Jobs at Djinni

Please pay your attention - the location is only Lviv, and office visiting is mandatory

Job Description

• Good knowledge of fundamentals of QA theory (testing techniques, types, artifacts, tools)
• Ability to apply that theory to real-world scenarios
• Understanding of Agile methodology
• Upper-intermediate English (understanding complex texts, communicating with native speakers)
• Ability to visit the laboratory

Nice to have skills:

• Basic understanding of API testing (Postman)
• Basic SQL knowledge (MS SQL, PostgreSQL)
• Experience as a QC engineer or similar role
• Technical education

Required skills:

• QA Course or alike training has been passed

Job Responsibilities

• Requirements testing
• Functional testing (with & w/o hardware)
• Regression testing (with & w/o hardware)
• Troubleshooting issues
• Participating in team sprint plannings
• Conducting sprint demos

Department/Project Description

We develop a POS solution that allows providing attended (employee) and unattended (customer) tunnel car washing service. Designated team focuses on Payment and Subscription logic for POS platform

There are two labs:

- One in the USA
- One in Ukraine (Lviv)

Hardware Solution includes several points of sale(POS), different sensors, readers and cameras, payment terminals, servers, and automatic gates.

The solution supports both USA and Canadian markets. Ukrainian teams develop a PWA(web) application and a hybrid web application (.Net & Angular) that operates on hardware & cloud and supports full customer flow: from customer recognition or account creation to sale & directing their car to a tunnel, reporting, etc. All embedded development is on the client's side.

Project count ~80 teammates: 4 Feature teams, 2 AQA teams, Performance improvements team, DevOps team, L3 support team, Management team

Some teams have hardware dependency based on the areas of the application they work with, for them office attendance is necessary.

The project is in active development with 80+% work related to new feature development. The project age is 5 years, with 4 of them in production.

The client has huge plans for 2023 so you have a chance to become a part of the big success.

Flow

True SCRUM. Story points, Product owner, Scrum master, and Sprints include mandatory daily stand-ups, grooming, planning, demo, and retro sessions.

2-week sprints, releases strictly every 3 weeks, updates on demand.

Only agreed and paid overtime. Limited control from the Management team. Teams are fully self-manageable. No rushing or delivering work ASAP.

Limited communication and control from the client side.

About us

Pragmatech Venture Capital is an early-stage VC fund investing in B2B SaaS founders from CEE who are building for global markets. We run a focused pre-seed/seed strategy with a hands-on approach: supporting companies with GTM, hiring, and fundraising.

The fund is led by two partners with founder/operator DNA: Evgeny Sergeev (founder of Ideals and co-founder of Genesis) and Artem Yaremchuk (repeat B2B SaaS founder; built and exited Attendify, acquired by Hopin).

The role

This is a full-time hybrid role, combining Chief of Staff / Investment Operations and Investment Associate / Analytics in roughly equal parts. You’ll help the GPs move faster and make better decisions by building and running a crisp operating system for the fund - keeping everything organized, responsive, and consistent across pipeline discipline, diligence, portfolio support, LP reporting, and internal initiatives - while also producing high-signal analysis on markets and metrics, drafting memos, and driving key workstreams to closure. If you want a real entry into venture capital and you enjoy both structured execution and sharp analysis, this is it.

How we work

We’re remote-first and output-focused - we measure progress by outcomes, not presence. Our principles are simple: integrity always; high standards, low ego; bias to action; straight talk with respect (no politics or hidden agendas); founder empathy; and creative problem-solving from first principles. We stay curious, keep learning, and actively seek feedback to get better.

Responsibilities

1. Dealflow & Process

• Own the deal pipeline end-to-end: stages, required fields, next steps, follow-ups, weekly pipeline review.
• Coordinate diligence: scheduling calls, tracking open questions, collecting documents, pushing things to closure.

• Standardize how we work: diligence checklists, memo templates, IC notes, and “what good looks like”.

   

2. Investment analysis & diligence 

• Build quick, high-signal views on ICP, market, competitors, pricing, GTM motion.
• Sanity-check SaaS metrics and unit economics (retention/churn, gross margin, CAC payback, LTV/CAC, burn multiple).
• Review startup models and P&Ls to spot gaps, inconsistent assumptions, missing costs, and weak logic.

• Draft deal briefs / 1-pagers / memo sections (including “risks & open questions”) so decisions are crisp.

   

3. Portfolio support 

• Run a lightweight portfolio tracking rhythm: quarterly KPI snapshots, runway, key risks, and near-term priorities.
• Help coordinate support requests: intros (customers/partners), hiring pipelines, fundraising prep, and key deliverables.

• Turn chaos into action lists and close the loop with founders.

   

4. LP reporting & fundraising support 

• Maintain an LP/fundraising tracker (status, next steps, materials, meeting notes).
• Support periodic LP updates: gather facts, structure narratives, make reporting consistent and easy to read.

• Keep the LP data room tidy and “always ready” (materials, FAQs, portfolio snapshots).

   

5. Fund operations coordination (with external admin/providers)

• Keep fund documentation structured (folders, versions, templates, access control).
• Coordinate deliverables with fund admin/lawyers as needed (you don’t do accounting - you ensure nothing slips and outputs are clean).
• Design and automate fund’s processes - strive to make most of the processes as “human-less” as possible.

Requirements

• 2+ years in roles combining execution + analysis (BizOps/Chief of Staff, Consulting, FP&A/RevOps, Corp Dev, VC/PE analyst, or strong ops role in a startup).
• Strong Excel/Google Sheets; comfortable with SaaS metrics and “smell tests”.
• Highly organized and systems-minded: you build simple, tidy processes, automate repeatable work where possible (Zapier, n8n, Make, etc.), and consistently close loops - and you’re eager to learn if you haven’t done this before.
• High ownership and integrity: you propose, execute, follow through.

• Clear writing in English (B2+): concise docs, summaries, emails, memos.

   

Nice-to-have

• Strong grasp of B2B SaaS unit economics and the ability to spot inconsistencies in models/P&Ls quickly.
• Experience with market mapping, pragmatic TAM/SAM/SOM sizing (clear assumptions, sources) and competitor deep-dives.

• Basic literacy in early-stage deal terms and documents (SAFE/SHA/SPA, pro-rata, liquidation preference, ESOP).

   

Why join

• Work directly with founder-GPs and get a front-row view of how early-stage investment decisions are made.
• Broad, full-cycle scope: dealflow → diligence → closing coordination → portfolio support → investor communications.
• High ownership from day one - you’ll help build and run the fund’s operating cadence and standards.
• Accelerated learning and pattern recognition across B2B SaaS, GTM, and unit economics through real deals.
• Build a high-quality network across CEE founders, operators, and co-investors that compounds over time.
• Clear growth trajectory as the fund scale; long-term upside may be available depending on fit and structure.

We are the creators of a new fintech era!
Our mission is to revolutionize the world by making blockchain technology accessible to everyone in everyday life. WhiteBIT is a global team of more than 1,200 professionals united by a shared vision of shaping the Web3 future.
We are building our own blockchain ecosystem, ensuring maximum transparency and security for over 8 million users worldwide. Our cutting-edge solutions, rapid adaptation to market challenges, and technological excellence set us apart from traditional companies.
Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT, and VISA.


The future of Web3 starts with you — join us as Liquidity Manager!

Requirements

- Bachelor’s or Master’s degree in Finance, Economics, Risk Management, IT, or related fields;

- 3+ years of experience in trading, market-making, or liquidity management (preferably in crypto);

- Strong understanding of trading systems and end-to-end logic in financial markets;

- Experience with trading algorithms, monitoring systems, and BI tools (Tableau, Grafana);

- Proficiency with trading terminals and APIs (REST/WebSocket);

- Ability to work in a fast-paced environment, make rational decisions under pressure, manage multiple priorities, and meet deadlines;

- Experience identifying key business points related to risk, compliance, and operations, and designing workflows to improve processes.

Responsibilities

- Support liquidity business development;

- Work with Ops, Risk, Engineering teams to build and continuously improve trading and risk management tools;

- Monitor liquidity metrics and trading strategies and optimize performance;

- Actively contribute to the growth and optimization of the liquidity business by identifying issues, proposing solutions, and implementing improvements.

- Analytics and innovation support.

Work conditions

Immerse yourself in Crypto & Web3:
— Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
— Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
— Gain unique experience and be part of global transformations.
Drive Innovations:
— Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
— Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
— Modern equipment.
— Comfortable working conditions, and an inspiring environment to help you thrive.
— 30 calendar days of paid leave.
— Additional days off for national holidays.
— Health insurance.

Company: Orbios

We are looking for a hands-on Marketing & Lead Generation Specialist
who will build and run a predictable outbound lead generation system for Orbios.

Your focus is not “marketing for everything”, but:
targeted outreach → qualified conversations → real clients.

You will work directly with the founder and core team, turning our AI and software expertise into a steady flow of qualified B2B leads.

About Orbios

Orbios is an AI-first software and automation company working with international clients.

We build:

AI automation solutions,

custom software products,

MVPs and scalable web applications.

AI is not a buzzword for us — it is part of real client delivery and commercial results.
 

Role Overview

This is a practical outbound role.

Your main goal is to create a simple, measurable and repeatable outreach funnel that consistently brings the right prospects to founder calls.

No mass spam.
No “5 clients because we got lucky this month”.
Only structured outreach, clear numbers, and predictable results.
 

Key Responsibilities

• Research and select target companies and decision-makers (Europe, Australia, US and other English-speaking markets).
• Run outbound outreach via email, LinkedIn and relevant platforms.
• Manage follow-ups and improve reply and booking rates.
• Track basic funnel metrics (opens, replies, booked calls) and learn from results.
• Qualify leads: understand need, timing and budget.
• Prepare short, clear briefs for the founder before calls (company, context, possible angle).
• Maintain a clean lead pipeline (Google Sheets or simple CRM).
• Coordinate with the team on basic sales materials (one-pagers, short decks, cases).
• Use AI tools (ChatGPT and others) to speed up research and drafting, with human-quality final messaging.
   

Requirements

• 2+ years of experience in marketing, sales, business development or lead generation in IT / digital / services.
• Proven experience with outbound lead generation (email, LinkedIn or similar channels).
• Strong written and spoken English:
• Ukraine: C1 or higher,
• Philippines: confident business English.
• Ability to write clear, concise and non-spam outreach messages.
• Comfortable working with numbers (reply rate, booked calls, simple funnel metrics).
• Confident use of Google Workspace (Docs, Sheets) and basic lead tracking tools.
• Partnership mindset: you think in terms of long-term value for the company and clients.
• You understand why you do each activity and how it impacts revenue.
   

Nice to Have

• Experience working with AI, SaaS or software development companies.
• Understanding of delivery basics: scope, rate, hours, MVP, roadmap.
• Experience working with clients from Europe, Australia or the US.
• Experience supporting founders or senior leaders in sales / discovery preparation.
   

What We Offer

• Direct collaboration with the founder and core engineering team.
• Real AI and software projects, not “toy marketing tasks”.
• Influence on how Orbios builds its go-to-market and lead generation in 2026.
• Remote work and flexible hours.
• Competitive compensation aligned with Ukrainian / Philippine market rates.
• Performance-based bonuses tied to qualified calls and closed deals.
• What Success Looks Like in the First 3 Months
• Outbound outreach system is live and structured.
• Stable flow of qualified B2B conversations.
• Clear understanding of what messaging, segments and channels work best.
• Stable flow of qualified B2B conversations.
   

Ready to build a predictable pipeline of qualified conversations?
Join Orbios and help us turn strong expertise into systematic, measurable revenue growth.

We are an international group of companies that is looking for talented and long-term focused employees! Our team specializes in media buying, and also has our own high-risk products. We are looking for an experienced and responsible account farmer to work with the Facebook and Google advertising platforms. Your main task is to create, develop and support accounts for arbitration purposes, ensure stable operation, and bypass possible restrictions.

• 🚀Responsibilities:
  Registration, verification and warming up of advertising accounts (Facebook, Google);
  Work with anti-detect browsers and proxies;
  Creation and management of a network of accounts for the arbitration team;
  Onboarding new agencies and managing their replenishment;
  Resolving problems with account blocking and recovery;
  Interaction with buyers and other team members;
  Optimization of farming processes and scaling of account infrastructure.
• 
  🚀Requirements:
  Experience as a farmer from 1 year;
  Experience working with task managers.
  Understanding of Facebook and Google Ads algorithms;
  Proficiency in anti-detection tools (Octo, Adspower);
  Experience working with proxies, cloaks;
  Ability to bypass blocking and restore accounts;
  High attentiveness and responsibility;
  Willingness to work in a team.
• 
  💸We offer:
  Competitive pay
  Quarterly bonuses for stable and well-coordinated work, achieving KPI;
  Flexible schedule;
  Opportunities for growth and training;
  Possible relocation to Cyprus.

We are looking Middle - Senior Media Buyers in our team!

Requirement:

- From a 2 years of experience with large budgets at Tier-1 GEO in the crypto vertical (PPC/YouTube)

- Experience with other traffic sources will be a plus

Responsibilities:

- Search for new connections

- Scaling and optimization of current

- Traffic analysis

- Drawing up competent technical specifications for layout designers, copywriters and designers

Our advantages:

- Exclusive offers that really convert

- Corporate English courses for all levels

- Fully built infrastructure (accounts, payments, farming and very serious creative departments and technical units)

- Truly unlimited budgets

- There is our own tracking platform that helps keep information on all accounts, GEOs and traffic sources in one place

We are an international group of companies that is looking for talented and long-term focused Media Buyers! Our team specializes in media buying and also has our own high risk products.

We develop software solutions for marketers, including a SaaS tracking platform, CRM systems for optimizing workflows in social networks and a comprehensive mass marketing service. In addition, we implement various marketing strategies covering SEO, affiliate marketing, email campaigns and much more. Our experience extends to creating solutions for both clients and our own endeavors.

Media Buyer in Twitter Ads (Crypto in Kintech Group)
Do you work with Twitter Ads and know how to scale advertising campaigns? Then I invite you to join our team!
We are an international group of companies that is looking for talented and long-term and result-oriented media buyers! Our team specializes in media buying, and also has its own high-risk products.

• Responsibilities:

  — Launching the Twitter/X Ads team from scratch: processes, strategies, testing, and analytics;
  — Developing and optimizing approaches for private crypto offers;
  — Creating initial case studies for subsequent scaling into a team;
  — Interacting with the product, analytics, and creatives;
  — Budget optimization, hypothesis testing, and ROI tracking.

• What do we expect from you?
  — Experience with Twitter Ads / X Ads (experience in crypto is a plus);
  — Knowledge of moderation and methods for generating high-quality traffic;
  — Independence and initiative;
  — Willingness to be a pioneer in this area with the potential to build your own team.

• What do we offer?

  — High profit share + fixed rate;
  — Complete freedom to achieve results;
  — Access to internal media buying and quick feedback;
  —21 vacation + 7 no-questions-asked sick days per year.
  —Flexible hours for a better work-life balance.
  —Career Growth: Continuous Development & Performance Reviews.

Native Ads MEDIA BUYER
CRYPTO
We are a large company occupying a leading position in the market.
If you are looking for growth prospects, remote work opportunities, top, and most importantly
stable working conditions - this vacancy is for you.

What is required of you:

Experience in native networks (at least Taboola/Outbrain) from one year;
Experience in working with T1 GEO on confident budgets in gray verticals;
Good fast Internet.

For you from us:

Rate + bonuses;
Fast career growth;
Well-built infrastructure for comfortable work from home;
Limitless budgets in the literal sense;
Top creatives with a clear understanding of the vertical;
The ability to test different traffic sources.

We are an international group of companies that is looking for talented and long-term and result-oriented Media buyers! Our team specializes in media buying and also has its own high-risk products. Due to business scaling, we are expanding the team and opening a vacancy for Native Ads Media Buyer.

We are looking Middle- Senior Media Buyers in our team!

Requirement:

- From a 2 years of experience with large budgets at Tier-1 GEO in the crypto vertical (Facebook)

- Experience in attracting traffic with a personal budget.

- Experienced tracker user

- Ability to write good technical specifications for developers, designers and copywriters.

Responsibilities:

- Search for new connections

- Scaling and optimization of current

- Traffic analysis

- Drawing up competent technical specifications for layout designers, copywriters and designers

Our advantages:

- Exclusive offers that really convert

- Corporate English courses for all levels

- Fully built infrastructure (accounts, payments, farming and very serious creative departments and technical units)

- Truly unlimited budgets

- There is our own tracking platform that helps keep information on all accounts, GEOs and traffic sources in one place

We are an international group of companies that is looking for talented and long-term and result-oriented Media buyers! Our team specializes in media buying and also has its own high-risk products. Due to business scaling, we are expanding the team and opening a vacancy for Media Buyer to work with Facebook.

Join Our Team of Visionary Innovators! Are you a mindful go-getter with an entrepreneurial spark? We're on the lookout for dynamic individuals ready to grow and thrive with us. At our core, we believe in people first—your passions, ambitions, and evolution matter.

Here, growth isn’t just a goal; it’s the #1 priority. Work is personal. Personal drives growth. Growth fuels prosperity.

If this resonates with you, send us your CV and let’s kickstart something extraordinary! Don’t tick every box? No problem! If you share our love for technology, we’d still love to chat and explore the possibilities together. 

We are looking for a Product/Data Analyst with 2+ years of experience in analytics, preferably (but not necessarily) in gaming or iGaming. The ideal candidate has strong SQL skills, experience with data visualization tools (Power BI or Tableau), and expertise in user behavior and product performance analysis. 

In this role, you will analyze key metrics, conduct A/B tests, and provide insights to optimize product metrics. An important part of this role is building and maintaining dashboards in Power BI, integrating data from MS SQL, MongoDB, Google Analytics, and ensuring data accuracy and consistency across multiple sources.   

Experience 

• 2+ years of experience in data analytics or product analytics 
• Previous experience in a data-driven role within gaming, or a digital product environment is a plus. 

Required skills 

 Strong SQL skills for querying and analyzing large datasets. 

• Hands-on experience with data visualization tools (e.g., Power BI , Tableau). 
• Proven experience in conducting A/B tests, interpreting results, and making recommendations. 
• Knowledge of analytics platforms (Google Analytics, Amplitude, Mixpanel, etc.). 
• Strong analytical and problem-solving skills with the ability to find optimal and creative solutions. 
• Strong background in data modeling and predictive analytics techniques. 
• Good communication and presentation skills. 

  Responsibilities  

• Analyze user behavior, engagement trends, and conversion metrics to identify growth opportunities. 
• Plan, execute, and analyze A/B tests to optimize product performance and enhance user experience. 
• Conduct cohort analysis, retention analysis, and segmentation to optimize product metrics. 
• Provide actionable recommendations to improve product funnel and key product metrics. 
• Develop predictive models to forecast unit economics, analyze and optimize unit economics. 
• Process ad hoc requests from product and marketing teams, providing quick insights to support strategic decisions. 
• Build new and maintain existing dashboards and reports based on Power BI from different data sources, such as MS SQL, MongoDB, Google Analytics; 
• Ensure data accuracy and consistency across multiple sources. 
• Collaborate with developers to improve data and database structures. 

Why Join Us?  

• Work on a cutting-edge Gaming platform tailored for Dota2 enthusiasts. 
• Have a direct impact on product decisions and strategy using data-driven insights. 
• Be part of a cross-functional team blending product management, analytics, and user experience  

✦ Join Win Media — Building Scalable Support & Service Platforms in iGaming ✦
 

At Win Media, we build high-load, data-driven iGaming products and supporting service ecosystems.
Our focus is on scalability, automation, and operational efficiency across all customer-facing systems.

We’re looking for a Service Platform Development Manager to join our product team and take ownership of service platforms, omnichannel tools, analytics, and automation.

This role is ideal for a technically-minded support professional who enjoys working with systems, data, and processes rather than frontline communication.

📌 About the Role

As a Service Platform Development Manager, you will operate at the L2 / Support Operations level, ensuring stability, scalability, and continuous improvement of our support infrastructure.

Your mission is to optimize service platforms, automate workflows, build analytics, and ensure reliable system performance across all support channels.

🧠 Key Areas of Responsibility

🔧 Service Platforms & Systems

• Ownership of omnichannel customer support platforms
  (Intercom, Novatalks, MaestroQA, and other support software)
• Configuration, maintenance, and optimization of system settings, roles, access rights, and integrations
• Creation and management of user accounts across trusted systems, including coordination with Google Workspace administrators
• Integration of new communication channels and email inboxes
  (Google tokens, omnichannel routing, synchronization, permissions)

🐞 Incident Management & Bug Handling

• Monitoring and reviewing tasks performed by partners and development teams
• Identification, reproduction, and documentation of system issues
• Writing detailed bug reports and technical tickets
• Coordinating fixes and tracking resolution across teams

📊 Analytics & Reporting

• Building and maintaining dashboards and analytics inside service platforms
• Preparing operational data for support performance analysis
• Working with native omnichannel dashboards where Power BI is not suitable or sufficient
• Supporting data-driven decision-making for Support and Product teams

🤖 Automation & Optimization

• Designing and configuring automation rules, workflows, macros, and chatbots
• Analyzing existing Freshworks (or Intercom) tools and features to reduce manual work
• Optimizing SLA flows, routing logic, and internal processes
• Continuous improvement of support operations through system-level enhancements

📞 Telephony & Communication Tools

• Ordering, auditing, and basic configuration or replacement of phone numbers
• Ensuring correct setup of voice channels according to internal standards

📚 Documentation & Enablement

• Creating technical documentation, internal guidelines, and system instructions
• Testing and validating new features before rollout
• Consulting cross-functional teams on system usage and best practices

✅ Requirements

• 2+ years of experience in Technical Support / Support Operations / L2 Support / Service Platforms
• Strong hands-on experience with Intercom
• Experience with omnichannel customer support systems
• Solid understanding of support workflows, SLA logic, and routing principles
• Experience in writing technical documentation and bug reports
• Practical skills in Google Sheets, Apps Script, JSON, basic HTML / CSS
• Experience working with dashboards and analytics tools inside service platforms
• Proactive mindset focused on automation and process optimization
• Ability to work in a fast-paced, multitasking environment
• High level of ownership, attention to detail, and self-organization
• Strong analytical thinking and communication skills
• Spoken and written English — Intermediate or higher

➕ Nice to Have

• Experience in iGaming / gambling / high-load digital products
• Experience with chatbots and advanced automation scenarios
• Experience designing flowcharts and process maps
• Understanding of API-based integrations
• Experience working with Power BI (for context, not core reporting)

🎁 What We Offer

• 🚀 A role with real system ownership and impact
• 👥 Collaboration with experienced product, tech, and support teams
• 📈 Career growth toward Support Ops Lead / Platform Manager / Tech Ops
• 💻 Modern tools and mature processes
• 📚 Continuous learning in a fast-scaling iGaming environment
• 🌍 Flexible work setup and professional team culture

On behalf of our Client, a well-established financial institution from the Caribbean region Mobilunity is looking for an IT Business Analyst. 

Our Client is the largest bank in the Caribbean region that serves 14 countries/territories. The aim is to make this organization from a traditional bank into a new era of fintech, working on the edge of what current fintech may offer.

Role Overview
We are seeking a Senior IT Business Analyst / Data Analyst to define and deliver requirements for a real-time digital onboarding dashboard. This dashboard will focus on platform and operational metrics (not commercial KPIs), providing real-time visibility into onboarding performance, automation efficiency, and risk areas using tools such as Grafana.
The Senior BA will work closely with Product, Engineering, Data, and Compliance teams to translate complex platform behavior into clear user stories, acceptance criteria, and dashboard requirements.Key 

Responsibilities:
• Elicit, analyze, and document requirements for a real-time onboarding metrics dashboard (Grafana)
• Write clear user stories and acceptance criteria for platform and operational analytics
• Define and prioritize key metrics, including:
Onboarding completion and drop-off rates (MVP)
Time to account opening and activation (MVP)
KYC/AML manual review and false-positive rates (MVP)
Fraud controls effectiveness and incidents prevented
Platform automation–driven cost-to-serve
Conversion from applicant to active customer (MVP)
• Collaborate with Data Engineers to align metrics with real-time data sources and events
• Support backlog refinement, prioritization, and sprint planning

Requirements:

• 5+ years of experience as a Business Analyst, preferably in fintech or banking
• Strong experience defining requirements for dashboards, metrics, or analytics platforms
• Hands-on experience working with Grafana
• Understanding of digital onboarding, KYC/AML, and fraud workflows
• Strong analytical and communication skills
• Bachelor’s degree in business administration, Information Technology, or related field.
• Level of English – Upper-Intermediate and higher.

In return we offer:

• The friendliest community of like-minded IT-people
• Open knowledge-sharing environment – exclusive access to a rich pool of colleagues willing to share their endless insights into the broadest variety of modern technologies
• Mobilunity Medical Insurance program designed to attend our teams’ needs
• Paid vacations and sick leaves, including 5 paid days per year that don’t require a sick note
• Perfect office location in the city-center (900m from Lukyanivska metro station with a green and spacious neighborhood) or remote mode engagement: you can choose a convenient one for you, with a possibility to fit together both
• No open-spaces setup – separate rooms for every team’s comfort and multiple lounge and gaming zones
• English classes in 1-to-1 & group modes with elements of gamification
• Neverending fun: sports events, tournaments, music band, multiple affinity groups

Come on board, and let’s grow together!

Looking for an experienced video editor who can create dynamic, high-retention Reels with strong pacing, effects, and clean captions.

You should be confident working in After Effects and/or CapCut, adding creative transitions, motion graphics, sound effects, and beat-synced edits that feel modern and engaging (IG/TikTok style).

Account Manager / Sales

About the Role

We are seeking a highly motivated and results-oriented Account Manager to manage portfolios of our clients, ensuring high levels of product adoption, satisfaction, and long-term retention. This role is critical in driving client lifetime value by proactively addressing risks and maximizing product utilization.

     Key Responsibilities

• Client Base Management (managing the client portfolio, regular communication with clients, controlling the status of each client, client retention etc.)
• Working with At-Risk Agencies (monitoring product usage indicators, forming a list of at-risk agencies, Initiating contact for client reactivation)
• Payment Control (control over timely received payments, working with overdue payments, coordination with the finance / support department 
• Product Activation and Usage (client onboarding after connection, controlling the actual use of API / functions, increasing clients' Adoption Score

     Requirements (Mandatory)

• Experience as an Account Manager / Customer Success / Sales Support
• Experience working with a subscription model (SaaS is an advantage) 
• Strong communication skills 
• Ability to handle objections and difficult clients 
• Analytical thinking 
• Experience working with CRM 

• English knowledge on at least B2 level

  Good to have

• Experience in real estate or B2B
• Understanding of API / technical products

• Experience working with churn and retention strategies

  Position KPIs (Key Performance Indicators)

• Number of subscription cancellations (Churn)
• Number of at-risk agencies
• % of timely received payments
• Client Adoption Score
• Client retention rate
• Average reaction time to client inquiries

Skylum allows millions of photographers to make incredible images faster. Our award-winning software automates photo editing with the power of AI yet leaves all the creative control in the hands of the artist.
Join us on our mission to make photo editing enjoyable, easy, and accessible to anyone. You’ll be developing products with innovative technologies, providing value and inspiration for customers, and getting inspired in return.

Thanks to our incredible team of experts, we’ve built a collaborative space where you can constantly develop and grow in a supportive way. At the same time, we believe in the freedom to be creative. Our work schedule is flexible, and we trust you to give your best while we provide you with everything you need to make work hassle-free. Skylum is proud to be a Ukrainian company, and we stand with Ukraine not only with words but with actions. We regularly donate to various organizations to help speed up the Ukrainian victory.

Mission of the Role

To build and strengthen Skylum’s global identity as a multi-product ecosystem for creators.

This role is responsible for helping transform market perception of the company from “the maker of Luminar” into a leader in innovative solutions for visual content creation. The mission includes ensuring strong synergy across existing products (Desktop, Mobile, Web) while laying a solid foundation for the seamless launch of future products under the Skylum brand.

Core Competencies:

• 2+ years of experience in a Brand Marketing Lead or Head of Brand Marketing role
• Systems & architectural thinking — the ability to design scalable, long-term communication systems that go beyond individual features or updates and consistently articulate the value of the entire product ecosystem over time.
• Narrative architecture — the ability to create clear, simple, and compelling narratives, and adapt the same core message for internal teams as well as for external audiences: hobbyists, professional photographers, lifestyle creators, and educator-influencers.
• Brand evangelism — confidence and credibility in public speaking, representing the company at conferences, in media interviews, and in conversations with global corporations. This role serves as a strong, intelligent, and inspiring voice of Skylum.
• Data-driven mindset — hands-on experience with Brand Lift Surveys, Sentiment Analysis, Share of Voice (SoV), potential reach/readership, earned media value, and similar metrics, along with a strong understanding of the tools, methodologies, and best practices behind them.
• Exceptional written and verbal communication skills — native-level or near-native English, with the ability to craft persuasive narratives, pitches, and communications, and to adapt tone and messaging across audiences, markets, media formats, and cultural contexts.
• AI literacy — advanced proficiency with two or more AI tools applied to marketing, research, productivity, or creative workflows.
• Creativity — the ability and desire to think beyond conventions, generate strong story angles, and create moments that inspire, surprise, and resonate.
• Interest in art and visual culture — a refined sense of aesthetics, taste, and appreciation for design and creativity.
• Proactivity and high energy — enthusiasm, initiative, and the ability to propose and drive brand activations and visibility opportunities without waiting for direction.
• Ownership and accountability — full responsibility for outcomes, including brand performance, reputation, and public perception of the company.
• Genuine passion for technology and innovation, combined with a deep understanding of the product and its value for users.

Key Responsibilities

• Lead the Brand Team
• Create a clear architecture of brand pillars, key messages, and value propositions
• Define and develop the Skylum brand voice
• Speak (or provide) a confident public spokesperson for the company at conferences, interviews, and industry events
• Co-create and launch a community strategy for Luminar/Skylum alongside the CMO
• Build long-term trust and engagement with creators and professional users
• Create a transparent system to measure the impact of brand and communications on business
• In-house metrics such as brand sentiment, share of voice, brand lift, reach and earned media value
• Strengthening Skylum’s authority in the creative technology ecosystem

What we offer:

For personal growth:

• A chance to work with a strong team and a unique opportunity to make substantial contributions to our award-winning photo editing tools;
• An educational allowance to ensure that your skills stay sharp;
• English and German classes to strengthen your capabilities and widen your knowledge.

For comfort:

• A great environment where you’ll work with true professionals and amazing colleagues whom you’ll call friends quickly;
• The choice of working remotely or in our office space located on Podil, equipped with everything you might need for productive and comfortable work.

For health:

• Medical insurance;
• Twenty-one days of paid sick leave per year;
• Healthy fruit snacks full of vitamins to keep you energized.

For leisure:

• Twenty-one days of paid vacation per year;
• Fun times at our frequent team-building activities