Jobs at Djinni

Our global-scale operations are based on strong internal expertise, analytics, and data research. We have expertise in iGaming operations (sports betting, online casino), digital and affiliate marketing, tech solutions, and data analytics.

We are looking for a SEO Specialist to join our team.
 

Job Description

• Develop and implement SEO strategies for product resources and satellite sites, PBN.
• Conducting market analysis to support project launches and driving projects to achieve results.
• Monitor rankings and adapt strategy according to changes in search engine algorithms and technical aspects of promoted resources.
• Conduct technical SEO audits of SPA sites and prepare technical specifications.
• Optimize content and create recommendations for copywriters.
• Develop internal and external linking strategies and create anchor lists for projects.
• Analyze key metrics and present reports on SEO work results.
• Use analytical tools (Seranking, Ahrefs, Semrush, Similarweb etc.) to monitor the performance and effectiveness of implemented strategies.

Qualifications

• Minimum of 3 years of experience in SEO within the iGaming niche
• Black Hat SEO expertise with success cases.
• Experience in purchasing high-quality drop domains and understanding the metrics for their evaluation.
• Experience with websites with multi-page architecture, satellite sites, and successful cases of promoting highly competitive queries.
• Knowledge of HTML, CSS, JavaScript at a level necessary for conducting audits and providing technical optimization recommendations.
• Experience with content management systems (CMS).
• Proficiency in English at a level sufficient for working with international markets and resources (Upper-Intermediate +).

Are you a passionate and skilled Node.js developer looking to elevate your career in a dynamic environment? Join us and become part of an innovative team working on cutting-edge solutions! We're seeking a talented Middle Node.js Developer to help build robust back-end systems and make a real impact.

Location: Lviv, hybrid (office visits a few times per month)
English Level: B2

What You’ll Do:

• Collaborate closely with the team lead to tackle technical challenges and deliver high-quality solutions.
• Analyze client requirements, provide recommendations for optimal implementation, and estimate execution timeframes.
• Break down complex tasks into manageable sub-tasks, ensuring clarity and efficiency.
• Navigate through our internal leveling system, continuously growing and enhancing your skills.
  
  Key Responsibilities:
• Execute technical tasks as assigned by the team lead.
• Contribute to system design and code review processes.

• Participate in team discussions to ensure clarity on task objectives and project goals.
   

  Hard Skills:

• Node.js with TypeScript, Fastify/Express/Nest.js
• Databases: Postgres, ElasticSearch, Redis
• Containerization: Docker, Kubernetes (K8s)
• Distributed Systems: Asynchronous task execution with queues, brokers, pub/sub, fanout
• Cloud Providers: AWS, GCP
• Experience with serverless and event-driven architectures
• Integration with third-party services (e.g., Stripe, OpenAI)
• Experience in setting up alerting systems to proactively detect system failures or performance degradation
• Ability to analyze logs and metrics to understand system performance, troubleshoot issues, and identify potential improvements
• End-to-end (E2E) testing experience
  
  Personal Traits:
• Persistent and goal-oriented
• Clear and concise communicator
• Strong analytical mindset with a passion for problem-solving
• A true team player who collaborates effectively
• Well-organized, with the ability to prioritize tasks and plan effectively
• Critical thinker, capable of solving complex problems
• Detail-oriented and thorough in all aspects of development
• Proactive, responsible, and capable of making independent decisions
• Eager to learn and continuously improve
  
  
  Ready to take your skills to the next level? Join us and become part of an ambitious, growth-oriented team!

We are looking for a proactive and results-oriented IT Sales Manager to join our team. The ideal candidate should have excellent logical thinking, strong business intelligence, maturity, and the ability to handle complex and challenging communication effectively. You should be able to quickly grasp and explain technical concepts simply, maintain structured conversations, and proactively address clients' underlying concerns and objectives.

About the company 

GroupBWT is a consulting firm specializing in data management, data scraping, and the construction of customized data platforms. Our focus is on technically complex solutions, including large-scale data scraping from hundreds of websites, integration with ERP systems, overcoming anti-bot protections, and delivering high-quality data insights tailored to each client’s unique business needs. Unlike off-the-shelf software, our solutions are customized, sophisticated, and strategically designed to maximize value from data.

Key Responsibilities:

• Independently conduct client meetings, demonstrating deep understanding of their business objectives and clearly communicating our value proposition.
• Proactively identify and address hidden client concerns, ensuring clear, confident, and comprehensive communication.
• Maintain structured, focused conversations and confidently manage discussions, including returning to key topics to ensure comprehensive coverage.
• Handle complex negotiations and conflict resolution maturely and confidently, ensuring positive client interactions and outcomes.
• Clearly communicate technical concepts and solutions in a simple, accessible way, effectively involving technical experts when necessary.
• Collaborate with SDRs, lead generation, and marketing teams, providing valuable feedback to optimize sales processes.

• Develop tailored sales strategies informed by thorough market analysis and client-specific needs.

   

Requirements:

• 3+ years of experience as a Sales Manager or similar role (SDR, BDR, Presale manager, etc.) in IT outsourcing.
• Proven ability to lead structured, goal-oriented client conversations.
• High-level business intelligence, with the ability to quickly identify and articulate clients’ business needs.
• Strong skills in proactive communication, identifying and addressing hidden questions and concerns from clients.
• Maturity, stress resistance, and the ability to confidently handle conflict and unexpected situations.
• Ability to clearly explain technical concepts in simple terms for non-technical stakeholders.
• Excellent communication and presentation skills, including the creation of persuasive pre-sales materials.
• Experience with CRM tools and sales automation platforms.
• Advanced English proficiency (written and spoken).

Will be a plus:

• Experience in the Web Scraping, data parsing, or data engineering fields.
• Familiarity with pre-sales processes and experience in creating technical presentations.
• Experience in companies with over 500 employees.
• Proven experience independently closing deals with enterprise-level clients.
• Readiness and ability to participate in international business trips.

What We Offer:

• Collaboration with technical experts - You’ll work alongside highly skilled technical specialists who will provide the necessary support to achieve your goals 
• Opportunities for professional and financial growth- we offer a clear path for development in a leading niche market, helping you grow both professionally and financially
• Cooperation with a company trusted by renowned clients - work in a company with extensive experience, a diverse portfolio of cases, and a client base that includes well-known and respected brands
• Corporate training and development – access to internal educational programs, training sessions, and workshops to enhance professional skills.
• Corporate discounts and partner benefits – special offers and discounts for employees and their relatives at one of the largest gym networks in Ukraine, as well as from other partner companies.
• Support for the Armed Forces of Ukraine – the company contributes to donations and initiatives supporting the Ukrainian Armed Forces.
• Corporate events – regular team-building activities, celebrations, and internal events to strengthen team spirit
• Educational support – reimbursement or partial coverage of expenses for courses, training, and certifications for professional development
• 21 paid vacation calendar days, 15 paid sick leaves and additional days off – enjoy a well-balanced work-life schedule with paid vacation, sick leave, and extra days off when needed.

We are a leading player in the Israeli market for quality control and safety in construction, boasting significant traction and a recent $11 million Round A funding for our US expansion. Our product is a mobile and web application designed to ensure the highest standards in construction safety and quality.

We are looking for a talented Technical Lead to join one of our teams and ensure the technical excellence of our product.
 

Role Overview:

• Responsible for technical standards, architecture, and quality within the team.
• Conducts R&D on complex features, at least initiating them, building the foundation, and then delegating tasks alongside the Team Lead to other developers.
• Performs code reviews, ensuring adherence to established rules, standards, and architectural decisions.
• Provides mentorship and knowledge sharing through PR reviews.
• Collaborates with other Tech Leads and the Chief Architect to build and maintain a technical debt backlog.

• Drives the integration of technical strategy and quality standards within the team.

   

Team Composition

• Product Team: 1 CTO, 1 Architect, 3 Team Leads, 2 Tech Leads, 14 FullStack Developers, 4 Product Owners, 5 QA Engineers, 1 UX Designer, Sales and Support Team
   

Tech Stack:

Languages: JavaScript, TypeScript
Frontend: React, ReactNative, MobX
Backend: NodeJS, GraphQL
Database: MySQL
 

Responsibilities:

• 15% of time - reviewing and accepting development plans from the developers and team lead
• 15% of time - assisting developers with the coding and implementing features that they are working on
• 30% of time - core Review, Skill Share / Mentoring.
• 40% of time - coding, prototypes, tech-dept backlogs, paying tech-depts (refactors of make a skeleton (direction) for refactoring)
   

What We Offer

• Culture: Transparent, sincere, and straightforward culture with a focus on software craftsmanship.
• Employment Type: Self-employment contract with an adult attitude.
• Work Schedule: 10 working months per year, 2 months paid time off (not exceeding 2-3 weeks at a time).
• Workspace: Office space available for co-working as needed.
• Education & Development: Coverage of 25% to 75% of costs for education and self-development.

• Career Growth: Opportunities to grow into a business partner with profit-sharing potential.
  
  Recruitment Process
  We’re hiring a Technical Lead  to strengthen our R&D team and scale construction quality and safety to the next level.
  Here’s what to expect:
   

  1. HR Interview (~1h)
  Introductory call with our HR manager — about your experience, the company, and mutual expectations.

  2. Home Task (~1.5–4h)
  A short practical assignment to complete at home.
  📌 We always provide detailed feedback on your solution.

  3. Tech Interview + Live Coding (~1–1.5h)
  Discussion of your home task + real-time coding with one of our engineers.

  4. (Introduction) Interview with CTO (~30 min)
  Strategic conversation about your vision, seniority, and team fit.

  5. (Introduction) Interview with the client's HR manager (~30 min)
  Introductory meeting with our client's HR manager to agree on final details.
   

Join us and be part of a team that’s making a significant impact on construction safety and quality through cutting-edge technology. If you are passionate about coding, mentoring, and setting high standards, we would love to hear from you!

Right now Snotor is looking for a React.js Engineer (Junior+). We offer IT-outsourcing services all over the world and give you an opportunity to work on interesting and powerful projects.

First of all, we need good, independent specialists!

Tech teсhnology:

• React&Typescript, Next,Zustand, Tailwind, CSS

Soft skills:

• Behavioral flexibility

• Effective communication

• Initiative

• Customer focus

• Problem solving

Responsibilities:

• Development of the current service

We offer:

• Salary according to qualifications and experience;

• Official employment;

• 21 working days of paid vacation;

• 14 days paid sick leaves;

• Work on challenging web application projects which we deliver to our clients from all over the world (North America, Europe, Australia, Asia).

We are seeking a skilled Database Administrator (DBA) to join our dynamic team. The DBA will be responsible for ensuring the performance, integrity, and security of our databases. This role involves designing, implementing, and maintaining database systems to meet the evolving needs of our organization.

Job Responsibilities

•  Manage AWS cloud databases: daily support, performance improvements, backups, and replication.
•  Handle migration of large data sets between databases from one premise to Cloud Solutions.
•  Designing, implementing, and maintaining database systems to support business operations.
•  Monitoring database performance and optimizing query performance for efficiency.
•  Implementing and maintaining database security protocols to safeguard sensitive data.
•  Conducting regular backups, replications, and disaster recovery planning to ensure data integrity.
•  Collaborating with software developers and system administrators to troubleshoot database-related issues.
•  Evaluating and recommending database technologies and tools to enhance system performance.
•  Assisting in database capacity planning and scalability efforts to support business growth.
•  Documenting database processes, procedures, and configurations for knowledge sharing and compliance purposes.
•  Providing technical support and guidance to users on database-related matters.
• Staying informed about industry trends and best practices in database management and fintech.

Job Requirements

•  Bachelor's degree in Computer Science, Information Technology, or a related field.
•  2+ years of proven experience as a Database Administrator or similar role in the financial services sector.
•  Experience with AWS will be considered as an advantage.
•  Strong proficiency in database management systems, such as MySQL, Oracle, or SQL Server.
•  Knowledge of database security principles and best practices.
•  Experience with database performance tuning and optimization techniques.
•  Familiarity with database backup, replication and recovery procedures.
•  Excellent problem-solving skills and attention to detail.
•  Strong communication and interpersonal skills.
•  Ability to work effectively in a team environment and collaborate with cross-functional teams.
•  Certification in relevant database technologies (e.g., MySQL, PostgreSQL) is a plus.

Employee Benefits & Perks

• Attractive remuneration package
• Discretionary bonus based on company's and personal performance 
• Referral Bonus for helping us grow with great talent 
• Yearly Training Budget – Udemy membership per department
• Ongoing Training Opportunities for professional and personal development
• Flexible Working Hours (between 08:00 and 18:00)

• Up to 25 days holidays per year

   

Please note that due to the high volumes of applications received only shortlisted applicants will be responded to.

We are seeking a highly skilled and visionary AI Tech Lead with expertise in Computer Vision and a strong focus on deploying AI solutions on edge devices. The ideal candidate will lead a team of engineers and researchers to design, develop, and implement cutting-edge AI-powered Computer Vision solutions that run efficiently on edge hardware. This role is pivotal in driving innovation and delivering scalable, real-time AI applications for our business and clients.

Key Responsibilities:

• Lead the development and deployment of Computer Vision models tailored for edge devices, ensuring high performance and low latency.
• Collaborate with cross-functional teams, including software engineers, data scientists, and product managers, to define requirements and deliver robust AI solutions.
• Research and stay up-to-date with advancements in edge computing, computer vision algorithms, and AI frameworks to ensure our solutions remain cutting-edge.
• Optimize machine learning models for inference on edge devices by leveraging techniques such as quantization, pruning, and knowledge distillation.
• Mentor and guide a team of AI engineers and researchers, fostering a culture of innovation and technical excellence.

• Participate in strategic decision-making to align AI initiatives with business goals and objectives.

   

  Experience:

• Proven experience in computer vision, with a focus on deploying solutions on edge devices.
• Hands-on experience with frameworks such as TensorFlow Lite, ONNX Runtime, PyTorch Mobile, or similar.
• Strong understanding of edge AI hardware (e.g., NVIDIA Jetson, Google Coral, Qualcomm AI Engine) will be a plus

• Expertise in optimizing deep learning models for low power and memory-constrained environments.

   

  Technical Skills:

• Proficiency in programming languages like Python (C++ will be a plus)
• Strong knowledge of Computer Vision techniques, including object detection, image segmentation, and feature extraction.
• Familiarity with tools and technologies for model compression, such as TensorRT, OpenVINO, or CoreML.

• Experience with real-time data processing and streaming on edge devices.

   

  Leadership Skills:

• Demonstrated ability to lead and mentor technical teams.
• Excellent problem-solving and decision-making skills.
• Strong communication skills to convey complex technical concepts to non-technical stakeholders.

With us you will enjoy:

• Working with a team of people to build the future of an industry.
• Non-trivial challenges and various specter of interesting tasks.
• A flexible, friendly and collaborative work environment.
• Corporate culture based on common sense.
• Opportunities to influence the creation of new products and their quality.

HypeON is a fast-growing affiliate network focused on influencer marketing, operating in niches such as iGaming, crypto, betting, fintech, and entertainment.

We partner with top bloggers, streamers, and brand ambassadors worldwide, launching campaigns that deliver real impact. Our ecosystem connects brands and creators in a space where influence drives results.

We’re seeking an Influencer Marketing Manager who excels at not just finding creators, but building deep, long-term partnerships. This role involves maintaining relationships, ensuring excellence in collaboration execution, and leveraging these relationships to push high value campaigns that align with brand goals.
 

Responsibilities:

• Identify and attract influencers to join campaigns on exclusive collaboration terms.
• Oversee that all collaboration inquiries are routed through the proper contact point.
• Build and nurture long-term relationships with influencers and brand ambassadors through regular communication, feedback, and support.
• Monitor influencer activity and performance to ensure campaigns meet objectives and maintain brand standards.
• Collaborate with internal teams to align influencer partnerships with broader marketing strategies. 
• Analyze and optimize performance, providing insights to improve future collaborations and maximize influencer impact.
   

Requirements:

• 1+ year of experience in influencer marketing or influencer relations.
• Excellent negotiation and communication skills.
• Ability to manage multiple active relationships and campaigns, prioritizing effectively.
• English proficiency (Upper-Intermediate or higher);
• Strong understanding of social media metrics and ability to interpret performance reports.
• Organized, proactive, and able to work independently.
   

We offer:

• Competitive salary + performance-based bonuses.
• Professional growth, including potential promotion to Head of Influencer Marketing.
• Work with well-known influencers and global brands.
• Support with relocation.
• Dynamic and creative work environment where your ideas have real impact.

We are looking for an experienced SDR (3+ years) with a proven track record in IT outsourcing / outstaffing companies. 

📌 Key Responsibilities

• Execute LinkedIn & Email outreach: connection requests, personalized messaging, follow-ups.
• Build and optimize LinkedIn profiles (SSI, Featured cases, skills) and create content.
• Manage CRM (Pipedrive), maintain data quality, and enrich lead databases.
• Automate workflows in n8n (must-have).
• Classify and handle lead responses, nurture leads, and report results.
• Analyze competitors, test new hypotheses, optimize messaging.
• Actively participate in sales strategy and outreach campaign planning.

📌 Requirements
 

• 3+ years of SDR experience in an IT outsourcing / outstaffing company – mandatory.
• Hands-on experience with n8n at a professional level.
• Strong portfolio of successful outreach campaigns with measurable KPIs.
• Deep knowledge of BANT/SPICED frameworks.
• Skilled in sales prospecting tools: Apollo, Clay, Sales Navigator, Aircall, etc.
• Fluent English (B2+), excellent written and verbal communication.
• High-energy, proactive, results-driven personality.

📌 We Offer

• Clear growth path: SDR → Sales Manager.
• Transparent KPIs (connection rate, reply rate, MQL→SQL conversion, booked meetings).
• Salary  + performance-based bonuses.
• A professional team focused on quality, not just volume.

BAKOTECH is an international company focused on value-added IT distributors representing solutions of leading IT vendors. Being a True Value Added IT distributor, BAKOTECH provides professional pre-sales, post-sales, marketing, and technical support for partners and end-customers. Geographically the company operates in 26 countries covering Eastern Europe, the Baltic States, the CIS, and the Balkan with offices in Kyiv, Prague, Kraków, Astana, Almaty, and Baku.

We are currently seeking a Channel Manager to join our team.
 

Desired Qualifications:

• Ability to learn technical information and communicate technical details required;
• Experience with CRM is a plus;
• Strong time-management skills;
• Good at business correspondence and communication skills;
• Results-driven;
• Excellent problem-solving and critical thinking skills.
 

What we can offer you:

• Interesting and challenging tasks;
• Professional growth in a friendly team;
• Flexible working hours;
• Health insurance.
 

Responsibilities:

• Manage the overall monthly performance of estimated and quoted opportunities within the assigned region;
• Develop business relations with the current channel partners and grow them to higher partner levels;
• Meet regularly with channel partners to create and execute business plans to meet sales goals and ensure MDF plan accomplishment;
• Support partners to develop sale proposals and opportunities;
• Educate current partners on the new version releases, pricing, and ongoing partner promotions;
• Achieve targets in the compensation plan;
• Daily calls, emails, product demonstrations;
• Report to the correspondent manager.

Our Mission: We create cloud space to increase your level of Freedom!

GigaCloud seeks a highly skilled and experienced Enterprise Sales Manager!

Join the Sales Team!
The Enterprise Sales Manager for a cloud provider drives the adoption and revenue growth of the company’s cloud solutions within the enterprise segment, positioning the provider as a strategic partner for large-scale organizations to enhance operational efficiency, scalability, and innovation.

Responsibilities:
- Develop sales strategy, identify target markets, and build a pipeline of potential customers.
- Engage with senior executives to understand their cloud solution needs and present tailored offerings, maintaining strong customer relationships.
- Maintain product expertise and conduct market analysis to identify new business opportunities and provide feedback for product enhancements.
- Meet or exceed sales quotas and revenue targets for cloud solutions.
- Collaborate with internal teams and work closely with the technical team to ensure smooth implementation and customer onboarding.
- Lead negotiations, close deals, and manage contract discussions to ensure mutually beneficial agreements with clients.
 
Requirements:
 - Bachelor's degree in Business, Marketing, Computer Science, or a related field. Additional certification is a plus.
 - 3+ years in enterprise sales, focusing on cloud solutions or SaaS products. Proven track record in achieving sales targets and driving revenue growth.
 - Understanding of cloud computing concepts, technologies, and market landscape. Excellent negotiation, presentation, and communication skills. Strong analytical and problem-solving abilities.
 - Customer-oriented mindset with experience in managing and supporting enterprise customers throughout the sales cycle.
 - Up-to-date knowledge of industry trends, market conditions, and the competitive landscape in cloud solutions.
-  Strong leadership and team collaboration skills. Ability to work independently, manage time effectively, and prioritize tasks.
 
We offer you:
- Having the capability to create something new and witness your own input.
- You can find confidence in the future here, but rest assured it won't be dull.
- Join a dynamic and expanding community. Our company is experiencing growth and expanding into Europe. Currently, we have offices in Kyiv, and Warsaw and plan to open additional locations in other countries.
- Join our experienced team that values professional development and embraces new opportunities.
- Full-time employment contract.
- Flexible working schedule with a remote possibility.
- Medical insurance.
- Paid vacation, sick leave.

We are looking for a Middle Python Developer (microservices) to join the Dataforest team. If you are looking for a friendly team, a healthy working environment, and a flexible schedule ‒ you have found the right place to send your CV.

    Skills requirements:

• 3+ years of experience with Python;
• Experience with AWS services (Lambda, Step Functions, API Gateway, SQS, Fargate);
• Experience with SQL and query optimisation;
• Experience integration of 3rd party services;
• Strong understanding of client-server model, REST API approach, authorization/authentication principles;

• Strong understanding of asynchronous/multithread/multiprocess programming;

   

     Optional skills (as a plus):

• Experience with Redis and Lua scripts;
• Experience with Django REST API;
• Experience with payment systems integrations (Stripe, Shopify, Recurly, Paypal, Braintree, etc.);

• Experience with Celery and async task management.

   

     Key responsibilities:

• Developing server applications (APIs). Within these applications, developers need to describe core logic and integrations with third-party services.
• Writing scripts similar to DAGs in AirFlow or AWS Lambdas. These scripts should process information using Pandas or implement some simple business logic.
• Developing applications with a distributed architecture (microservices).

• Developing client applications for data retrieval. These data will later be processed by developers from the DS and DE departments.

   

  We offer:

• Great networking opportunities with international clients, challenging tasks;
• Building interesting projects from scratch using new technologies;
• Personal and professional development opportunities;
• Competitive salary fixed in USD;
• Paid vacation and sick leaves;
• Flexible work schedule;
• Friendly working environment with minimal hierarchy;
• Comfortable, spacious, and well-equipped office in the city center;
• Team building activities, corporate events.

Dataforest is a hard-working and tight-knit team with first-rate experience in full-cycle developing data-driven solutions.

We are looking for a IT Project Manager to join our highly talented and motivated team.

Skills Requirements:

• 1,5+ years of experience as a IT Project manager ;
• Strong knowledge of project planning;
• Experience with managing web develop projects;
• Project documentation knowledge and understanding;
• Knowledge of the methodology: Scrum, Kanban, Waterfall;
• Experience with task tracking systems;
• Experience in outsoursing company.

Responsibilities:

• Plan and document project objectives, tasks, timelines and work assignments;
• Define and track project success metrics;
• Setting tasks to performers (programmers, designers, other);
• Full interaction with the development team;
• Business analysis and making technical requirements (optional).

We offer:

• Great networking opportunities with international clients, challenging tasks;
• Building interesting projects from scratch using new technologies;
• Personal and professional development opportunities;
• Competitive salary fixed in USD;
• Paid vacation and sick leaves;
• Flexible work schedule;
• Friendly working environment with minimal hierarchy;
• Comfortable, spacious and well-equipped office in the city center;
• Team building activities, corporate events.

Headway Inc is a global tech company, revolutionizing lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine. We believe lifelong learning should be accessible, personalized, and impactful to each individual. That’s how we change the world and why we bring together exceptional minds.

The core of our achievements is our team. We believe in people and shared values SELECT. That’s why, together with Anna Safronova, SMM Content Team Lead at Headway Inc, we’re looking for a SMM Manager to work on promoting the brand of Headway by Headway Inc on social media and building a community around self-growth learning.

What product will you be working on?

Headway is our flagship app, offering summaries of nonfiction bestsellers, daily insights, and gamified challenges. Headway is the world’s most downloaded book summary app and has been featured as App of the Day in over 30 countries, including the US, the UK, and Canada.

Why is it interesting:

• An opportunity to join the development of an EdTech application that has a multi-million audience in social networks — more than 3.5 million followers on Instagram
• Ability to focus on managerial and strategic tasks — we already have a creative writer, designer, and posting manager in the team
• Freedom to create new ideas, test hypotheses, and implement changes — we provide all the opportunities for their implementation
• Your decisions and ideas will have a direct impact on the business
• Opportunities for professional growth with a team that is always ready to support you
• Constant exchange of experience with marketers from our team and other projects

What will you do:

• Analyse competitors and create an SMM strategy
• Manage Facebook, Instagram and TikTok pages
• Develop pages on Quora, Pinterest, Reddit
• Implement the content plan together with a copywriter and designer
• Conduct brainstorming sessions
• Review and approve final content with the product team
• Build a network of creators and implement craft video content with contractors
• Analyse the performance of social platforms and prepare monthly reports

What do you need to join us:

• 2+ year of experience as an SMM Manager in an IT product or digital agency
• Working with analytics, marketing funnels and metrics (ER, ERR, ROI)
• Project management skills
• Following innovations in social media
• Ability to generate ideas and analyse content through the prism of marketing goals
• Sharing the values of the team (SELECT)

What do we offer:

• Work within an ambitious team on a socially impactful education product
• An office with a reliable shelter, generators, satellite internet, and other amenities
• Access to our corporate knowledge base and professional communities
• Personal development plan
• Compensation for English language learning, external training, and courses
• Medical insurance and full sick leave compensation
• Company doctor and massage in the office
• Sports activities: running, yoga, boxing, and more
• Corporate holidays: we go on a week-paid holiday to rest and recharge twice a year
• Supporting initiatives that help Ukraine. Find out more about our projects here

Working schedule

This is a full-time position with a hybrid remote option. It means that you can decide for yourself: whether you want to work from the office, remotely, or combine these options.

Are you interested?

Send your CV!

Are you ready to shape the future of hotel booking? Join us at Entravel, where innovation meets opportunity!
At Entravel, we’re on a mission to redefine the hotel booking landscape. We’re not just another company; we’re a crypto-native brand, leveraging the power of blockchain to transform how travellers experience the world. With a forward-thinking marketing strategy, we’re set to disrupt the industry by offering the world’s hotel rooms at the best prices.
 

We’re looking for a Customer Support Specialist to join our team and deliver exceptional service during following shifts:
Night: 12 AM - 9 AM / 11 PM - 8 AM
If you’re passionate about helping others and thrive in a dynamic, fast-paced environment, we’d love to hear from you!

Responsibilities:

• Assist customers via outbound phone calls, inbound chat, email, and social media, delivering solutions tailored to their needs.
• Respond to customer inquiries and messages in English (knowledge of additional languages is a bonus).
• Support teammates by fostering a collaborative environment through peer learning and constructive feedback.
• Own customer issues: identify their needs and deliver effective solutions promptly.
• Educate customers on using our platform efficiently and guide them through the booking process.
• Act as a customer advocate, retaining loyalty through proactive problem-solving and suggesting improvements.
• Collaborate on team goals by supporting, educating, and resolving issues efficiently.
• Share insights with management regarding team performance, morale, and customer trends.
• Identify the root causes of customer issues and resolve them in line with company policies.

• Ensure a consistently high level of customer service at all times.

   

Requirements:

• Excellent command of English (both written and verbal); additional languages are a plus.
• Outstanding communication skills, with the ability to explain complex concepts clearly.
• Prior experience with social media support is a bonus.
• Strong understanding of customer communication workflows.
• Problem-solving mindset with the ability to take ownership and resolve issues independently.
• Familiarity with complex systems, preferably within the travel, crypto, or financial services sectors.
• Exceptional organizational and time-management skills.
• Research-oriented, with a focus on internal issue resolution rather than escalation.

We offer:

• Competitive Salary: High standards of remuneration reflecting your contribution and skills.
• Vacation: Enjoy 22 days of vacation for full rejuvenation and life enjoyment.
• Sick Leave: Ensure your health with 15 days of sick leave per year.
• Special Leave Cases: Support for significant life events such as weddings, childbirth, or the loss of a close family member.
• Private Entrepreneur Support: Comprehensive support for individual entrepreneurs, ready to assist you with any issues related to individual entrepreneurship. Consultations and support for registration and tax accounting matters.