Jobs at Djinni

We’re Hiring: Quality Control Manager

Our mission: to deliver world-class gaming experiences while ensuring the highest levels of satisfaction and retention for our most valuable players. We are looking for QC manager for reviewing and analyzing the performance of Sales managers.

What You’ll Do:

• Assessing the quality of customer service based on existing metrics for phone calls, chat communication, WhatsApp, and email;
• Providing feedback on the performance of Sales Managers in the form of reports;
• Reviewing and analyzing customer complaints;
• Participating in the development, improvement, and implementation of a quality control system, creating standards and regulations, and ensuring compliance with them.

What’s important for us:
 • Experience in customer support within the VIP segment;
 • Knowledge of English B2 level;
 • Interest in customer service and support;
 • Attention to detail, responsibility, and punctuality;
 • Understanding the principles of customer orientation and service;
 • Skills in handling negative emotions and conflict management;
 • Willingness to work a flexible schedule.

Why You Should Join Us:

• Competitive Compensation: Enjoy a highly competitive salary and performance-based bonuses.
• Remote Flexibility: Work from anywhere as part of an international and geographically diverse team.
• Professional Growth: We invest in your career development with ample opportunities for learning and growth.
• Exciting Challenges: Join a forward-thinking, fast-growing company at the forefront of the igaming industry.

About the Role

We are looking for a strong Sales-driven Business Development Manager who will directly impact our revenue growth in the B2B iGaming segment. Your main mission will be to identify, target, and close new deals, expand our partner network, and maintain a high-quality sales pipeline.

You will act as a key sales representative of the company: pitching our solutions, leading negotiations, and driving commercial success across multiple markets.

Key Responsibilities

Active Sales & Lead Generation

• Identify and target high-value prospects (operators, platforms, aggregators, affiliates)
• Maintain a strong, structured sales pipeline
• Conduct outreach via LinkedIn, email, networking, and events
• Deliver high-impact product presentations and demos
• Qualify leads, identify decision-makers, and move prospects through the full sales funnel

Negotiations & Deal Closing

• Lead commercial negotiations and prepare compelling offers
• Structure and close deals that align with business goals
• Ensure timely follow-ups and maintain high deal-conversion rates
• Manage full sales cycle: from first contact to signed contract

Partnership Development

• Build and maintain long-term relationships with key partners
• Upsell and cross-sell new features, services, and solutions
• Monitor client satisfaction and ensure smooth cooperation

Market Intelligence & Revenue Strategy

• Analyze market trends, competitor offerings, and pricing models
• Identify new revenue opportunities and niche markets
• Provide market insights to support strategic decision-making
• Work closely with marketing to optimize lead generation funnels

Reporting & Pipeline Management

• Maintain CRM with accurate sales data and forecasting
• Prepare weekly/monthly reports on sales results and KPIs
• Track performance metrics: conversion rates, revenue growth, pipeline value

Requirements

• 2+ years in B2B iGaming Sales / Business Development
• Proven track record of closing deals and achieving sales targets
• Strong understanding of gambling products, platforms, payments, traffic, content providers
• Excellent communication, pitching, and negotiation skills
• Ability to manage long sales cycles and build trust with decision-makers
• Fluent English (Upper-Intermediate+)
• Experience working with CRM, analytics tools, and reporting systems
• Willingness to travel to conferences and meet partners in person

Nice to Have

• Another language b2+
• Experience selling into EU, LATAM, MENA, Asia
• Understanding of legal, compliance, and finance aspects of B2B deals

Panenco is a boutique software studio in Belgium and Ukraine. We build next-gen B2B SaaS products and enterprise AI solutions, always with an entrepreneurial spirit. We're a small team of the best and brightest, looking for 10x people who love to tackle challenging problems. We give you significant ownership and room to grow, expecting you to take charge and continuously evolve with the latest and greatest in our industry.
 

About the position

We’re always looking for passionate software engineers with strong computer science fundamentals to focus on front-end development with React (Native) and Typescript, creating outstanding user experiences across web & mobile. You'll become part of a dedicated product team working alongside some of the best and brightest people in our industry.
 

Technologies and required skills

You have an in-depth grasp of the the majority of the following technologies:

• Core Framework & Language
  • React: function components, hooks, composition patterns, controlled vs derived state, React Server Components (RSC)
  • Typescript: strong typing, generics, modern ES standards
  • Next.js: App Router, Server Components, Server Actions, routing concepts, SSR/SSG patterns
• API & Data Communication
  • REST: ability to interpret and interface with REST APIs
  • Type-safe APIs: understanding of end-to-end type safety concepts
• State Management
  • React Query (TanStack Query): hands-on experience with data fetching, caching, and synchronization
  • Zustand: understanding of lightweight state management patterns
  • React Context: shared state and avoiding prop drilling
• UI & Styling
  • Design systems and component libraries: shadcn/ui (primary), Radix UI, MUI, Ant, Atlassian UI
  • Styling: modern CSS with Tailwind CSS, CSS Modules, SCSS
  • Responsive layouts and cross-browser compatibility
• Forms & Validation
  • React Hook Form: form state management and validation
  • Zod: schema validation and type inference
• Testing & Quality
  • E2E testing: Playwright or Cypress
  • Understanding of test pyramid: unit, integration, and E2E testing strategies
  • CI integration: test automation in continuous integration pipelines
  • Code quality: focus on readability, maintainability, and reusability
• Build Tools & Module Bundlers:
  • Vite (widely used across our projects)
  • Webpack
  • Next.js build system: experience with Next.js build and development tooling
  • Module bundling concepts: understanding of modern bundling approaches
• Error Tracking & Observability
  • Sentry or similar tools for frontend error tracking and monitoring
  • Ability to interpret production errors and improve system reliability
• Security Fundamentals
  • Awareness of frontend security concepts: XSS, CSRF, secure handling of authentication tokens
  • Basic understanding of OWASP principles, permissions, secrets handling, and rate limiting (from a frontend perspective)
     

Additional

• Language skills: solid reading and speaking skills in English
• Async programming: promises, async/await, concurrency pitfalls
• Browser fundamentals: Event Loop, microtasks vs macrotasks, Web APIs (e.g. localStorage)
• Accessibility: WCAG awareness, keyboard navigation, screen readers, semantic HTML
• Performance: cross-browser behavior and client-side performance considerations
   

As a plus

• tRPC: experience with type-safe API communication and end-to-end type safety
• Turbopack: familiarity with Next.js Turbopack for faster development builds
• Virtualisation: hands-on experience with Docker and similar services
• Back-end knowledge: Node.js, Python, .NET, Next.js or other frameworks
• Cloud: practical experience with GCP, AWS or Azure
• Database: understanding of ORMs (Drizzle ORM) and database concepts
• Information security: an understanding of security standards
• React Native: experience with React Native for mobile development 
   

Locations

Remote work is our default.
We also have an office in Kyiv, and team members are expected to be available to work onsite there when needed.
 

We offer 
We offer a friendly, dynamic and inspirational working environment with a strong team that celebrates great engineering. During our bi-weekly software engineering labs sessions we share experiences from the various products that we're building. A fair compensation, office snacks and fun afterwork drinks are included of course!

The interview process

The interview process is short (but thorough) and will consist of 3 steps:

1. Technical interview: you present a personal project or one of your prior involvements from end to end, with our team asking targeted questions
2. Pair-Programming Session: you collaborate with one of our engineers on a practical task. We focus on problem-solving approach, communication, code structure, and how you reason about changes in real time.
3. Feedback: you will receive feedback about the technical conversation either in written form or through a call

We are looking for a skilled Python Developer to become a part of our team.

Requirements

• 5+ years of experience in development
• Proficient in web development with strong hands-on experience using the FastAPI framework.
• Production experience with Generative AI and Large Language Models (LLMs) to solve real-world problems and in developing agentic AI applications to enhance AI interaction.
• Familiarity with multi agent patterns, approaches and frameworks, such as LangGraph, AutoGen, Crew AI, Google ADK, etc.
• Experience with Pydantic for data validation and schema definition in Python applications.
• Skilled in asynchronous and parallel programming, with practical knowledge of asyncio.
• Proficiency working with non-relational databases, including MongoDB.
• Strong analytical and problem-solving abilities with a detail-oriented mindset.
• Practical and pragmatic approach to balancing standardized processes with flexibility to meet project goals effectively.
• Excellent organizational skills with the ability to self-manage, prioritize tasks, structure workload, and meet tight deadlines.

Nice to have

• Experience working with Azure Cloud services (or other major cloud platforms), including a range of SaaS offerings such as Service Bus, Data Lake, Blob Storage, Redis, and more.
• Familiarity with agentic protocols such as MCP and A2A is a strong plus.
• Hands-on experience with the LangGraph stack, including long-term memory, human-in-the-loop workflows, and state management, is highly desirable.
• Familiarity with .NET is considered a plus.
• Hands-on experience with containerization and orchestration tools such as Docker and Kubernetes.
• Solid understanding of microservices architecture and its implementation in scalable systems.

Responsibilities

• Define and enforce best practices and coding standards across the project.
• Conduct thorough code reviews to ensure adherence to established guidelines and maintain high code quality.
• Working both independently and in close collaboration with others in the team
• Communicating clear instructions to team members and help manage the flow of day-to-day operations
• Communicating with the client on a regular basis
• Design, develop, and maintain robust and scalable Python applications.
• Write clean, maintainable, and efficient code following best practices and coding standards.
• Optimize code for performance and scalability, ensuring efficient data handling.
• Work closely with cross-functional teams to deliver high-quality software solutions.
• Identify and resolve technical issues, ensuring the reliability and performance of applications.
• Create and maintain comprehensive documentation for code, processes, and workflows.
• Provide guidance and mentorship to less skilled developers, fostering a collaborative and productive team environment.

Our Mission and Vision
 

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.

We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That’s exactly the kind of teammates we want on board.
 

About the Role
 

Our Customer Support team is the first point of contact for merchants and partners across the globe, delivering fast, thoughtful support when it matters most. They are the voice of our customers, working hand-in-hand with product and engineering teams to enhance experiences and keep exceptional service at the core of everything we do.
 

We’re looking for a Customer Support Agent who takes ownership of customer issues, goes the extra mile to find solutions, and helps shape the way we support our customers every day.
 

Working with us, you’ll have:

• no repetitive or routine tasks;
• the opportunity to dive into the details of the payment world;
• experience with a complex B2B fintech product;
• the chance to become a strong professional in a challenging industry.

What you’ll be doing

• handling incoming L1 support requests;
• ensuring SLA compliance and timely communication;
• providing quick, clear, and professional feedback to clients;
• monitoring recurring questions and suggesting improvements for the knowledge base.
   

What you’ll need

• Bachelor’s or Master’s degree, either completed or underway;
• strong analytical skills;
• ability to prioritize tasks and manage multiple requests simultaneously;
• English proficiency at Upper-Intermediate level or higher.
   

Nice to have

• Basic knowledge of SQL.
• Previous experience in customer support.
   

Work schedule

• 3 evening shifts (15:30–00:00) — 2 days off;
• 3 morning shifts (07:30–16:00) — 2 days off;
• 3 night shifts (23:30–08:00) — 2 days off.
   

Why Solidgate?

No internships here — we build careers. Get hands-on from day one and make a real impact.
Your work = real outcomes. Shape how global companies move money.
Grow like crazy. Learn from top fintech pros and level up faster than anywhere else.
Flex your schedule. Balance studies and work with flexible hours that fit your life.
Enjoy the ride. A wow office in Kyiv center, daily lunches, snacks, team buildings, and a learning budget to keep you growing.

Hiring process: Intro call with a recruiter, Interview with the team, Test task, Final interview with the CEO
 

💌 The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun.
 

Tomorrow’s fintech needs your mindset. Come build it with us.
 

🫂 Know top talent? We’re always on the lookout. Recommend someone for our role, and if they get hired, there’s a bonus waiting for you — simple as that.

Our mission at Geniusee is to help businesses thrive through tech partnership and strengthen the engineering community by sharing knowledge and creating opportunities🌿
Our values are Continuous Growth, Team Synergy, Taking Responsibility, Conscious Openness and Result Driven. We offer a safe, inclusive and productive environment for all team members, and we’re always open to feedback 💜 

If you want to work from home or work in the offices in Kyiv or Lviv with stable electricity and Wi-Fi , great — apply right now.
 

What do you need:
● 7+ years of experience in the IT industry with a deep understanding of JavaScript, including TypeScript standards;
● Extensive experience with Node.js, with a focus on the Nest.js framework and scalable application design;
● Extensive experience with React;
● Solid track record of leading complex projects;
● Proven experience with AWS or other cloud providers;
● Demonstrated ability to lead development teams, mentor junior developers, and drive projects from inception to completion with extensive code review processes;
● Business mindset and FinTech/EdTech domain experience;
● Experience working on pre-sales and discovery phases with strong architectural skills, experience in designing and implementing robust, scalable solutions in cloud environments;
● English level: Upper Intermediate Strong or higher, with the ability to communicate effectively with stakeholders.

What you will do:
● Conduct pre-sales activities, including NFR elicitation, architecture of solution defenition, estimation preparation, risks defenition;
● Conduct discovery phases;
● Analyze and reccomend external libriaries and tools that can speed up development process;
● Conduct, support and code review process of development teams;
● R&D activities and POC execution;
● Conduct interviews of external candidates;
● Adhoc troubleshooting on the projects and code improvement in case of emergency.

Would be a plus:
● Experience with Python, PHP or .Net;
● Experience leading/working in competence/SDO office;
● Experience with solution audit servises.

What you will get:
● Competitive compensationincluding fix part and variable bonus based on performance.
● Exciting, challenging and stable startup projects with a modern stack;
● Corporate English course;
● Ability to practice English and communication skills through permanent interaction with clients from all over the world;
● Professional study compensation, online courses and certifications;
● Career development opportunity, semi-annual and annual salary review process;
● Necessary equipment to perform work tasks;
● VIP medical insurance or sports coverage;
● Informal and friendly atmosphere;
● The ability to focus on your work: a lack of bureaucracy and micromanagement;
● Flexible working hours (start your day between 8:00 and 11:30);
● Team buildings, corporate events;
● Paid vacation (18 working days) and sick leaves;
● Cozy offices in 2 cities ( Kyiv & Lviv ) with electricity and Wi-Fi ( Generator & Starlink )
● Compensation for coworking (except for employees from Kyiv and Lviv)
● Corporate lunch + soft skills clubs
● Unlimited work from home from anywhere in the world (remote);
● Geniusee has its own charity fund.

We are seeking a Sales Manager with a strong sales-driven mindset and the ability to operate effectively across large and diverse client bases. This role requires agility in switching between priorities, handling multiple tasks simultaneously, and driving engagement without reliance on a fixed portfolio of customers. The successful candidate will excel at creating strong client attachment to the product itself, applying a results-oriented approach, and consistently delivering growth through proactive outreach, persuasive communication, and relentless focus on targets.

HOW YOU WILL MAKE AN IMPACT

• Client Outreach: Conduct outbound calls to the existing database with the goal of reactivation, upselling, and strengthening relationships.
• Bonus Sales: Actively promote and sell personalized bonus packages and promotions, ensuring offers align with customers' preferences and behavior.
• Performance Analysis: Monitor customers’ activity, analyze key sales and engagement metrics, and prepare reports to optimize strategies.
• Revenue Growth: Drive sales growth and increase clients’ retention through effective sales tactics and personalized communication.
• Collaboration: Work closely with a VIP team to coordinate campaigns and maximize conversion rates.
• Customer Focus: Ensure every interaction delivers a professional experience that builds trust and loyalty.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Experience in B2C sales or account management (Call center or entertainment industry preferred).
• Strong persuasive communication and negotiation skills.
• Analytical mindset with ability to work with numbers, KPIs, and sales metrics.
• Target-driven, self-motivated, and able to work under pressure.
• Fluency in English.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)
  👉 Send your resume immediately!

• 3+ years of experience in manual and functional/non-functional testing;
• Experience in testing web applications;
• Regression testing skills;
• Experience in back-end testing, API testing, cross-browser testing;
• Good understanding of Swagger, Postman, and log analysis
• Ability to write test documentation: test cases, test plans, etc;
• Proficiency in web technologies such as HTML, CSS, XML, JSON (ability to modify structure, add/modify fields and good understanding of their operation);
• Knowledge of testing methodologies and approaches, ability to apply various testing methodologies depending on the task;
• Understanding of the web application development lifecycle;
• Strong knowledge of SQL;
• Ability to work with browser developer tools, knowledge of Agile, Jira, CI;
• Attention to detail and accuracy in dealing with numbers and percentages.

We are looking for a highly organized and detail-oriented Delivery Operations Manager to join our team. This role plays a key part in supporting delivery excellence and financial performance across multiple client accounts. You will play a key operational role within the delivery unit — ensuring efficient resource utilization, clean financial operations, and timely, high-quality reporting. 
 

Key responsibilities 

• Partner with teams and delivery leadership across the unit to ensure smooth operations and data accuracy. 
• Plan and monitor resource utilization based on contracts; proactively allocate available resources to billable roles. 
• Develop, update, and track contracts using SAP. 
• Manage and track client project portfolios — including budgeting, forecasting, and resource planning. 
• Prepare and distribute weekly/monthly reports for internal and client-facing purposes; manage client approval workflows. 
• Identify and resolve gaps in time tracking and billing processes to ensure high-quality data. 
• Provide operational support to help delivery leadership stay aligned with delivery and financial goals. 
• Support monthly financial closure routines and assist managers with related processes and issue resolution. 
• Respond to client inquiries and resolve billing issues promptly and professionally. 
• Create and maintain operational spreadsheets and dashboards to support data-driven decision-making. 
• Maintain consistent communication with stakeholders regarding budget status and delivery health. 
   

Requirements 

• Upper-Intermediate English (written and spoken) 
• 3+ years of experience in operational management, analytics, or delivery support roles 
• Experience in IT Outsoursing companies 
• Experience with Time & Materials, Fixed Price, and Retainer SOW
• Degree in Finance, Economics, or a related field is a plus 
• Strong knowledge of Microsoft Office, especially Excel (pivot tables, data analysis, etc.) 
• Strong coordination, organizational, and problem-solving skills 
• Excellent attention to detail and an analytical mindset 
• Ability to work with multiple teams and stakeholders simultaneously 
• Systems thinking — ability to navigate between portfolio, project, and team-level processes 
• Understanding of business communication and professional ethics 

What we offer 

• Paid training programs and English/Spanish language courses; 
• Medical insurance, sports program compensation, pet care and other benefits compensation program, which can be selected by each employee according to personal preferences; 
• Comfortable working hours; 
• Awesome team events and a wide variety of knowledge sharing opportunities. 

Who are we looking for?

We are looking for a developer who is ready to join our team and start working together on our projects.

Tasks?

Your tasks will focus on the skills and expectations listed below and the use of new approaches and technologies.

Why did the job open?

We want to invite a new specialist to the company's staff due to the increase in the number of projects.

Requirements:

• B2 English (Upper-Intermediate);
• At least 4+ years of commercial experience with JavaScript;
• At least 3+ years of commercial experience with Node.js;
• At least 2+ years of commercial experience with React.js;
• Experience with TypeScript and Nest.js;
• Experience working with meta-frameworks over React (e.g., Next.js, Remix);
• Experience with RDBMS and NoSQL databases;
• Experience with implementing automated testing platforms and unit tests;
• Experience with REST;
• Experience with Redux/Mobx or other state management libraries;
• Familiarity with modern interface pipelines and assembly tools;
• Ability to communicate well with process participants and team members related to business;
• Experience in integrating with external APIs;
• Solid understanding of object-oriented and functional programming;
  Flexibility and ability to adapt to changes;
• Ability to work closely with Product Managers and Engineering Team-members;
• Experience working with message brokers such as RabbitMQ, SQS, or NATS;
• Understanding and practical knowledge of Secure Software Development Life Cycle (SSDLC) principles;
• Experience building AI-powered solutions;
• Knowledge of observability and monitoring practices, including implementation of metrics, logs, and traces based on industry best practices.
   

Good to have:

• Experience with DevOps;
• Experience with cloud services such as AWS, GCP or Azure;
• Experience with CI/CD processes;
• Experience with Unit/E2E testing;
• Understanding of design and architecture principles;
• Experience with Infrastructure as Code (IaC);
• Experience with solution and system architecture;
• Experience using AI tools to enhance productivity;
• Experience building advanced AI agents;
• Familiarity with emerging protocols and specifications for AI agent systems, such as MCP, A2A, and AG-UI.

Experienced Microsoft.NET developer in building backend systems in Microsoft Azure. You will design and build services in a service oriented architecture.

What We Seek:

• Proven experience in designing and building APIs in ASP.NET (version 8.0 or higher)
• Proven experience with Entity Framework Core (version 8.0 or higher)
• Proven experience with Microsoft Azure
• At least 7 years of professional experience with C#
• At least 7 years of experience in building unit and integration tests
• Knowledge of service-oriented architecture (SOA) principles
• Knowledge of integration patterns and principles
• Knowledge of OAuth and OpenID Connect security protocols
• Adheres to SOLID principles
• At least 7 years of experience with Azure DevOps and Git

• Understanding of UML activity diagrams and sequence diagram.

   

A plus when has:

• Proven knowledge of the following Azure Platform Services; App Service, Service Bus, Key Vault, Storage (blob- and table storage), SQL Database, AI Search
• Proven knowledge of Azure DevOps yaml pipelines in combination with powershell and Azure deployment services
• Proven knowledge of T-SQL (SQL Server)
• Proven knowledge of the IDesign Method

What We Offer:

• Transparent bonus payment system
• Competitive salary with regular compensation reviews
• Opportunity to bring your ideas to life and lead the entire process
• 40-hour workweek with flexible scheduling
• Paid vacation and sick leave benefits
• Cozy office near the city center of Lviv

We are looking for a detail-oriented and highly responsible VIP Quality Control Manager to ensure exceptional service quality for our VIP Support Team. Your mission is to maintain the highest standards of communication, accuracy, and consistency, ensuring that every VIP player receives a world-class support experience.

The ideal candidate has a strong analytical mindset, excellent communication skills, deep understanding of quality assurance principles, and the ability to provide constructive, clear, and actionable feedback.

HOW YOU WILL MAKE AN IMPACT

1. Quality Evaluation

• Review and evaluate VIP Support interactions across all channels (chat, email, calls).
• Ensure accuracy, professionalism, and empathy in communication with high-value players.
• Score interactions based on internal QC standards and quality rubrics.

2. Feedback & Coaching

• Prepare detailed feedback for VIP Support Agents to help them improve communication, accuracy, and efficiency.
• Conduct brief coaching sessions when needed, focusing on service quality and best practices.

3. VIP Standards Control

• Ensure that all VIP communication meets the highest company standards and supports strong player relationships.
• Identify deviations and propose corrective actions to preserve the premium level of service.

4. Insights & Process Improvements

• Analyze recurring issues and service gaps within VIP Support.
• Propose improvements to scripts, workflows, guidelines, and processes that elevate service quality.

5. Dispute Handling

• Review disputes between agents and QC team members.
• Ensure fair, unbiased, and well-documented resolutions.

6. Reporting & Analytics

• Prepare weekly and monthly quality reports with insights and recommendations.
• Track accuracy trends, recurring mistakes, communication patterns, and success points.

7. Collaboration

• Work closely with the VIP Team Leads, QC Team Leads, and L&D to align on standards and share insights.
• Support improvements in coaching frameworks and training programs.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 1.5+ years of experience in Quality Control, Customer Support QA, VIP support, or a related role.
• English level B2-С1+ (spoken and written).
• Strong understanding of VIP player expectations, communication style, and service standards.
• Excellent analytical skills and attention to detail.
• Strong written communication and feedback-giving skills.
• Experience with QA tools, scorecards, and reporting dashboards.
• Ability to stay objective and make fair, data-driven decisions.
• Ability to work independently and manage multiple tasks in a fast-paced environment.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)
  👉 Send your resume immediately!

We are looking for a Project Manager with a strong technical background. This role involves managing complex IT projects , working with cross-functional teams, and directly engaging with clients to align project outcomes with business objectives. The ideal candidate will have hands-on experience in technology, project lifecycle management, and a proven ability to support the pre-sales process to drive project success.

Requirements:

- 5+ years of project management experience, preferably in IT outsource projects.
- Previous experience in a technical role (developer, devops) is a must.
- Strong understanding of project management methodologies
(Kanban, Scrum, Waterfall)).
- Excellent communication, negotiation, and stakeholder management skills.
- Ability to balance multiple projects and adapt to changing priorities in a fast-paced environment.
- English is upper-intermediate or advanced.
- Demonstrated experience in pre-sales activities in nice to have.

Responsibilities:

- Lead end-to-end project management for IT projects, ensuring delivery within scope, time, and budget constraints.
- Collaborate closely with technical teams to ensure a clear understanding of project requirements and technical feasibility.
- Engage in pre-sales activities, including client consultations, technical solution development, and crafting proposals.
- Define project scope, develop project plans, and identify resource needs in alignment with project goals.
- Act as a primary point of contact for clients, maintaining communication to manage expectations and ensure high client satisfaction.
- Oversee risk management, identifying potential risks and implementing mitigation strategies.
- Track and report on project milestones, deliverables, and team performance.
- Ensure alignment between client requirements, technical resources, and project objectives.

Ready to try your hand? Send your CV without a doubt!

Hello!

Our project is a domain name registrar. Every day, we ensure the stable operation of hundred thousands domains in 450+ TLDs and provide a service built on quality, reliability, and technological excellence. Our multilingual support team consists of highly skilled domain specialists who deliver outstanding service and strive to provide exceptional assistance to every customer. We operate without unnecessary bureaucracy or multi-layered management - only professionalism and a genuine desire to do things well. That is why we appreciate expertise, responsibility, and responsible attitude.

We are looking for a Junior Support Specialist in Cyprus office (remote position) due to the extension of the support team. This is an excellent opportunity to start a career in IT, even with no prior experience, and to grow alongside an experienced colleagues.

Responsibilities:

- communicate with customers via tickets, email, and Telegram chat professionally, respectfully, and with empathy;

- handle technical inquiries and provide real, thoughtful solutions rather than template replies;

- maintain service quality;

- process Abuse-complains.

Requirements:

- proficiency in Ukrainian, and English (B1–B2 level for daily communication);

- flexibility regarding location: remote work from any city in Cyprus;

- interest in helping people and enjoying customer interaction;

- curiosity about technology and willingness to learn;

- responsibility, a structured approach, and the ability to stay focused.

Preferred (not mandatory):

- technical education or completed IT courses;

- basic understanding of Internet fundamentals;

- familiarity with POP/IMAP, FTP, HTTP;

understanding of DNS and MySQL;

- knowledge of the domain life cycle.

We offer:

- chance to enter the IT industry with no prior experience - full training provided;

- clear, transparent path for professional growth;

- supportive team that listens and helps at every stage;

- corporate laptop and all necessary equipment;

- stress-free schedule without night shifts, no phone support, smooth integration into the workflow: Mon-Fri, 09:00-18:00;

- stability and transparency are our core internal values.

A few important notes:

- we do not provide relocation, so we are looking for candidates already based in Cyprus with family visa or work permit;

- English is essential - this is an international role, and working without it will be challenging;

- we do not expect you to know everything - only to be willing to learn and understand.

We respect the time of every candidate, so we will carefully review your CV and respond. We look forward to finding someone who shares our approach and values.

Thank you for considering our company!

We’re looking for experienced an Affiliate Manager to join our team! In this role, you’ll be at the heart of our partner program, building relationships and driving success for our affiliates and the company alike.

Are you ready to elevate your career in an innovative and dynamic environment that values growth and collaboration? If you’re eager to make an impact and develop your skills alongside a passionate team, we’d love to hear you! Join us, and let’s take your career to the next level together.

HOW YOU WILL MAKE AN IMPACT

• Develop and present tailored partnership proposals, effectively negotiating terms to build mutually beneficial agreements with new and existing affiliates.
• Guide and support partners through every stage of the partnership, ensuring a seamless experience and fostering strong, long-term relationships.
• Drive retention and motivation among existing partners by creating customized offers for different partner segments, and implementing a loyalty system for high-potential affiliates.
• Monitor and ensure the quality and compliance of affiliate-posted materials, upholding brand standards and message consistency.
• Analyze partner traffic to establish a comprehensive reporting system, leveraging insights to optimize strategy and drive improvements in key performance indicators (KPIs).
• Analyze key performance metrics (ROI, LTV, NGR, GGR, ARPU, ROAS, etc.) and implement strategies to improve their efficiency and overall profitability.
• Increase customer acquisition by driving higher traffic flow from partner sites to our products. Achieve and exceed KPIs related to acquiring new clients and partners, setting the bar for growth and performance.
• Use CRM tools to accurately track, maintain, and manage all partner contacts, ensuring up-to-date records and efficient communication.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Minimum of 1,5 years of proven experience in affiliate marketing within the iGaming and Betting industry.
• Upper-intermediate or higher proficiency in English.
• Strong analytical skills to evaluate and optimize traffic funnels, identifying the most effective paths to conversion.
• Proficiency in creating clear and detailed technical tasks for developers and designers.
• Excellent organizational and time management abilities to handle multiple partners and projects effectively.
• Your soft skills, as well as negotiation skills, should be top-notch.
• You are available to travel and attend the conferences.

HOW WE WILL KEEP YOU SMILING

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)