Jobs at Djinni

Summary

As a Carrier Support Specialist, you will join a dynamic international team and become a trusted advisor to our customers. In this role, you will support business owners in the United States, gain experience in the telecom industry, and develop your career in IT.

You will play a key role in maintaining high service quality by identifying and resolving technical issues, communicating with customers, and sharing product feedback with relevant stakeholders to improve the overall customer experience.

Key Responsibilities

• Support existing carriers by identifying, analyzing, and troubleshooting technical issues, and providing effective solutions with a strong technical understanding of the problem
• Respond to support inquiries via chat and email in a timely and professional manner
• Document all service requests, investigations, and resolutions clearly and accurately
• Create and maintain clear tasks in Jira with detailed technical descriptions
• Contribute to the Confluence Knowledge Base by documenting processes and solutions in a simple and understandable way
• Collaborate with internal teams to escalate and resolve complex issues
• Share product feedback and insights with relevant stakeholders to help improve product quality and customer experience

Our Requirements

• Fluent/Advanced English (MUST)
• Ability to work night shifts (Kyiv time). Possible schedules: 15:00 – 00:00, 16:00 – 01:00, 17:00 – 02:00, 19:00 – 04:00, 21:00 – 06:00, 23:00 – 08:00
• Analytical thinker with a technical mindset and strong problem-solving abilities
• Customer-oriented approach with a strong understanding of customer needs
• Confident PC user with solid knowledge of Microsoft Windows
• Technical background or strong interest in software and hardware technologies
• Strong organizational, training, and time-management skills
• Excellent communication and active listening skills
• Understanding of conflict resolution and ability to handle challenging situations professionally
• Empathy, positive attitude, and strong self-control
• Experience working with Jira, including creating clear and structured technical tasks
• Willingness to contribute to and maintain the Confluence Knowledge Base

Nice to Have

• Business Analysis (BA) skills
• Experience with SQL

📢 Hiring: Web App Designer (with coding skills in css/html/c#)

Company: Kennel Connection

Salary: $2,000–$2,800 USD/month

Job Type: Full-time, Long-term

Location: Remote (Ukraine preferred)

Timezone: 4+ hours daily overlap with EST

English: B2 or better

Direct Hire – Product Company (NOT outsourcing)

About Us:

Kennel Connection is a US-based SaaS company serving pet care businesses. We are a product company, not an agency — we own and develop our software in-house and are building a long-term team.

Role Overview:

We are looking for a UI/UX Designer who can also implement their designs using HTML, CSS, and jQuery. This is a design-first role: your ability to create clean, user-friendly layouts is more important than your ability to write complex JavaScript. We work in a classic stack — no React, no Angular.

What You’ll Do:

• Design user interfaces and flows for our web-based product
• Create wireframes, mockups, and final UI assets
• Implement your designs directly in:
  • HTML / CSS / SCSS
  • jQuery
  • Razor (.NET view engine)
• Collaborate with product and engineering teams
• Gradually help modernize and improve the overall UX

What We’re Looking For:

• 3+ years of UI/UX design experience
• A portfolio showcasing web app design work
• Ability to implement layouts in HTML/CSS/jQuery
• Comfortable working in an older codebase (no React/Angular)
• Strong attention to UX detail and usability
• English level B2 or higher
• Looking for a stable, long-term role

We Offer:

• Long-term role in a growing SaaS company
• Full ownership of UI/UX across the product
• Friendly, collaborative team
• Salary growth based on impact
• Flexibility and stable working hours

🇺🇦 Ми дуже доброзичлива компанія до України.
🇺🇦 Підтримуємо талановитих українських розробників.

Remote (Ukraine) | Full-time | Long-term

We’re hiring a detail-oriented Development Support Coordinator to support our software development leadership team. This role is primarily clerical and organizational, focused on documentation, ticket hygiene, and administrative support.

Core Tasks

• Maintain and format knowledge base and internal documentation
• Clean up and update tickets in Azure DevOps (statuses, titles, descriptions)
• Perform light data entry and record-keeping
• Assist management with follow-ups, summaries, and admin tasks
• Keep internal systems accurate, consistent, and organized

Requirements

• Excellent written English
• Strong attention to detail and organization
• Comfortable with task systems and documentation tools
• Reliable, process-oriented, and able to follow instructions

Growth Note

This is an assistant role, not a Project Manager position. That said, for someone who performs well, takes initiative, and wants more responsibility over time, growth into broader responsibilities is possible.

Other Notes

• No coding required
• No PM experience required
• Stable, long-term support role

We are a US-based product company (NOT outsourcing).
Long-term stable role, real feature ownership for a talented Full Stack developer

Tech stack:
Richly featured web app with varied work 
ASP.NET MVC/Core, C#
css, Razor pages, jQuery
SQL Server

💵 Salary: $2,700–$3,500 USD / month
📈 Raises for demonstrated skills and performance
🕐 4 hours daily overlap with EST (flexible)
💼 Direct hire

Requirements:
• 3+ years commercial .NET experience
• English level B2 or better
• Looking for a long-term, rewarding career — not a short project or agency work
 

🇺🇦 Ми дуже доброзичлива компанія до України.
🇺🇦 Підтримуємо талановитих українських розробників.

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals developing outsourcing support services for a wide range of products worldwide at a dynamic pace. The project launched in 2021, and last year we achieved a yearly growth rate of +82%. Since February 2022, we have preserved all workplaces and continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.
In 2026, EverHelp was named one of the 28 Best Places to Work by the Business Intelligence Group — a global award recognizing companies with strong cultures and outstanding workplace environments.

Our statement:

• We’re against war and unjustified aggression;
• We evacuated teammates and their families from frontline areas, helped them relocate, and provided financial support;
• We supplied the team with charging stations;
• We continue to work together for the future of Ukraine.

We are currently seeking a Technical Customer Service Agent (Middle+) to join our growing support team.

This role is part of a new long-term project, where you will cover Tier 1 technical support, working closely with international clients and internal teams. We’re looking for proactive specialists who are ready to dive deep into the product, take ownership of issues, and follow them through “until the bottom line.”

Working schedule:

Primary coverage is US daytime/(EST, GMT -5) (6:00 AM – 6:00 PM)

The schedule is flexible and will be discussed with an agent on an individual basis.

• 30-min. lunch break
• Mandatory, paid weekend overtime (4+ hours) on a rotating basis
• 24/7 support coverage through shift rotation

Your future responsibilities include:

• Developing expertise as a Subject Matter Expert in platform and network troubleshooting, providing intermediate to advanced VoIP technical support;
• Assisting customers via phone, email, chat, and occasional video calls (e.g., helping with system setup);
• Identifying, troubleshooting, and proactively resolving platform and network issues;
• Escalating complex cases to higher-tier support teams with clear, complete, and accurate documentation;
• Recreating customer environments on lab servers to replicate and resolve technical issues;
• Comparing customer configurations with best practices and recommending improvements;
• Providing clear, step-by-step instructions for system updates and configuration changes;
• Monitoring system performance and participating in regular maintenance and troubleshooting activities;
• Keeping customers informed with timely status updates on issue resolution progress;
• Working with ticketing systems and internal service desks to manage incoming requests;
• Collaborating with cross-functional teams to improve workflows, processes, and overall customer satisfaction.

Communication channels:

• Jira
• Internal Service Desk systems
• Zendesk

Needed experience & skills:

Hard / Technical skills:

• English proficiency at B2–C1 level;
• 1–2 years of experience in a call center or customer support role, preferably in Telecom or IT;
• Solid understanding of VoIP fundamentals;
• Basic networking knowledge (packet flow, troubleshooting concepts);
• Linux fundamentals;
• Entry-level MySQL knowledge;
• Basic understanding of APIs.

Soft skills:

• Excellent communication and interpersonal skills with a strong customer-focus;
• Strong problem-solving and analytical thinking;
• High attention to detail and ability to document issues accurately;
• Ability to multitask and prioritize in a fast-paced environment;
• Self-driven, proactive, and resourceful;
• Ability to work independently while being a strong team player;
• Willingness to follow established workflows and contribute to continuous improvement.

Nice to have:

• Relevant certifications (CCNA, CCNP, JNCIA, JNCIP) are a plus;
• Strong learners with high motivation are preferred over less-engaged experienced candidates.

Work with EverHelp is about:

• 20 vacation days and 10 paid sick leaves;
• Fully remote work format;
• B2B cooperation model;
• One-month paid training period before independently handling tickets;
• Continuous professional development and hands-on learning with evolving technologies;
• A supportive, professional team that values ownership, proactivity, and growth;
• Career growth opportunities — including progression to CS Team Lead roles.

Submit your resume and join our team 🚀

Job Description
 

• Strong knowledge of testing methodology, practices, tools, and test documentation.
• Experience in different types of manual testing: desktop/tablet application, functional, smoke, regression, localization, compatibility, etc.
• Experience in creating and executing test cases.
• Creating clear bug reports.
• Technical skills (OS administration: Windows, iOS, Android; OS tools, etc.)
• Good communication skills.
• Flexibility and willingness to adapt to project changes.
• Initiativeness and motivation.
• Experience in working with Jira.
• Intermediate (or higher) level of English: good reading and writing skills, ability to communicate verbally.

• Experience in Mobile and Web Testing

Additional skills:
 

• Practical experience in reviewing and testing requirements.
 

Job Responsibilities:
 

• Manual testing of web-based clients
• Review of system requirements and creation of test case scenarios for testing the requirements.
• Test cases execution.
• Writing bug reports as a result of testing activities.
• Work with a Bug-tracking system.
• Verification of bug fixes/regression testing.
• Providing status reports to the QA Lead.
• Communication with testers, developers, and customers.
• Be a part of the team, improve team practices and approaches.
 

Department/Project Description
 

Our client is a big medical equipment manufacturer located in the United States. We have completed a lot of projects for them during the last 20 years and continue our strong relationship. We are creating software information systems providing management and reporting capabilities for customer equipment in the field. Currently, we are extending our team to be able to start new generation projects and looking for eager test engineers who want to quickly grow in the technology stack.
 

Skill Category

QA - Manual
 

Keyskills - Must Have

• Manual functional testing
• Localization testing
• GUI/Usability testing
• Technical Documentation
• Requirements testing
• Compatibility testing
• Test Design
• OS
   

Keyskills - Nice to Have

• XML
• SQL
• Web testing

About the company

Intela is a product ecosystem with 12 technology products across different domains. One of the directions within the group is a dedicated outstaffing agency that helps our long-term partners build strong engineering teams.

We are currently looking for a strong Java Engineer to join a US-based project in the FinTech space. The platform focuses on monitoring financial market activity, detecting suspicious behavior, and helping organizations ensure transparency and regulatory compliance across financial systems. The product processes extremely large volumes of data and events in real time. 

About the role
We are looking for a Senior Java Engineer with strong experience in data pipelines and database-heavy systems. The engineer will work on backend services and data processing infrastructure responsible for handling extremely large volumes of events and financial data.

This role requires a hands-on engineer who can independently design and architect scalable data processing systems and pipelines.

Responsibilities
• Design and develop backend services using Java
• Architect and implement scalable data pipelines and data processing workflows
• Work with large volumes of structured and unstructured data
• Design reliable data models and database interactions
• Improve performance, scalability, and reliability of high-load systems
• Participate in architecture and technical decision-making

Requirements
• 5+ years of professional software engineering experience
• Strong Java backend development experience
• Experience designing and building data pipelines and large-scale data processing systems
• Strong experience with SQL and database design
• Experience working with ETL processes and data transformation pipelines
• Understanding of distributed systems and high-load architectures
• Experience working with technologies such as Kafka, Spark, Flink, or Airflow is highly desirable
 

Nice to have
• Experience with streaming or event-driven systems
• Experience with cloud environments
• FinTech or high-scale data platform experience

Interview process
• Technical interview with the Intela engineering team
• Technical interview with the client team (includes an AI-assisted live coding session)
• Final conversation with the co-founder

Engagement model
• B2B contract

IMPORTANT! Relevant as of April 2, 2026, 1 month Company Bootcamp.

We are looking for a motivated Lead Generation Manager (IT, Sales) to help drive our client outreach and lead identification efforts. This is an evening shift position. If you’re ambitious, self-driven, and ready to grow within the IT sales industry, join us! We offer comprehensive training, transparent bonuses, and reliable payouts. Those who work hard earn well.

Earnings: Base salary + bonuses
* $750 base salary for candidates with Intermediate English
* $1000 base salary for candidates with proficient English 

With bonuses for meeting the minimum KPI, you are guaranteed to earn from $250 to $750 per month. To earn more, you need to participate in sales, allowing the Sales Manager to share their bonus with you (a common practice). All team members who have worked with us as Sales Managers or Lead Sales Managers started as Lead Generation Managers (IT, Sales).

Test assignment

• To move on to the next step, please fill out thе survey. It will take you literally 15-30 minutes.
• The Company may, at its sole discretion, not provide applicants with the reason for being rejected and technical details of the test completed.
• Once getting to the 3rd stage of the interview, the candidate will have the opportunity to receive feedback from a technical specialist regarding your test task including technical details.
• Link to the test assignment is sent by request.

By clicking on the link (company name) in the vacancy header, you can find brief information about our company, contacts of the HR manager and a link to our website.

Working conditions

• Remote format of work 
• First month will be a paid Company Bootcamp period ($500/month);
  • Schedule for bootcamp and first month of work: 8:00 - 17:00 (Kyiv time, UTC+2)
• From the second month of work: evening shift, 17:00 - 02:00 (Kyiv time, UTC+2)
• Base salary & bonuses from $250 to $750;
• All details of the bonus system will be provided during the interview;
• We work officially (Private Entrepreneur by contract);
• If necessary, additional equipment is provided (second monitor, work laptop);
• Access to our sales books library and courses for further sales skills development;
• Mentorship from sales manager and other colleagues and career growth to a sales manager role;
• Training in IT technical knowledge (theory);

• English classes 2 times a week (two-person group, outside of working hours).

   

Requirements

• English: at least Upper-Intermediate written, is required;
• 6+ months of experience in IT lead generation;
• Have an understanding of web development technologies;
• Be ready to study a large theoretical base of IT terms and concepts needed for daily work;
• Willingness to study sales literature and develop yourself further as a sales specialist;
• Knowledge of Google Docs and Google Sheets;
• Perseverance, computer power user skills and attention to details;

• Other accompanying skills.

   

Responsibilities

• Search for new leads on different platforms (Linkedin, Upwork and other boards);
• Processing incoming requests from leads;
• Writing unique, non-template offer letters to potential customers;
• Presentation of the company's services and tech stack;

• Supporting the Sales Managers in lead qualification and information handoff.

   

Opportunities & Benefits

• Each employee has a mentor and together with him develops an PDP (Personal Development Plan) to improve skills and knowledge in different areas;
• Opportunity to grow to the position of Sales Manager in-house;
• The ability to independently influence your earnings through bonuses based on the quantity and quality of acquired clients.

Requirements:
• 4+ years of commercial experience in Node.js development.
• 1+ year of experience with NestJS (or a strong willingness to quickly get up to speed).
• Experience in developing REST APIs and/or GraphQL using NestJS.
• Proficiency in TypeScript.
• Knowledge and hands-on experience with MongoDB, MySQL, or PostgreSQL.
• Experience integrating third-party APIs/services (e.g., sports feeds, payment gateways, etc.).
• Experience working with message queues — RabbitMQ, Kafka, or similar.
• Understanding of distributed systems design principles.
• Experience with Redis for caching and Pub/Sub (preferred).
Nice to have:
• Experience working on high-load projects, especially those involving live data.
• Experience writing and maintaining automated tests (unit, integration, E2E).
• Experience with WebSocket, gRPC, or other real-time technologies.
• Knowledge of architectural patterns such as CQRS, Event Sourcing, and DDD.
• Experience deploying and configuring applications using Docker/Kubernetes/CI/CD.
• Experience in the IGaming/betting industry (optional but a strong advantage).
We offer:
• Opportunity to make an impact and see the results of your work within the company.
• Competitive compensation that grows with your achievements.
• Paid vacation and sick leave.
• Medical insurance.
• Budget for conferences, workshops, and training to support your professional growth.
• Free English language courses.
• Flexible work schedule.

StellarTech is looking for Graphic Designer.

Graphic Designer will support the Monetisation design team by creating visual assets for marketing funnels. The role is primarily focused on graphic production and working with existing concepts rather than on independent ownership of design strategy.

The designer will work closely with the PMM team and a senior designer, producing high-quality visual materials within the existing design system. This role is well suited for a junior designer who is looking to grow and gain experience working on monetisation and growth-related tasks.

What You'll Do:

• Create graphic assets for monetisation funnels, including paywall screens, upsell elements, and promotional banners  
• Create and adapt vector illustrations and UI graphics within the existing visual style  
• Design banners and visual assets for email marketing campaigns  
• Prepare screenshots and visual assets for the App Store and Google Play, including updates and localisations 
• Adapt existing creatives to different formats, sizes, and A/B test variations  
• Maintain visual consistency and high quality across all monetisation-related materials  
• Work closely with the senior designer and the PMM team  
• Maintain well-organised source files and follow internal naming and handoff guidelines  
• Create Lottie animations for monetisation funnels

KPI, 3 months:

• Successful onboarding and understanding of the monetisation design team workflows  
• Ability to independently handle standard graphic production tasks for monetisation funnels under the guidance of a PMM
• Consistent adherence to the design system, brand guidelines, and visual quality standards  
• Timely delivery and updates of email banners, store screenshots, and promotional materials  
• Proper organisation of source files and compliance with internal naming and handoff guidelines  
• Ability to receive feedback and apply revisions efficiently without compromising quality or deadlines  

What We're Looking For:

• Figma (advanced level), Adobe Illustrator, Adobe Photoshop, AI image tools.
• Strong ability to create vector illustrations independently.
• Ability to work effectively with feedback and iterate on designs  
• Attention to detail and high standards for visual quality  
• Good communication skills and ability to collaborate with designers, PMM, and stakeholders  
• Responsibility and ability to meet deadlines  
• Willingness to learn and grow 

Nice to Have:

• Lottie, Rive, Midjourney
• Proactive attitude and willingness to suggest improvement

Why You’ll Love Working With Us:

• Impactful Work: Your contributions will directly shape the future of our company.
• Innovative Environment: We're all about trying new things and pushing the envelope in EdTech.
• Freedom: Flexible role based either remotely or hybrid from one of our offices in Cyprus, Poland.
• Health: We offer a health Insurance package for hybrid mode (Cyprus, Poland) and a health corner in the Cyprus office.
• Wealth: We offer a competitive salary.
• Balance: Flexible paid time off, you get 21 days of annual leave + 10 bank holidays.
• Collaborative Culture: Work alongside passionate professionals who are as driven as you are.

We’re helping Fedoriv Agency find their next CX/Digital Leader — a builder, strategist, and product-minded leader who can own Fedoriv’s digital direction and transform clients’ digital experiences into tangible business growth.

Fedoriv is a creative business transformation company that helps brands grow through strategy, creativity, and technology. For over 15 years, they’ve been designing meaningful experiences and ecosystems that connect businesses and people.

Their clients include Nova Poshta, Rozetka, Done, Bukovel, Ukravit, Jome, Computools, Pawwer, and other ambitious brands that trust Fedoriv to build their next chapter.

🎯 Mission

To lead and scale Fedoriv’s Digital Unit into a high-performing, innovation-driven business that builds meaningful digital products — websites, platforms, and experiences that transform how brands and customers connect.

🔹 Key Responsibilities

Strategic Leadership

• Define and evolve the digital strategy of Fedoriv Group in alignment with overall business goals.
• Identify and design new digital product opportunities, transforming the unit into a strategic business driver.
• Drive innovation through AI, data, and experimentation — introducing new methods and technologies into client and internal projects.

Client Partnership

• Act as a trusted strategic partner to C-level clients.
• Lead high-stakes conversations about digital vision, performance, and ROI.
• Defend bold ideas with logic and empathy — and turn them into results.

Product & Experience Leadership

• Lead the creation of customer-centric digital ecosystems — from UX research to final product delivery.
• Combine aesthetic excellence with measurable performance.
• Ensure every project connects design, business, and technology seamlessly.

Team Leadership

• Build and inspire a high-performing team of UX/CX designers, strategists, and product thinkers.
• Set clear goals, manage workloads, and create space for growth and autonomy.
• Foster Fedoriv’s culture of curiosity, ownership, and creative bravery.

Financial & Operational Leadership

• Take full P&L ownership of the digital unit.
• Ensure profitable delivery, healthy billing, and efficient team utilization.

• Establish predictable processes, performance tracking, and quality control.

   

🧠 Requirements

Experience & Expertise

• 7–10+ years in digital product, UX/CX, or digital transformation roles.
• Proven record in building and scaling complex digital ecosystems (web, mobile, CX platforms).
• Experience managing a digital or product team with direct P&L accountability.
• Background in agencies, startups, or tech-driven businesses.
• Strong understanding of customer journey mapping, UX processes, and data-driven design.
• Familiarity with AI tools, analytics, and performance optimization frameworks.

Soft Skills & Mindset

• Entrepreneurial and hands-on — able to turn ideas into working solutions fast.
• Strategic thinker with a builder’s energy and founder’s mindset.
• High emotional intelligence and resilience under pressure.
• Confident communicator who thrives in client-facing situations.
• B2 English level or higher.

💼 What We Offer

• Full ownership of the Digital Unit: vision, team, and execution.
• Real influence — your work directly impacts top-tier brands.
• 30 paid vacation days per year + Paid sick leaves.
• Health insurance after trial period.
• Extra agency-wide vacation days in winter and spring.
• Performance-based bonuses.
• Hybrid flexibility (Kyiv)

Looking for Middle Full Stack PHP/WordPress Developer to participate in our projects from international clients, mainly in the United States and Europe.

Projects are long-term and always go with the ready designs (mobile + desktop) prepared by our design team. The development approach is custom, without page builders or existing themes. However, we still use CMS capabilities that save time, such as a prepackaged admin panel, rich facilities for e-commerce, SEO, and others.

Initial engagement is part-time (approximately 4 hours per day), with a clear pathway to full-time involvement based on results and workload.

Our website: https://www.ecdevstudio.com/

Requirements:

• Proficiency in HTML, HTML5 features, CSS, SASS, JavaScript, jQuery, AJAX, JSON, PHP 7+, OOP concepts.

• Strong knowledge of WordPress, including its core functions, APIs, hooks. Experience developing custom themes and plugins. Ability to create custom wp-admin functionality, pages, custom post types, and others.

• Hands-on experience with third-party integrations (REST APIs, Zapier/Make/N8N, webhooks, popular CRMs, Facebook/Meta integrations).

• Experience with WooCommerce development, including customization and extending WooCommerce functionality, creating custom payment gateways, custom shipping methods, and others.

• Experience with GIT, Gulp/NPM/Webpack, Nginx, Apache, Docker, SSH, Linux, ability to optimize server configurations for performance.

• Experience with MySQL, custom CRUD operations, database management systems.

• Familiarity with web development tools like IDEs, text editors, debugging tools, command line interfaces.

• Experience with performance optimization techniques, including caching, image compression, CDNs, code optimization.

• Familiarity with issue trackers and agile methodologies.

• Team player, good communicator in written and verbal.

• Intermediate or higher English level.

What we offer:

• Well-organized development process.

• On-time salary twice a month, regular salary reviews.

• Bonuses for quality on-time deliveries.

Please provide work samples and a public GitHub profile (if available) in your CV.

About us:

Atlaslive is a dynamic iGaming platform that provides the best quality software solutions for iGaming business. We create a live connection between business ambitions and opportunities. Atlaslive is recognized worldwide as one of the leading Sportsbook Platforms, as well as the Best Sports Betting Provider and a Rising Star in Sports Betting Technology within the CEE, Baltic and Nordic markets. Atlaslive, the tech behind the game.

Requirements:

• 1–2 years of experience as a Project Manager or Scrum Master in product teams.
• Experience independently managing a team from planning to release.
• Hands-on experience implementing or improving Agile processes.
• Experience calculating capacity and managing team workload based on data.
• Understanding of risk management at sprint level.
• Confident use of Jira.
• Work with Confluence.
• Proactive communication with stakeholders.
• Ability to speak honestly about problems and risks.

Responsibilities:

• Organise and facilitate Grooming, Planning, Retro, Daily.
• Define Sprint Goal.
• Ensure tasks are ready for Planning through regular Grooming sessions.
• Monitor Sprint Goal execution and escalate blockers in a timely manner.
• Calculate team Capacity prior to each sprint Planning.
• Maintain team workload at 75–85% of effective capacity.
• Plan and coordinate Dev and QA workload.
• Identify and document Risks before sprint start.
• Track Risk status throughout the sprint.
• Manage Dependencies with adjacent teams and external providers.
• Build and maintain team processes aligned with Delivery standards.
• Keep the Jira board up to date — statuses, estimates, priorities.
• Prepare Sprint Planning Report.
• Provide the Head of Delivery with regular reporting: velocity, burndown, % completion.

Nice to have:

• Understanding of the technical side of development — you don’t code, but you understand what the team is talking about.
• Experience working across multiple interdependent teams simultaneously.

Hard Skills:

• Agile / Scrum
• Jira, Confluence
• Sprint planning
• Backlog management
• Basic understanding of SDLC
• Risk management
• Reporting and metrics

The Interview Process:

• 30 minute Recruiter call.
• 60 minute call with Head of Delivery.

Career Growth & Opportunities:

• Become part of a global leader in iGaming innovation.
• Access to professional development programs and industry events.
• Opportunity to work with top-tier experts in cutting-edge technology.
• Drive real impact in a fast-growing international market.
• Flexible career progression within a scalable and adaptable platform

Working Conditions:

• Vacation: 22 working days per year.
• Sick leave: 5 paid days per year.
• Sick lists: 100% paid with medical certificate up to 10 days per year
• Benefit cafeteria personal limit for health support

Join our passionate and talented team and be at the forefront of transforming the iGaming industry with groundbreaking live tech solutions. If you’re a visionary professional eager to shape the future of iGaming, Atlaslive invites you to apply and drive our continued success in this dynamic market.

Atlaslive — The Tech Behind the Game.

*All submitted resumes undergo a thorough review. If we do not contact you within 5 business days after your application, it means that we are unable to proceed with your candidacy at this time. However, we appreciate your interest in our company and will keep your contact details on file for future opportunities.

🚑 Empeek is an IT outsourcing company that develops software for clients in the healthcare domain in the USA.

As an example — systems that analyze heartbeat and detect abnormalities in patients, real-time communication platforms between patients and doctors, solutions that detect malignant tumors from images, systems that identify heart defects based on gait patterns, and more.

We are looking for a Strong Middle Lead Generation Specialist to strengthen our team ⭐️

Requirements:

• 2+ years of experience in lead generation (2+ years working with LinkedIn and 1+ year with Upwork).
• Experience in IT service companies.
• Understanding of outbound processes and the lead generation funnel.
• Ability to conduct written communication that generates interest in our services.
• Responsible attitude to working with a CRM and moving leads through the funnel.
• English level: Upper-Intermediate or higher; fluency in Ukrainian.

Nice to have: previous experience in lead generation for healthcare.

Future responsibilities:

• Communicating with prospects on LinkedIn and booking calls for sales managers.
• Working with Upwork and LinkedIn.
• Managing your leads in the CRM system.
• Tracking and analyzing your own performance metrics.
• Handling related tasks to support the lead generation process.

Why you will enjoy being part of the Empeek team:

• Professional growth and mastering cutting-edge lead generation techniques.
• Working in a supportive team where everyone helps each other.
• Courses and training opportunities.
• Space and freedom to implement your own ideas.

Hiring process: → Interview with Recruiter (up to 1 hour) → Technical interview (up to 60 min) → Final interview (up to 60 min) → Offer 🥳

What we offer:

• Access to learning opportunities — internal and external training, certification reimbursement.
• 18 paid vacation days, 10 public holidays compensated, and up to 10 paid sick days.
• Up to $300/year for English classes + free speaking club.
• Up to $180/year for sports activities.
• Mentorship and knowledge sharing — people you can really learn from.
• Career maps and growth plans to support your professional development.
• New equipment provision, and accounting support if needed.
• Competitive market-level salary with regular reviews.
• Additional perks and compensations such as insurance fund, gifts etc.
• Psychological safety and supportive culture.
• Company values that align with yours.
• Social responsibility — support the Armed Forces

ABOUT CLIENT

A dynamic wellness tech venture offering innovative tools to support proactive health management. Its primary product is a smart scale equipped with cutting-edge BIA technology, delivering precise data on key body metrics such as fat percentage, lean mass, and hydration. By merging advanced engineering with a seamless digital experience, it empowers users to make informed decisions about their health.

PROJECT STAGE

live.

REQUIREMENTS

• Native or fully fluent English proficiency (written communication is your entire job)
• Ability to write with clarity, warmth, and precision under time pressure
• Demonstrated ability to resolve billing and account issues independently
• Strong judgment and pattern recognition for triaging edge cases
• Comfort working with sensitive personal and health-adjacent information
• Reliable internet connection and dedicated workspace.

Nice to have

• 2+ years in customer service, particularly in subscription billing, e-commerce logistics, or health-adjacent industries
• Experience with HIPAA-compliant environments
• Familiarity with support platforms (Zendesk, Intercom, or similar)
• Track record of high CSAT in written support channels.

RESPONSIBILITIES

• Billing inquiries (charges, refunds, failed payments, subscription timing)
• Shipping issues (tracking, delays, missing packages, address changes)
• Account management (login issues, password resets, profile updates, subscription changes)
• Charge explanations (why this amount, why this date, what happens next)
• Hardware support (Body Pod and Hume Band setup, connectivity, syncing, measurement troubleshooting)