Jobs at Djinni

We are looking for a Call Center Team Lead who combines the talent of a salesperson with the systematic approach of a manager. We need a person who speaks fluent English, understands player psychology, and knows how to build department operations to achieve maximum ROI.

Your future challenge: Effective management of the Outbound Sales team, increasing conversion rates, and ensuring flawless service for clients.

What you will do:
— Build department operations from scratch (selecting tools, client workflows, knowledge base);
— Make calls during the launch phase to test databases, refine scripts, and set sales standards;
— Hire, interview, and onboard sales agents to build a high-performing team (10+ people);
— Manage daily operations, conduct 1:1s, monitor KPIs, QA, and scale the department;
— Write and continuously optimize English sales scripts to maximize conversion rates.

What we expect:
— 2+ years as a Call Center Team Lead, Supervisor or Senior Specialist in iGaming, Gambling, Crypto, or Forex (mandatory);
— Advanced English (C1) for fluent communication, scriptwriting, and monitoring nuances;
— Strong sales mindset with proven objection handling and deal-closing skills;
— Deep understanding of key metrics (Conversion Rate, Retention, LTV, ROI) and data analysis;
— Confident user of CRM systems, VoIP telephony, and Google Sheets/Excel.

What we offer:
— Remote work with a 5/2 schedule;
— Payments in USDT (white crypto);
— Competitive salary + performance bonuses based on department results;
— Paid vacation and sick leave;
— Opportunity for career growth within the project.

We are looking for an experienced Retention Team Lead to head our team and take on the strategic management of the customer lifecycle.

Your primary focus in this role will be building a global retention strategy, scaling processes, driving key business metrics, and developing a team of 10 specialists.
 

📋 Your Key Responsibilities:

• Team Management: Leadership, development, mentoring, and performance evaluation of a 10-person team (performance management, hiring, goal setting).
• Strategic Planning: Developing, implementing, and scaling a comprehensive retention strategy to improve key metrics (Revenue, Retention Rate, Churn Rate, LTV) across Tier-1 markets.
• Translating Strategy into Action: Converting the company's global goals into concrete action plans, priorities, and tasks for the team.
• Analytics and Optimization: Managing CRM economics. Utilizing analytical tools to identify growth opportunities, generate hypotheses, and evaluate the performance of retention campaigns.
• Process Management: Overseeing the CRM backlog, building efficient campaign execution processes, and ensuring high quality standards.
• Cross-functional Collaboration: Working closely with product, BI, analytics, and tech teams to enhance CRM capabilities and improve the customer experience.
   

📚 Our Expectations (Mandatory Requirements):

• Experience: 3+ years of practical experience in CRM/Retention exclusively in Gambling (iGaming), with a proven track record of team management.
• Markets: Mandatory and in-depth experience working with Tier-1 markets.
• Leadership: Strong management skills, with the ability to organize the team's work and motivate them to achieve business results.
• Strategic Thinking: The ability to see the "big picture," prioritize based on business impact, and develop long-term plans.
• Data-driven Mindset: Strong analytical skills and the ability to make independent decisions based on data and logic.
• Expertise: Deep understanding of lifecycle marketing principles, segmentation, personalization, and the technical aspects of campaign automation.
• Soft Skills: Excellent communication skills, with the ability to present results and work effectively with stakeholders.
  
  ⭐️ We Offer:
• Format: Remote work, 5/2 schedule.
• Payments in USDT (white crypto);
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

We are looking for a proactive Retention Manager with proven experience in the Italy GEO to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role

• Market Ownership: You will take ownership of the player lifecycle specifically for the Italian market, ensuring our users stay engaged, active, and loyal.
• Localized Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push) tailored to the Italian audience.
• Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.
• Segmentation: Utilize RFM analysis and behavioral data to target the right players in the IT market with the right message.
• Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.
• Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack

• Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You

• Experience: 1.5–3 years in CRM / Retention Marketing.
• GEO Expertise: Practical experience and a deep understanding of the Italian market (Italy GEO) is essential.
• Industry: Experience in iGaming or digital products is highly preferred.
• Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.
• Mindset: Analytical approach to data and a creative approach to problem-solving.
• Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer

• Format: Remote work, 5/2 schedule.
• Payments: In USDT.
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

📋 Your Key Responsibilities:

• Strategy development and implementation: Building comprehensive retention strategies and multi-channel automated campaigns (Email, SMS, Push, In-app, Pop-up) for Tier-1 markets.
• In-depth analytics and optimization: Analyzing campaign performance, conducting A/B and multivariate testing, and identifying growth opportunities to increase LTV and Retention Rate, and decrease Churn Rate.
• Lifecycle management: Detailed user base segmentation, creating custom Customer Journeys, and implementing deep personalization.
• Technical setup and automation: Working with advanced CRM systems, setting up complex trigger chains, and ensuring seamless communication delivery.
• Cross-functional collaboration: Working closely with the product team, BI, analytics, and Acquisition teams to improve the customer experience.
• Expertise and mentoring: Assisting middle/junior specialists, knowledge sharing, and implementing market best practices.
  📚 Our expectations:
• Experience: 3+ years of practical experience in CRM/Retention exclusively in Gambling (iGaming).
• Markets: Mandatory and in-depth experience working with highly competitive Tier-1 markets.
• Data-driven approach: High level of analytical skills, ability to work with data, draw conclusions, and make decisions based on numbers rather than intuition.
• Technical expertise: Deep understanding of automated campaign architecture and proven skills in working with modern CRM platforms.
• Strategic thinking: Ability to independently lead projects from idea to execution and results evaluation.
• Soft skills: Proactivity, results-oriented mindset, attention to detail, and a high level of autonomy.
  ⭐️ We Offer:
• Format: Remote work, 5/2 schedule.
• Payments in USDT (white crypto);
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

We are looking for a proactive Retention Manager with proven experience in the Greek (GR) GEO to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role

• Market Ownership: You will take ownership of the player lifecycle specifically for the Greek market, ensuring our users stay engaged, active, and loyal.
• Localized Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push) tailored to the Greek audience.
• Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.
• Segmentation: Utilize RFM analysis and behavioral data to target the right players in the Greek market with the right message.
• Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.
• Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack

• Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You

• Experience: 1.5–3 years in CRM / Retention Marketing.
• GEO Expertise: Practical experience and a deep understanding of the Greek market (GR GEO) is essential.
• Industry: Experience in iGaming or digital products is highly preferred.
• Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.
• Mindset: Analytical approach to data and a creative approach to problem-solving.
• Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer

• Format: Remote work, 5/2 schedule.
• Payments: In USDT.
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

We are looking for a proactive Retention Manager with proven experience in the UK GEO to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role

Market Ownership: You will take ownership of the player lifecycle specifically for the UK market, ensuring our users stay engaged, active, and loyal.

Localized Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push) tailored to the British audience.

Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.

Segmentation: Utilize RFM analysis and behavioral data to target the right players in the UK market with the right message.

Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.

Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack

Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You

Experience: 1.5–3 years in CRM / Retention Marketing.

GEO Expertise: Practical experience and a deep understanding of the UK market (UK GEO) is essential.

Industry: Experience in iGaming or digital products is highly preferred.

Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.

Mindset: Analytical approach to data and a creative approach to problem-solving.

Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer

Format: Remote work, 5/2 schedule.

Payments: In USDT.

Remuneration: Competitive salary + bonuses based on the results of the department you build.

Growth: Opportunity for growth within the project.

Benefits: Paid vacation and sick leave.

We are looking for a proactive Retention Manager with proven experience in the Netherlands (NL) GEO to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role

• Market Ownership: You will take ownership of the player lifecycle specifically for the Dutch market, ensuring our users stay engaged, active, and loyal.
• Localized Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push) tailored to the Dutch audience.
• Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.
• Segmentation: Utilize RFM analysis and behavioral data to target the right players in the Netherlands with the right message.
• Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.
• Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack

• Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You

• Experience: 1.5–3 years in CRM / Retention Marketing.
• GEO Expertise: Practical experience and a deep understanding of the Dutch market (NL GEO) is essential.
• Industry: Experience in iGaming or digital products is highly preferred.
• Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.
• Mindset: Analytical approach to data and a creative approach to problem-solving.
• Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer

• Format: Remote work, 5/2 schedule.
• Payments: In USDT.
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

We are looking for a proactive Retention Manager with proven experience in the Spain (ES) GEO to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role

• Market Ownership: You will take ownership of the player lifecycle specifically for the Spanish market, ensuring our users stay engaged, active, and loyal.
• Localized Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push) tailored to the Spanish audience.
• Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.
• Segmentation: Utilize RFM analysis and behavioral data to target the right players in Spain with the right message.
• Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.
• Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack

• Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You

• Experience: 1.5–3 years in CRM / Retention Marketing.
• GEO Expertise: Practical experience and a deep understanding of the Spanish market (ES GEO) is essential.
• Industry: Experience in iGaming or digital products is highly preferred.
• Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.
• Mindset: Analytical approach to data and a creative approach to problem-solving.
• Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer

• Format: Remote work, 5/2 schedule.
• Payments: In USDT.
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

We are a modern online project with an international audience, where user experience, response speed, and security play a key role. As we continue to grow, we are looking for a Night Support Manager to help us maintain a high level of service.

Responsibilities:
— Handle incoming user requests via LiveChat
— Assist with technical, general, and payment-related inquiries
— Provide guidance on platform functionality, bonus policies, and verification procedures
— Escalate complex cases to relevant teams
— Contribute to the improvement of internal support processes

Requirements:
— English proficiency at B2 level or higher
— Stress resistance and strong attention to detail
— Technical literacy, understanding of blockchain fundamentals
— Experience in iGaming is preferred but not mandatory
— Experience with LiveChat or similar systems is a plus

What we offer:
— Remote work with a 2/2 shift schedule
— Salary in white USDT crypto
— Training and support from an experienced international team
— Opportunity for growth within the project

We are looking for a Drop Hunter / PBN Specialist who will be responsible for finding, evaluating, and acquiring high-quality expired and auction domains for SEO projects.

This role is ideal for someone who understands domain research beyond basic metrics and can independently assess domain quality, identify risks, and discover opportunities that can significantly impact SEO performance.

You will work closely with the SEO team, helping scale projects through high-quality domains used for PBNs, satellites, redirects, and other SEO initiatives.

WHAT YOU WILL DO

• Search for expired and auction domains for SEO purposes

• Analyze backlink profiles, anchor texts, domain history, redirects, and spam indicators

• Evaluate domains using Ahrefs, Majestic, SpamZilla, Wayback Machine, GSC, and other tools

• Identify domains suitable for PBNs, satellites, redirects, and SEO projects

• Purchase domains through auctions, registrars, and backorder services

• Monitor domain quality and identify potential SEO risks

• Detect footprints and ensure safe scaling of domain networks

• Collaborate closely with SEO specialists and link-building teams

• Assist in expanding and maintaining PBN infrastructure

• Research new acquisition opportunities and market trends

• Automate repetitive tasks and improve research workflows where possible

WHAT WE ARE LOOKING FOR

• 3+ year of experience in Drop Hunting, Domain Research, or PBN-related SEO activities

• Experience working with expired domains, auctions, and backorder platforms

• Strong understanding of backlink profile analysis and domain quality assessment

• Experience using Ahrefs, Majestic, SpamZilla, Wayback Machine, and similar tools

• Understanding of SEO metrics and risk factors when evaluating domains

• Basic knowledge of HTML and CSS

• Experience working with WordPress

• Ability to work independently and take ownership of results

• Strong analytical thinking and attention to detail

• Proactive and results-oriented mindset

NICE TO HAVE

• Experience in iGaming, Betting, or Gambling niches

• Experience working with Tier-1 markets

• Hands-on experience building and managing PBN networks

• Experience managing large-scale domain portfolios

• Knowledge of automation tools, scripts, or AI-assisted workflows

• Basic knowledge of Python or other automation solutions

• Understanding of advanced SEO and link-building strategies

WHY JOIN US

• Work alongside an experienced iGaming SEO team

• Access to proprietary automation tools and internal processes

• Opportunity to work with Tier-1 markets and highly competitive niches

• Real impact on project growth and SEO performance

• Fast professional development and learning opportunities

• Ability to influence processes and propose new ideas

• Minimal bureaucracy and micromanagement

• Flexible remote work environment

• Performance-based bonus system with direct connection to business results

• Clear growth opportunities as the SEO department expands

N-iX is looking for an experienced, proactive, and ambitious Senior Android Engineer to join our team and contribute to the development in Lviv Office.

Main Responsibilities:

• Design, develop, and maintain a high-quality native Android application
• Take ownership of features throughout the entire development lifecycle—from requirements analysis and technical design to delivery and production support
• Collaborate closely with UX/UI, QA, iOS, Product Management, Product Owners, and other engineering teams to align on requirements and specifications
• Understand existing application workflows, improve them where necessary, and support legacy functionality
• Act as a Subject Matter Expert in Android application development and maintenance
• Collaborate with the Mobile Architect and the development team on technical decisions, application architecture, roadmaps, and new features
• Investigate and resolve complex technical and production issues
• Conduct code reviews, promote engineering best practices, and share knowledge with other team members
• Mentor less-experienced developers and support their professional growth
• Analyze requirements, provide estimates, identify technical risks, and propose appropriate solutions
• Contribute to the development of simple, modular, maintainable, observable, and well-tested systems that can evolve over time
• Help improve development processes, CI/CD pipelines, application quality, performance, and release stability

Role Requirements:

• 6+ years of professional Android development experience
• Strong knowledge of Kotlin and practical experience with Java
• Strong knowledge of Kotlin Coroutines, Flows, asynchronous programming, and concurrency
• Experience with modern Android SDKs, Android Jetpack components, application lifecycle, and Material Design
• Experience with Jetpack Compose and/or XML-based UI development
• Strong understanding of Android application architecture, including MVVM, MVP, and Clean Architecture principles
• Good knowledge of SOLID principles, software design patterns, modularization, and testable application design
• Experience with dependency injection frameworks such as Koin, Hilt, or Dagger
• Hands-on experience with Bluetooth Low Energy, including BLE/GATT communication, connectivity, and troubleshooting
• Experience with networking and local data persistence, such as REST APIs, OkHttp/Retrofit, Room, or similar technologies
• Strong understanding of multithreading, memory management, caching, battery consumption, and mobile performance optimization
• Experience with Android profiling, debugging, crash analysis, and production monitoring tools
• Experience with unit, integration, and automated UI testing
• Experience with Git, code review practices, CI/CD pipelines, and Android application release processes
• Ability to break complex problems into smaller, loosely coupled, maintainable, and testable components
• Experience working in a Scrum environment and a solid understanding of Agile and Lean principles
• Upper-Intermediate or higher English proficiency
• Visiting office in Lviv 

Nice to Have:

• Experience with VoIP, real-time audio, or communication applications
• Experience with connected devices and custom communication protocols
• Experience with OTA firmware update flows
• Experience with JNI, Android NDK, or C/C++ integration
• Experience building AI-powered mobile features, integrating AI services, or working with on-device machine learning
• Experience publishing and managing applications through Google Play Console

The Ideal Candidate:

• Demonstrates a strong sense of ownership and takes responsibility for delivered solutions
• Has an Agile mindset and works effectively as part of a cross-functional team
• Is pragmatic and can find the right balance between an ideal technical solution, delivery timelines, and actual product needs
• Can independently analyze, plan, and estimate requirements
• Proactively identifies technical risks and proposes practical solutions
• Communicates clearly and constructively with both technical and non-technical stakeholders
• Is comfortable sharing knowledge, mentoring colleagues, and receiving feedback

We offer*:

• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

Project Description:

Our client is a global provider of financial market data, managing multiple change programs to deliver high-quality software that connects financial markets worldwide through real-time, high-frequency, low-latency data management systems. These projects are technically demanding and operate in a dynamic environment.

The Real-Time division has initiated a Cyber Security Issues Remediation program to address critical security vulnerabilities across its cloud infrastructure and deployment pipelines. The objective is to remediate identified security issues, harden CI/CD pipelines, implement security best practices, and strengthen the overall security posture of the Real-Time platform on AWS.

Responsibilities:

- Identify and resolve security vulnerabilities in AWS infrastructure, applications, and CI/CD pipelines.
- Build and optimize CI/CD pipelines to support automated and secure software delivery.
- Deploy and manage applications using Docker and Kubernetes.
- Manage secrets, privileged access, and artifact repositories.
- Implement security, monitoring, logging, and disaster recovery best practices.
- Collaborate with engineering and security teams to improve platform reliability and security.
- Support cloud migrations and infrastructure hardening initiatives.

Mandatory Skills Description:

- Strong experience in DevOps engineering 
- Experience with AWS security services and compliance frameworks
- Strong experience containerizing applications using Docker
- Hands-on experience deploying and managing Kubernetes clusters (preferably Amazon EKS)
- Hands-on experience with HashiCorp Vault and PAM (Privileged Access Management)
- Strong experience designing and implementing CI/CD pipelines using GitLab CI/CD, Jenkins, Azure DevOps, or GitHub Actions
- Experience implementing automated build, test, deployment, and release pipelines

Nice-to-Have Skills Description:

- Hands-on experience in using AI tools (e.g., GitHub Copilot)
- Familiarity with financial services / clearing / trading platforms

• Project Description:

  Our client is a global provider of financial market data, managing multiple change programs to deliver high-quality software that connects financial markets worldwide through real-time, high-frequency, low-latency data management systems. These projects are technically demanding and operate in a dynamic environment.
  
  The Real-Time division has initiated a Cyber Security Issues Remediation program to address critical security vulnerabilities across its cloud infrastructure and deployment pipelines. The objective is to remediate identified security issues, harden CI/CD pipelines, implement security best practices, and strengthen the overall security posture of the Real-Time platform on AWS.

• Responsibilities:

  - Identify and resolve security vulnerabilities in AWS infrastructure, applications, and CI/CD pipelines.
  - Build and optimize CI/CD pipelines to support automated and secure software delivery.
  - Deploy and manage applications using Docker and Kubernetes.
  - Manage secrets, privileged access, and artifact repositories.
  - Implement security, monitoring, logging, and disaster recovery best practices.
  - Collaborate with engineering and security teams to improve platform reliability and security.
  - Support cloud migrations and infrastructure hardening initiatives.

• Mandatory Skills Description:

  - Strong experience in DevOps engineering (10+ years)
  - Experience with AWS security services and compliance frameworks
  - Strong experience containerizing applications using Docker
  - Hands-on experience deploying and managing Kubernetes clusters (preferably Amazon EKS)
  - Hands-on experience with HashiCorp Vault and PAM (Privileged Access Management)
  - Strong experience designing and implementing CI/CD pipelines using GitLab CI/CD, Jenkins, Azure DevOps, or GitHub Actions
  - Experience implementing automated build, test, deployment, and release pipelines

• Nice-to-Have Skills Description:

  - Hands-on experience in using AI tools (e.g., GitHub Copilot)
  - Familiarity with financial services / clearing / trading platforms

• Languages:
  • English: C1 Advanced

• Our client is a global provider of financial market data, managing multiple change programs to deliver high-quality software that connects financial markets worldwide through real-time, high-frequency, low-latency data management systems. These projects are technically demanding and operate in a dynamic environment.
  
  The Real-Time division has initiated a Cyber Security Issues Remediation program to address critical security vulnerabilities across its cloud infrastructure and deployment pipelines. The objective is to remediate identified security issues, harden CI/CD pipelines, implement security best practices, and strengthen the overall security posture of the Real-Time platform on AWS.

   

• Responsibilities:

  - Identify and resolve security vulnerabilities in AWS infrastructure, applications, and CI/CD pipelines.
  - Build and optimize CI/CD pipelines to support automated and secure software delivery.
  - Deploy and manage applications using Docker and Kubernetes.
  - Manage secrets, privileged access, and artifact repositories.
  - Implement security, monitoring, logging, and disaster recovery best practices.
  - Collaborate with engineering and security teams to improve platform reliability and security.
  - Support cloud migrations and infrastructure hardening initiatives.

   

• Mandatory Skills Description:

  - Strong experience in DevOps engineering (7-8+ years)
  - Experience with AWS security services and compliance frameworks
  - Strong experience containerizing applications using Docker
  - Hands-on experience deploying and managing Kubernetes clusters (preferably Amazon EKS)
  - Hands-on experience with HashiCorp Vault and PAM (Privileged Access Management)
  - Strong experience designing and implementing CI/CD pipelines using GitLab CI/CD, Jenkins, Azure DevOps, or GitHub Actions
  - Experience implementing automated build, test, deployment, and release pipelines

   

• Nice-to-Have Skills Description:

  - Hands-on experience in using AI tools (e.g., GitHub Copilot)
  - Familiarity with financial services / clearing / trading platforms

   

• Languages:
  • English: C1 Advanced

We are seeking a hands-on AI Platform Engineer to join our team. The primary mission of this role is to operate, automate, manage, and evolve
our enterprise AI Platform so that internal development teams can rely on a stable, secure, scalable, and well-governed environment for building AI solutions.
This is a platform engineering and operations role, not an application development position. The ideal candidate is proactive, autonomous, understands cloud platform engineering principles, and can execute technical initiatives with minimal supervision.
The role spans infrastructure, CI/CD automation, API management, platform governance, and AI services, with a strong emphasis on Infrastructure as Code and operational excellence.

Requirements:

• Hands-on experience operating enterprise platforms in Microsoft Azure environments
• Strong experience with Terraform and Infrastructure as Code practices
• Experience designing and maintaining CI/CD pipelines using Azure DevOps
• Practical knowledge of Azure API Management (APIM)
• Experience with Azure AI Foundry, Azure OpenAI, or related Azure AI services
• Understanding of cloud networking, security, identity management, and access control
• Strong troubleshooting and problem-solving skills.
• Proven ability to work autonomously and manage tasks end-to-end

Nice-to-Have Skills:

• Experience with Portkey AI for LLM routing, observability, guardrails, caching, or governance
• Knowledge of multi-model AI platforms and model gateway architectures
• Familiarity with AWS Bedrock or other cloud AI platforms
• Experience implementing platform observability solutions and operational dashboards

• Knowledge of enterprise AI governance, compliance, and security controls

   

Candidate Profile:

• Operates independently while keeping stakeholders informed and aligned
• Has a platform-first mindset and understands how developers consume shared services
• Is comfortable working across infrastructure, DevOps, API management, and AI services
• Takes ownership of operational excellence, automation, and continuous improvement
• Is proactive, reliable, and capable of driving technical tasks from design through implementation
• Learns quickly and adapts to an evolving cloud and AI technology landscape

• Values documentation, standardization, and long-term maintainability of platform solutions

   

Job responsibilities:

AI Platform Operations

• Troubleshoot platform-level issues and coordinate resolution across multiple Azure services
• Support platform scalability, reliability, availability, and operational excellence
• Manage lifecycle operations for LLMs, embedding models, AI services, and platform environments across development, non-production, and production
• Administer and maintain Azure AI Foundry workspaces, projects, model deployments, connections, and platform configuration

Infrastructure as Code & Automation

• Develop, maintain, and enhance Infrastructure as Code using Terraform
• Build and manage reusable infrastructure modules, templates, and deployment patterns
• Automate environment provisioning, configuration management, and platform operations
• Ensure consistency and repeatability across environments through automation
• CI/CD & DevOps
  Design, implement, and maintain CI/CD pipelines using Azure DevOps
• Manage build, release, deployment, validation, and rollback processes
  Improve deployment reliability through testing, automation, and release governance
  Promote DevOps best practices across the platform ecosystem

API Platform & Integration Management

• Operate and maintain Azure API Management (APIM) as a core component of the AI Platform
• Configure APIs, policies, authentication, authorization, throttling, and routing mechanisms
• Support secure exposure of AI capabilities to internal development teams
• Assist in troubleshooting API connectivity, authentication, and integration challenges

Observability & Monitoring

• Configure and maintain platform-wide logging, monitoring, tracing, and telemetry
• Build dashboards and reporting for platform usage, performance, adoption, cost, and operational health
• Monitor platform capacity, quotas, consumption, and service reliability
• Implement alerting and diagnostics to ensure stable platform operations