Jobs at Djinni

Overview

We are looking for a Middle Finance Specialist to join an international iGaming company and work closely with the Finance Manager, gradually taking ownership of a dedicated area of financial processes end-to-end.

We are looking for a finance professional with broad hands-on experience, practical IFRS knowledge, and experience working with international entities.

Main Responsibilities

Financial Reporting & Accounting

– Prepare monthly and annual financial reporting.

– Handle financial calculations, accounting entries, accruals, and reconciliations.

– Prepare financial data and reports for management requests.

Financial Operations

– Manage payments, invoices, subscriptions, and revenue-related operations.

– Monitor payments and account balances.

– Process and control financial transactions.

– Handle sales invoices and revenue reconciliations.

Payroll & External Stakeholders

– Review and coordinate payroll data, including bonus-related information.

– Work with HR and other teams on payroll-related matters.

– Communicate with external accountants and auditors.

– Prepare, collect, and review financial documentation and responses to audit requests.

Finance Processes

– Independently manage assigned financial processes end-to-end.

– Maintain and improve existing finance processes.

– Contribute to automation and optimization of finance operations once familiar with the processes.

Mandatory Requirements

– 2+ years of experience in Finance/Accounting;

– Experience working in an international company and/or with foreign legal entities;

– Practical experience applying IFRS / international accounting standards;

– Experience with financial reporting;

– English B2+, sufficient for spoken and written communication with English-speaking colleagues, accountants, and auditors;

– Strong attention to detail, ownership, and accountability;

– Ability to work independently, take ownership of tasks through to completion, and handle operational and repetitive work accurately;

Will be a plus

– Knowledge of 1С

– Big Four / ACCA background

We offer

– Competitive Salary in EUR: with annual performance reviews to recognize your growth

– Flexible Remote Work: balance productivity and comfort

– Comprehensive Benefits: including medical insurance, psychologist support, and Polish and Slovak-speaking clubs

– Generous Paid Time Off: 20 working days of paid vacation, plus 10 additional paid days off, 10 paid sick days, and all national holidays in your country

– Professional Development Support: reimbursement for courses, trainings, and certifications

– Well-being Perks: support for language classes, sports, massages, or life coaching

About Company

Wise Engineering is a software company where 90% of client relationships turn into long-term partnerships, and 70% of the team are senior-level engineers. We're hiring for one of our client products.

About the Project
A secondary school scheduling platform built by former educators who lived the problem firsthand. The school schedule is one of the most consequential decisions a district makes - it shapes how staff and students spend their time, what positions are needed, and how resources are allocated across schools. With AI-powered optimization and hands-on support, the platform helps school and district leaders build schedules that reflect their academic, staffing, and budget priorities - while saving hundreds of hours in the process.

About the Role

Senior Software Engineer responsible for full-stack development of the platform's data integrations ecosystem. You will build the product and infrastructure that enables schools and districts to send and receive data to the scheduling application, and participate in limited direct customer support to stay close to real integration challenges. 

Strong English is a hard requirement - you'll work directly with non-technical

stakeholders on the customer side.

Responsibilities:

• Build and maintain data pipelines - import, validation, transformation, and export of customer data across 100+ school information systems
• Work directly with customers to enable and troubleshoot their data integrations
• Design and deliver tools and infrastructure that make the integration process more reliable and scalable
• Own key architectural decisions in your product area
• Introduce and apply AI-assisted approaches to parser and exporter development
• Own production availability - observability, incident response, and fixing what you ship
• Mentor engineers on the integration team and contribute to cross-team knowledge sharing

Requirements

Technical Skills

• 3–5+ years of experience in backend or integration-heavy domains
• Hands-on experience with data pipelines, parsers, or system integrations (SFTP, APIs, custom formats)
• Proficiency in Python and async patterns
• English C1 - you'll communicate directly with customers, often non-technical ones
• Strong ownership mindset - comfortable in a fast-moving startup with limited hand-holding
• Experience with LLM/generative AI in a production or development context - building with it, not just using Copilot

• Prior EdTech experience is a plus

   

Experience & Soft Skills

• English C1 or higher - customer-facing role requiring clear communication with non-technical stakeholders!
• Strong problem-solving skills with the ability to navigate ambiguous, loosely defined integration requirements
• Proactive communicator - keeps stakeholders informed, surfaces blockers early, doesn't wait to be asked
• Comfortable working collaboratively across product, engineering, and customer success teams
   

Tech Stack: Python, FastAPI, Pydantic v2, MongoDB, Motor, Dramatiq, RabbitMQ, Temporal, AWS (ECS Fargate, Batch, Lambda, S3, SQS), AWS Bedrock, Gurobi / OR-Tools, dbt, DuckDB / MotherDuck, pytest, GitHub Actions, Docker, Terraform, Terragrunt, Helm, Kubernetes (EKS + ArgoCD), Datadog

Position overview

We're looking for an expert Windows Kernel Driver Engineer to join our team and help build and enhance the core technology behind Windows cybersecurity agents. In this role, you'll design and implement low-level Windows components, focusing on Windows kernel drivers, that power and support advanced threat detection and response capabilities. You'll work closely with security researchers, sensor developers, and platform engineers to ensure agents are stable, stealthy, and performant across all supported environments.

This role requires candidates who are currently and actively working on Windows kernel driver development and have been doing so for at least the last 2 years, utilizing C++ as their main language. Deep expertise in and knowledge of Windows OS internals are a must. KMDF (Kernel-Mode Driver Framework) experience is also required.

Responsibilities

• Build Windows kernel-mode drivers and user-mode services that collect, filter, and analyze endpoint telemetry.
• Design and develop low-level components for the Windows endpoint sensor, focusing on stability, performance, and stealth.
• Implement robust techniques for process/thread monitoring, registry tracking, file system interception, and network event visibility.
• Debug complex kernel-mode and user-mode issues across multiple Windows versions.
• Collaborate with researchers and product teams to translate threat intelligence into product features.
• Conduct code reviews, mentor engineers, and contribute to architectural decisions.
• Stay current with Windows internals, security trends, and system programming best practices.

Requirements

• Recent, hands-on experience developing Windows kernel drivers (for at least the last 2 years) using KMDF, Windows Filtering Platform (WFP), minifilters, and ETW.
• 7+ years of hands-on experience in C++ development (C++11 or later).
• In-depth understanding of Windows internals, including kernel architecture, system calls, memory management, and drivers.
• Strong debugging and reverse engineering skills using tools such as WinDbg, Process Monitor, Process Explorer, IDA, or Ghidra.
• Familiarity with Windows security mechanisms, including integrity levels, UAC, AppLocker, and Secure Boot.
• Experience using Visual Studio, Windows Driver Kit (WDK), and related development environments.

Nice to have

• Experience developing with Rust.
• Experience building or contributing to endpoint security products (EDR, AV, EPP, etc.).
• Familiarity with Windows telemetry, Event Logs, Sysmon, and ETW tracing.
• Experience with malware analysis, Windows exploitation techniques, or SOC/DFIR workflows.
• Experience in the cybersecurity domain is a plus.
• Scripting skills in PowerShell or Python for automation and testing.
• Understanding of kernel-mode security evasion techniques and defensive mechanisms.
• Experience with code signing, driver deployment, and secure update mechanisms.
• Bachelor's degree in Computer Science, Software Engineering, or equivalent practical experience.

TurboStars is a multi-product IT company delivering fast, high-quality, and cutting-edge B2B solutions for the iGaming industry.
We’re always on the lookout for our kind of people - and right now, we’re looking for a Manual QA Engineer to join our team 🚀

Requirements:
- Experience testing high-load web platforms and mobile adaptations (Gambling will be a huge plus)
- Knowledge of DevTools (Console, Network + WebSockets, Application, Elements, Toggle device)
- Experience with API testing (Postman / Swagger)
- Ability to work with logs (Grafana / Kibana)
- Knowledge of TestRail or similar tools
- Ability to use AI tools (LLMs) in your work
- Attention to details
- Logical thinking
- Good ability to work and analyse requirements

Responsibilities:
- Perform end-to-end testing of front-end and back-end tasks
- Maintain test documentation and manuals in proper condition
- Investigate production bugs and user complaints
- Suggest improvements to QA processes and the product itself
- Continuously study and deepen your knowledge of our product and domain

We offer:
💻 Work format
- Choose where and how to work — from home, the office, or anywhere in the world.
-  Flexible schedule — we value your life rhythm.

🎉 Atmosphere and development
-  Gifts, giveaways, training, team buildings, and corporate events — you’ll never be bored with us!
-  Internal training, mentoring, access to courses.
-  Career growth without bureaucracy.

🏝 Vacation and sick leave
 🗓 Annual paid leave: 20 working days + 5 additional days off
 💊 Paid sick leave: 15 days per year
 🧠 Professional support: access to psychologist consultations (compensation package may be extended)
 💻 Online development: regular webinars, workshops, and trainings on both professional and general topics

🚀 Why us?
If you are looking for a friendly and ambitious product company that:
-  Uses modern technologies,
-  Values initiative and independence,
-  Is focused on the constant development of the team and the product

Then we are waiting for you! 🤝

Client

Our client is the UK’s leading development finance institution, dedicated to supporting companies in developing countries and driving sustainable growth.

Position overview

We are looking for a Senior/Lead Data Engineer to join a distributed team working on modern cloud-based data solutions within the Azure ecosystem. The role involves designing, developing, and maintaining scalable data pipelines and integrations that support business-critical reporting, analytics, and operational processes.

You will work closely with cross-functional teams, contributing to architecture decisions, delivery processes, and continuous platform improvements while ensuring high standards of quality and reliability.

Responsibilities

• Design, develop, and maintain data pipelines and ETL/ELT processes using Azure technologies
• Build and support scalable solutions using Azure Data Factory (ADF), Azure SQL, and other Azure services
• Develop backend logic and automation using Python, Azure Functions, and Logic Apps
• Collaborate with stakeholders, analysts, and engineering teams to gather requirements and deliver data solutions
• Monitor, troubleshoot, and optimize data workflows and integrations
• Participate in code reviews, technical discussions, and solution design activities
• Contribute to CI/CD and deployment processes within the Azure environment
• Ensure data quality, security, and performance best practices are followed
   

Requirements

• Strong hands-on experience with Azure Data Factory (ADF)
• Solid experience with Azure SQL and the Azure Data Stack
• Strong Python development skills
• Experience working with Azure Logic Apps and Azure Function Apps
• Good understanding of cloud-based data architecture and integration patterns
• Experience building and maintaining scalable data pipelines
• Familiarity with Azure DevOps, Git, and CI/CD pipelines
• Experience working in Agile development environments
• Strong communication and collaboration skills
• Upper-Intermediate or higher English level

Nice to have

• Experience leading technical initiatives or mentoring engineers
• Knowledge of data governance and security best practices
• Experience with infrastructure automation or monitoring tools
• Exposure to financial services or development finance domains

Phenomenon Studio is a boutique product design and development agency founded in 2019. We work with teams who’ve outgrown what they’ve built — from venture-backed startups to established market leaders — and own the work end-to-end: strategy, design, development, and post-launch.
 

The team of 70+ senior specialists is based in Europe, with entities in the USA, Estonia, and Switzerland, serving SaaS, fintech, healthcare, and EdTech. Across 120+ launches, clients have raised $500M+. 
Phenomenon is HIPAA-compliant, Nielsen Norman Group UX certified, and a Webflow Experts partner, holding a 5.0 rating on Clutch — and most clients come back for a second project.
 
We are looking for a HubSpot developer for part-time or project-based collaboration — building websites of varying complexity on HubSpot CMS.
 
Requirements
 

• 3+ years of commercial experience developing on HubSpot CMS/CRM
• Strong HubL templating: custom modules, themes, landing pages
• Hands-on experience with HubSpot CRM configuration: workflows, custom objects, properties
• Practical experience with HubSpot APIs and webhooks (private apps, RESTful APIs)
• Solid HTML5, CSS3, JavaScript
• English level: Intermediate+

Responsibilities
 

• Build and maintain HubSpot CMS websites, landing pages, custom modules and themes
• Configure and maintain CRM logic: workflows, custom objects, associations
• Develop integrations using HubSpot APIs, webhooks, and private apps
• Translate client/business requirements into HubSpot solutions together with PM/designer
• Troubleshoot issues and optimize site performance and CMS technical operations

What we offer:
 

• A team of open-minded and supportive professionals
• Comfortable part-time schedule with autonomy in processes
• Full remote work format
• Flexible workload and the possibility to combine with studies, personal projects, or other activities
• Work-life balance: we value results, not the number of hours spent
• Opportunity to grow into a full-time role in the future (if desired)

Recruitment process: Recruitment interview — Technical interview

JustMarkets is a global fintech company delivering high-tech trading and investment solutions to millions of clients across 160+ countries since 2012.

We are hiring an CRM & Lifecycle Automation Specialist to building and continuously optimizing full-cycle automated communication funnels (Email, App/Web Push, In-App) to drive LTV growth and reduce churn rate.

You will have direct ownership of the automation and communications architecture and an opportunity to drive Retention & LTV, test hypotheses with full autonomy and zero micromanagement.

Responsibilities

• Map and refine the end-to-end client lifecycle journey based on trading behavior, deposit history, risk tolerance, and platform engagement; create dynamic user segmentations based on real-time event tracking
• Design, build, and deploy automated trigger workflows and drip campaigns using modern CRM/Lifecycle tools; Reviewing and evaluating content from a Retention Marketing perspective within the scope of assigned campaigns
• Cross-functional collaboration with Data/BI/Engineering, Product, and Marketing teams to design compelling promotional offers, ensure accurate behavioral event tracking in the CRM, and implement advanced personalization logic using dynamic tags
• Set up structured A/B and multivariate tests for copy, send times, channel preferences, and incentives; track and report on lifecycle KPIs
• Ensure deliverability hygiene (IP warming, domain health, unsubscribe management) and partner with Legal and Compliance to align communications with regulations (GDPR, CAN-SPAM, local frameworks)
• Hands-on work with HTML/CSS templates, adapting responsive designs across diverse devices, and setting up dynamic content for specific audience segments.
• Regular monitoring of retention metrics, analyzing retention trends, and researching bottlenecks in user burnout and fatigue.
• Competitive analysis to track competitor messaging strategies and identify best practices within our niche.
• Preparing and launching regular and special promotional campaigns in compliance with brand guidelines, layout standards, and legal compliance - acting as a backup specialist

Requirements

• At least 3+ years of hands-on experience with B2C focus in designing and building event-driven automated workflows using modern CRM/ESP tools
• Proven experience executing multi-channel messaging strategies across Email, mobile/web Push, In-App messaging
• Deep understanding of how behavioral event data moves (JSON payloads, Webhooks, REST APIs, custom user attributes)
• Solid grasp of domain authentication protocols (SPF, DKIM, DMARC), IP warming strategies, spam filter mechanics, and inbox placement monitoring tools
• Proficiency in HTML/CSS for responsive email layout debugging and experience using dynamic scripting languages to personalize content based on user data
• Strong build retention cohorts, and analyze funnel performance using analytics platforms
• Proven experience in conceptualizing funnel logic and executing lifecycle campaigns across multiple stages (e.g. Onboarding, Retention, Churn Prevention, Reactivation); conceptualize funnel logic; event mapping experience
• Ability to formulate structured hypotheses and conduct rigorous A/B tests
• Advanced segmentation expertise
• Meticulous attention to detail, empathy for the trader journey, data curiosity and experimentation mindset, cross-functional collaboration skills, proactive troubleshooting, and a balance of speed and systemic quality
• Upper Intermediate English level 

Will be a plus

• Experience executing synchronized messaging strategies across SMS, and Messengers (WhatsApp/Telegram)
• Fintech/Financial product domain experience
• Understanding of how AI tools and automation can be leveraged to streamline routine in retention

We offer

• Direct ownership of the automation and communications architecture
• Opportunity to directly drive Retention & LTV and test hypotheses with full autonomy and zero micromanagement
• Tax expenses coverage for private entrepreneurs in Ukraine
• Expert support and guidance for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company's approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear, and related expenses)

About the Job

At ARX Robotics, hardware is not a support function — it is the foundation of everything we field. As a Mechanical Design Engineer in our R&D team, you will own the full mechanical design lifecycle: from early concept and 3D modeling through prototyping, testing, and handover to production.

This is a hands-on role where your decisions carry real weight.

Key Responsibilities:

• Create, design and optimize mechanical assemblies and components for product improvement.
• Create 3D models and 2D drawings that translate engineering intent into manufacturable reality.
• Prepare complete design documentation packages aligned with ISO, GD&T, and other relevant standards.
• Develop and test prototypes that go from the bench to the field, ensuring they are refined and built to survive real-world conditions.
• Ownership of individual projects and taking responsibility for their final quality and timely completion.
• Driving projects from initiation through to completion.

• Engineering of R&D solutions (product design, specification preparation, coordination of manufacturing and testing activities).

   

Qualifications:

• 2-3+ years of experience in mechanical engineering or hardware R&D.
• Confident command of 3D modeling and 2D drafting tools (e.g., Autodesk Inventor, SolidWorks, Fusion 360).
• Practical experience with 3D printing technologies (FDM, SLS, SLM).
• Solid understanding of mechanics, materials science, and engineering tolerances.
• Experience working with metal construction design.
• The ability to prepare a full design documentation package for production.
• Background in R&D environments, showing you are comfortable with iteration, uncertainty, and building things that do not yet exist.
• Upper-Intermediate English to communicate clearly with international teams and partners.
• A mindset that balances technical precision with pragmatic, fast iteration.

Would be a plus:

• Practical experience with manufacturing processes (metal parts production).
• Experience in electrical design (EPLAN electric).

• Experience in embedded systems development or hardware with embedded components.

   

We Offer:

• Impactful Work: A high-impact role shaping next-generation technologies used by leading world armies and first responders.
• Professional Growth: Opportunities for development and training, including potential programs in Germany.
• Direct Feedback: Close collaboration with end-users and the chance to see the immediate impact of your work in the field.
• Agile Environment: A fast-paced work culture with minimal bureaucracy.
• Medical Insurance.
• Office-based role: Monday to Friday, 09:00–18:00.

Please note: You do not need to meet every single requirement to apply. We welcome motivated candidates who are eager to grow into the role and develop their expertise further.

We're looking for an experienced Oracle E-Business Suite R12 Developer to join our Oracle team. You'll design, build, and support customizations across EBS modules, working closely with functional consultants and business stakeholders to keep our ERP environment running smoothly and evolving with the business.

• Responsibilities:

  • Design, develop, and maintain customizations, extensions, and interfaces within Oracle EBS R12
  • Build and enhance PL/SQL packages, procedures, functions, and triggers
  • Develop and customize using OAF (Oracle Application Framework), Oracle Forms, XML Publisher, Oracle Workflow Builder, WebADI
  • Troubleshoot and resolve production issues across Financials and SCM modules
  • Collaborate with functional teams to translate business requirements into technical solutions
  • Perform code reviews and ensure adherence to development standards
  • Provide production support and troubleshoot performance issues

• Mandatory Skills Description:

  • 5+ years of hands-on experience with Oracle E-Business Suite development R12.2
  • Strong proficiency in PL/SQL, SQL, and Unix/Linux shell scripting
  • Experience with OAF (Oracle Application Framework) and/or ADF, Oracle Forms, XML Publisher, Oracle Workflow Builder, WebADI etc.
  • Working knowledge of next functional area: Financials (GL, AP, AR, FA, CE), SCM (INV, PO)
  • Understanding of EBS data model, table structures, APIs etc.
  • Experience with version control (GIT) and change management processes
  • Strong analytical and debugging skills

• Nice-to-Have Skills Description:

  • Experience with extending of R12 with AI capabilities
  • Experience with Integrated SOA Gateway (ISG, SIF)
  • Experience with Oracle Integration Cloud (OIC), OCI AI Services

🔎About SoftPlus Ukraine

SoftPlus Ukraine is a growing software development company with roots in Ukraine and partnerships around the globe. We collaborate with companies of all sizes and stages — from ambitious startups to established enterprises. What unites our team is a shared passion for technology, a commitment to quality, and a drive to keep improving every day.

Our people are at the heart of what we do. We’re a diverse team of skilled professionals working remotely across different cities and countries, yet closely connected through teamwork, knowledge-sharing, and mutual support.

📌The Role

We’re looking for a Trainee/Junior Full Stack Angular/.NET Developer who is eager to learn, grow, and contribute to real-world projects from day one. This is a great opportunity if you have a solid foundation in programming and want to put your skills into practice while building modern, user-friendly applications.

In this role, you’ll work closely with experienced developers, gaining hands-on experience in Angular, .NET Core, and MS SQL. You’ll be part of a supportive team that values collaboration, knowledge sharing, and continuous improvement.

📋Key Responsibilities

• Assist in identifying and fixing bugs and issues in the codebase
• Contribute to full-stack development
• Support database maintenance tasks, including writing SQL queries and helping optimize performance
• Participate in code reviews with more experienced developers to learn best practices and coding standards
• Help refactor existing code to improve efficiency, readability, and maintainability
• Collaborate closely with senior developers, gaining hands-on experience and guidance in both front-end and back-end development

📝Requirements

• Completed or ongoing Bachelor’s degree in Computer Science or a related field
• Solid understanding of software development principles and best practices
• Demonstrated coding skills with pet projects available on GitHub (or similar platform), preferably in C#
• Hands-on (non-commercial) experience with:
  • .NET Core (EF Core, MVC, Onion Architecture, or CQRS)
  • SQL databases
• English proficiency at B1+ level
• Availability for a full-time schedule: 12:00 – 20:30 (Mon–Fri, including a 30-minute lunch break)
• Willingness to participate in regular team meetings during working hours
• Strong analytical and problem-solving skills
• Excellent communication and teamwork abilities

✅Would Be a Plus:

Experience with Angular (or any other JS) framework

What We Offer

💸  Paid probation period — 4 weeks of full-time, hands-on experience before official hiring

📈  Growth opportunities — clear paths for professional development and career advancement

🔋 Supportive culture — a friendly, collaborative environment where your ideas matter

🖥️  Modern projects — work with cutting-edge technologies on meaningful, real-world applications

💡 Talented team — join a motivated group of professionals who are always ready to share knowledge and help you grow

Join our team at SoftPlus Ukraine and contribute to the success of our innovative projects. 
Apply now!

Title: Senior Service Operations Analyst
Reports to: Team Lead, Service Operations
Department: Service Operations
Type: International Contractor
Shift: 8:00 AM - 5:00 PM Eastern Time
Location: Remote

About Atlas Technica

Atlas Technica’s mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our core values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

Position Overview:

We are seeking a Service Operations Analyst (Pod) to join our growing Service Operations team within a Managed Services Provider (MSP) environment.

This role is designed for a senior individual contributor who can bring structure, follow-through, and operational ownership across one or more service delivery pods.

The Service Operations Analyst (Pod) acts as the connective layer across Clients, Service Delivery, Support Managers, Project Managers, Support Managers, and Finance to ensure key workflows move forward consistently, risks are surfaced early, and nothing critical gets stuck.

This is not a traditional administrative support role. It is a higher-ownership position focused on operational excellence, cross-functional coordination, workflow maturity, and helping shape how the pod support model evolves as Atlas continues to scale.

Responsibilities:

Pod Operational Ownership:

• Act as the Service Operations point person for one or more service delivery pods.
• Bring visibility to open actions, blockers, service risks, and operational dependencies across teams.
• Reduce dependencies on Support Managers for non-technical work.
• Ensure work moves forward consistently through structured follow-up, accountability, and clear ownership.

• Partner with managers and stakeholders to improve operating rhythm, reduce friction, and strengthen execution.

   

Client Health, QBR Readiness, and Service Visibility:

• Drive QBR readiness and post-QBR follow-through across assigned scope.
• Monitor client health indicators, including backlog trends, SLA risks, service escalations, CSAT/NPS inputs, and other operational signals.
• Help prepare pod-level visibility into performance, risks, and opportunities.

• Ensure action items, opportunities, and service concerns identified through QBRs or leadership reviews are tracked to completion.

   

Support Project Coordination and Client-Facing Execution

• Coordinate support-related projects, follow-through activities, and operational workstreams that sit between pure ticket support and formal project delivery.
• Help manage timelines, action items, dependencies, documentation, meeting follow-up, and owner accountability for support projects within assigned pods.
• Serve as a client-facing operational partner during support-related initiatives, ensuring clients receive clear communication, timely updates, and strong follow-through.
• Participate in client meetings as needed to review status, clarify next steps, gather requirements, and help keep operational or support-related commitments on track.
• Partner with Support Managers, Project Managers to ensure internal execution and client expectations stay aligned.

• Surface risks, delays, or coordination gaps early so they can be addressed before they affect the client experience.

   

Billing, Quote, and Commercial Workflow Ownership:

• Own and evolve billing-related workflows tied to support projects, recurring reviews, and monthly follow-through.
• Monitor billing alignment, usage trends, exceptions, and revenue-impacting gaps.
• Own quote management visibility and ensure proposals, pricing-related follow-through, and related approvals move efficiently.
• Build regular checks and balances so Admin and Associate execution remains accurate, timely, and measurable.

• Identify recurring breakdowns in workflow and propose more scalable operating structures.

   

Workflow Governance and Process Improvement:

• Own complex, cross-functional operational workflows end to end, ensuring they are clear, documented, and sustainable.
• Simplify recurring work by improving process design rather than relying only on manual pushing and reminders.
• Identify operational inefficiencies, recurring blockers, and unclear handoffs, then recommend practical improvements.

• Help define standards, expectations, and service levels for key Service Ops workflows.

   

Tooling, Dashboards, and Operational Monitoring:

• Monitor dashboards, progress views, and recurring operational trackers to ensure leadership has clear visibility.
• Support the structure and maturity of Service Ops workflows in tools such as Monday.com, ConnectWise Manage, Power BI, and related systems.
• Maintain operational visibility into aging work, SLA issues, billing/process gaps, and other pod-level risks.

• Partner with leadership on metric design, operating visibility, and practical dashboard usage.

   

Cross-Functional Coordination:

• Coordinate effectively across Service, Project Managers, Support Managers, Finance, and other internal stakeholders.
• Serve as a reliable operational partner who can move work across departments without direct authority.
• Support rapid response and follow-through when service, client, billing, or workflow issues require multi-team coordination.

• Communicate clearly on status, risks, blockers, and next steps.

   

Automation and Scale:

• Identify manual, repetitive work that can be simplified, automated, or shifted downward appropriately.
• Reduce dependencies on Support Manager for non-technical work
• Help define and support AI, automation, or workflow-improvement opportunities within Service Ops.
• Measure whether changes are actually reducing manual load and improving consistency for Admin and Associate roles.

• Contribute to building a more scalable pod support model over time.

   

Qualifications:

• 3+ years of experience in service operations, business operations, project coordination, or a related operational role, ideally within an MSP, IT services, or professional services environment.
• Strong follow-through, ownership, and accountability.
• Ability to manage multiple cross-functional priorities in a fast-paced environment.
• Excellent written and verbal communication skills.
• Strong judgment in ambiguous situations, including knowing when to escalate and when to drive resolution directly.
• Experience working with operational tools such as Monday.com, ConnectWise Manage, Power BI, Excel, or similar systems.
• Comfort working across technical and non-technical teams.
• Ability to create structure, improve workflows, and keep work moving without relying solely on management escalation.
• Strong attention to detail and operational discipline.

• Willingness to operate as a senior individual contributor in a role that is still evolving.

   

Desirable Qualities:

• Experience in an MSP, IT services, or professional services environment.
• Experience supporting QBRs, client health reporting, or service delivery visibility.
• Exposure to billing workflows, quote/proposal management, utilization tracking, or financial process coordination.
• Ability to identify patterns, turn ambiguity into structure, and improve operating processes.
• Process-oriented mindset with an eye for scale, simplification, and operational maturity.
• Leadership maturity and the ability to influence outcomes without direct people-management authority.
• Interest in helping shape a growing Service Ops pod model.

• Technical aptitude or interest in service-delivery systems, reporting, and workflow automation.

   

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We are looking for a proactive and results-driven Sales Manager to drive business growth in international markets. The role involves managing the full sales cycle, developing new business opportunities, and building strong, long-term client relationships.

We are looking for someone who can take ownership of the sales process, work independently, and consistently turn opportunities into business results.

Responsibilities

• Own the full sales cycle: prospecting → discovery → negotiation → closing
• Identify and develop new business opportunities in target markets (EU/US)
• Conduct discovery calls, identify client needs, and apply a value-based selling approach
• Develop tailored proposals for IT services and custom software solutions
• Build and maintain long-term partnerships with clients
• Manage the sales pipeline, CRM data, and sales forecasting
• Achieve agreed revenue and pipeline KPIs
• Collaborate with delivery, marketing, and management teams
• Analyze market trends, client needs, and competitor positioning
• Proactively identify and pursue opportunities for business growth

Requirements

• 3+ years of experience in B2B sales of IT services and technology solutions
• Proven experience managing the full sales cycle
• Experience generating and developing new business opportunities
• Understanding of the custom software development lifecycle
• Experience working with CRM systems and managing a sales pipeline
• Strong negotiation and stakeholder management skills
• Ability to work independently, take ownership, and drive opportunities forward
• Strong result orientation and ability to achieve sales targets
• English proficiency at B2 level or higher
• Bachelor’s degree in Business, IT, or a related field

Would Be a Plus

• Experience working with international clients, particularly in EU/US markets
• Experience in ERP & CRM/Microsoft Dynamics 365 Business Central/Cloud solutions
• Experience selling complex IT services or solutions
• Experience developing new markets or sales channels

What We Offer

Growth and Development

• Clear career path and transparent growth opportunities
• Work with international clients and partners
• Access to professional trainings, seminars, and certifications
• Internal knowledge sharing and mentorship from experienced experts
• Corporate English language courses

Team and Culture

• A professional, friendly, and collaborative team
• Transparent communication and regular feedback
• Supportive culture with a balance of professionalism and fun

Compensation and Benefits

• Competitive market-based compensation, linked to the EUR rate
• Annual salary reviews based on performance
• Flexible working hours (start between 8:00 and 10:00 AM)
• Hybrid or remote work options — choose what suits you best
• Clear processes without unnecessary bureaucracy
• Health insurance and mental health support program
• 20 paid vacation days and 10 paid sick leaves per year
• Healthy work-life balance

Role Overview

We are looking for a Senior AI Engineer to own the Python AI service inside a learning-platform programme and act as the technical voice in front of the client.

About one-third to one-half of the role focuses on LLM and agent engineering. The rest covers backend development, data modelling, architecture, and the DevOps needed to keep everything shipping.

Project Description

The client is a US remote online-learning provider. Their learning-content platform is a .NET application; our team builds the Python AI service that sits alongside it, handling retrieval over the platform's content and, increasingly, agent workflows on top of it. The retrieval and recommendation layer is already delivered; the next phase is LLM engineering and agents, with custom model training a possibility later rather than a certainty.

All models used in the system are open-source and deployed on the client's own infrastructure, so this is a self-hosted inference. Agent work uses frameworks in the Google ADK / LangChain family. The .NET side is being taken over by other developers on the team, but you will still need to read and occasionally change it, which in practice means working through a coding agent in a language you may not write natively.

Two things about the environment are worth saying plainly. Requirements move constantly, so the role includes running the conversations that pin them down — meetings, diagrams, written specifications, and the patience to re-explain. And the infrastructure is branched: pipelines run in GitLab CI/CD, environments are separated, and configuration and keys live in repositories the team does not own, so working DevOps ability is a practical requirement.

Key Responsibilities

• Own the Python AI service end to end — retrieval, LLM orchestration, and the agent workflows built on top of it.
• Design and build agent workflows using a Google ADK.
• Work with open-source models deployed on the client's own infrastructure, including selection, prompting, and performance tuning.
• Own the service's data model, database design, and backend architecture.
• Run requirement sessions directly with client stakeholders and produce the diagrams and written specifications that settle them.
• Own policy-governed, auditable AI pipelines: human-review gating, content lineage, tenant/role policy enforcement. 
• Integrate the AI service with the client's .NET learning-content platform, reading and changing that code where needed.
• Maintain and extend CI/CD pipelines in GitLab across separated development environments.
• Trace configuration, keys and pipeline definitions across repositories the team does not own, and unblock delivery when they break.
• Propose an approach and defend it, rather than waiting for the requirement to arrive fully formed.
• Hand .NET-side work over to the developers taking it on, with documentation they can act on.
• Prepare the service for custom model training and evaluation if that work lands with this team.
• Owning prompt/model versioning and an evaluation harness gating changes.

Required Qualifications

• Senior-level commercial Python experience, with ownership of a production service.
• Ability to read and modify .NET / C# code.
• Hands-on LLM engineering in production — retrieval-augmented generation, context design, prompt and output handling.
• Experience building agent workflows with a framework such as Google ADK, LangChain, or LangGraph.
• Backend and database design experience, including making the architectural calls rather than following them.
• Working DevOps ability — CI/CD pipelines, containers, and multi-environment configuration.
• Willingness and ability to work in a codebase written in a language you do not primarily use.
• Strong client-facing communication: running requirement sessions, producing diagrams, and holding a position under pressure.
• English at a level that supports direct client meetings without an intermediary (at least B2 level).
• Comfort with requirements that change between meetings.

Preferred Qualifications

• Experience with document based db like MongoDB, or similar
• Experience with OpenSearch/vector search. 
• Experience with Kubernetes.
• Experience deploying and operating self-hosted open-source models.
• MLOps experience — training pipelines, fine-tuning, model monitoring and evaluation.
• Experience with learning-management or content-management platforms.
• Experience delivering alongside a partner vendor's team, including a business analyst outside your own organisation.
• Daily working experience with coding agents in a large, unfamiliar codebase.

Artjoker is looking for a Manual QA Engineer to join our team and help ensure the high quality of web and mobile products. You’ll work closely with developers and product stakeholders, be involved in the full development lifecycle, and contribute to building reliable, user-friendly solutions.

Main responsibilities:

- Attend and participate in the development lifecycle of software products
- Write clear, concise, and comprehensive test plans and test cases
- Manually test code changes to ensure they meet team standards and user requirements
- Collaborate with developers to resolve problems in applications
- Participate in design and specification reviews and use this information to design test plans and drive test development 

Requirements: 

- 6+ months of experience as QA engineer
- Deep understanding of web and mobile technologies
- Experienced with MySQL, PostgreSQL, API Testing, Postman
- Experience with regression testing
- Experience with JIRA, TFS, or any similar tool
- Creating and executing of Test-cases, preparing and work with Test Documentation
- Understanding and practical experience in Agile and Scrum ceremonies;
- Experience using AI tools (ChatGPT, Claude, Perplexity) to accelerate bug analysis and documentation
- Intermediate level of English 

We are looking for a Manual QA Engineer to join our product team. You will be responsible for testing new features throughout the development lifecycle, identifying issues, and helping the team deliver a stable and high-quality product. You will work closely with developers, product managers, and other team members while contributing to the continuous improvement of QA processes.

Responsibilities:

• Test new product features throughout the software development lifecycle.
• Analyze requirements and participate in refinement and planning sessions.
• Perform functional, regression, smoke, sanity, and exploratory testing.
• Create and maintain test cases, checklists, and other test documentation.
• Identify, report, and track bugs with clear reproduction steps and proper prioritization.
• Collaborate with cross-functional team members to ensure product quality.
• Contribute to the continuous improvement of QA processes and testing approaches.
• Use AI tools in daily work to improve productivity and quality.

Requirements:

• 3+ years of experience as a Manual QA Engineer.
• Experience working in a product-oriented environment.
• Good understanding of SDLC/STLC and software testing principles.
• Solid experience with functional, regression, smoke, sanity, and exploratory testing.
• Experience with bug tracking systems and writing clear bug reports.
• Understanding of client-server architecture and REST APIs.
• Experience with API testing using Postman and/or Swagger.
• Basic SQL skills and knowledge of HTTP methods/status codes.
• Ability to effectively collaborate within a cross-functional team.

Nice to have:

• Experience testing mobile applications (iOS / Android).
• Experience with load and performance testing tools (JMeter, LoadRunner).
• Understanding of cloud platforms (AWS, Google Cloud, Azure).
• Basic knowledge of security testing, Docker, and containerized applications.

The company offers:

• Official employment with a competitive salary and transparent cooperation terms.
• Paid vacation (24 calendar days per year) and paid sick leave.
• Comfortable office in Lviv (on-site only).
• Opportunities for professional growth, learning, and career development.
• A collaborative and supportive work environment.
• The opportunity to make a real impact on product quality.