Jobs at Djinni

Position Overview:
We are seeking an experienced and highly skilled Middle+ Business Analyst to join our team in a leading pharmaceutical company. This role will focus on supporting data-driven and AI-powered initiatives that enhance decision-making, operations, and advanced analytics.

The ideal candidate should have a strong analytical background and the ability to translate business needs into actionable insights and requirements for both AI-driven products.

This is an opportunity to work in a Fortune 500 company, contribute to life-changing projects at the intersection of data and artificial intelligence, and collaborate with a team of experts in a fast-paced, innovation-focused environment. You will be an integral part of a mission that aims to enhance healthcare outcomes through advanced analytics and AI innovation.
 

Key Responsibilities:

• Collaborate closely with cross-functional teams, including data scientists, product managers, and data engineers, to understand business objectives and identify data and AI opportunities.
• Conduct thorough requirements analysis for AI-centric projects, including gathering, documenting, and validating requirements to support product design and development.
• Create and maintain comprehensive documentation, including user stories, functional specifications, and data/AI workflows.
• Participate in data governance, quality, and compliance initiatives, ensuring the accuracy, integrity, and ethical use of data in AI models and analytics.
• Work with stakeholders to understand business goals and translate them into actionable requirements.
• Act as a liaison between business users and technical teams, ensuring clear communication and alignment.
• Actively participate in testing and validating deliverables— AI models and product features—ensuring outputs meet business requirements, are user-friendly, and align with compliance standards before launch.
  
   

Qualifications:

• 3+ years of experience as a Business Analyst with exposure to AI-focused projects.
• Hands-on experience defining business requirements for AI or machine learning initiatives (e.g., predictive analytics, NLP solutions, intelligent automation etc.).
• Proven ability to support and execute testing of deliverables (e.g., user acceptance testing, functional validation), ensuring high-quality outcomes.
• Experience with data governance, data quality, and data privacy compliance within regulated industries is a plus.
• Excellent communication skills with the ability to translate complex technical details, including AI concepts, into business language for stakeholders.
• Highly organized and detail-oriented, with strong problem-solving skills.
• Strong analytical skills.
• Familiarity with data visualization and reporting tools (e.g., Tableau, Power BI) is a plus.
• Basic understanding of SQL or data querying, though not required to perform data engineering tasks.
  
   

24PLAY is a product company from Ukraine that has been developing and publishing mobile games since 2019. We are a team of professionals who have launched dozens of popular games and gained over 100 million satisfied players worldwide. Our games include Zombiepunk, Bliezkrieg Assault, Street Dude, and more.

As a Diia City resident, we offer employee reservation starting from the first day of employment.

We are currently looking for a Junior/Middle Motion Designer to share our core company values:

Creativity: We actively encourage and embrace each other’s ideas, transforming them into reality through collaboration and innovative thinking.
 Integrity: We commit to providing honest feedback and realistically assessing situations, fostering a culture of trust and transparency.
 Productivity: We strive to optimize our workflows to achieve the best possible results in the shortest timeframe, ensuring efficiency and effectiveness in our operations.
 Uncompromising Quality: Our commitment to excellence drives us to prioritize the quality of our work above all else, ensuring that we consistently deliver outstanding results.
Healthy Lifestyle: We advocate for a healthy lifestyle and stand against harmful habits, promoting well-being and balance within our team.

We are looking for a professional for the role that requires:
 

• Full-time job;
• Office-based in Kyiv;

Main responsibilities:
 

• Create advertising creatives based on gameplay recordings or in-game assets (including capturing gameplay footage in Unity when needed);
• Generate fresh and engaging ideas for creatives.

Our ideal candidate:
 

• At least 1 year of experience in gamedev as a Motion Designer;
• Understanding of composition, editing principles and techniques, sense of rhythm, and ability to work with color;
• Ability to work with sound and basic knowledge of sound design;
• Understanding of core animation principles;
• Basic understanding of advertising creative structure;
• Proficiency in Adobe software (After Effects, Photoshop, Premiere, Illustrator), but you’re also welcome to use any additional tools you’re comfortable with;
• Ability to work with vector web animation (SVG, TGS formats).

Nice to have:
• Experience working with Unity and understanding of its basic components;
• Experience with 3D graphics / Blender / Ability to set up 3D renders (lighting, materials);
• Experience creating store assets for App Store and Google Play;
• Use of AI tools in daily workflows.

Why join our team?
• Fully Legal: Official employment in full compliance with Ukrainian labor legislation, including paid vacation (24 days) and sick leave (unlimited).
• Professional Team: A high-performing group of skilled individuals committed to excellence.
• No Overtime: We prioritize a healthy work-life balance, with no overtime required.
• Stable Payments: No payment delays since the foundation of the company.
• Professional Development: Access to mentorship programs and our internal library for continuous growth.
• Events: Enjoy board games, masterclasses, corporate events, sports activities, and free English classes.
• Comfortable Workspace: A modern office in Kyiv featuring a spacious lounge, fully-equipped kitchen, sports zone, cinema, and complimentary spa facilities for employees.

We are bill_line — a fintech company born in Ukraine, now conquering the global payments market.

Our core product is a payment solution for any online business, and we improve it every single day. A bill_line client can be any business that needs a payment solution — from a small online store to banks, insurance companies, or charitable organizations.

Why us?

bill_line is a “Swiss army knife” in the fintech world for any client that needs to accept payments worldwide. This means our bizdev, support, legal, and finance teams stay with the merchant from the connection request to integration and transaction сопровождение.

We are proud of our approach and its results. But every success is a puzzle — and only the best team in the world can assemble it.
Want to become part of it and help transform the Ukrainian and global fintech market? Great — because we are currently looking for a CFO.
 

Daily responsibilities

• Development and implementation of the company’s financial strategy aligned with long-term business goals
• Financial planning, budgeting, and forecasting management
• Control of accounting, reporting, and compliance with internal and external standards
• Preparation and analysis of financial reports and recommendations for management
• Cash flow management, cost optimization, and budget compliance control
• Interaction with banks, external auditors, and outsourcing companies
• Development of ERP systems and financial processes
• Team building and management
   

We expect from the candidate

• Experience in a senior financial leadership role (CFO) in fintech or related industries
• Strong knowledge of accounting, budgeting, risk management, and financial analysis
• High analytical skills, strategic thinking, and decision-making ability
• Experience implementing and optimizing financial processes and ERP systems

We offer

• Our HQ in resilient Kyiv, near Zvirynetska metro station
• Everything you need to work effectively from day one (top equipment, service subscriptions, and more)
• Hybrid format: Monday, Wednesday, Friday in the office, other days optional. Even during blackouts you’ll have stable Wi-Fi, backup power, independent heating, a gym zone, shower, and even a sleeping area
• We are Diia.City residents — providing multiple employment options from day one
• 24 paid vacation days (unused days compensated financially)
• Fully paid sick leave
• Corporate lunches from GudFood
• Mandatory medical insurance
• Psychological support sessions — we care about mental health

Supplax is an American company with a Ukrainian heart that has been actively growing in the market for over 5 years. We serve as a remote back office for craftsmen in the United States who specialize in repair services. Our team includes more than 100 specialists and fully handles all organizational and operational processes, except for the repair work itself. These include marketing, sales, management of technicians’ teams, quality control, collecting reviews, training technical staff, and more. We operate in 30+ major cities across the U.S. and have successfully completed over 30,000 repair projects.

You can learn more about the company by following this link: https://youtu.be/lwjSSnodHmg. There you will learn about our mission, values, advantages, and hear about working at Supplax directly from our employees.

Supplax is rapidly evolving and growing, so we are currently looking for an active Sales Manager. In this role, you will be responsible for working with a cold contact database: establishing the first contact with potential clients, identifying their needs, and generating interest for further cooperation.

What you will get by becoming part of Supplax:

• Full-time employment with a five-day working week.
• Remote work format.
• Working hours: 16:00 — 01:00 Kyiv time.
• Comprehensive training and immersion into the specifics of the role.
• Salary of $800 + up to $1000 in performance-based bonuses.
• Structured work with B2B clients, specifically designers and contractors.
• Regular English practice with a teacher.
• The opportunity to quickly develop cold-calling skills.
• Career growth to an Account Manager position based on strong performance.

Your role will include:

• Active work with cold calls (200+ calls per day).
• Initiating the first contact with potential clients and identifying their interest in cooperation.
• Passing interested leads to the Account Manager.

You are definitely our match if you:

• Have a high level of spoken English — not lower than C1 (or a confident B2+ with regular practice), as the position involves constant communication with native speakers.
• Feel comfortable with cold calling and are not afraid of active communication.
• Your comfort zone includes frequent conversations, initiative, and result-oriented work.
• Can work efficiently in a fast-paced environment.
• Learn quickly and are ready to continuously improve your cold-calling skills.

Interested? Apply now and see you at the interview! 🚀

Due to the launch of a new project, we are looking for a Automation QA Engineer to join our team and help ensure high product quality through both manual and automated testing.

Responsibilities:

Perform manual testing of web applications (functional, regression, exploratory testing);

Create, maintain, and execute test cases, checklists, and test documentation;

Identify, document, and track bugs, and verify fixes;

Develop and maintain automated tests to ensure product stability;

Cover critical functionality with API/UI automation;

Support and improve the existing test automation framework based on new requirements;

Collaborate closely with developers, product managers, and QA team members to improve overall product quality.

Required Skills:

1+ years of experience in QA (manual and automation);
Experience with at least one test automation framework: Playwright, Cypress, or WebdriverIO;

Understanding of QA methodologies, testing types, and software development lifecycle;

Hands-on experience in manual testing (web applications);

Basic knowledge of JavaScript/TypeScript;

Understanding of API testing principles (REST);

Experience with test case management and bug tracking tools;

English – Intermediate level (written and spoken);

Strong attention to detail, analytical thinking, and proactive mindset.

Nice to Have:

Experience with Linux and Docker;

Familiarity with CI/CD processes;

Basic knowledge of SQL;

Experience combining API and UI testing in automation;

Understanding of version control systems (e.g., Git).

NuxGame works with iGaming operators of all scales helping companies access new markets or enhance their existing brands. As a casino gaming software company, NuxGame provides solutions to build outstanding brands and fulfill your business goals. We are looking for a Sales Manager to join our team.

Your position will include:

• Managing and developing external communication channels of the company;
• Identifying client needs and pain points within the iGaming industry;
• Developing tailored commercial proposals for B2B partners;
• Driving online and offline sales processes;
• Collaborating closely with customer service and business development teams;
• Working with both inbound and outbound leads (generated by marketing and through proactive outreach);

• Building and developing referral partnerships and connections within the industry.

   

What we expect from the candidate:

• 3+ years of experience in the iGaming industry, preferably within a B2B provider company;
• Proven experience working with iGaming platforms or aggregators;
• Strong understanding of the B2B iGaming ecosystem (operators, providers, aggregators);
• Experience in IT / tech sales, ideally in a product or platform environment;
• Fluent English (both written and spoken);
• Strong communication, negotiation, and relationship-building skills;

•  Results-driven mindset with a focus on revenue growth

   

What would be a plus:

• Experience of participation in international Gambling exhibitions.

What we offer

We believe that a happy team builds the best products. Here is how we support you:
 

• Remote & Flexible: Work from anywhere. Our core hours are 09:00/10:00 to 17:00/18:00 (Kyiv time), Mon-Fri.
• Financial Stability: Timely payment for compensation for services.
• Personal Equipment Policy: equipment are provided for use to ensure comfortable and efficient work.
• Knowledge Sharing: We regularly gather to discuss new trends, share insights, and elevate one another.
• Community: At NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: We encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: up to 29 days off per year, including up to 5 days for health-related absence (without medical confirmation).
• Atmosphere: A friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.

We believe in unlocking the inner potential of each team member within an open and democratic culture.
 

Waiting for you on our team!

We are looking for a Sales Manager focused on tenders to join DeviQA, a software testing and QA company.

This role is fully dedicated to identifying, managing, and winning tender opportunities (RFPs / RFQs), primarily in the QA and software development space.

Key Responsibilities:

• Search for and identify relevant tenders and procurement opportunities;
• Manage the full tender lifecycle: from qualification to submission
• Prepare high-quality RFP / RFQ responses;
• Collaborate with internal teams (delivery, QA, tech) to build competitive proposals;
• Develop strategies to increase win rate in tenders;
• Maintain pipeline and documentation for all tender activities.

Requirements:

• 2–3 years of experience in tender management, sales, or business development;
• Proven experience winning tenders (mandatory);
• Strong hands-on experience with RFP / RFQ processes;
• Understanding of where and how to find tenders;
• Experience in QA / software testing is a strong plus;
• Alternatively, solid experience in IT services / software development sales;
• Strong communication and proposal-writing skills;
• Ability to work independently and own the tender direction.

Nice to Have:

• Experience with international tenders (US / EU markets);
• Familiarity with outsourcing / outstaffing models.

iPay.ua — a nationwide online payment and transfer service in Ukraine that allows users to pay for goods and services at over 2,000 merchants using payment cards.
We are one of the leaders in the online payments industry. Every day, we process over 76,000 payments, with more than 27 million transactions completed in 2025. Learn more about us, our mission, values, and goals on our site.
Now we find a Senior PHP Developer.

Наразі ми шукаємо Senior PHP Developer (Backend-focused, React.js as a plus) до нашої команди.

Requirements

— Backend (core focus):
Strong experience with PHP 7/8 (Laravel or similar frameworks). Ability to work with legacy code and improve it safely.
— System thinking:
Experience with high-load or mission-critical systems (payments, fintech, or similar). Understanding of performance bottlenecks, consistency, and failure scenarios.
— Databases:
Strong MySQL skills: query optimization, indexes, working with large datasets (10M+ records).
— Architecture:
Solid understanding of OOP, SOLID, and practical design patterns (not textbook cosplay).
— API design:
Experience building and maintaining REST APIs.
— DevOps basics:
Git, CI/CD, basic Docker usage, understanding of production environments.
— Frontend (secondary):
Experience with React.js is required at a practical level (understanding architecture, ability to support or launch features), but this is not a frontend-heavy role.

Nice to Have

— Experience with payment systems or fintech
— Understanding of PCI DSS / security basics
— Experience with observability (logs, metrics, tracing)
— Experience working with legacy systems under load

Responsibilities

— Work hands-on on backend logic and critical payment flows
— Improve and stabilize existing system (performance, reliability, edge cases)
— Design and implement new features and APIs
— Participate in architectural decisions (practical, not theoretical)
— Support integrations with external partners (banks, PSPs, etc.)
— Help team with code reviews and knowledge sharing

We are looking for an experienced Senior Account Manager to lead and grow enterprise-level client accounts. In this role, you will act as a strategic partner to key clients, driving long-term collaboration, identifying expansion opportunities, and owning revenue growth within your portfolio.

This position requires strong commercial expertise, strategic thinking, and the ability to build trusted relationships with enterprise stakeholders across multiple levels.
 

Responsibilities:

- Build and maintain long-term, trusted relationships with enterprise clients

- Gain a deep understanding of clients’ business objectives, technology landscape, and growth strategy

- Identify and proactively drive upsell and cross-sell opportunities aligned with client needs

- Propose relevant IT services and solutions that support clients’ strategic and operational goals

- Monitor account health, client satisfaction, and delivery performance

- Resolve escalations and issues in a timely and professional manner

- Conduct regular business reviews to discuss performance, strategic alignment, and new initiatives

- Own revenue targets and drive account growth through structured commercial planning and expansion strategies
 

Requirements:

- 5+ years of experience in Account Management within the IT industry, with a strong focus on enterprise clients

- Proven track record of successfully growing and upselling enterprise accounts

- Excellent communication, negotiation, and stakeholder management skills

- Strong business acumen with the ability to connect IT solutions to client ROI and strategic outcomes

- Experience managing complex, multi-stakeholder relationships across departments and time zones

- Proactive, independent, and comfortable working cross-functionally with delivery, finance, and executive teams

- English level: Advanced

What you’ll get:
- Flat hierarchies and short decision paths, openness to new ideas
- Flexible working schedule
- Reimbursement for professional certification
- Annual paid vacation — 18 working days
- Paid sick leave — 10 working days
- English classes
- IT club card — applicable to the Lviv region
- Sport classes compensation
- Comfortable office locations or remote work.

Hiring Process:

- HR Interview

- Interview with Head of Delivery

- CEO Interview (optional)

We are looking for a Middle Account Manager to build and develop long-term relationships with mid-size and growing client accounts, ensure smooth delivery, and contribute to revenue growth.

This role is ideal for an IT professional who combines strong client orientation, commercial awareness, and the ability to collaborate effectively with cross-functional delivery teams.

Responsibilities:

— Build and maintain strong, long-term relationships with assigned clients
— Develop a deep understanding of clients’ business goals and technology landscape to identify growth and support opportunities
— Identify client needs and support upsell and cross-sell initiatives
— Ensure smooth service delivery in close cooperation with engineering teams
— Monitor account health, client satisfaction, and operational performance
— Proactively identify risks and escalate when necessary
— Conduct regular check-ins and performance sync meetings with clients
— Support commercial discussions and contract renewal processes
— Contribute to revenue growth through account development initiatives

Requirements:

— 3+ years of experience in Account Management or a related role (Project Manager, Business Development Manager, Sales Manager) within the IT industry
— Proven experience managing commercial conversations and supporting upsell initiatives
— Strong communication and relationship-building skills
— Ability to understand client business needs and translate them into clear, actionable requests for delivery teams
— Experience working with cross-functional teams (delivery, finance, recruitment)
— Highly organized, proactive, and capable of managing multiple accounts simultaneously
— Strong problem-solving skills and client-oriented mindset
— English level: Advanced

What you’ll get:

— Flat hierarchies and short decision paths, openness to new ideas
— Flexible working schedule
— Reimbursement for professional certification
— Annual paid vacation — 18 working days
— Paid sick leave — 10 working days
— English classes
— IT club card — applicable to the Lviv region
— Sport classes compensation
— Comfortable office locations or remote work.

 

Hiring Process:

— HR Interview
— Test task
— Interview with AM Team Lead
— Interview with Head of Delivery

What You’ll Be Driving:

• Team management: Leading and managing the Private Entrepreneur HUB team, distributing responsibilities within the PE Hub team, conducting analysis and oversight of FOP Hub team’s performance, forecasting human resource needs, team development planning; determining KPI and PDP metrics;
• Compliance: Ensuring compliance with regulations and laws. This includes staying up-to-date with changes in legislation, establishing team knowledge exchange;
• Internal controls: Implementing and maintaining strong internal controls over PE Hub team work, providing full spectre of accounting service;
• Financial reporting: Ensuring the accuracy of the reporting approaches applied by the PE Hub;
• Launch of new locations: Conducting research on new locations, establishing the working workflow for the PE Hub, and ensuring the completeness and accuracy of supporting documentation;
• Process improvement: Continuously evaluating and improving internal processes and systems to enhance efficiency, accuracy, and compliance. Identifying opportunities for automation and optimisation of workflow.

What Makes You a GR8 Fit:

• A minimum of 5 years of experience in accounting and reporting, including the supervision of PE activities;
• Financial principles and standards: Strong understanding of accounting principles, regulations, and standards in the areas of corporate finance and PE activities, taxes;
• Business acumen: Familiarity with regulatory and compliance requirements specific to financial reporting, tax, PE activities;
• Analytical skills: Ability to analyse accounting data and trends, tax planning;
• Compliance and control: Knowledge of internal controls and risk management frameworks specific to corporate and PE accounting/taxation to mitigate risks and ensure regulatory compliance;
• Regulatory knowledge: Up-to-date understanding of relevant laws, regulations, and standards related to corporate accounting and taxes, PE activities and taxes, including tax regulations and reporting requirements, in relevant jurisdictions for GR8 Tech PE;
• Audit knowledge: Experience in managing audits (could be internal);
• Problem-solving abilities: Capacity to identify and resolve complex issues, address discrepancies, and ensure accurate work processing under tight deadlines;
• Communication skills: Effective verbal and written communication skills;
• Leadership skills: Ability to lead and motivate a team, delegate tasks effectively, and provide guidance and direction to achieve departmental goals;
• Technology and ERP systems: Familiarity with accounting software and systems, including understanding their capabilities and limitations, and experience in optimising accounting processes within these systems;
• Fluent English (B1+), both written and spoken;
• Language skills: Ukrainian or Russian fluent.

Reteno is the messaging platform for app user retention. It’s designed to identify and retain the right users through perfectly timed and channel-optimized campaigns without developers. We help mobile teams grow their product and revenue through personalized push notifications, in-apps, emails, SMS, and more. Reteno is trusted by 300+ leading brands worldwide, including Welltech, Boosters, Reface, RetouchMe, and plenty of smaller apps that scale with us. We are currently looking for a Sales Manager (Active sales).

KEY RESPONSIBILITIES:

• Closing the deals
• Attracting clients through various channels;
• Selling the functional capabilities of the Reteno platform to potential clients;
• Identifying needs and assessing the potential of leads;
• Conducting demos (presentations) during online meetings;
• Crafting well-structured commercial proposals;

• Maintaining accurate and organized work within internal systems and CRM.

   

SKILLS AND EXPERIENCE:

• Proven track record of successfully working with B2B clients;
• Strong ability to achieve results;
• Consistently meeting monthly and quarterly sales targets;
• Proficient in English at an Upper-Intermediate (B2) level and continuously improving;

• Committed to the ongoing development of hard and soft skills.

   

WOULD BE A PLUS:

• Experience working with mobile applications.
• Experience working at B2B SaaS or other product companies.

• A solid understanding of digital marketing.

   

WE OFFER:

• Flexible 8-hour work schedule, Mon-Fri.
• Opportunity to work remotely or with a hybrid schedule.
• 18 working days of vacation and official holidays off.
• Partial compensation for English language courses and other educational programs;

• An awesome team of professional and fun individuals.

   

If you’re looking for a dynamic and ambitious product company with continuous innovations and exciting projects (Reteno, eSputnik, Yespo) — join our team.

As a System Analyst on the Fintech Core project, you will define technical architecture, system specifications, and integration designs for a white-label modular fintech platform that enables rapid creation of digital banking and payment products.

The platform provides a complete technology stack including general ledger, middleware, mobile/web applications, and extensive third-party integrations for KYC, payments, card issuance, and compliance. You’ll work closely with Business Analysts, Solution Architects, and Engineering teams to translate business requirements into detailed technical specifications, design robust system architectures, and ensure seamless integration across microservices while maintaining regulatory compliance and enterprise-grade security.

This role offers hands-on experience designing financial systems at scale, with exposure to payment processing, card networks, digital wallets, cross-border transactions, and regulatory compliance frameworks serving multiple fintech implementations globally.

General project description Fintech Core is a white-label modular fintech solution designed for rapid creation and launch of digital banking and payment products. It provides a comprehensive, turnkey platform that enables businesses to build neobanks, digital wallets, payment systems, and other fintech products within 3 months rather than years. The solution includes a complete technology stack: a robust general ledger platform, middleware layer, customizable frontend applications for iOS/Android/Web, and extensive third-party integrations for KYC, payments, card issuance, and compliance. Unlike traditional SaaS offerings, Fintech Core provides full access to source code, eliminating vendor lock-in and enabling deep customization.

The platform is built on microservices architecture with modular components that can be independently scaled and customized. It supports multi-currency operations, cross-border payments, card issuing, account management, transaction processing, compliance monitoring, and back-office orchestration. The solution is PCI & DSS compliant and designed to meet regulatory requirements across multiple jurisdictions.

Project stage: Active development and continuous enhancement. The platform is mature with multiple successful implementations but undergoes constant evolution to incorporate new regulatory requirements, payment integrations, and fintech capabilities. Quality, scalability, and compliance are paramount priorities.

The size and the structure of the team Cross-functional team including Product Owners, Business Analysts, System Analysts, Frontend/Backend Developers, QA Engineers, DevOps, Security Specialists, and Compliance Consultants. The team operates in an Agile environment with close collaboration between technical and business functions.

YOUR BACKGROUND

Technical Skills -4+ years of experience as System Analyst, Technical Analyst, or similar role in fintech or banking domains -Strong understanding of financial systems architecture including general ledgers, payment processing, and account management -Experience with microservices architecture, API design, and distributed systems -Proficiency in creating technical documentation: system design documents, data flow diagrams, sequence diagrams, ER diagrams -Knowledge of database design and data modeling for transactional systems -Understanding of integration patterns, message queues, and event-driven architectures -Familiarity with payment systems standards (ISO 20022, SWIFT, SEPA, card schemes) -Experience with API specifications (REST, OpenAPI/Swagger, webhooks) -Understanding of cloud infrastructure and deployment architectures (AWS, Azure, GCP) -Knowledge of authentication and authorization mechanisms (OAuth, JWT, API keys)

Domain Knowledge -Understanding of core banking concepts: accounts, transactions, balances, ledgers, reconciliation -Knowledge of payment flows: domestic/international transfers, card payments, digital wallets -Familiarity with KYC/AML processes and regulatory compliance requirements -Understanding of financial data security standards (PCI DSS, GDPR) -Experience with fintech product features: onboarding, card issuing, FX, acquiring

Analytical & Documentation Skills -Excellent analytical thinking and problem-solving abilities -Strong technical writing skills with attention to detail -Ability to translate complex business requirements into technical specifications -Experience with UML, BPMN, or similar modeling notations -Proficiency with documentation tools (Confluence, Notion, or similar) -Experience with requirements management and traceability

English level - Upper-Intermediate.

Skills that will be a plus:

• Experience with white-label or multi-tenant system architectures
• Knowledge of blockchain and cryptocurrency integrations
• Familiarity with regulatory frameworks (PSD2, Open Banking, MiFID)
• Experience with performance testing and system optimization
• Understanding of DevOps practices and CI/CD pipelines
• Previous experience with modular platform architecture
• Knowledge of financial compliance and audit requirements
• Experience with data migration and system integration projects

Responsibilities

• Analyze and document system requirements for platform modules including payments, card issuance, digital wallets, accounts, ledger management, and compliance systems
• Translate business requirements into detailed technical specifications, API contracts, database schemas, and integration architectures
• Design data models, entity relationships, and data flow diagrams for transactional and financial systems with appropriate normalization and performance considerations
• Define integration patterns and technical specifications for connecting with payment processors, KYC/AML providers, card issuers, and open banking platforms
• Document system behaviors using sequence diagrams, component diagrams, deployment architectures, and API specifications (OpenAPI/Swagger)
• Collaborate with Solution Architects to ensure system designs align with microservices architecture patterns, scalability requirements, and technical best practices
• Define non-functional requirements including performance benchmarks, security controls, data retention policies, and audit trail specifications
• Facilitate technical design workshops with Engineering teams to review system specifications, validate implementation approaches, and identify technical risks
• Create comprehensive system documentation in Confluence covering technical flows, component interactions, message formats, and infrastructure requirements
• Support QA teams by defining system integration test scenarios, technical acceptance criteria, and end-to-end testing strategies
• Analyze system performance bottlenecks and propose optimization solutions for high-throughput financial transaction processing
• Ensure all technical specifications maintain regulatory compliance requirements (PCI DSS, GDPR, PSD2) and financial data security standards
• Maintain traceability between business requirements, system specifications, technical implementations, and test cases
• Participate in sprint planning, technical refinement sessions, and architecture review boards to ensure alignment between product vision and technical execution

We are looking for a motivated QA Trainee to join our team and contribute to ensuring the quality of a complex web-based platform.

This role is ideal for someone who wants to start a career in QA and gain hands-on experience working with real business logic, large datasets, and document-driven systems.

Responsibilities:

• Perform manual testing of a web application
• Create and maintain test cases and checklists
• Validate core functionality, including:
  • search and filtering features
  • data visualization and structured data output
  • document viewing and navigation
• Analyze network activity using browser DevTools
• Identify, document, and track bugs
• Perform regression testing before releases

What You Will Work With:

• Large and complex documents (e.g., PDF-based content)
• Data extraction and structured information
• Search and filtering mechanisms
• UI–backend interaction
• Systems with complex business logic

Requirements:

• Basic knowledge of software testing theory
• Understanding of:
  • SDLC / STLC
  • types of testing
• English level B1–B2+
• Ability to write clear and structured test cases
• Basic understanding of APIs (REST)
• Strong attention to detail

Nice to Have:

• Experience with:
  • Postman
  • Chrome DevTools
• Understanding of data-driven or document-heavy systems
• Analytical mindset and curiosity

We are a fast-growing start-up in the social discovery niche with a premium transactional marketplace that helps users around the globe connect. Our platform has already found its place in the niche by focusing on tech innovations like AI, unconventional approaches to users, and carefully built algorithms.

We are looking for a strong Customer Support Representative who will join and strengthen our team. We are a well-coordinated team of 25+ professionals with extensive experience in delivering support, moderation, and payment operations services within the adult social discovery space.

What will you do?

The CS role is all about ensuring our users have the best possible experience and keeping our community safe. You will communicate with customers through calls, email, and live chat, helping them resolve issues quickly and professionally.

You will also work closely with our Operations, Product, and Development teams to share customer feedback and help improve the product.

What are our goals?

• Maintain high-quality customer service standards

• Support business growth and team scaling

   

You are a match if you:

• Are passionate about high-level customer service and user retention
• Can troubleshoot issues and see them through to resolution
• Are confident handling billing and account-related questions
• Communicate clearly via calls, email, and chat
• Take ownership of customer requests

• Continuously learn and improve your skills

   

What does it take to join us?

• 2+ years of experience as a Customer Support
• Strong experience in fast-paced, high-load support environments
• Advanced/Upper-Intermediate English (written and spoken)
• Proven ability to exceed KPIs and SLAs
• Ability to work with minimal supervision
• Strong multitasking and prioritization skills

• Analytical mindset and proactive problem-solving

   

Strong advantage:

• Experience in social discovery
• Experience with CRM systems (Zendesk, Freshdesk, Intercom, etc.)
• Experience handling billing or technical issues

• Sales or retention background

   

What do we offer?

• Professional growth alongside company growth
• Flexible schedule: 120 hours per month, including 5−6 night shifts. 3/3 schedule: Morning 07:00—15:00, Afternoon 15:00 — 23:00, Night 23:00 — 07:00
• Feedback-driven, open-minded culture
• Fair recognition of strong contributors
• Minimum bureaucracy, maximum independence

• Access to corporate library and professional development resources

   

How We Hire

1. HR interview
2. Test task
3. Interview with Head of Support 
   
   Hiring update: our hiring team is currently on vacation and will resume the process on May 11.