Jobs at Djinni

Description:

We're looking for an experienced Google Ads specialist who knows both Search and Display networks inside out. This is hands-on work managing live campaigns daily, not strategy decks.

What you'll be doing:

• Managing Google Ads campaigns across Search and Display networks
• Driving high-volume desktop traffic to landing pages
• Keeping CPC as low as possible while maintaining traffic quality
• Building and testing ad creatives, audiences, and placements
• Setting up and optimizing Display campaigns with manual placements and exclusions
• A/B testing ad copy, bidding strategies, and targeting
• Daily monitoring and adjusting bids, budgets, and negative keywords
• Reporting on performance metrics (CPC, CTR, conversion rates, spend)

Must-have:

• 2+ years hands-on Google Ads experience (not just certifications)
• Strong experience with both Search AND Display campaigns
• Proven ability to drive desktop-heavy traffic (not mobile-first)
• Track record of keeping CPC low on competitive terms
• Experience with manual CPC bidding and bid adjustments
• Knowledge of placement exclusions and audience layering on Display
• Comfortable managing multiple campaigns and accounts simultaneously
• Can show real results - screenshots, case studies, or portfolio

Big plus:

• Experience with lead generation campaigns
• Familiar with European markets (FR, BE, DE)
• Experience managing large daily budgets ($500+/day)
• Knowledge of Google Ads scripts or automated rules
• Experience with landing page optimization for Quality Score

What we offer:

• Long-term ongoing work
• Fast communication, no bureaucracy
• Performance bonuses for hitting CPC/volume targets
• Full autonomy on campaign management
  
  
  Candidate needs to be comfortable working with aggressive/gray landers.

Requirements:

• A bachelor’s degree and a minimum of 2 years UI/UX design experience for digital products or services;
• Experience in creatives for social ads (or advertising)
• A portfolio of professional UI/UX design work for both web and mobile platforms;
• Intermediate+ English, both written and verbal is a must;;
• Working knowledge of the following technologies and software: Figma, Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems, and Adobe Creative Suite;

• Multi-tasking and time-management skills, with the ability to prioritize tasks;

   

Responsibilities:

• Review and audit existing user flows (search, onboarding, booking, dashboard) to identify UX friction points and quick wins
• Developing and conceptualizing comprehensive UI/UX design propositions based on client's brief;
• Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes;
• Iterate on design proposals based on stakeholder feedback and business objectives
• Collaborating with the product team, and business and tech team to ensure the creation and delivery of tailored experiences for the digital user;
• Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior;

Would be a plus:

• Experience in video creation via AI
• French speaker

Expectations:

Strong skills in Delphi developing

Teamwork and excellent interpersonal communication skills

What we offer:

Remote and flexible work schedule

Friendly team, absence of bureaucracy, quick resolution of any issues

3 Sick Day per year

B2B contract

20-35 $ /hour

We’re excited to welcome Customer Support Agents who speak Spanish or Portuguese, enjoy helping people, and want to grow together with a supportive team.
 

What you'll be doing:
- Helping customers with their questions and concerns across multiple channels (chat, email, phone calls, etc.)
- Staying in touch with the team during your shift to solve issues faster together
- Making sure each customer gets clear, friendly, and helpful responses

What we’re looking for:
- Prior experience in support? Great!
No experience? Also great — we love people who are eager to learn!
- You’re okay with rotating shifts: 
Morning: 07:00—15:00 
Evening: 15:00—23:00 
Night: 23:00—07:00 (Night shifts come with bonuses 💰)
- You're calm under pressure and genuinely care about helping people
- You’re comfortable communicating in Spanish or Portuguese, both written and spoken — at least B1–B2 level

What you’ll get:
- 100% remote work — wherever you feel most productive
- Extra bonuses for night shifts
- Full onboarding & training — we won’t leave you guessing
- Supportive startup vibe — small team, no bureaucracy
- Room to grow and become a pro in customer support
 

If you're someone who enjoys solving problems and making someone’s day a little easier — we’d love to hear from you! 🚀

Job Summary:
 

We are seeking an experienced Email Marketing Specialist to own and execute our email marketing operations end-to-end. This role is fully focused on email performance — managing multiple ESPs, driving inbox placement, creating compelling content, updating HTML templates, and delivering consistent, measurable results.

This is a hands-on role for someone who lives and breathes email: strategy, execution, deliverability, content, and optimization. You’ll work across multiple ESPs and domains, ensuring campaigns are compliant, well-designed, properly warmed, and performing at scale.

Strong attention to detail, accountability, and a results-first mindset are essential.

Key Responsibilities:

1. Email Marketing Execution

• Plan, build, and execute email campaigns across multiple ESPs
• Manage day-to-day sending operations with a focus on reliability and performance
• Ensure campaigns are compliant, properly authenticated, and aligned with best practices
• Deliver consistent inbox placement and engagement results

2. ESP Management

• Register, configure, and manage accounts across multiple Email Service Providers (ESPs) when needed.
• Complete ESP onboarding, compliance reviews, and approval processes
• Communicate with ESP support teams to resolve issues and maintain healthy sending status
• Track ESP limits, sending volume, usage, and performance

3. Deliverability & Reputation Management

• Execute domain and inbox warm-up strategies
• Monitor deliverability metrics including inbox placement, bounces, complaints, and blocks
• Identify and resolve spam filtering or reputation issues
• Proactively protect sender reputation across ESPs and domains

4. Content & HTML Templates

• Create, edit, and optimize email copy for performance and compliance
• Build and update clean, responsive HTML email templates
• Customize templates for different campaigns, ESPs, and audiences
• Ensure emails render correctly across major inbox providers and devices

5. Performance Monitoring & Optimization

• Track and analyze key metrics: delivery rate, bounce rate, complaint rate, engagement signals
• Identify trends and opportunities to improve performance
• Provide clear performance summaries and recommendations
• Continuously test and refine content, templates, and sending strategies

Required Skills & Experience:
 

• Proven experience as an Email Marketing Specialist
• Hands-on experience working with multiple ESPs
• Strong understanding of email deliverability and sender reputation
• Ability to create and modify HTML email templates
• Strong copywriting and content optimization skills
• Comfortable managing high-volume email workflows
• Excellent organization, attention to detail, and follow-through

Nice to Have:

• Experience managing multi-domain email programs
• Familiarity with warm-up tools or internal warm-up processes
• Understanding of inbox provider behavior (Gmail, Outlook, Yahoo, etc.)
• Technical or scripting experience (helpful, not required)
   

Compensation: Based on experience and discussed during the interview

Work Schedule: PST hours (8:00 AM – 4:00 PM)

Work Location: Remote

The project is a scheduling platform designed to help hospital emergency departments transition from static staff planning to a dedicated, flexible scheduling system. The application is business-critical and must support rapid schedule changes, clear and well-structured data, and reliable reporting within a healthcare environment.

We offer:

We offer a warm, friendly, and collaborative environment, with constant support and knowledge sharing, a well-organized working process, and opportunities for professional growth. We’ve created a strong corporate culture based on transparency, freedom, honesty, and partnership. Join our passionate professional community!

Requirements:

• 8+ years of commercial experience in backend software development
• 4+ years of experience in software development with Golang
• 2+ years of team leadership is a must 
• Experience with Domain-Driven Design (DDD), Clean Architecture
• Experience developing and using RESTful services or Web APIs
• Experience with distributed systems and routing/messaging
• Experience with PostgreSQL
• Creative and detail-oriented personality with excellent communication skills
• Willingness to be a subject matter expert, learn new things, and work in a team
• Experience with legacy systems and modernization
• Strong experience with AWS 
• English level - C1 
• Education: Degree in Computer Science or similar

Would be a plus:

• Experience with open-source development
• Experience with React.js and Node.js
• Understanding the React Native mobile development

• Experience with Datadog

   

Responsibilities:

• Leading development team
• Communicating with a client accurately and clearly; gathering requirements, setting and following priorities
• Developing high-quality, testable, and high-performance software
• Continuously striving for improvement within the team
• Troubleshooting technical issues in real-time

Our engineering team is on the lookout for a talented Full-Stack Engineer with expertise in Node.js and React to help us build and scale our cutting-edge iGaming platform.

In this role, you'll design and deliver end-to-end solutions that power seamless, secure, and high-performance experiences for players worldwide. From crafting robust backend services to building sleek, responsive interfaces, you'll transform product ideas into reality using a modern stack that includes Node.js, React, and Next.js.

This is an exciting opportunity to work in a fast-moving environment where your contributions will have a direct global impact.

Required Qualifications

• 2-3+ years of commercial software development experience building complex web applications.
• Strong full-stack experience, including production experience with Node.js.
• Solid knowledge of both SQL and NoSQL database design, optimization, and management.
• Proficiency in TypeScript, Zustand/Redux and Tailwind.
• Hands-on experience with React and Next.js for interactive web applications and platform-specific optimizations.
• Familiarity with SSR and SPA architectures, reactive programming, and state management.
• Experience writing unit, integration, and failure tests.
• Experience with Docker and understanding of CI/CD concepts and benefits.
• Understanding of OOP and FP paradigms, their strengths and trade-offs.
• Working proficiency in written and spoken English.

Preferred Qualifications and Bonus Points

• Industry experience in Fintech or iGaming.
• Strong grasp of SOLID, GRASP, design patterns, and DDD concepts.
• Experience with high-load systems, service-oriented or microservice architectures or event-driven systems.
• Experience with blockchain, cryptocurrency or payment systems integrations in context of iGaming or Fintech.
• Fluency in Russian or Ukrainian.

What You'll Do

• Design, build, test, and deploy secure, scalable features across backend, web, and mobile clients.
• Develop high-performance backend logic, APIs, integrations, and data access layers.
• Build responsive, complex UIs for web and mobile, ensuring optimal user experience.
• Optimize system performance through caching, database access tuning, and global traffic scaling.
• Write comprehensive unit, integration, and E2E tests to ensure reliability and prevent regressions.
• Collaborate closely with Product, Design, QA, and other stakeholders to deliver solutions on time.
• Troubleshoot complex issues and evaluate new technologies to enhance the platform.
• Maintain clear and thorough technical documentation.

We Offer

• Competitive compensation, aligned with candidate's skills and experience.
• Remote-first environment with flexible hours, with core collaboration in European time zones.
• Corporate equipment: MacBook Pro for candidates based in Ukraine.
• Established development practices, cutting-edge technology stack with complex tasks and global impact.
• Friendly, supportive team and a value-driven culture.
• Paid vacation and sick leave.

Our engineering team is on the lookout for a talented Frontend Engineer with strong React/Next.js experience to help us build and scale our cutting-edge iGaming platform.

In this role, you’ll craft fast, pixel-perfect, highly interactive player experiences - turning detailed designs into smooth, responsive UI that performs brilliantly across devices. You’ll work deeply with Next.js SSR patterns, modern state management, and animation tooling to deliver interfaces that feel effortless and polished.

This is an exciting opportunity to work in a fast-moving environment where your contributions will have a direct global impact.

Required Qualifications

• 1.5+ years of commercial software development experience building complex web applications.
• Strong JavaScript + TypeScript fundamentals and production experience.
• Hands-on experience with React and Next.js (including platform-specific optimizations).
• Strong understanding of advanced SSR patterns (hydration, caching strategies, data-fetching tradeoffs, rendering approaches, etc.).
• Solid understanding of the React rendering pipeline and performance best practices (memoization, avoiding unnecessary renders, profiling, etc.).
• Experience with state management: Zustand, Redux, or similar.
• Experience implementing smooth UI motion using animation libraries such as Framer Motion, GSAP, React Spring, Lottie, etc.
• Performance mindset with focus on Core Web Vitals and real-user responsiveness.
• Ability to deliver pixel-perfect UI from detailed designs (e.g., Figma specs) with strong attention to detail.
• Clean, maintainable coding style and strong collaboration skills with design and backend teams.
• Working proficiency in written and spoken English.
   

Preferred Qualifications and Bonus Points

• Game development experience (web or standalone).
• Experience/understanding of graphics APIs such as Canvas or WebGL.
• Experience with game frameworks/engines such as PixiJS, Phaser, or similar.
• Testing experience: Vitest/Jest, Testing Library, Playwright/Cypress.
• Performance tooling experience: profiling, Lighthouse, bundle analysis, runtime monitoring.
• Industry experience in iGaming or Fintech.
• Fluency in Russian or Ukrainian.
   

We Offer

• Competitive compensation, aligned with candidate's skills and experience.
• Remote-first environment with flexible hours, with core collaboration in European time zones.
• Corporate equipment: MacBook Pro for candidates based in Ukraine.
• Established development practices, cutting-edge technology stack with complex tasks and global impact.
• Friendly, supportive team and a value-driven culture.
• Paid vacation and sick leave.

Team in UA is looking for a Support Shift Lead to lead a shift for our on-shift technical support team.This role is for a team supporting one of Team in UA's clients, DSC Video. You'll be responsible for keeping live operations running smoothly, ensuring nothing falls through the cracks during shift handovers, and serving as a bridge between our support function, engineering teams, and customers.

This role requires someone who thrives in fast-paced, high-stakes environments - live sports don't wait, and neither can we!

This is a full-time position based in our Lviv office, requiring successful applicants to work a fixed shift schedule to ensure 24/7 coverage.

Responsibilities

• Lead and coordinate a shift on our 24/7 support team, managing workload distribution and ticket allocation 
• Own shift transitions, ensuring comprehensive handovers so no open issues are lost between shifts
• Provide first and second-line technical support to customers, including troubleshooting live streaming issues and answering integration questions
• Escalate complex technical issues appropriately and track them through to resolution
• Communicate proactively with customers during live events and incidents
• Provide feedback to the Support Manager on team performance, process improvements, and training needs
• Collaborate with engineering teams to surface feature requests, operational pain points, and recurring technical issues

• Document incidents, resolutions, and emerging patterns to improve team knowledge and response times

   

Requirements

• 3+ years experience in technical support
• Strong troubleshooting skills and comfort with technical concepts (APIs, streaming protocols, integrations)
• Excellent written and verbal communication skills
• Ability to stay calm and decisive under pressure during live events
• Highly organised with strong attention to detail, particularly around handovers and documentation

Nice to Have

• Previous experience leading or coordinating a team, even informally
• Experience with ticketing systems and support tooling
• Comfortable working rotating shifts as part of a 24/7 operation

About DSC Video

DSC Video is a platform-as-a-service partner delivering live streamed sports events from around the world to customers and their end consumers. Our technical support team operates around the clock to ensure seamless delivery of live content across global time zones.

About Us:
We are an innovative game development studio at the forefront of 3D mobile game creation. Currently in the early stages of development, we are committed to designing immersive, well-crafted gaming experiences powered by our proprietary game engine. Our team is international, consisting of developers, game designers, and 3D artists from Ukraine, Austria, Slovakia, and the Czech Republic, among other countries. We believe in supporting important causes, and our latest project - a mobile game inspired by real events in Ukraine - is dedicated to raising funds for the country, with 100% of the net proceeds going toward Ukraine relief efforts.

We are looking for a highly skilled C++ Developer to join our talented team and contribute to the development of our cutting-edge 3D mobile games.
 

Your Responsibilities:
As a C++ Developer, you will be tasked with a variety of responsibilities, ranging from server-side coding to over-the-internet communication protocols, and adapting/modifying existing 3D engines (such as o3de). Depending on your expertise, you will be involved in:

• Developing and maintaining complex C++ code for mobile game applications.
• Working on client-server interactions using TCP/IP and other over-the-internet communication methods.
• Interfacing with other languages to ensure seamless inter-language communication.
• Collaborating with our game design and 3D development teams to optimize and improve our custom game engine.
• Conducting research and development (R&D) to implement cutting-edge algorithms and features within the game engine.
• Participating in the design and implementation of 3D graphics rendering.
   

Key Requirements:
We are seeking candidates with the following qualifications:

• 5+ years of professional experience in C++ development, with demonstrated success in real-world projects.
• In-depth knowledge of C++, including the Standard Template Library (STL), and familiarity with key C++ features (at least up to C++11).
• Experience working with TCP/IP and network communications is highly desirable.
• Familiarity with 3D graphics programming is a strong advantage.
• Experience in research and development (R&D) and algorithm design is a plus.
• Game development experience is a significant asset.
   

Hiring Process:
We value your time and make our hiring process efficient:

1. One-hour interview with a C-level executive.
2. Reference check, which includes a brief 10-minute conversation with your previous manager or colleague.
    

What We Offer:
We prioritize the well-being of our team members and provide a supportive work environment with plenty of room for growth:

• A remote-first position allowing for flexibility in work location.
• A flexible work schedule that accommodates your needs.
• Competitive, high-level compensation based on your experience and contributions.
• The opportunity to work on meaningful, high-impact projects.
• Support from a loyal and appreciative management team.
• A well-backed company with strong financial stability.
• Access to an array of interesting tasks and challenges, keeping your work varied and engaging.

Join our team and be a part of creating something truly special, while contributing to a project that supports a crucial cause.

Job Overview

We are looking for an experienced Senior Backend Engineer to join our engineering team. You will play a pivotal role in architecting and building high-performance, scalable microservices using NestJS.

In this role, you will tackle complex data challenges, optimize database interactions, and ensure event-driven consistency across our platform. The ideal candidate is a hands-on technical leader who loves strictly typed systems, efficient data pipelines, and clean API design. 

Key Responsibilities

• Architect & Build: Design, develop, and maintain scalable microservices using NestJS (TypeScript).
• Database Optimization: Manage complex data modeling and query optimization for high-load environments using PostgreSQL and ClickHouse.
• Event-Driven Systems: Implement and manage event-driven architectures using Apache Kafka to ensure reliable data streaming and service decoupling.
• API Management: Design and document RESTful APIs using the OpenAPI (Swagger) specification, ensuring contract-first development and seamless frontend integration.
• Real-time & Auth: Leverage Supabase for real-time subscriptions, authentication flows, or rapid prototyping where applicable.
• Code Quality: Enforce code standards through rigorous code reviews, automated testing (Jest/Supertest), and CI/CD pipelines.
• Mentorship: Mentor junior and mid-level engineers, providing technical guidance and fostering a culture of engineering excellence.

Technical Requirements

• NestJS Expert: 5+ years of backend development experience, with deep expertise in NestJS and the Node.js ecosystem.
• Relational Data: Advanced proficiency with PostgreSQL, including optimization, indexing, and raw SQL queries.
• Big Data Analytics: Production experience with ClickHouse for analytical processing and handling large datasets.
• Event Streaming: Strong experience with Apache Kafka (producers, consumers, partition strategies, and schema registries).
• Microservices: Proven track record of decomposing monoliths or building microservices from scratch (gRPC, RabbitMQ, knowledge is a plus).
• API Standards: Mastery of OpenAPI/Swagger tools to generate clients and documentation automatically.
• Supabase: Experience integrating Supabase (PostgREST, Realtime, or Auth) into a custom backend architecture.
• Testing: Strong belief in TDD/BDD, with proficiency in writing unit and integration tests.

Nice-to-Have

• Experience with containerization and orchestration (Docker, Kubernetes).
• Knowledge of Redis for caching strategies.
• Experience with Infrastructure as Code (Terraform).
• Familiarity with GraphQL.

Soft Skills

• Problem Solver: You enjoy digging into complex performance bottlenecks and solving them efficiently.
• Communicator: You can explain complex architectural decisions to non-technical stakeholders.
• Owner: You take full ownership of your features, from design to deployment and monitoring.

Why Join Us?

• Competitive Salary: We value your expertise and pay accordingly.
• Remote-First Culture: Work from where you are most productive.
• Tech-Forward: We are constantly evaluating and adopting the best tools for the job (like the stack mentioned above).
• Professional Development: Budget for courses, conferences, and certifications.
• Long Term Position: Stable and long term position.
• Flexible and Secure Payments: Via deel.com 

We are looking for a Content marketer to join our team.

We have been on the market since 2008. Technology stack: Delphi and .Net.
Market: Europe, USA.

What to do:
80% of the time is content generation. 
-Writing content for lendings, case studies, articles (SEO, general technical), presentations, emails and more. 
- Managing and distributing content on different platforms and social networks. 
- Content creation management with tech writers.

What we expect from the candidate:
- 2–3 years of experience;
- Interest in IT products and services;
- Teamwork and excellent interpersonal skills;
- English language skills, B1-B2.

We offer:
Remote 
Flexible schedule 
B2B

We’re looking for a data-driven Marketing Manager to diagnose user drop-offs, improve funnel clarity, and help us build a more intentional and predictable marketing system.

If you enjoy understanding why users make decisions, where funnels break, and how services and products are really perceived, and you’re comfortable starting hourly with room to grow — we want to hear from you.

We are WebCap Digitals, an  outsourcing company working with European clients. This role combines hands-on product and funnel diagnostics with strategic market and brand analysis for our own growth.

Ready to work where marketing meets product and real user decisions? Apply now 🚀

🚀 Strategy and Funnels

• Analyze existing digital products and service funnels to understand:
  • how users enter
  • how value is perceived
  • where trust is built or lost
  • at which point users decide not to continue
• Decompose user journeys and identify:
  • key decision points
  • friction and drop-off stages
• Build hypotheses explaining user behavior and funnel breakdowns

• Apply insights from client diagnostics to improve WebCap’s own marketing funnels

   

⚙️ Execution and Analysis

• Review and analyze: websites, service pages, booking or order flows
• Identify issues related to: UX clarity, messaging, offer structure, decision anxiety or overload
• Translate findings into: clear insights, prioritized recommendations

• Optionally propose improvements to: user flow, step logic, structure and sequencing of actions

   

📈 Market, Brand & Growth

• Analyze the European outsourcing market and competitive landscape
• Review WebCap’s brand perception and positioning
• Identify gaps between:
  • what we deliver
  • what the market understands
• Suggest realistic paths for client acquisition and growth

• Help shift marketing from ad-hoc actions to a structured system

   

📊 Analytics & Optimization

• Use analytics tools to support hypotheses and conclusions: GA4, UTM structure, Hotjar or similar
• Identify funnel bottlenecks and quality issues
• Support data-informed decisions rather than assumptions

• Help align marketing insights with sales and delivery teams

   

✅ Requirements

• 3+ years of experience in digital or product-oriented marketing
• Strong experience with funnels, user journeys, and conversion analysis
• Understanding of UX and user behavior
• Experience analyzing complex products or services
• Ability to work with incomplete data and ambiguity

• Upper-Intermediate English

   

🎯 Soft Skills

• Analytical and systems thinking
• Curiosity and product mindset
• Ability to ask the right questions
• Clear and structured communication
• Independence and ownership

• Comfort with complexity and long decision cycles

   

💰 What We Offer

• Hourly / part-time format with clear scope
• Opportunity to expand the role based on impact
• Fully remote work
• Exposure to different products and markets
• Direct influence on marketing and product decisions
• Long-term collaboration potential

🚀 HR Manager — Fourmeta 

About the role
 

Fourmeta is looking for a proactive and people-oriented HR Specialist to join our growing team.

In this role, you will manage full-cycle recruitment for technical specialists and actively contribute to building effective HR processes in a remote-first environment. You will play a key role in shaping our team and supporting a positive, high-performing culture.

👥 Responsibilities

• Manage full-cycle recruitment: from sourcing candidates to offer and onboarding
• Hire IT specialists (developers, designers, project managers, etc.) for outsourcing projects
• Partner with department leads to understand hiring needs and team requirements
• Contribute to building and improving HR processes, including onboarding, 1:1, exit interviews 
• Support and strengthen a positive corporate culture within a distributed team
• Ensure a strong candidate experience throughout the hiring process
• Help optimize recruitment workflows and HR strategies

🧠 Requirements

• Proven experience in IT recruitment and HR
• Strong communication and interpersonal skills
• Proactive mindset with strong organizational abilities
• Experience working with hiring managers and stakeholders
• English — Intermediate (B1+) or higher

🌟 Nice to Have

• Experience recruiting for outsource or tech companies
• Understanding of the software development lifecycle
• Experience working in remote teams
• Familiarity with modern sourcing techniques and tools
• Basic knowledge of HR processes beyond recruitment

🎁 What we offer

• 18 days of paid vacation
• 6 paid sick days per year
• Compensation for sports and fitness activities
• Fully remote work format
• International projects and professional growth
• Friendly and transparent team culture
• Opportunity to influence hiring processes and company growth
   

About Fourmeta

Fourmeta is a web-studio based in London, UK.

For many years, we have been creating and improving digital products for companies worldwide: websites, landing pages, mobile apps, web apps, e-commerce platforms, and interactive solutions.
 

We are your full-stack design and development team. You have the idea — we’ll make it happen.

About us:

We’re a fast-growing HealthTech company creating multiple products at the intersection of wellness and artificial intelligence. Our mission is to make self-optimization and well-being accessible to everyone through cutting-edge technology. Our most recognized product is Ultiself, a mobile habit tracker used by thousands of people worldwide.

This role, however, is for a new wellness-focused product currently in active development. We’re building a platform that will redefine how users interact with health and self-improvement tools, and we need someone to help us ensure this product maintains an excellent reputation across all public-facing platforms.

About the Role:

We’re looking for a Brand Reputation Manager with strong attention to detail, experience in user feedback management, and a proactive mindset. You will be responsible for monitoring, analyzing, and enhancing the public image of our product on app stores and review platforms. You’ll work closely with support, ASO, and marketing teams to ensure a consistent and positive user experience — both internally and externally.

Responsibilities:

• Track and analyze user feedback across platforms like App Store, Google Play, Trustpilot, and more
• Collaborate with customer support to ensure prompt and effective response to public reviews
• Work with internal teams to identify patterns in feedback and initiate product or communication improvements
• Coordinate external vendors or partners (if needed) to support ongoing reputation efforts
• Monitor reputation metrics and produce regular reports on review trends, sentiment, and potential risks
• Suggest initiatives to organically improve user sentiment and public brand perception
• Ensure compliance with platform policies and community guidelines

Requirements:

• 2+ years of experience in brand reputation, community management, user feedback, or customer success
• Strong analytical skills and ability to interpret sentiment and trends from qualitative data
• Familiarity with online review ecosystems (App Store, Google Play, Trustpilot, etc.)
• Ability to coordinate across multiple teams and work independently
• High level of discretion and professionalism in managing brand image
• English: intermediate or higher

Nice to Have:

• Experience working with wellness or mobile products (especially subscription-based)
• Understanding of ASO or mobile marketing principles
• Established relationships with third-party vendors for reputation management or brand support services

Interview Process:

• Interview with HR (30 mins)
• Interview with Operations Manager and Lead of Analytics (1 hour)
• Interview with CEO (30 mins)

What We Offer

• Fully remote work with flexible hours — you manage your own time
• 5 paid sick days per year
• 20 paid vacation days per year (after probation)
• Opportunity to grow with a fast-scaling team and work on meaningful wellness-focused products

We’ll get back to you within 5 business days.

Let’s shape the future of digital wellness — together.