Jobs at Djinni

We are looking for a Senior DevOps Engineer (Network Focus) with a strong hands-on engineering background to join an international product development team for a UK-based client in the RegTech sector. This is a great opportunity for an experienced professional who wants to work on cutting-edge, highly secure cloud network architectures in a fully remote, flexible environment.

Our client is a leader in financial compliance technology, building a cloud-native platform that helps businesses manage, analyze, and secure communication data across multiple channels.
 

What You'll Do:

• Support, maintain, and scale existing cloud infrastructure on Azure with a strong emphasis on network topology, reliability, and security.
• Design, configure, and manage complex Azure networking architectures (VNETs, ExpressRoute, VPN Gateways, Traffic Manager).
• Implement and maintain Infrastructure as Code using Terraform for both compute and advanced networking resources.
• Configure and maintain network security, application protection, and traffic management (including integration with F5 solutions).
• Build and support Kubernetes clusters with a deep focus on container networking (CNI), ingress/egress controllers, and secure cloud networking.
• Participate in the refactoring and modernization of infrastructure to meet strict financial compliance and network isolation standards.
• Configure, optimize, and support CI/CD pipelines for application delivery.
• Set up and maintain deep network monitoring, logging, and alerting systems (e.g., Azure Network Watcher).
• Troubleshoot complex infrastructure and routing issues, and participate in incident resolution.
• Collaborate closely with development teams to ensure smooth deployments and stable, secure environments.
   

Requirements:

• 3+ years of experience as a Senior DevOps with deep, hands-on experience in Azure.
• Advanced knowledge of networking concepts (VNET peering, firewalls, load balancing, routing protocols, DNS, ExpressRoute, VPNs).
• Proficiency in Infrastructure as Code tools, specifically Terraform, for provisioning network and cloud infrastructure.
• Proficiency in Windows and Linux OS.
• Strong understanding of cloud and network security architectures (Zero Trust, NSGs, WAF).
• Experience with containerization and their network integrations (Docker, Kubernetes, Azure Container Apps).
• Knowledge of CI/CD pipelines and automation tools (preferably Azure DevOps).
• Hands-on experience with monitoring network health and infrastructure (Azure Monitor, Network Watcher, etc.).
• Experience in cloud cost management and optimizing network traffic costs.
• Strong problem-solving skills and a proactive mindset in diagnosing complex network-related incidents.

• Strong communication and collaboration skills.

   

Nice to Have:

• Active Azure Networking Certifications (e.g., AZ-700: Designing and Implementing Microsoft Azure Networking Solutions) are highly desirable.
• Hands-on experience with F5 Networks (BIG-IP, LTM, APM, or Advanced WAF) would be a massive advantage.
• Experience with compliance frameworks (e.g., ISO 27001, SOC 2)
   

What We Offer:

• Fully remote work with a flexible schedule, aligned with the project manager.
• A friendly, professional team and a supportive atmosphere.
• Direct collaboration with an English-speaking UK client 
• 20 paid vacation days and 5 paid sick days per year.
• Company events and opportunities for professional growth.
   

If you're an experienced Senior Devops looking for a great product team where you can work on cutting-edge cloud solutions, collaborate with top professionals, and contribute to an innovative SaaS platform, we'd love to hear from you! 

We are currently looking for a Senior Voice AI Engineer, Evaluation and Reliability to join a professional German-based product company team that designs innovative eHealth solutions for hospitals.

You will work on a stable healthcare product.

Senior level, and we mean it. You would own the evidence that this system is safe to put in front of

patients, on your own judgement, and tell us when the answer is no. That isn't a job we can hand to

someone still learning what to measure.

You would not be building a voice stack. We use a third-party voice platform that already handles the

telephony, the speech recognition and synthesis, and the knobs for end-of-speech detection and

interruption. What it does not do is tell us whether any of that is working well enough for patients, and it

gives us no way to check that a change hasn't made things worse. That's the job.

So you'd own the conversation and the evidence about it: how the assistant behaves when a caller

interrupts, corrects themselves or won't answer; how fast the whole thing responds once a round trip to

our backend is in the loop; and the body of test cases we run before every change.

You need

• To have run a phone or voice assistant that took real calls from real users, and to be able to tell us what its response time was and how you measured it. Having built the audio pipeline yourself is fine but not the point — we care that you know what to measure and what good looks like.
• To have tuned a voice system rather than only shipped one: end-of-speech detection, barge-in, how long to wait before assuming the caller has finished. You'd be doing this against a vendor's settings rather than your own code, and their own documentation says clean barge-in can't be guaranteed on phone audio.
• To know what happens to speech recognition accuracy when the audio comes down a phone line instead of a good microphone, and to have measured it rather than read about it.
• A way of testing conversation changes that doesn't rely on listening to a few calls and hoping. This is the centre of the role. Whatever form it took — a replay harness, a scored scenario set, anything — we want to hear how it worked and where it let you down.
• Enough Python to build that harness and the tooling around it.
• We are considering candidates who work through Ukrainian FOP.

Nice to have

• Having worked against a closed voice platform, with the frustrations that brings, rather than only your own stack.
• Telephony background: SIP , WebRTC, Asterisk, Twilio or similar. Useful for knowing why calls sound the way they do, though you would not be running any of it.
• Work with health data, or any other field where getting it wrong has consequences.
• German, though we're not counting on it.

You don't need

• To speak German.
• To have built streaming audio infrastructure, a turn-taking system or a speech pipeline. The platform does that, and rebuilding it isn't on the table.
• To know PHP or anything about our existing backend. Another team builds the endpoints you'd call.
• To have trained a model from scratch.

We are currently looking for a Senior AI Platform and Model Operations Engineer to join a professional German-based product company team that designs innovative eHealth solutions for hospitals.

You will work on a stable healthcare product.

You'd own the models and the platform around them, serving every channel we put in front of a patient.

The phone assistant is first because it's already underway, but it isn't the point of the job. Next is a chat assistant in the patient portal that can answer questions and walk someone through booking an

appointment, and after that whatever channel comes along.

The thing you're actually building is one internal API that every channel calls, so that the rules about what a patient can do live in one place instead of being written three times, slightly differently. The phone assistant and the web chat are two front ends onto the same thing.

Alongside that: moving off the vendor. Right now we pay per minute for speech recognition and language models, and within about a year we want to be running them ourselves — because we're dealing with

patient data, and because we don't want a vendor swapping a model underneath us without telling us.

To be clear about scope: we mean serving open-weight models and adapting them to our domain. We don't mean training a model from scratch.

One thing we want to be direct about. We are not looking for someone to build what we've already decided on. We don't yet know whether running these models ourselves is the right call — we don't have an accuracy figure on real German phone audio, and we don't have a proper cost comparison. Your first job is to produce both, and if they say we should keep paying the vendor for another year, we need you to tell us that plainly. Someone who quietly builds the thing because we asked for it is worse than no hire at all. If being the person who says "the numbers don't support this" makes you uncomfortable, this isn't the job.

You need

• To have put a language model behind an API that more than one product called, and kept it running.
• Streaming responses, timeouts, retries, and errors that tell the caller something useful.
• To have run a speech recognition or language model in production on hardware you were responsible for. Not a notebook, not someone else's API.
• To be able to size and cost it: how many people one GPU will serve at once, what an hour of audio or a million tokens costs you, where it starts to fall over.
• Tool calling in production, and a clear view on where the boundary sits. The assistant will guide patients through booking, which means the model proposes an action and our code decides whether it's allowed. If you've built something where the model was effectively trusted to act, we'd want to talk about what you'd do differently.
• To have dealt with untrusted text reaching a model that can trigger actions. A chat box on a patient portal is a much easier thing to attack than a phone call, and someone will try.
• Experience grounding a model on your own content so it stops inventing things — and honesty about where that still fails.
• Experience fine-tuning or adapting an open-weight model, LoRA or PEFT or something equivalent, and the honesty to say whether it was worth the effort.
• A habit of being suspicious of your own benchmark numbers, especially the good ones.
• To understand that using patient conversations to train a model is a different legal question from using them to answer one. If that distinction is new to you, this role probably isn't the right fit.
• Python and Linux, containers, and a serving stack like vLLM or TGI.
• Enough experience to work without an ML team around you, and to tell a team lead something he'd rather not hear.
• We are considering candidates who work through Ukrainian FOP.

Nice to have

• Quantization, and a view on what it costs you in accuracy.
• Audio processing: sample rates, codecs, what a phone network does to a recording.
• GPU scheduling, Kubernetes.
• Having built something where the same assistant had to behave consistently across more than one channel.
• Having worked somewhere GDPR was taken seriously rather than mentioned occasionally.

You don't need

• To have built a voice assistant, or to know anything about telephony. That's the other role, and the phone channel is only one consumer of what you'd build.
• To speak German.
• To know PHP . You'd define what our backend needs to expose; another team builds it.

24PLAY is a game development company from Ukraine, creating games and playable ads in co-development and co-production with partners worldwide.
 

Since 2019, we’ve been bringing together strong production expertise, creative talent, and a deep understanding of games to turn ideas into engaging player experiences. Today, we collaborate with partners such as Ubisoft, Papaya, Octo Games, and others - developing and launching games and playable experiences for global audiences.

As a Diia City resident, we offer employee reservation starting from the first day of employment.
 

We are currently looking for a Playable Ads Developer to share our core company values:

• Creativity: We actively encourage and embrace each other’s ideas, transforming them into reality through collaboration and innovative thinking.
• Integrity: We commit to providing honest feedback and realistically assessing situations, fostering a culture of trust and transparency.
• Productivity: We strive to optimize our workflows to achieve the best possible results in the shortest timeframe, ensuring efficiency and effectiveness in our operations.
• Uncompromising Quality: Our commitment to excellence drives us to prioritize the quality of our work above all else, ensuring that we consistently deliver outstanding results.
• Healthy Lifestyle: We advocate for a healthy lifestyle and stand against harmful habits, promoting well-being and balance within our team.
   

We are looking for a professional for the role that requires:

• Full-time job;
• Office-based in Kyiv.

Main responsibilities:

• Create 2D and 3D playable ads and creatives to promote mobile games
• Develop gameplay mechanics, game logic, animations, and visual effects
  
  Nice to have:
• Experience working with MRAID and understanding of ad network technical requirements for playables
• Experience creating games on any technology/platform (Unity, Flash, etc.)
  
  Our ideal candidate:
• 0,5+ years of experience working with JavaScript
• Experience building web applications or games using 3D graphics libraries (Three.js, Babylon.js, etc.) or experience with 2D JavaScript libraries such as PixiJS or similar
• Experience with JavaScript physics libraries (Ammo.js, Cannon.js, or similar)
• Solid understanding of 2D/3D math (vectors, matrices, dot/cross product)

Why join our team?

• Fully Legal: Official employment in full compliance with Ukrainian labor legislation, including paid vacation (24 days) and sick leave (unlimited).
• Professional Team: A high-performing group of skilled individuals committed to excellence.
• No Overtime: We prioritize a healthy work-life balance, with no overtime required.
• Stable Payments: No payment delays since the foundation of the company.
• Bonus System: A unique reward system designed to motivate employees by aligning their performance with the company’s financial goals.
• Professional Development: Access to mentorship programs and our internal library for continuous growth.
• Events: Enjoy board games, masterclasses, corporate events, sports activities, and free English classes.

• Comfortable Workspace: A modern office in Kyiv featuring a spacious lounge, fully-equipped kitchen, sports zone, cinema, and complimentary spa facilities for employees.

   

24PLAY is a game development company from Ukraine, creating games and playable ads in co-development and co-production with partners worldwide.
 

Since 2019, we’ve been bringing together strong production expertise, creative talent, and a deep understanding of games to turn ideas into engaging player experiences. Today, we collaborate with partners such as Ubisoft, Papaya, Octo Games, and others - developing and launching games and playable experiences for global audiences.

As a Diia City resident, we offer employee reservation starting from the first day of employment.

We are currently looking for a Junior/Middle Motion Designer to share our core company values:
 

• Creativity: We actively encourage and embrace each other’s ideas, transforming them into reality through collaboration and innovative thinking.
•  Integrity: We commit to providing honest feedback and realistically assessing situations, fostering a culture of trust and transparency.
•  Productivity: We strive to optimize our workflows to achieve the best possible results in the shortest timeframe, ensuring efficiency and effectiveness in our operations.
•  Uncompromising Quality: Our commitment to excellence drives us to prioritize the quality of our work above all else, ensuring that we consistently deliver outstanding results.
•  Healthy Lifestyle: We advocate for a healthy lifestyle and stand against harmful habits, promoting well-being and balance within our team.

We are looking for a professional for the role that requires:

• Full-time job;
• Office-based in Kyiv;

Main responsibilities:

• Create advertising creatives based on gameplay recordings or in-game assets (including capturing gameplay footage in Unity when needed);
• Generate fresh and engaging ideas for creatives.

Our ideal candidate:

• At least 1 year of experience in gamedev as a Motion Designer;
• Understanding of composition, editing principles and techniques, sense of rhythm, and ability to work with color;
• Ability to work with sound and basic knowledge of sound design;
• Understanding of core animation principles;
• Basic understanding of advertising creative structure;
• Proficiency in Adobe software (After Effects, Photoshop, Premiere, Illustrator), but you’re also welcome to use any additional tools you’re comfortable with;
• Ability to work with vector web animation (SVG, TGS formats).

Nice to have:

• Experience working with Unity and understanding of its basic components;
• Experience with 3D graphics / Blender / Ability to set up 3D renders (lighting, materials);
• Experience creating store assets for App Store and Google Play;
• Use of AI tools in daily workflows.
   

Why join our team?

• Fully Legal: Official employment in full compliance with Ukrainian labor legislation, including paid vacation (24 days) and sick leave (unlimited).
• Professional Team: A high-performing group of skilled individuals committed to excellence.
• No Overtime: We prioritize a healthy work-life balance, with no overtime required.
• Stable Payments: No payment delays since the foundation of the company.
• Bonus System: A unique reward system designed to motivate employees by aligning their performance with the company’s financial goals.
• Professional Development: Access to mentorship programs and our internal library for continuous growth.
• Events: Enjoy board games, masterclasses, corporate events, sports activities, and free English classes.
• Comfortable Workspace: A modern office in Kyiv featuring a spacious lounge, fully-equipped kitchen, sports zone, cinema, and complimentary spa facilities for employees.
   

We look forward to receiving your application!

24PLAY is a Gamedev company from Ukraine that has been developing and publishing mobile games since 2019.

We are a team of professionals who have launched dozens of popular games and gained over 100 million satisfied players worldwide. Our games include Zombiepunk, Blitzkrieg Assault, Street Dude, and more.

As a Diia City resident, we offer employee reservation starting from the first day of employment.
 

We are currently looking for a Game Designer to share our core company values:

• Creativity: We actively encourage and embrace each other’s ideas, transforming them into reality through collaboration and innovative thinking.
• Integrity: We commit to providing honest feedback and realistically assessing situations, fostering a culture of trust and transparency.
• Productivity: We strive to optimize our workflows to achieve the best possible results in the shortest timeframe, ensuring efficiency and effectiveness in our operations.
• Uncompromising Quality: Our commitment to excellence drives us to prioritize the quality of our work above all else, ensuring that we consistently deliver outstanding results.
• Healthy Lifestyle: We advocate for a healthy lifestyle and stand against harmful habits, promoting well-being and balance within our team.

We are looking for a professional for the role that requires:

• Full-time job;
• Office-based in Kyiv.

Key responsibilities:

• Idea Development: Generate original and engaging game ideas for mobile games of all complexity levels (from hybrid-casual to Casual and Midcore).
• Design: Create gameplay, levels, and mechanics that will inspire players.
• Documentation Creation: Develop detailed game documents, pitches, and presentations describing game and economic systems, game rules, monetization systems, and other important product elements.
• Balancing: Balance the game mechanics, progression systems, and economy.
• Team Interaction: Work collaboratively with developers, artists, and other team members to successfully integrate gameplay and ensure high product quality.
• Analysis and Optimization: Work with analytics systems, identify problems, and propose changes to provide a better gameplay experience.

Our ideal candidate:

• English Language: English level B1 or higher.
• Game Design Experience: Experience working as a Game Designer in mobile games.
• Creativity: Ability to find unconventional and interesting solutions that make our games unique.
• Market Knowledge: Understanding of the mobile games market and popular mechanics, as well as a desire to implement innovative solutions.
• Proficiency in Spreadsheets: Good understanding of mathematics, knowledge of working with Google Spreadsheets, and creating balance sheets.
• Teamwork: Willingness to collaborate with other team members.
• Analytical Skills: Basic understanding of methods for analyzing game metrics data, organizing information, and creating reports.

Will be a plus:

• Knowledge of Figma for effective collaboration and visual documentation.
• Knowledge of the Unity game engine.
• Experience conducting A/B testing to optimize game features and mechanics.
• Ability to work independently with analytical systems (e.g., Amplitude, Firebase, GameAnalytics).
• Experience in game balancing for midcore games.
• Experience in level design for action-adventure or similar games, as well as narrative design.

Why join our team?

• Fully Legal: Official employment in full compliance with Ukrainian labor legislation, including paid vacation (24 days) and sick leave (unlimited).
• Professional Team: A high-performing group of skilled individuals committed to excellence.
• No Overtime: We prioritize a healthy work-life balance, with no overtime required.
• Stable Payments: No payment delays since the foundation of the company.
• Professional Development: Access to mentorship programs and our internal library for continuous growth.
• Events: Enjoy board games, masterclasses, corporate events, sports activities, and free English classes.

• Comfortable Workspace: A modern office in Kyiv featuring a spacious lounge, fully-equipped kitchen and complimentary spa facilities for employees.

   

We look forward to receiving your application!

24PLAY is a gamedev company from Ukraine that has been developing and publishing mobile games since 2019. We are a team of professionals who have launched dozens of popular games and gained over 100 million satisfied players worldwide. Our games include Zombiepunk, Bliezkrieg Assault, Street Dude, and more.

As a Diia City resident, we offer employee reservation starting from the first day of employment.
 

We are currently looking for a Business Developer to share our core company values:

• Creativity: We actively encourage and embrace each other’s ideas, transforming them into reality through collaboration and innovative thinking.
• Integrity: We commit to providing honest feedback and realistically assessing situations, fostering a culture of trust and transparency.
• Productivity: We strive to optimize our workflows to achieve the best possible results in the shortest timeframe, ensuring efficiency and effectiveness in our operations.
• Uncompromising Quality: Our commitment to excellence drives us to prioritize the quality of our work above all else, ensuring that we consistently deliver outstanding results.

• Healthy Lifestyle: We advocate for a healthy lifestyle and stand against harmful habits, promoting well-being and balance within our team.

   

We are looking for a professional for the role that requires:

• Full-time job;
   

Responsibilities

• Identify and develop new business opportunities in the game development outsourcing market.
• Build and maintain strong, long-term relationships with clients and partners.
• Conduct market research to identify potential leads and industry trends.
• Present company services to prospective clients through calls, meetings, and events.
• Manage the full sales cycle - from lead generation to contract negotiation and closing deals.
• Collaborate with internal teams to prepare proposals and ensure successful project delivery.
• Represent the company at gaming conferences, exhibitions, and online communities.

Requirements

• 2+ years of experience in business development or sales specifically within the game development industry.
• Excellent written and spoken English (Upper-Intermediate or higher).
• Strong negotiation, communication, and presentation skills.
• Proven track record of generating new business opportunities and closing deals.
• Understanding of the gaming industry, production pipelines, and outsourcing models.
• Self-driven, result-oriented, and able to work independently.

Why join our team?

• Fully Legal: Official employment in full compliance with Ukrainian labor legislation, including paid vacation (24 days) and sick leave (unlimited).
• Professional Team: A high-performing group of skilled individuals committed to excellence.
• No Overtime: We prioritize a healthy work-life balance, with no overtime required.
• Stable Payments: No payment delays since the foundation of the company.
• Bonus System: A unique reward system designed to motivate employees by aligning their performance with the company’s financial goals.

• Professional Development: Access to mentorship programs and our internal library for continuous growth.

   

   

   

24PLAY is a game development company from Ukraine, creating games and playable ads in co-development and co-production with partners worldwide.

Since 2019, we’ve been bringing together strong production expertise, creative talent, and a deep understanding of games to turn ideas into engaging player experiences. Today, we collaborate with partners such as Ubisoft, Papaya, Octo Games, and others - developing and launching games and playable experiences for global audiences.
 

As a Diia City resident, we offer employee reservation starting from the first day of employment.
 

We are currently looking for a Game Developer to share our core company values:

• Creativity: We actively encourage and embrace each other’s ideas.
• Integrity: We value honest feedback and transparency.
• Productivity: We optimize our workflows to achieve the best results.
• Uncompromising Quality: We prioritize the quality of our work.
• Healthy Lifestyle: We promote well-being and a healthy lifestyle.
   

We are looking for a professional for the role that requires:

• Full-time job;
• Office-based in Kyiv.
   

Our ideal candidate:

• 2+ years of experience in mobile game development using Unity
• Strong proficiency in C#
• Experience developing gameplay mechanics and game logic
• Understanding of OOP principles and commonly used development approaches
• Experience working with physics in 2D/3D projects
• Experience or interest in creating playable ads
• Basic knowledge of Unity UI
• Solid understanding of 2D/3D math
• A passion for games!
   

Would Be a Plus:

• Knowledge of JavaScript
• Experience with Three.js, Babylon.js, PixiJS, or similar libraries
• Experience with JavaScript physics libraries such as Ammo.js or Cannon.js
• Experience with MRAID and ad network technical requirements
• Published Unity games or playable ads in your portfolio
• Experience with shaders or Shader Graph

JavaScript / Three.js experience is a plus, but not required. We can provide learning materials and resources for Three.js.
 

Why join our team?

• Fully Legal: Official employment, 24 paid vacation days and unlimited sick leave.
• Professional Team: A high-performing team of skilled specialists.
• No Overtime: We prioritize a healthy work-life balance.
• Stable Payments: No payment delays since the foundation of the company.
• Bonus System: Performance-based reward system.
• Professional Development: Mentorship programs and internal learning resources.
• Events: Board games, masterclasses, corporate events, sports activities, and free English classes.
• Comfortable Workspace: Modern office in Kyiv with a lounge, kitchen, sports zone, cinema, and spa facilities.
• 35-Hour Work Week: Reduced working hours as a benefit for experienced employees.

About Playtech                               

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B and B2C businesses. Both divisions leverage Playtech’s proprietary technology to deliver innovative products and services to ensure a safe, engaging and entertaining gaming experience. 

Playtech is the gaming industry's leading technology company delivering business intelligence-driven gaming software, services, content, and platform technology across the industry. 

Read more about who we are and what we do here: www.playtechpeople.com  

Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech's overall commitment to responsible business practices. 
 

Ready to level up your career?

Our innovative BI unit is looking for a passionate Data Scientist to join the team. If you thrive on working with cutting-edge technologies and are eager to enhance our systems, we want to hear from you. Join us to drive impactful projects in a dynamic and forward-thinking environment.

Job Description

Your influential mission. You will...

• Develop production data science applications in Python, end to end.
• Design and develop new AI services from scratch.
• Maintain and enhance current data science pipelines in complex high-load applications.
• Collaborate closely with R&D and DevOps teams.
• Research, invent and adapt machine learning algorithms for dedicated business needs.
• Perform predictive and statistical modelling.
• Perform ad-hoc analyses as required.

Qualifications

Components for success. You...

• Bring a minimum of 4 years of experience as a Python developer (including familiarity with PyCharm, git, and debugging).
• Possess a minimum of 3 years of experience in predictive modeling, preferably within data science production services..
• Have at least 3 years of experience in tabular or time series data analysis in a data developer, or data scientist role.
• Write clean, maintainable, production-ready code, following best practices for testing, reliability, scalability, and code quality.
• Demonstrate proficiency in SQL for data manipulation and visualization.
• Are a strong team player, with excellent communication skills, capable of working collaboratively in a remote environment.
• Have a high level of English proficiency.
• Hold a Bachelor's degree in Engineering, Economics, Mathematics, Statistics, or similar.
   

You'll get extra points for...

• Knowledge of AWS or GCP.
• Master's degree in Engineering, Economics, Mathematics, Statistics, or similar.
• Having experience in direct communication with business.
   

Thrive in a culture that values...

• Engaged User Experiences - We develop personalized recommendations and churn mitigation strategies to keep users coming back for more.
• Data-Driven Decision Making -  We generate insightful reports to empower informed decisions across the organization.
• Cutting-Edge Technologies -  We're constantly exploring and integrating new technologies to enhance our capabilities.
• Responsible Development - We prioritize responsible user experiences through innovative solutions.

Additional information

BI Unit
We're a dynamic and innovative team of 30 developers, with expertise in data science, Python development, data engineering, front-end development, and DevOps. We're passionate about pushing boundaries and developing solutions that make a positive impact.

Join us and be a part of the future!
 

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.

Join Our Customer Operations Team! Only Ukrainian citizens currently residing in Ukraine!

We’re looking for people who are fast, focused, competitive, and disciplined.

We’re looking for people who are fast, focused, competitive, and disciplined.

Skills that are ideal for our work:

• speed
• focus
• pattern recognition
• consistency

• performance under pressure

   

This is a full-time, written Customer Operations role supporting Western / German companies, where your output is clearly measured and your results speak for themselves.

If you like measurable goals, improving your «stats,» and mastering systems - you’ll feel at home here.

What You’ll Do

1. Customer Operations (Written Support)

• Handle written customer support requests (questions about returns, shipping, refunds, and assistance with customer accounts)
• Work fast, accurately, and consistently
• Follow clear processes and instructions

• Resolve repetitive tasks efficiently - and get better at them over time

   

2. Performance & Focus

• Work in a results-driven environment with clear targets
• Stay focused for long periods without losing quality
• Treat your workday like a performance session - output matters

• Continuously optimize how you work to become faster and better

   

3. Quality & English Writing

• Write clear, professional responses in strong English
• Follow tone-of-voice and guidelines precisely

• Maintain quality even at high speed

   

We Want People Who

• ⚡ Are extremely fast on a computer
• 🏆 Enjoy competition and measurable goals
• 🧠 Can stay focused for long periods
• 🔁 Aren’t scared of repetitive tasks - you master them
• ✍️ Have very strong written English

• ⏱️ Are ready to work at least 40 hours per week

   

Your First Month (Onboarding Targets)

Transparency matters. These are your onboarding targets - designed to help you ramp up steadily:

• Week 1: ~50 closed tickets
• Week 2: ~100 closed tickets
• Week 3: ~150 closed tickets

• Week 4: ~188 closed tickets

   

The goal is progress, not perfection. Speed ​​and confidence will come as you learn the tools, workflows, and patterns.

You won’t be on your own:

• You’ll have daily support from a buddy (who's already hitting those targets)
• Your team lead will check in regularly and help remove blockers
• Questions are expected - especially in the first weeks

If you’re improving week over week, you’re on track!

What You Get

• 💰 Salary: €750 / month for the first month (with a performance-based review afterwards)
• 🏠 Fully remote work
• ⏳ Flexible working hours - plan your own schedule
• 🤝Fully paid vacation and sick leave
• 🤝 No micromanagement - results matter, not excuses
• 🚀 A real career in Customer Operations
• 📈 Fast growth for high performers

• 🌍 Experience working with Western / German companies

   

Sound like you? Then apply now!

📋 Your Key Responsibilities:

• Strategy development and implementation: Building comprehensive retention strategies and multi-channel automated campaigns (Email, SMS, Push, In-app, Pop-up) for Tier-1 markets.
• In-depth analytics and optimization: Analyzing campaign performance, conducting A/B and multivariate testing, and identifying growth opportunities to increase LTV and Retention Rate, and decrease Churn Rate.
• Lifecycle management: Detailed user base segmentation, creating custom Customer Journeys, and implementing deep personalization.
• Technical setup and automation: Working with advanced CRM systems, setting up complex trigger chains, and ensuring seamless communication delivery.
• Cross-functional collaboration: Working closely with the product team, BI, analytics, and Acquisition teams to improve the customer experience.
• Expertise and mentoring: Assisting middle/junior specialists, knowledge sharing, and implementing market best practices.
  📚 Our expectations:
• Experience: 3+ years of practical experience in CRM/Retention exclusively in Gambling (iGaming).
• Markets: Mandatory and in-depth experience working with highly competitive Tier-1 markets.
• Data-driven approach: High level of analytical skills, ability to work with data, draw conclusions, and make decisions based on numbers rather than intuition.
• Technical expertise: Deep understanding of automated campaign architecture and proven skills in working with modern CRM platforms.
• Strategic thinking: Ability to independently lead projects from idea to execution and results evaluation.
• Soft skills: Proactivity, results-oriented mindset, attention to detail, and a high level of autonomy.
  ⭐️ We Offer:
• Format: Remote work, 5/2 schedule.
• Payments in USDT (white crypto);
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

About the Role

Our promotional features team is seeking a Senior Backend Engineer. This role is focused on developing and optimizing promotional features for our gaming platforms, where performance, scalability, and cutting-edge solutions are paramount.
If you’re a product-passionate person, your mind is keen to solve deep tech engineering problems, and you have a fast "PoC first" approach with a deep sense of ownership, we would love to hear from you.

Key Responsibilities

• Develop and maintain robust backend systems for our promotional features.
• Optimize existing systems for enhanced performance and scalability.
• Lead technical decisions and contribute to our SaaS solutions.
• Collaborate with distributed teams to innovate and implement new features.
• Ensure code and architectural excellence through reviews.
• Address complex technical challenges with innovative solutions.
• Participating in on-call rotations within the squad to help ensure the reliability and availability of our systems.

Requirments

• Strong proficiency in Node.js and TypeScript (our primary backend stack). We’re also open to strong backend engineers from other ecosystems (e.g., Go, Java, C#, C++) who are ready to ramp up quickly.
• Strong understanding of asynchronous programming and concurrency patterns.
• Experience building distributed systems and working with messaging and coordination tools (e.g., Kafka, RabbitMQ, NATS, distributed locks).
• Experience with gRPC in production environments.
• Solid knowledge of databases: relational (MySQL, PostgreSQL), columnar (ClickHouse), and NoSQL (DynamoDB, MongoDB).
• Experience with cloud platforms (AWS/GCP/Azure) and Kubernetes.
• Skilled in building and maintaining unit and end-to-end tests.
• Proven track record of delivering production-ready solutions.
• Experience working with large-scale microservices architectures.
• Degree in Computer Science or a related field (or equivalent practical experience).

Nice to Have

• Understanding of enterprise development patterns
• Experienced with large-scale microservices architecture
• Experience with cloud providers (AWS, GCP, etc.)
• Active performance observation
• Gambling domain experience
• Understanding of application security and industry standards, its best practice
   

What We Offer

• Competitive Salary
• Quarterly Bonuses
• Unlimited Paid Time Off
• Unlimited Paid Sick Leave
• Remote & Flexible Working
• Private Medical Insurance
• Financial Support for Life Events
• Professional Development Budget
• International Exposure
• Regular Company Events

*Benefits may vary depending on location and contractual agreement
 

Recruitment Process

• HR interview
• Technical interview (with Live coding)
• Final interview

Please take into account that sometimes the process may differ, your TA Partner will keep you updated.

N-iX is a global software development service company that helps businesses across the globe create next-generation software products. Founded in 2002, we unite 2,400+ tech-savvy professionals across 40+ countries, working on impactful projects for industry leaders and Fortune 500 companies. Our expertise spans cloud, data, AI/ML, embedded software, IoT, and more, driving digital transformation across finance, manufacturing, telecom, healthcare, and other industries. Join N-iX and become part of a team where your ideas make a real impact.

At N-iX CTO Group, we harness the power of technology to drive innovation and deliver exceptional business value. We specialize in designing and executing industry-relevant solutions that redefine standards in enterprise technology. Join a vibrant team committed to driving large-scale transformation across global enterprises.

As a Principal Solutions Architect, you will play a key leadership role in shaping technology direction, guiding cross-functional initiatives, and enabling high-impact delivery. You’ll be responsible for leading complex solution engagements, from discovery and advisory to implementation, while mentoring architecture talent, strengthening practices, and contributing to company-wide strategic growth.

This role is ideal for a seasoned architect with strong consulting capabilities, a track record of hands-on project delivery, and the ability to scale architectural impact across multiple teams and accounts.

Key Responsibilities

Strategic & Leadership Responsibilities:

• Lead architecture visioning and cross-cutting strategic initiatives across a portfolio of enterprise clients.
• Drive practice growth by establishing frameworks, methodologies, and reusable assets for solution delivery and consulting engagements.
• Build and mentor architecture and engineering teams, ensuring capability uplift and technical excellence across accounts.
• Act as a trusted advisor to client C-level executives and technology leaders, helping shape digital strategy and technology roadmaps.
• Govern architecture implementation across the portfolio to ensure alignment with best practices, maintainability, and long-term value.

Delivery & Consulting Responsibilities:

• Lead or guide discovery phases, assessments, technical workshops, and architecture audits.
• Translate complex business and technical requirements into scalable, sustainable architectural solutions.
• Own solution proposals during pre-sales and upsales, including technical vision, high-level design, risk management, and cost estimation.
• Lead project execution, ensuring architecture is delivered according to vision.
• Evaluate and adopt emerging technologies, aligning client needs with forward-thinking architectural approaches.
• Act as a Chief Architect and lead a team with subordinate architects on the complex accounts.

Qualifications:

• 10+ years of relevant experience in software engineering and solution architecture.
• 3+ years in an architecture leadership or principal-level role within the IT service / IT consulting environment.
• Proven ability to lead complex, high-impact consultancy engagements with global enterprise clients.
• Demonstrated experience building solutions from scratch, preferably for large-scale distributed systems (team size 30+, duration 12+ months).
• Deep understanding of cloud-native architecture, with hands-on experience in at least two major cloud platforms (AWS, Azure, GCP).
• Strong background in microservices, APIs, integration patterns, and distributed system design.
• Track record of coaching, mentoring, and team enablement within a matrixed or consulting environment.
• Exceptional stakeholder engagement and communication skills—equally comfortable with engineers and executives.
• Fluent in modern delivery practices: Agile, DevOps, CI/CD, Infrastructure as Code, etc.
• English - Upper-Intermediate or Advanced

Desirable Certifications:

• SEI Software Architecture Professional
• TOGAF or similar enterprise architecture certification
• Cloud certifications (e.g., AWS Solutions Architect Associate/Professional, Azure Solutions Architect Expert)
• Domain-specific expertise in areas such as data platforms, security, or enterprise integration is a plus

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

We are looking for an experienced Business Development / Sales Partner who knows the IT services market, has an established professional network and can bring new software development opportunities to TopDevs.

This is not a salaried SDR or Lead Generation position.

It is a flexible, commission-based partnership designed for an experienced Business Development Manager, Sales Manager, Sales Consultant, Head of Sales/BD or independent professional who already has relationships and opportunities within the technology market.

What we're looking for

Ideally, you:

• have 3+ years of B2B sales / business development experience in software development, IT outsourcing, outstaffing or technology services;
• have an existing network of founders, CEOs, CTOs, agencies, startups or established companies that purchase software development services;
• have experience selling to the US, UK and/or European markets;
• understand the full sales cycle for custom software development;
• can identify and qualify genuine business opportunities;
• are comfortable communicating and negotiating with decision-makers;

• have personally contributed to closing IT services deals.

   

We are particularly interested in people who already have warm relationships, an active professional network, existing pipeline or potential opportunities relevant to a software development company.

How the partnership works.

You bring or introduce a new client opportunity to TopDevs.

Depending on your preferred level of involvement, you can:

• make a qualified introduction and let our team handle the sales process;
• introduce and qualify the opportunity;
• or manage the full sales cycle through negotiation and closing.

Our technical and delivery team supports you with:

• technical discovery;
• requirements analysis;
• solution discussions;
• estimations;
• proposals;
• technical calls;
• project planning.

You focus on the commercial relationship — we provide the technical and delivery capability behind the deal.

Commission.

This is a commission-only partnership with no commission ceiling.

Recurring commission — up to 10%

Earn up to 10% of every client invoice actually paid to TopDevs, for up to 12 months.

The percentage depends on your involvement:

5% — qualified introduction
7% — qualified opportunity + involvement in the sales process
10% — full sales cycle through successful closing

One-time success fee — up to 25%

Alternatively, we can agree on a one-time success fee of up to 25% of the first successfully paid client invoice.

The commission model is agreed before the opportunity is registered.

For established client relationships, significant opportunities or larger contracts, we are open to discussing an individual commission structure.

Commission is paid only on revenue actually received from the client. There is no cap on earnings.

What you'll be selling

TopDevs provides:

• Custom Web Development
• Mobile App Development
• MVP & Startup Development
• Existing Product Development & Modernization
• Dedicated Development Teams
• Staff Augmentation
• Technical Discovery & Consulting

We work with both startups and established businesses and can support opportunities from early discovery through development and long-term product support.

Why this partnership

There are:

• no working-hour requirements;
• no activity KPIs;
• no requirement to leave your existing consulting or other non-conflicting work;
• no commission ceiling.

We're interested in results rather than the number of cold emails or LinkedIn messages sent.

This can work particularly well if you already have relationships with companies that need software development, additional engineering capacity or a reliable technology partner and want to monetize those relationships with an experienced delivery team behind you.

Our goal is not simply to hire another salesperson.

We want to build long-term partnerships with people who can consistently bring quality business.

When applying

No long cover letter is required.

Please briefly answer:

1. Which markets do you currently work with?
2. What software / IT services have you sold?
3. What is the typical deal size you've worked with?
4. What was the largest deal you personally helped close?
5. Do you currently have an active professional network or potential opportunities relevant to software development?
6. Which model would you prefer: recurring commission or a one-time success fee?

We care primarily about your network, actual sales experience and ability to generate and close real business opportunities.

We are looking for an experienced CRM / Retention Lead in the iGaming / betting / casino industry to take ownership of player retention strategy and drive LTV growth.

What you will do:

• Develop and implement retention strategies: reduce churn, increase loyalty and LTV.
• Optimize CRM: segmentation, personalization, and processes.
• Launch and scale retention initiatives: welcome/onboarding programs, loyalty programs, win-back campaigns.
• Conduct A/B testing of campaigns and analyze the effectiveness of bonuses, promotions, and communications.
• Manage all communication channels: email, push, SMS, messengers, in-app.
• Lead a team of retention managers and collaborate with cross-functional teams.

What we expect from you:

• 2+ years of experience in CRM / retention / database marketing.
• Experience in iGaming / betting / casino, launching and optimizing retention initiatives.
• Proficiency with CRM platforms, Google Analytics / Power BI, Excel, Jira / Confluence, ESP.
• Experience with bonuses, promotions, and analytics (NGR, ARPU, churn, LTV).
• English — Upper-Intermediate+ (working proficiency).

What we offer:

• Opportunity to impact key metrics: reduce churn, increase LTV and ARPU, boost repeat deposits.
• Lead projects for implementing a new CRM and developing retention analytics.
• Work with international markets (CIS, Africa, MENA).
• Build and manage a retention team and implement industry best practices.

If you are ready to drive company growth through player retention and lead a team of professionals, join us!