Jobs at Djinni

We are looking for a Junior Marketing Manager who is passionate about crypto and is ready to grow into a results-driven expert.

Our Junior Marketing Manager is a key player in analyzing, strategizing, and executing our growth. You won't just be posting; you'll be digging into competitor research, helping build our SEO strategy, and contributing real ideas to our marketing campaigns. We need someone who lives in crypto, understands the culture, and is looking for a place to accelerate their career, take on challenges, and see their results in numbers. If you have a solid foundation in crypto marketing and are hungry to learn and take on more responsibility, this role is for you.

What we offer:

1) Learning and applying your knowledge to real business tasks

2) Work in a team with practical experience and results on the market: we launched our own product with 200,000+ monthly traffic and brought clients to the top

3) Personal growth plan for you to become a marketer who brings results

4) Flexible schedule (office/remote)
 

What you will do

• Conduct competitor and market research to identify new growth opportunities.
• Perform keyword research and support the development of SEO-driven content and website pages.
• Assist in content creation on various stages - writing, SEO optimization,
• proofreading
• Monitor the crypto/Web3 market, social media, Reddit, and emerging narratives to identify trends and opportunities.
• Assist with SEO, GEO, and Reddit Marketing initiatives, helping improve organic visibility and brand reputation.
• Analyze marketing performance (Traffic, CTR, ER, CR, rankings, etc.) and prepare actionable insights.
• Contribute to brainstorming sessions and support the execution of marketing campaigns across different channels.
• Work with AI tools to improve research, content workflows, and overall marketing efficiency.
   

What we are expecting from you

• 6+ months of experience in Marketing, SEO, Content Marketing, or Web3/Crypto.
• Understanding of the B2B and B2C Web3 ecosystems (Infrastructure, Payments, DeFi, L1/L2, airdrops, testnets, token launches).
• Basic understanding of SEO & GEO principles; experience with SEO, GEO, or Reddit Marketing is a strong plus.
• If you don't have hands-on experience with SEO/GEO/Reddit Marketing, you should be highly motivated to learn and grow in these areas.
• Analytical mindset and ability to work with marketing metrics and data.
• Experience using AI tools (ChatGPT, Claude, etc.) to improve productivity.
• English level: B1–B2 (Intermediate+).
   

What you'll get

• Opportunity to grow in AI SEO, Traditional SEO, and Reputation Management.
• Mentorship from an experienced marketing team.
• Work on international Crypto & Web3 projects.
• Clear career growth based on your performance and development.

We are looking for a Retention Manager with hands-on experience working specifically with VIP players in Tier-1 GEOs to join our iGaming product focused on the Australian market.

The main focus of this role is VIP Retention. You will be responsible for understanding VIP player behaviour, developing personalized retention strategies and promotional mechanics, identifying growth opportunities, and driving player engagement, retention, and LTV.

This is not a direct VIP Account Management role. You will not be responsible for communicating with VIP players directly — this is handled by our VIP Account Manager. Your focus will be on VIP retention strategy, CRM mechanics, promotions, segmentation, and analytics.

Key Responsibilities

• Segment the customer base and develop retention and remarketing strategies for VIP players.
• Plan and manage CRM calendars and promotional activities.
• Develop personalized bonus and retention mechanics for the VIP segment.
• Plan and launch email campaigns and other CRM communications.
• Prepare technical briefs for designers and copywriters.
• Conduct A/B tests of CRM campaigns, promotions, and communication mechanics.
• Analyze VIP player behaviour and the performance of retention activities.
• Monitor key metrics, including Retention Rate, Churn Rate, GGR, NGR, and LTV.
• Identify growth opportunities and develop hypotheses to increase VIP engagement and retention.
• Prepare regular reports and actionable recommendations for CRM optimization.
• Analyze existing campaigns and continuously improve retention mechanics.
• Work closely with VIP Account Management, CRM, Analytics, Marketing, Design, and Content teams.
• Own projects end-to-end, from defining the objective and hypothesis to launch, performance analysis, and optimization.
• Leverage AI tools and chatbots to improve CRM processes and campaign efficiency.

Requirements

• 1+ year of experience in Retention / CRM, preferably within iGaming or betting.
• Proven hands-on experience working with VIP players in Tier-1 GEOs.
• Strong understanding of VIP player behaviour and retention strategies.
• Experience developing and implementing retention and remarketing strategies.
• Strong understanding of key iGaming metrics: GGR, NGR, Retention, Churn, and LTV.
• Strong analytical and strategic thinking.
• Data-driven mindset with the ability to analyze data, identify patterns, and make informed decisions.
• Experience with CRM systems and automation platforms such as Customer.io, Optimove, Xtremepush, or similar.
• Experience with segmentation, onboarding, lifecycle communications, and CRM mechanics.
• Ability to independently plan and launch CRM campaigns.
• Experience with analytics tools, including Google Analytics.
• Strong written communication skills and confident English.
• High level of ownership, initiative, and engagement.

Nice to Have

• Experience working with the Australian market.
• Extensive experience with VIP retention in Tier-1 GEOs.
• Experience working with large customer databases.
• Background in iGaming / betting / online casino.
• Experience with chatbots and AI tools.
• Strong reporting and data visualization skills.
• Basic understanding of statistics and experimentation.

🎯 What Success Looks Like

You will take ownership of the VIP Retention direction, understand player behaviour, develop and test hypotheses, launch personalized retention mechanics, measure their impact, and continuously optimize performance.

Success in this role will be measured not by the number of campaigns launched, but by the real business impact of CRM activities on VIP engagement, retention, and LTV.

We are looking for a Retention Manager with hands-on experience working specifically with VIP players in Tier-1 GEOs to join our iGaming product focused on the Australian market.

The main focus of this role is VIP Retention. You will be responsible for understanding VIP player behaviour, developing personalized retention strategies and promotional mechanics, identifying growth opportunities, and driving player engagement, retention, and LTV.

This is not a direct VIP Account Management role. You will not be responsible for communicating with VIP players directly — this is handled by our VIP Account Manager. Your focus will be on VIP retention strategy, CRM mechanics, promotions, segmentation, and analytics.

Key Responsibilities

• Segment the customer base and develop retention and remarketing strategies for VIP players.
• Plan and manage CRM calendars and promotional activities.
• Develop personalized bonus and retention mechanics for the VIP segment.
• Plan and launch email campaigns and other CRM communications.
• Prepare technical briefs for designers and copywriters.
• Conduct A/B tests of CRM campaigns, promotions, and communication mechanics.
• Analyze VIP player behaviour and the performance of retention activities.
• Monitor key metrics, including Retention Rate, Churn Rate, GGR, NGR, and LTV.
• Identify growth opportunities and develop hypotheses to increase VIP engagement and retention.
• Prepare regular reports and actionable recommendations for CRM optimization.
• Analyze existing campaigns and continuously improve retention mechanics.
• Work closely with VIP Account Management, CRM, Analytics, Marketing, Design, and Content teams.
• Own projects end-to-end, from defining the objective and hypothesis to launch, performance analysis, and optimization.
• Leverage AI tools and chatbots to improve CRM processes and campaign efficiency.

Requirements

• 1+ year of experience in Retention / CRM, preferably within iGaming or betting.
• Proven hands-on experience working with VIP players in Tier-1 GEOs.
• Strong understanding of VIP player behaviour and retention strategies.
• Experience developing and implementing retention and remarketing strategies.
• Strong understanding of key iGaming metrics: GGR, NGR, Retention, Churn, and LTV.
• Strong analytical and strategic thinking.
• Data-driven mindset with the ability to analyze data, identify patterns, and make informed decisions.
• Experience with CRM systems and automation platforms such as Customer.io, Optimove, Xtremepush, or similar.
• Experience with segmentation, onboarding, lifecycle communications, and CRM mechanics.
• Ability to independently plan and launch CRM campaigns.
• Experience with analytics tools, including Google Analytics.
• Strong written communication skills and confident English.
• High level of ownership, initiative, and engagement.

Nice to Have

• Experience working with the Australian market.
• Extensive experience with VIP retention in Tier-1 GEOs.
• Experience working with large customer databases.
• Background in iGaming / betting / online casino.
• Experience with chatbots and AI tools.
• Strong reporting and data visualization skills.
• Basic understanding of statistics and experimentation.

🎯 What Success Looks Like

You will take ownership of the VIP Retention direction, understand player behaviour, develop and test hypotheses, launch personalized retention mechanics, measure their impact, and continuously optimize performance.

Success in this role will be measured not by the number of campaigns launched, but by the real business impact of CRM activities on VIP engagement, retention, and LTV.

We're looking for an experienced Email Deliverability Specialist to take full ownership of our email channel and become the go-to expert for everything related to its stability, scalability, and performance.

This is not a traditional Email Marketing Manager role focused on launching campaigns. Instead, you'll own email as a critical product: managing domain and IP reputation, deliverability, infrastructure, and ensuring sustainable growth of our sending volumes.

Our current stack:

• Smartico — CRM/CDP and customer journey orchestration
• Mailgun — Email Service Provider (ESP)

As our business continues to grow rapidly, email volumes will increase significantly. We're looking for someone who knows how to scale responsibly by maintaining domain reputation, warming up infrastructure, keeping databases healthy, and continuously optimizing deliverability.

What We're Looking For

• Proven experience managing email deliverability at scale (hundreds of thousands of emails sent daily).
• Hands-on experience improving deliverability with measurable business results.
• Strong understanding of:
  • SPF
  • DKIM
  • DMARC
  • Domain & IP reputation
  • Gmail spam filtering mechanisms
• Experience warming up new domains and IPs.
• Experience recovering from blacklist incidents.
• Hands-on experience with ESP platforms (Mailgun is a strong advantage).
• Strong knowledge of Postmaster tools and deliverability monitoring.
• Analytical mindset with the ability to identify root causes rather than treating symptoms.
• English level sufficient for written communication with providers and blacklist services.

Nice to Have

• Experience in iGaming or Online Gambling.
• Experience with Smartico, Optimove, FastTrack, or similar CRM/CDP platforms.
• Experience scaling email traffic several times while maintaining deliverability.
• Understanding of the Indian market and Gmail-heavy user bases.

Responsibilities

Deliverability & Infrastructure

• Own domain and IP reputation management.
• Warm up new domains and IP addresses.
• Restore reputation after deliverability incidents.
• Manage IP pools and rotation in Mailgun.
• Monitor blacklists, investigate root causes, submit delisting requests, and prevent future issues.
• Maintain target KPIs

Database Management

• Maintain database hygiene using ZeroBounce or similar validation tools.
• Manage segmentation strategies and legacy audience policies.
• Configure sending caps and throttling rules.
• Prioritize traffic toward active and high-value customer segments.

Monitoring & Incident Management

• Monitor channel health daily using:
  • Google Postmaster Tools
  • Mailgun Optimize
  • MXToolBox
  • Smartico Data Studio
  • Automated Slack alerts
• Respond quickly to incidents such as:
  • Open Rate drops
  • Deliverability degradation
  • Domain/IP blacklisting
  • Large-scale delivery failures
• Prepare post-mortem reports and preventive action plans.
• Keep the CRM Lead and stakeholders informed about channel performance and incidents.

Channel Development

• Evaluate and onboard new email providers when needed.
• Consult CRM and Product teams on email best practices.
• Manage the email channel budget and invoice reconciliation.
• Own the Trustpilot process from the CRM side.
• Prepare regular reports on channel performance and improvements.

What We Offer

💻 Fully remote work from anywhere in the world.

⚡ Fast decision-making and minimal bureaucracy.

🤝 A friendly, collaborative team passionate about building great products.

📈 Support from experienced leaders who genuinely care about your professional growth.

🏖 20 paid vacation days, 5 additional paid days off, and paid sick leave.

Hi!
We're excited to introduce you to Softsich! 
We are looking for an energetic and client-oriented VIP Support Agent who will become a trusted partner to our most valuable customers. If you're great at building trust, offering personalized solutions, and delivering premium service - this role is for you!

Key Responsibilities:

• Providing excellent customer service via online chat and email.
• Handling customer inquiries, including questions related to registration, bonuses, transactions, and other technical aspects.
• Supporting customers in resolving issues and conflict situations through effective communication and finding optimal solutions.
• Ensuring high-quality service in full compliance with internal procedures and service standards.
• Additionally motivating customers to make deposits and increasing brand retention.

• 1+ year of experience as a VIP Customer Support Representative in the marketing industry.
  
• English level: Upper-intermediate+ 
• Experience using CRM tools such as LiveChat, Zendesk, Freshdesk, Intercom, or similar.
• Understanding of the marketing industry - basic knowledge of game rules, bonus systems, technical features, and responsible gaming principles.
• Strong problem-solving skills - the ability to analyze situations and quickly find effective solutions for customer issues.
• Excellent communication and teamwork skills.
• A high sense of responsibility and the ability to thrive in a fast-paced environment.

• Flexible schedule and freedom to choose your work format: remote or from our offices in Kyiv or Warsaw.
• 24 paid vacation days, sick leave, and medical insurance (already available in Ukraine; other locations -  in progress).
• A team where it’s easy to ask questions, learn, contribute, and be yourself.
• Coverage for professional events, training, and certifications.
• Team buildings, birthday gifts, and a community that truly cares.
• Zero business ties with the aggressor country - and we’re proud of that.

CleverFiles is an American product company with Ukrainian roots that has been developing software for users worldwide since 2009. Our flagship product is Disk Drill, a data recovery application available for macOS and Windows.

The product helps users recover lost files, photos, documents, and other crucial data. We operate in the data recovery software niche, where quality, reliability, an intuitive interface, and user trust are of utmost importance.

Disk Drill is not the only product in the CleverFiles portfolio. We also develop Clever Cleaner, an iPhone cleaning app, Clever AI Humanizer, a tool for humanizing AI-generated content, as well as several new products currently in development.

About you:

• 3+ years of experience with C++;
• Understanding of various data serialization and data representation formats like SQLite, JSON, plist, XML, and Protobuf blobs;
• Strong ability to dissect and comprehend codebases;
• Git/GitHub;
• Foundational OS APIs;
• WinAPI for Windows;

• POSIX, Core Foundation, and Foundation for macOS.

   

What You Will Be Doing:

• Engage in reverse engineering of binary formats and various file systems;
• First, familiarize yourself and focus primarily on supporting and fixing existing codebase;
• Once feeling confident with the product’s backend, develop new features and explore other (sometimes “exotic”) file systems and data formats;
• Collaborate with the team of likeminded pro’s to optimize code for both size and speed;
• Enhance overall product performance.
   

Nice to have:

• Objective-C, Swift, and C#;
• Understanding at least one of major file systems (NTFS, FAT32, EXT4, etc.) and how they manage data;

• UI/UX experience.

   

What we offer:

• Full-time / Part-time format;
• Flexible schedule that adapts to your rhythm;
• Full freedom of action in decision-making regarding budgets and channels;
• Competitive salary;
• Fast hiring and onboarding processes;
• Health insurance and wellness bonuses;
• Quarterly bonuses for performance, innovation, and workflow improvements;
• Paid time off (PTO) and days off, with financial compensation for unused days;
• Exciting projects and challenges.

We are looking for an experienced and driven VIP Team Lead to manage and grow a high-performing team focused on player retention and revenue generation in the iGaming industry. The ideal candidate has a strong background in managing  VIP teams, understands player lifecycle metrics, and excels in performance monitoring, coaching, and cross-functional collaboration. You will lead the day-to-day operations, ensure excellent service for high-value players, and drive team alignment with overall business goals

HOW YOU WILL MAKE AN IMPACT

• Lead and manage a team of VIP Managers, ensuring daily operations, shift coverage, and workload distribution.
• Monitor and analyze key KPIs: retention, ARPPU, redeposit rate, second deposit conversion, and individual performance.
• Ensure high-quality service and proactive communication with VIP and high-value customers.
• Handle escalated cases and complex communication scenarios.
• Align team efforts with ongoing retention and revenue objectives.
• Collaborate with Product, CRM, Support, PRM, and Analytics teams to ensure full data visibility and optimized player lifecycle management.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 2+ years of experience managing  VIP account teams in iGaming (mandatory).
• Deep understanding of player lifecycle metrics and operational KPIs.
• Strong communication, leadership, and organizational skills.
• English level: B2+.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

Requirements:

• Confident understanding of On‑page, Off‑page, and Technical SEO
• 1–2 years of experience as an SEO specialist
• Experience independently managing SEO projects
• Ability to conduct technical audits and identify growth opportunities
• Experience working with Google Search Console, GA4, Ahrefs / Seranking, Screaming Frog / Netpeak Spider
• Ability to work with semantics: collection, clustering, prioritization
• Understanding of link‑building logic (anchor lists, strategy, placement control)
• Strong skills in Excel / Google Sheets
• Basic knowledge of HTML and understanding of CMS logic (WordPress or similar)
• Understanding of Google algorithms and E‑E‑A‑T principles
• Experience in task setting and quality control of completed work

Will be plus

• Experience mentoring or training Junior SEO specialists
• Experience managing small teams (1–3 people)
• Experience working with PBNs and drop‑domains
• Experience automating reporting (API, Apps Script, etc.)
• Experience in the iGaming / affiliate niche
• Experience working with international markets

Responsibilities:

• Independent management of part of the SEO projects
• Oversight of tasks performed by Junior SEO specialists
• Quality control of completed tasks (semantics, technical specifications, link placements, reports)
• Training Junior specialists to work with tools and internal processes
• Explaining task logic from scratch
• Participation in the development and adjustment of SEO strategies
• Conducting technical and content audits
• Creating and overseeing the execution of the content plan
• Monitoring the link‑building strategy and donor quality
• Analyzing traffic and ranking dynamics
• Preparing project reports
• Participating in presale analyses for new projects

Our benefits to you:
- Modern corporate equipment based on macOS or Windows and additional equipment are provided
- Paid vacations, sick leave, personal events days, days off
- Referral program — enjoy cooperation with your colleagues and get the bonus
- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
- Rewards program for mentoring and coaching colleagues
- In-house Travel Service
- Multiple internal activities
- Other benefits could be added based on your location

We are an established iGaming company with 4+ years of experience and a team of 1600+ specialists, managing 10+ large-scale projects across Tier 1–3 markets.

As part of our strategic growth, we are partnering with a professional SEO company operating in highly competitive iGaming and casino niches. Their team builds and scales SEO strategies where results and a systematic approach truly matter.

We are supporting them in the search for a strong Senior SEO who will scale the direction, build high-performing teams, and drive sustainable project growth.

Requirements

• Expert-level expertise in working with expired/drop domains: full command of all types of drop-domain strategies, ability to select the optimal setup for a specific domain and objective, and accurately forecast outcomes.
• Development of proprietary domain screening and evaluation systems: formalized criteria, weighted scoring models, automated or semi-automated validation workflows.
• Deep expertise in backlink profile analysis: ability to identify complex manipulations (multi-layered schemes, artificial growth patterns, “washed” domains), and assess the long-term sustainability of domain authority.
• Proven experience in building and scaling PBN networks (full-cycle management).
• Strategic thinking: ability to build long-term strategies tailored to specific markets, account for regulatory risks, and adapt quickly to algorithm updates.
• Expert-level semantic analysis: deep understanding of SERP dynamics across keyword clusters, ability to identify undervalued clusters with low competition and high growth potential.
• Technical SEO expertise at the architectural level: designing drop-site structures, managing crawl budget across large-scale networks, working with log files, and rendering optimization.
• Infrastructure management: design and administration of server infrastructure for drop networks (VPS, dedicated servers, IP rotation, CDN, Cloudflare), large-scale DNS management.
• Hands-on experience with process automation: Python (parsing, domain data processing, monitoring), integration of Ahrefs / Majestic / GSC APIs into proprietary dashboards.
• Strong understanding of gray-hat markets at an expert level, including SERP behavior, scheme sustainability, and regulatory risks.
• Experience managing SEO teams: KPI setup, onboarding, and performance evaluation.
• Analytical and ROI-driven mindset: evaluating profitability of each domain and building P&L models.
• Leadership skills: ability to assign tasks, make final strategic decisions, and take ownership of the overall direction and results.
  
  Nice to Have
• Participation in the development of internal tools or scalable processes: SOPs, screening checklists, domain evaluation frameworks that can be rolled out across the team.
• Experience working with domain brokers and handling direct off-auction deals.
  
  Key Responsibilities
• Develop and oversee the overall strategy: define target markets, domain types, priority usage models, and department KPIs.
• Design and scale the entire drop-domain operation: from search criteria to performance monitoring, including process standardization, automation, and knowledge transfer to Middle and Junior specialists.
• Make final decisions on domain acquisitions: evaluate lots, participate in auctions for key domains, and negotiate with brokers.
• Develop and continuously improve domain screening and scoring systems, adapting criteria to algorithm updates and market conditions.
• Make architectural infrastructure decisions: design server structures, manage hosting networks, and minimize network-level footprints.
• Develop and test new drop-domain usage strategies; document results and scale successful approaches.
• Conduct strategic analytics: forecast the performance and ROI of new investments.
• Collaborate with Team Leads and management: provide regular reporting, participate in strategic sessions, and justify investment decisions.
• Lead and manage the team: delegate tasks, ensure quality control, mentor Middle and Junior specialists, and onboard new hires.
• Monitor Google algorithm updates, industry trends, and competitor activity, adapting the strategy in real time.

Primary Skills:

5+ years of professional software engineering experience with a strong emphasis on scalable frontend architectures.

Proven proficiency in utilizing AI-assisted coworker tools (Claude preferred) to accelerate frontend development to improve engineering productivity, code quality, testing, and development velocity.
Mastery of modern frontend technologies: React, GraphQL, Redux, Vite, TypeScript, HTML5, and CSS3.
Solid mastery of Testing frameworks (Playwright, Jest, Vitet, Cypress)
Solid understanding of backend integration points, particularly interacting with GraphQL, REST APIs, and authentication flows.
Experience with observability platforms and UI performance optimization techniques.
Data Access: Proficiency with Entity Framework for ORM.
API Documentation: Experience using Swashbuckle to generate and maintain Swagger documentation.

Preferred, Not Required Skills
Version Control: Proficiency with Git and GitLab.
Collaboration: Experience working with Jira and Confluence.

Job Responsibilities

Partner closely with Product, Design, and Backend Engineering teams to translate complex business requirements into intuitive user experiences.
Provide dashboards, charts, and filtered views for sensor telemetry and alert trends to support end-to-end solution monitoring.
Develop detailed topology visualization and cross-org super-admin dashboards.
Unify gateway management and sensor data experiences so customers can move between fleet operations and troubleshooting in a single workflow.
Utilize AI-assisted coworker tools to rapidly generate React components, GraphQL queries, and unit tests.

Department/Project Description

Partner is one of the leaders in design, development and manufacturing data communications equipment for the industrial Internet of Things — connecting physical assets to business processes to deliver enhanced value.

Developting cloud-based platform hosted on Azure using .NET tech stack. The platform interacts with different corporate services in order to support business processes across company in manufacturing, engineering, sales, shipping, etc.

Skill Category

.NET

Keyskills - Must Have

• .NET
• Entity Framework
• MS SQL Server
• ReactJS
• Azure
• redux
• TypeScript Technologies: .NET
• Playwright

Мрія — освітня екосистема для учнів, батьків/опікунів і вчителів, що надихає вчитися та допомагає знайти себе в сучасному світі. Це ініціатива Президента України, яку реалізують Мінцифри та МОН за підтримки Програми EGAP, що виконується Фондом Східна Європа коштом Швейцарії.

Шукаємо DevOps Engineer, який/яка допоможе забезпечувати стабільну та безперебійну роботу Мрії, розвиваючи й оптимізуючи інфраструктуру, що щодня підтримує освітній процес мільйонів українців.

Наша команда шукає людину, яка:

• Має від 1 року досвіду роботи у сфері DevOps або системного адміністрування

• Має глибокі знання Kubernetes (on-premise) та досвід роботи з Docker, Helm, ArgoCD

• Впевнено володіє інструментами CI/CD, зокрема GitLab CI

• Має досвід роботи з базами даних PostgreSQL, MSSQL та Redis

• Знає системи моніторингу та логування (Prometheus Stack, ELK Stack)

• Має досвід роботи з Infrastructure as Code (Terraform, Ansible)

• Впевнено працює з Linux-системами

• Володіє технічною англійською на рівні читання документації

• Готова працювати в офісі 

• Має вищу освіту

Буде перевагою:

• Досвід роботи з NoSQL-рішеннями (ScyllaDB)

• Досвід роботи з S3-сумісними сховищами (MinIO, Ceph)

Чим ви будете займатися:

• Налаштовувати, підтримувати та масштабувати Kubernetes-кластери on-premise

• Розвивати системи моніторингу та алертингу на базі Prometheus Stack

• Налаштовувати централізований збір та аналіз логів за допомогою ELK Stack

• Встановлювати, конфігурувати та адмініструвати PostgreSQL, MSSQL, ScyllaDB, Redis/DragonflyDB

• Розробляти та підтримувати CI/CD-процеси за допомогою GitLab CI

• Керувати GitOps-процесами та деплойментами з використанням ArgoCD

• Реалізовувати Infrastructure as Code за допомогою Terraform та Ansible

• Працювати з S3-сумісними сховищами (AWS S3, MinIO, Ceph)

• Керувати релізами програмного забезпечення з використанням Helm

• Забезпечувати базову підтримку хмарних сервісів

Що ми пропонуємо:

• Повну зайнятість у проєкті, важливому для майбутнього освіти в Україні

• Офіційне працевлаштування

• Роботу в офісі в центрі Києва

• Можливість долучитися до команди професіоналів, які змінюють освітню систему України

• Участь у створенні продукту, що впливатиме на майбутнє покоління

• Вакансія передбачає опцію бронювання

Етапи найму: співбесіда з HR → технічне інтерв'ю → знайомство з Delivery Manager → кадрова перевірка → офер

Якщо це не для вас, але ви знаєте людину, яка створена для цієї вакансії, — порекомендуйте, будь ласка!

Automat-it is an all-in AWS Premier Partner and Managed Services Provider specializing in the startup ecosystem. With over 800 customers and 500+ AWS certifications, Automat-it brings hands-on expertise in AI, DevOps, and FinOps to empower fast-paced startups to grow, deliver & win. Our customers save significant time-to-market and optimize their cloud performance and costs.

We work across EMEA and the US, fueling innovation and solving complex challenges daily. Join us to grow your skills, shape bold ideas, and help build the future of tech.

At Automat-it, we help companies take control of their cloud costs, and we’re looking for a FinOps Analyst who will join our team. This is an opportunity to step into one of the most in-demand areas of cloud technology and work with innovative customers, helping them make smart decisions about their cloud usage. Your first month will be dedicated to learning the basics (including AWS Practitioner certification), and you’ll gradually take on more responsibility by managing customers and taking care of their complex projects from the FinOps side.

📍 Work location - remote from Lviv 

If you are interested in this opportunity, please submit your CV in English.

Responsibilities

• Guide our customers through AWS billing and usage data, helping them understand key insights and trends.
• Partner with customers to review their cloud consumption and highlight cost optimization opportunities.
• Use external and internal tools to guide customers, set budgets, monitor usage patterns, and detect spending anomalies.
• Turn cloud usage data into clear, actionable recommendations and follow up on the impact of those changes.
• Create and present easy-to-understand reports and dashboards

• Support the smooth onboarding of new customers into Automat-it’s FinOps services.

   

Requirements

• Customer-oriented and excellent communication skills
• Ability to learn AWS cloud architecture and services
• Fluent in written and verbal communication skills in English
• Excellent organizational and task management skills
• Comfortable working with spreadsheets, reporting, and task management systems
• Ability to work with data, spot trends, and draw practical conclusions
• Ability to translate reports into simple insights and actionable recommendations
• A degree in a relevant field, such as Computer Science, Engineering, Math, Finance, or Big Data

• Understanding of cloud platforms (especially AWS) and basic architecture concepts - an advantage

   

What Success Looks Like in Year One

• You are comfortably partnering with multiple different customers coming from different industries on their regular AWS cost optimization motions.
• You have a good understanding of AWS services, their frequent use cases and tricks to use them cost-effectively.
• You are collaborating with the DevOps department internally on implementing the optimization actions.
• You are successfully mentoring the new joiners, sharing your knowledge and assisting them in the learning process.

Why Join Automat-it?

Be at the Forefront of Cloud Innovation

Join a global leader and AWS Premier Tier Services Partner. We don't just use the cloud; we master it. As an All-In AWS partner, you’ll work with the most sophisticated tech stacks and help maintain our status as a top-tier collaborator in the global ecosystem.

Work on Meaningful, Large-Scale Impact

We specialize in helping startups and scaleups scale at speed. By joining us, you’ll be part of a team that has successfully completed hundreds of complex projects, directly influencing the growth of the next generation of unicorns through our unique "Product-based Professional Services" approach.

Accelerate Your Career Trajectory

In our fast-paced, dynamic environment, "growth" isn't just a buzzword. You will have:

• Clear Progression: Defined career paths from engineering to leadership.
• Continuous Learning: Sponsored AWS certifications and access to internal "Expert-led" knowledge sharing.
• Cutting-Edge Exposure: Early access to beta AWS features and high-level architectural challenges.

Thrive in a Culture of Excellence

We pride ourselves on a collaborative, supportive, and transparent culture. You’ll work alongside and learn from some of the industry’s brightest architects and DevOps engineers who are committed to mentorship and collective success, including AWS Gold Jacket recipients.

Global Reach, Boutique Feel

With over 250 employees across EMEA and the USA, enjoy the stability of a mature, profitable company with the agility and spirit of a startup. Whether you are working on GenAI & Agentic use cases, DevOps automation, FinOps optimization, or Kubernetes migrations, your voice is heard, and your contributions are visible.

Benefits

• Professional training and certifications covered by the company (AWS, FinOps, Kubernetes, etc.)
• International work environment
• Referral program – enjoy cooperation with your colleagues and get a bonus 
• Company events and social gatherings (happy hours, team events, knowledge sharing, etc.)
• English classes

• Soft skills training

   

Country-specific benefits will be discussed during the hiring process.

Automat-it is committed to fostering a workplace that promotes equal opportunities for all and believes that a diverse workforce is crucial to our success. Our recruitment decisions are based on your experience and skills, recognizing the value you bring to our team.

We're looking for a CRM Channels & Integrations Manager who will take full ownership of our direct communication channels: SMS, WhatsApp, Telegram, Push Notifications, and IVR.

This is a highly operational and technical role sitting at the intersection of vendor management, API integrations, and CRM operations.

You'll be responsible for the entire lifecycle of communication providers: sourcing vendors, negotiating commercial terms, integrating them into Smartico, monitoring channel health, optimizing costs, and ensuring maximum delivery performance.

Our primary market is India, where communication channels require continuous attention due to changing provider quality, pricing fluctuations, OTP traffic, and strict regulatory requirements. This is not a "set it and forget it" role—you'll own these channels end-to-end.

You'll also become the technical owner of provider integrations within the CRM department. Working with REST APIs, Postman, webhooks, and API documentation will be part of your daily routine—not tasks delegated to developers.

Responsibilities

Vendor Management

• Source and evaluate new communication providers for SMS, WhatsApp, Telegram, Push, and IVR.
• Compare providers based on:
  • GEO coverage
  • pricing
  • throughput (messages per minute)
  • API quality
  • reliability
  • vendor reputation.
• Negotiate commercial terms and improve pricing.
• Maintain an internal registry of tested providers and routes.
• Support vendor agreements together with the Legal team.

Technical Integrations

• Own the full provider integration process.
• Test provider APIs using Postman.
• Configure and validate webhooks.
• Integrate providers into Smartico.
• Conduct end-to-end testing before production launch.
• Launch marketing A/B tests to validate new communication channels.
• Create and manage integration requests with Smartico when native development is required.
• Troubleshoot:
  • failed deliveries
  • callback issues
  • API failures

  • message delivery inconsistencies.

     

Channel Operations

Monitor channel performance daily using:

• Smartico Data Studio
• Provider dashboards
• Firebase (Push)
• Local testing devices

You'll be responsible for:

• monitoring fail rates and delivery quality;
• OTP traffic monitoring and fraud prevention;
• controlling sending limits and caps;
• monitoring provider balances;
• invoice reconciliation;
• communication channel budgeting;
• optimizing communication costs.

Incident Management

• Respond quickly to incidents such as:
  • delivery failures;
  • blocked sender IDs;
  • provider outages;
  • OTP attacks and SMS pumping.
• Escalate critical incidents to the CRM Lead.
• Prepare post-mortem reports and preventive action plans.
• Keep Product, CRM and CVM teams informed about major channel issues.

Cross-functional Collaboration

• Consult Product and CRM teams on communication channels and webhook configuration.
• Support IVR routing and communication flows.
• Prepare regular reports on channel performance, costs and improvements.

What We're Looking For

• Proven experience working with SMS aggregators, WhatsApp Business Providers (BSP), or similar communication providers at scale.
• Experience managing multiple vendors and negotiating pricing.
• Hands-on experience with:
  • REST API
  • Postman
  • Webhooks
  • API documentation.
• Ability to independently integrate providers without relying on developers.
• Understanding of communication channel economics:
  • message pricing
  • delivery quality
  • conversion
  • ROI.
• Experience monitoring large-scale communication channels.
• English sufficient for daily written communication with international vendors.

Nice to Have

• Experience in iGaming, Betting, or Online Gambling.
• Experience working with Smartico or similar CRM/CDP platforms.
• Experience with Firebase Cloud Messaging (FCM).
• Experience with Telegram bots and marketing channels.
• Experience with IVR integrations.
• Experience working with OTP traffic and understanding SMS pumping or artificial traffic attacks.
• Experience with the Indian market.

What We Offer

💻 Fully remote work from anywhere in the world.

⚡ Fast decision-making with minimal bureaucracy.

🤝 A collaborative team of professionals passionate about building great products.

📈 Support from experienced leaders who genuinely invest in your professional growth.

🏖 20 paid vacation days, 5 additional paid days off, and paid sick leave.

Uklon — продуктова IT-компанія, що розробляє провідний райд-хейлінг сервіс. Щодня потужна команда Uklon прокачує одну з найбільших інфраструктур на ринку України та за її межами, забезпечуючи взаємодію драйверів та райдерів.

Що ми пропонуємо саме для цієї ролі:

• можливість долучитися до масштабування напряму внутрішнього контролю та ризиків, а також впроваджувати та підтримувати діючі, міжнародні стандарти контролінгу
• ріст разом із провідною технологічною компанією — національним лідером на ринку райдхейлінгу, що на рівні конкурує зі світовими гігантами
• можливість впроваджувати та застосовувати передові практики й світові стандарти в управлінні ризиками
• можливість отримати досвід в компанії, акції якої торгуються на NASDAQ та співпраці з американськими біржовими аудиторами
• можливість аналізу ключових бізнес процесів компаній та прямий вплив на їх покращення
взаємодія з професійними колегами, які орієнтовані на досягнення спільних результатів
• занурення в культуру компанії, яка вважає кожного тіммейта значущим і цінним
• регулярний performance & salary review
• річний бонус при виконанні цілей компанії

Як саме ти можеш впливати на розвиток компанії:

Для досягнення результатів, тобі знадобляться:

Uklon — продуктова IT-компанія, що розробляє провідний райд-хейлінг сервіс. Щодня потужна команда Uklon прокачує одну з найбільших інфраструктур на ринку України та за її межами, забезпечуючи взаємодію драйверів та райдерів.

Ми створюємо highload продукт, за яким ховаються амбітні технологічні челенджі, безперервні інновації та неочевидні ходи. Наш фреймворк роботи — тестувати нові гіпотези, пушити свої ідеї та використовувати останній стек технологій.

Приєднуйся до нас у ролі Digital Growth Lead у Києві 

Hiring process: Знайомство, тестове завдання (ми цінуємо твою роботу та час, тому ТЗ оплачуємо) та технічна зустріч.

Що ми пропонуємо саме для цієї ролі: 

• роботу в одній із найсильніших маркетингових команд країни та можливість створювати гучні інфоприводи пліч-о-пліч з топ-експертами ринку

• занурення в data-driven культуру з мінімумом інтуїтивних рішень, де кожен крок підкріплений аналітикою та реальними цифрами

• можливість впливати на результати багатьох продуктів одночасно, працюючи з різними бізнесами в рамках масштабної екосистеми

• унікальний досвід масштабування та залучення до виходу компанії на нові ринки

• свободу до створення креативних ідей з подальшою реалізацією та всі необхідні ресурси для втілення твоїх проєктів

• річний бонус при виконанні цілей компанії

• занурення в культуру компанії, яка вважає кожного тіммейта значущим і цінним

• регулярний performance & salary review

• працювати в компанії, що входить до міжнародної групи VEON, представленої у сферах телекомунікацій, фінтеху, мобайлу, стримінгу, healthcare тощо

Як саме ти можеш впливати на розвиток компанії: 

• забезпечувати стратегічне партнерство з бізнес-юнітами, транслювати бізнес-завдання у тактичні рішення, регулярно звітувати та управляти очікуваннями стейкхолдерів

• будувати та оптимізувати процеси взаємодії, налагоджуючи зрозумілий маршрут завдань між бізнес-юнітами, командою Digital Growth та Digital Execution для прискорення запусків

• здійснювати стратегічне та тактичне управління діджитал-воронкою для досягнення цільових метрик (розробка оферів, контроль показників, координація створення креативів)

• управляти командою Digital Growth, ефективно розподіляти пул задач, контролювати якість їх виконання, займатись менторством та професійним розвитком спеціалістів

• впроваджувати системний процес генерування та перевірки нових гіпотез, тестувати нові діджитал-канали, підходи та механіки для пошуку точок росту залучення

Челенджі на 3 місяці: 

• онбординг у бізнес-контекст компанії, проведення установчих зустрічей із керівниками напрямків для розуміння їхніх цілей, специфіки продуктів та юніт-економіки

• проведення аудиту поточних діджитал-воронок за кожним напрямком для виявлення «вузьких місць» та швидких точок росту

• перейняття на себе регулярної звітності перед стейкхолдерами та управління їхніми очікуваннями

• розробка та затвердження єдиного стандарту брифу (ТЗ) на запуск та оптимізацію рекламних кампаній

• узгодження базового SLA з Digital Execution Lead для налагодження безперебійної взаємодії між командами

• реалізація перших запусків кампаній за оновленим, стандартизованим процесом

• проведення аудиту внутрішніх процесів підрозділу, оцінка поточного навантаження і компетенцій команди та перерозподіл зон відповідальності між фахівцями

Для досягнення результатів, тобі знадобляться: 

• впевнене володіння аналітичним інструментарієм, включаючи Google Analytics 4, Firebase та системи мобільної атрибуції (AppsFlyer або Adjust)

• просунутий рівень роботи з даними в Excel / Google Sheets (зведені таблиці, складні формули, масиви) для глибокої аналітики та звітності
• досвід управління командою: вміння мотивувати, менторити, розвивати спеціалістів та ефективно розподіляти робоче навантаження

• розуміння технічної складової MarTech & Tracking (принципи роботи пікселів, GTM, postbacks, інтеграції SDK та передачі подій) та здатність розмовляти однією мовою з розробниками

• глибоке розуміння алгоритмів та можливостей рекламних платформ (Google Ads, Meta, Apple Search Ads, SEO)

• навички побудови та оптимізації процесів, вміння систематизувати крос-функціональну роботу та прописувати чіткі правила взаємодії (SLA)

• високий рівень комунікації та стейкхолдер-менеджменту: вміння говорити мовою бізнесу, аргументувати рішення, презентувати результати та керувати очікуваннями

• розвинене Growth-мислення: системна робота з гіпотезами, проведення A/B тестувань та глибоке знання маркетингової математики (CPA, CAC, LTV, ROMI)

• English - B1+

Як ти регулюєш свій робочий час?

• гнучкий графік з урахуванням функціоналу

• days off зі збереженням винагороди: 20 на особисті потреби, ще 1 з нагоди дня народження, 10 через хворобу, до 8-ми за донацію крові 

Як ти будеш прокачувати свої скіли в Uklon?

• внутрішній обмін знаннями, програми менторства та тренінги з розвитку soft та hard skills

• отримання профільних сертифікацій для IT-експертів

• корпоративна бібліотека та підписки на інформаційні ресурси

• персональний/командний бюджет на навчання

• корпоративні знижки та компенсація English lessons 

• long-term навчання для керівників

Care and support

• медичне страхування в Україні 

• оплачувані сесії з психотерапевтами Pleso

• гейміфікації, подарунки, розіграші та знижки від партнерів

• спортивні заходи та корпоративні тімбілдінги

• wellness programs (воркшопи емоційної підтримки)

• тижні масажу в офісі в Києві

• промокоди на поїздки з Uklon

•regular Sport Activities:

• корпоративні знижки, часткова компенсація занять спортом

Corporate social responsibility

Uklon соціально відповідальний бізнес і входить в ТОП-10 найбільших донаторів на підтримку сил оборони та гуманітарні ініціативи серед українського бізнесу в секторі ІТ та телекомунікацій. 

З початку повномасштабного вторгнення сума фінансових внесків компанії та її засновників на підтримку Сил оборони, соціальні ініціативи та благодійні проєкти склала понад 339 мільйонів гривень.

Перед поданням заявки на відкриту позицію в Uklon, будь ласка, ознайомтеся з Умовами обробки та захисту персональних даних кандидатів. Надсилаючи нам свої персональні дані, зокрема ті, що містяться у вашому резюме, ви даєте згоду на обробку персональних даних відповідно до цих Умов.

*Ми цінуємо кожен відгук і прагнемо надати зворотний зв’язок протягом 7 робочих днів. Якщо відповіді не було - не засмучуйся: просто цього разу метч із вакансією не відбувся.

Якщо не бачиш листа від нас - перевір, будь ласка, папку «Спам» чи інші вкладки пошти. Іноді наші відповіді потрапляють туди. Дякуємо, що обираєш Uklon. До зустрічі!