Jobs at Djinni

DELIFOOD is a technology company developing digital services and tools for the food delivery and restaurant industry.

We’re looking for a Product Designer who will work part-time and help us create clean, functional, and user-friendly interfaces for our web and mobile applications.

Responsibilities

• Design web and mobile user interfaces (React Web / React Native Mobile);
• Create and refine wireframes, user flows, and high-fidelity mockups;
• Design responsive layouts for different screen sizes and breakpoints;
• Prepare layouts and assets for developers;
• Ensure consistency and usability across platforms;
• Participate in discussions with product and engineering teams.
   

Requirements

• 5+ years of experience in UI/UX or Product Design;
• Strong portfolio with examples of web and mobile UI;
• Proficiency in Figma (components, auto-layout, prototyping);
• Experience designing responsive web interfaces;
• Understanding of platform guidelines (iOS / Android basics);
• Ability to translate product requirements into clear user flows and interfaces;
• Experience preparing assets for development (design tokens, styles, exports);
• English — Upper Intermediate or higher.
   

Nice to have

• Experience with design systems and UI kits;
• Basic understanding of UX research and user testing;

Ability to create simple animations or interactions (Figma, Lottie).
 

As a Lead Embedded Software Engineer you are a key part of our Architecture team to develop and implement the core features and functionalities to have our drones operate safely and autonomously in the air.
 

Together with our world-class team, currently seven team members, you will take an empowering role: pushing the boundaries of drone technologies. You will be working closely with stakeholders in Germany and US from the System architecture and Hardware development departments.
 

This is a full-time office job. Candidates must be located in Kyiv.
 

What is your Day to Day Mission:

• Lead a team of embedded engineers
• Implementation, maintenance, and optimization of the Quantum-Systems autopilot firmware and firmware stack
• Design, Conception, implementation, and testing of new autopilot functionalities
• Export of flight control and navigation algorithms from Matlab / Simulink and integration into the autopilot’s embedded framework
• Implementation, maintenance, and optimization of BSP / peripheral and external sensor drivers and their optimized operation in the scope of the real-time operating system
• Building, documenting, and maintaining autopilot firmware for flight tests. Creation of flight test tickets, support of flight tests, and post-flight data analysis
• Creating unit tests, debugging/tracing of the code base for code coverage/functionality testing
• Maintenance of the firmware update eco system, including bootloaders & firmware updates
• Support in the implementation and maintenance of production tools

What you bring to the team:

• You have completed a degree in the field of bachelor’s or master’s degree in software engineering / electrical engineering and you have several years of experience working with embedded systems.
• You have a deep understanding of embedded systems and you are a senior in designing, implementing and optimizing embedded systems.
• You have strong knowledge of microcontrollers (ARM, Cortex-M), real-time operating systems and hardware and communication interfaces interfaces (UART, I2C, SPI, CAN, ETH ...)
• You are experienced with real-time operating systems like FreeRTOS or uCOS II and knowledge of multi-threading, task scheduling, and inter-task communication.
• You have the ability to bridge the gap between hardware and software, understanding the electrical and physical constraints, profound understanding of electronic schematics and efficiently utilizing available hardware resources
• You master version control and collaboration tools such as git and gitlab and you have experience in working in collaborative development environments with agile methodologies.
• You are highly self-motivated and drive your area of responsibility independently
• Due to your open, communicative, friendly, and competent attitude, it is easy for you to be considered as an internal expert

• English level at least B2

   

Why Quantum-Systems:

• We Stand with Ukraine!
• We believe in the power of combined efforts: straightforward tech expertise paired with a customer-centric focus.
• We are industry pioneers who are ambitious, bold, and visionary.
• We push limits, think outside the box, and strive for technological excellence to shape the future of aerial data.
• We promise to be your runway for individual and professional growth.

Our Team is growing and we are happy to invite Middle/Senior Recruiters to join us!

What we expect:

• Hands on recruitment experience of 2+ years
• Proven results with hiring talents worldwide
• Understanding of iGaming and global IT markets (will be an advantage)
• "Can do" attitude and desire to learn
• Strong communication skills
• Advanced user of interviewing technics
• At least Upper-intermediate English
• Fluent Ukrainian and russian (we don't work with the terrorist state- russia, but we do work with Armenia, Georgia, Kazakhstan, Baltics countries)

Main duties:

• Full cycle of recruitment (tech/non tech roles)
• Maintaining internal Database (BambooHR)
• Background and reference checks
  
  Most frequent vacancies are: CTO, COO, Head of Affiliates, Affiliate manager, Art Director, Product manager, UI/UX designer, CRM manager,  Head of HR, VIP manager, Operations manager, BE TL, FE TL, Head of Casino, Head of Sportsbook, Head of Sales, Game producer.
  We don't work with Junior and entry level roles. 

We offer:

• 100% remote work
• Bonuses for each hire
• 7 hours working schedule (or 3 extra days off per month)
• Educational events
• 20 working days of paid vacation
• Day off for your Birthday
• Official b2b contract with EU based company

PocketBook /InkPoster (home -office work), we are looking for the next possible date for a Senior Digital Marketing Manager.

Job Type: Full-time 

Location: EU (Remote)

Reports To: CEO and COO

Job Title: Senior Digital Marketing Manager

Position Overview: The Digital Marketing Manager is responsible for planning, executing, and optimizing digital marketing campaigns to enhance brand awareness, drive traffic, and generate leads. This role requires a strategic thinker with a solid understanding of digital marketing principles, as well as strong project management and analytical skills.

Key Responsibilities:

Strategy Development:

Create and execute a comprehensive digital marketing strategy aligned with the company's overall business goals.

1. Campaign Development:

Design, implement, and manage digital marketing campaigns across multiple

channels, such as SEO, PPC, email, social media, and content marketing.

Develop a content calendar and oversee content creation for website, blog, and

social media platforms.

2. Performance Analysis:

Monitor and analyze campaign performance metrics using analytics tools (e.g.,

Google Analytics, social media insights) to assess effectiveness and identify areas

for improvement.

Prepare regular reports and presentations on campaign results, insights, and future strategies.

3. SEO and SEM Management:

Optimize website content and structure for SEO to improve organic search rankings

and visibility.

Manage paid search campaigns to maximize ROI and achieve targeted KPIs.

4. Social Media Management:

Develop and execute social media strategies to increase brand awareness, engagement, and follower growth.

Engage with audiences on social media channels and respond to comments or

inquiries.

5. Email Marketing:

Design and execute email marketing campaigns aimed at nurturing leads and

retaining customers.

Segment email lists and personalize content for targeted outreach.

6. Collaboration and Communication:

Collaborate with cross-functional teams, including sales, product development, and

customer service, to align marketing efforts with business objectives.

Communicate digital marketing strategies, performance metrics, and industry trends

to stakeholders.

7. Budget Management:

Assist in managing the digital marketing budget to ensure resource allocation aligns

with strategic goals.

Manage the digital marketing budget, ensuring effective allocation of resources to

maximize ROI.

Qualifications:

• Bachelor’s degree in Marketing, Communications, or a related field.

• 3-5 years of experience in digital marketing or a similar role.

• Strong understanding of digital marketing channels, tools, and best practices.

• Proficient in data analysis and able to interpret metrics to drive decision-making.

• Experience in DTC (Direct-to-Consumer) e-commerce"

• Hands-on experience with Shopify

• Excellent communication, writing, and project management skills.

Responsibilities: 

• Develop and implement CRM strategy (email, push, SMS, etc.)
• Manage the customer lifecycle (LTV, retention, reactivation)
• Segment the user base and personalize communications
• Set up and launch automated (trigger-based) campaigns 
• Analyze campaign performance (open rate, CTR, conversion, ROI)
• Conduct A/B testing and optimize funnels
• Work with CRM systems and CDPs
• Collaborate with marketing, product, and BI teams

• Ensure data quality and segment accuracy 

   

Requirements:  

• 2–3+ years of experience as a CRM Manager / Lifecycle Manager
• Understanding of retention mechanics and customer journey
• Experience with tools (e.g., Salesforce, HubSpot, Braze, Optimove, etc.)
• Strong analytical skills (Excel / SQL / BI tools)
• Understanding of A/B testing 
• English level B2+ or higher

Nice to have: 

• Experience in iGaming / fintech / e-commerce
• Experience working with large user databases
• Experience with real-time communications

• Knowledge of GDPR and personal data handling 

   

We offer: 

• Convenient work schedule (8/9/10/11 — 17/18/19/20); 
• 21 working days of vacation; 
• 10 working days of sick leave; 
• Extra days off for birthday, wedding, etc and for public holidays;
• Payment for professional training;
• Financial and intangible gifts from the company;
• Free communication, the ability to influence processes and implement your ideas;
• Comfortable and easy management, no tyranny.

How We Hire: 
We’re not here to make you jump through flaming hoops (unless that’s your hobby — in which case, we’ll cheer you on). Our goal is to see if we’re a good match for each other — and to make sure you enjoy the ride. 

1. Pre-Screen Call — 30 min A quick hello with one of our recruiters. We’ll talk about your background, your goals, and what you’re looking for. In return, we’ll tell you more about ABXplay, the role, the team, and answer any burning questions. 

2. Hard Skills Interview — 30–60 min You’ll meet your potential manager. We’ll dive into the real stuff — your future responsibilities, the challenges ahead, and the kind of work you’d actually be doing (no mystery here). 

3. The Offer Stage

We are currently seeking a qualified and experienced Technical support (night) engineer to join our team.

Preferred skills:

 - Working experience in gambling support/tech support teams;
 - Working experience with RMG projects.

Must have skills:

 - Strong user of Jira Software/Jira service management/Any desk/ Google workspace, etc.
 - English level: Upper-Intermediate;
 - Strong verbal and corporate communication skills;
 - Understanding of the software lifecycle;
 - Ability to learn quickly and work as a part of a team;
 - A challenging and inquiring mind;
 - Attention to detail and tenacity;
 - Quick logical thinking;
 - Sociability, communicability;

Responsibilities:

 - Monitoring of high-priority services,
 - Testing: performance and the new functionality used;
 - Diagnostics and solution of user problems when working with the software used;
 - Prioritizing user requests;
 - Providing individual solutions for customers based on their business needs.

 - Working hours from 21:00 to 9:00 (2/2)

Must-Have Skills

• 5+ years of experience as a Cybersecurity Researcher (supply-chain attacks, malware analysis)
• Familiarity with open-source registry ecosystems (npm, PyPI, Maven) and their respective attack surfaces
• Proven ability to ship software in a production environment
• Strong understanding of the SDLC and modern CI/CD pipelines
• Comfortable leveraging AI tools to optimize research and development processes
• Proactive and independent mindset, with the ability to take full ownership of projects

Nice to Have

• Active contributions to open-source security tools or research projects
• Hands-on experience with decompilers, debuggers, and network traffic analysis
• Advanced malware analysis experience (obfuscation, encryption, anti-analysis, and sandbox-evasion techniques)
• Web application penetration testing experience
• Published CVEs, coordinated disclosures, writeups, blogs, or research papers
• Experience public speaking at major industry conferences (e.g., Black Hat, DEFCON, RSAC)
• A genuine passion for cybersecurity, open-source communities, and solving complex ecosystem threats

The role is based in the Kyiv region, and we will expect you to work full-time in the office. We have a shuttle service from the nearest metro station.

About the Job

As Linux Software Engineer, you will be a key part of our System Architecture team to develop and maintain the Linux-based systems powering our unmanned aerial vehicles at Quantum-Systems. Together with our World-Class-Team, currently 3 team members, you will take an empowering role: pushing the boundaries of drone technologies.

You will be working closely with stakeholders from the Avionics, Systems Engineering, and Flight Testing departments to integrate hardware, third-party software, and onboard applications into a high-performance Linux platform.

Providing a reliable, scalable, and mission-critical software environment is essential to Quantum-Systems – your mission will have a powerful impact.

What is your Day to Day Mission:

• Maintaining existing as well as creating new Linux applications on the unmanned aircraft
• Designing and coordinating interfaces between teams, documenting the architecture and design decisions
• Integration of hardware and 3rd-party software into the Linux system, aligning with suppliers and other teams
• Testing of existing and new applications. This includes writing unit tests, integration tests, functional tests, and acceptance tests
• Analyzing logs from flights, both from test flights as well as real-world customer issues
• Debugging and finding solutions for software and hardware issues related to the Linux system
• Maintaining and extending the build system, pipeline, and tooling. Creating releases with release notes
• Working in an agile environment and following the defined development process

What you bring to the team:
 

• 3+ years of experience in Linux software development, preferably in embedded or robotics systems
• Strong proficiency in C/C++ (14 or newer) with proven experience developing Linux applications
• Understanding of Linux internals, including system services, device trees, and kernel modules
• Experience with cross-compilation, Yocto, Buildroot, or similar build systems
• Hands-on experience with debugging tools (e.g., GDB, strace, perf) and log analysis
• Familiarity with testing methodologies, including writing and executing unit, integration, and system-level tests
• Experience with CI/CD pipelines, version control systems (e.g., Git), and release management
• Strong problem-solving skills, with the ability to debug both software and hardware integration issues
• Proficiency in technical documentation, including interface definitions and architectural decisions
• Excellent communication and teamwork skills to work effectively across multiple engineering disciplines
• English Intermediate+

Nice to Have:

• Familiarity with middleware and interface standards such as DDS, MAVLink, CAN, or Ethernet
• Knowledge of containerization technologies (e.g., Docker) and virtualization
• Prior experience working in an Agile/Scrum development environment
• Exposure to real-time Linux or safety-critical software development is a plus

Why Quantum-Systems:

• We Stand with Ukraine
• We believe in the power of combined efforts: straightforward tech expertise paired with a customer-centric focus.
• We are industry pioneers who are ambitious, bold, and visionary.
• We push limits, think outside the box, and strive for technological excellence to shape the future of aerial data.

• We promise to be your runway for individual and professional growth.

   

About us:

Quantum Systems specialises in the development, design, and production of small Unmanned Aerial Systems (sUAS). The company’s range of electric vertical take-off and landing (eVTOL) sUAS are built to maximize range and versatility and to provide operators with a seamless user experience. By integrating cutting-edge software capabilities, like edge computing and real-time AI-powered data processing, Quantum Systems is building next-generation UAS for clients in defence, security, public sectors.

The role is based in the Kyiv region, and we will expect you to work full-time in the office. We have a shuttle service from the nearest metro station.

About the Job

We are seeking a skilled Core Developer (Rust/ C++) for Swarm Robotics & Sensor Control with over 5 years of professional experience to join our dynamic development team. You will play a key role in building and optimizing the core architectures for the real-time control and management of robotic swarms and sensor systems. This position offers the opportunity to work with cutting-edge technologies and contribute to complex, mission-critical systems in a collaborative environment.

What is your Day to Day Mission:

• Design, develop, and maintain robust and scalable systems for swarm control and sensor management.
• Implement efficient communication protocols and real-time processing solutions for robotics.
• Collaborate closely with cross-functional teams to integrate backend components with robotics software and sensor networks.
• Optimize system performance, scalability, and reliability in a distributed robotics environment.
• Solve challenging problems using modern programming languages such as C++ and Rust.
• Participate in code reviews, architecture discussions, and software design decisions.

What you bring to the team:

• 5+ years of professional experience in backend development with a strong focus on real-time systems.
• Proficiency in Rust and C++, with a solid understanding of modern software development practices.
• Experience in building and optimizing backend architectures for distributed systems.
• Familiarity with network protocols, multithreading, and low-latency data processing.
• Knowledge of system architecture design, performance optimization, and resource management.

• Ability to work independently, solve complex technical problems, and thrive in a fast-paced startup environment.

   

Nice-to-Have:

• Experience in robotics, swarm control, or sensor integration.
• Familiarity with cloud platforms, Docker, or Kubernetes for scalable deployments.

• Understanding of embedded systems or real-time operating environments.

   

Why Quantum-Systems:

• We Stand with Ukraine
• We believe in the power of combined efforts: straightforward tech expertise paired with a customer-centric focus.
• We are industry pioneers who are ambitious, bold, and visionary.
• We push limits, think outside the box, and strive for technological excellence to shape the future of aerial data.
• We promise to be your runway for individual and professional growth.

The role is based in the Kyiv region, and we will expect you to work full-time in the office. We have a shuttle service from the nearest metro station.

About the Job

As a Flight Control Systems Engineer, you will be a key part of our Flight Controls team to solve some of the most interesting flight guidance, dynamics, and controls problems you’ll have ever heard of. Together with our world-class team, currently four team members, you will take an empowering role: pushing the boundaries of drone technologies.

You will be working closely with stakeholders from the navigation, embedded systems, and flight test departments to conceive, implement, and validate flight guidance and control system algorithms, features, and improvements. Flight Controls at Quantum-Systems - your mission will be a powerful impact.
 

What is your Day to Day Mission:

• Design and programming of flight guidance and flight control algorithms for automatic and autonomous flight
• Support in model building for flight dynamic processes and design of control and feedback control laws based on these models
• Preparation and execution of flight tests with UAS systems
• Analysis of flight data recordings as well as evaluation and processing of test results
• Generation of C/C++ code with Matlab Simulink and its integration into the FCS / autopilot framework
• Supporting the certification of our product family and obtaining flight permits, e.g. for BVLOS flight projects
• Collaboration in the further development of the product development process

What you bring to the team:

• You have completed a degree/apprenticeship in the field of aerospace engineering, mechanical engineering, automotive engineering, electrical engineering or robotics.
• You have theoretical knowledge in the field of flight mechanics and have mastered the basics of control engineering. You also have practical experience with model aircraft, multicopters and / or their subsystems.
• You have knowledge of programming with Matlab/Simulink. Fluent handling of the programming language C and Git is also desirable.
• You are privately interested in model aircraft construction, drones or robotics and can't wait to implement and try out new ideas.
• Due to your open, communicative, friendly and competent attitude, it is easy for you to be considered as an internal expert.
• You are highly self-motivated and drive your area of responsibility independently.
• Communication in English is a matter of course for you.
   

Why Quantum-Systems:

• We Stand with Ukraine!
• We believe in the power of combined efforts: straightforward tech expertise paired with a customer-centric focus.
• We are industry pioneers who are ambitious, bold, and visionary.
• We push limits, think outside the box, and strive for technological excellence to shape the future of aerial data.
• We promise to be your runway for individual and professional growth.

If you are a communicative person, want to grow in the IT field, have an Upper Intermediate level of English (or higher), and experience in project management, we invite you to join the Python Automation Masters team.

Responsibilities:

• Coordinating 5+ developers
• Managing 5+ projects
• Planning and controlling execution timelines
• Monitoring team workload
• Regular sync-ups with clients
• Upselling on projects
• Participating in pre-sales
• Creating project use cases and presentations (using existing templates)

Tools:

• LLMs
• Trello
• Google Docs / Google Sheets
• Calendly
• Loom
• Canva 

• Apollo

   

Required skills and qualifications:

• At least 1 year of experience as a project manager
• Upper Intermediate English level (written and spoken)
• Upwork account (or ability to create one)
• Ability to communicate effectively with clients
• Proactivity, initiative, and strong communication skills
• Technical education is an advantage

Additional advantages:

• Understanding of scraping topics
• Negotiation skills, especially in sales
• Basic knowledge of:
  • Python
  • Databases
  • Google Sheets
  • API
• Experience with Upwork

Work conditions:

• Remote work
• Communication via Telegram/Watsapp/Slack

We offer:

• Remote work format
• Training and support during the probation period, as well as learning materials
• Friendly team environment.

Remote 
Working Hours: Aligned with EST calling hours (flexibility required, occasional shifts up to 8:00 PM CET)

About the Role

We’re looking for a proactive and driven Sales Development Representative (SDR) to join our team. This role focuses heavily on outbound prospecting, especially cold calling, to generate qualified opportunities for the sales team. You’ll be the first point of contact for potential customers and play a key role in building our pipeline.

Key Responsibilities

• Conduct outbound prospecting through cold calls to generate new business opportunities
• Engage and qualify leads through meaningful conversations
• Identify customer needs and position relevant solutions
• Maintain accurate records of interactions in CRM systems
• Collaborate with the sales team to ensure smooth handoff of qualified leads
• Meet and exceed daily/weekly activity and pipeline targets

Requirements

• Proven experience in cold calling and outbound sales
• Strong conversational English skills (clear, confident, and engaging communication)
• Experience working with or targeting the US market
• Ability to handle objections and navigate conversations effectively
• Self-motivated with a results-driven mindset
• Comfortable working flexible hours aligned with EST time zones

Nice to Have

• Experience with LinkedIn outreach and social selling
• Experience running email outreach campaigns
• Familiarity with CRM tools and sales engagement platforms

Working Hours

• Primary focus on US (EST) calling hours
• Workday is not entirely call-heavy, but flexibility is required
• Occasional schedule adjustments up to 8:00 PM CET

What We Offer

• Competitive compensation (base + performance incentives)
• Opportunity to grow within a fast-paced sales environment
• Supportive and collaborative team culture

Fit4Me is looking for a Head of Payments who will drive revenue growth through payment infrastructure, billing logic, and optimization of the payment experience.

In this role, you will define the payment strategy, lead the development of the billing system, and make decisions that directly impact revenue, retention, and scalable growth across Tier 1–2 markets.
This role is for a leader who combines strategic thinking with a hands-on approach: someone who both defines the direction and drives execution.

 

This role is a great fit if you:

• Want to own the payments domain and drive revenue, not just manage processes.

• Think in terms of growth and understand how payments impact conversion, LTV, and product scalability.

• Can prioritize and cut through noise, making decisions where the balance between approval, cost, and risk delivers the best business outcome.

• Feel comfortable in a player-coach role: shaping strategy while staying hands-on with key initiatives.

Impact Areas

1. Payment Strategy & Revenue Growth
• Define the payment strategy as part of the overall growth approach, driving impact on revenue, LTV, and product scalability.
• Own key payment metrics (payment success rate, renewal rate, recovery rate) and continuously improve them through data-driven solutions.
• Build and optimize billing logic (retry, dunning, renewal flows) to maximize conversion and user retention.
• Prioritize initiatives by balancing conversion, cost, and risk based on business needs and growth stage.
• Optimize the payment experience in close collaboration with the Product team.
2. Payment Infrastructure & Scaling
• Build and scale the payment infrastructure: multi-PSP setup, routing, orchestration.
• Select and launch new payment providers, payment methods, and markets (Tier 1/Tier 2).
• Ensure stable payment processing while scaling traffic and revenue.
3. Cost & Efficiency Management
• Optimize payment processing costs (PSP fees, routing, balancing conversion vs cost).
• Lead negotiations with payment providers and improve partnership terms.
• Own payment margin as part of the product’s unit economics.
4. Risk & Stability Control
• Monitor chargeback rate, fraud, and other risk metrics as key constraints for growth.
• Build approaches that enable scaling without exceeding risk benchmarks.
5. Team Leadership & Execution
• Lead Payment Operations and develop the team.
• Set priorities and ensure the right balance between strategic initiatives and operational execution.
• Work directly with the CEO, Product, and Marketing teams to drive growth initiatives.


 

What we expect from you

• 4–6+ years in payments / billing / subscription-based products, with direct impact on payment conversion, retention, or revenue.

• Experience working with high-volume payments ($3–5M+ monthly) and understanding how scale affects performance metrics.

• Building end-to-end payment flows: from payment methods (cards, PayPal, Apple Pay, Google Pay) that impact conversion, to subscription billing (recurring payments, retry / dunning logic, renewal flows, and declined payment handling).

• Strong understanding of unit economics (LTV, CAC, margins) and the role of payments within it, combined with the ability to analyze metrics, form hypotheses, and make decisions that impact revenue and scalability.

• Experience working with Tier 1 / Tier 2 markets and localizing payment methods.

• Building and optimizing payment infrastructure: PSPs (Stripe, Adyen, Braintree), routing, integrations, and launching new payment methods.

• Experience leading a payment function or team, building processes, and setting priorities.

• Upper-Intermediate (B2+) English for working with providers, negotiations, and optimizing partnership terms.

What success looks like in this role

• Payment infrastructure runs reliably at scale: high approval rates, controlled risk levels, and no critical revenue loss.

• Payments become a growth driver: increased payment conversion, improved renewal rates, and higher recovery of failed payments.

• A clear and effective payment strategy is in place: defined priorities, a strong balance between cost / conversion / risk, and a roadmap that supports product scaling.

• Payment processing costs are optimized without compromising performance: improved provider terms and efficient routing setup.

• Payment Operations runs as a well-structured system: stable processes, no operational bottlenecks, allowing you to focus on scaling and developing the function.

Hiring process:

Recruiter interview → Technical Interview → Interview with CEO → Reference check →  Job Offer 🚀

 

Fit4Me is looking for a User Acquisition Manager who will be responsible for scaling the performance marketing direction and driving revenue growth through web funnels.

This role has a direct impact on business results: you will manage budgets, make decisions, and scale what generates profit.

Key business KPIs for this role:

• Keeping CPA within target benchmarks.
• ROAS / ROI performance across advertising campaigns.
• Scaling advertising budgets to $400,000+/month.

This role is a great fit if you:

• Want to own the performance direction and its financial results.
• Think in terms of ROI and revenue impact.
• Work autonomously and make data-driven decisions.
• Know how to scale winning funnels and campaigns.
• Have hands-on experience specifically with Google Ads.
• Want to grow toward a Lead / Head of UA role.

Impact Areas:

• Launching, managing, and scaling advertising campaigns in Google Ads.
• Managing budgets starting from $300,000 and distributing them effectively.
• Achieving and maintaining target CPA / ROAS / ROI metrics.
• Optimizing web funnels with a focus on improving conversion rates.
• Analyzing campaign performance and making data-driven decisions.
• Identifying growth opportunities and scaling profitable setups.
• Collaborating with the marketing team to improve creatives.

Tools: 

• Google Ads
• Amplitude / Tableau.

What we expect from you:

• 1+ year of experience in User Acquisition / Performance Marketing.
• Hands-on experience with Google Ads.
• Experience working with web funnels.
• Practical experience managing budgets starting from $300,000.
• Understanding of key metrics: CPM, CTR, CPC, CR, CPA, ROAS, ROI, LTV.
• A data-driven approach to campaign optimization.
• Intermediate+ level of English.

Nice to have:

• Experience in Health & Fitness or B2C products.
• Experience scaling campaigns across global markets.

Hiring process:

Interview with Recruiter → Test Task → Interview with CMO → Final Interview with HRD → Job Offer 🚀

Who we are:
Selesa offers IT outsourcing, specialist out-staffing, and project management services to enhance business operations. We focus on providing skilled professionals for IT needs, including development, security consulting, and business development. Selesa also manages sales, account management, and human resources to support company growth. Our services are known for efficiency, quality, and strong communication, making us a trusted partner for businesses looking to streamline and secure their IT infrastructure. Originated in Vilnius, Lithuania, we cater to global clients.

Who we are looking for:

We are looking for a Level 2 Support Specialist to act as the technical bridge between customer-facing Level 1 agents and Level 3 team, responsible for investigating and resolving complex issues in integrations with partners, payments, bonus malfunctions, and other platform issues. s.

Responsibilities

• Resolve complex technical incidents related to games, transactions processing, API requests
• Perform root cause analysis,prepare incident reports, escalate to L3 or dev team
• Manage second line investigation of issues and testing of newly released games 
• Perform detailed testing of the integrations with providers and operators
• Analyze logs and metrics to identify failures or anomalies
• Gather client requirements to coordinate with team
• Provide help to customer inquiries
• Coordinate the communication flow between L1 and L3 teams for escalated issues.
• Handle client escalations by updating status flags, escalating to L3.
• Identify and troubleshoot different types of APIs and customer integrations issues
• Maintain internal documentation

Requirements:

• Excellent communication skills
• Good knowledge of ticketing systems
• General understanding of client-server architecture
•  iGaming-specific knowledge would be a plus
• 2+ years of experience in Customer or Technical Support
• Strong analytical and troubleshooting mindset
• Expertise with documenting processes and knowledge
• Proficiency in English
• Strong attention to detail and teamwork skills
• Ability to meet deadlines in a fast-paced environment

What we offer:

• Fully remote position with a flexible schedule
• Long-term opportunity with potential for financial and career advancement

• Supportive and positive work culture, collaborating with like-minded teammates

   

When submitting your application, please make sure to include your responses to the following screening questions in your COVER LETTER:

1. Please explain to us your level of spoken/written English. Just rank it from 1 to 10, where 10 means a Native Speaker; 8-9 means a Near Native Speaker; 6-7 means Fluent Speaker; under 6 any further levels.
2. Can you share examples from your portfolio that showcase your Level 2 Support experience?
3. What are your monthly salary expectations for a long-term, full-time position (if we consider 40 hours a week)?
4. What is your notice period and how soon can you join ?