Jobs at Djinni

We seek a highly motivated and dedicated Customer Service Representative (CSR) to join our dynamic shared team. The ideal candidate will provide exceptional support across six diverse projects, ensuring high-quality service 24/7 through various communication channels, including chats, emails, calls etc. Our projects range from an online English teaching platform to an online email template editor to full-service temperature monitoring devices.

Requirements:

- Proficiency in English (B2 level or higher), with excellent spoken skills.

- Strong empathy and the ability to understand customer needs.

- Quick learning ability and adaptability to new workflows and tools.

- Basic technical skills and logical thinking for troubleshooting.

- Strong team collaboration skills.

- High resistance to stress and the ability to maintain various communication channels simultaneously.

- Availability to work in a 24/7 environment, including nights, weekends, and holidays.

- Experience with incoming calls, Intercom and Zendesk would be an advantage.

Responsibilities:

- Provide timely and accurate customer support across multiple channels (chats, emails, tickets, calls, Slack, and Telegram alerts).

- Keep established metrics in the sufficient range.

- Doing some research on the platforms provided by clients, making some changes there, and providing the customers with instructions regarding the platforms’ work principles.

- Handle and resolve customer inquiries and issues for six different projects, each with unique requirements.

- Identify and escalate priority issues to the appropriate team members or departments.

- Develop a deep understanding of each project to provide specialized support.

- Utilize basic technical skills to assist customers with technical issues.

- Participate in training sessions and ongoing development to stay updated on product knowledge, company policies, and customer service best practices.

- Exhibit empathy and patience in all customer interactions, ensuring a positive customer experience.

- Collaborate with team members to ensure seamless support coverage and knowledge sharing.

- Maintain composure and efficiency in high-stress situations, providing calm and effective solutions.

Working terms:

Remote work.

The probation period is two months.

2 non-fixed days off per week.

Work shifts per week: Morning 8:00-16:00, Day 14:00-22:00, Night 22:00-8:00.

Night shifts are mandatory (two per week) with an additional bonus.

Rate 3.27$, around 700$ with bonuses

We are looking for a motivated Sales Intern / Sales Assistant who’s ready to grow with us, learn from one of the strongest sales teams in the industry, and develop into a confident professional working with clients from the Fortune 500 list. What matters most is your mindset, communication skills, and desire to learn.
 

Requirements:

• Fluency in English - B2, both written and spoken,
• Understanding of web development or design principles
• Be curious, proactive, and open to feedback
• The ability to identify clients’ needs and transform them into tasks
• Proficiency in concise and impactful presentations 

Personality:

• Positive team player – good relationships are essential  
• Proactive, purposeful, initiative
• Emotional intelligence and empathy towards clients

• Self-organized, reliable and results-oriented

   

Responsibilities:

• Assist the sales team with preparing proposals
• Help with client communication: follow-up emails, messages, and basic coordination
• CRM management: updating client data, notes after calls etc
• Shadow sales calls to learn client communication and negotiation flow
• Prepare basic sales-related documents and presentations

• Help with researching potential clients and markets

   

The Offer:

• Base salary + KPI.
• Schedule Mo-Fr 10-18
• Once you start closing deals commission: 5-10%, the Volume of 1 project: $30K+
• Budget allocated for necessary platforms and services
• Minimal hierarchy in the work environment
• Paid vacations: 24 days per year

• Paid sick leaves 2 weeks and holidays 12 days

   

 Recruitment process: 30 min call - Test task - Final interview.

iForAI is an AI consulting and implementation partner that helps organizations become AI-first. We work across the full adoption journey: AI enablement through hands-on training and workshops, defining AI strategy and prioritizing use cases, and delivering custom AI solutions alongside client teams.

With 150+ projects delivered, 1,500+ employees trained, and a 56% average increase in AI readiness across our clients, we've helped companies like Expedia, New Relic, and Amdocs turn AI from an idea into a working part of how their teams operate.

We're looking for a driven, hands-on Project Manager to own the roadmap, coordinate cross-functional teams, and drive our AI projects to completion. This role is focused on the US market. You’ll work a flexible 8-hour day, with occasional calls running up to 10 PM (UA time) to overlap with US-based clients.

Responsibilities

• Own the vision and roadmap for your project, turning requirements into clear priorities
• Drive end-to-end delivery — scope, timeline, budget, risk, and resourcing — from kickoff to launch
• Keep Agile/Scrum running smoothly across the project
• Coordinate cross-functional teams and external stakeholders, keeping everyone aligned and unblocked
• Report progress, budget, and quality to leadership and clients, with full visibility into where things stand
• Spot risks and blockers early, resolve what you can, and escalate the rest at the right moment

Requirements

• Experience: 3+ years of proven experience managing software delivery/project management projects, ideally including time in a lean or startup-style team where you worked hands-on with engineers 
• Technical fluency: You don't need to write code, but you're comfortable enough in architecture and system-design discussions to make a technical call yourself - not just carry a technical lead's answer back to the client
• OR Client Ownership: Experience owning a technical solution end-to-end directly with client stakeholders — not just reporting status, but shaping the solution with them
• Methodologies: Solid understanding of Agile/Scrum practices
• SDLC: Working knowledge of the software development life cycle
• English: C1 or higher
• Communication: Excellent written and verbal communication skills; effective at all levels of the organization, including difficult conversations
• Analytical Skills: Strong ability to analyze information and make sound decisions, including when information is incomplete or ambiguous
• Risk Management: Proactive risk detection and mitigation planning
• Ownership: High level of accountability; proactive drive to see things through to completion
• Leadership: Ability to lead, motivate, and guide cross-functional teams
• Team Management: Successful experience managing a project team
• Organization: Strong organizational and time-management skills
• Flexibility & Resilience: Effective in fast-changing environments — shifting priorities, ambiguity, pressure, tight deadlines
• AI Mindset: You already use AI tools daily as part of how you run your own work — be ready to give a specific example of something you automated or replaced.
• Active use of AI tools today, or a genuine drive to adopt them

Nice to Have

• Pre-sale / discovery exposure
• Mentoring of junior PMs

Hiring Process

• Recruiter interview: we'll talk about your professional background, the specifics of the position we are offering, and address any questions you might have.
• Tech interview: a deeper look into your project management experience, soft skills, and problem-solving approach.
• Interview with leadership: a conversation covering strategic direction and how the role fits into the company's vision.
• Feedback
• Job offer

We are looking for an experienced Group Engineering Manager to lead and scale our engineering teams within a specific area, building a high-performance trading platform. You will be responsible for people leadership, delivery excellence, and technical direction across a hybrid infrastructure.

This role sits at the intersection of engineering, infrastructure, and business, with a strong focus on reliability, performance, and scalability in a latency-sensitive environment.

Responsibilities

• Lead and manage multiple engineering teams (25+ engineers)
• Own delivery, quality, and technical outcomes across your engineering area
• Partner closely with Product, Trading, and Senior Engineering leadership to translate business requirements into technical execution
• Drive engineering strategy and cross-team alignment across the area
• Coordinate architectural decisions and their implementation across teams
• Ensure high availability, performance, and observability of production systems
• Own the area roadmap and resource allocation across teams
• Identify and address systemic technical and organizational risks and ensure the long-term scalability and health of the engineering area
• Hire, onboard, mentor, and grow Engineering Managers and support the development of engineering teams

• Foster a culture of ownership, customer first, and result-oriented

   

Requirements

• 7+ years of professional software engineering experience
• 3+ years in an Engineering Manager role, with experience managing Engineering Managers or Team Leads
• Background in financial systems, trading platforms, or other high-reliability domains
• Strong understanding of backend systems, ideally with hands-on experience in Ruby
• Experience operating systems on AWS (EC2, networking, security, monitoring)
• Experience working with on-premise infrastructure and hybrid environments
• Knowledge of CI/CD pipelines, infrastructure automation, and deployment strategies

• Familiarity with observability tools (metrics, logging, alerting) and performance monitoring

   

Will be a plus

• Experience working with on-premise infrastructure and hybrid environments
• Hands-on experience in Ruby
• Experience with low-latency or high-throughput systems
• Exposure to trading, fintech, or market-data platforms
• Experience scaling teams and systems

• Hands-on experience with infrastructure-as-code tools

   

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

Ever wanted to be the person who actually opens the doors to new advertising platforms and makes global growth happen behind the scenes?

Where you’re not just managing processes, but building relationships with major ad networks, navigating complex onboarding requirements, and getting new accounts live, funded, and ready to scale?
Where you can take a target like “open 15 accounts this month” and figure out how to make it happen - without waiting for someone to tell you what to do next?

If you’re highly autonomous, organized, persistent, and know how to push complex processes forward, this role is for you.

About the Company

We are an international performance marketing company focused on growth across multiple geographies, traffic sources, and products.

Our business operates at high volume, which means growth is not only about running campaigns. It’s also about building the infrastructure that allows our media buying teams to scale.

We work with major advertising platforms and continuously expand our access to new accounts, markets, and opportunities.

The Role

We’re looking for a Growth Operations Manager who will own the process of sourcing, opening, and activating new corporate advertising accounts across major global ad networks such as Taboola, Microsoft/Bing, Outbrain, and others.

This is not a standard media buying or campaign management role.

You’ll be the operational engine connecting external advertising platforms with our internal Legal, Tech, Finance, and Media Buying teams.

Your goal is simple: get accounts opened, approved, funded, and ready for our media buyers to scale.

What You’ll Do

Open New Advertising Accounts 

• Identify and secure new corporate advertising accounts across AMERICAS, EMEA, and APAC
• Work toward clear monthly account-opening targets
• Research platform requirements and build the process needed to get accounts activated
• Manage multiple onboarding pipelines simultaneously

Build Platform Relationships

• Identify the right Account Managers, Business Development Representatives, and other stakeholders
• Reach out directly and build relationships with key people at major ad networks
• Move beyond standard support channels when necessary
• Develop a network of contacts that can help accelerate future onboarding

Drive the Process End-to-End 

• Coordinate with Legal, Finance, Tech, and Media Buying teams
• Collect and provide corporate documents, tax information, domains, tracking assets, and financial deposits
• Track every requirement and make sure nothing gets stuck
• Take ownership from the initial contact all the way to account activation

Manage Complex Operations

• Handle dozens of concurrent onboarding processes
• Manage 50+ ongoing email threads and multiple communication channels
• Keep different corporate entities, documents, and platform requirements completely separated
• Maintain accurate records across CRMs and internal workflows
• Make sure there are no administrative or copy-paste mistakes

Push Things Forward

• Follow up consistently with both internal and external stakeholders
• Don’t let documents or requests sit unanswered
• Identify bottlenecks and find ways around them
• When a standard support channel says “no”, find the right person who can actually help

• Solve problems independently instead of waiting for instructions

   

What You Bring

• Proven experience in operations, project management, B2B relationship management, ad tech onboarding, or a similar role
• Experience working with multiple processes, CRMs, workflows, and communication channels at the same time
• Strong organizational and attention-to-detail skills
• Excellent written and verbal communication
• Ability to communicate effectively with different stakeholders, regions, and cultures
• A strong sense of ownership and ability to work independently
• Persistence and excellent follow-up skills
• Ability to manage multiple priorities without losing track of details
• Experience in digital advertising, affiliate marketing, or performance marketing is a major plus

• Good English for daily communication with international platforms and partners

   

What You Get

• Real Impact: Your work directly enables the company to enter new markets and scale advertising operations.
• High Ownership: You’ll have a clear target and the freedom to build your own strategy for achieving it.
• Global Exposure: Work with major international advertising platforms and stakeholders across AMERICAS, EMEA, and APAC.
• Fast-Paced Environment: No unnecessary bureaucracy. You’ll be expected to identify problems and solve them.
• Growth Opportunities: Build expertise across ad tech, operations, partnerships, and global performance marketing.

• International Team: Work closely with Legal, Finance, Tech, Media Buying, and leadership teams across multiple markets.

   

Ready to Build the Infrastructure Behind Global Growth? 

If you’re the kind of person who doesn’t wait for instructions, doesn’t let things get stuck, and knows how to turn “we need this account opened” into a completed result.

👉 Apply now and help us build the infrastructure that allows global performance marketing to scale.

We’re looking for a Senior SEO Specialist to join one of our brands — with the freedom to work on different types of websites, test new approaches, and have a real impact on SEO growth.
If you’re looking for a role where you can experiment, solve interesting SEO challenges, and keep growing as a specialist, we’d love to hear from you.

Requirements:
- Mandatory 3 years experience in the iGaming industry.
- Proven hands-on SEO experience with successful cases of increasing organic traffic and revenue.
- Experience launching websites from scratch and growing mono-brand websites or brand-focused SEO projects.
- Strong technical SEO expertise, particularly in building and scaling multi-site SEO architectures.
- Deep understanding of branded keyword research and identifying new opportunities for launching SEO clusters.
- Proven experience with link building for mono-brand or mono-cluster projects.
- Strong understanding of the affiliate marketing funnel and business metrics beyond traditional SEO KPIs.
- Entrepreneurial mindset with a high level of ownership, autonomy, and a strong focus on business outcomes.

Will be plus:
- Demonstrated success in rapidly scaling SEO projects in highly competitive or gray-hat industries.
- Experience building SEO processes, mentoring teams, or leading an SEO function.

Responsibilities:
- Research branded search opportunities and identify new niches for launching and scaling mono-brand websites and SEO clusters.
- Analyze competitors to uncover growth opportunities and competitive advantages.
- Own and grow dedicated mono-brand websites or SEO clusters as independent products.
- Develop and execute comprehensive SEO strategies, including:
  - Technical SEO;
  - Content strategy;
  - Internal linking;
  - Off-page SEO and link building.
- Design, launch, and evaluate SEO experiments, test hypotheses, and scale successful initiatives.
- Take full ownership of business performance, focusing on revenue growth and long-term project success rather than simply completing tasks.

You’ll be joining a product team that builds and scales complex internal and user-facing products used by 1M+ users across Tier-1 markets. Our ecosystem includes mobile apps for iOS and Android, high-load backend services, and internal admin tools that support multiple business lines in social networking and streaming. This role is about deep product understanding, strong backend testing, and real influence on quality — not just checking boxes, but improving how fast and reliably we ship features at scale.

In this role, you will
 

• Perform manual testing of iOS and Android applications, ensuring a high-quality user experience across mobile platforms
• Conduct smoke, sanity, regression, and functional testing for new features, releases, and product updates
• Validate backend functionality using API tools and databases, primarily MongoDB
• Create and maintain test documentation, including test cases, checklists, test plans, and bug reports
• Investigate, reproduce, and analyze defects, collaborating closely with developers to ensure timely resolution
• Participate in Scrum ceremonies and contribute throughout the Software Development Life Cycle
• Test and validate A/B experiments, ensuring accurate implementation and reliable results
• Work with internal systems, including admin panels and supporting tools, to verify end-to-end functionality
• Prepare testing reports and provide clear visibility into product quality and release readiness
• Drive continuous improvements in testing processes, coverage, efficiency, and overall product quality
  
  It’s all about you
   
• 3+ years of experience in Mobile QA with hands-on testing of iOS and Android applications
• Strong understanding of mobile application architecture, client-server interactions, and mobile testing best practices
• Experience with smoke, sanity, regression, and functional testing of mobile applications
• Practical experience in backend testing using API tools and databases, preferably MongoDB
• Experience working with cross-platform mobile applications (iOS / Android)
• Hands-on experience with proxy and traffic inspection tools such as Charles, Proxyman, or Fiddler
• Experience creating and maintaining test documentation, including test cases, checklists, and bug reports
• Experience working with test management systems such as Qase, TestRail, or similar solutions
• Strong bug investigation and troubleshooting skills
• Hands-on experience leveraging AI tools for test case creation, test documentation, requirements analysis, and defect investigation
• Understanding of Agile methodologies, Scrum processes, and SDLC
• Experience with MongoDB Compass
• Experience using Android Studio for testing and debugging

• B1 English or higher

  
  Would be a plus

• Experience in marketing-related testing
• Experience with A/B testing or understanding of experimentation processes
• Experience collaborating with Customer Support teams and investigating production issues
  
  What we offer
• Care and support: 
• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Maternity Recovery Support Allowance
• Financial and legal support
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   
• Comfortable working environment:
• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools
   
• Investment in your future:
• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
  
  Hiring process
• Intro call
• Technical interview
• Test task
• Final  interview
• Reference check
• Offer

Established in 2004, ALLSTARSIT was founded with a clear vision: to enhance the landscape of global IT employment by bridging the gap between companies and skilled professionals. 

The core belief was that assembling a team shouldn't be hindered by geographical constraints. Fast forward to the present day, ALLSTARSIT stands as an international outstaffing service provider committed to change the way businesses recruit, compensate, and oversee top talent worldwide. 

With operational hubs scattered across Europe, Asia, and LATAM, and its headquarters situated in San Francisco, US, the company boasts a workforce of over 1,000 adept professionals. Spanning across more than 20 countries, ALLSTARSIT offers a diverse range of skilled employees across various verticals, including AI, cybersecurity, healthcare, fintech, telecom, media, and so on. 

About the Role 

We are looking for an experienced Finance Manager to oversee the financial operations of our international group of companies. This is a key role that combines strategic financial management with hands-on operational control. The Finance Manager will be responsible for banking relationships, tax compliance, client billing, payroll, budgeting, and reporting. The role involves close cooperation with the CEO and coordination with finance teams across multiple countries. 

Key Responsibilities: 

Banking & International Operations 

• Manage relationships with 10+ international banks; 
• Oversee FX operations, liquidity, and intercompany transfers. 

Client Billing & Revenue Assurance 

• Supervise invoicing for 50+ clients and EOR projects. 
• Handle payment delays, conduct billing audits, and act as an escalation point. 
• Act as an escalation point for billing concerns and lead client audit processes. 

Payroll & Payments 

• Manage monthly payments for 550–600 employees and contractors. 
• Ensure accurate and timely salary distribution. 

Tax & Compliance 

• Oversee tax filings and statutory payments across jurisdictions. 

• Coordinate transfer pricing reporting with external consultants.

   

Financial Planning & Reporting 

• Lead budgeting process and year-over-year analysis. 

• Deliver regular financial reports, P&L statements, and forecasts to the CEO. 

   

Team Leadership & Process Improvement 

• Manage and support the finance team in Ukraine 
• Optimize workflows and implement new financial tools (e.g., Zoho) 
• Resolve cross-departmental financial concerns and support client-facing operations. 

Requirements:

• 5+ years of experience in finance, accounting, or financial management. 
• Previous experience in international or group-level finance roles is a strong advantage. 
• Strong knowledge of accounting and tax regulations, would be a plus Poland, Israel, UK, UAE 
• Hands-on experience in FX, cash flow management, payroll, and client billing. 
• Leadership skills with proven experience managing a team. 
• Strong communication and negotiation skills. 
• Confident English. 
• Proficiency in financial systems. 
• Deep understanding of best financial practices with a proven ability to design, implement, and scale efficient finance processes across multiple jurisdictions. 
• Cooperate with the fractional CFO and other stakeholders to ensure alignment with company goals 

We are looking for a CRM Manager to join a B2C online casino project and take a hands-on role in adapting the existing CRM setup for a new Tier 1 market.

The product is already live and has previously operated in Scandinavian markets. We are now preparing it for a new GEO, so the main focus of the role will be to adapt existing CRM processes, player journeys, segmentation and communication strategy to the new market.

This is a fully remote position.

What you will do:

• Adapt the existing CRM and retention setup for a new Tier 1 GEO.
• Work hands-on with Customer.io: set up and manage campaigns, segments, triggers and automated player journeys.
• Build and optimize player lifecycle communications across Email, Push, SMS and In-app channels.
• Create player segments based on lifecycle stage, behaviour, activity and value.
• Develop retention and reactivation campaigns for different player groups.
• Work with bonuses, promotions and CRM offers.
• Analyze player behaviour and campaign performance to identify opportunities for improving retention and engagement.
• Work with key CRM and retention metrics, including retention, redeposit frequency and LTV.
• Run A/B tests and continuously optimize campaigns, offers, segments and communication logic.
• Define what content and offers should be communicated to different player segments.

• Work closely with Retention, Product, VIP/Support and other teams to prepare the product for the new market launch.

   

What we're looking for:

• 4+ years of experience as a CRM Manager in iGaming / online casino.
• Hands-on experience working with Tier 1 markets in iGaming.
• Strong practical experience with Customer.io is required.
• Experience using AI tools such as ChatGPT or Claude for CRM content and workflow support.
• Experience with email deliverability and domain warming.
• Experience building and managing CRM campaigns independently.
• Strong understanding of player segmentation, lifecycle communication, retention and reactivation.
• Experience with Email, Push, SMS and In-app communication.
• Understanding of casino bonuses, promotions and player behaviour.
• Ability and willingness to work hands-on — this is not a coordination-only role.
• Ability to work with an existing product, understand the current CRM setup and adapt it to the specifics of a new GEO.
• Native Russian or Ukrainian.

• English — B1 or higher.

   

Nice to have

• Experience with Figma.
• Basic SQL knowledge.
• Sportsbook CRM experience in addition to casino.

About Osavul

Osavul is a product company building an AI-driven intelligence platform that helps governments, international organisations, enterprises and NGOs detect and counter hybrid threats. We're a fast-growing team on a mission that matters.
 

Role Overview

We're looking for a Senior ML Engineer to join our engineering team and help develop the AI capabilities behind our intelligence products, with a particular focus on NLP, information extraction, and knowledge graphs.

Our platform processes large volumes of data from multiple sources, including text, social media, imagery, and geospatial data. One of our key challenges is identifying entities and relationships across these sources and connecting relevant information so analysts can understand how actors, events and narratives relate across sources, locations, and time.

In this role, you'll work with traditional ML/NLP approaches and modern language models, contribute to the development of our knowledge graph architecture, and integrate models into production data pipelines. You'll be involved in technical decisions, from selecting and evaluating models to getting them into production.

We're looking for someone with a solid ML background who is equally comfortable writing production code. This is a hands-on engineering position focused on building and maintaining production systems, not a research role.
 

What matters most: production ML/NLP experience, hands-on information extraction, and experience designing and building knowledge graphs.
 

Requirements

Engineering Skills

• Strong Python skills and proven experience developing and maintaining AI/ML services in production.
• Experience with FastAPI, Docker, and asynchronous programming.
• Good understanding of databases, including PostgreSQL, Elasticsearch, and vector databases.
• Experience integrating ML models into distributed data pipelines using tools such as Celery, RabbitMQ, Apache Kafka, or similar technologies.
• Solid software engineering practices, including writing maintainable code, testing, debugging, and supporting production systems.

AI Skills

• 3+ years of hands-on experience in ML/NLP engineering, including deploying models to production and supporting them after release.
• Practical experience with information extraction from unstructured data, including entity extraction, relation extraction, entity resolution, or entity linking.
• Experience designing and building knowledge graphs, including ontology and graph schema design, and working with graph databases such as Neo4j. Experience with GraphRAG is also relevant.
• Good understanding of traditional NLP approaches, transformer architectures, and the application of language models to information extraction tasks.
• Experience with deep learning frameworks such as PyTorch.
• Experience evaluating ML/NLP models and measuring their performance.
• Upper-intermediate (B2) English or higher.
   

Nice to Have

• Hands-on experience with fine-tuning and/or self-hosted deployment of open models, including approaches such as LoRA/PEFT and SFT, model serving with vLLM or similar tools, and inference optimisation techniques such as quantisation.
• Experience with multimodal models, computer vision, or geospatial data, including satellite imagery and remote sensing.
• Background in threat intelligence, OSINT, geospatial intelligence, or defence.
   

We Offer

• Opportunity to contribute to a mission-driven product used by governments, international organisations, enterprises and NGOs to tackle global security challenges.
• Real ownership in shaping our knowledge graph direction, and the freedom to drive experiments and bring your ideas to production.
• Remote-first: work from Ukraine or anywhere in Europe.
• Unlimited paid time off, plus company-wide holidays.
• Software and AI tools you need for your work are covered.
• Annual budget for conferences, courses and professional development.
   

Hiring Process

1. Recruiter interview
2. ML interview
3. Engineering interview
4. Final interview with leadership
5. Reference check and offer

IT Svit delivers robust cutting-edge DevOps, Cloud and BigData solutions both for VC backed start-ups and established companies with high-load systems.
Working with other IT Svit colleagues, you’ll help our customers build and operate their cloud solutions, working with their engineers to put together a foundation of good DevOps & SRE practise, helping them move faster, maintain uptime, and keep their secrets safe and secure.
 
You have:
 
— 3+ years experience in DevOps and Linux system administration;
— Understanding of Infrastructure as Code, RBAC, IAM concept;
— Software Networking skills such as building custom Linux-based routers, firewalls, NAT Gateways;
— Bash and Python scripting skills;
— Experience configuring and provisioning dedicated hosts and VMs using configuration management tools such as Ansible, Chef, Terraform;
— Experience using docker-compose, Kubernetes, Helm;
— Experience with AWS;
— Experience integrating CI/CD solutions such as CircleCI, TravisCI, Jenkins, GitlabCI into development pipelines;
— Experience setting up monitoring and log collection tools;
— Ability to tackle problems at a scale both small and large, with a constant focus on optimization, high availability, and security as it relates to the CI/CD process;
— A drive to continually learn new technologies, tools, and methodologies, including those out of your comfort zone;
— Upper-Intermediate English.
 
You will:
 
— Have access to our accumulated team knowledge and expertise;
— Be able to work with the latest modern tools and technologies on widely used products;
— Execute cloud migrations;
— Succeed at personal milestones to achieve the next grade of your career here according to your personal development plan;
— Develop and design modern cloud infrastructures;
— Communicate with customers;
— Formulate proposals for stabilization, improvement, best practices. Drawing up a plan for the development of the project and its maintenance.
 
We offer:
 
— All the regular HR benefits including taxes compensation;
— Remote and flexible work;
— 20 days off per year;
— Paid vacation and sick leaves;
— Tax management service by our financial department;
— English courses;
— Open-minded and friendly atmosphere without much bureaucracy and micromanagement;
— Professional growth and development;
— Opportunity to contribute your ideas and hone your skills by taking part in interesting projects;
— Regular online company events.

Description

Join a global, cross-functional team building an enterprise insurance product with integrated e-billing functionality.

We are looking for an experienced Cloud Network Engineer to scale and secure our infrastructure. You will drive cloud network automation across AWS and Azure, writing clean Terraform, Python, and Bash code to streamline deployments, enhance system reliability, and automate day-to-day operations.

Requirements

Must Have:

• Next-gen firewall administration/configuration (Palo Alto preferred)
• WAF administration (Barracuda SaaS preferred; other top-tier vendors considered)
• Azure networking — VNets, UDRs, ExpressRoute, vWAN, API Management networking, hub-and-spoke
• AWS networking — VPCs, Transit Gateway, ALB/NLB, Direct Connect, Route 53, VPC endpoints, hub-and-spoke
• Network design and architecture experience

Nice to Have:

• Meraki APs, switches, and edge devices
• Scripting — Terraform, Bash, Python, Azure/AWS CLI, PowerShell

Job responsibilities

• Support and develop existing network management solution.
• Design, automate, and secure hybrid cloud connectivity (VPN/Direct Connect) between AWS, Azure, and datacenter systems.
• Build and maintain scalable IaC modules using Terraform, integrating them directly into automated deployment pipelines.
• Write robust Python and Bash automation to streamline daily operational workflows, compliance tracking, and provisioning.
• Partner closely with DevOps, SRE, and development teams to ensure network architecture meets product security and scaling requirements.

• Implement proactive network monitoring, troubleshooting, and enforcement of security baselines.

   

Vector Moving is a U.S.-based moving and logistics company with over 10 years of experience delivering reliable residential and commercial moves across New Jersey and New York.
 

We manage the full relocation process — from packing to on-time delivery — with a strong focus on quality, accountability, and attention to detail. For us, details are part of the standard, not an afterthought.
 

Now we are expanding our sales department — the key link between warm leads and loyal clients. We’re looking for a Salesperson who is smart, confident, and ready to work in a dynamic team where quality matters more than quantity.
 

🌐 Our website: https://vectormovers.com/

📸 Instagram: https://www.instagram.com/vectormoving?igsh=MTgzbTZrbHcwYjQyMw==
 

✔️We Offer:

1. Fully remote position
2. Monday to Friday (9 AM — 5 PM EST) (16:00 — 00:00 in Kyiv time)
3. Salary tied to USD
   • $700-$1350 base pay + bonuses(You can increase your base salary by consistently achieving your performance targets).
   • Commission pay
   • Conversion bonus
4. First-month paid training program with dedicated mentorship support. We have developed an effective onboarding system that helps trainees quickly adapt and start meeting their targets.
5. Opportunity to work on the U.S. market
6. Bonuses and commissions for each closed deal
    

✔️Who we are looking for:

• Fluent English (a must)
• Have at least 1 year of experience in sales (B2B or B2C, product or service)
• Have worked with CRM systems and understand the sales process
• It’s a plus if you have experience in the U.S. market or moving industry.
   

✔️What you’ll be doing:

• Working with warm leads: communicating with clients who have already shown interest
• Preparing accurate quotes for moving services and walking the client through every detail
• Updating lead statuses and notes in the CRM
• Coordinating with the dispatcher or operations team to confirm availability
• Responding to follow-up questions via phone, email, or text
• Tracking your daily performance and sharing a short summary with your manager
• Jumping between multiple client threads, chats, or internal updates — and keeping things organized like a pro
   

✔️Our recruitment steps:

1. Pre-screening call — 20 minutes
2. Application form
3. Video interview with HR
4. Final interview with the manager
5. Job offer

No cold calls. Just real sales. Ready? Apply today! HR Vector Moving

Data Science UA is a service company with extensive experience and expertise in Data Science and AI. Our history began in 2016 with the launch of the first Data Science UA conference, which laid the foundation for our further development. Over the past 9 years, we have built the largest Data Science community in Eastern Europe.

About the Client

Our client started its business in 1996 by manufacturing metal and glass architectural structures. Today, the company has grown into a high-tech manufacturing complex that designs and produces turnstiles, road blockers, bollards, fire-rated doors, gates, and hatches.

The company has international offices in Kyiv, London, and Dubai, as well as 23 official brand representatives worldwide. Its products have been implemented in 30,000+ projects across more than 100 countries.

About the Role

We are looking for a Head of Service & Technical Support to join the team in the Kyiv office

Requirements

• Higher technical education;
• At least 3 years of experience managing a service or technical support function;
• Proven leadership skills and experience managing teams;
• Strong understanding of electromechanical systems and access control equipment;
• Experience delivering training and technical programs for engineering and technical specialists;
• Fluent English; knowledge of additional languages will be an advantage;

• Willingness to travel internationally and work in a multicultural environment.

   

Key Responsibilities

• Lead global service and technical support functions for B2B clients and partners;
• Develop and improve service processes, incident management, and service quality control;
• Develop and motivate the team, fostering a culture of leadership and customer focus;
• Organize and deliver technical training, webinars, and certification programs for employees, distributors, and partners;
• Coordinate collaboration with R&D, manufacturing, sales, and logistics teams;
• Analyze the root causes of product failures and implement measures to improve product reliability;
• Strengthen the brand’s international reputation and competitive position.

Hi! 👋

We are Zutobi, a global EdTech company with Swedish roots, reimagining driver education and helping people around the world become more confident and safer drivers.

Our flagship product, Zutobi Drivers Ed, is the #1 drivers ed app in the US. For 7+ years, we’ve been transforming traditional driver education by making it gamified, accessible, and effective for modern learners.

Today, Zutobi has 15.1M+ students, 10M+ app downloads, 250K+ monthly active users, and 200K+ five-star ratings. Our users achieve a 95.8% pass rate, and the product has been recognized by Apple twice and featured in leading US media outlets.

We’re looking for our first dedicated Customer Support owner: a person who will take full ownership of how our users get help, from answering emails and app store reviews to building the processes, help content and feedback loops that make support scale.

Requirements:

— 2+ years in customer support for a B2C app, SaaS or subscription product

— Excellent written English: clear, warm, concise

— Hands-on experience with a helpdesk tool (Zendesk, Intercom, Help Scout, Freshdesk or similar)

— Understanding of App Store / Google Play subscriptions, refunds and cancellations

— Ability to work autonomously: you organize your own work and don’t need daily task assignment

— Structured thinking: you notice patterns in tickets and turn them into fixes

— Own email support end-to-end: billing, subscriptions, cancellations, refunds, access/login issues, product questions

— Respond to App Store and Google Play reviews; work to improve our store ratings — Monitor and respond to user comments and messages on social media

— Handle subscription and refund requests across Apple, Google and web payments, and guide users through platform-specific flows

— Build and maintain macros, help center / FAQ and self-service content to reduce ticket volume

— Set up and improve AI-assisted support (AI agent / auto-replies) to deflect repetitive questions

— Tag and categorize tickets; deliver a monthly “voice of customer” report to product (top issues, bugs, feature requests)

— Reproduce and escalate bugs to engineering with clear reports

— Define and track support metrics: response time, CSAT, contact rate, store rating

Responsibilities:

— Own email support end-to-end: billing, subscriptions, cancellations, refunds, access/login issues, product questions

— Respond to App Store and Google Play reviews; work to improve our store ratings — Monitor and respond to user comments and messages on social media

— Handle subscription and refund requests across Apple, Google and web payments, and guide users through platform-specific flows

— Build and maintain macros, help center / FAQ and self-service content to reduce ticket volume

— Set up and improve AI-assisted support (AI agent / auto-replies) to deflect repetitive questions

— Tag and categorize tickets; deliver a monthly “voice of customer” report to product (top issues, bugs, feature requests)

— Reproduce and escalate bugs to engineering with clear reports

— Define and track support metrics: response time, CSAT, contact rate, store rating

Would be a plus:

— Experience as the first/only support person, or building a support function from scratch

— Experience setting up AI support agents (e.g. Intercom Fin, Zendesk AI) or automations

— Experience with US consumers

— Experience working on store ratings, review management or retention / cancellation-save flows

— Basic analytics skills (spreadsheets, dashboards)

What we offer:

— Absolute freedom to push boundaries, test new ideas, and fully leverage your expertise.

— A fully remote team with flexible working hours designed to support a healthy work-life integration.

— Enough paid vacation days and sick leave, ensuring you have the time to rest, recharge, and prioritize your well-being.

— Allocated budget for advanced professional courses and leadership training to support your ongoing growth.