Jobs at Djinni

Who We Are

PAR Retail, with its Open Commerce® product suite and patent pending Wallet Steering® System, empowers Convenience & Fuel Retailers to gain more share of wallet and customer lifetime value than possible with any other solution provider. Stuzo’s unified Open Commerce product suite consists of: Activate for Intelligent 1:1 Loyalty, Transact for Contactless Commerce, and Experience for Cross-Channel Customer Experiences. Stuzo’s solutions are supported by a set of subscription-based program management services and are contractually backed by its 1.5X Performance Guarantee.  

Position Summary: 

The Member Support Representative serves as the frontline support contact for members participating in loyalty programs powered by our platform. This role requires confident communication, empathetic problem-solving, and the ability to assist members via phone, email, and chat. You'll help resolve issues related to app functionality, loyalty program questions, account verification, and rewards redemptions, including processing balance adjustments when appropriate. 

Key Responsibilities: 

• Confidently communicate with members across channels (phone, email, chat), providing timely and professional responses. 
• Troubleshoot and resolve questions related to loyalty accounts, mobile app access, account linking, and program participation. 
• Process loyalty balance adjustments within established guidelines, ensuring member satisfaction while balancing business needs. 
• Educate members on program benefits, app features, and how to get the most out of their loyalty experience. 
• Follow internal workflows to escalate complex issues to retailer support or platform teams as needed. 
• Maintain accurate and complete documentation of all member interactions in the ticketing system. 
• Uphold service-level agreements for first response time and resolution, adapting tone and messaging to fit the situation. 

• Support high-volume periods and marketing campaigns with poise and efficiency. 

   

Requirements: 

• Prior experience in a customer-facing role (call center, email, or chat support preferred). 
• Proficiency in spoken and written English is required to ensure clear and effective communication with members. 
• Strong written and verbal communication skills. Able to explain technical and program-related concepts clearly to a non-tech-savvy audience. 
• Comfortable handling difficult conversations and turning negative experiences into positive outcomes. 
• High attention to detail and a knack for identifying patterns in support issues. 
• Familiarity with CRM systems (FreshDesk, Zendesk, Salesforce, etc.), mobile apps, loyalty programs, or digital customer experiences is a plus. 

• A team-first attitude with the ability to multitask in a fast-paced, member-focused environment. 

   

Success Traits: 

• Confidence & Empathy: Projects assurance while staying patient and solution oriented. 
• Adaptability: Thrives in changing environments with varying support topics and priorities. 
• Ownership: Takes responsibility for delivering a great experience with minimal supervision. 

• Clarity: Communicates precisely, keeping the member informed throughout. 

   

 Schedule: 

• Minimum of 32 hours per week (Monday-Sunday), with scheduling based on business needs. 
• Availability during holidays is required. 

• Covering business hours between 6am – 6pm ET (we have different shifts).

   

  We offer:

• Long-term employment;
• Competitive compensation with regular performance based salary and career development reviews;
• Flexible working hours;
• Unique and friendly environment where everyone can explore and learn new technologies.

About the Role
We are looking for an experienced and data-driven Head of CRM to lead our customer retention strategy, lifecycle marketing initiatives, and CRM operations. This role is responsible for developing and executing CRM strategies that drive customer engagement, retention, loyalty, and lifetime value across multiple communication channels.
As a Head of CRM, you will own the CRM roadmap, manage a team of CRM specialists, collaborate closely with Product, BI, Marketing, VIP, and Creative teams, and continuously optimize customer journeys through segmentation, personalization, automation, and testing.
This is a high-impact leadership role offering the opportunity to shape CRM strategy, build scalable retention programs, and directly influence business growth.
Responsibilities
CRM Strategy & Leadership
 

• Develop and execute the overall CRM and customer retention strategy aligned with business objectives.
• Own customer lifecycle management across all stages: onboarding, activation, retention, reactivation, and loyalty.
• Define CRM KPIs, monitor performance, and drive continuous improvement initiatives.
• Build and manage the CRM roadmap, prioritizing projects based on business impact.
• Lead, mentor, and develop the CRM team, establishing best practices and operational excellence.

Campaign Management & Automation
 

• Oversee planning, execution, and optimization of CRM campaigns across Email, SMS, Push Notifications, In-App Messaging, Onsite Communications, and other channels.
• Ensure effective campaign delivery through CRM automation platforms.
• Drive personalization initiatives based on customer behavior, segmentation, and predictive insights.
• Establish and optimize automated customer journeys and trigger-based communications.

Analytics & Optimization
 

• Analyze CRM performance and customer behavior to identify growth opportunities.
• Develop segmentation strategies to maximize engagement and retention.
• Lead A/B testing initiatives across communications, offers, customer journeys, and promotional mechanics.
• Monitor customer engagement metrics, churn rates, retention, conversion, and lifetime value.
• Collaborate with BI and Data teams to improve reporting frameworks and customer insights.

Cross-Functional Collaboration

• Work closely with Product, Marketing, VIP, BI, Operations, and Creative teams to deliver integrated customer experiences.
• Guide Creative and Content teams on CRM best practices, messaging frameworks, and campaign optimization.
• Partner with Product teams to implement retention features and loyalty initiatives.

Deliverability & Compliance
 

• Monitor email deliverability, domain reputation, and communication performance.
• Ensure compliance with communication regulations and customer consent management.
• Oversee subscription and unsubscription processes to maintain healthy communication databases.

Requirements
 

• 3+ years of CRM experience, including at least 1 year in a leadership or senior CRM role.
• Proven experience developing and executing CRM and retention strategies.
• Strong expertise with CRM and marketing automation platforms (Customer.io, Optimove, Хtremepush, FastTrack, Salesforce Marketing Cloud, Braze, or similar).
• Strong analytical skills with hands-on experience in customer segmentation and performance analysis.
• Advanced Excel/Google Sheets skills; SQL knowledge is a strong advantage.
• Experience managing A/B testing programs and data-driven optimization initiatives.
• Understanding of customer lifecycle marketing, retention, loyalty programs, and behavioral segmentation.
• Experience working with email deliverability and communication best practices.
• Excellent project management and stakeholder management skills.
• Strong leadership, mentoring, and team development capabilities.
• iGaming experience is highly preferred.

Nice to Have
 

• Experience managing CRM teams in fast-growing environments.
• Knowledge of HTML/CSS for email development.
• Experience with predictive modeling, customer scoring, and advanced personalization.
• Understanding of responsible gaming and regulatory requirements within iGaming.

What You'll Get
 

• Flexible working hours that fit your natural rhythm: 08:00–17:00, 09:00–18:00, or 10:00–19:00.
• 17 working days of paid vacation (available after 6 months).
• Salary in USD.
• Significant ownership and influence on customer retention strategy.
• Opportunity to build and scale CRM processes and team.
• Collaboration with experienced professionals across Product, Marketing, BI, and Operations.
• Access to advanced CRM and marketing technology stack.
• Continuous professional development and leadership growth opportunities.
• Clear structure, transparent feedback, and measurable goals.
• Fun corporate activities and team events.

About the Role

We are looking for a detail-oriented CRM Operations Manager to join our growing iGaming team.

In this role, you will be responsible for building, executing, and optimizing customer communication journeys across multiple channels to increase player engagement, retention, and lifetime value.

You’ll work closely with the design, content, and marketing teams to deliver personalized, high-performing campaigns that enhance the player experience.

Key Responsibilities

• Develop and manage customer journeys and automated CRM workflows.
• Create and execute multi-channel communication campaigns, including Email, SMS, and In-App messaging.
• Manage and update promo pages, banners, and campaign assets, ensuring a seamless user experience.
• Collaborate with design and content teams to ensure consistency in messaging, visuals, and tone of voice.
• Ensure smooth CRM operations and data accuracy across all touchpoints.

Requirements

• Proven experience in CRM operations or lifecycle marketing, preferably in the iGaming industry.
• Hands-on experience with SoftSwiss and Customer.io platforms is essential.
• Familiarity with HTML email templates and basic design workflows.
• Strong understanding of multi-channel CRM communication (Email, SMS, In-App).
• Ability to create and manage automated player journeys and lifecycle campaigns.
• Experience working closely with creative teams (design, content, and development).
• Ability to work independently

PLEASE NOTE that we are searching for candidates who are located in Lviv and are able to visit office in Lviv.

About us:

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide.

But that's not all! We're not just about numbers, we're about people. With a team of over 1000 passionate individuals spread across twelve countries in Europe, Asia, and the US, we're all united by our love for innovation and teamwork.

EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.

We are looking for a passionate and dedicated Strong Middle BI/DB Developer to join our team in Lviv!

What You'll get to do:

• Develop real‑time data processing and aggregation pipelines.
• Create and modify data marts to enhance the data warehouse.
• Manage internal and external integrations.
• Design and deliver various types of reports.
• Main Stack Databases: Google BigQuery, PostgreSQL, SQL ETL: Apache Airflow, Apache NiFi Streaming: Apache Kafka

What You need to know:

• Bachelor’s or Master’s degree in a STEM field.
• Solid understanding of Computer Science fundamentals: Software Engineering, Algorithms, Operating Systems, Networking, etc.
• Strong knowledge of at least one RDBMS (Google BigQuery, PostgreSQL, MSSQL, Oracle, MySQL), including: Query optimization Indexing strategies; Partitioning Practical experience with ETL/ELT processes.
• Experience in creating or supporting Data Warehouses.
• Hands‑on experience with at least one enterprise Business Intelligence platform.
• English: Intermediate+ (reading, writing, speaking).
   

Nice to have:

• Knowledge of analytical data warehouse systems (Google BigQuery, Azure Synapse Analytics, AWS Redshift, Snowflake).
• Programming skills in one language (Python or Java).
• Experience with additional tools and systems such as Apache Airflow and Apache NiFi.
  
  Here's what we offer:
• Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
• 3 sick leave days per year, no doctor's note required; 30 medical leave days with medical allowance
• Hybrid work schedule is available after the first three months of employment with 80/20 office/home format until the end of 2026. Starting from 2027, the policy will transition to primarily office-based work, with up to 10 work-from-home days per year with manager approval.
• Benefit from two Free Fridays each year, limited to one per quarter.
• Daily catered lunch or monthly lunch allowance. 
• Private Medical Subscription. 
• Access online learning platforms like Udemy for Business, LinkedIn Learning or O’Reilly, and a budget for external training.
• Gym allowance.
• Corporate English lessons.
• Support for New Parents:
• 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.
• 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.

Our office perks include on-site massages and frequent team-building activities in various locations.

At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!

In Competera, we are building a place where optimal pricing decisions can be made easily. We believe that AI technologies will soon drive all challenging decisions and are capable of helping humans be better. We are now looking for a Lead Data Scientist to change the way we deliver our solution to customers.
You could be a perfect match for the position if        
You want to:

• Be responsible for DS-ML-related solutions developed by all Service and Delivery(SnD) squads: maintenance and improvement of existing solutions; design, development, and implementation of new solutions.
• Provide technical leadership for other SnD DSs.
• Test developed algorithms, work with the SnD team within UAT, adapt, and reach DOD and DOR.
• Verify key tasks done by SnD DS, such as model training and AB test design.
• Conduct code reviews for DS-ML-related solutions.
• Automate DS work in SnD.Develop data requirements for SnD implementation projects.
• Cooperate with IM and DE to achieve and maintain the optimal dataset configuration according to DS-ML needs.
• Measure solution stability, quality, and effectiveness; transparently communicate the current state of things to other roles/teams, and suggest and implement improvements.
• Regularly collaborate (provide prototypes/ideas/detailed feature requests) with RnD Teams on tools for SnD.

You have:

• A minimum of 5 years of experience in data science or a related field.
• Proficiency in SQL for data manipulation and extraction.
• Strong Python skills, capable of writing modular and readable code for experiments and prototypes.
• A solid mathematical background, preferably in a Computer Science-related field.
• Proficiency in the scientific Python toolkit, including NumPy, pandas, scikit-learn, and either Keras/TensorFlow or PyTorch.
• Familiarity with Time Series Forecasting approaches.
• Experience in statistical testing methodologies, including A/B testing.
• At least 3 years of experience working with tabular and mixed (multimodal) data (e.g., tabular data combined with text, audio, or images).
• Upper-intermediate or higher level of English (for future communication with clients and user interviews)

Soft skills:

• Analytical mindset and strong critical thinking abilities.
• Leadership skills to efficiently organize the data team (Data Scientists, Data Engineers, Data Analysts).
• Agile approach, with the ability to experiment and test hypotheses in an unstable business environment.
• Business-oriented mindset, able to translate complex models into simple business language.
• Excellent presentation skills, capable of communicating complex ideas effectively.
• Curiosity and a commitment to continuous learning within the domain.
• Strong team player, able to collaborate effectively with cross-functional teams.

You’re gonna love it, and here’s why:

• Rich innovative software stack, freedom to choose the best suitable technologies.
• Remote-first ideology: freedom to operate from the home office or any suitable coworking.
• Flexible working hours (we start from 8 to 11 am) and no time tracking systems on.
• Regular performance and compensation reviews.
• Recurrent 1-1s and measurable OKRs.
• In-depth onboarding with a clear success track.
• Competera covers 70% of your training/course fee.
• 20 vacation days, 15 days off, and up to one week of paid Christmas holidays.
• 20 business days of sick leave.
• We reimburse the cost of coworking.

Drive innovations with us. Be a Competerian.

We are looking for an experienced Integrations Team Lead. This role combines people management with ownership of the entire integration lifecycle — from onboarding and technical implementation to post-launch support and continuous optimization.

Ideal for someone who enjoys building high-performing teams, delivering seamless integrations, and continuously improving technical processes.

What you’ll do:
• Lead and develop a team of Integration Managers and Technical Support Specialists;
• Manage team performance, workload planning, mentoring, and career development;
• Own API checks of integrations and ensure timely delivery of these API checks;
• Coordinate cross-functional initiatives involving Product, Engineering, Compliance/Legal, Operations, and external partners;
• Identify and mitigate risks, dependencies, and blockers;
• Drive continuous improvements in integration processes and documentation;
• Ensure high-quality technical guidance during API integration and production launch;
• Manage post-go-live technical support, troubleshoot integration issues, and coordinate resolution with internal engineering teams and external partners;
• Establish and improve Technical Support processes, including SLA management, incident handling, escalation procedures, and knowledge base maintenance.

Your expertise:
• 2+ years of experience managing teams, including hiring, mentoring, performance management, and employee development;
• 3+ years of experience working with third-party integrations;
• Hans-on experience working with REST APIs, webhooks, and technical integration documentation;
• Deep understanding of financial service workflows, third-party integrations, user journeys, and system interactions;
• Experience managing multiple integrations simultaneously;
• Experience supporting partners throughout the full integration lifecycle, from onboarding to post-production support;
• Strong stakeholder management and communication skills;
• Experience working with cross-functional engineering teams in Agile environments;
• Excellent organizational, leadership, and problem-solving skills;
• English (B2+ or higher).

Life at Emergine:

Stay Supported
• 100% paid sick leave
• 21 working days of paid vacation
• Medical support for office and remote employees
• Benefits Cafeteria including sports, gym, healthcare, dental care, psychological support, wellness and learning.

Work Without Borders
• International team
• Global collaboration
• Flexible work models depending on the role
• Remote, hybrid or office-based setup depending on the position

Grow Through Motion
• PDP and career development plans
• Regular feedback sessions
• Leadership opportunities
• Continuous professional development
• Knowledge-sharing sessions
• Management development initiatives

Create Real Impact
• Ownership from early stages
• International projects
• Complex and meaningful challenges
• Collaborative management
• Open communication
• Low bureaucracy
• Space for initiative and innovation

Hiring process:
HR Interview · Technical Interview · Final Interview · Reference check · Job Offer

We are looking for a Mid-level VIP Account Manager for our products in the eSports industry.

Location: Remote.
Team: Retention Team.

About the Role:

The VIP Account Manager will be responsible for the personalized management and support of VIP players and top depositors across our projects. The role focuses on building trusted long-term relationships with high-value players, increasing retention and LTV, reactivating players at risk of churn, developing personalized bonuses and offers, handling complex situations and escalations, and analyzing VIP segment performance. The VIP Account Manager will manage a portfolio of VIP players and work closely with Support, Marketing, and Anti-Fraud teams.
 

Requirements:

2+ years of commercial work experience as a VIP / Account Manager in gambling, betting, crypto, or iGaming.

Experience working with VIP players and high-rollers.

Understanding of retention mechanics and customer service.

Experience working with CRM systems.

Excellent communication and negotiation skills.

Ability to build and maintain trusted relationships with high-value clients.

Ability to handle stressful situations, complex player requests, and escalations.

Strong customer-oriented approach.

English — Intermediate.

Ukrainian or Russian — Upper-Intermediate+ / Advanced for internal communication.

Will be an advantage:

Experience specifically with skin-gambling / CS: GO case-opening projects.

Higher education is welcome; the field of study is not essential.

Responsibilities:

Manage a portfolio of VIP players and provide a personalized approach to each high-value player.

Build trusted long-term relationships with VIP players with a focus on increasing retention and LTV.

Develop and implement personalized bonus programs, promotions, and individual offers within project policies.

Communicate directly with VIP players via chats, calls, and messengers.

Monitor player activity and identify VIP players at risk of churn.

Work on player retention and reactivation.

Handle complex player requests, disputes, and escalations.

Collect feedback from VIP players and analyze insights related to the VIP segment.

Monitor retention, LTV, and reactivation metrics for the assigned VIP portfolio.

Prepare regular reports for the Head of Retention.

Work closely with Support, Marketing, and Anti-Fraud teams.

Follow established limits and compliance policies when managing bonuses and personalized offers.

List of technologies:

CRM/CDP: Customer.io, OneSignal, or similar platforms.

Communication: Email, Telegram, Discord.

Analytics: Tableau or similar tools.

Data & Reporting: Google Sheets / Excel — confident level.

Task & Process Management: Jira / Notion / ClickUp.

AI tools: ChatGPT and similar tools for communication, analysis, and workflow optimization.

What we could offer:

24 days of paid leave per year.

100% paid sick leave.

Fixed-rate + bonuses.

Full-time remote.

Long-term collaboration.

Sustainable business.

Game and entertainment development company.

Middle System Administrator

We are looking for a System Administrator to join our team to manage, support, and develop our IT infrastructure, handle identity & access management, and oversee device management (Windows/macOS). 

Key Responsibilities

• Employee Onboarding/Offboarding: Creating and deactivating user accounts, configuring access permissions, and preparing workstations and office equipment.
• Technical Support: Providing L1/L2 technical assistance to users on macOS and Windows.
• Server Administration: Administering Windows Server OS.
• SaaS Administration: Managing Microsoft 365 and Google Workspace environments.
• Device Management (MDM): Configuring policies, profiles, and applications, as well as enrolling PCs/macOS devices via Microsoft Intune.
• IT Asset Management: Maintaining the corporate hardware inventory (tracking assets, statuses, issuance, and returns).
• Access Control: Managing users, groups, and access rights in accordance with company policies.
• Security Management: Configuring and maintaining MFA, security policies, and authentication scenarios.
• Network Administration: Basic setup and maintenance of MikroTik network equipment.
• Local Area Networks (LAN): Diagnosing, configuring, troubleshooting, and expanding local networks.
• Documentation: Maintaining IT documentation (hardware inventory, access matrix, network architecture, and user guides).

Requirements

• 2+ years of experience as a System Administrator or IT Support Specialist.
• Hands-on experience administering Microsoft 365 and Google Workspace.
• Hands-on experience with Microsoft Intune (MDM/MAM).
• Deep understanding and practical experience supporting both macOS and Windows.
• Solid understanding of core networking technologies (DNS, DHCP, VPN, VLAN) and basic experience with MikroTik.
• Knowledge of Information Security fundamentals (MFA, password policies, access control matrix).
• English: Intermediate (reading technical documentation).
• Strong self-prioritization skills and a responsible approach to deadlines.

Nice to Have

• Experience with scripting (PowerShell, Bash).
• Experience supporting remote employees.
• Microsoft or Google Workspace Administrator certifications.
• Experience working with CRM and ERP systems (e.g., Odoo).

 What we offer:

• Work on innovative UAV and drone technologies
• Participation in R&D projects developing new aerial systems
• Official employment
• A team environment where initiative and technical curiosity are encourage

Our client is an international product-based IT company specializing in the iGaming industry. Founded in 2014, the company has been successfully operating on the market for more than 11 years, bringing together a team of 390+ professionals. Starting as a leader in the CIS region, the company is now actively expanding on a global scale.

We are currently looking for a Middle/Senior Media Buyer to join the media buying team and work with scalable traffic across different GEOs and tiers.
 

📋 Key responsibilities and your contribution:

— Launch, manage, and scale Facebook advertising campaigns across Tier 1 / Tier 2 / Tier 3 GEOs.

— Full ownership of traffic performance and financial results, including PnL responsibility.

— Analyze and optimize key performance metrics: ROI, CR, CTR, CPM, CPA, PnL.

— Scale profitable campaigns without artificial budget caps.

— Work closely with offers, creatives, agencies, and internal teams to improve campaign efficiency.

— Test and adapt strategies based on changes in GEOs, offers, platforms, and market conditions.

— Identify bottlenecks in funnels and processes, propose and implement optimization solutions.

— Maintain clear communication, task-setting, and feedback loops within the team.
 

📚 Your qualifications:

— 2+ years of experience in media buying / traffic arbitrage.

— Deep understanding of Facebook Ads ecosystem and traffic acquisition mechanics.

— Proven experience managing monthly budgets from $50,000.

— Strong analytical mindset and confidence working with performance metrics and profitability models.

— Hands-on experience with analytics and tracking tools such as Power BI, Google Sheets, Voluum, Binom, Keitaro (or similar).

— Experience working with offers, creatives, and external partners (agencies, vendors).

— High level of responsibility for results and readiness to work with CRM and PnL models.

— Strong communication skills and ability to give and receive constructive feedback.

— Critical thinking, initiative, flexibility, and adaptability in a fast-changing environment.
 

Benefits:

⭐ Competitive base salary + performance bonus up to 40% of profit, top and private offers, including in-house products.

⭐ Days of recovery: 20 paid vacation day per year and unlimited sick leave days.
⭐ Health: corporate medical insurance, a company psychologist and a Cafeteria of Benefits for personal wellness choices.
⭐ Education: a variety of foreign languages course for you to choose from. Also we are open for your development and you can choose different courses /training for improving your skills.
⭐ Compensation: additional benefits that can be used according to company policy, e.g. paid business trips, international conference opportunities, lunch perks at our offices etc.
⭐ Work Environment: work remotely or from one of our offices in Cyprus, Portugal, Poland, equipped with the equipment you’ll need for success.

⭐ Full freedom and hands-on involvement: opportunity to work across multiple directions — arbitrage, product media buying, various GEOs and tiers — without being locked into one narrow scope.

Офіс ефективного регулювання BRDO - один із ключових незалежних експертно-аналітичних центрів України, який працює над створенням ефективного регулювання, прозорих правил і сучасних державних рішень.

Зараз команда працює над проєктом створення системи аналізу цін на будівельну продукцію - інструменту, який допоможе краще розуміти ринок, виявляти аномалії та формувати більш обґрунтовані аналітичні підходи.

Ми шукаємо Market Analyst /Аналітика ринку, який(-а) допоможе не просто аналізувати дані, а інтерпретувати їх у контексті реального ринку: структури галузі, сезонності, регіональних відмінностей, поведінки постачальників та каналів продажу.
У цій ролі ви будете працювати на стику аналітики, ринку та методології - допомагати команді формувати реалістичні аналітичні правила, виявляти “сліпі зони” в даних і готувати матеріали для державних та ринкових стейкхолдерів.

Основні задачі:

• Аналіз та інтерпретація даних ринку будівельної продукції; 
• Дослідження ринку в розрізі категорій товарів, регіонів, каналів продажу та типів постачальників; 
• Виявлення ринкових закономірностей, сезонності, регіональних відмінностей та коливань цін; 
• Пошук прогалин, аномалій та “сліпих зон” у даних; 
• Підготовка рекомендацій для вдосконалення аналітичних правил і підходів; 
• Допомога команді в розширенні та покращенні джерел даних; 
• Підготовка аналітичних матеріалів, market notes та коротких звітів для внутрішніх і зовнішніх стейкхолдерів; 
• Перевірка якості та репрезентативності даних; 
• Співпраця з аналітичною, продуктовою та методологічною командами. 

• 4+ роки досвіду у market intelligence, ринковій, ціновій або закупівельній аналітиці; 
• Розуміння структури ринків, принципів сегментації та роботи каналів продажу; 
• Досвід роботи з даними з різних джерел і часовими рядами; 
• Досвід підготовки аналітичних матеріалів і звітів; 
• Вміння поєднувати кількісний аналіз із якісними висновками; 
• Вміння пояснювати складні речі просто та структуровано; 
• Здатність бачити причини змін, а не лише фіксувати тренди. 

• Досвід роботи у будівельному секторі або на товарних ринках; 
• Досвід роботи з open data або сферою публічних закупівель; 
• Досвід підготовки market reports або ринкових оглядів; 
• Робота з BI-інструментами (Power BI, Tableau тощо); 
• Досвід роботи у GovTech, аналітичних центрах або дослідницьких проєктах. 

• Участь у створенні нової системи ринкової аналітики на національному рівні; 
• Можливість впливати на методологію та правила аналізу; 
• Робота з великими масивами даних і реальними ринковими процесами; 
• Сильна команда аналітиків, експертів і продукту; 
• Гнучкий формат роботи: remote / hybrid, офіс у центрі Києва (Майдан Незалежності, 2). 

• Планування та контроль бюджетів донорських проєктів (план-факт аналіз, прогнозування, контроль залишків коштів). 
• Підготовка фінансової звітності для донорів і керівництва. 
• Фінансовий супровід договорів, перевірка первинної документації та актів виконаних робіт. 
• Контроль відповідності витрат бюджетам проєктів і вимогам донорів. 
• Участь у підготовці платежів, валютних операціях та взаємодії з банками. 
• Взаємодія з керівниками проєктів, бухгалтерією та іншими командами для забезпечення ефективного використання коштів. 
• Участь у внутрішніх та зовнішніх аудитах. 

• Вища освіта у сфері фінансів, економіки або бухгалтерського обліку. 
• Досвід роботи в НГО, благодійних або донорських організаціях. 
• Досвід фінансового супроводу донорських проєктів та підготовки фінансової звітності. 
• Впевнене володіння Excel / Google Sheets. 
• Розуміння принципів бюджетування, план-факт аналізу та donor compliance. 
• Досвід участі в аудитах. 

• Досвід роботи з міжнародними донорами (USAID, EU, GIZ, SIDA, UNICEF тощо). 
• Досвід роботи з електронним документообігом (зокрема «Вчасно»). 
• Англійська мова на рівні, достатньому для роботи з донорською документацією. 

• Конкурентну заробітну плату з прив’язкою до валютного курсу. 
• Роботу з проєктами, результати яких впливають на розвиток державної політики та реформ. 
• Команду професійних і небайдужих людей, з якими приємно працювати та досягати результатів. 
• Простір для самостійності, відповідальності та реалізації власних ідей. 
• Гібридний формат роботи та сучасний офіс у центрі Києва (Майдан Незалежності, 2, Spaces). 

We are a fast-growing company in the HVAC industry and we're looking for a driven and organized Events PM to own our entire events ecosystem — from weekly webinars to large-scale online conferences.
If you love bringing people together, turning strategy into flawless execution, and generating real business
impact through events — this role is for you.

WHAT YOU'LL DO
• Plan, manage, and execute webinars, workshops, and industry conferences end-to-end
• Own the webinar/workshop calendar and ensure all milestones are hit 10+ days before each event
• Build and maintain marketing funnels: landing pages, ads, email/SMS sequences in GoHighLevel
• Set up and manage live streaming via StreamYard
• Coordinate presentation decks and align content with funnel messaging
• Handle all offline workshop logistics: venues, equipment, printed materials, and branded merch
• Identify and apply for industry speaking slots and sponsorship opportunities (6–12 months ahead)
• Plan and execute the company's own online HVAC conferences from concept to post-event follow-up
• Ensure all attendee and lead data flows correctly into CRM
• Coordinate post-event follow-up activities and replay distribution

WHAT WE'RE LOOKING FOR
• 2+ years of experience in event management, webinar production, or marketing operations
• Hands-on experience with GoHighLevel (funnels, automations, CRM) — strong plus
• Experience with StreamYard or similar live streaming platforms
• Proficiency in Canva and/or Figma for creative assets
• Strong project management skills: you track every deadline and deliverable
• Excellent communication and cross-functional coordination skills
• Experience in B2B marketing or lead generation events is a strong advantage
• HVAC industry knowledge is a plus — but passion to learn is a must
• Fluent English (written and spoken)

YOU'LL BE MEASURED ON
• Number of webinars and workshops executed on schedule
• Webinar registration count and attendance rate
• Cost per webinar lead
• Qualified leads generated from events and conferences
• Number of speaking opportunities and partnerships secured
• Conference show-up rate and post-event engagement (replay views)

WHY JOIN US
• Own a high-impact function with real ownership and visibility
• Work in a niche, fast-growing industry with a strong community angle
• Collaborate directly with company leadership
• Remote-first environment with a results-driven culture
• Clear KPIs — your work is seen and recognized

We are looking for a trainee in Software Development who wants to grow into a Full Stack Developer. You should be a self-motivated person, eager to learn and apply modern technologies (including AI) to build real solutions for the company. You will work on internal tools, automations, and custom software across front-end and back-end: user interfaces, APIs, databases, integrations, and deployments.

You won’t know everything on day one, but you will learn quickly. Expect to contribute to real company projects within your first months. You will work closely with experienced developers and receive mentorship. Over time you should take ownership of small tasks and grow into an independent engineer. This is a long-term opportunity and a potential career path, not just an internship.

What to expect from your work

Tech stack you will work with for sure:

• JavaScript/TypeScript
• React
• Node.js
• REST APIs
• PostgreSQL / MongoDB
• Git & GitHub

AI-related stack

• OpenAI API (automation, text generation, integrations)
• Cursor / AI-assisted development tools

Domains & areas

Business-related

• Internal tools & dashboards
• Business process automation
• Operations & CRM systems

Tech-related

• Front-end development (React UI)
• Back-end development (Node.js APIs)
• Database design & queries
• API integrations
• Basic DevOps & deployment

Things you may work with later

• Next.js
• Docker
• AWS / DigitalOcean
• CI/CD (GitHub Actions)
• Microservices architecture

• Infrastructure as Code

   

Requirements for the candidate

Must have:

• Basic knowledge of JavaScript
• Understanding of how web applications work (frontend + backend basics)
• Strong motivation to learn and grow

• Full Stack Development

   

Will be a plus:

• Experience with React or Node.js (even pet projects)
• Understanding of REST APIs
• Experience with databases
• Familiarity with Git

No required:

• Commercial experience
• Perfect English
• Knowledge of the full tech stack

We care more about your learning ability, mindset, and motivation.

We encourage candidates to apply even if they do not match 100% of the list.

Mentorship and growth path

• Work in a team with other selected trainees — Month 1
• Trainee position — Months 2–4

• Review and potential move to Junior Full Stack Developer position

   

About the company

We provide:

• Custom Software Development Services
• UX/UI Design Services
• Recruitment Services
• Outstaffing Services

We believe in people, because that is the core of any company: clients and employees.

We value people who are smart, proactive, and genuinely enjoy what they do.

Senior Golang Backend Developer

Location: Remote
Workload: Full-time
Project: Long-term

About the role

We’re looking for a Senior Golang Backend Developer to build and scale microservices-based systems and help the engineering team migrate existing backend services from Node.js/NestJS to Go.

The role involves designing high-load services, working with distributed systems, improving backend architecture, and implementing modern patterns for asynchronous processing and real-time communication.

You’ll work with an existing production codebase, contribute to the migration strategy, and help the team gradually transition services from Node.js to a scalable Go-based architecture.

Requirements

• 4+ years of backend development experience
• 3+ years of hands-on experience with Go / Golang
• Strong understanding of Go fundamentals, concurrency, goroutines, channels, interfaces, contexts, and error handling
• Strong experience with PostgreSQL, MongoDB, and Redis
• Solid understanding of microservices architecture
• Experience building high-load and distributed systems
• Experience with asynchronous processing, queues, and event-driven architectures
• Experience building REST APIs, WebSockets (WS/WSS), and RPC/gRPC services
• Ability to design scalable, maintainable, and reliable backend services
• Ability to read, understand, refactor, and migrate existing codebases
• Strong understanding of performance optimization and observability
• High attention to detail

Nice to have

• Experience with Node.js / NestJS, especially in projects migrating from Node.js to Go
• Previous experience migrating production services between technology stacks
• Deep knowledge of Go concurrency patterns and performance optimization
• Experience with gRPC / Protocol Buffers
• Deep knowledge of Redis, including MULTI/EXEC, data structures, Lua scripts, and Pub/Sub
• Experience with message brokers and event-driven systems
• Experience with Docker, Kubernetes, and cloud environments
• Basic understanding of prompt engineering, AI agents, and AI skills

Responsibilities

• Develop and maintain backend services using Golang
• Design and implement high-load, scalable microservices
• Help the engineering team migrate existing Node.js/NestJS services to Go
• Analyze the existing Node.js architecture and define appropriate Go implementations
• Refactor and gradually replace existing Node.js services while maintaining system stability
• Design APIs and service-to-service communication using REST, WebSockets, RPC/gRPC, and event-driven patterns
• Work with asynchronous architectures, queues, and distributed systems
• Optimize backend performance, reliability, and scalability
• Improve architecture and engineering practices during the migration
• Review code and contribute to technical decisions
• Collaborate with developers and other cross-functional team members

About the Company

We are a fast-growing international FinTech company providing reliable, scalable, and secure payment solutions to businesses across multiple markets.

As the company continues to expand, we are looking for a Chief Revenue Officer who will take ownership of the company’s commercial growth strategy and build a predictable, scalable revenue engine.

This role is ideal for a commercially driven leader with strong experience across Business Development, Sales, Partnerships, Account Management, and revenue operations. The successful candidate will combine strategic thinking with hands-on execution and will work closely with the CEO and executive team to accelerate growth across international markets.

Role Mission

Build and lead a unified commercial strategy that drives sustainable revenue growth, strengthens the company’s market position, expands strategic partnerships, and creates predictable and scalable revenue channels.

The CRO will align Business Development, Sales, Partnerships, Account Management, and commercial operations around clear targets, ownership, and measurable business results.

Key Responsibilities

• Develop and execute the company’s global revenue and commercial growth strategy.
• Take ownership of revenue growth across Business Development, Sales, Partnerships, and Account Management.
• Identify and prioritize new markets, customer segments, verticals, and commercial opportunities.
• Build a predictable and scalable revenue pipeline across international markets.
• Establish clear revenue targets, commercial KPIs, forecasting models, and reporting frameworks.
• Lead enterprise-level negotiations with strategic clients, merchants, banks, payment providers, and technology partners.
• Build and strengthen relationships with key industry stakeholders and strategic partners.
• Develop commercial models, pricing approaches, partnership structures, and go-to-market strategies.
• Improve conversion across the complete commercial funnel, from lead generation to onboarding, activation, and account growth.
• Introduce structured pipeline management, deal qualification, forecasting, and performance review processes.
• Ensure transparent ownership and accountability across all revenue-generating functions.
• Partner closely with Product, Operations, Finance, Legal, Compliance, Risk, and Support teams to ensure commercial commitments can be delivered effectively.
• Work with Product leadership to translate market demand and client feedback into product development priorities.
• Analyze unit economics, revenue quality, profitability, client acquisition costs, retention, and account performance.
• Identify underperforming revenue channels and implement corrective actions.
• Build, mentor, and scale a high-performing commercial leadership team.
• Represent the company at relevant conferences, industry events, strategic meetings, and partnership discussions.
• Support the CEO and executive team in strategic planning, market expansion, and long-term business development.

Requirements

• 10+ years of experience in Business Development, Sales, Partnerships, Commercial, Revenue, or related functions.
• 4+ years of experience in a senior leadership role such as CRO, Chief Commercial Officer, CBDO, VP of Sales, Commercial Director, or equivalent.
• Proven track record of delivering significant and sustainable revenue growth.
• Strong experience building and scaling commercial teams and revenue processes.
• Deep understanding of enterprise sales, strategic partnerships, and complex commercial negotiations.
• Strong professional network within FinTech, Payments, Banking, E-commerce, SaaS, or related industries.
• Experience working with international clients, merchants, financial institutions, and strategic partners.
• Strong understanding of revenue forecasting, pipeline management, pricing, unit economics, and commercial performance.
• Ability to connect commercial strategy with product capabilities and operational execution.
• Strong analytical mindset and experience making decisions based on commercial data.
• Excellent leadership, stakeholder management, negotiation, and executive communication skills.
• Strategic mindset combined with a hands-on and execution-focused approach.
• Experience working in fast-growing, international, or highly regulated organizations.
• Fluent English.

Success in the First 90 Days

• The company’s commercial structure, revenue streams, pipeline, and market opportunities are fully assessed.
• A clear revenue growth strategy and commercial roadmap are presented to the CEO and leadership team.
• Revenue ownership, targets, KPIs, and accountability are established across commercial functions.
• A transparent pipeline management and revenue forecasting framework is implemented.
• Current clients, strategic partners, and commercial opportunities are prioritized.
• Key gaps in Sales, Business Development, Partnerships, and Account Management are identified.
• Commercial reporting and regular revenue performance reviews are running effectively.
• Short-term opportunities for revenue growth and account expansion are identified and activated.
• Collaboration between Commercial, Product, Operations, Finance, Compliance, and Support is improved.
• A clear plan for scaling the commercial team and entering priority markets is in place.

What We Are Looking For

We are not looking for a traditional Sales Director focused only on closing individual deals.

We are looking for a commercial builder who can create a complete and scalable revenue system, align teams around common targets, strengthen the company’s market position, and turn strategic opportunities into predictable business growth.

The ideal candidate understands the payments ecosystem, can operate confidently at C-level, and is equally comfortable building strategy, negotiating major partnerships, reviewing pipeline performance, and supporting teams in closing critical deals.