Jobs at Djinni

We are seeking a Senior DevOps Engineer with strong development experience in Go and Python to join our infrastructure team. In this role, you will lead and implement DevOps practices while leveraging your programming expertise to build automation tools, improve infrastructure, and enhance system reliability.

Key Responsibilities

• Design, implement, and manage our cloud infrastructure across multiple environments (all major clouds and self-hosted)
• Develop and maintain infrastructure as code using modern tooling and GitOps approaches
• Build kubernetes operators and custom solutions using Go and Python
• Lead CI/CD implementation and continuous improvement efforts
• Monitor system health, performance, and security using modern stacks and OpenTelemetry
• Design and implement scalable and resilient architecture solutions
• Collaborate with development teams to improve deployment workflows
• Troubleshoot and resolve complex infrastructure and application issues
• Establish best practices for infrastructure management and security
• Mentor junior team members on DevOps practices and technologies
   

Requirements

• 6+ years of experience in IT operations, systems engineering, or a similar role
• 3+ years of professional software development experience in Go and/or Python
• Strong experience with GitOps and infrastructure as code tools (ArgoCD, Flux, Terraform)
• Expertise in containerization technologies (Docker, Kubernetes)
• Deep knowledge of cloud platforms (AWS, GCP, or Azure)
• Experience designing and maintaining CI/CD pipelines (GitHub Actions or GitLab CI/Concourse)
• Proficiency with monitoring, logging, and observability tools and practices (Prometheus Stack and OTel)
• Strong Linux/Unix system administration skills
• Knowledge of networking concepts and security best practices
• Excellent problem-solving abilities and communication skills
   

Preferred Qualifications

• Experience with microservices architecture
• You can explain Kubernetes to your non-technical friends without making their eyes glaze over
• Knowledge of database administration (PostgreSQL, MongoDB, Redis)
• Experience with message brokers and event streaming platforms (Kafka, RabbitMQ)
• Familiarity with service mesh concepts (Envoy, Istio, Linkerd)
• Experience with GitOps workflows
• Contributions to open-source projects
• Your infrastructure diagrams are works of art (or at least comprehensible)
• Experience leading technical projects and mentoring other engineers
   

Team Culture

• Our infrastructure team handles more layers than a well-designed Kubernetes cluster
• We're like Git - always ready to commit to good ideas and branch out when needed
• "Move fast and fix things" is our motto (we're not breaking production on Fridays)

What we offer

• Innovative Product Company: Be part of a company with a long-term vision that values sustainable growth.
• High-Performing Team: Join a talented team that supports your professional growth and values your expertise.
• Career Growth: Opportunity to step up as a Backend Lead, leading projects and mentoring other team members.
• Impactful Work: Take ownership of projects that directly affect our users, product, and business strategy.
• Comprehensive Benefits: Enjoy medical insurance, sport compensation, and other perks that support your well-being.
• Flexible Work Arrangement: B2B contract with a US-based company, allowing for a remote-first setup that fits your lifestyle.

We are seeking an experienced Software Engineer with strong Python development skills and DevOps expertise to join our platform engineering team. In this role, you will design, build, and maintain high-quality software while also contributing to our infrastructure and deployment processes.

Key Responsibilities

• Design, develop, and maintain Python-based applications and services
• Implement DevOps practices to improve deployment processes and system reliability
• Build and maintain CI/CD pipelines for automated testing and deployment
• Configure and manage cloud infrastructure resources
• Monitor system performance and optimize application efficiency
• Collaborate with cross-functional teams to define requirements and deliver solutions
• Mentor junior engineers and contribute to technical documentation
• Participate in code reviews and ensure code quality standards
   

Requirements

• 4+ years of professional software development experience
• Strong Python programming skills with demonstrated proficiency
• Experience with DevOps practices and tools (CI/CD, infrastructure as code, gitops)
• Knowledge of containerization technologies (Docker, Kubernetes)
• Familiarity with cloud platforms (AWS, GCP, or Azure)
• Experience with monitoring/logging/tracing solutions
• Experience with message queuing systems (Kafka, RabbitMQ, BullMQ)
• Proficiency with databases including PostgreSQL, MongoDB, and Redis
• Experience with Python's asyncio for asynchronous programming
• Excellent problem-solving and debugging skills
• Strong communication and collaboration abilities
   

Preferred Qualifications

• Experience with Python web frameworks (Flask, FastAPI)
• Understanding of microservice architecture
• Knowledge of security best practices
• Contributions to open-source projects
   

What we offer

• Innovative Product Company: Be part of a company with a long-term vision that values sustainable growth.
• High-Performing Team: Join a talented team that supports your professional growth and values your expertise.
• Career Growth: Opportunity to step up as a Backend Lead, leading projects and mentoring other team members.
• Impactful Work: Take ownership of projects that directly affect our users, product, and business strategy.
• Comprehensive Benefits: Enjoy medical insurance, sport compensation, and other perks that support your well-being.
• Flexible Work Arrangement: B2B contract with a US-based company, allowing for a remote-first setup that fits your lifestyle.

We are looking for a Strong Middle or Senior Symfony Full-Stack Developer to join a long-term project for our partner based in Miami.

About the Project

We fully manage and develop a custom CRM system designed to:

• Capture and process leads for the sales team
• Classify qualified leads as merchants
• Manage merchant onboarding (document preparation, bank account setup)
• Track and manage equipment statuses (leased or sold)
• Handle role-based access control
• Implement a sales bonus system
• Distribute payments between team members
• Integrate with banking systems (bi-directional integration)

This is a complex, real business system with ongoing development and scaling.

🧩 Tech Stack

Backend:

• Symfony
• Docker
• MySQL
• PostgreSQL

Frontend:

• Twig
• jQuery
• JavaScript
• Webpack

Infrastructure:

• Amazon Web Services (AWS)

Tools:

• GitHub
• Jira
• Confluence

👥 Team

• 2 Symfony Full-Stack Developers
• 1 QA Engineer
• 1 Project Manager

🎯 Who We’re Looking For

We are looking for a developer who:

• Has strong hands-on experience with Symfony (full development cycle)
• Is comfortable working across backend and frontend
• Has experience with legacy codebases
• Has solid Docker experience (deployment & troubleshooting)
• Has experience working with AWS (EC2, SSH access, basic environment configuration)
• Can read and interpret technical documentation in English
• Is motivated and proactive
• Is flexible and reacts quickly to requirement changes
• Communicates consistently throughout the working day (task updates, blockers, progress reports)
• Is ready to attend daily meetings and ad-hoc calls when needed
• Is fully dedicated to the project (no parallel commitments)

💼 Work Format

• Long-term collaboration
• Full involvement in the project
• We are open to:
  • A motivated Strong Middle developer
  • A highly skilled Senior developer

🗓 Work-Life Balance

We offer a 4-day work week option for Senior-level developers as part of our motivation model.

Please start your message with “💛Symfony”

Our family-style team is looking for a Senior Backend Engineer to help build and evolve the core of a cybersecurity product. You’ll work on scalable backend systems, lead impactful refactoring across microservices, and make thoughtful architectural decisions with cost efficiency in mind. This role is about ownership, clarity, and long-term technical impact.

About the Role
Our client is a growing Israeli cybersecurity startup looking for an experienced Senior Backend Engineer (with strong DevOps background) to play a key role in shaping its backend architecture.
 

You’ll work primarily with Python and also with Node.js (TypeScript), combining deep backend expertise with solid DevOps experience. Success in this role means deeply understanding system workflows, collaborating across teams, and independently driving improvements that raise the overall engineering quality.

What you’ll do:

• Work closely with engineers, Team Leads, and C-level stakeholders in a highly collaborative, Agile environment.
• Take strong ownership of backend systems and mentor other developers.
• Build and evolve Python and Node.js (TypeScript) microservices, delivering new features while driving meaningful cloud cost optimization.
• Own production systems end to end: monitoring, debugging, performance tuning, and incident handling.
• Design and evolve backend architectures with a thoughtful balance of scalability, performance, cost, and long-term maintainability.

• Partner with DevOps to continuously improve infrastructure, workflows, and system reliability.

   

What We’re Looking For:

• Strong, hands-on Python experience (must-have, high priority) - building scalable backend systems and APIs.
• Solid experience with Node.js (TypeScript).
• Solid understanding of software architecture and distributed systems.
• Hands-on with databases and storage: PostgreSQL, MongoDB, Redis, AWS S3, Athena, Kafka, SQS/SNS.
• Skilled in testing (unit, integration, e2e) and production-grade DevOps: AWS, Docker, Kubernetes, CI/CD pipelines.

• Collaborative, high ownership, and able to mentor other developers while working across teams.

   

Will be a plus:

• Experience with Dagster or similar data orchestration platforms is a plus.

   

Working Style:

• Highly collaborative, working closely with engineers, leads, and stakeholders.
• Ticket-based workflow using Shortcut to keep projects organized and transparent.
• Startup experience is essential, with the ability to thrive in a fast-paced, dynamic environment.

• Take full ownership of features from design to production, ensuring quality and impact.

   

What we offer:

• A really promising long-lasting project (you will be proud of yourself)
• Sane and polite, but effective management
• The best corporate culture (according to our teammates' opinions)
• Competitive salary and other stuff
• Remote work, full time

• Becoming not just another team member, but a part of UKAD with unique value and long-term relationships.

   

Some facts about UKAD to help you make a decision:
During 2022-2025, we only increased cooperation with our foreign partners
UKAD combines benefits of family-sized companies, like no bureaucracy, easy access to the executives, with sustainable growth and vast opportunities
Our company is strong enough to be not just a vendor but a tech partner. We can afford to choose customers that respect developers
UKAD is one of the leading employers in Kharkiv, according to DOU.

Aren't we the company you're looking for?

Senior Media Buyer Google UAC — Gambling (Turkey)
 Remote |  Experience: 2+ years

We are looking for an experienced Media Buyer who can scale traffic through Google UAC and deliver real results in the Gambling niche for the Turkey market.

Responsibilities:

• Launching and scaling Google UAC campaigns
• Working with Gambling offers (Turkey GEO)
• Testing funnels, creatives, and target audiences
• Monitoring CPA / ROI and managing large advertising budgets

Requirements:

• 2+ years of experience in Google Media Buying
• Proven experience in Gambling (Turkey)
• Experience working with large advertising budgets
• Strong skills with trackers and analytics tools
• English at a working level

We offer:
 Fixed salary + % of profit
Unlimited budgets
 Full team support
 Opportunity to grow into a Team Lead role

 Please send your cases and results
Candidates without Gambling (Turkey) experience and large-budget expertise will not be considered.

VACANCY: In-App Media Buyer — Gambling

 Remote
 Experience: 2+ years

We are looking for experienced In-App Media Buyers who can scale Gambling projects through in-app ad networks and deliver consistent results.

You’ll be working with live Gambling projects, focused specifically on in-app traffic.

 Key Responsibilities:

• Launching, managing, and scaling traffic via in-app advertising networks
• Working with Gambling offers
• Testing funnels, creatives, and placements
• Campaign optimization based on CPA / ROI
• Managing advertising budgets
• Analyzing performance data and scaling successful hypotheses

 Ad Networks:

• Persona
• Moloco
• Liftoff
• Unity
• Bigo
• Kayzen

 Requirements:

• 2+ years of experience in Media Buying with in-app networks
• Proven experience in Gambling
• Hands-on experience with: Persona / Moloco / Liftoff / Unity / Bigo / Kayzen
• Ability to manage large advertising budgets
• Strong understanding of in-app algorithms and scaling
• Experience working with trackers
• English — working proficiency

 We Offer:

• Fixed salary + % of profit
• Unlimited budgets
• Full team support
• Interesting and stable projects
• Career growth opportunities to Senior / Team Lead

 To apply: please send your cases and results.

 Candidates without Gambling and in-app experience will not be considered.

Come build something true with us.

We’re True Sea Moss, a fast-growing wellness brand built on the healing powers of one of nature’s oldest superfoods: sea moss.

No powdered promises. No pretty lies.
 

Just clean, potent nourishment pulled from the wild and delivered with care to people who need it most.

Learn more: https://trueseamoss.com/

As we grow, we’re building a stronger foundation around how we show up in the world — not just creatively, but responsibly.
We’re looking for a Compliance Specialist who can help us navigate the rules, regulations, and standards that shape our products, our labels, and the marketplaces we live on.

This role protects more than accounts.
 

It protects trust — the trust people place in what we make, in what we say, and in how we operate.

If you’re someone who finds clarity in guidelines, cares about accuracy, and understands the deeper meaning behind “doing things right,” you’ll feel at home here.

What You’ll Be Doing

• Review labels, packaging, and product documentation to ensure everything we release is compliant, clear, and honest.
• Work closely with R&D, manufacturing, and brand teams to build legally sound labels and claims from the ground up.
• Support our marketplace teams (Amazon, TikTok Shop, Shopify, and others) by reviewing listings, preventing violations, and guiding compliance-safe decisions.
• Monitor FDA, FTC, and marketplace regulations — translating complex rules into simple, actionable steps for the team.
• Maintain and organize product certificates, lab tests, and compliance documents across our catalog.
• Participate in pre-launch reviews to ensure new products and marketing materials meet all regulatory and platform standards.
• Help us build internal processes that keep our growth clean, consistent, and future-proof.

What You Bring

• Experience working with at least one of the following:
  • Marketplace compliance (Amazon, TikTok, eBay, etc.)
  • Labeling or product compliance (supplements, beauty, food)
  • Marketing/claims compliance (FDA/FTC guidelines)
  • Product certificates, COAs, test reports
• A structured, detail-oriented mindset — the kind that notices what others overlook.
• Ability to read rules, guidelines, and documentation and translate them into practical decisions.
• Strong communication skills and comfort collaborating with different teams.
• Upper-Intermediate English or higher.

Above all, you bring a sense of responsibility — the understanding that compliance isn’t about limitations, but about protecting what we’re building.

Nice-to-Haves

• Experience in wellness, supplements, cosmetics, or consumer goods.
• Familiarity with DSHEA, FDA labeling rules, or regulated categories.
• Background working with R&D, production, or manufacturing partners.
• Understanding of how claims impact brand storytelling.

Why Work With Us

We’re building something with depth and direction.
No shortcuts. No empty promises.
You’ll be shaping how our brand grows — ensuring every product, label, and message reflects the same integrity we stand for.

Here’s How We Back Our Words with Care

• Welcome pack and custom True Sea Moss merch to start strong
• Sports reimbursement to support your mental and physical well-being
• Additional vacation days beyond standard holidays
• Coaching & career development sessions to fuel your growth
• Corporate English lessons to sharpen communication
• WHOOP membership to support your health and recovery
• Coworking membership for flexibility and focus
• Sabbatical options after long-term contributions
• Travel and project grants to support personal growth and creativity

If you’re ready to help us protect what we create — and build a brand rooted in authenticity, safety, and trust — we’d love to meet you.

Hey👋
We are seeking a talented Middle Manual QA to join our team.
You'll have the opportunity to work alongside a highly skilled group on an exciting Gambling project.


✅ Requirements:

✔️ 3+ years of related work experience

✔️ Solid knowledge of testing processes, methodologies, and standards

✔️ Experience in web projects testing

✔️ Experience in defining scope of testing, developing testing approach
✔️ Attentive to detail, analytical skills, and a scientific approach to problem-solving
✔️ Basic SQL knowledge

✔️ Strong verbal/written communication & an excellent attention to detail

✔️ Knowledge of JIRA and / or similar bug tracking tools

✔️ Experience in test documentation creation and maintenance experience in defining scope of testing, test plan, writing test cases,

✔️ Intermediate+ level of English (both verbal and written)

✅ Will be a plus 

✔️ Experience in I18n,l10n testing 

✔️ Experience in API testing
 

✅ Duties and opportunities

✔️ Manual testing of web applications

✔️ Defects management in the bug-tracking system

✔️ Test documentation management

✔️ Collaboration with project team

✅ We offer:
✔️  Full-Remote work;
🏝  18 vacation days per year;
🎁 Birthday celebration present;
🧑🏻‍💻Learning and development opportunities and interesting challenging tasks;

Hiring Stages:
1.Recruiter interview.
2.Technical interview.

🚀 Join us!

Biosphere Corporation is one of the largest producers and distributors of household, hygiene, and professional products in Eastern Europe and Central Asia (TM Freken BOK, Smile, Selpak, Vortex, Novita, PRO service, and many others). We are inviting an IT Infrastructure Administrator to join our team.

Key responsibilities:

• Administration of Active Directory
• Managing group policies
• Managing services via PowerShell
• Administration of VMWare platform
• Administration of Azure Active Directory
• Administration of Exchange 2016/2019 mail servers
• Administration of Exchange Online
• Administration of VMWare Horizon View

Required professional knowledge and skills:

• Experience in writing automation scripts (PowerShell, Python, etc.)
• Skills in working with Azure Active Directory (user and group creation, report generation, configuring synchronization between on-premise and cloud AD)
• Skills in Exchange PowerShell (mailbox creation, search and removal of emails based on criteria, DAG creation and management)
• Experience with Veeam Backup & Replication, VMWare vSphere (vCenter, DRS, vMotion, HA), VMWare Horizon View
• Windows Server 2019/2025 (installation, configuration, and adaptation)
• Diagnostics and troubleshooting
• Working with anti-spam systems
• Managing mail transport systems (exim) and monitoring systems (Zabbix)

We offer:

• Interesting projects and tasks
• Competitive salary (discussed during the interview)
• Convenient work schedule: Mon–Fri, 9:00–18:00; partial remote work possible
• Official employment, paid vacation, and sick leave
• Probation period — 2 months
• Professional growth and training (internal training, reimbursement for external training programs)
• Discounts on Biosphere Corporation products
• Financial assistance (in cases of childbirth, medical treatment, force majeure, or circumstances caused by wartime events, etc.)

Office address: Dnipro, Zaporizke Highway 37 (Right Bank, Topol-1 district).

Learn more about Biosphere Corporation, our strategy, mission, and values at:
http://biosphere-corp.com/
https://www.facebook.com/biosphere.corporation/

Join our team of professionals!

By submitting your CV for this vacancy, you consent to the use of your personal data in accordance with the current legislation of Ukraine.
If your application is successful, we will contact you within 1–2 business days.

Turbo Games - builds some of the fastest and most engaging crash games in the iGaming industry, offering 40+ Provably Fair titles enjoyed by players worldwide. As we continue to grow our high-load, real-time game ecosystem, we’re looking for a Manual QA Engineer who understands game logic, RTP, betting behavior, performance aspects, and can analyze the product beyond surface-level UI testing.

Responsibilities:
 

• End-to-end testing of slot games (in development and live environments)
• Functional and regression testing
• UI/UX testing
• Performance testing (FPS, memory, network, draw calls)
• Defect reporting and tracking
• Log and metrics analysis (Grafana)
• Creating and maintaining test documentation
• Verifying backend integrations (bets, payouts, balances)
• Monitoring game behavior in production (production support)

Key Requirements:
 

• 3+ years of commercial experience in Manual QA
• Strong understanding of testing processes, methodologies, and standards
• Experience testing web projects
• Experience defining test scope and building a test approach
• Experience writing test cases, test plans, and maintaining test documentation
• Strong analytical skills and systems thinking
• High attention to detail
• Strong written and verbal communication skills
• Experience working with JIRA or similar bug-tracking systems
• Confident use of DevTools (Network, Console, Performance — must have)
• Understanding of HTML / CSS (reading and analysis level)

Will be a plus:
 

• Experience in Gambling / iGaming
• Understanding of RTP, hit rate, volatility
• Experience testing slot games
• Навички API тестування (Postman)
• Базові навички автоматизації
• Досвід роботи з Spector.js
• Understanding of WebGL / Canvas rendering

We offer:
🧘‍♂️ Work-life balance — even in challenging times
- We have created an environment where it’s pleasant to work and grow. You’ll find the balance between work and leisure and feel what it’s like to be part of a team that truly values you.

💻 Work format
- Choose where and how to work — from home, the office, or anywhere in the world.
-  Flexible schedule — we value your life rhythm.

🎉 Atmosphere and development
-  Gifts, giveaways, training, team buildings, and corporate events — you’ll never be bored with us!
-  Internal training, mentoring, access to courses.
-  Career growth without bureaucracy.

🏝 Vacation and sick leave
 🗓 Annual paid leave: 20 working days + 5 additional days off
 💊 Paid sick leave: 15 days per year
 🧠 Professional support: access to psychologist consultations (compensation package may be extended)
 💻 Online development: regular webinars, workshops, and trainings on both professional and general topics

🚀 Why us?
If you are looking for a friendly and ambitious product company that:
-  Uses modern technologies,
-  Values initiative and independence,
-  Is focused on the constant development of the team and the product

Then we are waiting for you! 🤝

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Backend Engineer (Node + TS) to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.

What you will do:

You will work with Product and Delivery Managers and with Designers to influence the final shape of ideas before you bring them to reality. The client use the following stack but they are always open to change if a better solution is presented !

• Framework & Language: NestJS, TypeScript, Express, PHP + Symfony

• State & Data: Zod

• QA & Deploy: Biome, GitLab CI

• Lifecycle: Atlassian (JIRA, Confluence, Discover), GitLab, Figma

Requirements:
• 2+ years of professional backend experience with Node.js and TypeScript and

any framework (Nest, Next, etc.)

• Collaboration skills and team mindset

• Experience working with task & lifecycle management tools (Jira, Confluence, etc.)

• Analytical and problem-solving skills

• Experience with AI assisted development (Cursor, Claude Code, etc..)

Bonus Skills++

• PHP experience (Symfony, Laravel)

• Cloud experience with AWS

• CI/CD pipelines knowledge

• Experience building scalable APIs and microservices

An international IT solutions provider with over 25 years of experience is expanding its delivery team and is looking for Junior and Middle Project Coordinators to join a dynamic and fast-growing environment. The company specializes in implementing enterprise IT solutions and works with clients worldwide, helping them optimize and transform their business processes.

This is a full-time, remote opportunity with long-term growth prospects and exposure to international projects.

What we’re looking for

We are looking for a proactive and detail-oriented professional who is passionate about project management and eager to grow in ERP implementation projects.

For Junior to Middle level:

• 1+ year of commercial experience as a Project Coordinator / Project Manager

Required skills and experience:

• Experience with ERP system implementations (Microsoft Dynamics 365 is a strong plus, but other ERP systems are also acceptable)
• Fluent English (written and spoken)
• Experience working with Jira and/or Azure DevOps
• Strong verbal, written, and presentation skills
• Ability to work independently as well as collaboratively within a team
• Confident user of Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Strong analytical mindset and attention to detail
• Good time management, planning, and self-organization skills
• Responsible, result-oriented, and reliable

Responsibilities

• Coordinate and manage ERP implementation projects
• Control project scope, timelines, and milestones
• Track budgets (planned vs. actual)
• Support and coordinate project teams
• Identify and manage project risks
• Manage stakeholders and prepare weekly/monthly status reports for clients
• Participate in defining and executing project strategies
• Set up, support, and track tasks in Azure DevOps
• Mentor and support Junior Project Coordinators 

What’s offered

• A supportive and professional working environment
• Challenging and valuable international projects
• Collaboration with global teams (including the US)
• Long-term employment
• 20 working days of paid vacation
• Training and continuous professional development
• Health insurance
• Flexible working schedule
• Fully remote work
• Opportunity to work in a young, diverse, and growing team
• Team-building activities

We’re excited to introduce you to Softsich - a young, ambitious, and fast-growing company that creates innovative digital products and confidently expands its presence in global markets. We are looking for an Strong Middle DevOps Engineer.

Key Responsibilities

• Build and maintain the infrastructure, multiple environments, using Terraform.
• Build and maintain Kubernetes Clusters in AWS.
• Continuous improvement of CI\CD pipelines.
• Configure and improve system observability.
• Collaboration with the software development teams.
• Supporting software development teams for deployed components.
• Troubleshot ongoing issues.

• On-calls.

   

Requirements

• 3+ years of experience as a DevOps or SRE Engineer
• Strong understanding of networking concepts
• Hands-on experience with CloudFlare
• Practical experience with Infrastructure as Code (IaC) tools, particularly Terraform
• Proven experience in administering and troubleshooting Kubernetes
• Solid background working with AWS services, including:
  • VPC, EC2, S3, IAM, EKS
  • RDS, DocumentDB, ElastiCache
  • Route 53, CloudWatch, CloudFront
  • KMS, Secrets Manager, ECR
• Experience working with message brokers such as RabbitMQ or Kafka
• Experience maintaining and updating CI/CD pipelines (preferably GitLab CI)
• Experience with the GitOps approach and tools such as ArgoCD
• Familiarity with automation tools (Helm, Atlantis)
• Experience with monitoring and logging tools: Vector, Prometheus, ELK, DataDog
• Strong troubleshooting skills and ability to resolve complex issues

What We Offer:

• Flexible schedule and freedom to choose: work remotely or from our offices in Warsaw.
• 24 paid vacation days, sick leave, and medical insurance (currently in Ukraine, other countries — in progress).
• A friendly, open-minded team where it’s easy to ask questions, learn, and be yourself.
• Coverage for professional events and training.
• Birthday gifts, team buildings, and genuine team connection.
• Zero energy or business ties with the aggressor country — and we’re proud of that.

We’re excited to introduce you to Softsich - a young, ambitious, and fast-growing company that creates innovative digital products and confidently expands its presence in global markets.
We are looking for an Help Desk Specialist in Warsaw office.

Responsibilities:

• Providing technical support to users via Help Desk (1st and 2nd line): handling incidents and service requests
• Supporting and configuring workstations on Windows/macOS/Linux
• Preparation, configuration, and formatting of new devices (laptops, PCs, peripherals)
• Equipment accounting: issuance, receipt, preparation for reuse
• Support for users in solving basic and intermediate IT problems (hardware/software)
• Consulting on software use and configuration
• Employee onboarding/offboarding (configuring access, equipment, work environment)
• Registering and configuring devices in MDM (enrollment, compliance check)
• Checking devices for basic vulnerabilities and compliance with security policies 

Skills & Qualifications:

• Solid knowledge of Windows, macOS, and Linux operating systems
• Experience with Google Workspace
• Understanding of software installation, configuration, and optimization principles
• Practical experience in formatting and preparing equipment for use
• Understanding of IT support processes and working with users
• Experience with MDM/endpoint management is a plus
• Ability to work with ticket systems (Jira, Service Desk, similar)
• Understanding of ITSM processes (Incident, Request, Change — at a practical level)
• Skills in working with scripts/automation (PowerShell/Bash — a plus)
• Knowledge of networks: TCP/IP, DNS, DHCP, VPN (user-level troubleshooting)
• Ability to maintain technical documentation and user instructions
• Understanding of SSO/MFA/Conditional Access principles (at the level of use and basic settings)
• Experience with corporate SaaS services (password managers, collaboration tools)
• English B1 – Intermediate
• Ukrainian B2 – Upper Intermediat
   

 What We Offer:

• Flexible schedule and freedom to choose: work from our office in Warsaw.
• 24 paid vacation days, sick leave, and medical insurance (currently in Ukraine, other countries — in progress).
• A friendly, open-minded team where it’s easy to ask questions, learn, and be yourself.
• Coverage for professional events and training.
• Birthday gifts, team buildings, and genuine team connection.
• Zero energy or business ties with the aggressor country — and we’re proud of that.

Headway Inc is a global tech company, revolutionizing lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine. We believe lifelong learning should be accessible, personalized, and impactful to each individual. That’s how we change the world and why we bring together exceptional minds.

The core of our achievements is our team. We believe in people and shared values SELECT. That’s why we’re looking for a HR Specialist who will help Headway Inc teams thrive long-term through effective HR processes, talent development, and a healthy, human-oriented environment.

The product and team you will be working with:

You’ll work with the HR team in close partnership with People Operations — a team focused on enabling business goals through manager development, stronger cross-team collaboration, and building a mature people management system. We support stable performance, high engagement, and a strong employee experience.

Your mission:

To ensure long-term, successful collaboration between employees and Headway Inc by supporting effective HR processes, talent development, and a healthy, human-oriented work environment.

Why this is exciting:

• The business clearly understands and values the strategic importance of HR.
• Direct impact on business performance, team health, culture, and development.
• Freedom and responsibility — with ownership over meaningful initiatives.
• High level of engagement and genuine care within the team (People Operations in particular and Headway Inc overall).
• A wide range of tools and opportunities to use them (with budgets and full support to try new approaches).
• A people-oriented culture where relationships, clarity, and trust matter.

What will you do:

• Manage the full employee lifecycle within the Headway product team: onboarding → development → performance → offboarding.
• Build a healthy team environment, run 1:1s, and stay connected with teammates.
• Support performance cycles: work with low-performance cases, support PDP creation, and help teammates grow.
• Advise leaders on people-related topics and help managers work effectively with their teams.
• Work closely with the Middle Managers to strengthen team autonomy and development.
• Foster individual contributors growth, engagement, and effectiveness to drive sustainable team performance and business impact.
• Strengthen engagement and a culture of collaboration within the Headway Inc.

What do you need to join us:

• 3+ years of HR experience (product IT is a plus, but other backgrounds are also welcome).
• Hands-on experience across the full employee lifecycle.
• Experience supporting managers — and the ability to challenge them when needed.
• A structured, strategic approach to working with people and teams.
• A problem-solving mindset and ability to find simple, practical solutions.
• Ownership, attention to detail, and genuine care.
• English — Upper Intermediate.
• Alignment with the values of our team (SELECT).

What do we offer:

• Work within an ambitious team on a socially impactful education product.
• An office with a reliable shelter, generators, satellite internet, and other amenities.
• Access to our corporate knowledge base and professional communities.
• Personal development plan.
• Compensation for English language learning, external training, and courses.
• Medical insurance and full sick leave compensation.
• Company doctor and massage in the office.
• Sports activities: running, yoga, boxing, and more.
• Corporate holidays: we go on a week-paid holiday to rest and recharge twice a year.
• Supporting initiatives that help Ukraine. Find out more about our projects here.

Working schedule:

This is a full-time position based in Kyiv with a hybrid setup. We stay flexible, but for this role our focus is on working from the office most of the time — it helps to stay close to context, and many of the team members are based in Kyiv.

Are you interested?

Send your CV!