Jobs at Djinni

Hi there! We’re excited to introduce you to Softsich — a young, ambitious, and fast-growing company that creates innovative digital products and confidently expands its presence in global markets.We are looking for a Help Desk Specialist in Warsaw office.

Responsibilities:

• Providing technical support to users via Help Desk (1st and 2nd line): handling incidents and service requests
• Supporting and configuring workstations on Windows/macOS/Linux
• Preparation, configuration, and formatting of new devices (laptops, PCs, peripherals)
• Equipment accounting: issuance, receipt, preparation for reuse
• Support for users in solving basic and intermediate IT problems (hardware/software)
• Consulting on software use and configuration
• Employee onboarding/offboarding (configuring access, equipment, work environment)
• Registering and configuring devices in MDM (enrollment, compliance check)
• Checking devices for basic vulnerabilities and compliance with security policies
• Proficiency in Ukrainian at the B2 level.

Skills & Qualifications:

• Solid knowledge of Windows, macOS, and Linux operating systems
• Experience with Google Workspace
• Understanding of software installation, configuration, and optimization principles
• Practical experience in formatting and preparing equipment for use
• Understanding of IT support processes and working with users
• Experience with MDM/endpoint management is a plus
• Ability to work with ticket systems (Jira, Service Desk, similar)
• Understanding of ITSM processes (Incident, Request, Change — at a practical level)
• Skills in working with scripts/automation (PowerShell/Bash — a plus)
• Knowledge of networks: TCP/IP, DNS, DHCP, VPN (user-level troubleshooting)
• Ability to maintain technical documentation and user instructions
• Understanding of SSO/MFA/Conditional Access principles (at the level of use and basic settings)
• Experience with corporate SaaS services (password managers, collaboration tools)

What We Offer:

• Flexible schedule and freedom to choose: work from our office in Warsaw.
• 24 paid vacation days, sick leave, and medical insurance (currently in Ukraine, other countries — in progress).
• A friendly, open-minded team where it’s easy to ask questions, learn, and be yourself.
• Coverage for professional events and training.
• Birthday gifts, team buildings, and genuine team connection.
• Zero energy or business ties with the aggressor country — and we’re proud of that.

🚀 Ready to join a team?Then welcome on board — let’s grow smarter together!

About the Role
We are expanding the internal IT function and hiring Service Desk/Support System Administrators to our Kyiv office. The role focuses on employee IT support, access management, and internal infrastructure operations.

Key Responsibilities

• Provide IT support to employees (remote and on-site)
• Manage user accounts, permissions, and system access
• Handle onboarding and offboarding from the IT side
• Prepare and configure employee workstations
• Manage IT equipment procurement, delivery, and inventory
• Troubleshoot hardware, software, and system issues
• Maintain IT documentation and asset records
• Support internal tools (Google Workspace, Atlassian, GitHub)
• Assist with cloud access management (AWS / GCP / Azure basics)
• Participate in IT infrastructure and security improvements

Requirements

• 3+ years in IT support / Service Desk / system administration
• Experience with access management, onboarding, equipment provisioning
• Experience supporting macOS and Windows
• Understanding of network basics (DNS, DHCP, VPN, TCP/IP)
• Experience with ticketing systems
• Basic understanding of cloud platforms (AWS / Azure / GCP)
• Basic understanding of GitHub access management
• Experience maintaining documentation
• Ukrainian required, basic English

Nice to have

• Experience with MDM solutions
• Experience with VPN or LDAP
• Administration experience in Atlassian, GitHub, AWS
• Interest or experience in security topics (Zero Trust, access control, endpoint security)

What We Offer

• Competitive Salary
• Quarterly Bonuses
• Unlimited Paid Time Off
• Unlimited Paid Sick Leave
• Remote & Flexible Working
• Private Medical Insurance
• Financial Support for Life Events
• Professional Development Budget
• International Exposure
• Regular Company Events

Recruiting Process

• HR Interview
• Technical Interview
• Final Interview
  
  By submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy.

Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users,  agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in  Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100  countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. 

We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. 

In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.

Who We’re Looking For:

We are looking for a proactive and technically curious DevOps Engineer who is passionate about building reliable internal infrastructure and improving engineering workflows through automation. In this role, you will contribute to the development and maintenance of CI/CD pipelines, enhance internal tools, and help ensure stable and efficient services for engineering, security, and other internal teams. 

We value people who enjoy solving complex technical challenges, continuously improving processes, and collaborating across teams to deliver impactful solutions.

The role is based in Ukraine.

Team composition:

1 Product owner, 1 Technical Lead, 4 DevOps Engineers.

Tech Stack:

• Monitoring: Zabbix, Grafana, Graylog
• Operating Systems: Unix-like (CentOS/Debian/Ubuntu), Windows Server
• Languages: Ready to work with Python, SQL, optional: Groovy, PowerShell
• Containers: Docker (and similar container runtimes)
• Orchestration & Service Mesh: Kubernetes, Istio
• CI/CD Systems: Jenkins, TeamCity
• Cloud services: Azure/AWS (optional)

• Others: Git, Terraform, Ansible, IIS, SVN

   

Responsibilities:

• Design, develop, and optimize automation for CI/CD pipelines (builds, quality checks, deployments, e2e testing, performance testing, etc), enabling faster and safer releases for R&D teams.
• Develop and maintain tools and services for development teams, security teams, and other stakeholders.
• Build and maintain advanced monitoring, alerting, and fault-tolerance systems, ensuring proactive detection and resolution of issues.

• Partner with developers, QA engineers, and architects to implement best practices in DevOps and automation.

   

What you should expect from us:

• Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
• Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
• Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
• Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
• Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type

We are looking for a Webflow Developer to join the Dataforest team. If you are looking for a friendly team, a healthy working environment, and a flexible schedule ‒ you have found the right place to send your CV.
Attach your portfolio or examples of work to your resume.

What you'll do:
 

- Webflow development and ongoing support for the company website: dataforest.ai

- Designing and building responsive web interfaces on the Webflow platform.

- Managing and supporting Webflow CMS (Collections, Templates, Dynamic Pages) ‒ specifically for Case Studies and Blog pages.

- Integrating third-party services (Google Analytics, GTM, HubSpot, Zapier, custom forms, etc.).

- Writing and implementing custom HTML, CSS, and JavaScript to build non-standard features and functionality.

- Optimizing website speed, Core Web Vitals, and overall performance.

- Setting up basic technical SEO (meta tags, schema markup, sitemap, redirects, Open Graph).

- Publishing new site builds, post-release maintenance, tracking, and fixing bugs.

- Working closely with UX/UI designers, marketers, Project Managers, and the rest of the team to execute projects.

You'll be a great fit if you have:
 

- 1+ years of experience working with Webflow and other web development platforms.

- Strong hands-on experience with HTML/CSS and JavaScript for custom solutions.

- Solid experience with Webflow CMS, custom code integrations, and third-party tools.

- Excellent graphic design skills, with a strong focus on Figma.

- Clear understanding and practical experience with UX/UI design.

- Understanding of technical SEO basics, performance optimization, and Core Web Vitals.

- Attention to detail, thoroughness, and ability to deliver quality work within tight deadlines.

We ensure your growth with:
 

- Working in a fast-growing company;

- Great networking opportunities with international clients and challenging tasks;

- Competitive salary fixed in USD;

- Flexible work schedule;

- Friendly working environment with minimal hierarchy;

- Team building activities and corporate events.

Key Responsibilities:

• Spearhead jurisdictional due diligence programs across our licensed markets, ensuring end-to-end regulatory alignment and proactive risk mitigation.
• Draft, negotiate, and close complex commercial agreements, securing optimal terms while safeguarding the group’s legal position.
• Architect and maintain corporate-governance frameworks, advising leadership on strategic risk and policy optimisation.
• Partner with Compliance, Product, and Business verticals to align legal insights with commercial objectives and product roadmaps.
• Monitor and interpret evolving regulation, trends, and best practice, translating insights into actionable guidance for the executive team.

• Provide ad-hoc counsel on emerging matters to enable rapid, compliant decision-making.

   

Requirements:

• LLB / LLM (or equivalent).
• 3+ years PQE, including 2+ years in iGaming (must have).
• Proven ability to navigate multi-jurisdictional frameworks and deliver practical, business-centric solutions.
• Excellence in contract drafting, negotiation, and stakeholder communication.
• Meticulous, proactive, and results-driven with strong organisational skills and ethical standards.

What We Offer:

• Quarterly bonuses.
• Hybrid work & flexible schedule.
• Medical insurance (for you +1) & financial support for special events.
• Professional development reimbursement & online English classes.
• Employee referral bonus program.

Responsibilities:

• Infrastructure Management & Ownership: Take full ownership of the cloud infrastructure across AWS and DigitalOcean, ensuring high availability, scalability, and security;
• CI/CD Pipeline Design: Designing, building, and maintaining robust CI/CD pipelines optimized for PHP (Laravel) and JavaScript (Vue.js) applications;
• Infrastructure as Code (IaC): Maintaining and expanding the existing infrastructure using IaC tools to ensure reproducible and documented environments;
• Monitoring & Alerting: Setting up, optimizing, and monitoring application and server metrics; establishing proactive alerting systems to minimize downtime;
• Collaboration & Leadership: Acting as a key DevOps stakeholder (co-leading the infra direction in a 2-person team), collaborating closely with the development team to streamline deployment processes and troubleshoot issues.

Requirements:

     Essential

• Strong hands-on experience with AWS (EC2, RDS, S3, IAM, VPC, Route53, etc.) and DigitalOcean (Droplets, Spaces, Load Balancers);
• Proficient with CI/CD platforms (e.g., GitHub Actions) specifically for deploying web applications;
• Deep understanding of Docker (writing optimized Dockerfiles, managing multi-container environments);
• Strong knowledge of Linux/Unix administration, web servers (Nginx, Apache), and process managers;
• Experience managing and scaling databases (MySQL/PostgreSQL) and caching layers (Redis, Memcached);

• Proficiency in Bash or Python for automation tasks.

   

  Desirable

• Experience with Terraform or Ansible;
• Basic or hands-on experience with Kubernetes (e.g., AWS EKS or DigitalOcean Kubernetes) in case of future migration;
• Understanding the lifecycle of Laravel app (queues, Horizon, Artisan) and Vue.js building/caching strategies (Vite/Webpack);
• Experience with ELK stack, OpenSearch, Graylog, or cloud-native logging.
• Experience with security, privacy, and compliance standards and regulations, such as HIPAA, ISO 27001, and GDPR, would be a plus.

We offer:

• Comfortable working hours (10-19 Kyiv time zone);
• Regular result-based performance and salary reviews;
• Bonus system;
• Attractive social package (unlimited and fully paid sick days, fully paid vacation, birthday day off, etc;)
• Corporate equipment on request;
• Fully or partially funded education (courses, certifications, conferences, etc.)
• Partial payment for English and Sports;
• Friendly and open-minded team;
• Established product-focused environment;
• Range of tasks, from quick and simple to challenging investigation to run;
• Cheerful & dynamic environment;
• Virtual workspace with perspective to move into one of the offices;
• Mentorship.

Hiring steps:

• First interview with the Recruiter;
• Technical interview with the CTO;
• Job Offer.

About Us

BimBimPet LLC is a growing e-commerce company specializing in pet products. We build direct partnerships with brands and sell across Amazon, Walmart, and BimBimPet.com.

We are looking for a motivated and results-driven B2B Sales Manager to acquire new brands and develop existing partnerships.

Key Responsibilities

• Research and contact potential brands through calls, emails, LinkedIn, and meetings.

• Build and manage a pipeline of new brand opportunities.

• Negotiate and onboard new brands.

• Develop existing brand relationships and contracts.

• Negotiate better pricing, discounts, payment terms, and commercial conditions.

• Work toward securing exclusive partnerships.

• Expand brands across Amazon, Walmart, and BimBimPet.com.

• Maintain accurate CRM records and follow-ups.

• Build strong, long-term relationships with brand partners.

KPIs

• New B2B partnerships acquired

• Revenue generated from acquired brands

• Additional discounts and improved terms negotiated

• Calls and emails completed

• Existing partnerships developed to higher levels

Compensation & Bonus

• Base Salary: $750/month

• 1% of net sales generated from each new brand successfully onboarded.

• The 1% commission is paid for 12 months per brand, starting from the first purchase order.

• Bonuses are calculated and paid monthly.

• Expected total earnings: approximately $850–$1,000+ per month, depending on performance.

Work Schedule

• Monday–Friday

• 2:00 PM–10:00 PM Armenia Time

• Full-time, remote

• 8 working hours + 1-hour separate break

• 3-month probationary period

Requirements

• Strong written and spoken English

• Excellent communication and negotiation skills

• Comfortable with calls, emails, and business meetings

• Strong organizational and follow-up skills

• Ability to work independently and take ownership

• Results-driven and commercially minded

• Experience in B2B sales, business development, or brand partnerships is preferred

The product we are working on is the biggest community-based navigation app, complex web services, and other solutions related to it. The web and mobile apps handle information at a massive scale and extend well beyond the search giving people and companies a lot of new useful options. Here you’ll be a part of a skilled international team, working on an app with >100 mln users!

As a Head of QA, you will lead a distributed Quality Engineering organization of approximately 50 engineers across multiple teams. You will define the QA strategy, drive operational excellence, lead AI-driven quality initiatives, and continuously improve quality engineering practices across the organization. Working closely with QA Leads, Engineering, Product, and Delivery teams, you will play a key role in scaling quality and engineering excellence.

Responsibilities

• Define and execute the QA strategy aligned with business and engineering objectives.
• Lead, mentor, and develop a distributed QA organization, including QA Leads and Quality Engineers.
• Drive continuous improvement of QA processes, testing methodologies, operational efficiency, and testing cycle time.
• Establish and enforce QA standards, quality metrics, KPIs, OKRs, and engineering best practices across teams.
• Lead the adoption of AI-powered testing solutions, automation technologies, and modern QA tools while driving AI capability across the organization.
• Define and execute scalable quality engineering and automation strategies across multiple products and teams.
• Partner with Engineering, Product, and Delivery leadership to ensure high-quality software releases, manage quality risks, and provide strategic guidance on quality initiatives.
• Act as the primary escalation point for complex technical, organizational, and quality-related challenges.
• Own the QA hiring strategy, talent development, succession planning, and organizational growth.

• Foster a culture of innovation, accountability, continuous learning, and engineering excellence by identifying and implementing new processes and AI-driven improvements.

   

Requirements

• Location in Warsaw (office-based role)
• 8+ years of experience in Software Quality Assurance.
• 4+ years of experience leading QA teams in a product environment.
• Proven experience managing large QA organizations (20+ engineers), including QA Leads.
• Experience defining QA strategy, organizational standards, KPIs, and scalable quality processes.
• Strong experience driving process optimization and operational excellence across QA organizations.
• Experience defining and executing test strategies and modern Quality Engineering practices.
• Good understanding of AI applications in software testing and a track record of evaluating or adopting AI-driven solutions to improve QA processes.
• Deep understanding of SDLC, Agile methodologies, CI/CD, and software testing best practices.
• Strong leadership, stakeholder management, communication, and decision-making skills.
• Fluent English (C1/C2 level).
• Fluent Ukrainian (C1/C2 level).

Nice to Have

• Hands-on experience with test automation frameworks and QA architecture.
• Experience validating AI-based products or LLM-powered applications.
• Experience with cloud platforms and distributed systems.
• Performance, security, or reliability testing experience.
• ISTQB certification or equivalent.

We Offer

• Opportunity to work on a global product used by 100+ million users worldwide.
• Competitive compensation package, including 20 paid vacation days and paid sick leave.
• Full-time office-based work (5 days per week) in a modern, comfortable office in Warsaw.
• Flexible working hours with a healthy work-life balance.
• Private medical insurance.
• English classes with a native speaker and wellness activities, including online yoga.
• Paid tech training and other activities for professional growth;
• Modern, comfortable office and a friendly, supportive engineering culture.

Supplax — американська компанія із 5-річною історією, що надає віддалені бек-офісні послуги для компаній, які займаються ремонтами будинків у США. Ми беремо на себе всі процеси, окрім безпосередніх ремонтних робіт: маркетинг, продажі, управління майстрами, контроль якості, збір відгуків та навчання персоналу. Працюємо у 20 найбільших містах США та завершили понад 20 000 успішних проектів.
Детальніше про компанію ти можеш дізнатися за лінком https://www.work.ua/jobs/by-company/670475/. Ти ознайомишся з нашою метою, критеріями, перевагами, а також відеовідгуками про роботу в Supplax від наших співробітників.
Зараз ми активно шукаємо Pre-sales manager, який допоможе ефективно кваліфікувати ліди та полегшить роботу відділу продажу.
Обов’язки:

• Кваліфікація лідів та їх передача в роботу сейлс-команді.
• Пінгування клієнтів (нагадування про компанію, підтримка контакту).
• Допомога сейлс-менеджерам у виконанні адміністративних і стратегічних завдань.
• Збір відгуків від клієнтів для покращення сервісу та продукту.
• Прозвон конкурентів для збору інформації про їхні пропозиції, стратегії та умови.
• Робота з CRM-системами та оновлення інформації про клієнтів.
• Взаємодія з маркетинговмаркетинговою командою для покращення лідогенерації та оптимізації воронки продажів.
• Аналіз ринку та конкурентного середовища для виявлення нових можливостей.
• Підготовка звітності та аналітики щодо лідів і ефективності комунікацій.
• Участь у внутрішніх мітингах та стратегічних обговореннях щодо розвитку продажів.

• Англійська мова — від Upper-Intermediate і вище.
• Досвід роботи у сфері продажів, pre-sales, customer support (буде перевагою).
• Вміння ефективно комунікувати та вести переговори.
• Проактивність, відповідальність та організованість.
• Аналітичне мислення та навички збору інформації.
• Досвід роботи з CRM-системами (HubSpot, Salesforce або аналогами) — бажано.

• Конкурентна оплата (ставка + бонуси за результатами роботи).
• Гнучкий графік та можливість віддаленої роботи.(субота та неділя робочі, проте серед тижня є можливість обрати 2 вихідні)
• Кар'єрний ріст та професійний розвиток.
• Дружня команда та підтримка менторів.

Supplax — це американська компанія з українським серцем, яка вже понад 5 років активно розвивається на ринку. Ми виконуємо роль віддаленого бек-офісу для майстрів у США, що спеціалізуються на ремонтних роботах. Наша команда повністю бере на себе всі організаційні та операційні процеси, окрім самих ремонтних робіт. Серед них: маркетинг, продажі, управління командами майстрів, контроль якості, збір відгуків, навчання технічного персоналу тощо. Ми працюємо у 25 найбільших містах США та вже успішно реалізували понад 20 000 ремонтних проєктів.

Детальніше про компанію ти можеш дізнатися за посиланням: https://www.work.ua/jobs/by-company/670475/ Ти ознайомишся з нашою метою, цінностями, перевагами, а також відео-відгуками про роботу в Supplax від наших співробітників. 

Supplax продовжує масштабуватися, тож зараз ми у пошуку SEO Specialist (GMB). Це роль для спеціаліста, який має досвід у локальному SEO, аналітичний склад розуму та прагне бачити результати своєї роботи у вигляді зростання позицій сайтів у топі Google.

Ми пропонуємо:

• Повну зайнятість, п’ятиденний робочий тиждень, графік роботи 09:00 — 18:00

• Роботу в команді з досвідченими SEO-фахівцями

• Можливість працювати з американським ринком і великою базою локальних сайтів

• Заробітну плату в $ (ставка + бонус за результат)

• Професійний розвиток, внутрішні навчання, підтримку команди

• Стабільну компанію з налагодженими процесами та реальними можливостями росту. 

Що точно знадобиться на посаді:

• Досвід роботи в SEO від 2 років
• Розуміння принципів локального SEO, Google Maps, Google Search Console
• Базові знання аналітичних інструментів (Ahrefs, Semrush або подібні)
• Уважність до деталей, відповідальність, уміння працювати з великим обсягом даних
• Англійська — рівень, достатній для читання, розуміння та написання текстів із допомогою ШІ
• Вміння оптимізувати локальні сторінки, працювати з анкор-листами та локальними каталогами

• Досвід просування локальних сайтів для США
• Розуміння факторів локального ранжування
• Досвід побудови лінкбілдингової стратегії
• Навички роботи з аналітичними дашбордами

• Проведення технічних і контентних SEO-аудитів сайтів, пов’язаних із GMB
• Аналіз позицій сайтів у пошуку за локальними ключами
• Оптимізація мета-тегів, заголовків, зображень і контенту
• Пошук і нарощення беклінків із локальних і тематичних джерел
• Аналіз сайтів конкурентів і підготовка звітності
• Контроль SEO-здоров’я сайтів і усунення технічних помилок

Якщо ти хочеш розвивати свої навички у сфері SEO, впливати на видимість бізнесів на американському ринку та працювати у стабільній компанії — відгукнись на вакансію просто зараз!🚀

• Процеси: оптимізація бізнес-процесів, написання регламентів, контроль ClickUp.
• Координація: управління календарем команди, фіксація рішень і контроль рішень та домовленостей.
• Аналітика: збір даних, участь у створенні дешбордів та моніторинг KPI бізнесу.
• Автоматизація: впровадження нових сервісів, розробка ТЗ для розробників, контроль виконання.
• Комунікація і сапорт компанії: контроль міжвідділової комунікації, виконання задач на запит бізнеса.

• Досвід: 2+ роки (Business Assistant, PM)
• Хард-скіли: Google Work Space, досвід з таск-менеджерами, вільне володіння AI-інструментами, СРМ.
• Технологічність: здатність самостійно і швидко розібратися з будь-яким софтом (CRM, менеджери паролів тощо) з нуля.
• Софт-скіли: відповідальність, критичне мислення, автономність та лідерський потенціал.

• Повну зайнятість та п’ятиденний робочий тиждень.
• Віддалений формат роботи.
• Графік роботи: 9:00-18:00 за Києвом.
• Повноцінне навчання та занурення у специфіку роботи.
• Заробітну плату, що складається зі ставки і бонусів, виплата в $.
• Кар'єрний ріст завдяки високим результатам роботи.

• We are building the platform, which supports various information gathering and processing across the bank and providing access to this data through both private and public cloud approach. The solution will be built from the scratch using the latest technologies.

   

• Responsibilities:

  - Write good and well-tested code using Java
  - Write Test Cases and User/Supporter Documentation of your code
  - Development environment support (mostly automation using Jenkins CI, Bash)
  - Evaluate and adopt new development tools, libraries and approaches to improve quality
  - Perform peer code review of project codebase changes

   

• Mandatory Skills Description:

  - At least 6 years of experience in the industry of software development
  - At least 5+ years of experience in Java
  - Deep knowledge and usage of SQL (Oracle or PostgreSQL dialects is preferable)
  - It is essential for a candidate to have/be able to do livecoding, understand the code and fix it fast

   

• Nice-to-Have Skills Description:

  - Experience with Messaging Systems: RabbitMQ, Kafka, etc.
  - Experience with Kubernetes and Docker
  - Linux user

   

• Languages:
  • English: B2 Upper Intermediate

Project Description:
We are building the platform, which supports various information gathering and processing across the bank and providing access to this data through both private and public cloud approach. The solution will be built from the scratch using the latest technologies.
Responsibilities:
- Write good and well-tested code using Java
- Write Test Cases and User/Supporter Documentation of your code
- Development environment support (mostly automation using Jenkins CI, Bash)
- Evaluate and adopt new development tools, libraries and approaches to improve quality
- Perform peer code review of project codebase changes
Mandatory Skills Description:
- At least 6 years of experience in the industry of software development
- At least 5+ years of experience in Java
- Deep knowledge and usage of SQL (Oracle or PostgreSQL dialects is preferable)
- It is essential for a candidate to have/be able to do livecoding, understand the code and fix it fast
Nice-to-Have Skills Description:
- Experience with Messaging Systems: RabbitMQ, Kafka, etc.
- Experience with Kubernetes and Docker
- Linux user
Languages:
English: B2 Upper Intermediate

🎯 Role Overview:

We are looking for a powerhouse Lead Payments Manager to drive our payment expansion strategy and scale our footprint in the global iGaming market. You aren't just a high-level strategist; you are a "hands-on" executioner who deeply understands the inner plumbing of the payments industry. You will take full ownership of our payment partner ecosystem—from scouting top-tier acquirers and local payment methods (LPMs) to navigating high-risk KYC/Compliance, negotiating commercial terms, and executing seamless Go-Lives.

⚙️ Your Tasks:
 

• Researched and monitored emerging trends in the iGaming payments landscape to identify new partnership opportunities and enhance the existing payment ecosystem.
• Identified, negotiated, and established strategic partnerships with payment service providers, acquirers, and banking institutions across multiple international markets.
• Led commercial negotiations and finalized partnership agreements that supported the company’s strategic growth objectives.
• Managed the full partner onboarding lifecycle, ensuring operational, technical, and compliance readiness for successful launches.
• Coordinated payment integrations by aligning internal product, technical, legal, and compliance teams with external partners, serving as the primary point of contact throughout the implementation process.
• Managed long-term partner relationships through performance monitoring, operational optimization, regular business reviews, and execution of annual KYC and compliance requirements.

👤Our criteria:
 

• Experience: 5+ years of experience in Payment Partnerships, Provider Sourcing, or Payment Business Development within the Payments (PSP/Acquiring) or iGaming industry. Tier-1 company background is required;
• Industry Fluency: Deep understanding of the iGaming ecosystem, including high-risk licensing (MGA, Curaçao, Anj registers, etc.) and regional regulatory frameworks;
• Payment Expertise: Strong knowledge of card processing, Alternative Payment Methods (e.g., Pix, UPI, Open Banking, Crypto), and the end-to-end technical flow of a transaction;
• Hands-on Execution: Proven track record of "working with your hands"—you have personally sourced payment providers/acquirers, negotiated commercial terms/rates, and overseen integration pipelines;
• Compliance Savvy: Hands-on experience with high-risk payment partner onboarding, risk requirements, and AML/KYC standards;
• Partner Network: An existing network ("Rolodex") of contacts within acquirers, PSPs, EMI institutions, and local payment gateways globally (especially in emerging markets);
• Languages: Fluency in English is mandatory; additional languages relevant to emerging markets are a plus. Fluency in Ukrainian/Russian.
   

💼 Our Offer:

• Flexible work setup — work remotely or from the office, we focus on results, not location;
• Support for a comfortable work environment — we compensate coworking expenses and EcoFlow power stations to help our team stay productive during power outages in Ukraine;
• Unlimited vacation and sick leave, because we trust our people to manage their time responsibly;
• Relocation support for team members who want to move;
• Regular performance-based bonuses that reward individual and team impact;
• Learning support — we cover 50% of professional courses and development programs;
• Language & wellbeing support — we cover 50% of English classes and psychological consultations;
• Career growth opportunities — we prioritize internal promotions and development;
• Team culture that actually feels like one — regular gifts, company merch, and team events throughout the year;
• Real impact — we are small enough for every voice to be heard and big enough to turn great ideas into action quickly.

🎯 Role Overview:

As TrueLabel’s Head of Payments you will become the driving force of our team! You’ll get to travel and meet partners, all while leading our payments strategy, performance, and operations end-to-end. Your mandate: deliver best-in-class approval rates and customer experience at the lowest possible cost—while keeping us compliant, scalable, and ready for new markets.

⚙️Your Tasks:​
 

• Strategy: Scale payment solutions for Tier 1 & Tier 2 GEOs;
• Partnerships: Source, negotiate, and integrate new PSPs, Acquirers, and APMs;
• Optimization: Maximize Success Rates and minimize transaction costs/latencies;
• Risk Management: Oversee anti-fraud, chargebacks, and compliance (AML/KYC);

• Analysis: Monitor P&L per payment method and provide data-driven reports.

   

👤Our criteria:
 

• 3+ years in a senior Payments role within iGaming/Gambling;
• Expertise in High-Risk processing (Cards, P2P, Crypto);
• Strong network of active contacts with PSPs and acquiring banks;
• Experience with Tier 1 & Tier 2 regulatory and payment landscapes;
• Upper-Intermediate English and strong negotiation skills.

💼 Our offer:
 

• Flexible work setup - work remotely or from the office, we focus on results, not location;
• Support for a comfortable work environment - we compensate coworking expenses and EcoFlow power stationsto help our team stay productive during power outages in Ukraine;
• Unlimited vacation and sick leave, because we trust our people to manage their time responsibly;
• Relocation support for team members who want to move;
• Regular performance-based bonuses that reward individual and team impact;
• Learning support - we cover 50% of professional courses and development programs;
• Language & wellbeing support - we cover 50% of English classes and psychological consultations;
• Career growth opportunities - we prioritize internal promotions and development;
• Team culture that actually feels like one - regular gifts, company merch, and team events throughout the year;
• Real impact - we are small enough for every voice to be heard and big enough to turn great ideas into action quickly.