Jobs at Djinni

The role is based in the Kyiv region, and we will expect you to work full-time in the office. We have a shuttle service from the nearest metro station.

About the Job

As Linux Software Engineer, you will be a key part of our System Architecture team to develop and maintain the Linux-based systems powering our unmanned aerial vehicles at Quantum-Systems. Together with our World-Class-Team, currently 3 team members, you will take an empowering role: pushing the boundaries of drone technologies.

You will be working closely with stakeholders from the Avionics, Systems Engineering, and Flight Testing departments to integrate hardware, third-party software, and onboard applications into a high-performance Linux platform.

Providing a reliable, scalable, and mission-critical software environment is essential to Quantum-Systems – your mission will have a powerful impact.

What is your Day to Day Mission:

• Maintaining existing as well as creating new Linux applications on the unmanned aircraft
• Designing and coordinating interfaces between teams, documenting the architecture and design decisions
• Integration of hardware and 3rd-party software into the Linux system, aligning with suppliers and other teams
• Testing of existing and new applications. This includes writing unit tests, integration tests, functional tests, and acceptance tests
• Analyzing logs from flights, both from test flights as well as real-world customer issues
• Debugging and finding solutions for software and hardware issues related to the Linux system
• Maintaining and extending the build system, pipeline, and tooling. Creating releases with release notes
• Working in an agile environment and following the defined development process

What you bring to the team:
 

• 3+ years of experience in Linux software development, preferably in embedded or robotics systems
• Strong proficiency in C/C++ (14 or newer) with proven experience developing Linux applications
• Understanding of Linux internals, including system services, device trees, and kernel modules
• Experience with cross-compilation, Yocto, Buildroot, or similar build systems
• Hands-on experience with debugging tools (e.g., GDB, strace, perf) and log analysis
• Familiarity with testing methodologies, including writing and executing unit, integration, and system-level tests
• Experience with CI/CD pipelines, version control systems (e.g., Git), and release management
• Strong problem-solving skills, with the ability to debug both software and hardware integration issues
• Proficiency in technical documentation, including interface definitions and architectural decisions
• Excellent communication and teamwork skills to work effectively across multiple engineering disciplines
• English Intermediate+

Nice to Have:

• Familiarity with middleware and interface standards such as DDS, MAVLink, CAN, or Ethernet
• Knowledge of containerization technologies (e.g., Docker) and virtualization
• Prior experience working in an Agile/Scrum development environment
• Exposure to real-time Linux or safety-critical software development is a plus

Why Quantum-Systems:

• We Stand with Ukraine
• We believe in the power of combined efforts: straightforward tech expertise paired with a customer-centric focus.
• We are industry pioneers who are ambitious, bold, and visionary.
• We push limits, think outside the box, and strive for technological excellence to shape the future of aerial data.

• We promise to be your runway for individual and professional growth.

   

About us:

Quantum Systems specialises in the development, design, and production of small Unmanned Aerial Systems (sUAS). The company’s range of electric vertical take-off and landing (eVTOL) sUAS are built to maximize range and versatility and to provide operators with a seamless user experience. By integrating cutting-edge software capabilities, like edge computing and real-time AI-powered data processing, Quantum Systems is building next-generation UAS for clients in defence, security, public sectors.

The role is based in the Kyiv region, and we will expect you to work full-time in the office. We have a shuttle service from the nearest metro station.

About the Job

As a Flight Control Systems Engineer, you will be a key part of our Flight Controls team to solve some of the most interesting flight guidance, dynamics, and controls problems you’ll have ever heard of. Together with our world-class team, currently four team members, you will take an empowering role: pushing the boundaries of drone technologies.

You will be working closely with stakeholders from the navigation, embedded systems, and flight test departments to conceive, implement, and validate flight guidance and control system algorithms, features, and improvements. Flight Controls at Quantum-Systems - your mission will be a powerful impact.
 

What is your Day to Day Mission:

• Design and programming of flight guidance and flight control algorithms for automatic and autonomous flight
• Support in model building for flight dynamic processes and design of control and feedback control laws based on these models
• Preparation and execution of flight tests with UAS systems
• Analysis of flight data recordings as well as evaluation and processing of test results
• Generation of C/C++ code with Matlab Simulink and its integration into the FCS / autopilot framework
• Supporting the certification of our product family and obtaining flight permits, e.g. for BVLOS flight projects
• Collaboration in the further development of the product development process

What you bring to the team:

• You have completed a degree/apprenticeship in the field of aerospace engineering, mechanical engineering, automotive engineering, electrical engineering or robotics.
• You have theoretical knowledge in the field of flight mechanics and have mastered the basics of control engineering. You also have practical experience with model aircraft, multicopters and / or their subsystems.
• You have knowledge of programming with Matlab/Simulink. Fluent handling of the programming language C and Git is also desirable.
• You are privately interested in model aircraft construction, drones or robotics and can't wait to implement and try out new ideas.
• Due to your open, communicative, friendly and competent attitude, it is easy for you to be considered as an internal expert.
• You are highly self-motivated and drive your area of responsibility independently.
• Communication in English is a matter of course for you.
   

Why Quantum-Systems:

• We Stand with Ukraine!
• We believe in the power of combined efforts: straightforward tech expertise paired with a customer-centric focus.
• We are industry pioneers who are ambitious, bold, and visionary.
• We push limits, think outside the box, and strive for technological excellence to shape the future of aerial data.
• We promise to be your runway for individual and professional growth.

The role is based in the Kyiv region, and we will expect you to work full-time in the office. We have a shuttle service from the nearest metro station.

About the Job

We are seeking a skilled Core Developer (Rust/ C++) for Swarm Robotics & Sensor Control with over 5 years of professional experience to join our dynamic development team. You will play a key role in building and optimizing the core architectures for the real-time control and management of robotic swarms and sensor systems. This position offers the opportunity to work with cutting-edge technologies and contribute to complex, mission-critical systems in a collaborative environment.

What is your Day to Day Mission:

• Design, develop, and maintain robust and scalable systems for swarm control and sensor management.
• Implement efficient communication protocols and real-time processing solutions for robotics.
• Collaborate closely with cross-functional teams to integrate backend components with robotics software and sensor networks.
• Optimize system performance, scalability, and reliability in a distributed robotics environment.
• Solve challenging problems using modern programming languages such as C++ and Rust.
• Participate in code reviews, architecture discussions, and software design decisions.

What you bring to the team:

• 5+ years of professional experience in backend development with a strong focus on real-time systems.
• Proficiency in Rust and C++, with a solid understanding of modern software development practices.
• Experience in building and optimizing backend architectures for distributed systems.
• Familiarity with network protocols, multithreading, and low-latency data processing.
• Knowledge of system architecture design, performance optimization, and resource management.

• Ability to work independently, solve complex technical problems, and thrive in a fast-paced startup environment.

   

Nice-to-Have:

• Experience in robotics, swarm control, or sensor integration.
• Familiarity with cloud platforms, Docker, or Kubernetes for scalable deployments.

• Understanding of embedded systems or real-time operating environments.

   

Why Quantum-Systems:

• We Stand with Ukraine
• We believe in the power of combined efforts: straightforward tech expertise paired with a customer-centric focus.
• We are industry pioneers who are ambitious, bold, and visionary.
• We push limits, think outside the box, and strive for technological excellence to shape the future of aerial data.
• We promise to be your runway for individual and professional growth.

As a Lead Embedded Software Engineer you are a key part of our Architecture team to develop and implement the core features and functionalities to have our drones operate safely and autonomously in the air.
 

Together with our world-class team, currently seven team members, you will take an empowering role: pushing the boundaries of drone technologies. You will be working closely with stakeholders in Germany and US from the System architecture and Hardware development departments.
 

This is a full-time office job. Candidates must be located in Kyiv.
 

What is your Day to Day Mission:

• Lead a team of embedded engineers
• Implementation, maintenance, and optimization of the Quantum-Systems autopilot firmware and firmware stack
• Design, Conception, implementation, and testing of new autopilot functionalities
• Export of flight control and navigation algorithms from Matlab / Simulink and integration into the autopilot’s embedded framework
• Implementation, maintenance, and optimization of BSP / peripheral and external sensor drivers and their optimized operation in the scope of the real-time operating system
• Building, documenting, and maintaining autopilot firmware for flight tests. Creation of flight test tickets, support of flight tests, and post-flight data analysis
• Creating unit tests, debugging/tracing of the code base for code coverage/functionality testing
• Maintenance of the firmware update eco system, including bootloaders & firmware updates
• Support in the implementation and maintenance of production tools

What you bring to the team:

• You have completed a degree in the field of bachelor’s or master’s degree in software engineering / electrical engineering and you have several years of experience working with embedded systems.
• You have a deep understanding of embedded systems and you are a senior in designing, implementing and optimizing embedded systems.
• You have strong knowledge of microcontrollers (ARM, Cortex-M), real-time operating systems and hardware and communication interfaces interfaces (UART, I2C, SPI, CAN, ETH ...)
• You are experienced with real-time operating systems like FreeRTOS or uCOS II and knowledge of multi-threading, task scheduling, and inter-task communication.
• You have the ability to bridge the gap between hardware and software, understanding the electrical and physical constraints, profound understanding of electronic schematics and efficiently utilizing available hardware resources
• You master version control and collaboration tools such as git and gitlab and you have experience in working in collaborative development environments with agile methodologies.
• You are highly self-motivated and drive your area of responsibility independently
• Due to your open, communicative, friendly, and competent attitude, it is easy for you to be considered as an internal expert

• English level at least B2

   

Why Quantum-Systems:

• We Stand with Ukraine!
• We believe in the power of combined efforts: straightforward tech expertise paired with a customer-centric focus.
• We are industry pioneers who are ambitious, bold, and visionary.
• We push limits, think outside the box, and strive for technological excellence to shape the future of aerial data.
• We promise to be your runway for individual and professional growth.

Hi!

We are AVEM AERO — an international aviation company specializing in cargo charter operations, GSA services, OCC (Operational Control Center), and comprehensive flight support.

We operate in a fast-paced international environment where attention to detail, quick decision-making, and strong communication are essential to keeping our operations running smoothly.

We are currently looking for an Operations Manager to join our team.

This role combines operations, customer communication, sales support, and coordination with internal teams and external partners.

What you will do:

• Coordinate day-to-day aviation operations

• Communicate with clients, partners, and internal teams

• Handle customer requests and provide timely support

• Support the sales team with operational and client-related tasks

• Coordinate flight-related requests and changes

• Monitor ongoing operations and resolve issues

• Work with external aviation service providers and partners

• Maintain operational documentation and internal processes

• Identify opportunities to improve workflows and efficiency

What will help you succeed:

• 2+ years of experience in Operations, Sales, Customer Support, Aviation, or a similar role

• Experience working in a fast-paced, international environment

• Strong communication and organizational skills

• English level B2 or higher

• Ability to multitask and solve problems quickly

• Attention to detail and a proactive approach

What we offer:

• Opportunity to work in the international aviation industry

• International team and communication with clients and partners worldwide

• Competitive salary based on experience

• Flexible working arrangements

• Paid vacation and sick leave

• Health insurance / healthcare support

• Business trips and international travel opportunities

• Professional development and education support

• Internal training and career growth opportunities

• Corporate events and team activities

• A dynamic environment with real responsibility and room to grow

We are looking for a Python engineer to join our global delivery team.  We expect fluent English and basic to intermediate Python skills.  The main tasks are coordinating customer data engineering requests, monitoring ETL/scraper issues, and building and maintaining complex ETL pipelines.  We have found that a proactive cooperative attitude leads to more success in this role than technical excellence.  Of course, we will push you technically as far as you can go, but this is secondary to good communication and work attitude.

Job Title:  Principal Software Developer/Architect (C#)
Location: Galway, Ireland

Work model: Hybrid, 3 days in-office minimum; additional occasional/or regular in-office days may be required to support your team.
Relocation and visa sponsorship assistance are available for qualified successful candidates. 

Who We Are

At SOTI, we are committed to delivering best-in-class mobile and IoT device management solutions. We are looking for out-of-the-box thinkers that appreciate the art of creating great software.

To us, being visionary is more important than doing things the way they’ve always been done.  

What We’re Looking For

Our people are our most important resource. For us to continue to develop new innovations and achieve the impossible, we are looking for out-of-the-box thinkers that appreciate the art of creating great software. 

As a Principal Developer in the Location Services team, you will be responsible for defining and communicating the technical vision for the future architecture of the Signal and Location Services and other SOTI applications together with Software Architect. You are an excellent coder, helping development teams to make our vision a reality, designing and building low friction APIs, highly responsive web UIs and the backend to support them. This is an outstanding opportunity where you will be responsible for owning the overall architecture of the Location Services and their integration with the SOTI ONE platform. You are passionate about modern technology, and you are driven by your energy to identify and resolve complex problems with an aptitude for learning new technologies.

What’s in it for you?

The People - From our humble origins in our founder’s basement, to our industry leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation and fun.

The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!

The Technology - You’ll get the chance to work with leading edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners which include leading tech giants that will keep you on the cusp of emerging technologies.

What You’ll Do

• Architectural design of SOTI’s products; hands-on code and design major components of the architecture, including APIs, services, user interface, and middleware
• Own and drive non-functional features (performance, security etc.) of the product, bring them from ideation to completion
• Advocate, document, and enforce best engineering practices, design and implementation principles, and coding standards; drive high quality in all phases of software development.
• Assist development teams with design review; suggest innovative solutions targeting large-scale performance, security, and fast delivery; develop prototypes and proof of concepts; enforce compliance with design and security.
• Identify technical debt; assist development teams with technical debt elimination.
• Collaborate with senior management, product, support, and other technical teams, collect requirements, define and communicate product technical strategy, architecture, and design.
• Create and maintain an architecture roadmap, principles, policies, and procedures, a repository of design artefacts (solution architecture, high- and low-level designs)
• Help in growing technical expertise in SOTI; mentor and educate developers as well as quality assurance specialists
• Proactively keep a tab on emerging technologies, evangelize and lead adoption throughout the teams
• Have fun, with all of the above!

Experience You’ll Bring

• Expertise in Computer Science with an excellent understanding of math, algorithms, data structures, design patterns and software architecture, and the ability to understand the logic behind the relationships within programs themselves. 
• 10+ years of combined experience architecting, designing, and implementing multi-tiered software applications
• Strong experience in programming languages such as .NET, JavaScript, Angular, Node JS, MVC etc.
• Excellent hands-on knowledge of relational data models, SQL (MS SQL server) and NoSQL Databases
• Excellent knowledge and experience with ElasticSearch
• Good knowledge of designing and deploying applications in AWS or Azure
• Good knowledge of CI/CD process and integration of SonarCube for code coverage
• Experience working on complex business problems and identification of technical solutions that are flexible and creative
• Highly proficient in software architecture patterns and documentation
• Problem-solving skills with attention to details
• Deep experience in agile software development life cycle, practices, and tools (coding standards, code reviews, source code management, build processes, QA)
• You are a self-starter with a high degree of initiative, a can-do attitude and a positive mindset
• Strong education in Computer Science/Math is preferred

About the SOTI Galway Office

Boasting our growing Research and Development team in Galway, Ireland, we are involved in groundbreaking mobility-focused research, to provide innovative mobile device solutions to our enterprise clients around the world. We are in the heart of Galway City next to the Cathedral and National University of Ireland Galway.

Known as a place of innovation and a growing technology hub, Galway is also an ideal place for families, while keeping young professionals entertained. Whether you are interested in the best restaurants, cozy pubs, festivals, fresh produce or the beautiful sights and landscapes, there is always something to do in Galway.

Enjoy fishing, surfing or hiking, take a day trip to the Aran Islands, or perhaps indulge in the rich cultural heritage and explore the many historical sites in the area. The city’s booming economy, great schools, significantly lower cost of living compared to Dublin, and fun and friendly atmosphere make Galway a great place to live and work.

Relocating from abroad?

Moving to a new country can be exciting and challenging. We have prepared a list of resources to ease your transition to Ireland, and our People & Culture Team will always be available to you for support. Visa sponsorship and relocation assistance are available to successful candidates.

You are a Computer Science expert with a strong understanding of advanced data structures, hashing mechanism, complexity of search, sorting, and you have a high-level knowledge of many sorting algorithms.

Being part of our growing RandD team involved in groundbreaking mobility focused research in the Mobile and IoT sectors, you will be provided with amazing opportunities to work on exciting projects that offer innovative mobile device solutions to our enterprise clients across the world.

What You’ll Do

- Take on research and development projects, break down into fundamental elements, explore potential technical paths and propose team approach for architecture and software development elements;

- Understand existing and future product technical challenges and identify solution paths for development; coaching the team along the technical path for optimal solution design;

- Develop innovative solutions to tackle big industry problems in the Mobile and IoT sectors;

- Actively contribute in brainstorming and idea generation activities, as well as participate in enhancing/maintaining existing solutions;

- Maintain high standards of quality for code, technical documentation, and deliverables;

- Define and implement best coding practices; proactively keep a tab on emerging technologies;

- Provide technical guidance on the research and development of new products and services;

- Work closely with the manager to ensure the product is evolving according to need;

- Write well designed, scalable, reliable, testable and reusable code by using best software development practices, clean code and solid principles;

- Contribute towards the entire development lifecycle of analysis, design, implementation and test;

- Detect, report, investigate, and fix product defects;

- Automation, including writing unit and integration tests;

- Collaborate on projects with an all-star team comprised of varying skillsets through code reviews and design discussions;

- Constantly update your knowledge and stay up-to-date with advanced technologies to be able to provide the best solutions for new projects, and

- Have fun, with all of the above!

Experience You’ll Bring

- 8+ years of hands-on experience in software development and solution design preferably with product companies;

- Proven track record of successfully making a positive impact as a tech visionary;

- Previous RandD experience would be a definite asset;

- You have incredible coding skills. Your programming abilities are way above average and you can engage in meaningful conversations about modern technology;

- You obsess over server scalability and robustness and your work reflects that;

- You are a Computer Science expert with a strong understanding of advanced data structures, hashing mechanism, complexity of search, sorting, and you have a high-level knowledge of many sorting algorithms;

- You are constantly investigating new technologies and introducing them into existing products;

- You possess a deep knowledge of Microsoft technology stack- .NET, .NET Core, ASP.NET Web API, SQL Server;

- You have a demonstrable versatility in various front-end and back-end technologies, ideally AngularJS 6 and above, RxJS and knowledge of Flus and Redux. Additionally, JavaScript, HTML5, CSS3, NodeJS, REST APIs, JSON, WCF, Web API, Unity, LINQ;

- You have excellent understanding of unit test principles, multi-layer architecture, SOA principles and best development practices, as well as previous experience using OOD, Design Patterns, Data Modelling and Storage with well-known relational database (preferably SQL);

- Understanding/or strong interest in agile methods such as Scrum/XP, Behavior Driven Development, and Continuous Delivery;

- You are eager to constantly learn and update your skills, and you like to share knowledge with others;

- You are a self-starter with a high degree of initiative, a can-do attitude and a positive mindset;

- Degree from an accredited college/university or equivalent work experience.

What’s in it for you?

The People - From our humble origins in our founder’s basement, to our industry leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation and fun.

The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!

The Technology - You’ll get the chance to work with leading edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners which include leading tech giants that will keep you on the cusp of emerging technologies.

About Us
 

We're building a wellness ecosystem to help people establish healthier habits. Our roadmap for the next year includes 10 new mobile apps, supplement brands, a fitness band, and a ring.
 

Our team has already built a profitable mobile app business in the utility sector, and now we’re applying our experience to the health and wellness niche. Supported by an established international business group with over 25 years of experience in the digital sector, we're combining the stability of a mature business with the speed and ownership of an early-stage team.
 

We're developing our products from the ground up and growing our team in the areas of product development, marketing, data analysis, creative design and engineering.
 

If you're excited by the opportunity to shape products from their earliest stages, make an impact through your work, and grow alongside the business, we'd love to meet you!

About the Role

Mission

Build a data-driven product development process by defining, tracking, and analyzing key metrics across the entire user journey.

Key Challenges

Establish scalable analytics frameworks, standardized reporting, and reliable data instrumentation across multiple mobile products.

Team

You'll work closely with Product Managers, Marketing, and Engineering, serving as the primary analytics partner for our mobile apps.

What You'll Do

• Partner with Product Managers and Marketing to define, track, and analyze key metrics across the entire user journey — from pre-install acquisition to monetization,
• Build and maintain scalable analytics frameworks across multiple Android and iOS applications, ensuring consistent data quality and consistent metric definitions,
• Lead data instrumentation by defining tracking requirements, event structures, and implementation standards across all products,
• Create and maintain dashboards using Looker, Tableau, Mixpanel, or similar tools to enable data-driven decision-making across Product, Marketing, and leadership,
• Measure and analyze the impact of product features, onboarding flows, AI-powered functionality, and marketing campaigns on acquisition, engagement, retention, and monetization,
• Own analytics for a portfolio of mobile products while documenting and standardizing metric definitions and reporting frameworks.

What We're Looking For

• 5+ years of experience as a Data Analyst, Product Analyst, or in a similar analytics role,
• Advanced SQL skills with experience working with large-scale datasets,
• Strong proficiency with data visualization tools such as Tableau, Looker, Power BI, or similar,
• Experience using Python or R for statistical analysis, automation, and data modeling,
• Experience with LTV and revenue forecasting,
• Strong understanding of advertising monetization, product analytics, web analytics, and subscription-based business models,
• Experience with database design and UML diagrams,
• Understanding of data warehousing concepts and analytics engineering tools such as dbt,
• English level C1 or above.

Nice to Have

• Experience in the Health & Wellness, mobile apps, or subscription-based products domain,
• Experience working in an early-stage product environment,
• Familiarity with AI tools and automation.

What We Offer

• Competitive base salary based on your experience, with the opportunity to discuss a performance bonus after successfully completing the probation period,
• Fully remote work with a flexible schedule aligned with the European time zone,
• The opportunity to join us at an early stage and help shape both our products and the way we work,
• High ownership, autonomy, and direct influence on product decisions,
• A fast-moving, collaborative environment with minimal bureaucracy,
• Work alongside experienced Product, Marketing, Data and Creative professionals while building products for a global audience,
• Potential relocation support, discussed individually.

Hiring Process

1. Intro Call with Talent Acquisition Manager (1 hour),
2. Test Assignment,
3. Final Interview with the Strategic Director (30–45 min),
4. Offer 🎉.

Ready to Make an Impact?

We'd love to hear from you.

Key Responsibilities: 

Agents in this role handle both incoming and outgoing communications to ensure complete issue resolution.

• First Point of Contact: Act as the primary support contact for retailer inquiries across all active client programs
• Kiosk Troubleshooting (Touchpoint Support): Diagnose and resolve device power issues, network connectivity problems, scanner/printer malfunctions, and payment device errors
• Loyalty Program Support: Address loyalty program issues and provide general app support to retailers
• Marathon POS Configuration Support: Provide basic setup guidance, verify configurations, and coordinate with the support team for complex POS requests
• CRM Ticket Management: Triage and respond to support inquiries, accurately documenting issue details, troubleshooting steps, and resolutions
• Knowledge Base Utilization: Apply macros, KB articles, and established troubleshooting flows to resolve common issues efficiently
• Guided Troubleshooting: Walk retailers through common fixes including kiosk reboots, connectivity checks (Wi-Fi/Ethernet/VPN), and app reinstall or settings verification
• Outgoing Communication: Proactively contact retailers and on-site personnel to gather additional information, verify issue resolution, and coordinate troubleshooting steps, or to reach the other aim defined by the project.
• Multi-Project Coverage: Provide support across all active client programs (currently Touchpoint and Marathon ARCO Rewards) with readiness to support new customers as onboarded
• Escalation Management: Escalate tickets appropriately to Platform Support, Engineering, or Hardware Ops when issues fall outside first-contact resolution scope
• L1 Escalation Handling: Receive and resolve escalated cases from Level 1 members support team, providing guidance and advanced troubleshooting
• Documentation Maintenance: Collaborate with internal teams to keep support documentation current and identify gaps in the knowledge base
• Continuous Learning: Participate in ongoing training to stay informed on product updates, configuration changes, and support processes

Qualifications: 

• 1+ year of experience in customer support, help desk, or technical troubleshooting roles 
• Familiarity with kiosk systems, POS hardware, or retail environments preferred 
• Basic understanding of network troubleshooting (Wi-Fi, Ethernet, VPN, static IP) 
• Ability to manage multiple cases at once while staying organized and responsive 
• Excellent communication skills — able to clearly explain solutions to both technical and non-technical users 
• Experience with Freshdesk, Jira, or similar ticketing tools is a plus 
• Exposure to MDM tools and payment hardware is helpful but not required 

Schedule: 

• Mon-Fri: 6 pm ET-10 pm ET (00:00–04:00 CEST)

What should you know about SKELAR? It's a venture builder — in other words, a company that builds companies. Together with founders, we create consumer businesses that become leaders in global markets across EdTech, Mental Health, Petcare, FashionTech, and beyond.

Our teams build tech products that win recognition from Product Hunt and The Webby Awards, earn thousands of glowing Trustpilot reviews, and reach over 10 million users worldwide. That kind of impact doesn't happen by accident — it starts with exceptional people, and our people are our top priority.

We've built an environment where expertise meets opportunity, and where there's no ceiling on what you can achieve. Now we're looking for the kind of people who don't just want a job — they want a challenge.

We’re looking for a Middle Node.js Developer for our partner company, Duomo.

Duomo is an app rooted in Christian values, helping people turn Scripture into daily habits and inner peace. We’re building a leading Christian-tech product for people seeking spiritual renewal.

You will be responsible for:
 

• Driving MarTech Automation: Designing, developing, and scaling backend services to automate marketing technology processes and integration workflows.
• Streamlining Creative Processes: Building robust tools and systems that automate the asset lifecycle and streamline creative operations for the team.
• Enhancing System Observability: Implementing comprehensive tracking, metrics, logs, and tracing (Observability) to ensure high system visibility and performance monitoring.
• Strengthening Infrastructure Reliability: Expanding test coverage (unit, integration, end-to-end) and setting up automated testing pipelines to ensure high code quality and fault tolerance.
• Architecting Scalable Solutions: Participating in system architecture design, code reviews, and optimizing backend performance to support business growth.

What you need to succeed in this role:

• 2+ years of experience with Node.js + TypeScript & NestJS.
• PostgreSQL + any typed ORM (Drizzle, Prisma, or TypeORM).
• Redis & Message Queues (BullMQ, RabbitMQ, or SQS) — hands-on experience with idempotency, retries, and distributed locks.
• Third-party REST API integrations — handling rate limits, pagination, and partial failures.

• Docker, CI/CD, and unit testing with Jest

   

  Nice-to-Have Requirements

• Experience with Facebook Marketing API, Google Ads API, or other ad platforms (TikTok, Applovin)
• Cloud & Infra: AWS (ECS, ECR, S3, Lambda) and GitHub Actions
• Observability: Prometheus, Grafana, and structured logging
• Integrations with Airtable API and Google Sheets API
• Practical experience with LLM APIs (Claude, Gemini) — structured output and prompt versioning

Why Duomo:

— You’ll work on a product with a clear mission and real values.
— You’ll help us transition from a content-rich app into a truly connected spiritual platform.
— You’ll be early enough to influence how product is done at Duomo long-term.

What we offer:

— Competitive salary;
— Significant impact on a rapidly growing business and contribution to how it shapes up;
— Ample career opportunities for ambitious growth and development;
— A possibility to attend internal, external courses, seminars and the access to a corporate library;
— Comfortable working environment. We provide all necessary work equipment for your role and serve complimentary breakfasts, lunches, and snacks in the office;
— 20 days of paid vacation, medical insurance and a variety of sports activities available for employees inside and outside the office.

At SKELAR, we've built an environment where people can grow, build, and do the most meaningful work of their careers:

• SKELAR Platform. The operational backbone of our venture builder. It exists to help founders move faster and easier — so business teams can stay laser-focused on the product while 10+ specialized Platform takes care of everything else: Legal, Finance, HR, Admin, Talent Acquisition, Employer Branding, IT, and more.
• Networking and knowledge-sharing as a way of life. Our people include co-founders who've launched multiple businesses and some of the sharpest specialists in the industry. Whatever expertise you need, it's never far away.
• Learning programs you won't find anywhere else. We've developed our own educational tracks for teammates to choose from — a two-month school for first-time managers, intensive AI workshops, and professional clubs for engineers, product managers, and more.
• Meaningful impact in Ukraine. The SKELAR Foundation was created by our own people, and every employee plays a part in bringing important social initiatives to life. We founded Europe's first accelerator for veterans and are working to build lasting support structures for veterans at a national scale.
• Spaces designed to inspire. Our offices are places people actually want to be — with an in-house gym, a climbing wall, Bali-inspired green spaces, and libraries. Every detail, from service and security to comfort and design, is built to match the pace of our growing teams.
• Everyday comfort built in. Meals, gym access in Kyiv or a partial fitness stipend in Warsaw, health insurance, paid business travel where the role requires it, and corporate partner discounts.

We'd love to tell you more in person.

Join us at SKELAR and help build the next big everything!

About us:

International IT company ZONE3000 has been providing complete solutions for developing and supporting web services (domain registration, hosting, SSL certificates, private mail) for 25 years. Our strategic partners are the world’s second biggest domain registrar Namecheap and a leading Ukrainian hosting provider HOSTiQ. We cooperate with more than 2200 specialists and are listed in the TOP 10 of the largest biggest IT companies in Ukraine.

Job requirements:

ZONE3000 opens up new opportunities, who might be interested in them?

• young ambitious professionals, who are just dreaming about pursuing an IT career;
• students willing to combine education with a professional development path;
• specialists seeking to master a new industry or change their occupation completely.

If you catch yourself thinking that this description fits you perfectly, it’s about you, check out our current position of Customer Support Specialist.

The only requirement for this position is an Intermediate or above level ofEnglish. All the technical details and professional skills will be taught at our training.

You’ll work remotely and do shifts. That’s why you can effectively manage your working time, and even combine work with studying.

What you’ll get:

• A job in the most stable and reliable IT industry. Job experience in an IT company by international standards.
• Formal employment, paid vacation and sick leave.
• Stable income starting from $400. Night shifts are paid extra (rate х1.5), for example: if you have 6 night shifts in a month, you’ll get $457.
• Technical training course where you’ll gain professional insight into web services, domains, hosting and the internet in general. You’ll also learn how to interact with clients all around the world and how to manage business communication. The company will pay you $300 after successfully passing the end-of-level test.
• Professional development opportunities and also a pay rise. For additional initiatives or extraordinary results you can get monthly and quarterly bonuses.
• Opportunity to change your position using our Internal Mobility project. We always listen to your wishes and support your talents and abilities. For example, you might want to get a job in other business fields, in other IT positions: Product Owner, Project Manager, Scrum Master, software developer, system administrator, etc.
• Development of soft and hard skills in the corporate training centre with training materials provided by our New York colleagues.

What you will do:

• Consult and support users of our products in solving various issues related to web services. For example, it can be assistance in choosing services, installation or setting up our products and services. Communication is provided through chats and tickets (emails)

Some extra perks you’ll get:

• FreeEnglish classes: grammar lectures, speaking clubs.
• Points accumulation system, where the points can be exchanged into certificates with MAKEUP, Rozetka, Citrus, JYSK, etc.
• Discount system for our employees, where you’ll get discounts and special offers from our partners (food delivery and entertainment venues, medical centres and pharmacies, beauty parlours and gyms, educational courses and much more).
• Corporate culture which involves a warm and welcoming team atmosphere, team buildings, corporate parties* and other activities which make workflow processes more enjoyable and valuable.
• Team buildings and corporate parties are on hold for the duration of the armed conflict.

We’re looking for a hands-on Product Growth Manager to help us turn early traction into a scalable product.

Our SaaS automates lead generation and proposal management for Upwork agencies and small teams. We already have paying customers and proven results, but our key challenge is reducing the time it takes a new customer to see meaningful results or find better PMF

Your mission:

• Improve onboarding and activation
• Reduce Time-to-Value from 30–60 days to 7–14 days
• Analyze customer behavior, funnels, and campaign results
• Improve AI prompts, targeting, and default settings
• Talk to customers and identify product bottlenecks
• Run experiments and measure their impact
• Turn successful customer workflows into product features and automation

We’re looking for someone data-driven, proactive, and highly hands-on who enjoys figuring out why something doesn’t work and how to fix it.

Experience with SaaS, growth, AI products, Upwork, lead generation, or marketplaces is a strong plus.

We are looking for an experienced full-stack engineer who works primarily through AI tools and can take ownership of features end to end. You will join a German product team building business software and mobile apps for their clients. 

The working language is German: meetings, specifications and client communication are all in German.

This is not a classic "write code all day" role. Most of the implementation is done together with Claude and other AI agents. What matters is that you understand the whole system, ask the right questions, judge whether a solution is good enough, and move tasks forward independently.

What you will do
• Deliver features across backend, web frontend and mobile apps, working mainly through AI coding agents (Claude Code or similar)
• Research unfamiliar parts of the system, evaluate the existing implementation and propose what to change
• Clarify requirements directly with the German team and with the client, including business questions
• Work with databases, REST APIs and integrations with the client's ERP and third-party systems
• Spot problems on your own and resolve them
• Take tasks from ticket to release, including testing and handover

Requirements
• 5+ years of commercial software development
• Real full-stack experience: backend, web frontend and at least some mobile development
• Experience with .NET/C# or the ability to work in it confidently; Node.js, React and React Native are also relevant
• Good SQL skills and experience with REST APIs and system integrations
• Daily hands-on use of AI coding tools (Claude Code, Cursor or similar) in real projects, not only for autocomplete
• German at C1 level or higher; you must be comfortable leading a technical or business conversation in German
• Independence: you find the information you need and do not wait for detailed instructions

What we offer
• Remote work, long-term project with a German product team
• A role where AI-driven development is the standard way of working, not an experiment

ll partner with engineering teams globally to improve the reliability, scalability, and operational excellence of our cloud platform.
As a Senior SRE, you'll lead engineering-driven reliability initiatives by building automation, improving deployment processes, advancing observability, and driving operational excellence across our production environment.

Responsibilities
 

• Reliability Engineering – Design and implement solutions that improve the reliability, availability, and scalability of our production platform while proactively identifying and eliminating operational risks.
• Automation & Platform Engineering – Build internal tools and automation that eliminate manual operational work, improve engineering productivity, and streamline production workflows.
• Observability – Improve monitoring, alerting, dashboards, and production visibility while driving initiatives that reduce alert fatigue, improve incident detection, and strengthen operational insights.
• Production Rollouts – Design, improve, and support production deployment processes using modern release strategies such as Canary, Blue/Green, and Feature Flags to ensure safe and reliable releases.
• Production Reliability & Incident Response – Lead the investigation and resolution of critical production incidents, perform root cause analysis, and implement long-term preventive improvements that improve platform resilience and reduce recurring issues.
• On-Call & Operational Excellence – Participate in the team's on-call rotation, ensuring reliable production operations. Respond to critical incidents, collaborate with engineering teams during service disruptions, and drive engineering improvements, automation, and operational best practices that reduce operational toil and prevent future incidents.
• Cloud & Infrastructure – Design, maintain, and improve our Kubernetes-based cloud platform, CI/CD pipelines, and production infrastructure running on GCP and AWS.
• Engineering Partnership – Collaborate closely with Software Engineers, DevOps, DBAs, and Product teams to improve reliability across the software development lifecycle and promote SRE best practices.
   

Requirements
 

• 5+ years of experience in Site Reliability Engineering, Platform Engineering, DevOps, or Infrastructure Engineering.
• Hands-on experience operating Kubernetes in production environments.
• Strong experience working with public cloud platforms (GCP or AWS).
• Strong programming and scripting skills (Python preferred; Go or Bash are a plus).
• Experience designing and building automation and internal engineering tools.
• Experience working with CI/CD pipelines and modern deployment methodologies.
• Hands-on experience with observability platforms such as Datadog, Prometheus, or Grafana.
• Strong understanding of Linux, networking, distributed systems, and cloud-native architectures.
• Excellent troubleshooting, debugging, and root cause analysis skills.
• Strong communication skills and experience collaborating with globally distributed engineering teams.
   

Advantages
 

• Experience with Infrastructure as Code (Terraform, Ansible, etc.).
• Experience with messaging and distributed technologies such as Kafka, Pub/Sub, or Redis.
• Experience supporting modern deployment strategies such as Canary, Blue/Green, or Feature Flags.
• Familiarity with OpenTelemetry and modern observability tooling.
• Understanding of Site Reliability Engineering principles, including SLIs, SLOs, and error budgets.
• Experience working in large-scale SaaS production environments.
• Relevant cloud or Kubernetes certifications (GCP, AWS, CKA, CKAD).
  
  Why Join Us?
  Join a team where Site Reliability Engineering is treated as an engineering discipline—not just an operations function. You'll work on large-scale cloud infrastructure serving enterprise customers while building automation, improving observability, and enabling engineering teams to deliver software safely and reliably.
• You'll collaborate with a global SRE organization using modern cloud-native technologies, Kubernetes, distributed systems, and large-scale SaaS workloads. You'll have the opportunity to lead impactful reliability initiatives, influence engineering best practices, and solve complex production challenges that directly improve the experience of both customers and engineering teams.