Jobs at Djinni

.NET Full-Stack Engineer | Remote |German B1-B2

Looking for a Senior .NET developer for a long-term enterprise project.

This isn’t a greenfield role. The focus is on understanding existing architecture, keeping things running, fixing real issues, and gradually making the system better. If you enjoy digging into legacy code and leaving it cleaner than you found it — this is for you.

Stack:
→ C# / .NET — 5+ years commercial
→ ASP.NET / .NET Core
→ SQL databases
→ Angular or React
→ APIs, microservices
→ Azure or AWS — a plus

What you’ll be doing:
→ Maintaining and developing existing systems
→ Investigating and fixing production issues
→ Gradual refactoring and modernization
→ Working closely with the team, code reviews

Languages:
German B1-B2 — required

 English — working level

Location: Remote / Ukraine / Europe

About the Role

We are looking for an experienced Hands-on Software Architect (.NET) /Staff Engineer with deep expertise in .NET, AWS, and distributed systems to join one of our long-term international projects.

In this role, you will serve as a senior technical leader, driving architectural and engineering decisions while remaining actively involved in software development. You will design and deliver scalable, secure, and maintainable software solutions, provide technical leadership and mentorship to engineers, and help shape the long-term technical direction of the platform.

The ideal candidate combines strong hands-on software engineering expertise with architectural thinking, enjoys solving complex technical challenges, and leads by example through high-quality code and sound technical decisions.

Responsibilities

• Design, develop, and maintain scalable software solutions using C# and .NET technologies.
• Drive architectural decisions and ensure the implementation of scalable, maintainable, secure, and reliable solutions.
• Design and implement microservices-based and distributed architectures.
• Build and maintain high-performance REST APIs.
• Design and develop cloud-native solutions using AWS services, including AWS Lambda and Amazon SQS.
• Design efficient and scalable relational database solutions using Microsoft SQL Server.
• Take ownership of complex technical initiatives, from initial architecture and technical strategy through implementation and delivery.
• Translate business requirements into technical solutions, estimate engineering efforts, and define implementation strategies.
• Write clean, maintainable, and well-tested code that meets established quality standards and the agreed Definition of Done.
• Conduct code reviews and establish engineering best practices, coding standards, and software quality guidelines.
• Mentor and support engineers through technical guidance, knowledge sharing, and architectural reviews.
• Collaborate closely with Product Owners, Business Analysts, QA Engineers, and other stakeholders to deliver business value.
• Identify technical risks, resolve complex engineering challenges, and continuously improve system performance, reliability, security, and maintainability.
• Evaluate new technologies and recommend improvements where appropriate.
• Leverage AI-powered development tools to improve engineering productivity and software quality.

Requirements

• 10+ years of commercial software development experience, including extensive hands-on experience with C#, .NET Core/modern .NET, and .NET Framework.
• 3+ years of experience in a Solution Architect, Software Architect, Staff Engineer, Principal Engineer, Technical Lead, Development Lead, or similar senior technical role.
• Proven experience driving architectural decisions and leading complex technical initiatives from design through implementation and delivery.
• Strong experience designing and building microservices-based and distributed architectures.
• Hands-on experience with AWS services, including AWS Lambda, Amazon SQS, and cloud-native application development.
• Strong experience with Microsoft SQL Server and relational database design.
• Extensive experience designing and developing REST APIs.
• Strong understanding of software architecture, distributed systems, design patterns, and software engineering best practices.
• Strong experience conducting code reviews, establishing engineering standards, and mentoring engineers.
• Experience working in Agile development environments.
• Advanced English proficiency (C1 or higher).

Nice to Have

• Experience with containerization and orchestration technologies, such as Docker, Kubernetes, or Amazon EKS.
• Experience with CI/CD pipelines and DevOps practices.
• Experience with Infrastructure as Code tools, such as Terraform, AWS CloudFormation, or similar.
• Experience working with AI-powered development tools.
• Experience modernizing legacy systems and migrating applications to cloud-native architectures.
• Experience designing and implementing event-driven architectures and messaging systems.

What We Offer

• The opportunity to work on a long-term international project using modern technologies.
• Challenging technical problems and the ability to directly influence architectural and engineering decisions.
• A collaborative engineering culture focused on quality, continuous improvement, and knowledge sharing.
• Professional growth alongside a team of experienced engineers.
• A flexible working environment and opportunities for continuous learning.

Job Title:  Principal Software Developer/Architect (C#)
Location: Galway, Ireland

Work model: Hybrid, 3 days in-office minimum; additional occasional/or regular in-office days may be required to support your team.
Relocation and visa sponsorship assistance are available for qualified successful candidates. 

Who We Are

At SOTI, we are committed to delivering best-in-class mobile and IoT device management solutions. We are looking for out-of-the-box thinkers that appreciate the art of creating great software.

To us, being visionary is more important than doing things the way they’ve always been done.  

What We’re Looking For

Our people are our most important resource. For us to continue to develop new innovations and achieve the impossible, we are looking for out-of-the-box thinkers that appreciate the art of creating great software. 

As a Principal Developer in the Location Services team, you will be responsible for defining and communicating the technical vision for the future architecture of the Signal and Location Services and other SOTI applications together with Software Architect. You are an excellent coder, helping development teams to make our vision a reality, designing and building low friction APIs, highly responsive web UIs and the backend to support them. This is an outstanding opportunity where you will be responsible for owning the overall architecture of the Location Services and their integration with the SOTI ONE platform. You are passionate about modern technology, and you are driven by your energy to identify and resolve complex problems with an aptitude for learning new technologies.

What’s in it for you?

The People - From our humble origins in our founder’s basement, to our industry leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation and fun.

The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!

The Technology - You’ll get the chance to work with leading edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners which include leading tech giants that will keep you on the cusp of emerging technologies.

What You’ll Do

• Architectural design of SOTI’s products; hands-on code and design major components of the architecture, including APIs, services, user interface, and middleware
• Own and drive non-functional features (performance, security etc.) of the product, bring them from ideation to completion
• Advocate, document, and enforce best engineering practices, design and implementation principles, and coding standards; drive high quality in all phases of software development.
• Assist development teams with design review; suggest innovative solutions targeting large-scale performance, security, and fast delivery; develop prototypes and proof of concepts; enforce compliance with design and security.
• Identify technical debt; assist development teams with technical debt elimination.
• Collaborate with senior management, product, support, and other technical teams, collect requirements, define and communicate product technical strategy, architecture, and design.
• Create and maintain an architecture roadmap, principles, policies, and procedures, a repository of design artefacts (solution architecture, high- and low-level designs)
• Help in growing technical expertise in SOTI; mentor and educate developers as well as quality assurance specialists
• Proactively keep a tab on emerging technologies, evangelize and lead adoption throughout the teams
• Have fun, with all of the above!

Experience You’ll Bring

• Expertise in Computer Science with an excellent understanding of math, algorithms, data structures, design patterns and software architecture, and the ability to understand the logic behind the relationships within programs themselves. 
• 10+ years of combined experience architecting, designing, and implementing multi-tiered software applications
• Strong experience in programming languages such as .NET, JavaScript, Angular, Node JS, MVC etc.
• Excellent hands-on knowledge of relational data models, SQL (MS SQL server) and NoSQL Databases
• Excellent knowledge and experience with ElasticSearch
• Good knowledge of designing and deploying applications in AWS or Azure
• Good knowledge of CI/CD process and integration of SonarCube for code coverage
• Experience working on complex business problems and identification of technical solutions that are flexible and creative
• Highly proficient in software architecture patterns and documentation
• Problem-solving skills with attention to details
• Deep experience in agile software development life cycle, practices, and tools (coding standards, code reviews, source code management, build processes, QA)
• You are a self-starter with a high degree of initiative, a can-do attitude and a positive mindset
• Strong education in Computer Science/Math is preferred

About the SOTI Galway Office

Boasting our growing Research and Development team in Galway, Ireland, we are involved in groundbreaking mobility-focused research, to provide innovative mobile device solutions to our enterprise clients around the world. We are in the heart of Galway City next to the Cathedral and National University of Ireland Galway.

Known as a place of innovation and a growing technology hub, Galway is also an ideal place for families, while keeping young professionals entertained. Whether you are interested in the best restaurants, cozy pubs, festivals, fresh produce or the beautiful sights and landscapes, there is always something to do in Galway.

Enjoy fishing, surfing or hiking, take a day trip to the Aran Islands, or perhaps indulge in the rich cultural heritage and explore the many historical sites in the area. The city’s booming economy, great schools, significantly lower cost of living compared to Dublin, and fun and friendly atmosphere make Galway a great place to live and work.

Relocating from abroad?

Moving to a new country can be exciting and challenging. We have prepared a list of resources to ease your transition to Ireland, and our People & Culture Team will always be available to you for support. Visa sponsorship and relocation assistance are available to successful candidates.

Description

This organization operates within the dynamic manufacturing and industrial sector, delivering advanced technological solutions and precision equipment. It serves a diverse clientele, including large-scale manufacturers and specialized industrial enterprises, by enhancing operational efficiency and product quality. The company is positioned as a key innovator, providing critical tools and systems that drive progress in various industrial processes. Its offerings often encompass sophisticated instrumentation, automation platforms, and materials science applications. Through its contributions, the entity plays a vital role in advancing industrial capabilities and fostering innovation across global production landscapes.

Requirements

• Possessing 0-1 years of foundational experience in quality assurance, demonstrating a keen interest in software testing methodologies, and a commitment to learning within an enterprise environment.
• This role operates within a flexible work model, allowing for remote collaboration from various locations across Ukraine while fostering team engagement through virtual platforms and occasional on-site meetings as required.

Required Skills:

• Demonstrating a foundational understanding of Quality Assurance (QA) principles and basic testing concepts, eager to apply theoretical knowledge in practical scenarios.
• Exhibiting basic knowledge of Sonar or similar code quality analysis tools, with a willingness to learn and utilize them for static code analysis and issue identification.

Job responsibilities

• Assist in the execution of manual test cases under the guidance of senior QA engineers.
• Support the documentation of test results and identified defects in tracking systems.
• Participate in the review of functional specifications and design documents to understand testing requirements.
• Collaborate with team members to reproduce reported issues and verify bug fixes.
• Help prepare test data and configure test environments for various testing activities.
• Observe and learn best practices in quality assurance processes and methodologies.
• Contribute under guidance to the creation and maintenance of basic test plans and test scenarios.
• Assist in performing regression testing to ensure existing functionalities remain stable after changes.
• Support the analysis of test results to identify trends and potential areas for improvement.
• Learn to utilize basic QA tools, including those for defect tracking and test case management.

About the Company
 

BITTE is a growing e-commerce brand operating in the Health & Wellness space in the U.S. market.
 

Our main product is a functional Soursop Bitter Shot made with soursop and botanicals, designed to support digestion, gut health, liver function, and overall wellness.
 

As the brand continues to grow, we are expanding our team and building strong internal processes to support further growth.

To support this growth, we are looking for a Shopify Technical Specialist who will be responsible for configuring, optimizing, and maintaining our Shopify store while ensuring a seamless customer experience.
 

About the Role
 

As a Shopify Technical Specialist, you will be responsible for configuring, optimizing, and maintaining our Shopify store to ensure smooth operations and an excellent user experience.
 

You will play a key role in store setup, technical improvements, and UX optimization, helping us scale our e-commerce operations efficiently.
 

Expect diverse technical challenges, cross-functional collaboration, and opportunities to grow your Shopify expertise while working with a fast-growing brand.
 

Who We’re Looking For
 

- Structured Approach
You can organize processes and keep operations under control.

- Technical Expertise
You have strong hands-on experience with Shopify, including store setup, theme customization, integrations, and technical optimization.

You are comfortable working with Liquid, HTML, CSS, and JavaScript and can independently handle technical changes and troubleshoot Shopify issues.

Experience with GA4, GTM, Triple Whale, Recharge, Klaviyo, Zendesk, or BigQuery is a strong advantage.

- Proactive Mindset
You don't wait for instructions - you identify problems and implement effective solutions independently.

- Results-Oriented
You focus on ensuring the website runs smoothly, efficiently, and maximizes conversions.

- Attention to Detail
You notice small details, work with precise data, and constantly look for ways to improve processes.

Your Responsibilities
 

Product & Content Management

• Create and edit product listings
• Manage product variations, inventory, and pricing
• Organize collections
• Maintain the Shopify blog
• Optimize landing pages for promotions

Design & UX Optimization

• Customize Shopify themes and templates
• Optimize layouts using HTML/CSS/JS
• Install and test Shopify apps
• Improve site structure and UX

Order & Customer Management

• Process orders and track order statuses
• Manage returns
• Handle customer inquiries and reviews

Payments & Shipping

• Configure payment gateways
• Optimize shipping processes
• Configure tax settings

Marketing & Promotions

• Implement SEO optimizations
• Manage ad integrations and improve site speed
• Support email marketing automation
• Set up and monitor promotions
• Collect reviews and UGC

Technical Maintenance

• Monitor website performance and updates
• Maintain security and integrations
• Manage backups

Analytics & Reporting

• Track sales, conversions, and KPIs
• Analyze ad campaigns and promotions
• Prepare reports

Collaboration with Teams & Partners

• Work with marketing, logistics, and accounting teams
• Coordinate with agencies, freelancers, and suppliers

Documentation & SOPs

• Develop and maintain SOPs
• Audit and update legal documents when necessary

It’s a Plus If You Have
 

• Experience with Shopify Plus, Metafields, Metaobjects, or checkout customization
• Experience with subscription models and LTV analytics
• Experience integrating Shopify with marketplaces
• Knowledge of multi-language and multi-currency Shopify setups

What We Offer
 

• Competitive salary
• Fully remote work with a flexible schedule
• Opportunity to collaborate with a passionate and dynamic team
• Cross-functional experience across different projects
• Supportive, friendly team atmosphere

Product Manager — Web3 / Crypto

About the Product

We are developing a Web3 / Crypto product that allows users to check cryptocurrency addresses for risk and verify whether their assets are safe.

We are looking to expand monetization through B2C products, including a Telegram bot, web product, and other sales channels.

About the Role

We are looking for a Product Manager who will take full ownership of the product from idea and MVP to launch and scaling.

This role requires more than strong product management skills — we are looking for someone with a strong business & growth mindset who understands how to build, monetize, and scale a product.

Responsibilities

• Take ownership of developing and launching a new B2C product.
• Define product strategy, roadmap, MVP, and priorities.
• Prepare clear requirements and specifications for the development team.
• Coordinate product development and launch.
• Analyze the market and competitors.
• Identify new monetization opportunities and sales channels.
• Work with marketing to develop user acquisition and growth strategies.
• Analyze product and business metrics and optimize revenue.
• Build a team for the product launch when necessary.
• Continuously identify opportunities for product growth and scaling.

Requirements

• 2–3+ years of experience in Product Management or a related role.
• Experience launching products from scratch / from MVP to market.
• Strong product management, analytical, and organizational skills.
• Experience with monetization, revenue, or growth.
• Understanding of digital marketing / product growth.
• Web3 / Crypto experience is a strong advantage.
• Experience with B2C, Telegram bots, or web products is a plus.
• Upper-Intermediate+ English.

Who We’re Looking For

A person with a strong entrepreneurial mindset, high ownership, initiative, and ambition to build a product that generates real revenue.

Compensation

Fixed salary + significant variable component linked to product performance / revenue.

During the first ~3 months, compensation will be more focused on the fixed component. After launch, the variable component will become a significant part of the compensation and will depend directly on the product's financial results.

About Farsight Vision:

Farsight Vision develops AI-powered geospatial intelligence solutions for defence and security operations. The platform transforms raw aerial and sensor data into real-time 3D environments, actionable analytics, and AI-assisted operational scenarios, enabling enhanced situational awareness, mission planning, and faster decision-making for both human operators and autonomous systems. We operate at the intersection of geospatial data, computer vision, and defense operations – and if that interests you, read on.

We are looking for a Robotics Engineer to own motion control for our unmanned ground vehicle (UGV) end-to-end – from control theory on paper to a robot that actually moves the way you designed it to. This is not a role for someone who wants control loops handed to them pre-tuned: you will design, implement, and validate them on hardware yourself.

Trinetix is looking for a skilled Business Analyst with strong expertise in SCRUM and a deep understanding of Agile delivery practices. This role involves close collaboration with product owners, stakeholders, and development teams to define, refine, and translate business needs into clear, actionable user stories and technical solutions. The ideal candidate is detail-oriented, proactive, and comfortable driving clarity and alignment across cross-functional teams. 
 

Requirements 

• 4+ years of experience in Business Analyst role 
• Strong knowledge of SCRUM methodology and practical experience working in Agile environments 
• Proven ability to work closely with product owners, stakeholders, and development teams 
• Experience in backlog refinement, defining acceptance criteria, and writing clear, actionable user stories 
• Ability to translate business needs into technical requirements 
• Strong communication and facilitation skills 
• Experience working with tools such as Azure DevOps, Microsoft Teams, Microsoft Excel, Confluence or SharePoint, Miro 
   

Nice-to-haves 

• Experience supporting or leading sprint planning 
• Background in business analysis or product ownership 
• Understanding of software development processes and technical terminology 
• Experience working in cross-functional, distributed teams 
• Familiarity with enterprise-level workflows or large-scale Agile environments 
   

Core Responsibilities 

• Collaborate with product owners, stakeholders, and development teams to define and refine business requirements 
• Lead and facilitate backlog refinement sessions to ensure user stories are well-defined, prioritized, and aligned with organizational goals 
• Support sprint planning by preparing clear, structured requirements and ensuring teams understand the scope 
• Ensure all user stories include clear acceptance criteria and are actionable for development teams 
• Translate business needs into effective technical solutions while fostering collaboration across teams 
• Maintain documentation and support alignment using tools such as Azure DevOps, Confluence/SharePoint, Miro, etc. 

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re on the lookout for an experienced Data Engineer who’s ready to grow with us and shape high-load, data-driven solutions used by international partners.

It’s a match if you have:
– Hands-on experience with Python for data processing and pipeline development.
– Hands-on experience developing and maintaining data pipelines in Airflow.
– Experience with cloud platforms (AWS preferred).
– Strong SQL skills and experience with NoSQL databases (MongoDB).
– Experience with Git for version control and collaborative development workflows.
– Experience with CI/CD pipelines for building, testing, and deploying data pipelines and related code.
– Ability to work independently, take ownership, and collaborate effectively with analysts and product owners.
– Excellent collaboration skills.

Your key responsibilities will include:
– Develop and maintain data pipelines orchestrated with Airflow using Python-based DAGs.
– Develop and maintain data models in the analytical data warehouse (DWH) to support reporting and business intelligence use cases.
– Develop and maintain data validation scripts using Python, SQL, and pandas.
– Collaborate with analysts and product owners to deliver well-structured, reliable datasets.

Nice to have:
– Experience with DWH Snowflake.
– Experience with DataOps, DevOps practices and performance optimization.
– Experience with NoSQL databases (preferably MongoDB).

What we offer:

– Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
– 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
– A supportive, friendly team where knowledge-sharing is part of the culture.
– Coverage for professional events and learning.
– Birthday greetings, team buildings, and warm human connection beyond work.
– Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

Send over your CV now — we’d love to get to know you better!

Requirements:

3-5 years embedded firmware development experience with C / C++, Linux / Unix platform;

Experience with ARM/MIPS processors, embedded Linux;

Wireless protocols (802.11);

Strongly need networking skill, OSI model understanding;

Ability to adapt and quickly pick up new technologies;

Ability to work productively and autonomously, whether on a small

team or solo, including the ability to give and receive constructive criticism to team members;

Experience with all phases of the software development life-cycle;

Excellent analytical and problem-solving skills;

Experience with Git, including merging and rebasing;

Experience with bash shell scripting and/or Python;

BS degree in Computer Science, or related engineering degree;

Effective written and verbal communication skills (ENGLISH MANDATORY).

Candidate needs to be in Kyiv (or consider relocation). Hybrid type of work.

Will be a plus:

Experience working with Cross Compilers;

Experience with OpenWRT;

Basic understanding of electronic circuits.

What do we offer:

International work environment and work with global development teams;

Excellent work conditions in an A-Class office (Horizon Park Business Center);

Compensation package matching global standards;

Flexible work hours (as required);

Paid parking, courses, training, conferences and business trips;

Medical insurance;

Free lunches.

https://www.youtube.com/c/UbiquitiInc

Responsibilities:

Managing product development projects;

Planning and coordinating all project activities;

Preparing and organizing the necessary project documentation;

Organizing cooperation with the parties involved in implementing the project;

Leading and motivating the project team and assigning different tasks within the project;

Keeping up with the technological developments and the latest tendencies.

Candidate needs to be in Kyiv (or consider relocation). Hybrid type of work.

Requirements:

3+ years of project management experience in embedded firmware projects;

Experience in IT software development cycle and testing;

Professional interest in IT products, new technologies;

Experience in JIRA will be considered as an advantage;

Strong personality with good negotiation skills;

Experience in problem solving and analyzing information;

Embedded firmware development experience with C / C++, Linux — major plus;

English — mandatory A level

What do we offer:

International work environment and work with global development teams;

Excellent work conditions in an A-Class office (Horizon Park Business Center);

Compensation package matching global standards;

Flexible work hours (as required);

Paid parking, courses, training, conferences and business trips;

Medical insurance;

Free lunches;

Work on leading IT products (software and hardware)

https://www.youtube.com/c/UbiquitiInc

Requirements:

Minimum of 3 years of software development experience

Detailed knowledge of Linux operating system internals

Strong C/C++ language, Bash and debugging skills on embedded systems

Strong networking knowledge

Experience in gateway features development — VPN, firewall, IPv6, QoS, security, Routing, etc.

Bachelor or MS in Computer Science or Electrical Engineering

Will be a plus:

Knowledge of Buildroot / LFS

Knowledge of NOS technology such as ONL / SnapRoute / Cumulus Network / OpenSwitch

Experience with Quagga / FRR

Understanding of dataplane processing and performance enhancement

Knowledge of Broadcom, Arista, Barefoot switch framework

Experience of data center switch development

Experience with BSP and Linux device driver development

Experience with software management process

Good team player who can work both independently and also as a team with ability to take initiative

Ability to organize and prioritize work across several projects simultaneously

Able to think broad and discuss on software architectural level

Aggressive working attitude with great communication skill and curiosity

What do we offer:

International work environment and work with global development teams

Excellent work conditions in an A-Class office (Horizon Park Business Center)

Compensation package matching global standards

Flexible work hours (as required)

Paid parking, courses, training, conferences and business trips

Medical insurance

Free lunches

Responsibilities:

Deliver new upcoming Unifi switch product

Work with hardware team from BSP level up to networking software application level

Communicate with foreign customer closely to implement desired new features and bugfixing

https://www.youtube.com/c/UbiquitiInc

 Lead Customer Support & Fulfillment

About Celtara

Celtara is a US-based D2C health & wellness brand creating functional products designed to support everyday well-being.

Our products are ready-to-eat superfood blends made with thoughtfully selected ingredients and formulas developed with nutritionists and herbalists. Each blend is focused on supporting a specific area of health, such as gut health, liver health, metabolism, or immunity.

Our approach combines nature, science, and transparency, with products designed to be simple to use and easy to integrate into a daily wellness routine.

About the Role

We are looking for a Customer Support & Fulfillment Lead to take ownership of our customer support and fulfillment operations.

This role combines team coordination, analytics, process improvement, and hands-on operational work. You will help ensure that customers receive high-quality support, orders are processed smoothly, and internal processes continue to improve as the brand grows.

What You’ll Do
 

• Lead day-to-day Customer Support & Fulfillment operations and help organize the team’s workload.
• Monitor key support metrics, including First Response Time, Resolution Time, backlog, and CSAT.
• Oversee fulfillment performance and help resolve delayed, stuck, lost, or problematic orders.
• Track chargebacks, refunds, win rates, and recurring customer issues.
• Analyze operational challenges and help identify practical solutions.
• Support and develop Customer Support team members through regular feedback and guidance.
• Improve customer service policies, Saved Replies, SOPs, and internal workflows.
• Coordinate with warehouses, fulfillment partners, and external service providers.
• Prepare clear reports on key metrics, current challenges, and ongoing improvements.
• Help evaluate team workload and identify when additional resources may be needed.
• Keep relevant stakeholders informed about important issues, risks, and progress.

What We’re Looking For
 

• 3+ years of experience in Customer Support, Customer Experience, Operations, or Fulfillment.
• Previous experience as a Team Lead, Senior Specialist, Supervisor, or in a role with ownership of processes or a small team.
• Strong e-commerce experience, ideally in a Shopify-based business.
• Experience supporting or managing Customer Support agents.
• Good understanding of Customer Support metrics and service quality.
• Experience with fulfillment, shipping, warehouses, and order management.
• Experience with chargebacks, refunds, disputes, and customer claims.
• Strong analytical and problem-solving skills.
• Confidence working with Google Sheets / Excel.
• Experience creating or improving SOPs, policies, and operational processes.
• English - B2+.

You’ll Be a Great Fit If You
 

• Enjoy taking ownership of your area and improving the way things work.
• Feel comfortable working independently while staying closely connected with the team.
• Like working with data and using it to understand what can be improved.
• Naturally look for practical solutions when challenges come up.
• Are organized and comfortable managing several priorities at once.
• Communicate clearly and keep others informed about progress and important updates.
• Enjoy building processes in a growing, fast-moving environment.
• Care about both customer experience and strong operational results.

What We Offer
 

• Competitive salary + performance-based bonuses.
• Fully remote work with a flexible schedule.
• Opportunity to work with a dynamic, fast-growing team.
• Supportive and friendly team environment.

Intent Solutions Group is launching a Virtual Event Operations Bootcamp for people who want to start a career in virtual event operations, live streaming, and technical support. During the Bootcamp, you’ll learn how professional virtual events and live streams are delivered for enterprise clients, including Fortune 500 companies and global organizations. You’ll gain hands-on experience with video conferencing platforms, live streaming, technical troubleshooting, and real-time event support.

What you’ll learn

• Enterprise virtual event workflows and live event operations
• Zoom and Microsoft Teams for professional events
• OBS Studio and live streaming fundamentals
• Audio, video, connectivity, and streaming troubleshooting
• Presenter and attendee support
• Real-time event monitoring and incident response
• Basic networking concepts related to video conferencing and streaming
• Enterprise support, communication, and escalation procedures

What you’ll gain

• Hands-on experience with live events and streaming technologies
• Practical experience communicating with English-speaking clients and global teams
• Technical troubleshooting and problem-solving skills
• Experience working in an international technology environment
• A strong foundation for a career in virtual event operations, live streaming, or technical support 
• The strongest Bootcamp participants may have an opportunity to start a paid career with a global technology company

Who we’re looking for

• English: Upper-Intermediate (B2+) or higher
• Strong communication skills
• Interest in technology, live streaming, and virtual events
• Ability to learn quickly and stay calm under pressure
• Attention to detail and a problem-solving mindset
• No previous professional experience is required

Program details

• Participation: Free of charge
• Location: Lviv, office-based
• Duration: 2–3 weeks
• Expected start: August 2026 (TBD) 

Ready to start your career in tech?

If you enjoy working with people, are interested in live-streaming technology, and want to gain practical experience in an international environment, we’d be happy to hear from you.

Who we are  

We are a Ukrainian multiproduct company that creates database development and management tools, connectivity solutions, productivity tools, and data services for more than 500.000 clients from 120 countries. Since 1997, we have been streamlining data workflows for professionals and teams with our intuitive and efficient software products. We're committed to enhancing the experience of our customers across the globe by minimizing data-related tasks and enabling them to focus on more inspiring goals.  

Among our clients, you can find such legends as Microsoft Corporation, Oracle America, IBM, Intel, and many more companies that deserve their place in the Fortune 100 and Fortune 500. Whether it's global companies or individuals, we provide a customer-centric approach, delivering high-quality solutions and exceptional support.  

Driven by passion, we play a substantial role in shaping the future of data management. 

Product that needs your engagement  

Connectivity — An enterprise B2B product at the intersection of AI and corporate data infrastructure. It enables organizations to securely connect modern AI agents and LLM-based assistants to their internal data sources — relational databases, data warehouses, and SaaS systems — while maintaining strict governance, access control, and auditability. The product is deployed on-premise within the customer’s infrastructure, which makes security, compliance, and admin experience first-class concerns alongside end-user value.

Your future team of professionals 

You will be part of the Connectivity team and work with highly motivated professionals who are passionate about the project. You will collaborate with other .NET developers,  Product Owner, QA, and Support team. 

Impact you will make 

Product Management  

• Work closely with stakeholders to document business requirements, define user stories, and contribute to planning and execution  
• Collaborate with team members to ensure seamless implementation of UI/UX functionality, aligning with product vision and user needs  
• Verify requirements provided by a product management team and/or other stakeholders  
• Take part in preparing and prioritization of refactoring plans  
• Provide L3 support for clients (if applicable) 

Project Management  

• Decompose complex tasks into achievable work items  
• Interact with other teams involved in product development to optimize processes  
• Keep sprint workloads in an actual state 

People Management  

• Conduct coaching and mentoring activities to fulfill technical leadership for team members  
• Take part in technical interviews 

Software Development  

• Implement features of any level of complexity  
• Design tests (unit, integration, etc.)  
• Foster high quality standards for software development among team members by applying best practices  
• Conduct research while accepting features for implementation, decompose features into subtasks, providing accurate estimates  
• In collaboration with Head of Engineering and Solution Architect, design and implement architectural solutions within a project  
• Deliver features for testing and provide consultations to QA team during feature verification  
• Conduct code reviews 

Skills we are looking for 

• Deep knowledge and understanding of .NET Framework/.NET Core/.NET and C# 
• Deep knowledge and understanding of OOP and OOD (including SOLID and GoF design patterns)  
• Deep knowledge and understanding of data structures  
• Good algorithmic basis  
• Experience with relational databases and SQL  
• Experience with VCS (Git preferred)  
• Knowledge and understanding of issues lifecycle  
• Knowledge of approaches and methods of task estimation and decomposition  
• Experience with ALM systems (Jira preferred)  
• Experience with knowledge bases (Confluence preferred)  
• Understanding of basic CI/CD principles, experience with CI systems (Jenkins preferred)  
• Understanding of SCRUM principles and values  
• Experience with Entity Framework 
• Experience with ADO.NET  
• Essential experience with WinForms, preferred expirience with DevExpress WinForms components 
• Preferred expirience with SSIS, COM interop, unmanaged code interop 

Benefits you get 

Maintain your work-life balance 

• Take control of your workday with our flexible schedule. 
• 19 days of annual vacation granted on a pro-rata basis. 
• No overtime required. 

Hybrid/remote type of cooperation

Whether you prefer to work remotely in the comfort of your home office or from one of our 4 offices, you can help promote the global visibility of exceptional Ukrainian products from anywhere in the world. 

Stay healthy 

• Comprehensive medical insurance from a leading Ukrainian provider, including a wide range of services and special programs for relatives, and special options for those who live abroad. 
• 15 working days of sick leave per year – because your health is our priority. 

Grow with us 

• In-house English courses to increase your proficiency through our online courses and speaking clubs with a native speaker. 
• Online learning activities, including workshops, lectures, and webinars to enhance your leadership, management, and self-awareness skills. 
• Experience exchange with our team of professionals who eagerly share their deep expertise across various fields. 
• Opportunities for promotions, rotations, and transitions when you believe your skills could benefit a different role or team. 

Stand with Ukraine! 

We have an active pro-Ukrainian position! This means that we help our army, our servicemen, and their families not only through constant donations and volunteering but also through our military leave policy, special health insurance options, and financial assistance. 

We are a perfect match if you share our values 

We are professionals in our field. We know how to turn up our professionalism to the maximum because we are experts who enjoy solving complex tasks. We know how to focus on the product, think big, and, at the same time, delve deep into the details. 

We create a calm and friendly atmosphere within the company. We value the freedom of open and transparent communications. Radical honesty is embedded in the foundation of our culture. 

We are open to new things, constantly evolve, and practice regular knowledge sharing. Most importantly, the company creates an environment where we can fulfill our potential upon a solid foundation. 

Our Hiring process 

• Recruitment interview 
• Technical Interview 
• Offer Call