Jobs at Djinni

We're looking for a Senior SysOps Engineer to join our friendly and professional team.

The platform is a high-traffic web service handling tens of millions of requests per day, with a data pipeline processing 50M+ user events daily that feeds both customer-facing analytics and billing. It runs on self-managed infrastructure across two datacenters, with a mix of long-lived legacy components and an active modernization program. 
 

Engagement: full-time (ideally) or part-time (20+ hours/week).
Location: UA/EU, remote.
 

Required Skills:

• 5+ years of experience as a SysOps Engineer / Infrastructure Engineer (or similar role).
• Strong expertise with OS: FreeBSD (preferred), Linux (Debian, Ubuntu), Jail, Docker, and ZFS optimization.
• Database experience: MariaDB/MySQL with master-master, master-slave replication, MyISAM, InnoDB, GTID.
• Experience with Redis & Sentinel: setup, replication, and failover strategies.
• Experience with Web-servers: Caddy, Lighttpd, Nginx.
• Knowledge of ElasticSearch high-load clusters (replication, scaling, performance tuning).
• Experience with Cloudflare (DNS management, caching, security configurations).
• Experience with Supervisord, Beanstalkd, RabbitMQ.
• Networking & security expertise: Strong understanding of network protocols, packet filtering (iptables, ipfw, pf).
• Proficiency in scripting & automation: Bash, Python, PHP (or similar).
• Experience with PowerDNS and DNS management strategies.
• English - B2 and higher (for effective communication with stakeholders).

Responsibilities:

• Maintain, manage, and improve the existing infrastructure and platform.
• Troubleshoot and resolve issues with critical platform components (ElasticSearch, Redis, FreeBSD, database replication, etc.).
• Maintain and update incident runbooks for the on-call teams.
• Automate system tasks and reduce manual repetitive work.
• Document and optimize deployment processes.
• Work on high-availability solutions for branded domains, database failover, and scaling improvements.

Will Be a Plus:

• Experience with high-load multi-source database replication, Orchestrator, and ProxySQL.
• Knowledge of high-load infrastructure solutions and best practices.

What we offer:
 

• Official B2B contract with a Canadian Company;
• Compensation for medical insurance (for our employees based in UA);
• Flexible working hours (start at 8.00-11.00 o'clock);
• Weekends according to the Ukrainian/Local calendar;
• Engaging projects with opportunities for career growth;
• Certifications, Udemy courses, Claude;
• Corporate events, team-building activities,
• Gifts and recognition from the company;
• A friendly, open, and supportive team culture without excessive bureaucracy.

We’re also open to beginners or candidates with no prior experience.

What We Offer:

• Friendly and supportive team.

• Opportunities to grow professionally and personally.

• Creative leadership that values your ideas.

What You’ll Be Doing:

• Developing and implementing SMM strategies.

• Researching competitors and finding content ideas, staying updated on social media trends and adapting content.

• Managing content plans and social media accounts (Instagram, Facebook, LinkedIn, X).

• Engaging with the audience by moderating comments and messages.

• Writing briefs for designers and copywriters.

• Producing and publishing content.

• Handling direct messages using pre-written scripts.

• Organizing collaborations and working with influencers.

• Preparing reports and suggesting improvements.

What Will Make You Stand Out:

• Skills in Figma, Canva, Meta Business Suite, and video editing apps.

• Knowledge of targeted ads (a plus).

Join us and be part of a growing, creative agency!

Apply today!

We're looking for a DevOps Engineer to join our team and work embedded with one of our key clients — a fast-growing AdTech SaaS company operating at scale on AWS. You'll be part of a small, high-ownership DevOps team working closely with the client's backend, data, and product engineers on a daily basis.

This is a hands-on role. You'll handle everything from routine infrastructure maintenance to complex migrations, security hardening, and cost optimization — and you'll be expected to communicate clearly with both technical and non-technical stakeholders.
 

What you'll work on:

• Managing and evolving cloud infrastructure on AWS (EKS, RDS, ElastiCache, S3, OpenSearch, Cognito, SES, and more)
• Maintaining and improving CI/CD pipelines built on GitHub Actions and ArgoCD
• Writing and maintaining infrastructure-as-code with Terraform (including Terraform Cloud)
• Supporting Kubernetes clusters (EKS) with Karpenter autoscaling and Bottlerocket OS
• Participating in security initiatives — MFA enforcement, WAF configuration, GitHub branch protection, GPG commit signing, ISO 27001 compliance
• Monitoring and alerting via Datadog and responding to incidents
• Managing AWS Bedrock integrations and supporting AI-powered services
• Supporting developer teams with access management, environment provisioning, and day-to-day requests
  Contributing to cost optimization efforts and monthly AWS cost reporting

What we're looking for
 

Required:

• Experience with ArgoCD or other GitOps tools
• Solid understanding of AWS core services (EC2, S3, RDS, IAM, VPC, EKS)
• Hands-on experience with Terraform
• Familiarity with Kubernetes and Helm
• Experience with CI/CD pipelines (GitHub Actions or similar)
• Comfortable working in Linux environments and with CLI tooling
• Strong written communication in English — you'll be interacting with client stakeholders daily
• Ability to work independently, ask the right questions, and take ownership

Nice to have:

• Familiarity with Datadog or similar observability platforms
• Knowledge of AWS security services (WAF, GuardDuty, Security Hub)
• Experience with ElastiCache, OpenSearch, or Databricks
• Exposure to ISO 27001 or SOC 2 compliance processes
• Familiarity with AWS Bedrock or AI/ML infrastructure

What to expect

• You'll be embedded in a real product team, not bouncing between projects every few weeks
• Small team, high ownership — your work matters and is visible
• Direct communication with client engineers and stakeholders
• Fully remote, async-friendly, with regular syncs
• You'll be expected to grow into the role — we invest in people who take initiative

What we offer:
 

• Paid vacation — 16 days per year;
• Documented (16 days) and undocumented (5 days) sick leave;
• Leave for significant life events;
• Compensation for medical insurance (for our employees based in UA);
• Flexible working hours (start at 8.00-11.00 o’clock);
• Weekends according to the Ukrainian/Local calendar;
• Engaging projects with opportunities for career growth;
• Certifications, Udemy courses;
• Corporate events, team-building activities,
• Gifts and recognition from the company;
• A friendly, open, and supportive team culture without excessive bureaucracy.

JustMarkets is a global fintech company delivering high-tech trading and investment solutions to millions of clients across 160+ countries since 2012.

We are looking for a Brand & Creative Manager to shape, protect, and elevate our global brand identity and creative presence across both CFD and Crypto verticals.

As the executive leader of our centralized Brand & Creative department, your mission is to build our brand into a highly trusted, world-class market leader in institutional trading.

By managing skilled Team leads spanning PR, SMM, Creative Production, Global Sponsorships, and Localization, you will orchestrate high-impact global brand campaigns, maximize tier-1 sponsorship activations, and deliver culturally resonant, compliance-vetted creative assets that drive international growth, trust, and brand equity.

Responsibilities

• Lead and manage Team Leads (PR, SMM, Sponsorships, Creative, Localization) across CFD and Crypto, set long-term brand goals, and manage multi-million dollar annual budgets
• Direct global PR and SMM strategies to secure Top-Tier media coverage and establish C-suite executives as industry authority figures
• Own global brand architecture, visual identity, and ToV across all channels while enforcing strict financial marketing compliance with Legal
• Scale the internal studio (Graphic, Motion, Video) using Jira queues, DAM systems, and strict SLAs for fast, high-converting asset delivery
• Direct multi-channel social media strategies, trader-driven UGC pipelines, and community engagement to boost social proof and lower CAC
• Act as ultimate brand guardian during PR crises and track brand health metrics (SoV, EMV, sentiment, campaign lift)
• Lead campaign localization across 20+ languages using hybrid AI-human workflows to ensure speed, accuracy, and cultural relevance
• Drive 360° activations for F1 and sports partnerships, including co-branded campaigns, VIP events, IP utilization, and commercial ROI

Requirements

• 5+ years of brand leadership & creative direction with B2C focus
• Experience in leading teams and working in multi-market international environment — understanding of regional marketing dynamics (SEA, LATAM, MENA, Europe) to localize campaigns without diluting global brand equity
• Solid experience in PR, SMM and internal Brand operations, crisis communications
• Deep expertise in creation and managing high-volume design/motion/video studios using DAM platforms.
• Understanding of executive positioning in top-tier media (Bloomberg, Reuters, Cointelegraph, CoinDesk etc.)
• Proven ability to oversee social strategies, community ecosystems, and trader UGC pipelines (for CFD and Web3/Crypto audiences will be a strong plus)
• Mastery of global financial promotion rules (FCA, CySEC, ASIC, VARA) and risk disclaimer standards
• Proficiency in media monitoring tools and analytics to quantify SoV, sentiment, campaign lift, and ROI
• Experience in providing EXPOs and deep knowledge of media support
• Ability scaling multi-market campaigns combining enterprise AI translation tools with human workflows across regions
• Crisis Composure: Calm, decisive execution during PR crises, market volatility, or sentiment dips to protect brand reputation
• Cross-Departmental Synergy: Proven track record of aligning bold creative vision with strict Legal/Compliance frameworks and fast-paced BD sales cycles

Will be a plus

• Experience in FinTech, CFD/Forex, Crypto
• Track record of driving high-ROI activations for global sports/F1 partnerships (contract rights, co-branded campaigns, VIP hospitality, EMV calculation)

We offer

• Opportunity to directly drive and influence on Brand architecture, integrating top-tier CDPs, CRMs, DWH environments within our product, and advanced attribution systems across both regulated CFD brokerages, fast-paced Crypto and Web3 businesses lines with full autonomy and zero micromanagement
• High-Impact leadership — ownership and impact on PR, SMM processes within multi-markets areas, direct reporting to the Head of Marketing, and full autonomy to scale the core engine room of our global marketing department
• Tax expenses coverage for private entrepreneurs in Ukraine
• Expert support and guidance for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear, and related expenses)

Technology stack

Tableau, SQL, Snowflake

Client

Our client is one of the world's top 20 investment companies, headquartered in the United Kingdom. The organisation is making significant investments in its data and reporting capabilities, consolidating multiple data sources into a unified ecosystem that supports investment, performance, and client reporting across the business.

Project overview

The role sits within the client's performance and reporting function and supports reporting used across the investment business. The assignment is secured for an initial 6 months with possible extension. Working hours: aligned with London time.

Position overview

We are looking for a Tableau Engineer to join the client's reporting team as part of a team augmentation initiative. This role covers the entire journey from data to dashboard, including data preparation and modelling, as well as the design and development of reports and dashboards. This is a business facing position where you will work directly with internal stakeholders to gather and refine reporting requirements and translate them into clear, reliable, and actionable dashboards.

Responsibilities

• Design, build and maintain dashboards and visualisations in Tableau
• Prepare and model data for reporting, writing and optimising SQL across multiple sources
• Work with internal business users to gather requirements and translate them into reporting solutions
• Ensure accuracy and consistency of data across reports and dashboards
• Improve dashboard performance and usability
• Document report logic and support end users in adopting the solutions

Requirements

• Proven hands-on Tableau development experience, including building dashboards for business users
• Strong SQL skills and solid understanding of data modelling principles
• Experience preparing and structuring data for reporting
• Experience gathering requirements directly from business stakeholders and translating them into reporting solutions
• Strong communication skills and fluent spoken English
• Willingness to work to a London-aligned schedule

Nice to have

• Experience with Snowflake or a similar cloud data warehouse
• Experience in asset management, investment management or wider financial services
• Understanding of core financial metrics and investment terminology

Hi!
We're excited to introduce you to Softsich!
We are looking for an energetic and client-oriented VIP Customer Support Representative who will become a trusted partner to our most valuable customers. If you're great at building trust, offering personalized solutions, and delivering premium service — this role is for you!

Requirements

• At least 1 year of experience in Customer Support / VIP Support.
• Experience working across multiple communication channels: Live Chat, Tickets, and Messengers.
• English level: Upper-intermediate+ 
• Excellent communication skills and the ability to find an individual approach to users.
• High level of empathy and the ability to understand users’ needs and mood, adapting the communication style to the situation.
• Ability to work in a multitasking environment, effectively prioritize tasks, and handle multiple requests simultaneously.
• Strong stress-resistance and the ability to maintain a high level of service in challenging or conflict situations.
• Ability to respond quickly, make independent decisions, and find optimal solutions in non-standard situations.
• Strong critical thinking and the ability to analyze a situation before making a decision.
• Flexibility and the ability to quickly adapt to changes in processes, products, and internal procedures.
• Ability to work effectively as part of a team, openness to feedback, and willingness to share knowledge and experience with colleagues.
• Strong attention to detail and a high level of responsibility.

Responsibilities

• Provide high-quality and personalized support to VIP users via Live Chat, Tickets, and Messengers.
• Handle user requests promptly and follow up on complex cases until they are fully resolved.
• Maintain a high level of VIP service, personalizing communication based on users’ needs and history.
• Independently resolve non-standard situations and escalate cases requiring involvement from other teams in a timely manner.
• Handle multiple requests and communication channels simultaneously while maintaining established quality and response-time standards.
• Collaborate with other teams to ensure fast and high-quality resolution of VIP users’ requests.
• Follow internal processes, procedures, and communication standards.
• Stay up to date with product, process, and internal procedure updates and quickly adapt to changes.
• Proactively identify issues in the user experience and provide relevant feedback to the team.

Would be a plus

• Direct experience working with VIP / High-Value clients.
• Understanding of VIP customer experience, retention, and responsible communication principles.
• Experience working with CRM, HelpDesk, and Live Chat systems.
• Experience handling complex, conflict-related, or emotionally sensitive cases.

What we offer:

• Flexible work format: fully remote or from our offices in Kyiv or Warsaw.
• 24 paid vacation days, sick leave, and medical insurance (already available in Ukraine; other locations — in progress).
• A team where it’s easy to ask questions, learn, contribute, and be yourself.
• Coverage for professional events, training, and certifications.
• Team buildings, birthday gifts, and a community that truly cares.
• Zero business ties with the aggressor country — and we’re proud of that.

Send us your CV now to learn more!

Requirements:

• Strong senior-level QA experience with a broad software testing background.
• Substantial hands-on penetration testing experience in real customer or production environments.
• Experience testing web applications and APIs, including common OWASP vulnerabilities.
• Ability to independently plan, execute, and document penetration tests.
• Ability to provide detailed reports with testing methodology, logs, evidence, reproduction steps, severity, and remediation recommendations.
• OSCP, OSCE, or a similar security certification is highly preferred.

We offer:

• Attractive financial package

• Challenging projects

• Professional & career growth

• Great atmosphere in a friendly small team

• Flexible working hours

Take full ownership of scaling and transforming the Group’s Accounting function to support rapid global business growth. You will lead a multidisciplinary team of 29 professionals across 4 functional streams — Global Accounting, Global FinOps, Global Payroll, and Global Tax — driving IFRS compliance, financial data accuracy, cross-functional alignment, process automation, and international tax optimization.

Key Responsibilities

• Lead, develop, and scale an Accounting Department of 29+ members across Global Accounting, Global FinOps, Global Payroll, and Global Tax streams.
• Ensure accurate and timely monthly, quarterly, and annual consolidated financial statements under IFRS (multi-currency consolidation, intercompany elimination).
• Develop and implement unified group-wide accounting standards, including global accounting policies, chart of accounts, and methodologies for complex and non-standard transactions.
• Manage the full-cycle Group audit process, including auditor selection and rotation, Audit Plan alignment, resolution of complex technical issues, and monitoring post-audit remediations.
• Prepare regulatory reporting under CySEC requirements and other regulators (FSA, FSC Mauritius, BVI FSC, etc.).
• Monitor and ensure compliance with capital adequacy prudential standards across all existing licenses.
• Maintain an optimal and protected international tax structure, monitor the Group's Effective Tax Rate, defend Transfer Pricing methodologies, and ensure intercompany transactions are fully covered by up-to-date documentation.
• Track changes in tax legislation across all operating jurisdictions.
• Drive continuous improvement, automate accounting workflows and ERP systems, and shorten period-close cycles (Fast Close).
• Provide expert guidance to executive leadership (CEO/CFO) on the accounting and tax implications of strategic business decisions.
• Evaluate risks and support market entry into new regions and jurisdictions.

Requirements

• 7+ years in Accounting 3+ of which as a Head of Accounting, Chief Accountant, or Accounting Team Lead within medium- to large-scale companies.
• Strong hands-on experience in IFRS financial statement preparation and multi-currency consolidations.
• Proven track record in accounting process automation, ERP implementations, and Fast Close methodology (ability to translate business needs into technical specifications for IT).
• Clear understanding of Transfer Pricing principles and intercompany transactions.
• Experience managing full-cycle annual external audits with top-tier audit firms.
• Experience overseeing payroll operations, international contractor payments (B2B), and ensuring tax compliance.
• Proven team leadership experience with a supportive, mentoring-driven leadership style.
• Fluent English (Upper-Intermediate or higher) and Ukrainian languages.
• Full willingness to relocate to Limassol, Cyprus after adaptation period.

Will be a plus:

• Experience managing accounting for non-resident entities, deep knowledge of the Cyprus tax system, VAT, EU financial regulations, and audit requirements.
• Experience in preparing financial regulatory reporting (e.g., CySEC).
• ACCA, CPA, or CIMA certifications (completed or in progress).

We offer:

• Full ownership to scale the accounting ecosystem within a high-growth, profitable global business.
• Opportunity to gain international experience across multiple jurisdictions and participate in new market launches.
• 21 paid vacation days per year.
• 10 paid sick leave days per year.
• Public holidays according to the Cyprus official calendar.
• Comprehensive medical insurance.
• Full relocation package.
• Professional education and development budget.
• Language learning budget.
• Wellness budget (gym membership, sports gear, and related expenses).

*Position Overview*

We are looking for a Junior SRE / DevOps Engineer to join our infrastructure team and help support Kubernetes environments, CI/CD pipelines, application deployments, and production systems.

This role is a good fit for someone who already has basic hands-on experience with Linux, containers, Kubernetes, and CI/CD and wants to grow into an SRE / DevOps position.

*Responsibilities*

• Support Kubernetes-based environments.
• Assist with application deployments and CI/CD pipelines.
• Work with Jenkins pipelines.
• Support Java application build processes using Maven (mvn).
• Help troubleshoot deployment and infrastructure issues.
• Monitor applications and infrastructure.
• Work with logs, metrics, and alerts.
• Assist with infrastructure automation.
• Maintain technical documentation.
• Work with developers and senior DevOps/SRE engineers on production issues and improvements.

*Required Skills*

• Basic Linux administration skills.
• Basic understanding of Kubernetes.
• Understanding of Docker and containers.
• Basic experience with Jenkins or another CI/CD system.
• Basic understanding of Maven (mvn) and Java application build processes.
• Understanding of Git.
• Basic networking knowledge: DNS, TCP/IP, HTTP/HTTPS.
• Ability to read logs and troubleshoot basic application or infrastructure issues.
• Basic scripting skills with Bash or Python.
• Willingness to learn and work with production infrastructure.

*Nice to Have*

• Experience with Helm.
• Experience with Prometheus and Grafana.
• Basic knowledge of cloud platforms such as AWS, Azure, or GCP.
• Experience with Terraform or other Infrastructure-as-Code tools.
• Knowledge of Dremio.
• Basic understanding of Apache Arrow.
• Experience with PostgreSQL or object storage.
• Understanding of SRE concepts such as monitoring, alerting, availability, and incident response.

*What We Expect*

We do not expect a Junior engineer to know everything.

The important things are strong fundamentals, willingness to learn, and the ability to investigate problems instead of only following predefined instructions.

The engineer will work together with more experienced team members and gradually take more responsibility for CI/CD, Kubernetes, monitoring, and production infrastructure.

About Us

We are one of New York City's leading glass and window contractors, specializing in residential, commercial, and landmark restoration projects. We are looking for a highly organized Procurement & Operations Coordinator to ensure materials are ordered accurately, projects stay on schedule, and our CRM remains up to date.

Position Summary

The Procurement & Operations Coordinator is responsible for managing material purchasing, coordinating with suppliers, supporting the estimating team, scheduling projects, and maintaining accurate procurement records within our CRM system. This role requires excellent organizational skills, attention to detail, and the ability to manage multiple projects simultaneously.

Key Responsibilities

Procurement & Vendor Management

• Source materials from approved suppliers.
• Request and compare supplier quotations.
• Negotiate pricing and delivery schedules whenever possible.
• Place purchase orders accurately and on time.
• Confirm all orders with suppliers.
• Monitor production status and shipping schedules.
• Follow up on delayed orders and resolve supplier issues.
• Maintain strong relationships with vendors and manufacturers.
• Track warranties, lead times, and supplier performance.

Order Management

• Review project requirements before ordering.
• Verify measurements, specifications, and quantities.
• Coordinate custom glass, hardware, windows, doors, and specialty material orders.
• Ensure all purchase orders match project specifications.
• Communicate any discrepancies immediately.

Estimating Support

• Obtain supplier pricing for quotes.
• Assist estimators with material costs.
• Maintain current supplier price lists.
• Help identify cost-saving alternatives.
• Track material cost changes.

Scheduling & Operations

• Coordinate material deliveries with project schedules.
• Schedule installations based on material availability.
• Coordinate with technicians, project managers, and office staff.
• Ensure jobs are ready before technician dispatch.
• Update project timelines when deliveries change.

CRM Management

• Maintain procurement records in the CRM.
• Update purchase order statuses.
• Upload supplier invoices and confirmations.
• Record delivery dates and tracking information.
• Keep project notes accurate and organized.
• Generate procurement reports when requested.

Inventory & Cost Control

• Monitor inventory levels.
• Recommend stock replenishment.
• Minimize waste and duplicate purchases.
• Assist with inventory audits.
• Track backordered materials.

Administrative Duties

• Maintain supplier database.
• Organize purchase documentation.
• Assist Accounting with supplier invoices.
• Ensure purchase records are complete.
• Support Operations with procurement-related tasks.

Qualifications

Required

• 2+ years of purchasing, procurement, operations, or project coordination experience.
• Excellent organizational skills.
• Strong attention to detail.
• Excellent written and verbal English communication.
• Ability to prioritize multiple projects simultaneously.
• Proficiency with CRM systems, Google Workspace, and Microsoft Office.
• Strong Excel/Google Sheets skills.
• Comfortable communicating with suppliers by phone and email.

Preferred

• Experience in the construction, glass, window, or building materials industry.
• Knowledge of purchase orders and vendor management.
• Experience reading estimates or construction drawings.
• Familiarity with ERP or procurement software.

Your Role:

You will have a key role in our rapidly growing, fast-paced organisation. The ideal candidate will be responsible for helping our software development perform manual testing of our web-based product. You will work with our CTO and automation engineers to document and create test cases, and then run them.  We’re looking for a self-starter with experience in QA, a knack for breaking things, finding bugs and problem solving them.

Benefits:

Work from home, flexible hours

Be a key member of a small team

Fast paced startup environment, global team

Get things done while having fun

Help real people succeed in business

Get rewards and bonuses for working hard

Compensation in USD

Unlimited days off

Responsibilities:

Own the manual testing process for our web-based lending platform, from reviewing requirements through to release sign-off

Write clear, comprehensive test plans, test cases and checklists based on user stories and acceptance criteria

Execute functional, regression, smoke and exploratory testing across browsers and mobile web

Use AI assistants (Claude, ChatGPT, Copilot and similar) to draft and expand test cases, generate test data and speed up bug reproduction, then apply your own judgement to verify what the AI produces

Validate data end to end, including API responses (Postman or similar) and database checks with basic SQL

Identify, reproduce, document and track defects in Jira with clear steps, evidence and severity

Perform thorough regression testing before each release and keep the regression suite current

Partner with our CTO, developers and automation engineers to flag risk early and suggest which cases are worth automating

Contribute to QA process improvement: test coverage, test data, environments and release checklists

Requirements:

2+ years of hands-on manual QA experience testing web applications

Solid grasp of QA methodologies and test design techniques (equivalence partitioning, boundary values, decision tables), test levels and the defect lifecycle

Proven ability to write clear, concise and comprehensive test plans and test cases

Experience with API testing (Postman or similar) and reading API documentation

Basic SQL - able to query and validate data yourself

Comfortable with browser developer tools (console, network tab, responsive mode) for triage

Experience with a bug tracker (Jira) and a test management tool (TestRail, Xray, Zephyr or similar)

Practical experience using AI assistants in day-to-day QA work, plus the judgement to verify their output and to keep confidential data out of public tools

Strong analytical thinking and attention to detail - able to spot edge cases in complex business logic and calculations

Experience working in an Agile/Scrum process in close collaboration with developers

Professional working proficiency in written and spoken English (B2 or above), and comfort working asynchronously with a distributed US and European team

Self-starter who can own quality with minimal supervision in a fully remote setup

Nice to Have:

Exposure to fintech, lending, banking or mortgage products

Experience testing AI or LLM-powered features - non-deterministic output, prompt regression, accuracy and hallucination checks

Familiarity with test automation (Playwright, Cypress, Selenium) - enough to read, run and triage automated tests

Experience with CI/CD pipelines (GitHub Actions or similar) and testing in staging environments

Basics of accessibility or performance testing

ISTQB certification or equivalent

Previous experience with international or US-based teams

How We Use AI Here:

AI is part of how we work, not a replacement for thinking. You will be encouraged to use AI tools to move faster - drafting test cases, generating realistic test data, summarising regression results and exploring edge cases you might otherwise miss.

What we expect in return is accountability for the result: verify what the model gives you, keep customer and company data out of public tools, and tell us when AI is not the right tool for the job.

If you have not used AI much in QA yet but are curious and quick to learn, that is fine - we will help you get there.

Hiring Process:

Intro call, a short practical QA exercise based on a real scenario from our product, a technical interview with our CTO and a pre-employment assessment. We aim to keep the whole process inside two weeks.

Environment and Culture:

We work hard, days can be long, but we get rewarded for it

We are driving for growth

We are available and responsive

We think ahead, but we get things done quickly

We move fast, but try not to break things

NYC Glass & Window Repair Inc. is looking for a detail-oriented and organized Accountant / Financial Operations Specialist to manage and monitor the company's day-to-day financial information.

This position requires someone who is comfortable working extensively with our CRM system, Microsoft Excel, financial reports, invoices, payments, expenses, and job-level financial data.

The ideal candidate should understand how to prepare and analyze a Profit & Loss (P&L) Statement and be able to identify discrepancies, unusual expenses, unpaid invoices, job profitability issues, and other financial matters that require management's attention.

Key Responsibilities

• Work daily with the company's CRM system and maintain accurate financial information for every job.
• Maintain and update financial spreadsheets in Microsoft Excel.
• Prepare and review Profit & Loss (P&L) Statements.
• Track company revenue and expenses.
• Track Accounts Receivable (A/R) and outstanding customer balances.
• Track Accounts Payable (A/P) and upcoming vendor payments.
• Verify that customer payments are properly recorded and assigned to the correct jobs.
• Review invoices, deposits, progress payments, and final payments.
• Monitor overdue invoices and prepare A/R aging reports.
• Reconcile CRM financial information with accounting records and bank/credit-card transactions.
• Track material, labor, subcontractor, delivery, permit, and other project expenses.
• Calculate and monitor profitability by job.
• Compare estimated job costs with actual job costs.
• Identify jobs with low or negative margins and report them to management.
• Track vendor invoices and confirm that expenses are assigned to the correct project.
• Review credit-card expenses and receipts.
• Maintain organized digital financial records and supporting documentation.
• Assist with payroll-related financial records.
• Prepare weekly and monthly financial reports for management.
• Identify discrepancies or missing financial information and follow up with the appropriate employee or department.

Financial Reporting

The Accountant will be responsible for preparing and maintaining reports including:

• Profit & Loss (P&L)
• Balance Sheet
• Cash Flow Report
• Accounts Receivable
• Accounts Payable
• A/R Aging
• Revenue Report
• Expense Report
• Job Cost Report
• Gross Profit by Job
• Gross Profit Margin
• Monthly Financial Summary
• Budget vs. Actual
• Outstanding Customer Balances
• Vendor Payment Report

The accountant should not simply prepare reports. They must be able to understand the numbers and explain what changed, why it changed, and what requires management's attention.

CRM Responsibilities

A major part of this position is working with the company's CRM system.

The Accountant must make sure that:

• Every job has the correct contract/estimate amount.
• Deposits and customer payments are recorded correctly.
• Material and other job-related expenses are assigned correctly.
• Outstanding balances are accurate.
• Completed jobs are financially closed out.
• CRM information matches accounting records.
• Missing payments, expenses, invoices, or documentation are identified and corrected.

Microsoft Excel Skills

Strong Excel skills are required.

The candidate should be comfortable with:

• Formulas and calculations
• SUM / SUMIF / SUMIFS
• IF statements
• XLOOKUP or VLOOKUP
• Pivot Tables
• Filters and sorting
• Conditional formatting
• Financial spreadsheets
• Large datasets
• Reconciliation of information from multiple sources
• Creating management reports and summaries

Required Qualifications

• Previous experience in accounting, bookkeeping, finance, or financial operations.
• Strong understanding of Profit & Loss Statements.
• Understanding of Accounts Receivable and Accounts Payable.
• Understanding of revenue, expenses, gross profit, and net profit.
• Strong Microsoft Excel skills.
• Experience working with CRM or accounting systems.
• High attention to detail.
• Strong organizational skills.
• Ability to identify discrepancies instead of simply entering data.
• Ability to work independently and meet reporting deadlines.
• Ability to maintain confidentiality of company financial information.

Experience with construction, glazing, contracting, home improvement, or another project-based service business is a strong advantage.

Key Performance Expectations

Success in this position will be measured by:

Financial Accuracy: CRM and accounting information is complete and accurate.

A/R Control: Outstanding customer balances are monitored and followed up on.

Job Costing: Management can clearly see the actual cost and profitability of each completed project.

Reporting: Weekly and monthly reports are delivered accurately and on time.

Reconciliation: Payments, expenses, bank transactions, credit cards, CRM records, and accounting records are properly reconciled.

Financial Visibility: Management can quickly understand how much the company earned, spent, is owed, owes to others, and generated in profit.

What We Are Looking For

We are looking for someone who does more than basic data entry.

The right person should be able to look at the company's financial information and say:

• Where did we make money?
• Where did we lose money?
• Which jobs have the best and worst margins?
• How much money do customers currently owe us?
• What bills and vendor payments are coming due?
• Are all expenses properly assigned?
• Does the CRM match the accounting records?
• Why did profit increase or decrease this month?
• Are there financial problems management needs to address?

The goal of this position is to give management accurate, up-to-date financial visibility into the entire business.

Who we are

Interaction Partners is a Switzerland-based company at the intersection of investor relations and AI. Our core product, DIRO (Digital Investor Relations Officer), is an AI-powered IR assistant deployed by listed companies in Switzerland, e.g. at BKW. schedulR, our IR

platform, powers event management, news distribution, and CRM workflows for Swiss and German listed companies and SIX, the Swiss Exchange. Our clients rely on these platforms on the days that matter most to them. Support is not a side function here — it is how we keep that trust.

Investor relations does not run on office hours. Listed companies publish results before the market opens, investors and journalists react immediately, and IR teams need answers while the day is still being shaped. That is why our support day starts early.

We are looking for a Customer Support Specialist who covers the early window every day — 06:00 to 09:00 CET — plus roughly one further hour scheduled as you see fit. During the core window you are the first point of contact for our clients: listed companies, their IR

teams, and their agencies. When no requests come in, you work on client assignments, open tickets, and platform and data improvements.

This is a role for someone who enjoys solving problems for people, is comfortable around software, and takes quality seriously — in IR, a wrong number or a broken link is a public problem.

What you will do

• Be available every day from 06:00 to 09:00 CET as the first point of contact for client requests — the window in which results, news, and event publications go live. 
• Support clients with specific problems: understand the issue, resolve what you can directly, and escalate cleanly to the right person when you cannot.
• Execute the tasks clients have mandated us with — publishing news and events, updating IR content, maintaining distribution lists, and similar recurring work.
• Maintain and improve data quality across our platforms: check what comes in, correct what is wrong, and fix the cause rather than the symptom.
• Document recurring issues and suggest improvements — to our processes, ourproducts, and how we explain them to clients.
• Work directly with our product and engineering team: you see the problems first, so your feedback shapes what gets built.

Required

• 1+ year of experience in customer support, service desk, or a client-facing operations role.
• Affinity for software and a basic understanding of how it works — you are not afraid of a CMS, an admin panel, or a settings page, and you can describe a bug precisely.
• Client orientation: you are a friendly problem solver who stays calm and clear whensomeone is under time pressure.
• Must be located in the European Union
• Fluent English, written and spoken.
• Reliability and a focus on quality — you check your work before it goes out.

• Comfortable working remotely and independently, without close supervision.

   

Nice to have

• German, written and spoken — a large part of our client base is Swiss and German.
• Exposure to investor relations, financial services, or another regulated environment.
• Familiarity with support tooling and basic data work — ticketing systems, spreadsheets, simple queries.

Mindset & approach

• You take ownership of a request until it is actually resolved, not until it is passed on. 
• You are precise: in IR, details are not cosmetic. 
• You would rather fix the underlying cause once than handle the same ticket every week. 
• You communicate clearly and without jargon — our clients are IR and finance people, not engineers.

Why work with us

• An early, compact day — your core hours are done by 09:00 CET and the rest of the day is your own. 
• Direct access to the founding team and an interesting client base: listed companies and SIX Swiss Exchange.
• Small, friendly and collaborative team.
• No politics, the better argument wins.
• Fully remote.
• A small, profitable, and growing company — with real scope to grow with it.

This role is available in the following shift: Monday - Friday 09am-06pm

As a Customer Care Expert at Wix, you’ll be responsible for helping our over 278 million users worldwide make their online dreams a reality. We work hard for our users, and our Customer Care teams are always there to make sure problems are solved and challenges are tackled.

1. Provide care to our users through calls, chats and email
2. Get to know each user’s business goals, uncover their needs and help guide them through their journey, providing advice regarding their sites and businesses
3. Help users solve problems while exposing them to additional ways they can achieve their goals and succeed online
4. Analyze user behavior, content suitability and content relevance to determine effects on user satisfaction
5. Develop and maintain positive customer relations and satisfaction
6. Influence the way we support our users and improve it to make sure our users’ experience is the best possible
7. Work with all other departments and product teams, and stay aligned about users’ needs

Qualifications

• Fully proficient in German and fluent English 
• 1+ years of customer service experience (in any industry)
• Proactive problem-solver who can work independently, taking initiative to seek solutions
• Professional who loves helping others succeed and is curious to know what really drives users and their needs
• Great communication skills that enable you to solve problems thoughtfully and effectively
• Fast learner, with the ability to adapt with a can-do attitude
• Tech savvy and eager to explore new technologies

Please send your CV in English.

Additional information

We are Wix’s Customer Care Guild. We're not your typical customer support. We represent the Wix user's voice and work closely with Product to deeply understand Wix technologies and services. As part of our global organization of Customer Care, we’re responsible for building solid relationships with Wix users, uncovering their business needs, and guiding them to success. Working with us, you’ll find a friendly atmosphere, fantastic coworkers, and diverse growth opportunities in a dynamic environment. We’re spread across the globe and offer an office, remote, or hybrid work model depending on the site. 

Our partner is an innovative technology company specializing in the development and implementation of cutting-edge solutions in embedded systems and radio frequency (RF) engineering.

We are currently seeking an experienced Firmware Engineer to join our team.

Key Qualifications:
BA or Master’s degree in computer science
Strong level of C/Embedded programming (FW, drivers)
5+ years of experience in industrial or embedded software development
Excellent debugging skills
Familiarity with embedded firmware design
Expertise in hardware components and design
Programming under Linux environment
Advanced experience with Git tools and workflows

Responsibilities:
Developing and implementing software for industry specific hardware
Designing firmware solutions based on company or project needs
Designing detailed firmware plans
Ensuring that firmware is always functional and up-to-date
Troubleshooting and optimising firmware