Jobs at Djinni

Welcome to King Group — a place where the best people from the IT and gambling industries meet to do amazing things together. We operate numerous projects in the iGaming sector in the markets of Ukraine, Europe and the USA, invest in venture startups.

We are looking for a Head of Business Development (B2B Platform) who will be responsible for acquiring new clients and scaling the partnerships function — from prospecting and closing deals to building long-term relationships with partners.

What you will do:

• Acquire new B2B partners (operators, affiliate teams, investors) interested in launching iGaming products in Tier 1 markets
• Manage the full sales cycle
• Build and manage a pipeline of potential clients
• Present the product as an end-to-end solution for launching and scaling brands
• Develop commercial proposals tailored to partners’ business models
• Lead negotiations at the C-level and close complex deals
• Analyze Tier 1 markets: competition, trends, regulatory and platform constraints
• Leverage client feedback and contribute to product development
• Build long-term partnerships and grow clients post-launch

What we are looking for:

• 3+ years of experience in B2B sales (iGaming, affiliate, fintech, or related regulated / high-risk industries)
• Experience selling complex products or solutions (platforms, white label, performance-based models)
• Understanding of Tier 1 market specifics
• Understanding of user acquisition and monetization models in iGaming
• Strong negotiation and deal-closing skills
• Ability to independently build a pipeline and achieve revenue targets
• English level: Upper-Intermediate or higher

Nice to have:

• Personal network within the iGaming or affiliate industry
• Experience working with White Label solutions in Tier 1 markets

What we offer:

• Work with a real product and have a direct impact on results
• Minimal bureaucracy — fast decision-making and support for strong ideas
• Influence on product and business outcomes, not just task execution
• Freedom in choosing approaches and tools
• Direct collaboration with the business and fast execution of initiatives
• A supportive, results-driven team
• Opportunities to learn and share expertise (mentorship, internships)
• Competitive compensation + full benefits package (health insurance, sports and meal compensation)
• 18 days of paid vacation + additional days off for important life events
• Comfortable office in the center of Kyiv
• Referral bonuses
• Relocation support

We are looking for a US-based Client Partner / Recruiting Business Development Manager who can help us convert warm and outbound leads into paying clients, manage client relationships, and support role delivery when needed.

We’re building an AI-powered recruiting service for US startups. We combine human recruiting expertise with AI-led candidate verification to help founders and hiring teams avoid wasting time on candidates who look strong on paper but fail in real conversations.

Lean base + meaningful performance upside.
Uncapped commission.

Ukrainian native speaker 

Fluent in English 

Hebrew as a plus 

Responsibilities:

• speak with founders, hiring managers, and operators;
• qualify client hiring needs;
• run intake calls;
• present our AI-powered recruiting model;
• follow up and close pilot clients;
• coordinate with sourcing and recruiting delivery team;
• help manage candidate/client communication;
• support placements when needed.

Requirements:

• experience in staffing, recruiting agency, executive search, or recruiting sales;
• strong English communication;
• Russian required or strongly preferred;
• Hebrew is a plus;
• comfortable with early-stage environment;
• sales mindset, but consultative and professional;
• ability to work with startup founders and hiring managers.

Profisea is a boutique DevOps and Cloud company — AWS Premier Partner specializing in Cloud Architecture, DevOps, DevSecOps and FinOps.

We are looking for a Customer Success Specialist who will work closely with clients using the Uniskai platform, helping them get the most value from the product and ensuring a great customer experience.

This role is perfect for someone who enjoys communicating with people, solving problems, and learning about cloud technologies.

We are open to junior candidates and applicants without prior experience who are motivated to learn and grow in the cloud and DevOps environment.
 

What you will do:

Communicate regularly with clients using the Uniskai platform.

Check if clients are satisfied with the platform and help them use its features effectively.

Collect customer feedback about the product and user experience.

Help clients discover and use platform features and services.

Identify issues or improvement opportunities and share them with internal teams.

Coordinate technical support when needed.

Organize calls or meetings with DevOps or development teams if technical assistance is required.

Track client requests and ensure follow-up.

What we expect:

English — Fluent.

Strong communication skills and client-oriented mindset.

Good organizational skills and attention to detail.

Ability to work with multiple tasks.

Interest in technology, cloud or DevOps will be a plus.

Experience with SaaS platforms, customer support or project coordination will be a plus but not required.
 

What we offer:

Opportunity to be part of a growing company and to grow with us

Being at the forefront of the DevOps and Cloud services industry

Great compensation 

Professional working environment where you will be an essential member of our team

Your expertise:

• Experience with financial KPIs, including profit and loss (P&L) statements
• Experience in forecasting, performing what-if analyses, or building statistical models
• At least 3 years of experience in analytics or a related field
• Proficiency with Microsoft Excel or similar analytical tools
• Highly proficient in SQL and business intelligence (BI) tools such as Tableau, Power BI, or QlikView
• Strong analytical skills with a proven ability to extract actionable insights from data
• Experience with Python or R for analytics and data collection (preferred, but not required)
• Upper-intermediate English proficiency
   

What’s in it for you? 

• Opportunity to deal with top-notch technologies and approaches in a world-leader product company with millions of customers
• Opportunity to make a difference for online privacy, freedom of speech, and net neutrality
• Decent market rate compensation depending on experience and skills
• Developed corporate culture: no micromanagement, culture based on principles of truth, trust, and transparency
• Support of personal and professional development
  • coverage of costs of external trainings, conferences, professional literature
  • support of experienced colleagues
  • in-house events and trainings
  • regular knowledge sharing in teams
  • English classes and speaking clubs
• Life-balance support
  • 25 working days of vacation
  • 5 days of paid sick leave per year without providing a medical certificate (no limitation on sick leaves with medical confirmation)
  • generous maternity / paternity leave program
• Professionally strong environment, friendly and open atmosphere, ability to influence the product development and recognition for it
   

You will be involved into:

• Identify sales and growth opportunities by analyzing financial data and key product metrics, deliver insights into shifting trends
• Develop and maintain robust financial reports and dashboards using BI tools, ensure accuracy and relevance for stakeholders
• Create accountability within the company by developing appropriate metrics and introducing insights that motivate teams to achieve broader targets
• Collaborate with cross-functional teams to contribute to the budgeting and forecasting processes, provide analytical support, and identify areas for improvement
• Translate complex financial data into actionable insights, make recommendations in order to optimize business processes and achieve financial goals
• Conduct ad-hoc financial analysis as required, address specific business questions, and provide timely, accurate information
   

Join a Company That Invests in You

Seeking Alpha is the world’s leading community of engaged investors. We’re the go-to destination for investors looking for actionable stock market opinions, real-time market analysis, and unique financial insights. At the same time, we’re also dedicated to creating a workplace where our team thrives. We’re passionate about fostering a flexible, balanced environment with remote work options and an array of perks that make a real difference.

Here, your growth matters. We prioritize your development through ongoing learning and career advancement opportunities, helping you reach new milestones. Join Seeking Alpha to be part of a company that values your unique journey, supports your success, and champions both your personal well-being and professional goals.

What We're Looking For

Role Overview: We are developing Ask Seeking Alpha — a high-load financial analysis system based on Large Language Models. The architecture is built on complex multi-agent orchestration using LangGraph, FastAPI, and Elasticsearch.

We are looking for a Senior Backend Engineer specialized in Generative AI to design agent workflows, optimize interactions with models (OpenAI, AWS Bedrock), and ensure the reliability of non-deterministic systems in production.

The Senior Python AI Engineer will be engaged with the company as a contractor (Private Entrepreneur).

Tech Stack: Python (Asyncio), FastAPI, LangChain, LangGraph, Pydantic, Elasticsearch, AWS Bedrock / OpenAI API, LangSmith.

What You'll Do

• Agent Architecture: Design and implement complex agent orchestration logic using LangGraph. You will define state management, conditional routing, and error handling within the agent graph.
• Tool Engineering: Build and optimize the tool layer (function calling) that allows LLMs to interact with internal financial APIs and databases accurately.
• Performance Optimization:

-Reduce end-to-end latency through asynchronous processing and streaming (SSE).

-Implement semantic caching strategies to minimize API costs and response time.

-Optimize token usage without sacrificing answer quality.

• Observability & Evaluation: Implement automated evaluation pipelines using LangSmith. You will be responsible for setting up regression testing for prompts and agents to measure quality (correctness, faithfulness) before deployment.
• Advanced RAG: Refine retrieval strategies. Work on hybrid search implementation (Keyword + Vector), re-ranking, and query expansion to feed the most relevant context to the model.

Requirements

• Python Expert: Strong proficiency in modern Python. Deep understanding of asynchronous programming (asyncio) patterns is mandatory, as our entire I/O pipeline (Network, DB, LLM) is non-blocking. Experience with FastAPI and Pydantic (v2).
• Agentic Frameworks: Production experience with LangChain. Hands-on experience or deep conceptual understanding of LangGraph (or similar state-machine-based agent frameworks).

Deep LLM Expertise (What we mean by "Deep"):

• Non-determinism Management: Strategies for handling LLM hallucinations and ensuring reliable outputs (e.g., self-correction loops, specific prompting techniques like CoT/ReAct).
• Structured Outputs: Experience forcing LLMs to adhere to strict schemas (Pydantic/JSON mode) for reliable downstream processing.
• Context Optimization: Advanced strategies for managing limited context windows (summarization chains, sliding windows, selective context injection) beyond simple truncation.
• Inference Economics: Understanding the trade-offs between model size, latency, and cost (e.g., when to route to GPT-4 vs. a smaller/faster model).

Nice to Have

• Experience with Elasticsearch (DSL queries, analyzers).
• Knowledge of vector databases and embedding models.
• Background in FinTech or familiarity with financial data structures.

We are looking for a highly skilled, client-focused Account Manager to oversee and expand relationships within their own VIP base. In this role, you will manage your own dedicated VIP portfolio, focusing on cultivating loyalty and long-term engagement with the same high-value clients. This position demands a strong mix of personalized customer engagement, data-driven insights, and strategic account growth. The successful candidate will be proactive, analytical, and capable of delivering tailored experiences that strengthen loyalty, enhance satisfaction, and drive consistent revenue growth.

HOW YOU WILL MAKE AN IMPACT

• VIP Relationship Management: Manage a dedicated portfolio of VIP clients, maintaining daily communication and building long-term loyalty by consistently engaging with the same high-value clients from your personal base.
• Multi-Channel Communication: Maintain regular contact with clients through emails, phone calls, and messengers, adapting tone and strategy to suit customers’ needs.
• Data & Metrics: Analyze client behavior and key metrics to identify opportunities for growth, retention, and reactivation.
• Upsell Strategy Development: Create and execute tailored upselling strategies to maximize clients’ value and increase revenue.
• Reporting: Prepare detailed reports on account performance, trends, and campaign outcomes.
• Cross-Department Collaboration: Work closely with other teams to coordinate strategies and deliver seamless customer experiences.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Previous experience in account management, customer relations, or sales (iGaming or betting industry experience is a plus).
• Strong communication skills, both written and verbal, with the ability to adapt across different channels.
• Analytical mindset with proficiency in working with KPIs, reports, and CRM systems.
• Target-driven with proven ability to implement upselling or cross-selling strategies.
• Fluency in English.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

We are looking for an experienced Quality Control (QC) Team Lead to manage and elevate the performance of our QC department. This role is crucial for ensuring the accuracy, fairness, and consistency of all evaluation and calibration processes across the Support organization.

The ideal candidate is a strong leader with excellent analytical skills, a deep understanding of quality assurance principles, and the ability to mentor and develop a high-performing team.

HOW YOU WILL MAKE AN IMPACT

1. Team Management & Development

• Lead the daily operations of the QC team, ensuring balanced workload distribution across QC Managers and Specialists.
• Support team members in reaching individual and departmental goals.
• Conduct regular 1:1 meetings, provide feedback, and perform performance evaluations.

2. Quality Assurance Coordination

• Oversee QC sample coverage across all Support teams.
• Ensure monthly KPIs are achieved (e.g., 10% coverage of total Support volume).
• Track the number of evaluated chats and maintain data accuracy in QC reports.

3. Calibration & Consistency

• Conduct regular calibration sessions to ensure alignment between team members.
• Review QC Managers’ scoring to maintain consistency and minimize evaluation deviations.

4. Training & Knowledge Base Development

• Plan and deliver training for QC Managers and Support Team Leads to improve QC and coaching skills.
• Collaborate with the L&D department to identify knowledge gaps, recurring issues, and training priorities.

5. Dispute Resolution Oversight

• Supervise and review evaluation-related disputes between agents and QC Managers.
• Ensure fair, transparent, and consistent resolution processes.
• Report dispute trends and accuracy insights to the Head of CS.

6. Reporting & Analytics

• Prepare weekly and monthly QC performance reports, including coverage, consistency, and key trends.
• Analyze recurring mistakes and recommend process improvements.

7. Process & Documentation Management

• Create and update QC guidelines, evaluation rubrics, calibration standards, and internal documentation.
• Work closely with the Head of CS and Supervisors on workflow and process optimization.

8. Tool Integration & Automation

• Research, test, and implement AI-driven and automation tools to boost QC speed, accuracy, and efficiency.
• Ensure smooth tool adoption and provide training for the QC team.
• Monitor tool performance and gather feedback for continuous improvement.

9. Cross-Department Collaboration

• Serve as the primary communication link between QC, Support Team Leads, and L&D.
• Share QC insights to support coaching quality, process enhancement, and agent development.

10. Onboarding Support (Optional)

• Assist in onboarding new QC team members and ensure they fully understand QC standards and workflows.

11. Performance Review & KPI Tracking

• Monitor individual and team QC KPIs (coverage, consistency, training completion, calibration).
• Present results to management on a quarterly basis and propose improvement plans.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 2+ years of experience in Quality Control, Customer Support QA, or a similar role.
• Proven leadership experience (Team Lead, Senior QC, or similar).
• Strong analytical skills and attention to detail.
• Excellent communication and feedback-giving abilities.
• Experience with QA tools, scorecards, calibration processes, and reporting.
• Ability to manage multiple priorities in a fast-paced environment.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We’re looking for a strong  Middle SEO Specialist who can launch review websites in the iGaming niche. We need someone who doesn’t wait for step-by-step instructions, but can plan and manage the project end-to-end — from site structure and keyword research to content planning and link building. Mandatory requirement: proven experience launching review websites from scratch (iGaming / betting / casino / finance / similar) targeting Tier 1/2 GEOs.

HOW YOU WILL MAKE AN IMPACT:

• End-to-end creation of review websites: niche research, competitor analysis, SEO strategy.
• Keyword research and clustering, building site structure and semantic architecture.
• Creating detailed content briefs.
• Managing content production: quality control, SEO optimization, and matching search intent.
• On-page/Technical SEO
• Planning and managing link building (internal/external strategies, outreach).
• Working with Google Search Console / GA4 / Ahrefs / Semrush / Screaming Frog.
• Performance analysis and improving key metrics: traffic, rankings, conversions.
• Testing and implementing SEO hypotheses: structure, content, SERP features, EEAT.
• Contributing to scaling a network of sites (if the project succeeds).

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• 2+ years of hands-on SEO experience.
• Proven experience launching review sites from scratch where you were a key contributor.
• Experience working with Tier 1/2 GEOs.
• Strong knowledge of both On-page and Technical SEO.
• Ability to build strategy and deliver results independently (without micromanagement).
• Hands-on experience with Ahrefs/Semrush, Screaming Frog, GSC, and GA4.
• Solid understanding of EEAT principles, branded search, and trust signals.

HOW WE WILL KEEP YOU SMILING:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for an experienced and driven VIP Team Lead to manage and grow a high-performing team focused on player retention and revenue generation in the iGaming industry. The ideal candidate has a strong background in managing  VIP teams, understands player lifecycle metrics, and excels in performance monitoring, coaching, and cross-functional collaboration. You will lead the day-to-day operations, ensure excellent service for high-value players, and drive team alignment with overall business goals

HOW YOU WILL MAKE AN IMPACT

• Lead and manage a team of VIP Managers, ensuring daily operations, shift coverage, and workload distribution.
• Monitor and analyze key KPIs: retention, ARPPU, redeposit rate, second deposit conversion, and individual performance.
• Ensure high-quality service and proactive communication with VIP and high-value customers.
• Handle escalated cases and complex communication scenarios.
• Align team efforts with ongoing retention and revenue objectives.
• Collaborate with Product, CRM, Support, PRM, and Analytics teams to ensure full data visibility and optimized player lifecycle management.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 2+ years of experience managing  VIP account teams in iGaming (mandatory).
• Deep understanding of player lifecycle metrics and operational KPIs.
• Strong communication, leadership, and organizational skills.
• English level: B2+.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for a detail-oriented and highly responsible VIP Quality Control Manager to ensure exceptional service quality for our VIP Support Team. Your mission is to maintain the highest standards of communication, accuracy, and consistency, ensuring that every VIP player receives a world-class support experience.

The ideal candidate has a strong analytical mindset, excellent communication skills, deep understanding of quality assurance principles, and the ability to provide constructive, clear, and actionable feedback.

HOW YOU WILL MAKE AN IMPACT

1. Quality Evaluation

• Review and evaluate VIP Support interactions across all channels (chat, email, calls).
• Ensure accuracy, professionalism, and empathy in communication with high-value players.
• Score interactions based on internal QC standards and quality rubrics.

2. Feedback & Coaching

• Prepare detailed feedback for VIP Support Agents to help them improve communication, accuracy, and efficiency.
• Conduct brief coaching sessions when needed, focusing on service quality and best practices.

3. VIP Standards Control

• Ensure that all VIP communication meets the highest company standards and supports strong player relationships.
• Identify deviations and propose corrective actions to preserve the premium level of service.

4. Insights & Process Improvements

• Analyze recurring issues and service gaps within VIP Support.
• Propose improvements to scripts, workflows, guidelines, and processes that elevate service quality.

5. Dispute Handling

• Review disputes between agents and QC team members.
• Ensure fair, unbiased, and well-documented resolutions.

6. Reporting & Analytics

• Prepare weekly and monthly quality reports with insights and recommendations.
• Track accuracy trends, recurring mistakes, communication patterns, and success points.

7. Collaboration

• Work closely with the VIP Team Leads, QC Team Leads, and L&D to align on standards and share insights.
• Support improvements in coaching frameworks and training programs.
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 1.5+ years of experience in Quality Control, Customer Support QA, VIP support, or a related role.
• Strong understanding of VIP player expectations, communication style, and service standards.
• Excellent analytical skills and attention to detail.
• Strong written communication and feedback-giving skills.
• Experience with QA tools, scorecards, and reporting dashboards.
• Ability to stay objective and make fair, data-driven decisions.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

At Brainway, we operate as a premier R&D-as-a-service and software startup partner, helping companies scale their technical capabilities with top-tier engineering talent. We are currently searching for a Senior Go Developer to join an innovative, US/Israel-based fintech company as a dedicated outsource developer.

In this role, you will be deeply integrated into the fintech partner's engineering team, taking ownership of complex backend challenges. You will bypass typical bureaucratic layers and report directly to the Technical Manager on the client side, ensuring agile decision-making and clear technical alignment. If you are a self-driven engineer who thrives in taking extreme ownership of scalable backend architectures in a fully remote environment, this is the role for you.

What You Will Do

• Design, develop, and maintain high-performance, scalable, and reliable backend services using Go.
• Work closely with the client's technical leadership and distributed team to align system architecture with business objectives.
• Take full ownership of the software development lifecycle for your services, from technical design and coding to deployment and monitoring.
• Identify and resolve performance bottlenecks, ensuring systems are highly optimized for scale.
• Promote engineering best practices, conduct rigorous code reviews, and help shape the technical culture of the remote team.

What We Are Looking For

• Core Go Expertise: 5+ years of software engineering experience, with a heavy, recent focus on building production-grade backend systems in Go. Deep understanding of Go's concurrency model (goroutines, channels), memory management, and standard library.
• Microservices & API Design: Proven experience designing and implementing microservices. Strong hands-on experience with gRPC and Protocol Buffers (Protobuf), as well as RESTful API development using modern Go routers/frameworks (e.g., Gin, Chi, or Echo).
• Data & Event-Driven Systems: Deep experience with NoSQL databases, specifically MongoDB (using the official mongo-go-driver and handling BSON data), and caching/in-memory data stores like Redis. Proven track record working with message brokers and event streaming platforms like Apache Kafka or RabbitMQ.
• AI-Assisted Development: Practical knowledge and experience integrating AI coding tools (such as Claude Code, GitHub Copilot, or similar agentic solutions) into your daily workflow. You must be able to clearly present and explain the methodologies, workflows, and specific techniques you use to accelerate development and improve code quality.
• Infrastructure & Cloud: Solid familiarity with containerization (Docker), orchestration (Kubernetes), cloud infrastructure (preferably AWS or GCP), and advanced CI/CD pipelines.
• System Design: Deep experience writing maintainable, testable code, combined with a practical understanding of domain-driven design and building highly available, fault-tolerant distributed systems.
• Remote Autonomy & Communication: Excellent English communication skills with the ability to work independently in a remote outsourced model while maintaining tight synchronization with the US/Israel leadership team.

About the Role

We’re seeking a  Business Analyst/Product Manager to ensure flawless delivery of features to our customers. You’ll work hands-on with development teams to execute the product roadmap defined by our CPO, maintain high quality standards, track team performance metrics, and ensure releases happen on schedule without delays.

This is an execution-focused role. You’ll translate business requirements into technical specifications, manage the delivery process, minimize bugs and incidents, and ensure our customers receive high-quality features on time.

Role Type: Business Analyst (Execution & Delivery focused)

Time Allocation:

Feature Delivery (50% of your time) 

• Manage product backlog for development teams, ensuring 2+ sprints are always groomed 
• Write detailed user stories with clear acceptance criteria and edge cases 
• Conduct bi-weekly sprint planning and weekly backlog refinement sessions 
• Ensure 95%+ of releases ship on scheduled dates - no delays, no excuses 

• Remove blockers proactively to keep teams on track 

   

Technical Documentation (20%) 

• Prepare Business Requirements Documents (BRD) outlining business objectives and scope 
• Write comprehensive Product Requirements Documents (PRD) including:  
• Functional specifications and user flows 
• API specs, data models, integration requirements 
• Technical constraints and performance considerations 
• Acceptance criteria and test scenarios 

• Maintain clear documentation in Confluence for engineering and stakeholders 

   

Quality & Incident Management (15%) 

• Drive bug reduction initiatives - target <3% bug escape rate 
• Manage P0/P1 incidents: triage within 30 minutes, resolve within 4 hours 
• Document post-mortems with root cause analysis and preventive actions 
• Track quality metrics: bug rates, regression issues, technical debt 

• Collaborate with QA on test coverage and automation priorities 

   

Metrics & Reporting (15%) 

• Track team performance: velocity, cycle time, lead time, commitment accuracy 
• Build dashboards in Jira showing real-time delivery health 
• Present quarterly metrics to CPO showing delivery trends and quality improvements 
• Coordinate with stakeholders: Customer Success (weekly), Sales (bi-weekly), Support (weekly) 

Report To: Chief Product Officer (CPO)
Location: Remote (Europe/US time zones preferred for team overlap)

Must-Have Qualifications

• Experience 3-5+ years as Business Analyst  or Product Manager in B2B SaaS, cloud software, or CRM solutions
• Proven track record of on-time delivery: Be ready to share specific metrics (e.g., “Achieved 95% on-time release rate over 12 months”)
• BRD/PRD writing experience: At least 2 years writing technical specifications for engineering teams
• Agile/Scrum mastery: 3+ years managing backlogs, writing user stories, leading sprint ceremonies
• Quality focus: Experience reducing bug rates and managing incident response

• Technical proficiency: Understanding of APIs, cloud platforms, CRM integrations, data models

   

Skills

• Execution Excellence: Ability to drive features to completion on schedule, removing blockers proactively
• Technical Documentation: Strong writing skills for BRD/PRD with clarity and detail
• Analytical: Can track and present team performance metrics (velocity, cycle time, bug rates)
• Quality Mindset: Obsessed with reducing bugs, improving processes, preventing incidents
• Communication: Fluent English (C1/C2), able to explain requirements to technical and non-technical audiences
• Prioritization: Can make quick trade-off decisions to keep releases on track

• Incident Management: Experience triaging and coordinating response to production issues

   

Tools Proficiency

• Jira/Linear: Advanced backlog management, sprint planning, reporting
• Confluence: Documentation, BRD/PRD templates, knowledge management
• Analytics: Mixpanel, Amplitude, Google Analytics for feature tracking

• Design: Figma collaboration for UI/UX specifications

   

   

Mindset

• Delivery-focused: Obsessed with hitting release dates and shipping quality features
• Detail-oriented: Catches edge cases, writes comprehensive acceptance criteria
• Proactive problem-solver: Removes blockers before they impact timelines
• Quality-driven: Won’t ship until it’s right, balances speed with quality
• Team player: Supports engineering, collaborates with cross-functional teams
• Customer-centric: Understands impact of delays and bugs on customer experience

🌟 Nice-to-Have (Bonus Qualifications)

Experience

• 3-5+ years product ownership experience (for Senior-level consideration)
• Previous experience in CRM industry (Salesforce, HubSpot, Pipedrive ecosystem)
• Background as Business Analyst, Solutions Engineer, or QA Lead (strong documentation skills)
• Experience with DevOps practices (CI/CD, release automation, monitoring)
• Incident management training (ITIL, SRE practices)

• Experience managing API products or developer-facing features

   

Skills & Knowledge

• SQL proficiency: Can write queries to analyze feature usage and performance
• Scripting/automation: Python, JavaScript for data analysis or tooling
• Advanced Jira: Custom workflows, automation rules, dashboard creation
• API documentation: Swagger/OpenAPI specification writing

• Performance testing: Understanding of load testing and scalability considerations

   

Why Join Proxima CRM?

Execution Impact: Your work directly affects customers. Every feature you deliver improves their workflow and business outcomes.

Quality Culture: We value doing it right over doing it fast (but we do both). You’ll have support to maintain high standards.

Modern Processes: We use best practices in Agile, documentation, and incident management. You’ll work with experienced teams.

Growth: Early product ownership hires have opportunities to take on more scope, mentor others, and grow into leadership roles.

Flexibility: True remote-first. Work from anywhere with flexible hours and async-first culture.

Proxima CRM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Broken Build is a remote-first product company looking for a Business Development Representative who can turn warm signals into real conversations with the people who actually decide on software purchases inside large organisations.
 

This is not a script-and-dial role. You will work inbound signals, map who is who inside an account, and open conversations that are specific enough to earn a reply. If you enjoy the detective work of outbound as much as the talking, read on.
 

What you will do day-to-day
 

• Triage inbound signals. Watch our support queue, demo-call requests, security and compliance enquiries, and billing and admin contacts. Classify each signal by who sent it, how large the account is, and what kind of opportunity it represents (a trial that could convert, an existing customer who could expand, a lapsed customer worth re-activating).
• Map the buying centre. For each account in scope, identify the admin, the team manager, the agile coach, and the executive. Build that picture in our CRM using LinkedIn Sales Navigator, Apollo, and the public web, and tie each name back to what we already know about the account.
• Open the conversation. Write the personalised LinkedIn message or email that references the real signal (the ticket they filed, the request they made, the community thread they posted in), and route the conversation to a demo when it is warranted.
• Run discovery on calls. Listen for how each kind of stakeholder describes their problem in their own words (a manager asks "when will it be done", a coach talks about flow and predictability, an admin names a specific configuration), and bring those verbatim insights back to the Product team.
• Build and own pipeline. Keep a clean, prioritised pipeline of qualified opportunities, and hand each one to an Account Executive, Solutions Engineer, or our CEO with a tight, well-documented brief. You quarterback the early game.
• Keep the record honest. Every interaction is logged. Every contact has a role and context attached, so the next touch never repeats the last one.

Must-Have Requirements
 

• Advanced/fluent English (C1, C1+): you write a crisp four-sentence email and run a discovery call without friction.
• 3 to 7 years in B2B SaaS outbound as an SDR, BDR, or AE, with a real mix of inbound and outbound motion.
• Research craft. You can profile an account and its people from LinkedIn, public org charts, community profiles, and a company's own content before you ever reach out.
• Strong writing. A one-paragraph LinkedIn message and a one-screen account brief, with no corporate filler.
• CRM discipline. You treat the CRM as the source of truth, not an afterthought.

Skills That Make You Stand Out
 

• Atlassian-ecosystem fluency. Hands-on familiarity with Jira and Confluence, the Atlassian Marketplace, Cloud vs Data Center, or the Solution Partner world. If you do not have it yet, genuine curiosity to ramp fast counts for a lot.
• Agile vocabulary. Comfort with Scrum, Kanban, or scaled-agile language (SAFe, LeSS, Nexus) and the day-to-day pains of the people who work in it.
• Outbound tooling. Any of LinkedIn Sales Navigator, Apollo, HubSpot, Reply.io, Snov.io, Expandi.
• AI-assisted prospecting. You already use an LLM for research, ICP scoring, and first drafts, and you know the final message that reaches a buyer has to sound like a person, not a model.
• A public footprint: an active Atlassian Community profile, a meetup talk, prior consulting in the ecosystem, or any writing under your own name.

Preferred Career Backgrounds
 

• SDR / BDR in B2B SaaS ready to step up into a more strategic, account-mapping motion: our ideal profile.
• Account Executive who still enjoys the top of the funnel and wants to own qualification end to end.
• Pre-Sales / Solutions Engineer at a SaaS company that has moved from self-serve to enterprise selling.
• Customer Success / Support Manager → outbound: someone who has already turned support conversations into expansion and wants a commercial role.

Benefits
 

• Remote-first work in a self-funded product company with no bureaucracy and real ownership.
• Be part of a team whose apps are used by globally recognised enterprises across 60+ countries.
• Work directly with the people who buy enterprise software, and with our Product team and CEO.
• A performance bonus on closed deals: after your trial period, the deals you help close earn you a bonus, so strong results translate directly into your reward.

Interview Stages
 

1. Online Interview #1 (45 to 60 mins): a conversation with our CEO about how you work an account, with a short live mapping exercise.
2. Small Home Task: pick a real (anonymised) inbound signal we provide, research the account, and draft the first outreach message plus a one-screen account brief.
3. Online Interview #2 (30 to 45 mins): walk through your home task and discuss how you would ramp in our ecosystem.

Whidegroup is seeking for the extremely result-oriented person in Zaporizhzhia to support our growth and provide clients with best experience when delivering our services.

Whidegroup is Ukrainian digital agency dealing with web development, project management, e-commerce business consulting etc. Located in Zaporizhzhia, we are a close-knit team, known for unrivaled services for reputable & demanding clients.

Requirements:

- Strong logic;
- English proficiency — intermediate, or higher (written, verbal would be a plus);
- German proficiency (would be a plus).
- Understanding of Software Development Life Cycle (SDLC);
- Excellent networking and communication skills;
- Result-orientation & high level of self-organization;
- Confidence, self-motivation, flexibility;
- Ability to plan your own work and work independently;
- Requirement intake and analysis skills.

Tasks:

- Communication with the clients, receiving feedback and tasks from them;
- Taking responsibility for the result rather than process;
- Understanding clients business and helping to transform business tasks into technical requirements;
- Weekly and Daily reports on the work performed;

We offer:

- Compensation and terms depend on experience;
- Interesting job with challenging tasks stimulating permanent professional growth;
- Paid vacation & national holidays;
- Comfortable workplace with modern equipment;
- Spacious office in the central avenue;
- Unlimited Italian coffee & genuine Chinese tea;
- Warm atmosphere & best colleagues to play X-box together or to have a great time at the corporate events.

On behalf of our Client from the UK, Mobilunity is looking for a Full Stack Developer (Node.js / Vue.js).

Our Client is a fast-growing SaaS company operating in the telecom and subscription billing space. Their platform supports billing operations for telecom providers and service companies, focusing on reliability, scalability, and continuous product growth.

They are looking for a Full Stack Developer with strong hands-on experience across both backend and frontend. You will work on building new features, improving existing functionality, and supporting integrations across a modern, cloud-oriented platform.

This is a hands-on role with significant ownership across the full stack — from UI and APIs to event-driven services and data.
 

Responsibilities:
Full Stack Development

• Design, build, and maintain platform components using Node.js, TypeScript, and Vue.js (Nuxt)
• Deliver features end-to-end, from design to production
• Work across backend services, APIs, and frontend interfaces
• Troubleshoot and resolve complex production issues
• Deliver clean, reliable, and maintainable solutions

Architecture & System Design

• Apply API-first and cloud-first principles
• Build and maintain RESTful APIs and event-driven systems (queues, workers, webhooks)
• Contribute to system evolution from legacy solutions to cloud-native architecture
• Balance performance, cost, and scalability in technical decisions

Code Quality & Engineering Practices

• Follow best practices and coding standards
• Contribute to unit and integration testing
• Participate in code reviews and CI/CD processes
• Ensure long-term maintainability of the codebase

DevOps & Collaboration

• Work with Docker-based and Linux environments
• Collaborate with DevOps on CI/CD pipelines (GitHub Actions or similar)
• Support cloud infrastructure (AWS services such as ECS, Lambda, SQS, RDS)
• Improve development workflows across environments
   

Requirements:

• 4–7 years of commercial full stack development experience
• Strong experience with Node.js and TypeScript
• Solid frontend experience with Vue.js / Nuxt (or similar frameworks)
• Experience with REST APIs and event-driven architectures
• Experience with Git workflows, pull requests, and CI/CD
• Familiarity with Docker and Linux environments
• Experience with relational databases (MySQL or similar)
• Ability to work independently and manage priorities
• Good spoken and written English
   

Nice to have :

• Experience with AWS (ECS, Lambda, SQS, RDS/Aurora)
• Experience with legacy technologies such as PHP or Perl
• Experience with Oracle databases
• Python knowledge
• Experience with SaaS platforms or multi-tenant systems
• Familiarity with testing frameworks (Jest, Vitest, etc.)
   

In return we offer:

• The friendliest community of like-minded IT-people
• Open knowledge-sharing environment – exclusive access to a rich pool of colleagues willing to share their endless insights into the broadest variety of modern technologies
• Mobilunity Medical Insurance program designed to attend our teams’ needs
• Paid vacations and sick leaves, including 5 paid days per year that don’t require a sick note
• Perfect office location in the city-center (900m from Lukyanivska metro station with a green and spacious neighborhood) or remote mode engagement: you can choose a convenient one for you, with a possibility to fit together both
• No open-spaces setup – separate rooms for every team’s comfort and multiple lounge and gaming zones
• English classes in 1-to-1 & group modes with elements of gamification
• Neverending fun: sports events, tournaments, music band, multiple affinity groups
   

Come on board, and let’s grow together!