Jobs at Djinni
9978- 
    Β· 178 views Β· 67 applications Β· 1dCustomer Support Specialist (Evening or Night Shift)Full Remote Β· Ukraine Β· Product Β· 1 year of experience Β· C1 - AdvancedWe are toogeza, a Ukrainian recruiting company that is focused on hiring talents and building teams for tech startups worldwide. Weβre looking for a Customer Support Specialist to join the Entravel team and deliver exceptional service during the evening...We are toogeza, a Ukrainian recruiting company that is focused on hiring talents and building teams for tech startups worldwide. 
 Weβre looking for a Customer Support Specialist to join the Entravel team and deliver exceptional service during the evening shift (4 PM - 1 AM (EEST) or night shift (12 AM - 9 AM (EEST).
 Entravel is a company that shapes the future of hotel booking. They are a crypto-native brand, leveraging the power of blockchain to transform how travellers experience the world. With a forward-thinking marketing strategy, Entravel is set to disrupt the industry by offering the worldβs hotel rooms at the best prices.
 If youβre passionate about helping others and thrive in a dynamic, fast-paced environment, weβd love to hear from you!Responsibilities: - Assist customers via outbound phone calls, chat, email, and social media, delivering solutions tailored to their needs.
- Respond to customer inquiries and messages in English (knowledge of additional languages is a bonus).
- Support teammates by fostering a collaborative environment through peer learning and constructive feedback.
- Own customer issues: identify their needs and deliver effective solutions promptly.
- Educate customers on using our platform efficiently and guide them through the booking process.
- Act as a customer advocate, retaining loyalty through proactive problem-solving and suggesting improvements.
- Collaborate on team goals by supporting, educating, and resolving issues efficiently.
- Share insights with management regarding team performance, morale, and customer trends.
- Identify the root causes of customer issues and resolve them in line with company policies.
- Ensure a consistently high level of customer service at all times.
 
 Requirements:- Good command of English (both written and verbal); additional languages are a plus.
- Outstanding communication skills, with the ability to explain complex concepts clearly.
- 1+ years of experience in customer support.
- Strong understanding of customer communication workflows.
- Problem-solving mindset with the ability to take ownership and resolve issues independently.
- Familiarity with complex systems, preferably within the travel, crypto, or financial services sectors.
- Exceptional organizational and time-management skills.
- Research-oriented, with a focus on internal issue resolution rather than escalation.
 
 Entravel offers:- Competitive Salary: High standards of remuneration reflecting your contribution and skills.
- Vacation: Enjoy 22 days of vacation for full rejuvenation and life enjoyment.
- Sick Leave: Ensure your health with 15 days of sick leave per year.
- Special Leave Cases: Support for significant life events such as weddings, childbirth, or the loss of a close family member.
- Private Entrepreneur Support: Comprehensive support for individual entrepreneurs, ready to assist you with any issues related to individual entrepreneurship. Consultations and support for registration and tax accounting matters.
 Weβll review your CV and everything you have sent us within five working days. If your background meets our needs β weβll set up a call to get to know each other better. Otherwise, we arenβt quite ready for you at this moment. But no worries β our journey has just started, and weβd love to stay in touch as our team grows and more opportunities emerge. We wish you the best of luck with your aspiration. More
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    Β· 147 views Β· 20 applications Β· 1dFront End DeveloperWorldwide Β· Product Β· 3 years of experience Β· A2 - ElementaryGamzix company, a dynamic player in the iGaming industry: Β· was founded in March 2020 with a vision to redefine the world of online slot games Β· has already successfully produced 60 slot games Β· the team has grown to over 100 skilled professionals and we...Gamzix company, a dynamic player in the iGaming industry: Β· was founded in March 2020 with a vision to redefine the world of online slot games 
 Β· has already successfully produced 60 slot games
 Β· the team has grown to over 100 skilled professionals and we continue to grow
 Β· two strategically located offices in Europe
 Β· with a strong focus on quality and compliance, we hold the prestigious MGA B2B Critical Supply License
 Β·and certifications from industry leaders iTechLabs and GLI, ensuring the highest standards
 Responsibilities:
 β Development of complex mechanics for games
 β Support for game architecture at a technical level (game implementation)
 β Making suggestions to improve the code base on the gaming side
 β Working with a cross-competency team
 β Estimation of work on game mechanics, meeting deadlines
 β Write clean code
 Requirements:
 β 3+ years of front-end software development experience
 β 2+ years of experience with Pixi within the gambling / game industry
 β Understanding the principles of asynchronous programming
 β Understanding of the principles of SOLID, GRASP, KISS, DRY, YAGNI
 β Understanding OOP principles
 β Stay updated with the latest trends and technologies in frontend development
 β Propose and implement innovative solutions to improve the development process
 β Experience in developing process automation tools
 Will be a plus:Experience in game engine development 
 Hiring process:β 1st interview β Recruiter 
 β 2nd β Hiring manager
 β 3nd β PM interview
 β final interview β CTO, HRD
 What we offer:β 7 hour working day 10:00AM β 6:00 PM (with the lunch break) 
 β Hybrid format of working day
 β A-class office, Mokotow, Warsaw
 β Competitive salary in the IT field, fixed in $
 β Paid taxes
 β State holidays are paid
 β 10 days for paid sick leave
 β 28 days of paid vacation: 18 and 10 days separately
 β Medical Insurance
 β Courses/training reimbursement
 β Corporate English courses: business or general, morning or evening schedule
 β People-oriented company with the work&life balance
 β Opened and friendly communication
 β Corporate team buildings and activities
 Please note that feedback on your application will be provided within two weeks if a positive decision is made regarding your candidacy. I give my consent in accordance with the Law on the Protection of Personal Data dated June 1, 2010, No. 2297, effective from January 1, 2011, for the processing of information classified as personal data More
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    Β· 253 views Β· 31 applications Β· 15dTrainee Test Engineer (Python)Full Remote Β· Ukraine Β· 0.5 years of experience Β· B1 - IntermediateProject Description This is a great opportunity for Treinee Test Engineer to get experience working with modern technologies and validating cutting-edge products for market leader in Corporate Networking Solutions. Also, you will be able to extend your...Project Description This is a great opportunity for Treinee Test Engineer to get experience working with modern technologies and validating cutting-edge products for market leader in Corporate Networking Solutions. Also, you will be able to extend your knowledge in networking, embedded solutions and business appliances. If you always dreamed of working with cutting-edge hardware and getting to know what powers Internet of tomorrow, this job is for you! Analytical skills, ability to investigate the product and prepare high-quality test documentation are key to this position. Successful candidate will have good background in testing theory, good analytical skills and experience working in an international environment. We expect our new colleague to be responsible and communicative team player as well. Our Kyiv Team consists of 30+ engineers in both Test and Development. As a Treinee QA engineer you will be involved in variety of testing activities that include (but are not limited to) test planning and development, bug reporting and verification, test framework extension, test reporting under the guidance of our experienced engineers. Basic qualification - Strong knowledge of testing theory
- Experience in Python programming
- Understanding of C#
- Experience creating documentation
- Advanced written and spoken English
 Will be a plus - Understanding of Networking and/or Embedded domain will be a huge plus
- Experience in customer-facing role
- Experience with Agile methodology, JIRA, Confluence
 Job Responsibilities - analyze product requirements and create validation documentation
- expand automation framework
- develop, debug and maintain automated tests
- report bugs and verify bug-fixes
- intra-team communication
 
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    Β· 59 views Β· 8 applications Β· 14dSMM ManagerHybrid Remote Β· Ukraine (Kyiv) Β· Product Β· 1 year of experience Β· B2 - Upper Intermediate Ukrainian Product πΊπ¦We are looking for SMM Manager to help grow Precoroβs online presence, build a strong procurement community, and increase engagement across key platforms (LinkedIn, Facebook, forums, review sites). Precoro needs to strengthen credibility (followers),...π€ We are looking for SMM Manager to help grow Precoroβs online presence, build a strong procurement community, and increase engagement across key platforms (LinkedIn, Facebook, forums, review sites). Precoro needs to strengthen credibility (followers), visibility, and engagement in the B2B procurement space. This role will ensure our content reaches the right audience, builds valuable connections, and amplifies our brand. 
 β Key responsibilities: - Grow and engage Precoroβs online community (LinkedIn, Facebook).
- Build relationships with thought leaders, procurement groups, and industry communities.
- Reply to comments and proactively engage in relevant discussions.
- Participate in forums (Reddit, Quora) and represent Precoro.
- Monitor and respond to reviews on specialized platforms.
- Repurpose and adapt existing content for social media and community channels.
- Research industry trends and implement best practices.
- Collaborate with SEO and product teams to align messaging.
- Create posts: article announcements, product news, company updates, and engagement-driven content.
 
 In the future β digital event management (webinars) 
 Role goals: - Increase brand awareness and credibility.
- Expand reach among procurement and finance decision-maker audiences.
- Strengthen engagement with target communities.
- Stand out in a niche B2B market.
- Learn to balance content creativity with business goals.
- Opportunity to grow into a Community or Brand Manager role.
 
 Requirements: - Deep understanding of LinkedIn/Facebook algorithms and engagement tactics, strategic mindset.
- High English proficiency (Π2-Π‘1)
- 1+ years of B2B experience, preferably with international companies or in finance-related industries.
- Basic skills in Figma and simple mobile video editing.
- Experience with online communities (LinkedIn groups, Reddit, Quora).
- Creativity, curiosity, fast learner.
- Ownership mindset and proactivity.
- B2B copywriting / SEO copywriting experience.
- Desire to grow further in marketing, branding, and communications.
 
 Timeline expectations: 
 β± 3 months: Successfully onboarded, active posting and engagement on LinkedIn & Facebook, first connections with professional communities. KPIs set for follower growth, engagement rate, etc.
 β± 6 months: Increased follower base and engagement rate, established a repeatable process for content repurposing and community interaction. Start managing digital events (webinars).
 β± 12 months: Precoro becomes a recognizable and trusted voice in procurement. Company visibility and reputation across platforms significantly grow
 π Why youβll love working at Precoro: - Trust-based management: No micromanagementβyour ideas and initiatives are always encouraged.
- Supportive team culture: Youβre not alone, our team is open, honest, and always ready to help.
- Reimbursement for professional learning: We invest in your growth through courses, lectures, and more.
- Flexible hours: We care about results, not how long you sit at your desk.
- 26 days off annually (15 vacation days + 11 public holidays): Work-life balance is a priority for us.
- Medical insurance (after six months) and Unlimited sick leave without requiring a medical certificate. Your health matters most.
- Pet-friendly offices in Kyiv: Love your furry friend? Bring them along!
- Supporting Ukraine: We proudly assist the Armed Forces and contribute to projects that bring victory closer.
 
 Hiring ProcessCV screening Intro call with HR Test assignment Hiring Manager interview 
 π‘ Join a team that values trust, transparency, and open communication.
 We foster an environment where everyone is encouraged to contribute ideas, challenge the status quo, and drive business growth More
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    Β· 155 views Β· 8 applications Β· 7dLead Infrastructure Software Engineer (Go / Kubernetes)Full Remote Β· Worldwide Β· 5 years of experience Β· B2 - Upper IntermediateWe are looking for an Infrastructure Software Engineer to join the architecture team of our client. You will be the primary engineer driving two internal projects: a multi-cloud API Gateway, developing Kubernetes operators in Go and integrating with cloud...We are looking for an Infrastructure Software Engineer to join the architecture team of our client. You will be the primary engineer driving two internal projects: a multi-cloud API Gateway, developing Kubernetes operators in Go and integrating with cloud services to provide routing, authentication, observability, and rate limiting; and a Documentation Portal, maintaining and enhancing an internal developer platform that allows teams to write and manage documentation as code. You will take full ownership of both projects, collaborating with teams across the EU and US, and contributing to the architecture and development of internal developer tools. Responsibilities: - Lead the API Gateway project
- Research and select the appropriate solution (Envoy, APISIX, Kong, 3scale)
- Build prototypes and integrate with Kubernetes Gateway API
- Develop necessary Kubernetes operators in Go
- Configure integrations with Cloudflare, GCP, and CI/CD pipelines
- Maintain and improve the documentation portal
- Small features, bug fixes, and CI pipeline support in GitLab
 Requirements: - Kubernetes β strong hands-on experience (including Gateway API and writing operators)
- Golang β development of Kubernetes operators and microservices
- Cloudflare β configuration and integration (including Workers)
- JavaScript / TypeScript β development of tooling and frontend maintenance
- GitLab CI/CD β building and maintaining pipelines
- GCP (Google Cloud Platform) β experience with infrastructure, services, and tooling
- Ability to work highly autonomously and take full ownership of projects
- Excellent communication skills and ability to collaborate with multiple teams and stakeholders at different levels
- Strong analytical and architectural thinking, able to propose and defend solutions
- Good English (both written and spoken) for collaboration and presenting solutions
 We offer: - Work schedule is flexible β fixed amount of hours that you need to work per month
- 20 days off per year (10 days every 6 months are charged), unused days do not burn out
- Up to 12 days off for official public holidays
- Reimbursement of 5 sick days per year
- Partial compensation for external courses/conferences (after the completion of the Adaptation Period)
- Partial compensation for external professional certifications
- English group lessons in the office with teachers (free of charge; 2 times a week)
- Reimbursement for sports or massage
- Large library with a scheduled purchase of new books every half a year
- Yearly Individual Development Plan (after the completion of the Adaptation Period)
 Send us your resume! Weβll be glad to talk with you in more detail! More
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    Β· 29 views Β· 2 applications Β· 14dAffilate ManagerFull Remote Β· Countries of Europe or Ukraine Β· 2 years of experience Β· B2 - Upper IntermediateA new international partner network in the field of traffic resell is looking for experienced Affiliate Managers to join our team. We are building a strong, flexible, and ambitious community and are open to cooperation with those ready to scale with us. ...A new international partner network in the field of traffic resell is looking for experienced Affiliate Managers to join our team. We are building a strong, flexible, and ambitious community and are open to cooperation with those ready to scale with us. What We Offer: - Fully remote work format with a flexible, results-oriented schedule
- One of the highest profit shares on the market
- Competitive compensation (base + %)
- 24 paid vacation days, 5 sick days, and 2 additional day-offs
- Bonuses and holiday gifts
- Participation in international conferences and exhibitions, business trips abroad
- Support for initiatives and professional growth
- Internal events and knowledge-sharing activities
- No micromanagement or strict hierarchy β we work fast and communicate openly
- Infrastructure, technical support, and freedom of action β you own the result 
 What We Expect: - 2β3+ years of experience in affiliate or resell marketing
- Own active partner base
- Strong skills in partner acquisition, onboarding, and relationship management
- Confident use of LinkedIn, Telegram, and niche communities
- Ability to build long-term partnerships
- Understanding of metrics, funnels, and offer economics
- Independence, proactivity, and the ability to spot opportunities
- Experience in industry conferences (CIS or global) and traffic resell is a big plus
 
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    Β· 7 views Β· 1 application Β· 1dHead of product iGamingFull Remote Β· EU Β· Product Β· 3 years of experience Β· A2 - ElementaryLocation: Remote. An international iGaming company is looking for an experienced and ambitious professional for the position of Head of Product. The company is a large betting and gambling platform that occupies a leading position in the Indian market...π’ Location: Remote. An international iGaming company is looking for an experienced and ambitious professional for the position of Head of Product. The company is a large betting and gambling platform that occupies a leading position in the Indian market and has a Curacao license that allows it to conduct betting and gambling activities worldwide. The primary responsibility is developing product strategy and managing its successful implementation in the market. If you have significant experience in the gambling industry and are committed to developing leading products in a rapidly growing sector, this position is for you. 
 π’ Requirements:
 - At least 3 years of experience as Head of Product/Product Lead.
 - At least 3 years of experience in the gambling industry (iGaming).
 - Experience with B2C platforms.
 - Deep understanding of product development processes and product lifecycle management.
 - Experience in market and competitor analysis, developing product strategies based on the data obtained.
 - Excellent communication skills and ability to interact effectively with the development, marketing, and other departments.
 π’ Will be a plus:
 - Experience with Tier 3 markets (India, Africa)π’ Responsibilities: 
 - Develop and implement product strategy.
 - Manage product portfolio, including planning, development, and launch of new products.
 - Analyze market and competitors to identify new opportunities and trends.
 - Manage product development process, including prioritization and task tracking.
 - Collaborating with development, marketing, and other teams to achieve common goals and metrics.
 - Monitoring product performance metrics and taking action to improve results.
 - Participating in strategic company decisions and setting product development priorities.
 - Developing and training the product team, creating a motivating work environment.
 π’ The company offers:
 - The opportunity to work remotely;
 - Managers who are interested in the development of team members;
 - Annual bonuses based on performance;
 - 20 working days of vacation, 5 days off, and paid sick leave.If the role resonates with you β letβs have a chat and discuss the details π More
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    Β· 152 views Β· 28 applications Β· 3dHead of Creative ProductionFull Remote Β· Countries of Europe or Ukraine Β· Product Β· 4 years of experience Β· B2 - Upper IntermediateAbout the Role We are looking for an experienced and thoughtful Head of Marketing Creatives to help guide and strengthen our creative marketing efforts across several web and mobile entertainment products. In this role, you will manage a...About the Role We are looking for an experienced and thoughtful Head of Marketing Creatives to help guide and strengthen our creative marketing efforts across several web and mobile entertainment products. In this role, you will manage a cross-functional creative team, support the development and execution of advertising concepts, and collaborate closely with UA, Product, and Analytics teams to produce effective marketing assets that align with business goals. Key Responsibilities - Leadership & Strategy
 - Build, lead, and mentor a high-performing team of creative producers, designers and motion artists.
- Define and implement the overall creative strategy for user acquisition campaigns across all titles.
- Set team goals, prioritize projects, and ensure alignment with marketing and business objectives.
 
 
- Creative Production Management
 - Oversee the entire creative pipeline from concept development, brief creation, production, A/B testing, and post-mortem analysis.
- Ensure creative output meets quality standards and ROI goals while maintaining brand consistency.
- Manage multiple creative formats including video ads, static banners, playables, and UGC-style ads.
 
 
- Cross-functional Collaboration
 - Collaborate closely with UA, product marketing, game teams, and data analysts to align on creative needs and performance metrics.
- Facilitate smooth communication and feedback loops between departments and external partners or vendors.
 
 
- Performance & Optimization
 - Monitor, analyze, and report on creative performance using key marketing metrics.
- Leverage data-driven insights to optimize creatives and identify winning concepts and formats.
- Drive creative testing frameworks and iterate rapidly based on performance data. 
 
 Requirements - Proven experience working with subscription-based (monetization) apps with marketing budgets starting from $1M per month.
- 4+ years of experience in creative production, with at least 1 year in a leadership role.
- Proven track record on the web and mobile appβs industry, ideally within a UA-focused environment.
- Deep expertise in producing and optimizing marketing creatives for web and mobile apps β across video, static, UGC, and playable formats.
- Strong creative skills together with an analytical mindset; ability to interpret performance data to inform creative strategy.
- Experience building and scaling creative teams in a fast-paced, results-oriented environment.
- Project management skills with the ability to manage multiple priorities and deadlines.
- Communication and leadership skills.
- Upper-Intermediate level of English.
 We offer: - A passionate, skilled team with zero bureaucracy β just results.
- Competitive salary that lets you focus on your work and personal growth.
- Professional development: access to courses, workshops, and a corporate library.
- 20 days of paid vacation, health insurance, and regular sports activities.
- A collaborative culture: team buildings and fun events inside and outside the office.
 
- Leadership & Strategy
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    Β· 177 views Β· 22 applications Β· 22dHead of Business Operations and Strategy (BizOps) to $7000Full Remote Β· Countries of Europe or Ukraine Β· 2 years of experience Β· C2 - ProficientHead of Business Operations & Strategy (BizOps) HQ Location: Asheville, NC, USA (Remote) Compensation Range: $5,000-$7,000 USD per month Serve Freight is a high-growth freight brokerage on a mission to become one of the most serviceβdriven brokerages...Head of Business Operations & Strategy (BizOps) HQ Location: Asheville, NC, USA (Remote) Compensation Range: $5,000-$7,000 USD per month Serve Freight is a high-growth freight brokerage on a mission to become one of the most serviceβdriven brokerages by 2035. We are transitioning from foundational stability to strategic growth with ambitious financial targets by the end of 2026. Over the next decade, our aim is to break into the top freight brokerages in the industry by differentiating through service-first excellence and then expanding into niche logistics offerings. This is an opportunity to step in as the first Head of Business Operations & Strategy (BizOps)and build the backbone of a company scaling upwards. Youβll be the connective tissue across Serve Freight β jumping into sales, operations, finance, HR, or marketing to resolve bottlenecks, build scalable systems, and align execution with strategy. You will partner directly with the CEO, Chief of Staff, and department leaders to drive organizational clarity, performance, and growth. But letβs be clear: this is not a cushy corporate role. Resources are lean, priorities move fast, and you wonβt have a big team behind you. If you want layers of support, a predictable pace, or to stay out of the weeds, this wonβt be the right fit. You'll thrive here if youβre energized by building from scratch, creating order from chaos, and leaving behind scalable systems that fuel growth. Responsibilities - Strategic Operations: Develop and implement scalable SOPs and workflows across sales, operations, finance, HR, and marketing.
- Cross-Functional Projects: Jump into high-priority problem areas, diagnose root causes, and implement solutions that restore accountability and momentum.
- Leadership Alignment: Partner with the CEO and CoS to optimize leadership bandwidth, implement OKRs, and ensure priorities align with Serve Freightβs long-term financial and cultural goals.
- Analytics & Reporting: Define KPIs, build dashboards, and establish review rhythms that track and drive company-wide performance.
- Organizational Development: Support role clarity, team accountability, and servant-leadership practices to create a healthy, high-performing culture.
- Continuous Improvement: Identify systemic gaps, propose creative solutions, and implement self-sustaining processes.
- Training & Enablement: Teach leaders how to run effective meetings, manage with data, and lead through accountability.
 In the first week, expect to: - Onboard and integrate into Serve Freight.
- Learn Serve Freightβs history, culture, mission, and long-term revenue targets.
- Shadow teams across sales, account management, operations, and finance to map current workflows.
- Begin reviewing OKRs, pipelines, and current systems for tracking execution.
 In the first month, expect to: - Undergo in-depth training and mentorship with the CEO and CoS.
- Build a clear picture of Serve Freightβs operational strengths and weaknesses across departments.
- Deliver quick wins by streamlining one or two high-friction processes.
- Establish initial OKRs for operations tied to company goals.
- Create reporting cadences for CEO/leadership visibility on KPIs.
 In the first three months, expect to: - Take ownership of high-impact cross-functional projects, such as refining the account management process, sales workflows, or financial reporting.
- Build and begin implementing repeatable SOPs and playbooks for priority processes.
- Partner with leadership to clarify roles and decision-making structures, removing bottlenecks.
- Begin facilitating quarterly reviews, ensuring strategy translates into execution.
 In the first six months, expect to: - Deliver measurable impact through process improvements that increase efficiency, consistency, and client satisfaction.
- Scale repeatable operations frameworks across multiple departments.
- Train leaders on how to manage meetings, projects, and KPIs effectively.
- Partner with the CoS to embed sustainable OKR-driven operating rhythms into Serve Freightβs DNA.
- Contribute to company-wide growth discussions, providing operational insights that shape strategy.
 In the first year, expect to: - Successfully complete multiple cross-functional operations projects that elevate Serve Freightβs scalability and financial performance.
- Establish the Business Operations function as a trusted, go-to growth engine for solving the companyβs toughest challenges.
- Build a foundation of sustainable systems and empowered leaders who can operate effectively without constant intervention.
- Serve as a strategic partner to the CEO and CoS, directly enabling Serve Freightβs march toward its $20M+ topline target.
 Requirements: - 2-5 years of experience in business operations, consulting, or cross-functional leadership in high-growth companies, ideally in logistics, transportation, or B2B services.
- 2-5 years of experience leading complex, cross-functional projects with measurable outcomes.
- At least 2 years of startup experience required.
- Strong analytical skills: process design, KPI/OKR development, and data-driven decision-making.
- Ability to thrive in ambiguous, fast-paced environments, creating clarity and order from complexity.
- Servant-leadership orientation: empowers others while holding teams accountable.
- Excellent communication and facilitation skills, capable of leading high-stakes conversations across all levels.
- Startup-ready: resilient, proactive, decisive, and humble
 Application cutoff date: October 11, 2025 More
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    Β· 290 views Β· 91 applications Β· 11dHead of Customer Support β iGaming (LATAM)Full Remote Β· Worldwide Β· Product Β· 2 years of experience Β· B2 - Upper IntermediateWe are a rapidly growing iGaming company expanding into the LATAM market. Our platform combines sportsbook, casino, affiliate marketing, and payment innovation. With thousands of users and ambitious growth plans, weβre building a support team that matches...We are a rapidly growing iGaming company expanding into the LATAM market. Our platform combines sportsbook, casino, affiliate marketing, and payment innovation. With thousands of users and ambitious growth plans, weβre building a support team that matches our pace β and we're looking for a Head of Customer Support to lead the way. Your Mission As Head of Support, you will: - Build and scale the Customer Support function from scratch (or improve existing structure)
- Lead, and coach a multilingual 24/7 support team
- Create and implement SLA, KPI, and QA processes to ensure high-quality player experience
- Collaborate with Payments, Product, Marketing teams to handle complex cases, player journeys, and bonus-related issues
- Own escalation flows, fraud alerts, and complaint resolution procedures
- Implement tools like Zendesk, Freshdesk, Intercom (or optimize current stack)
- Work cross-functionally to improve UX, help center, and feedback loops
- Build out a support knowledge base, macros, scripts, and training materials
- Track performance, deliver reports, and scale the team in line with business growth 
 What You Bring - 2+ years in Customer Support leadership (iGaming / betting / fintech / crypto preferred)
- Experience in building or scaling a 24/7 support team in a high-growth B2C environment
- Deep understanding of iGaming user flows: registration, verification, deposits, bonuses, withdrawals, KYC, etc.
- Strong knowledge of support metrics (FRT, CSAT, NPS, AHT, etc.) and how to improve them
- Excellent people management & performance coaching skills
- Proficiency with support platforms & ticketing tools (Zendesk, Intercom, etc.)
- Ability to manage across time zones and cultures
- Fluent English is a must; Spanish/Portuguese/Ukrainian β big plus
 
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    Β· 172 views Β· 59 applications Β· 30 SeptemberJunior/Trainee Marketing ManagerFull Remote Β· Worldwide Β· A1 - BeginnerMarketing Assistant We are looking for a proactive Marketing Assistant to join our team and support daily marketing activities. This role is perfect for someone creative, detail-oriented, and eager to grow in digital marketing. Responsibilities: Research...Marketing Assistant We are looking for a proactive Marketing Assistant to join our team and support daily marketing activities. This role is perfect for someone creative, detail-oriented, and eager to grow in digital marketing. Responsibilities: - Research and source content, visuals, and advertising materials.
- Generate AI-based content for advertising and promotional use.
- Assist in the planning, setup, and launch of marketing campaigns.
- Support the marketing team with day-to-day tasks and coordination.
- Monitor campaign performance and prepare basic reports.
 Requirements: - Strong interest in digital marketing, advertising, and content creation.
- Familiarity with AI content generation tools (e.g., ChatGPT, MidJourney, etc.) is a plus.
- Ability to research, organize, and adapt content for marketing needs.
- Basic understanding of online advertising platforms (Google Ads, Facebook Ads, etc.) is an advantage.
- Good communication skills and attention to detail.
 We Offer: - Opportunity to grow and gain hands-on experience in marketing campaigns.
- Flexible and collaborative work environment.
- Exposure to modern marketing tools and AI technologies.
 
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    Β· 63 views Β· 6 applications Β· 30 SeptemberMarketing Data AnalystFull Remote Β· Worldwide Β· Product Β· 5 years of experience Β· C1 - AdvancedMain Responsibilities Develop interactive dashboards in Power BI for monitoring new vs. returning customers, marketing spend, and campaign efficiency. Drive data-driven insights to achieve marketing goals and improve marketing performance. Organize the...Main Responsibilities - Develop interactive dashboards in Power BI for monitoring new vs. returning customers, marketing spend, and campaign efficiency.
- Drive data-driven insights to achieve marketing goals and improve marketing performance.
- Organize the full process from idea generation to A/B testing, analyzing test results, and implementing changes based on obtained insights.
- Gather and structure data from internal databases and multiple marketing channels (website traffic, CRM, digital ads, direct communication campaigns, etc.).
- Create and present reports, dashboards, and visualizations for tracking key KPIs: ROI, CAC (Customer Acquisition Cost), LTV (Customer Lifetime Value), CPA, conversion rates, and more.
- Analyze customer behavior, campaign performance, and market trends.
- Conduct audience segmentation and cohort analysis to distinguish between new and repeat customers and identify growth opportunities.
- Design and evaluate A/B tests, calculate planned performance metrics, and measure effectiveness.
- Perform competitive analysis and benchmark performance, tracking industry trends, customer preferences, and emerging marketing technologies.
- Manage and monitor all marketing analytics tools: Google Analytics, Google Ads, Meta Ads Manager, Adjust, Singular, etc.
- Calculate planned ROI for campaigns and summarize actual performance.
- Deliver presentations with monthly, quarterly, semi-annual, and annual results to management and stakeholders.
 
 Professional Qualifications - 5+ years of experience in data analysis and interpretation.
- Proficiency with Data Analytics & Visualization Tools: Excel (Advanced: Pivot Tables, VLOOKUP, Macros), SQL, Power BI / Looker.
- Experience with Digital Analytics Tools: Google Analytics 4 (GA4), Google Ads, Meta Ads Manager, Adjust, Singular.
- Knowledge of SEO Analytics Tools: Ahrefs, Similarweb, or equivalents.
- Skilled in A/B test design, execution, and analysis with focus on actionable insights.
- Strong expertise in customer segmentation and cohort analysis.
- Critical thinker with strong problem-solving skills and attention to detail.
- Fluent in English, with ability to present findings to an English-speaking team and C-level stakeholders.
 
 Nice to Have - Experience in the PDL niche.
- Long-term work on a single product/project.
- Google Analytics Certification (GA4).
 
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    Β· 231 views Β· 47 applications Β· 30 SeptemberSenior Frontend Developer (Vue.js)Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 5 years of experience Β· B1 - IntermediateUnited Tech is a global IT product company shaping the future of real-time social connection. With millions of users across North America, Europe, LATAM, and MENA, we build next-gen mobile and web apps for live-streaming and social networking. Our...United Tech is a global IT product company shaping the future of real-time social connection. With millions of users across North America, Europe, LATAM, and MENA, we build next-gen mobile and web apps for live-streaming and social networking. Our platforms enable connection at scale fast, interactive, and deeply engaging. The market is projected to exceed $206B by 2030, and we are already leading the evolution. Founded in Ukraine, scaling worldwide 
 About the role: Now we are launching a new product, and you will be the one to set up the development process, define the structure of projects, and deliver the MVP functionality. This is a chance to take ownership, influence decisions from the very start, and grow together with a high-impact product
 In this role, you will- Develop and implement new features
- Identify and resolve major issues and bugs
- Suggest and propose technical enhancements
- Integrate third-party services
- Refactor and optimize code
 
 Itβs all about you- 5+ years of commercial experience as a Frontend Developer
- 2+ years of experience with Vue.js
- 1+ year of experience with Node.js
- Experience with Figma, npm, Git flow, TypeScript, Vite
- Excellent communication skills and adeptness in cross-functional collaboration
- Strong analytical skills and a data-driven mindset
- Well-organized and result-oriented to thrive in a fast-paced environment and meet deadlines
- Proactive, fast-learning, with critical thinking skills and ownership mindset 
 Would be a plus - Experience with Astro.js
- Experience with Nuxt 3
 
 What we offerCare and support: - 20 paid vacation days, 15 sick days, and 6 additional days off for family events
- Up to 10 additional days off for public holidays
- 100% medical insurance coverage
- Sports and equipment reimbursement
- Team building events, corporate gifts, and stylish merch
- Financial and legal support
- Position retention and support for those who join the Armed Forces of Ukraine
- Participation in social initiatives supporting Ukraine
 
 Comfortable working environment: - Work from our Kyiv hub or remotely with a flexible schedule
- Workspace rental reimbursement in other cities and abroad
- Modern equipment or depreciation of your own tools
 
 Investment in your future: - Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
- 70% of our heads and leads have grown into their roles here β so can you!
- Performance-oriented reviews and Individual Development Plans (IDPs)
- Reimbursement for professional courses and English classes
- Corporate library, book club, and knowledge-sharing events
 
 Hiring process - Intro call
- Interview with Hiring Team
- Reference check
- Offer
 
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    Β· 92 views Β· 46 applications Β· 9dB2B Sales ManagerFull Remote Β· Worldwide Β· Product Β· 1 year of experience Β· B2 - Upper IntermediateWe are a fast-growing fintech company and an industry leader in innovative digital solutions for corporate clients. Our team is looking for a proactive Sales Manager with proven expertise in B2B sales. This role is focused on actively driving sales,...We are a fast-growing fintech company and an industry leader in innovative digital solutions for corporate clients. Our team is looking for a proactive Sales Manager with proven expertise in B2B sales. This role is focused on actively driving sales, building relationships with clients, and achieving revenue targets. WHAT DRIVES US: β¨ Clients First β Their success is our top priority. β¨ Ownership β We take responsibility and follow through until the job is done. β¨ Flexibility β We value people who think flexibly and stay open to new ways of doing things. β¨ Growth Mindset β We learn, innovate, and welcome new ideas. If these values sound like you, chances are youβll thrive in our team. Responsibilities: - Handle the full sales cycle: from first outreach to deal closure and follow-ups.
- Conduct demo calls and deliver engaging product presentations.
- Follow the sales pipeline and optimise it.
- Maintain accurate CRM records and the lead base, provide reports to the Sales Lead.
- Identify client needs and guide them through a smooth and successful onboarding journey.
- Build and nurture long-term relationships with new and existing clients via chat and video calls.
- Handle Tier 1 support requests.
- Represent the company at conferences and industry events.
 Qualifications: - Proven experience in B2B sales (SaaS is a plus).
- Confident in English (B2+).
- Strong communication skills and a proactive mindset.
- Hands-on experience with client onboarding and demo calls/presentations. 
 We Offer: π Remote work from anywhere β° Full-time, 11:00 - 20:00 (GMT+3) π΄ Unlimited paid vacation days π€ 10 paid sick days π£ English classes π Take part in conferences worldwide π Presents from the company π Trainings and courses More
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    Β· 15 views Β· 2 applications Β· 30 SeptemberSystems Engineering LeadFull Remote Β· EU Β· 5 years of experience Β· B2 - Upper IntermediateIn collaboration with our partner, a large global consulting, we are looking for a new talent to join the Engineering & Networks team. The client is a global UK company specializing in telecommunication services. Requirements β’ 2+ years' experience...
 In collaboration with our partner, a large global consulting, we are looking for a new talent to join the Engineering & Networks team. The client is a global UK company specializing in telecommunication services.Requirements β’ 2+ years' experience as a Python developer β’ Experience in object-oriented programming concepts, unit & integration testing, web architecture and application servers. β’ Understanding and experience with AWS serverless technologies. β’ ec2, EKS (Kubernetes), VPC, transit gateway, private link. β’ Fundamental Linux β’ Experience in IaC (CloudFormation and/or Terraform) β’ Experience with Azure DevOps β’ Good understanding of microservices architecture and container technology is essential β’ Good understanding and experience of container technologies (Docker) β’ CI/CD pipeline development experience (Azure DevOps or similar) β’ May have AWS Solutions Architect β Associate certification or equivalent Primary skill: β’ Site Reliability Engineering β’ Terraform β’ Kubernetes β’ Python β’ Java β’ AWS Responsibilities: As a Systems Engineering Lead, you will be responsible for leading teams that work on complex systems engineering solutions for customers. Design & develop engineering systems associated with physical products including feature functionality, engineering architecture, system integrations, simulations, and test methods. Oversee feature plan implementation and design failure mode effect analysis (DFMEA). Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Expert proficiency in Site Reliability Engineering is required. Expert level of proficiency in Amazon Web Services (AWS) is recommended. DevOps, Terraform, Python (Programming Language), and Kubernetes with Expert proficiency are suggested skills. Develop innovative solutions for system engineering challenges Lead the implementation of new engineering architectures. Collaborate with cross-functional teams to optimize system integrations. Conduct regular performance evaluations to enhance team efficiency 
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