure from the ground up. He doesn’t just set the strategy — he’s hands-on, rolling up his sleeves and driving improvements alongside the team of 4 other qualified Infra Engineers.

Interesting fact: Our Infra team is committed to the long haul — on average, they’ve been at Solidgate for 5 years, driving innovation and shaping our infrastructure every step of the way.

Explore our technology stack ➡️ here (https://solidgate-tech.github.io/)

What you’ll own

— Supercharging our CI/CD pipelines to make releases faster and smoother

— Bringing our infrastructure fully in line with Infrastructure as Code principles

— Maintaining and modernizing existing systems to keep them rock-solid

— Collaborating closely with the whole tech team

— Data Engineers, Development, and Product

— Keeping our infrastructure and processes docs up-to-date

You’re a great fit if you have

— 5+ years of hands-on experience as a DevOps or Infrastructure Engineer

— Solid Linux skills — networking, process management, storage, the whole stack

— Proven experience with AWS — VPC, EC2, ECS, RDS, CloudFront, Lambda

— Experience with the HashiCorp stack — Terraform, Vault

— Background in microservices platforms — building infrastructure with microservices in mind and designing inter-service interactions

Nice to have

— Experience working on fintech projects

— Hands-on with PCI DSS certification processes

— Development experience in Python, Go, or similar

— Familiarity with HashiCorp Packer and Consul

Why Solidgate?

• High-impact role. You’re not inheriting a perfect system — you’re building one.
• Great product. We’ve built a fintech powerhouse that scales fast. Solidgate isn’t just an orchestration player — it’s the financial infrastructure for modern Internet businesses. From subscriptions to chargeback management, fraud prevention, and indirect tax — we’ve got it covered.
• Massive growth opportunity. Solidgate is scaling rapidly — this role will be a career-defining move.
• Top-tier tech team. Work alongside our driving force — a proven, results-driven engineering team that delivers.

• Modern engineering culture. TBDs, code reviews, solid testing practices, metrics, alerts, and fully automated CI/CD.

   

💌 The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun.

Tomorrow’s fintech needs your mindset. Come build it with us.

We seek an Accounts Receivable professional who is a certified Bookkeeper and also has experience in Collections. You will join the AR team of Automat-it's global customers and provide excellent customer service to our clients and stakeholders.

📍 Work location - remote from Ukraine

If you are interested in this opportunity, please submit your CV in English.

Responsibilities:

• Issue and track credit memos, refunds, and adjustments in accordance with company policy
• Maintain and reconcile customer accounts, resolve discrepancies, and receipts issuing for incoming payments
• Support the month-end close process, including AR reconciliations and revenue reporting
• Oversee and enhance collections and accounts receivable aging processes to minimize delinquencies and establish scalable operational practices.
• Work cross-functionally to review, investigate, and address customer account discrepancies
• Work with the sales team to review overdue accounts and create strategies for collecting outstanding amounts.
• Resolve collection issues by analyzing customer payment plans, histories, and credit limits.
• Partner with the accounting team to maintain an accurate and reconciled A/R sub-ledger, addressing any provisions for bad debts as necessary.
• Conduct credit risk analysis for new and existing customers.
• Handle ad-hoc finance tasks related to the main stakeholders

Requirements:

• Certified bookkeeper
• 3+ years of working experience in an Accounts Receivable role, which includes collection processes and operations, from a large organization with multiple currencies, preferably in tech companies.
• Excellent Microsoft Excel/Google Sheets skills, including pivot tables and functions such as VLookup 
• Experience with ERP systems, preferably Priority system
• Excellent customer-facing skills
• Bachelor’s Degree in a relevant field, such as Accounting, Finance, Mathematics, or Statistics
• Fluent in written and verbal communication skills in English
• Outstanding attention to detail and excellent time management skills
• A solid service orientation combined with assertiveness and the ability to influence actions to achieve desired outcomes effectively

Benefits:

• Professional training and certifications covered by the company (AWS, FinOps, Kubernetes, etc.)
• International work environment
• Referral program – enjoy cooperation with your colleagues and get a bonus 
• Company events and social gatherings (happy hours, team events, knowledge sharing, etc.)
• English classes

• Soft skills training

   

Country-specific benefits will be discussed during the hiring process.

Automat-it is committed to fostering a workplace that promotes equal opportunities for all and believes that a diverse workforce is crucial to our success. Our recruitment decisions are based on your experience and skills, recognizing the value you bring to our team.

What you will do:

• Work with incoming tickets in Zendesk with a focus on billing issues.
• Provide quality support while adhering to the team’s SLAs and KPIs.
• Handle customer complaints and come up with creative solutions in line with Gismart’s support policy.
• Test new support channels in the future, e.g. chat support and phone support.
• Create and maintain the library of saved replies.
• Collaborate across teams for reporting and bug resolution.
   

Key qualifications:

• Written English — Advanced (C1-C2). Ability to create complex step-by-step instructions and handle billing issues while keeping replies clear, structured, and polite.
• Speed typing.
• Understand how mobile apps work (app versions, updates, compatibility with various devices).
• Understand the nature of subscriptions: renewals, refunds, billing.
• Stress-resistant
• Ability to work independently
• Good time management skills
• Be a team player
   

Will be a plus:

• Experience with PayPal/ Stripe or other payment platforms
• Experience with a ticket or chat systems (Zendesk/ Intercom/ Freshdesk, etc.)
• Genuine interest in the wellness sphere (dance, self-care, face yoga, nutrition).
   

Employee Benefits:

• Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs.
• Сoworking Compensation: We provide 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace.
• Flexible Public Holidays Policy: Gismart provides its employees with 6 fixed public holidays per year and gives you the freedom to choose 5 additional holidays to your liking.
• 100% Sick Leave Compensation
• Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, therapy costs.
• Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools.
• Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses.
• Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart.
• Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.

Role Overview:
Our partner (headquartered in US, New York, NY) is looking for an innovative agent focused engineer to expand product agent back‑end so new automations can be shipped every week.

Responsibilities:

• Design and implement multi-agent orchestration systems, managing agent interactions, control transfers, and task coordination across specialized agents (planner, email analyzer, search, etc.)
• Develop and maintain agent configuration management systems including dynamic Firestore-based configurations, tool assignments, model selection, and prompt engineering for optimal agent performance
• Build and integrate custom tools and workflows for calendar management, memory systems, UI interactions, and email processing pipelines using sequential agent workflows
• Implement and optimize memory and context management including session handling, persistent user memory (Mem0 experience is a plus), and ensuring agents maintain relevant historical context
• Manage real-time agent communication systems including WebSocket connections, multi-modality support (text/audio/image), and background task processing for seamless user experiences
• Write evals and unit tests to ensure consistency 

Qualifications:

• Expert Python development with strong async/await programming patterns, FastAPI integration, experience with Google ADK (Agent Development Kit) framework or equivalent like LangChain, Crew or similar
• Deep understanding of LLM integration and prompt engineering, specifically with Gemini models, including model selection, response optimization, and token management
• Experience with cloud-native architectures including Firestore for configuration management, Google Cloud services integration, and microservices communication patterns
• Proficiency in building and maintaining tool ecosystems including calendar APIs, memory systems, search integrations, and custom function development for agent capabilities
• Strong background in AI/ML workflows including sequential processing, agent orchestration, error handling, performance optimization, and end-to-end testing of AI systems

We’re looking for a JavaScript Engineer to join our growing team and lead the development of user interfaces and services that power marketing analytics, identity resolution, and cross-platform personalization.

What You’ll Do

• Build and maintain high-performance, scalable web applications using React.js, Node.js
• Work closely with Data Scientists to bring graph-based identity resolution, campaign analytics, and data activation to life.
• Develop UIs with advanced data visualization (e.g., using D3, Highcharts, and Recharts).
• Collaborate on multi-tenant architecture, OAuth-based integrations, and automated onboarding experiences using Auth0, Firebase, and Google Cloud Functions.
• Work with external teams to integrate features and deliver end-to-end value, including Stripe billing, Slack alerting, SendGrid messaging, and BigQuery pipelines.
• Champion UI/UX best practices while maintaining clean, maintainable code using ESLint, Prettier, and Husky-driven workflows.

Must-Have Qualifications

• 4+ years of experience with JavaScript and modern frameworks.
• 3+ years of experience with React.js, including hooks and context API.
• 3+ years of experience with Node.js, Express.js, and related tooling.
• Solid experience working in a Serverless environment (especially with Google Cloud Platform: Firebase, Functions, App Engine, API Gateway) is a must
• Deep understanding of REST APIs and third-party integrations (Things we use: Google Ads, Facebook Marketing API, Plaid, Stripe).
• Experience with CI/CD workflows using GitHub/GitLab pipelines.
• Familiarity with data visualization libraries (D3, Highcharts, Recharts).
• English: upper-intermediate level or higher.

Bonus Points

• Experience with Neo4j and graph data modeling (e.g., identity graphs).
• Knowledge of LaunchDarkly, Formik, Yup, and TailwindCSS.
• Prior work with OpenTelemetry, Sentry, or other observability stacks.
• Familiarity with Mongoose, MongoDB, BigQuery, and CDP tools.
• Experience building dashboards for analytics or marketing tech platforms

Tech Stack You’ll Work With

• Frontend: React, Vite, MUI, AntD, Tailwind, D3, Highcharts, Recharts, Formik, Yup
• Backend: Node.js, Express, Firebase, MongoDB, BigQuery, Auth0, Stripe, Slack APIs
• DevOps/Tooling: GitHub Actions, Husky, Prettier, ESLint, pnpm, Vitest, Jest
• Data & Observability: OpenTelemetry, Google Ads/Analytics APIs, Smartlook, Sentry
• Visualization & Reporting: Kendo PDF, jsPDF, xlsx, Venn.js

What We Offer:

• 4 weeks of paid vacation per year (with flexible scheduling)
• Unlimited sick leave — we trust your judgment and care about your health
• US Bank Holidays off — following the American holiday calendar
• A chance to work in a dynamic, multicultural team of professionals driven by a
• shared passion for product innovation and real impact
• A flat structure, no micromanagement, and full ownership of your work
• Remote-first culture and flexible working hours

Our Interview Process Is Simple and Fast:

1. Recruitment Screening Call

General conversation about your background, English check, and Q&A from your side.

2. Technical & Soft Skills Interview

Conducted by our Head of Delivery and Tech Lead.

3. Final Culture Fit Interview

General conversation in English with our CОO and CTO.

Why Join Us?

Be part of a product-first, data-driven startup reshaping martech

Work on modern tech with real ownership and creative freedom

Collaborate with senior-level professionals in a global, fast-moving environment

Ready to build the future of data-powered marketing with us?

Apply now and let’s talk!