Jobs at Djinni

Numerical Technologies LTD is a leading provider of custom software solutions and services specializing in risk, limits, and regulatory capital systems. We are currently looking for a Junior/Middle Python Developer to join our team.

What will you be doing?

As part of the team, you will be participating in a project with a large US bank. You will be helping build new software features, support, and maintain existing ones. You will be writing scalable and fault-tolerant code, debugging programs, and integrating applications with internal and third-party services. You will be collaborating closely with the product team to understand the system’s functional and non-functional requirements and contribute to code quality through unit testing, integration testing, code reviews, and system design using Python to build robust software that aligns with business needs.

What are we looking for?

• 1+ years of commercial experience with Python and good understanding of OOP principles.
• Good knowledge of data structures and algorithms.
• Experience with FastAPI or other Python web frameworks.
• Experience working with SQL databases.
• Strong problem-solving skills and ability to collaborate effectively in a team environment.
• Bachelor’s degree or higher.

Nice to have: 

• Background in quantitative finance, mathematics, or risk modeling.

What we offer:

• Competitive compensation depending on experience and skills.
• Regular assessments and salary reviews.
• Paid personal days.
• Mental health support program.
• Language classes.
• Flexible working schedule.

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.
 

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements.
 

Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.

Important requirement (please read carefully) We are only considering candidates who have previous lead generation experience for IT outsourcing, software development, or tech services companies. General lead generation experience is not sufficient for this role.
 

Responsibilities

• Build and maintain lead lists (Founders, CTOs, Operations leaders)
• Run outbound lead generation
• Personalize outreach messages for US-based prospects
• Book qualified calls for the Business Development / US team
• Track outreach and results in CRM
• Continuously improve messaging based on response quality
   

Requirements

• Proven lead generation experience for IT services / software development companies
• Experience using tools such as LinkedIn Sales Navigator, Apollo, Snov, Lemlist, Instantly, or similar
• Strong written English
• Result-oriented mindset
   

KPIs

• Qualified conversations started
• Calls booked
• Call show-up rate
• Lead quality (not just volume)
   

What We Offer:

• Working hours aligned with US time zones, typically 16:00—00:00 Kyiv time.
• 1:1 English lessons to support clear and confident communication.
• Paid vacation and sick days.
• Fully remote work.
• Opportunities for professional growth within the team.
• Structured, personalized onboarding to help you ramp up effectively.
   

Hiring stages: Recruiter screening → Technical interview → Final culture fit interview.
 

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency

We are building a revolutionary AI-based image and video processing platform and are looking for an Integrations Engineer to help expand our customer base through your technical expertise. We are open to candidates who can contribute significantly to developing our solutions and improving the customer experience.

​

Role Overview
​The responsibilities of a Solutions Engineer include sharing expertise on the product and its integration—specifically focusing on front-end understanding and a strong overall grasp of web technologies. You will use your analytical and interpersonal skills to guide our clients and maximize the value they gain from using our technology.
 

​The ideal candidate should have excellent communication and interpersonal skills, as well as the ability to meet KPIs and deadlines, demonstrating strong analytical abilities.

​Key Responsibilities

• Be the Product Expert: Act as the product expert and trusted advisor that clients can turn to for guidance on maximizing value from our technology.
• Expand Technical Expertise: Gain experience in front-end and back-end development, web optimization, performance best practices, AI/ML, cloud computing, media compression, and CDN.
• Support & Troubleshoot: Support customers’ technical queries, solve integration issues, and demonstrate the possibilities of the technology.
• Onboard Customers: Manage the technical onboarding of new customers and translate their desired outcomes into an implementation plan that will provide value.
• Define Requirements: Define new technical requirements for integration and prioritize project timelines.
• Cross-functional Collaboration: Ensure all customer requests and issues are handled promptly, working in collaboration with relevant teams including Customer Success, R&D, Sales, and Marketing.
• Quality Assurance: Utilize QA practices to ensure high-quality integrations

Requirements

• Language Proficiency: Strictly C1-C2 English level required.

  Candidates at an Upper-Intermediate (B1-B2) level will not be considered. Exceptional written and verbal presentation skills are a must.

• Working Hours: High flexibility and ability to operate within the US time zone.
   

​Technical Skills:

• 3+ years of experience as a Solutions Engineer, Front-End professional, or in QA within a global, fast-paced environment.
• Solid understanding of front-end development and a strong general proficiency in web technologies (A deeply specialized or advanced engineering/developer background is not required).
  ​Hands-on experience with web and cloud technologies.
• Experience with basic debugging/QA tools (e.g., Chrome Dev Tools).
• Problem Solving: Ability to effectively assess and quickly resolve technical issues while working with both technical and non-technical teams. High-level technical, project, and problem-solving skills.

• Mindset: Strong critical thinking and analytical skills with an entrepreneurial, proactive, and result-oriented mindset. Highly motivated, a fast learner, and open-minded.

   

Nice to Have​

• BS, BA, BEng degree or equivalent in Computer Science or a related field.
• ​Experience with Full-Stack technologies (e.g., Node.js, React, Angular) or automated/performance QA testing skills.
• ​Relevant certifications, courses, or experience in adjacent technologies.

We OFFER:

• ​A fast-paced, highly professional, international team environment with a flat structure and rapid decision-making.
• ​Competitive compensation packages commensurate with your background and product portfolio.
• ​Flexible, remote-first workflow optimized for seamless global alignment.
• Medical Insurance in Ukraine and a Multisport program in Poland.
• Offices in Ukraine (Kyiv, Kharkiv) and Poland (Wroclaw) or Remote.
• Paid vacation, sick leave, and official holidays.
• Legal & Accounting services.
• The company provides all necessary equipment.
• English classes and Education reimbursement.

Gypsy Collective is looking for a DWH Engineer to join our team and help build scalable, reliable, and high-performance data warehouse solutions that support analytics and business decision-making. We are looking for an experienced and proactive engineer who can work across the full data lifecycle - from ingestion and modeling to optimization, monitoring, and automation - while collaborating closely with analysts, developers, and business stakeholders.

🧭 What makes you a great match:

• Strong SQL skills: complex queries, CTEs, window functions, analytical queries (5+ years experience);
• Knowledge of Python or other scripting languages for data transformations (4+ years experience);
• Deep understanding of DWH concepts: ETL/ELT, Data Vault, Kimball, Star/Snowflake schemas (5+ years experience);
• Experience with Airflow or other data pipeline orchestrators (5+ years experience);
• Hands-on experience with modern DWH and query engines: BigQuery, Snowflake, Redshift, ClickHouse, Vertica, AWS Athena, Trino (5+ years experience);
• Confident use of Git; experience with team workflows (pull requests, rebasing, merge conflict resolution (5+ years experience);

• Understanding of server and cloud infrastructure: basic skills in configuration, maintenance, monitoring, and load control (3+ years experience).

   

⭐ Nice to have:

• Experience with CDC tools and streaming data sources;
• Knowledge of Docker, Kubernetes, and Infrastructure as Code (Terraform);
• Experience with cloud platforms such as AWS, GCP, or Azure;
• Familiarity with data governance, data cataloging, and lineage tools.

📅 Your daily adventures include:

• Designing, building, and maintaining scalable Data Warehouse architectures aligned with business needs;
• Developing and optimizing ETL/ELT pipelines using Python, Airflow, and custom solutions;
• Working with DWH/Data Lake technologies including PostgreSQL, Trino, and BigQuery;
• Implementing incremental loads, CDC, backfills, and reprocessing strategies;
• Optimizing query performance, data models, and pipeline execution;
• Ensuring data quality through validation, automated testing, monitoring, and alerting;
• Integrating new data sources (APIs, third-party systems, raw data) without disrupting existing pipelines;
• Collaborating with analysts, engineers, BI teams, and business stakeholders to translate requirements into scalable data solutions;

• Reviewing code, mentoring engineers, and contributing to data engineering standards and best practices.

   

Benefits

• 💸 Flexible payment options: choose the method that works best for you.
• 🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care.
• 📈 Learn & grow: We cover courses and certifications - and offer real opportunities to grow your career with us.
• 🥐 Benefit Сafeteria: Choose what suits you - sports, language courses, therapy sessions, and more.
• 🎉 Stay connected: From team-building events to industry conferences - we bring people together online, offline, and on stage.
• 💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow.
• 🕘 Your schedule, your rules: Start your day at 9, 10, or even 11 - we care about results, not clock-ins.
  
  If this role sounds like a good fit for you, we’d love to hear from you — apply and tell us a bit about yourself.

🔹 Role Overview

As a Communications & Media Intern, you will assist DICEUS’s team in managing external communications and media engagement across international InsurTech markets. The role combines research, content creation, and media outreach to support the company’s visibility and reputation.

This internship is ideal for someone eager to gain hands-on experience in corporate communications, media relations, and B2B storytelling within a tech-focused environment.

🔹 Key Responsibilities

• Conduct research on industry trends, competitors, and media landscapes in the insurance technology sector.
• Assist in preparing communications materials including press releases, media pitches, LinkedIn posts, and company announcements.
• Support identification and engagement with relevant media outlets, journalists, and industry platforms in the US, UK, and Europe.
• Monitor competitor communications and summarize key insights for the team.
• Help create visual and supporting content, such as infographics and presentations, using AI and design tools.
• Assist in identifying market and business signals, including partnerships, digital transformation projects, and acquisitions.
• Support communications activities for conferences, awards, and industry events.
• Prepare regular internal summaries and reports on media and communications activities.

🔹 Requirements

• Interest in communications, media relations, PR, or technology.
• English proficiency at B1–B2+ (written and spoken).
• Ability to communicate information clearly and professionally.
• Strong research, analytical, and organizational skills.
• Familiarity with AI-powered tools for content, research, and design.
• Confident use of Google Workspace / MS Office.
• Detail-oriented, proactive, and able to work independently.

🔹 Nice to Have

• Education or experience in communications, journalism, marketing, or business.
• Exposure to B2B media relations, PR, SaaS, fintech, or InsurTech.
• Interest in global technology and insurance markets.

🔹 What We Offer

• Practical experience in international communications and media engagement.
• Structured mentorship and learning opportunities.
• Hands-on exposure to AI-supported communications workflows.
• Collaboration with an international, cross-functional team.
• Potential for long-term collaboration after the internship

About DICEUS

DICEUS is a product company focused on building innovative SaaS solutions for the global insurance and financial services markets. Our mission is to modernize how insurers, brokers, MGAs, and other financial players operate through intelligent underwriting, seamless policy management, and digital engagement platforms. With clients across Europe, the Middle East, and North America, we are redefining how the industry delivers value through technology.

⸻

What You Will Do

As a Sales Intern, you will help expand our global client base by introducing our SaaS products to insurance companies, brokers, and fintech organizations. You will work alongside experienced sales and product professionals and gain hands-on experience in enterprise sales.

Your responsibilities will include:
• Researching and identifying potential clients in target markets
• Assisting with outbound communication (email, LinkedIn, etc.)
• Supporting product presentations and demo meetings
• Participating in sales discovery and proposal preparation
• Updating CRM records and sales documentation
• Collaborating with the marketing team on outreach campaigns
• Learning about SaaS sales, insurance industry trends, and client needs

⸻

Requirements
• Strong interest in B2B sales, SaaS, or the insurance/fintech industry
• Upper-intermediate or higher English level (written and spoken)
• Great communication and research skills
• Self-motivated, curious, and eager to learn
• Basic understanding of software products is a plus
• Previous sales or internship experience is a bonus, but not required

⸻

What We Offer
• Real-world experience in international SaaS sales
• Opportunity to grow into a Junior Sales Manager role
• Mentorship and training in the insurtech and fintech space
• Supportive team and career development path

Join us and start your career in tech sales with a team that supports your growth. Apply now!

About DICEUS

DICEUS is a product company focused on building innovative SaaS solutions for the global insurance and financial services markets. Our mission is to modernize how insurers, brokers, MGAs, and other financial players operate through intelligent underwriting, seamless policy management, and digital engagement platforms. With clients across Europe, the Middle East, and North America, we are redefining how the industry delivers value through technology.

⸻

What You Will Do

As a Sales Intern, you will help expand our global client base by introducing our SaaS products to insurance companies, brokers, and fintech organizations. You will work alongside experienced sales and product professionals and gain hands-on experience in enterprise sales.

Your responsibilities will include:
• Researching and identifying potential clients in target markets
• Assisting with outbound communication (email, LinkedIn, etc.)
• Supporting product presentations and demo meetings
• Participating in sales discovery and proposal preparation
• Updating CRM records and sales documentation
• Collaborating with the marketing team on outreach campaigns
• Learning about SaaS sales, insurance industry trends, and client needs

⸻

Requirements
• Strong interest in B2B sales, SaaS, or the insurance/fintech industry
• Upper-intermediate or higher English level (written and spoken)
• Great communication and research skills
• Self-motivated, curious, and eager to learn
• Basic understanding of software products is a plus
• Previous sales or internship experience is a bonus, but not required

⸻

What We Offer
• Real-world experience in international SaaS sales
• Opportunity to grow into a Junior Sales Manager role
• Mentorship and training in the insurtech and fintech space
• Supportive team and career development path

Join us and start your career in tech sales with a team that supports your growth. Apply now!

Responsibilities

• Create and maintain reporting and analytical dashboards that provide key business insights
• Search for insights and patterns through data analysis
• Based on the analysis results, make conclusions for the business
• Build interactive dashboards

Requirements

• 4+ years of experience as a Data Analyst
• 4+ years of hands-on experience with SQL
• Experience with data visualization tools (Tableau, Power BI, Looker or similar)
• Strong logical and critical thinking skills
• Attention to detail and structured approach to work
• English Intermediate and higher
• Proactive mindset and genuine interest in your work

Will be a plus

• Experience with Python for data analysis and scripting
• Experience with R for statistical analysis
• Familiarity with n8n or similar workflow automation tools

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays according to current legislation
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

About the Role

We are building a production-grade AI Operations Platform focused on infrastructure, orchestration, and real-world AI systems — not simple AI wrappers.

We are looking for a highly capable Full-Stack Engineer with strong experience in AI agents, Node.js, NestJS, and MongoDB. This role is ideal for someone who enjoys building scalable systems, values clean architecture, and takes ownership of features from design through production.

What You'll Do

• Design, build, and maintain AI-driven platform capabilities and agent workflows
• Develop scalable backend services using Node.js and NestJS
• Design and optimize MongoDB schemas, indexing strategies, and data models
• Build and maintain frontend features using React and Next.js
• Collaborate on system architecture and technical decisions
• Integrate AI services, tools, and agent frameworks into production workflows
• Ensure code quality, maintainability, and performance across the stack
• Participate in deployment, monitoring, and operational improvements
• Work closely with product and engineering teams to deliver high-quality solutions

Technical Requirements

Must Have

• 5+ years of professional software development experience
• Hands-on experience building AI agents or AI-powered workflows
• Strong expertise in Node.js and NestJS
• Strong experience with MongoDB, including:
  • Data modeling
  • Indexing strategies
  • Query optimization
• Experience with React and/or Next.js
• Understanding of REST APIs and modern web architectures
• Experience building and maintaining production systems
• Familiarity with cloud environments and deployment workflows
• Experience working with Git-based development processes

Nice to Have

• Experience with AI orchestration frameworks
• Experience with vector databases and RAG systems
• Experience with Docker and containerized deployments
• CI/CD pipeline experience
• Experience with observability, monitoring, and logging tools
• Startup or fast-paced product development experience

Who You Are

• Professional and patient communicator
• Comfortable collaborating across technical and non-technical teams
• Strong ownership mentality
• Reliable, independent, and focused on delivery
• Passionate about clean architecture and separation of concerns
• Comfortable using AI-assisted development tools such as Cursor, Copilot, Claude Code, or similar
• Able to balance speed, quality, and maintainability

What We're Looking For

We're seeking an engineer who thinks beyond implementation details and understands how systems fit together. You should be comfortable making architectural decisions, improving existing solutions, and taking responsibility for delivering production-ready software.

If you're excited about building real AI infrastructure and scalable systems, we'd love to hear from you.

About DICEUS:

DICEUS is a product company focused on building innovative SaaS solutions for the global insurance and financial services markets. Our mission is to modernize how insurers, brokers, MGAs, and other financial players operate through intelligent underwriting, seamless policy management, and digital engagement platforms. With clients across Europe, the Middle East, and North America, we are redefining how the industry delivers value through technology.

What You Will Do:

As a Lead Generation specialist and Sales Intern, you will help expand our global client base by introducing our SaaS products to insurance companies, brokers, and fintech organizations. You will work alongside experienced outbound sales, product professionals and gain hands-on experience in enterprise sales.

Your responsibilities will include:

• Conduct research to identify potential leads and target companies.
• Generate and qualify leads using channels like LinkedIn, email outreach, and prospecting tools.
• Maintain and update lead information in the CRM system.
• Support the sales team with data, insights, and research.
• Assist in creating sales materials, email templates, and client presentations.
• Help build outreach campaigns based on target markets and ICP (Ideal Customer Profile).

Requirements:

• Strong interest in B2B tech sales and lead generation.
• Upper-Intermediate or higher level of English (both written and spoken).
• Good communication and interpersonal skills.
• Detail-oriented, proactive, and eager to learn.
• Basic understanding of CRM systems (e.g., HubSpot, Salesforce) is a plus.
• Previous experience with LinkedIn or email prospecting tools is a plus.

We offer:

• Remote work with flexible hours.
• Сareer path with transparent growth
• Hands-on experience in international sales and SaaS lead generation.
• Professional mentorship and training opportunities.
• Friendly and collaborative team environment.
• Growth opportunities within the company.

Join us and start your career in tech sales with a team that supports your growth. Apply now!

Who We Are?
Altum is a Ukrainian software development house that supports digital agencies and startups across the US and Western Europe with technical expertise. We focus on innovation, scalability, and quality to help businesses grow.

As part of Altum, DevOut Labs is a WordPress white-label development team delivering high-quality websites for US-based marketing agencies. While hiring is managed under Altum, this role is for DevOut Labs.
More info: devoutlabs.com

Why join us?

• Structured training — no prior experience required
• Fast career growth opportunities
• Minimal bureaucracy — your ideas matter
• Mentorship and support from experienced team members
• Growth based on your performance and results

What you need:

• Basic analytical skills
• Attention to detail
• Responsibility and self-discipline
• Willingness to learn and work with data
• Experience with research tools is a plus, but not required

What you’ll do:

• Search for and verify contacts (LinkedIn and other sources)
• Work with automation tools (training provided)
• Assist with research on potential leads
• Analyze simple data to improve results
• Meet assigned KPIs

What you get:

• Fully remote work
• Salary reviews based on performance
• Career growth opportunities
• Supportive and open team environment
• Challenging tasks that help you grow
  
  Recruitment stages:
• Initial Interview — approx. 15 min;
• Interview with Sales Manager;
• Interview with CEO — up to 30 min;
• Final feedback;

We're Gypsy Collective — a digital entertainment team that transforms work into an expedition. For five years, we've been charting new territories and creating our path instead of following others. Now we're looking for someone to lead our affiliate channel into its next frontier.

If you've built affiliate pipelines from scratch, know how to close a CPA deal in your sleep, and can smell low-quality traffic before it hits the dashboard — keep reading.

Your expedition

As Head of Affiliates, you own the entire affiliate channel — strategy, team, deals, traffic quality, and results. You're not here to manage a spreadsheet. You're here to build a machine.

📅 Your adventures include:

• tier-1 GEO experience: hands-on experience with Tier-1 markets, traffic quality, partner expectations, competition, and scaling logic;
• deal-making: ability to negotiate, close, test, and scale CPA / RevShare / Hybrid deals;
• affiliate acquisition: ability to find and onboard strong affiliates through networks, events, tools, forums, social media, CRM, and direct outreach;
• traffic & profitability analysis: strong understanding of FTD, profit, conversion, retention quality, ROI, caps, reconciliations, and traffic scaling;
• team management: experience leading affiliate managers, setting KPIs, reviewing pipelines, tracking performance, and holding the team accountable;
• deal funnel ownership: ability to manage partner flow from lead → negotiation → approval → test cap → scale / reject;
• risk & fraud control: ability to detect low-quality traffic, fraud signals, suspicious patterns, and compliance risks;
• reporting discipline: ability to provide clear updates on FTD, profit, partner pipeline, traffic quality, risks, and next steps;
• strong negotiation skills: payout deductions, price adjustments, cap / deal terms renegotiation.

🧭 What makes you a great match:

• 3+ years of hands-on experience in affiliate marketing or campaign management (iGaming preferred);
• 2+ years in a team lead or head-of role — managing people, pipelines, and performance;
• lead and develop a team of affiliate managers: set KPIs, review pipelines, track performance, and keep everyone moving in the right direction;
• own the full deal funnel — from lead to negotiation to approval to test cap to scale or cut;
• find and onboard strong affiliates through networks, events, forums, social media, and direct outreach;
• negotiate, close, and renegotiate CPA / RevShare / Hybrid deals — including payouts, caps, and terms;
• dive deep into FTD, profit, conversion, retention quality, ROI, and reconciliations to make fast, confident calls;
• detect fraud signals, suspicious traffic patterns, and compliance risks before they become problems;
• deliver clear, structured reporting on partner pipeline, traffic quality, risks, and next steps — no fluff.

Our Benefits: 

💸 Flexible payment options: choose the method that works best for you;

🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care;

📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us;

🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more;

🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage;

💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow;

🕘 Your schedule, your rules: Start your day at 9, 10, or even 11 — we care about results, not clock-ins.

Join us in developing a data science and ML offering for a comprehensive workforce management platform serving enterprises across industries and regions. We are looking for a Senior Data Scientist to own the direction and delivery of the Intelligence Pack. This analytical and ML layer turns platform data into predictive value for customers.

This is the first dedicated data science hire on the project. You will set standards, shape the roadmap in partnership with the Product team, and deliver much of the work yourself – across the full analytics lifecycle: from data architecture and predictive insights to customer-facing dashboards. The role requires a strong combination of technical depth, product mindset, and the ability to work autonomously across multiple stakeholders.
Enterprise SaaS platform for workforce management and talent acquisition.

Requirements

• Strong applied data science skills: building predictive models, surfacing patterns, and shipping ML/AI features into production
• Excellent SQL and data modelling skills; ability to design, refactor, and optimise warehouse structures
• Proven experience delivering customer-facing dashboards (Metabase or similar) where accuracy and performance both matter
• Hands-on experience with query optimisation, version control, and structured analytics development practices
• Product-minded approach: ability to think about users, value, and trade-offs as naturally as about schemas
• Experience helping define the product direction or roadmap for a data product, intelligence layer, or analytics offering
• Credibility to set standards and lead through influence as a senior individual contributor
• Strong communicator across product, engineering, commercial, operations, and customer audiences
• Comfortable engaging directly with customers on reporting and insights
• Upper-Intermediate English level or higher

Would Be a Plus

• Experience introducing tooling and processes that speed up analytics development while improving quality and consistency
• Experience working across analytics engineering, business intelligence, and data science disciplines within a single role
• Experience supporting customer-facing analytics, reporting, or intelligence products
• Interest in growing a data capability and taking on broader leadership responsibilities as the function scales

Responsibilities

• Own the long-term direction of the Intelligence offering, spanning data models, analytics, and customer-facing insights
• Partner with the Product team to build and evolve the data science roadmap
• Design and evolve the data architecture and canonical data model underpinning Intelligence
• Develop and ship data science work: predictive signals, pattern detection, and automated insights
• Design and deliver dashboards that customers trust and rely on
• Own analytics engineering end-to-end: modelling data, optimising queries, versioning work, and reviewing changes before they reach customers
• Establish architectural principles, analytical standards, and ways of working that allow Intelligence to scale
• Work closely with Engineering to ship Intelligence features into the product
• Engage directly with customers to understand reporting needs, explain insights, and validate value
• Support Commercial and Operations teams with insights that underpin upsell, renewal, and decision-making
• Provide insights and what-if analysis tooling for C-Suite customers

We are an iGaming company with 3+ years of experience, 1,500+ team members, and a portfolio of 11+ successful products in Tier 1–3 markets. We are actively scaling new products and markets, building strong affiliate ecosystems, and strengthening our position within the industry.

ABOUT THE ROLE

We are looking for an experienced Coach / Business Trainer to join our VIP Department and help elevate communication quality, service standards, and team performance.

This role is ideal for a professional who goes beyond delivering training sessions. We are looking for someone who can build effective development systems, improve VIP communication standards, and drive measurable improvements across the team.

WHAT YOU WILL DO

• Assess the current skills, competencies, and development needs of VIP Managers
• Design, implement, and continuously improve onboarding and training programs
• Conduct training sessions, workshops, and individual coaching sessions
• Develop communication standards, scripts, training materials, and guidelines
• Improve the quality of interactions with VIP and Platinum players
• Help shape and maintain a premium customer experience throughout the player lifecycle
• Analyze real communication cases and identify opportunities for improvement
• Provide ongoing feedback, mentorship, and support to team members
• Monitor training effectiveness and implement best practices to improve performance
• Introduce premium service standards and customer-centric communication approaches

WHAT WE ARE LOOKING FOR

• 3+ years of experience as a Coach, Business Trainer, Learning & Development Specialist, or similar role
• Proven experience building training systems and development programs from scratch
• Strong communication, coaching, and facilitation skills
• High emotional intelligence and ability to work with different personality types
• Experience training client-facing teams, such as VIP, Sales, Retention, Customer Support, or Account Management
• Understanding of premium service principles, retention strategies, and customer psychology
• Ability to transform insights into actionable development plans and measurable improvements
• Strong organizational skills, leadership mindset, and ability to work independently
• Fluent Russian is mandatory
• Experience in iGaming, VIP Management, Retention, Luxury Services, or Hospitality will be considered a strong advantage

WHO WILL SUCCEED IN THIS ROLE

• Someone who is passionate about developing people and building high-performing teams
• Understands VIP client expectations and communication psychology
• Can create scalable training processes and quality standards
• Combines analytical thinking with strong interpersonal skills
• Focuses on measurable business impact rather than training for the sake of training

WHY JOIN US

• Fully remote work: Monday–Friday, 10:00–19:00 (UTC+2)
• Competitive salary aligned with your expertise and contribution
• Paid vacation, sick leave, and an additional birthday day off
• Professional growth and continuous development opportunities
• Internal knowledge-sharing sessions and company events
• Fast decision-making processes without excessive bureaucracy
• Freedom from micromanagement and rigid hierarchies
• Opportunity to influence VIP service standards and team development strategy
• Dynamic environment with ambitious goals and expansion plans

Bitmedia Labs is an international product company founded in 2014. Today, we’re a team of 150+ specialists working globally, building products used by millions worldwide.

Our work spans two core areas:
• Game Development — browser-first games for global audiences, centered on reward-driven progression and long-term engagement.
• Digital Advertising — high-performance advertising and affiliate platforms across Web2 and Web3 markets.

We believe great products are built by people who take ownership — shaping direction, making decisions, and seeing their work turn into real impact. Now, we’re looking for a Manual QA Engineer to join the team and help us move our products forward.

Requirements

• 2+ years of experience in Manual QA;
• Experience in web and mobile (iOS/Android) application testing;
• Experience working with web debugging proxy applications (Charles);
• Extensive API testing experience (e.g., using tools like Postman, Swagger and understanding API documentation);
• Strong knowledge of stack of web technologies like HTTP, JSON, REST;
• Solid understanding of QA methodologies, tools, and processes;
• Experience in creating and executing test documentation, including test cases, check-lists, and writing clear bug reports (using tools like Jira, Mantis, Redmine);
• Knowledge of SQL and NoSQL databases;
• Strong analytical and problem-solving skills.

Responsibilities

• Perform functional and non-functional testing of web and mobile applications;
• Submit bug reports and define bugs’ importance;
• Analyze project requirements;
• Create and maintain test documentation;
• Manage incoming bugs from clients and other team members before sending to developers.

Nice to have

• Experience with MongoDB;
• Experience with Blockchain.

Hiring process:
• Intro call with a Recruiter — Test task — Technical Interview — Сollection of recommendations — Offer.

Why join Bitmedia Labs?
We care about what we build — and about the people who build it. Our teams work closely together, share responsibility for the product, and support each other in everyday challenges.

As part of the team, you’ll have:
• Professional growth through products operating at global scale;
• The opportunity to experiment, bring ideas to life, and influence product decisions;
• Collaboration with strong, experienced teammates who value quality and teamwork.

We also support you with:
• Flexible schedule and the option to work remotely or from our hubs in Kyiv, Warsaw, and Berlin;
• Competitive compensation, regular performance reviews, paid vacation, sick leave, and public holidays;
• Modern Apple equipment and thoughtful corporate gifts for holidays and personal milestones;
• Support for your growth: courses, workshops, and conferences.

Through our charity foundation Bit Spilka, led by volunteers from our team, we support the military, medics, and civilians across Ukraine — delivering over $500,000 in aid to date. Here your work also drives social impact, and you can also join our volunteer initiatives.

If this resonates with you — send your CV and join us.
Let’s foster the world together!