Jobs at Djinni

Description

Client produces the best-selling iPad and iPhone app for pilots flying personal and business aircraft, corporate flight departments, and aircraft operators. Customers include individual pilots worldwide, Fortune 500 corporate flight departments, state and federal agencies, leading operators, the military, and leading aircraft OEMs. We have been in the App Store since its grand opening in July, 2008 and are consistently ranked in the top 50 grossing iPad apps in the App Store.

Requirements

We are looking for an experienced Accounts Payable Specialist or AP Analyst in Gdansk to join the Accounts Payable team supporting an international business environment. The ideal candidate brings strong operational AP expertise combined with multilingual capabilities.

Language priority is as follows:
German as first priority, Dutch as second priority, and Norwegian as third priority.
The role requires a structured, detail-oriented professional who can operate independently, collaborate with cross-functional stakeholders, and ensure high-quality financial processing aligned with internal controls and compliance standards.

Requirements:

• Minimum 5 years of hands-on experience in Accounts Payable or a related accounting function.
• B1/B2 in German is mandatory. Dutch and Norwegian language skills are strong advantages.
• Solid understanding of end-to-end AP processes, including invoice processing, vendor communication, reconciliations, and payment cycles.
• Experience working in an international or shared services environment.
• Strong knowledge of ERP systems and MS Excel.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• High level of accuracy and attention to detail.
• Strong communication skills and ability to work with internal stakeholders and external vendors across different countries.

Job responsibilities

• Manage end-to-end Accounts Payable processes, including invoice verification, coding, posting, and payment processing.
• Support Balance Sheet account reconciliations, including review and validation of prepaid expenses and accruals.
• Prepare and review account reconciliations for selected Balance Sheet accounts.
• Investigate and resolve discrepancies related to debits, credits, and vendor balances.
• Communicate with vendors in German, Dutch, or Norwegian regarding invoices, discrepancies, and payment status.
• Support the month-end closing activities and ensure accurate financial reporting.
• Ensure compliance with internal controls, accounting policies, and local regulations.
• Collaborate closely with Accounting, Procurement, and other finance stakeholders to ensure accurate and timely processing.
• Identify process improvement opportunities within Accounts Payable and related accounting processes.

We are looking for a Head of Sales to help grow the sales direction of our web development studio.
This role is focused on sales, client growth, and commercial development. We need a strong sales professional with experience in web development, digital services, or marketing agency environment, who understands how to work with SMB clients, build outbound processes, support retention, and grow revenue.

    Responsibilities:
 

• drive new business and support revenue growth
• find and approach new clients
• build and improve outbound / cold outreach processes
• work with inbound and outbound channels, with strong focus on outbound
• manage the full sales cycle from prospecting to closing
• close deals independently
• grow existing client accounts through upsell and cross-sell
• support client retention and long-term cooperation
• help build and improve the sales function
• improve sales processes, reporting, and CRM discipline
• work closely with project management and production teams to ensure good client experience
• support the commercial performance of the studio
  
  Requirements:
   
• 3+ years of experience in B2B sales of web development / digital services for SMB clients, including outbound sales and independent deal closing
• experience in web development studio, digital agency, marketing agency, or similar service business
• strong experience in outbound sales and cold outreach
• experience managing the full sales cycle and closing deals independently
• experience building and managing sales pipeline
• experience working with SMB clients
• understanding of service sales with average deal size up to $5,000
• strong client communication and negotiation skills
• English level Upper-Intermediate or higher
  
  Will be a plus:
   
• experience with retention, upsell, and expansion revenue
• experience improving sales processes in a service business
• understanding of collaboration between sales, PM, and production teams

• experience mentoring or coordinating sales activities

   

    We offer

• remote cooperation
• full-time, schedule from 9:00/10:00 to 18:00/19:00 (from Mon. to Fri.).
• Partial or full reimbursement for attendance at specialized courses and trainings, as well as for attending conferences and events in the field of specialization.
• Corporate English Club online.
• 15 days of paid vacation per year, paid sick leave; 10 days off for Ukrainian national holidays.
• Medical insurance / compensation for sports activities

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

Our client builds engaging gaming platforms in the sweepstakes and social casino space, combining free-to-play entertainment with real-money features. Their products include highly engaging casual games designed to attract and retain large audiences across digital channels.

Design plays a key role in business growth: creative assets are produced at high speed for user acquisition campaigns, social media, CRM, and promotional activities. The team works closely with performance marketing and product stakeholders to create visuals that not only look strong but also directly influence user engagement and campaign performance.

This is a fast-paced environment where creative work has visible impact and where strong design decisions contribute directly to product growth.

About the Role:

We are looking for a Marketing Graphic Designer to join a growing creative team and help shape the visual identity of multiple gaming brands.

In this role, you will own the full lifecycle of static creative production — from brief to final delivery — creating high-quality assets for marketing campaigns, social media, CRM, and promotional activities.

You will work closely with performance marketing, product teams, and external creative partners to turn ideas into visuals that support user acquisition, engagement, and retention. This role offers real creative ownership, room to bring new ideas, and the opportunity to influence visual direction in a fast-moving environment.

Key Responsibilities:

• Create on-brand visual assets for in-game interfaces, marketing campaigns, social media, email and CRM communications.
• Design logos, icons, typography and other branding elements to maintain a cohesive visual style.
• Ensure consistency of color, hierarchy and layout across multiple products and channels.
• Collaborate with performance marketing and product teams to adapt designs for user acquisition and promotional campaigns.
• Participate in brainstorming sessions, contribute concept sketches and design proposals.
• Optimize static graphics for technical requirements of advertising platforms and in-app environments.

Required Competence and Skills:

• 3+ years of professional graphic design experience, ideally in a digital or gaming context.
• Expertise in Adobe Creative Suite (Photoshop, Illustrator) and experience with Figma or similar tools.
• Strong attention to detail and precision in visual execution.
• Proven creative thinking and problem-solving skills under tight deadlines.
• Effective communication and collaboration skills with cross-functional teams.
• A portfolio demonstrating high-quality design work across digital channels.
• Upper-intermediate level of English (written and spoken)

Nice to Have:

• Experience designing for performance marketing and user acquisition campaigns.
• Background in the gaming industry or familiarity with social casino mechanics.
• Degree in Graphic Design or related visual arts field.

RedCore is an international business group that creates technological solutions for digital markets. 

Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

Powering Growth from the Core — this is the key mission laid under RedCore’s strong foundation. This is how we consistently stay ahead: by evolving and creating scalable solutions, while remaining committed to open and transparent communication with our partners.

We’re looking for a sharp and driven Senior Data Analyst to join our team!

Requirements:

* Strong experience with data visualization tools (preferably Tableau) — ability to design clear, insightful, and visually appealing dashboards;
* Excellent knowledge of SQL — writing complex queries, optimizing performance, and working with large datasets;
* Understanding of ETL processes and data modeling principles;
* Curiosity and proactive attitude — you love digging into data, finding patterns, and suggesting improvements.

Responsibilities:

* Build and maintain Tableau dashboards for key product and business metrics (user engagement, retention, conversion, revenue, etc.);
* Write and optimize SQL queries to extract, transform, and structure data from multiple sources;
* Conduct deep-dive product analyses to uncover trends, user behaviors, and growth opportunities;
* Continuously improve data quality, performance of dashboards, and analytical infrastructure.

Our benefits to you:
- Modern corporate equipment based on macOS or Windows and additional equipment are provided
- Paid vacations, sick leave, personal events days, days off
- Referral program — enjoy cooperation with your colleagues and get the bonus
- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
- Rewards program for mentoring and coaching colleagues
- Free internal English courses
- In-house Travel Service
- Multiple internal activities
- Other benefits could be added based on your location

RedCore is an international business group that creates technological solutions for digital markets. 

Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

Powering Growth from the Core — this is the key mission laid under RedCore’s strong foundation. This is how we consistently stay ahead: by evolving and creating scalable solutions, while remaining committed to open and transparent communication with our partners.

We’re looking for a sharp and driven Growth Data Analyst to join our team!

Responsibilities:

• A/B test post-analysis (including statistical review and deep dive);
• Researching for insights, opportunities and growth points aligned with department KPIs;
• Micro-segmentation, offer personalization;
• Customer behavior and product usage analytics (including product, website and mobile app data);
• KPI monitoring and alerting, finding 'why?';
• Developing and maintaining BI dashboards;
• Adhoc analytical requests (segmentation, data export, metric snapshots);
• Brainstorming and collaboration with different business streams;
• Automate recurring analysis tasks to reduce manual overhead.

Requirements:

• At least 2 years of experience in product/ data analytics.
• Strong proficiency in SQL (including advanced queries and window functions).
• Hands-on experience with BI tools (e.g., Tableau, Power BI).
• Expertise in A/B testing: setup, monitoring experiments, and result analysis.
• Understanding of relational database architecture (ClickHouse, PostgreSQL, BigQuery, etc.).
• In-depth knowledge of statistics and hypothesis testing methods.
• Skills in hypothesis validation and data-driven analysis.

Will be plus

• Experience with Data Science tools for automating A/B test analysis is a plus.
• Experience in iGaming or B2C related industry (preferably whale-driven).

Our benefits to you:
- Modern corporate equipment based on macOS or Windows and additional equipment are provided
- Paid vacations, sick leave, personal events days, days off
- Referral program — enjoy cooperation with your colleagues and get the bonus
- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
- Rewards program for mentoring and coaching colleagues
- Free internal English courses
- In-house Travel Service
- Multiple internal activities
- Other benefits could be added based on your location

We’re focusing on:

• Complex document processing pipelines
• Knowledge retrieval systems powered by LLMs and RAG
• Building production-ready GenAI solutions with real business value

I’m open to candidates of different experience levels — what matters most is strong problem-solving skills, curiosity, and hands-on experience.

You should have:

• Solid understanding of machine learning and NLP algorithms
• Practical knowledge of how LLMs and Retrieval-Augmented Generation (RAG) work

• Previous experience with real-life AI/ML projects (commercial) - at least 1 year

   

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.

This position is with a software development company that builds and maintains custom digital products for international clients. The company works with web and mobile technologies and focuses on delivering scalable, high-quality software solutions.

Team members work in distributed teams and collaborate closely with internal stakeholders and project teams.
 

About the Role:

We're looking for an experienced engineering leader - or a strong full-stack engineer ready to step into leadership - to take ownership of technical direction, team quality, and architectural standards across multiple product teams.

This is a hands-on leadership role. You'll be close to the code and architecture decisions while also mentoring engineers, participating in hiring, and communicating with international clients.

Whether you're an experienced Tech Lead looking to grow into a broader role, or a strong full-stack developer with natural leadership qualities - we'd love to talk.

What You'll Do:

- Define and guide technical direction across projects, ensuring scalable and maintainable architecture

- Review and support architecture decisions made by development teams

- Mentor engineers and help teams improve their technical skills and processes

- Participate in technical hiring: interviews, candidate evaluation, team building

- Collaborate with project managers and stakeholders to align technical decisions with business goals

- Communicate with US-based clients - explain architecture decisions, join calls when needed

- Identify and address bottlenecks in development processes

What We're Looking For:

- 5+ years in software development, including experience in a technical leadership or senior individual contributor role

- Strong hands-on background in full-stack web or mobile development

- Experience with system architecture and technical decision-making

- Natural leadership qualities - ability to mentor engineers and improve team efficiency

- Comfortable participating in hiring and evaluating technical candidates

- Strong communication skills - able to explain complex technical topics clearly to both technical and non-technical audiences

- Fluent English (written and spoken)

-Familiarity with AI tools or AI integrations in production software
 

We're open to strong full-stack engineers with leadership potential who are ready to step into a broader technical role for the first time.

Technology Stack
Engineering teams in the company work with the following technologies: React; React Native; Node.js; Python; Flutter.
The CTO will oversee teams working with these technologies and ensure architectural consistency and technical quality across projects.

Nice to Have:

- Previous experience in a formal leadership role (Tech Lead, Head of Engineering, or similar)

- Experience in service-based or outsource IT companies

- Track record of scaling or mentoring engineering teams

- Experience establishing or improving engineering processes
 

What We Offer: 
- Working hours aligned with US time zones, typically 16:00-00:00 Kyiv time.
- Fully remote work.
- English lessons to support professional communication .
- Paid vacation and sick days.
- Opportunity to influence the technical direction of the company.
- Long-term collaboration with international projects.

Hiring stages: Recruiter screening → Technical interview → Final culture fit interview.

Apply with your resume and a short note outlining your relevant experience. You can also submit your resume through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency!

We are looking for a highly creative, data-driven, and experienced Middle/Senior SMM Manager to join our team. If you live and breathe social media trends, know how to turn views into leads, and have a proven track record of scaling businesses through thumb-stopping content, we want you!

Key Responsibilities:

• Trendjacking & Strategy: Constantly monitor, analyze, and instantly adapt to the latest social media trends, algorithm updates, and viral hooks to keep our brand ahead of the competition.
• Creative Content Creation: Conceptualize, script, shoot (direction), and edit engaging, highly creative short-form video content (Reels, TikToks, Shorts) that drives high engagement and virality.
• Lead Generation: Develop and execute SMM strategies focused on measurable business growth, customer acquisition, and high-quality lead generation.
• Cross-Platform Management: Plan, publish, and optimize content tailored specifically for Instagram, TikTok, YouTube, and LinkedIn.
• Analytics & Optimization: Track KPIs, analyze campaign performance, and regularly report on ROI, adjusting strategies based on data.

Requirements (Must-Haves):

• Experience: 5+ years of proven experience in social media marketing and business promotion.
• Creativity & Trend Mastery: A strong creative mindset with an obsession for social media. You must have a sharp eye for aesthetics and a proven ability to spot and implement the latest SMM trends before they go mainstream.
• Platform Expertise: Deep understanding of algorithms, features, and lead-generation tools on Instagram, TikTok, YouTube, and LinkedIn.
• Language: Fluent / Native-level English (both written and spoken). You must be able to write copy and create content for an English-speaking audience flawlessly.
• Software & Design Skills: Proficiency in video editing software (e.g., CapCut, Premiere Pro), Adobe Photoshop, and Canva for creating high-quality visual assets.
• Proven Track Record: A portfolio showcasing proven results (e.g., case studies with specific metrics: lead growth, revenue generated, or significant account scaling).

Nice-to-Haves (Advantages):

• Experience in promoting Medical, Health, or Wellness accounts (clinics, doctors, healthtech, or medical services) is highly desired.

What We Offer:

• 100% Remote: Work from anywhere with full support.
• Work-Life Balance: 28 days of paid annual leave.
• Transparency: A clear incentive system and well-defined KPIs.
• Stability: The security of a profitable, large-scale European company.
• Impact: The chance to work on socially significant, innovative international projects.
• Freedom: Creative freedom and a supportive team environment.

How to Apply:

Please send your CV and a link to your portfolio.

Important: Applications without a portfolio or case studies demonstrating lead generation, creativity, and video content examples will not be considered.

About the company

codeIMPL was launched in 2018 with a large knowledge and experience in mobile development.
Since that we help businesses and individuals establish their presence on any modern device and
platform — mobile, web, etc.

Our clients are large worldwide companies, that develop important and significant solutions in
FinTech, Blockchain, DeFi, Health & Fitness, Gambling domains.
In codeIMPL we use modern, innovative technologies and approaches that allow us to support any
solution and provide the foundation for its future scaling and enhancement.

About the product
Project: fintech, payment system.

Responsibilities
● Develop and maintain asynchronous backend services (FastAPI, ARQ, service-oriented and
microservice applications).
● Write clean, testable, and maintainable code.
● Participate in design discussions and suggest improvements to performance and developer
experience.
● Collaborate openly with backend, frontend, DevOps, and product teams.

Requirements
● 3+ years of hands-on experience with Python (asyncio, typing, pydantic);
● Solid experience with SQLAlchemy 2.0 and Alembic;
● Proficiency in writing unit and integration tests (Pytest/Unittest);
● Hands-on experience with FastAPI and async task processing (ARQ/Celery/RQ);
● Database skills: PostgreSQL (indexes, transactions, RLS). Knowledge of
TimescaleDB/ClickHouse is a plus;
● Experience in database query optimisation (EXPLAIN, keyset pagination, batching);
● Understanding of idempotency and outbox/event sourcing principles;
● Experience with Docker, docker-compose, local environments;
● Basic knowledge of Kubernetes and AWS (SQS, RDS, S3) is a plus;
● Hands-on experience with creating and supporting PCI DSS compliant applications is a plus;
● Experience in creating skills, commands and agents for Claude AI is a plus;

● Understanding of observability (structured logs, traces, metrics).

We offer:
● Full-time remote job;
● Paid annual leave;
● Work with professional team and friendly atmosphere;
● Minimum of bureaucracy.

We are looking for a Middle WordPress (PHP) Developer to join our team. The ideal candidate should have strong expertise in WordPress development, custom themes, and plugin creation, as well as experience integrating WordPress with modern front-end frameworks.

Technical Skills:

• 3+ years of experience with WordPress (PHP):

• Developing custom themes from scratch.

• Creating and maintaining custom plugins.

• Working with ACF, Custom Post Types, WP_Query, and REST API.

• Deep understanding of WordPress hooks: actions, filters.

• 1+ years of experience with AstroJS:

• Server-Side Rendering (SSR) and static site generation.

• Integration with WordPress via REST API or GraphQL.

• Working with .astro components and React/Vue/Svelte when needed.

• Strong understanding and implementation of OOP and MVC architecture in WordPress.

• Proficiency in HTML, SCSS, and JavaScript (ES6+).

• Experience with Git and GitLab CI/CD:

• Setting up automated builds and deployments.

• Managing environments, variables, and secrets.

• Experience working with Linux servers:

• Configuring LAMP/LEMP stacks.

• Managing servers via SSH and CLI (rsync, cron, systemctl).

• Setting up HTTPS, redirects, and caching.

• Website performance optimization:

• Lazy loading, minification, WebP image optimization.

• Analyzing and improving performance using Lighthouse, GTmetrix, PageSpeed.

• Database management (MySQL):

• Query optimization and indexing.

• Working with CLI or phpMyAdmin.

Soft Skills:

• Ability to read, understand, and maintain existing codebases.
• Strong analytical skills for implementing business logic.
• Experience in both team collaboration (Pull Requests, Code Reviews) and independent work.
• Self-motivated, responsible, and detail-oriented.
• Ability to solve problems efficiently and estimate task complexity.

We offer:

• Competitive compensation based on experience and skills.
• Flexible working hours and remote work environment.
• Opportunities for professional growth and development.
• Collaborative and innovative team culture.
• Participation in exciting and challenging projects.

If you are passionate about WordPress development, enjoy working with modern web technologies, and have a problem-solving mindset, we’d love to hear from you!

B2B Sales Manager (US Market) — Remote

Do you enjoy phone negotiations, aren’t afraid of cold outreach, and want your income tied to results rather than a ceiling? Then keep reading.

Binotel is a SaaS company with 15 years of experience in business communications. We’re expanding into the US market and looking for a Sales Manager to own deals from first contact to signed contract.

What to know upfront

• You’ll sell to US-based businesses — all calls and negotiations in English with native speakers (C1+ required).
• Schedule: 3:00 PM–12:00 AM Kyiv time (aligned with the US business day).
• Fully remote.

What you’ll do

• Own the full sales cycle: discovery call → demo → objection handling → close.
• Conduct discovery calls and online meetings with US-based businesses.
• Match prospects from our product suite (Cloud PBX, Call Tracking, CRM, Online Chat, and business automation tools) to the problems they actually need solved.
• Build long-term relationships with decision-makers.
• Keep deals updated in CRM and maintain an accurate forecast.
• Hit monthly targets and KPIs.

What we’re looking for

• 1+ year in B2B sales, ideally SaaS or telecom.
• Experience with outbound / cold outreach.
• English C1+, confident on calls and in negotiation.
• Numbers-driven mindset, not process-driven.

What we offer

• 💻 Fully remote work
• 🕒 Working hours: 3:00 PM–12:00 AM (Kyiv time)
• 💰 Competitive fixed salary + uncapped commission
• 📈 Clear career growth to Senior Sales Manager and Team Lead
• 🎓 Structured onboarding and support from an experienced team
• 🚀 Established SaaS product with international expansion

Diya is a successful Ukrainian IT company providing full-service IT solutions for small and medium businesses worldwide. We are a friendly crew of IT-savvies who value flexibility, technical excellence, and exceeding customer expectations.

We are expanding our team and looking for a Level 2 Engineer who is passionate about cloud technologies and automation. If you have a strong background in the Microsoft ecosystem and want to work on international projects, we’d love to have you on board!

Key Responsibilities:

• Set up and maintain services primarily within Microsoft 365 and Azure environments.
• Infrastructure Availability. Proactively ensure high levels of systems availability and performance for our clients.
• Automation. Write and maintain custom PowerShell scripts to increase efficiency and reduce manual intervention.
• Documentation. Create and maintain technical documentation, procedural guides, and operational reports.

Qualifications & Requirements:

• Microsoft Stack. Proven experience administering M365 (Admin Center, Exchange, Azure AD/Entra ID, Intune, Licensing) and Windows Server.
• Core Services. Strong knowledge of AD, GPO, DNS, ADFS, and networking basics.
• Troubleshooting. Ability to diagnose complex issues in a Windows environment using event logs and diagnostic tools.
• Scripting. Solid proficiency in PowerShell for task automation.
• English. Minimum Intermediate level (written and spoken) for professional communication.
• Education. Higher education in Information Technology or a related field.

Will be a plus:

• Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, M365 Certified).
• Experience with API services.
• Basic knowledge of Python or .NET.

What We Offer:

• Remote job. We operate in two weekly rotating shifts: Morning (07:00 – 15:00) and Evening (15:00 – 23:00). 
• Professional Certification. We provide full sponsorship and support for obtaining Microsoft 365, Azure, and other relevant industry certifications.
• We provide a corporate English tutor to help you level up your communication skills for international projects.
• Comprehensive healthcare insurance and gym membership compensation.
• Access to professional psychological consultations to support your well-being.
• Real career opportunities, paid training.
• Paid vacation and sick leave.

Diya is experiencing sustainable growth and we are currently looking for new team members to join our technician team. This job opening has arisen due to the rapid promotions of our existing specialists.

If you are enthusiastic about technical things and possess theoretical and hands-on skills, even if you do not have any prior work experience, we encourage you to send us your resume. We require that you have a strong desire to work in this field, and communication and written English skills at least at the B1 level.

We are a successful Ukrainian IT company providing full-service IT solutions for small and medium businesses across the world. Our company has a strong professional background in providing remote technical support services to companies across different industries helping them deliver excellent customer experience.

We are a friendly crowd of it-savvies. Working shoulder to shoulder in a virtual crew gives us the flexibility to provide better solutions and exceed our customers' expectations.

Diya is currently looking for a Technical Support Engineer for a full-time position, who is tech-savvy with excellent troubleshooting skills to join us.

The position is for our first level of support working directly with end-users to resolve technology issues remotely for our nationwide client base. An engineer will be exposed to multiple desktops, network, and server technologies in our diverse customer infrastructure environments. The L1 position responds to, resolves, and escalates incoming technical client issues and requests submitted by phone, e-mail, chat, or ticketing system, focusing on superior customer service. There is a paid trial period of 3 months for this position.

Responsibilities for Technical Support include but are not limited to the following:

Provide expert remote desktop support and basic server administration with a focus on:

• Client satisfaction.
• Service delivery quality.
• Technical excellence.

Qualifications:

• Experience with Windows operating systems and office applications.
• Excellent troubleshooting skills.
• Excellent communication and people skills.
• Ability to learn new technologies quickly.
• Ability to work within tight deadlines.
• Ability to multitask and perform under pressure.
• Readiness to different time shifts (our operations are 24/7).
• Detail-oriented, self-motivated, punctual, quick-thinking, creative and proactive.
• Intermediate level of English (both spoken and written).
• Experience with the Microsoft 365 platform would be a big advantage.

What we offer:

• Comfortable work environment, remote work.
• Competitive salary.
• Paid vacation and sick leave.
• Healthcare insurance and gym.
• Training and useful experience.
• Work in a young and friendly team.
• Career opportunities and professional growth.

Diya is a successful Ukrainian IT company providing full-service IT solutions for small and medium businesses worldwide. Our company has a strong professional background in providing remote technical support services to companies across different industries helping them deliver excellent customer experience.

We are a friendly crowd of it-savvies. Working shoulder to shoulder in a virtual crew gives us the flexibility to provide better solutions and exceed our customers’ expectations.

We are expanding our team and need a Level 2 Engineer who is versatile and passionate about technology to assist in supporting our clients’ cloud infrastructure and IT operations. The candidate is expected to provide repeatable solutions, thought leadership, and delivery excellence for our set of core solutions.

Responsibilities:

• Set up and maintain various services and support tools, primarily Microsoft 365/Azure.
• Proactively ensure the highest levels of systems and infrastructure availability for our clients.
• Write and maintain custom scripts to increase system efficiency and reduce human intervention time on tasks.
• Providing operational support, including procedural documentation and relevant reports.
• Support and administer Azure SQL databases.
• Work with API services.

Requirements:

• Deep knowledge of operating systems:
  • Practical experience in administering Azure, Microsoft 365 and Windows Server.
  • Understanding of the architecture and specifics of each operating system, including deep knowledge of Linux.
  • Experience with command-line interfaces and graphical user interfaces of OS.
• Troubleshooting and support skills:
  • Experience in solving complex problems in Windows environment.
  • Ability to analyze event logs and other tools to diagnose issues.
• Security and access management:
  • Understanding of principles and methods of security in Windows environment.
  • Experience with authentication and authorization mechanisms.
• Automation and scripting:
  • Ability to write PowerShell scripts.
• Communication skills and teamwork:
  • Good communication skills for working with clients and colleagues.
  • Ability to effectively document processes and solutions.
• Education and certifications:
  • Higher education in the field of information technology or a related area.
  • Certifications from vendors confirming knowledge and skills in Windows and Linux administration (e.g., Microsoft Certified: Azure Administrator Associate).

Qualifications:

• Knowledge of Azure SQL databases.
• Experience working with API services.
• A minimum of 5 year experience as an IT administrator with a primary responsibility of managing Microsoft Windows systems.
• Experience with Microsoft 365 and Azure platforms.
• Strong knowledge of administration and configuration of Windows servers and basic services (AD, GPO, DNS, ADFS, etc.).
• Knowledge of ticketing systems, monitoring, managed antivirus, and backup solutions.
• Demonstrated ability to generate and maintain technical documentation.
• Solid knowledge of PowerShell scripting and command-line management.
• Microsoft 365 Certification is a plus.
• A minimum Intermediate English language level is required.

What we offer:

• Comfortable work environment, remote work.
• Competitive salary.
• Paid vacation and sick leave.
• Healthcare insurance and gym.
• Training and useful experience.
• Work in a young and friendly team.
• Career opportunities and professional growth.

Diya is a successful Ukrainian IT company providing full-service IT solutions for businesses worldwide. Our company has a solid professional background in providing remote technical support services to companies across different industries, helping them deliver excellent customer experience.

We are a friendly crowd of it-savvies. Working shoulder to shoulder in a virtual crew gives us the flexibility to provide better solutions and exceed our customers' expectations.

Now we are looking for a Business Applications Support Specialist with hands-on experience in the technical IT arena to support internal and external customers.

Responsibilities:

• Support and management of the corporate customer communication platform:
  • Set up dedicated email accounts for customers.
  • Automation rules configuration.
  • Reports configuration and delivery.
  • Monitoring and prioritization of new tickets
  • Processing tasks according to established/documented procedures
  • Collecting information for escalation to the senior team
• Support and management of the internal transportation management systems:
  • Account management.
  • Provide management of access roles and permissions.
  • User support.

Qualifications:

• English B2+ (Upper-Intermediate).
• Solid knowledge of business and task management platforms (e.g., Jira, Zendesk, ClickUp) will be an advantage, as well as experience as a user or support representative.
• Basic understanding of CRM system structures.
• Proficiency in office applications (Word, Excel, Google Docs) will be an advantage.
• Desire to learn new technology and ability to consume significant volumes of new information (position requires extensive training).
• Readiness to different time shifts (our operations are 24/7).

What we offer:

• The work schedule consists of 5 shifts per week, each lasting 8 hours, with 2 days off according to the schedule 
• Paid vacation and sick leave.
• Healthcare insurance and gym.
• Access to professional psychological consultations to support your well-being.
• We provide a corporate English tutor to help you level up your communication skills for international projects.
• Training and useful experience.
• Real career opportunities, paid training.