Jobs at Djinni

Your area of responsibility:

- Create designs for SaaS web & mobile apps in Figma 
- Communicate with clients via chat and meetings

Skills and requirements:

- Proficiency with Figma (components/autolayouts/etc.)
- Attention to detail

- Experience with Design Systems

- Portfolio showcasing previous design works

- Good communication skills
 

Will be a plus:

- Experience with Interface Animations 

- Upper Intermediate+ level of English proficiency.
 

We offer:

- Opportunity to work in a highly skilled design team on interesting projects and learn from the best;

- We don't believe in meetings for meetings, so only project-related calls + 1 bi-weekly team call — that's it.

- Competitive salary fixed in USD;

- We need work to be done, not hours to be spent, so until you're on time for meetings & projects look good, your schedule is up to you.

About SlotCatalog
 

SlotCatalog is a leading intelligence and data platform in the online casino industry. We serve both players and industry stakeholders by tracking slot games, providing performance insights, and managing large-scale structured data. The business is profitable and growing, with strong traction across both SEO and direct industry relationships. We are now expanding into regulated markets, direct media sales, and AI-powered tools. 
 

What We’re Looking For 

We are looking for a Senior PHP Developer who thinks in terms of architecture, ownership, and real production impact, not just task execution.
 

Role Overview

This role requires architecture-level thinking, responsibility for production systems, and the ability to make technical decisions that directly influence the product and business outcomes. 

You will work closely with Product, DevOps, and Data teams, taking ownership of backend services end-to-end: from design and implementation to release, monitoring, and long-term stability.

What You Will Do

• Design and evolve SlotCatalog’s PHP backend running in real production
• Own features and services end-to-end, including releases and post-release stability
• Make and defend technical and architectural decisions
• Translate business goals into scalable and maintainable technical solutions together with Product
• Improve system performance, reliability, and long-term maintainability
• Confidently read, debug, refactor, and modernize existing code
• Participate in deployments, incident handling, and production troubleshooting
• Contribute to architectural standards and best practices

Requirements

• 5+ years of PHP experience in production environments
• Strong knowledge of PHP 8+, OOP, SOLID principles, and design patterns
• Proven experience with Laravel and/or Symfony in large codebases
• Deep understanding of PostgreSQL / MySQL and relational data modeling
• Experience designing and maintaining REST APIs under real traffic
• Confident use of Git, code reviews, and responsibility for merged code
• Experience working with:
  • Linux environments
  • Docker
  • CI/CD pipelines
  • Practicable usage of admin panels builder filament (v.5)
• Ability to diagnose and resolve production issues under pressure

• English C1-C2 is a must

   

Strong Advantage

•  Experience with SEO-sensitive websites
•  Experience with CMS/admin platforms
•  Experience with high-traffic content or affiliate websites
•  Experience improving old systems without full rewrites

Ownership & Product Mindset

You are a good fit if you:

• Think in terms of outcomes, not just tasks
• Challenge requirements when they are unclear, risky, or inefficient
• Understand how technical decisions impact performance, SEO, data quality, and business metrics
• Are comfortable being fully accountable for what goes to production
• Care about system behavior after release, not only about implementation

Not a Fit If

• You need extremely detailed step-by-step tickets
• You avoid legacy or complex code
• You have never owned features after release
• You are not interested in production stability and real user impact

What We Offer
 

🎯 Autonomy & Impact
Take ownership of your projects and partnerships — your ideas will directly influence our global growth.

🏡 Remote & Flexible
Work from anywhere with a schedule that supports your productivity and work-life balance.

🌴 Time Off
Enjoy 28 paid vacation days plus an extra day off on your birthday.

🩺 Health & Recovery
Paid sick leave to support your well-being.

📚 Learning & Development
Access to English courses, internal knowledge resources, and professional development opportunities.

The Head of Licensing leads the Group's regulatory expansion strategy, overseeing the establishment, licensing, and ongoing compliance of portfolio companies across multiple jurisdictions.

The role manages the full regulatory lifecycle, including jurisdiction assessments, corporate structuring, company incorporation, licensing, regulatory engagement, and post-licensing compliance. Working closely with Legal, Compliance, Finance, Risk, Operations, Product, and Technology teams, the position ensures full regulatory compliance and supports the Group's international growth.

The role requires extensive expertise in international financial services regulation, fintech, payments, virtual assets, AML/CFT, corporate governance, and cross-border regulatory frameworks, while leading multiple licensing projects simultaneously.

Requirements:

1) Education & Professional Qualifications 
 

• Be a qualified lawyer or hold a recognized professional qualification in Compliance, Risk Management or Financial Crime Prevention (preferred)
• Hold a Bachelor's degree in Law, Finance, Business Administration, Economics or another relevant discipline. A Master's degree or postgraduate qualification will be considered an advantage
• Hold at least one internationally recognized AML/CFT or Compliance certification (e.g. CAMS, ICA, ACAMS, CCEP or equivalent)

2) Professional Experience
 

• Have a minimum of 5 years' experience in financial services regulation, compliance, legal or licensing, including at least 2 years in a senior management or leadership role
• Have extensive experience in the payment services, fintech, remittance, electronic money, banking or financial services industry
• Demonstrate proven experience in obtaining and managing regulatory licenses in multiple jurisdictions
• Have practical experience in corporate establishment, regulatory authorizations and post-licensing compliance for regulated financial institutions
• Have experience managing complex cross-border regulatory projects involving multiple stakeholders and external legal advisers

3) Regulatory Knowledge                
The candidate must possess a comprehensive understanding of:
 

• Payment Institution licensing
• Electronic Money Institution licensing
• Money Remittance licensing
• Payment Aggregator and Payment Gateway licensing
• Foreign Exchange (Forex) licensing
• Virtual Asset Service Provider (VASP) licensing (an advantage)
• AML/CFT legislation and FATF Recommendations
• KYC/KYB requirements
• Corporate governance principles
• Regulatory reporting and ongoing compliance obligations
• Risk management frameworks applicable to regulated financial institutions

Responsibilities:
 

• Developing and implementing the Group's regulatory expansion strategy for its portfolio companies across existing and new jurisdictions (MEA region).
• Leading the establishment of new portfolio companies, including corporate structuring, incorporation and regulatory readiness.
• Managing the end-to-end licensing process, including regulatory analysis, preparation and submission of licence applications, and engagement with regulatory authorities.
• Developing regulatory roadmaps and advising senior management on licensing strategies and market entry requirements.
• Overseeing post-licensing compliance, including regulatory reporting, licence renewals, notifications and ongoing supervisory obligations.
• Ensuring that portfolio companies operate in compliance with applicable laws, regulations, licence conditions and internal governance standards.
• Coordinating the preparation and review of regulatory documentation, including business plans, compliance manuals, governance frameworks, policies and procedures.
• Managing relationships with regulators, external legal advisers, corporate service providers and other key stakeholders across multiple jurisdictions.
• Monitoring regulatory developments and assessing their impact on the Group's business and expansion strategy.
• Leading regulatory projects, managing cross-functional teams and ensuring timely delivery of strategic licensing initiatives.
• Providing regulatory advice and support to executive management, business units and portfolio companies.
• Building and maintaining a strong culture of regulatory compliance and governance across the Group.

What we offer:

• Be part of a creative, dynamic team focused on innovation
• Opportunities for career growth and development
• A supportive, collaborative work environment
• Competitive salary and benefits package

About us

UITOP is a design & development team building intuitive, scalable B2B SaaS platforms across logistics, finance, construction, and more. As our Recruiter, you’ll be working on multiple roles and directions, proactively finding people. You`ll find the right talent, build strong talent pools, and turn recruitment into a predictable system.
 

Key responsibilities

• Build and maintain talent pools across key roles (Full Stack, Ruby, QA Automation).
• Work actively with LinkedIn, job boards, Telegram communities, niche platforms, databases, and alternative sourcing channels.
• Manage 3-5 active vacancies simultaneously.
• Use the full sourcing toolkit: Boolean, X-ray, and anything else that brings results.
• Conduct HR Interviews with the opportunity to take on more complex interviews as you grow within the role.
• Develop and test sourcing hypotheses (new channels, markets, and approaches).

• Write messages that get replies.

   

Requirements

• 6+ months of experience in IT recruiting (agency, outsourcing).
• Good understanding of the IT Market.
• Experience working with LinkedIn, X-ray/Boolean search.
• Ability to work in a high-load, dynamic environment: 3-5 directions running at the same time, large candidate bases, back-to-back interviews.
• Strong motivation to grow in sourcing and recruitment.
• AI tools are part of your workflow.
   

Bonus pionts

• Experience working in IT outsourcing.
• Comfortable working in Notion.
   

Benefits

• Close collaboration with the Team Lead Recruiter, with direct guidance, feedback, and support.
• Regular performance and salary reviews.
• 18 working days of vacation and 10 sick days.
• Compensation 50% for professional development cources.
• Free Internal English classes.
• Company equipment. We’ll provide a laptop after 6 months of work.
• Financial compensation of coworking 100% (during blackouts).
• Flexible work schedule, remote.
   

There is a clear path for you to grow into a full-cycle recruiter and start conducting interviews independently. We support you along the way and adapt the level of responsibility as you grow.

To get started, please fill out a short form. If you don’t hear from us within two weeks, it means we’ve decided to move forward with other candidates. Many thanks!

Hello! 🙌🏼
We are SAG7 Ventures — a private equity investment office with a portfolio of nearly 20 projects across AI, Social Discovery, Traffic, and FinTech.

We’re looking for a Business Development Manager to join our Sales Department and grow with us!

What we’re looking for:

• Minimum 1 year of experience in B2B sales and business development.
• Strong negotiation skills and ability to handle objections.
• Flexibility and travel readiness: Willingness to attend industry events, such as conferences and forums, to strengthen partnerships(In 2024, we attended around seven conferences, with more to come.)
• Excellent communication and analytical skills.
• Proficiency in CRM systems.
• Self-organized, proactive, and results-driven personality.

Your responsibilities:

• Manage qualified leads through outbound (supported by our pre-sales team) and inbound channels.
• Explore and develop new lead generation channels.
• Engage with potential clients through meetings, consultations, and customer support activities.
• Attend industry meetups and international conferences to expand the client base and drive business growth.
• Maintain and manage CRM systems to track sales interactions effectively.
• Work closely with the Marketing team to align strategies and optimize results.

What’s in it for you:

• 20 vacation days + 10 sick leave days;
• Flexible schedule and fully remote format;
• Budget for sports, therapy, and insurance;
• Budget for education and English courses;
• Fun team buildings with an amazing team and cool merch.

If you are interested in this position, please send your CV!

AI can write a smooth paragraph in five seconds. It can also invent a statistic, mistranslate a phrase, and sound completely confident while doing it. Most copywriters can’t tell the difference. We need someone who can.

You’re the right fit if:

• You’ve caught AI lying to you, confidently, more than once
• A confident AI answer makes you suspicious, not relieved
• You don’t write 100 pages. You write the one page that becomes 99 more
• Reporting straight into leadership, with no management layer between you and decisions, sounds like a plus, not a risk

That’s you? Good. Keep reading.

Top criteria (non-negotiable):

• You work with AI models every day, not occasionally, and you’ve been burned enough times to know exactly where they fail
• Confident, polished output doesn’t fool you. You treat it as a draft until you’ve checked it
• Given a huge volume of work, you build a system before you write a single line. You don’t start at page one and grind through to the end
• Fluent English, because that’s how you talk to the models, not just to your audience
• You can describe, in detail, a specific time AI misled you, and what you changed afterward

Nice to have, but it won’t save a weak candidate:

• SEO or search-driven content background
• Additional foreign languages

This isn’t a job for cleaning up AI drafts. It’s a job for owning them.

Why this role is harder than it sounds

You’re the last line of defense before anything goes live. Facts, numbers, tone, consistency across brands, it all runs through you. The AI drafts it. You’re accountable for it.

What the job actually involves

• Writing brand content and verifying it yourself, treating AI as a tool you direct, not a source you trust
• Adapting the same core message across multiple brands without letting them blur into each other
• Spotting the moment AI sounds right but isn’t, before it goes anywhere near a client
• Tracing every fact, number, and claim back to something real, never taking the model’s word for it
• Turning “100 pages across 5 brands” into a repeatable system instead of 100 separate writing tasks
• Getting the context you need (market, restrictions, audience) before you write anything, not after
• Noticing when content across brands starts sounding the same, and fixing that before anyone else spots it
• Checking text in languages you don’t speak, using a real method, not just trusting whatever a translator hands back
• Setting the bar for content quality, not just meeting it

What we offer

• 20 paid vacation days
• 36 paid sick leave days per year
• Fully remote, flexible working hours
• Work on an international product
• A team that moves and decides fast

Please note: Only shortlisted candidates will be contacted due to a high volume of applicants.

We Need a High-Performance Headhunter to Find and Win Top Talent 🚀
Job Title: Headhunter / Senior Talent Acquisition Partner

Location: 100% Remote / Work from Home

Employment Type:

Part-Time Contract (Salary + Performance Incentives)

Potential transition to Full-Time following a successful probation period.

The Opportunity

• Let’s be honest — most recruitment roles focus on screening applicants and managing hiring processes.

  This role is different.

  We are looking for a true Headhunter — someone who knows how to identify, engage, influence, and close exceptional talent. Someone who treats recruitment as a commercial function rather than an administrative one.

  You will become a strategic hiring partner to the business, helping us attract high-impact professionals across international markets. We need someone who is confident challenging assumptions, advising hiring managers, and shaping hiring decisions.

What You’ll Be DoingThe Headhunter

Your primary mission is to identify and attract exceptional talent.

You know how to:

• Source passive candidates through LinkedIn, networking, referrals, and direct outreach
• Build talent pipelines for hard-to-fill and leadership positions
• Engage candidates who are not actively looking
• Create interest and excitement around opportunities

• Use AI tools for each stage to speed the result

  
  The Talent Salesperson

Recruitment is sales.

You understand how to:

• Position opportunities competitively
• Build trust with candidates
• Handle objections
• Influence decision-making
• Successfully close candidates throughout the hiring process

The Strategic Hiring Partner

You are not simply executing requests.

You:

• Challenge hiring assumptions when necessary
• Advise stakeholders on talent market realities
• Provide recommendations on candidate quality, compensation, and hiring strategy

• Act as a trusted partner to Hiring Managers and leadership teams

   

The International Recruiter

You are comfortable operating in global markets.

You:

• Communicate confidently in English
• Conduct interviews and stakeholder discussions in English
• Source talent across multiple countries and regions
• Understand cultural differences and international hiring dynamics

The Entrepreneur

You take ownership.

You proactively identify hiring opportunities, improve recruitment processes, and continuously look for ways to increase hiring effectiveness and business impact.

What We’re Looking For

• Proven experience in recruitment, executive search, or headhunting
• Strong sourcing and candidate engagement skills
• Excellent stakeholder management abilities
• Strong negotiation and closing skills
• Fluent English (written and spoken)
• Ability to influence decision-makers and challenge the status quo when appropriate
• Entrepreneurial mindset and high level of ownership

What We Offer

• Competitive fixed salary
• Performance-based incentives
• 100% remote work
• International exposure
• High level of autonomy and decision-making influence
• Opportunity to work directly with business leaders and impact company growth

Show us how you would sell yourself — because great recruiters know that the first placement starts with themselves!

About the Role

We're growing fast and looking for a Manual QA Engineer to help ensure the quality and stability of our frontend project. You will work closely in a team with developers, project/product managers, and other QA specialists to identify and report issues, validate new features, and verify overall product behavior. This role is focused on performing manual testing to help ensure that all frontend features work as expected and meet our quality standards before release.
 

Who We Are

Our RnD department is at the heart of innovation and consists of ten teams that develop internal tools, marketing systems, CMS, CRM, and payment solutions that power our company’s success. With a strong focus on modern technologies, automation, and performance, we create high-load and scalable solutions that drive business growth.
 

Why Join Us?

• You’ll work on a major frontend project, helping ensure its stability, usability, and overall quality.
• You’ll be part of a team where QA processes and tools are well-structured and actively maintained by a dedicated QA Team Lead.
• You’ll collaborate closely with PMs, frontend/backend developers, and designers in a supportive and technically strong RnD environment.
• If you’re looking to grow as a QA professional, contribute to a live product, and be part of a team that values quality—this is the perfect opportunity for you!

Requirements
 

Must-Have:

• 2+ years of experience in manual Web application testing.
• Proven experience in UI/frontend testing using DevTools.
• Understanding of Web and client-server interaction principles.
• Experience working with Figma for UI/UX validation.
• Basic skills in working with GraphQL/Rest API (sending queries, analyzing responses).
• Familiarity with HTML and CSS.
• Knowledge and practical application of test design techniques. 
• Proficiency in test management systems (e.g., TestRail, Qase, Zephyr), Jira, Confluence, and Postman.
• Experience in writing test checklists, test cases and bug reports.
• Solid understanding of software development methodologies (Agile, SDLC, bug lifecycle).

Nice-to-Have:

• Basic knowledge of automated testing concepts.
• Basic knowledge of JavaScript or TypeScript.
• Familiarity with performance testing tools.
   

Responsibilities:

• Conduct manual testing of web applications across desktop and mobile platforms to ensure consistent user experience and functionality.
• Design, maintain, and execute comprehensive manual test cases for new and existing product features.
• Develop positive, negative, and boundary test scenarios to validate application behavior under various conditions.
• Participate in various testing phases including smoke, functional, regression, and acceptance testing.
• Analyze and test GraphQL queries and APIs, using Postman, and Swagger
• Create detailed and well-documented bug reports, working closely with developers to ensure timely resolution.
• Maintain and regularly update test documentation, including test cases, checklists, and test run results.
• Collaborate with cross-functional teams to understand product requirements and ensure quality standards are met.
• Contribute to the continuous improvement of testing processes and overall QA best practices.
  
  Benefits:
• 18 business days of paid vacation + public holidays compensation.
• Insurance Fund of the company.
• Partial coverage of all professional studies.
  **Coverage of sick leaves, sports activities, and English language courses.

About the Role

We are expanding our team and looking for a PHP Developer to join our RnD department. You will work on developing and maintaining internal products, including CRM systems, CMS, marketing tools, and backend services that support multiple business units.
This is an excellent opportunity to work on high-load systems, modern microservice architecture, and large-scale data processing while collaborating with experienced engineers across multiple teams.

Who We Are

Our RnD department is a key driver of innovation in the company, consisting of multiple teams that develop CRM systems, marketing tools, CMS, payment solutions, and internal platforms. We focus on automation, scalability, and performance, building systems that support business growth across multiple products and regions.

Why Join Us?

• You'll work on high-load backend systems that process large volumes of data.
• You'll participate in designing new services and improving existing architecture.
• We use modern technologies, microservices, queues, and cloud infrastructure.
• You'll collaborate closely with architects, DevOps engineers, frontend developers, QA engineers, PMs, and Business Analysts.
• We encourage knowledge sharing, code reviews, and continuous technical improvement.
• You'll have opportunities for professional growth while working on complex engineering challenges.

Requirements
 

Must-Have:

• 2+ years of commercial experience with PHP 7+.
• Strong knowledge of MySQL and PostgreSQL.
• Experience developing REST APIs.
• Experience working with queue systems such as Redis, Beanstalkd, RabbitMQ, or similar.
• Experience with Gitlab/Github.
• Understanding of OOP principles, SOLID, and common design patterns.

Nice-to-Have:

• Commercial experience with Phalcon/Spiral.
• Experience with Kafka or other event streaming platforms.
• Experience with Docker and containerized environments.
• Basic knowledge of Kubernetes.
• Experience working with Elasticsearch or MongoDB.
• Understanding of microservice architecture.
• Experience with CI/CD pipelines.
• Experience working with high-load applications.
• Experience configuring web servers (Nginx).

Responsibilities

• Develop and maintain backend applications and microservices.
• Design, develop, and support REST APIs.
• Work with large datasets and optimize application performance.
• Refactor and improve existing codebase.
• Integrate internal and third-party services.
• Participate in architecture discussions and technical planning.
• Collaborate closely with frontend developers, QA engineers, DevOps, architects, and PMs.
• Participate in code reviews and follow established development standards.

Benefits

• 18 business days of paid vacation + public holidays compensation.
• Insurance Fund of the company.
• Partial coverage of professional courses.
• Coverage of sick leaves, sports activities, and English language courses.

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

Our client develops a large-scale mission-critical digital platform for enterprise logistics and e-commerce fulfillment. It orchestrates dispatch, routing, and real-time tracking across multiple fleet types (owned, third-party, crowdsourced, autonomous) and integrates with upstream order and supply systems. 

The platform processes millions of transactions annually for global brands and leverages modern cloud technologies, distributed systems, and AI-driven decision-making to ensure high performance, scalability, and reliability.

About the Role:

As an Application Support Engineer, you will be responsible for investigating and resolving technical and product-related issues for enterprise international customers, owning case resolution from initial report through root cause analysis and functional validation.

You'll collaborate with Customer Success, Product Specialists, and Engineering teams to troubleshoot incidents in web and mobile applications, REST APIs, and backend services, perform root cause analysis and continuously improve platform reliability within a fast-paced production environment.

This role offers ownership of incident management processes, opportunities to improve support workflows, and direct impact on product stability and customer satisfaction. 
You will operate within a shift-based schedule (including nights and weekends) across a fully remote setup.

Key Responsibilities:

• Respond to and resolve L2/L3 application support requests from enterprise customers via ticketing system.
• Perform deep investigations and root cause analysis using SQL queries, log files, and debugging tools.
• Validate reported issues through functional testing and confirm fixes across web and mobile platforms.
• Manage incident lifecycle: prioritize cases, coordinate communications, and escalate critical bugs to R&D.
• Provide clear, timely updates and technical guidance to both technical and non-technical end users.
• Monitor customer usage and system performance to proactively identify and address potential issues.
• Assist in onboarding customers by explaining configuration options and relevant product features.
• Document troubleshooting steps, known issues, and best practices for internal knowledge bases and customer-facing materials.
• Contribute to continuous improvement of support processes, tools, and training programs.
• Operate on a rotating shift schedule, covering nights and weekends as part of a support team.

Required Competence and Skills:

• Minimum 2 years of L2 or L3 application support experience in a high-availability environment.
• Intermediate proficiency in SQL for querying relational databases and analyzing data issues.
• Hands-on experience debugging and integrating with RESTful APIs, including request/response analysis.
• Technical support experience with both web and mobile platforms in enterprise software contexts.
• Strong English communication skills, both written and verbal, for customer-facing interactions.
• Ability to work effectively under pressure and manage multiple concurrent priorities.
• Fully remote location within Ukraine, with reliable internet, backup power, and ability to work shifts.

Nice to Have:

• Bachelor’s degree in Computer Science, Engineering, or a related technical field.

Why Us:

We provide 20 days of vacation leave per calendar year (plus official national holidays of a country you are based in).

We provide full accounting and legal support in all countries we operate.

We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

We offer a highly competitive package with yearly performance and compensation reviews.

We're hiring a Cloud DevOps Engineer to build, automate, and secure our GCP-centric cloud platform in a fast-paced startup environment. You'll own CI/CD, infrastructure as code, GKE, and Airflow-based workflow orchestration, working closely with development, security, and data teams.

Must-Have Skills

• GCP — strong, hands-on production experience
• GKE / Kubernetes in production
• Apache Airflow — authoring DAGs and managing the platform
• 4+ years in DevOps / SRE / Cloud Engineering
• Terraform (IaC) required
• CI/CD tooling and best practices
• Secrets management, RBAC, and audit logging
• Scripting in Python, Bash, or PowerShell
• High level of English

Nice-to-Have

• Azure and/or AWS
• CloudFormation or Bicep

About us:
Gismart is a value-driven mobile app developer with a strong presence in the Health & Wellness, Utilities, and Music app markets. We have achieved a significant milestone of over 1 billion downloads worldwide, taking a step toward our mission of cultivating the well-being of people worldwide. With headquarters in London, UK, Gismart is a dynamic global company with a reach extending across Europe and far beyond. Our determined team comprises over 350 individuals who bring diversity, creativity, innovation, and relentless drive to the company. Gismart unites professionals from diverse backgrounds in entertainment, music, and tech, allowing us to play to each other’s strengths and succeed as a team.

Our mission:
Become a stepping stone on our customers’ journeys of self-improvement.

Our values:

• Deliver what matters
• Respect and support others
• Initiate and own
• Voiceopenly
• Execute with quality

If you are passionate about mobile app development and want to join a company that’s reshaping the industry, Gismart is the place for you. We provide exciting career opportunities, a supportive workplace culture, and the chance to contribute to a team that is making a tangible impact. For more information on Gismart, visit gismart.com.
 

Responsibilities

• Ensure compliance of mobile and web product content, as well as marketing materials, with applicable regulations and platform policies (Apple, Google, Meta, TikTok, etc.)
• Consult cross-functional teams on platform requirements, regulatory obligations, and compliance best practices
• Monitor updates in platform policies and regulatory frameworks, proactively adapting internal processes and workflows
• Develop internal compliance policies, checklists, guidelines, and educational materials
• Conduct compliance trainings and support knowledge-sharing initiatives across teams
• Protect the company’s intellectual property rights by identifying and reporting infringing content
• Perform ad hoc research related to compliance, platform policies, regulations, and industry trends
• Support the day-to-day operations of the compliance department and collaborate closely with product, marketing, support, and legal teams
   

Requirements

• 1+ years of experience in legal, compliance, regulatory, or related areas and/or a degree in Law
• Advanced written and spoken English (B2+)
• Strong analytical and research skills
• Excitement in working with policies, regulations, and large volumes of information
• Excellent communication and presentation skills
• Basic understanding of intellectual property protection and enforcement processes
• Basic understanding of consumer protection principles and subscription-related regulations
• Proactive approach to problem-solving
• Self-starter, go-getter, and multitasker thriving in a fast-paced environment
• Systematic and detail-oriented mindset
   

Would be a plus

• Previous experience working in tech, mobile apps, SaaS, or subscription-based products
• Experience in data protection and privacy compliance (GDPR, CCPA, etc.)
• Familiarity with app review and ad moderation processes, as well as platform moderation systems
• Understanding of advertising compliance and performance marketing ecosystems
• Experience creating internal documentation, workflows, and process improvements
   

Employee Benefits:

• Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs.
• Сoworking Compensation: We provide 100% compensation for coworking spaces in Ukraine (except Kyiv, where we have a cozy, autonomous hub) and 50% compensation for coworking spaces worldwide to ensure everyone has a comfortable and inspiring workspace.
• Free Office Lunches: We want you to stay fueled and focused, so we provide delicious free lunches for everyone working from our hubs. It’s one less thing for you to worry about during a productive workday.
• Public Holidays Policy: Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year.
• 100% Sick Leave Compensation
• Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, and therapy costs.
• Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools.
• Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses.
• Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart.
• Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.

We are looking for an experienced Senior Support Professional. This role is responsible for providing support and guidance to users and customers across AI-driven products and services. The successful candidate must possess a strong technical background, professional work etiquette, and speak clearly and confidently.

FLUENCY in English is a MUST.
 

RESPONSIBILITIES:

• Manage a team of 8 people;
• Rapidly learn thorough understanding about the company, activities, services and able to answer the questions raised by a customer;
• Provide product/service information by answering questions, offering assistance;
• Follow up with prospective customers and return email / voicemail;
• Follow up with existing customers to confirm their satisfaction;
• Responsibility for researching and resolving complaints to ensure customers' retention and satisfaction;
• Answer all incoming calls in a professional and timely manner;
• Attract potential customers by answering the questions about our products and services, offer information about other products and services;
• Keep a consistently positive, professional and cooperative tone with customers;
• Provide troubleshooting assistance for customers' orders, account statuses and relevant problems.
   

EXPERIENCE AND SKILLS NEEDED:

• Must be fluent in productivity software such as MSOFFICE & GOOGLE WORKSPACE
• MUST be AI - AGI - GAI competent & certified.
• Strong technical background (IT, software, systems, or related fields);
• Must be fluent in comprehension, reading and writing English. Other languages spoken are the benefit.
• Manage incoming & outgoing calls to clients globally with deep experience in customer service processes and remote support environments.
• Flexible hours to support clients in the time zone regions of North American, Europe and Asia.
• Critical thinker with excellent follow up, escalation skills to deliver results.
• Professional phone etiquette, with listening & communication skills;
   

Equipment requirements: high-speed Internet (50 Mbps upload and download speeds), noise-cancelling headset (headphones, a microphone), high quality video conferencing camera to participate with clients and company management.
 

Academic requirements: Bachelor's Degree from a recognized University. Preferences will be granted to candidates with Higher Masters accreditation or Certification in Engineering.
 

Candidates must have AI certification from Anthropic (Claude) or equivalent accreditation institutions, demonstrating practical experience in developing with COWORK, AGENTS, SKILLS, LLM, workflows, automations, or other AI solutions. Link for the required courses: https://claude.com/resources/courses or equivalent.

Candidates must have worked with clear understanding utilizing the Anthropic Claude Co-working workspace and tools.

Phoenix Games is a technology company building next-generation iGaming and Web3 products for a global audience. We create innovative gaming platforms that combine modern design, blockchain technology, AI, and seamless user experiences.

We're looking for a creative UI/UX & Graphic Designer to help shape the visual identity of our products. You'll work on everything from intuitive interfaces and user journeys to marketing creatives and branding assets, collaborating with an international product team.

What You'll Do

• Design modern, user-friendly interfaces for web and mobile products.
• Create wireframes, user flows, prototypes, and high-fidelity UI designs.
• Conduct UX research and translate insights into intuitive user experiences.
• Develop and maintain a consistent design system.
• Create marketing materials, social media creatives, banners, presentations, and promotional assets.
• Collaborate closely with Product Managers, Developers, and Marketing teams.
• Prepare design assets and specifications for development.
• Improve existing products based on user feedback and analytics.
• Stay up to date with the latest design trends, tools, and best practices.

Requirements

• 3+ years of commercial experience in UI/UX and Graphic Design.
• Strong portfolio demonstrating web and mobile product design.
• Excellent knowledge of Figma.
• Experience creating responsive interfaces.
• Understanding of UX principles and user-centered design.
• Strong visual design skills, including typography, color theory, and layout.
• Experience designing marketing materials and digital assets.
• Ability to collaborate effectively with cross-functional teams.
• Attention to detail and a strong sense of aesthetics.
• Upper-Intermediate English or higher.

Nice to Have

• Experience in Gaming, FinTech, or Web3.
• Experience creating animations or motion graphics.
• Knowledge of HTML/CSS.
• Experience with design systems for large-scale products.
• Experience working in product companies.

What We Offer

• Fully remote work from anywhere in Europe.
• Long-term B2B cooperation.
• Competitive salary paid in EURO.
• Annual salary reviews.
• Performance-based bonus program.
• Annual company bonus.
• 25 paid vacation days.
• Paid sick leave.
• Flexible working hours.
• Home office budget.
• Laptop or equipment allowance.
• Learning & development budget for courses, certifications, books, and conferences.
• English language lessons.
• Private health insurance.
• Mental health support program.
• Sports and wellness compensation.
• Team-building activities and international company retreats.
• Opportunity to work on innovative AI, Web3, and gaming products with global reach.
• Freedom to influence product design and build experiences from concept to launch.
• Clear career growth opportunities within a rapidly expanding international product company.

Why Join Phoenix Games?

At Phoenix Games, design is a key part of the product experience. You'll have the opportunity to create visually engaging, intuitive, and impactful products while working alongside talented engineers, product managers, and marketers in a collaborative international environment.

If you're passionate about creating exceptional digital experiences and want your work to reach a global audience, we'd love to hear from you.