Jobs at Djinni
10337-
· 12 views · 2 applications · 19d
Media Buyer - Lead Generation (UK Market)
Full Remote · Countries of Europe or Ukraine · 2 years of experience · English - B2Media Buyer - Legal Leads (UK Market) Full-Time, Remote We’re hiring a Senior Media Buyer to scale UK legal lead generation for our partner, Consumer Genius. This role is focused on claims and legal offers, working with compliance-heavy funnels, call...Media Buyer - Legal Leads (UK Market)
Full-Time, Remote
We’re hiring a Senior Media Buyer to scale UK legal lead generation for our partner, Consumer Genius. This role is focused on claims and legal offers, working with compliance-heavy funnels, call and form-based leads, and stable end buyers.
This is a great fit for someone who has run UK claims traffic, understands how legal lead gen works, and can manage performance at scale using Google Ads and Meta Ads.
What You’ll Do
- Run and scale UK legal and claims lead generation campaigns
- Manage traffic across Google Search, YouTube ads, and Meta
- Optimize for CPL, approval rate, and net profit
- Work with compliance-approved creatives and landing pages
- Monitor performance daily and update P&L reports
- Scale profitable campaigns with long-term legal buyers
- Collaborate with internal teams on optimization and growth
What you bring
- 3+ years of legal or claims lead generation experience
- Strong experience with Google Ads and Meta Ads
- Understanding of UK compliance and regulated advertising
- Proven ability to scale lead gen profitably
- High attention to performance, quality, and compliance
Will be a plus:
- Experience running affiliate traffic
- Background in UK insurance or claims offers
- Experience managing call-based legal leads
What you get
- Base salary $2,000–$3,000/month
- 5% net profit share, uncapped
- Performance-based increases in profit share
- Transparent numbers and clear expectations
- A mature lead gen operation with real scale
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· 15 views · 2 applications · 19d
Media Buyer - Insurance Lead Generation (US, Canada)
Full Remote · Countries of Europe or Ukraine · 2 years of experience · English - B2Full-Time, Remote We are looking for a Media Buyer with strong experience in US and Canadian insurance lead generation to join our partner, Consumer Genious. This role is ideal for someone who has run auto and life insurance campaigns, understands...Full-Time, Remote
We are looking for a Media Buyer with strong experience in US and Canadian insurance lead generation to join our partner, Consumer Genious. This role is ideal for someone who has run auto and life insurance campaigns, understands compliance, and knows how to scale profitably without burning accounts.
You’ll work with Google Ads and Meta Ads, proven insurance offers, and a mix of in-house and affiliate-driven traffic. We’re looking for buyers who can take ownership, make smart decisions, and grow profitable campaigns.
What You’ll Do
- Launch and scale auto and life insurance lead gen campaigns
- Manage traffic across Google Search,YouTube, and Meta
- Optimize form and call-based funnels for CPL and lead quality
- Track approval rates, ROAS, volume, and net profit
- Fill out daily P&L and performance reports
- Work closely with compliance, creatives, and internal teams
- Scale winning campaigns with long-term insurance buyers
What You Bring
- 3+ years of insurance lead generation experience
- Strong command of Google Ads and Meta Ads
- Experience managing regulated offers and compliance rules
- Proven ability to scale profitable lead gen campaigns
- Comfortable optimizing accounts daily and working with volume
Will Be a Plus If You Have
- Experience with affiliate marketing and mixed traffic models
- Background working with lead aggregators or marketplaces
- Experience managing high daily spend
What You Get
- Base salary $2,000–$3,000/month
- 5% net profit share with performance-based increases
- No cap on earnings
- Stable advertisers and in-house funnels
- A performance-first team with clear expectations
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· 328 views · 95 applications · 19d
Delivery Manager - 3-6 YOE to $5000
Full Remote · Countries of Europe or Ukraine · 3 years of experience · English - B2Your role will encompass a range of responsibilities; the main one is the delivery of projects at all life cycles. You will work closely with developers, designers, QAs, and clients. About you A minimum of 3+ years of professional experience as a...Your role will encompass a range of responsibilities; the main one is the delivery of projects at all life cycles.
You will work closely with developers, designers, QAs, and clients.
About you
A minimum of 3+ years of professional experience as a Project / Delivery Manager, especially with iOS, Android, and Web Apps in Outsource companies.
*Respect yours and our time. Don't apply without experience above.
Experience in teams of 3-10 people.
Product management.
Project management.Understanding of UX patterns of web and mobile apps.
Strong understanding of the project development life cycle.
Understanding of Agile/Scrum.
Level of English — intermediate+.
Responsibilities
Review a client's request > Find the best solution > Transfer to the designer and developers.
Collaborate with the design/development team and customers.
Conduct research: UX, products, tools (3rd parties); Analyze competitors and find the lean solution for projects.
Set up and lead daily/weekly meetings.
Be responsible for the result.
Create user stories and keep project documentation updated.
Ability to promote to CDO and receive stock options.
What we offer
Health Insurance.
GYM.
English classes.
22 days off and 12 sick days.
Paid national holidays.Teambuilding twice per year.
Welcome box.
Please send your CV.
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· 17 views · 1 application · 19d
Media Buyer - Lead Generation (US, CA, UK)
Full Remote · Countries of Europe or Ukraine · 2 years of experience · English - B2Full-Time, Remote We’re hiring a Senior Media Buyer to join Consumer Genius, a well-established lead generation company working across insurance, loans, and financial services. This role is for someone who knows lead gen inside and out and has scaled...Full-Time, Remote
We’re hiring a Senior Media Buyer to join Consumer Genius, a well-established lead generation company working across insurance, loans, and financial services. This role is for someone who knows lead gen inside and out and has scaled campaigns at serious volume.
You’ll be running Google Ads and Meta Ads campaigns across the US, Canadian, and UK markets, working with proven offers, stable buyers, and in-house funnels. This is not e-commerce. This is performance-driven lead generation with real budgets and full ownership.
If you’ve spent big, understand compliance-heavy verticals, and know how to turn traffic into profitable leads, you’ll feel at home here.
What you’ll do
- Build, scale, and optimize lead generation campaigns on Google Search, YouTube ads
- Drive high-quality leads for insurance and loan offers
- Manage performance across US, CA, and UK markets
- Monitor CPL, approval rates, ROAS, and net profit daily
- Optimize campaigns daily and report P&L results
- Work with internal creatives, developers, and compliance team
- Scale campaigns using proven in-house funnels and long-term buyers
What you bring
- 3+ years of lead generation media buying experience
- Strong hands-on experience with Google Ads (search and YouTube)
- Proven ability to manage and scale profitable campaigns
- Experience working with compliance rules and regulated industries
- Comfort working with daily budgets and performance targets
Nice to have
- Experience in insurance, loans, or financial services
- Background working with $25000+ daily
What you get
- Base salary $2,000–$3,000/month
- 5% net profit share (uncapped — top buyers earn $15k–$20k+ monthly)
- Full transparency on numbers and performance
- Stable offers, long-term buyers, and clear growth path
- A team that knows lead gen and moves fast
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· 66 views · 5 applications · 19d
Cybersecurity Auditor
Full Remote · Countries of Europe or Ukraine · 5 years of experience · English - B2Our client is a cybersecurity services company expanding its audit capabilities. They are building a trusted pool of experienced Cybersecurity Auditors to collaborate with on a long-term basis across multiple client projects. Work is organized into...Our client is a cybersecurity services company expanding its audit capabilities. They are building a trusted pool of experienced Cybersecurity Auditors to collaborate with on a long-term basis across multiple client projects.
Work is organized into predefined “audit packs” with a clear scope and estimated effort, so expectations are consistent and workloads can be planned fairly in advance.
What You’ll Do
Depending on your expertise, you may work on:
- Technical security audits (infrastructure, cloud, hybrid environments)
- Vulnerability assessments and risk analysis
- Compliance & regulatory audits aligned with frameworks such as ISO 27001, ENS, NIST, CIS
- Security posture reviews and gap analysis
- Evidence collection and validation (documentation + technical proof)
- Audit reporting with clear, actionable recommendations
Projects will vary in size and complexity; workload and scope are agreed upfront.
How the “Audit Packs” Work
Each pack typically includes:
- Defined scope (technical, compliance, or mixed)
- Review of documentation and/or technical evidence
- Identification of risks and gaps
- Actionable findings and recommendations
- A structured report aligned to the applicable framework
Each pack comes with an estimated number of hours based on repeat delivery. You’ll be asked to:
- Confirm whether the scope fits the estimate
- Highlight where estimates may be risky or unclear
- Suggest ways to improve quality and efficiency
The goal is a balanced model that scales over time not unrealistic timelines.
What We’re Looking For
- Proven experience as a Cybersecurity Auditor or Security Consultant
- Strong understanding of security controls, risks, and best practices
- Ability to write clear, professional audit reports (English required; Spanish is a plus)
- Hands-on experience with one or more frameworks: ISO / NIST / ENS / CIS (or similar)
- Reliable, detail-oriented, comfortable working with minimal supervision
Nice to Have
- Security certifications (e.g., Offensive Security, Altered Security, or similar)
- Experience auditing both SMEs and enterprise environments
- Familiarity with cloud platforms (AWS, Azure, GCP)
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· 86 views · 8 applications · 9d
Middle C# QA Automation Engineer for Identity Team
Full Remote · EU · Product · 3 years of experience · English - B1 Ukrainian Product 🇺🇦GR8 Tech is a leading B2B provider of iGaming solutions that empowers operators to grow, lead, and win. We deliver high-impact, full-cycle tech solutions designed to scale. From seamless integration and expert consulting to long-term operational...GR8 Tech is a leading B2B provider of iGaming solutions that empowers operators to grow, lead, and win.
We deliver high-impact, full-cycle tech solutions designed to scale. From seamless integration and expert consulting to long-term operational support, our platform powers millions of active players and drives real business growth. It’s more than just a product — it’s the iGaming Platform for Champions, built for those who play to lead.
We know the game and how to take it to the next level. With 1000+ talented professionals on board, we don't just build tech — we build success stories for iGaming operators all over the world.
Our ambition drives us, our people make it real. Join us and be part of building champion-level success!
What You Will Be Driving:
- Creating, executing, and maintaining detailed test cases for various testing phases, including component, functional, regression, and integration testing;
- Leading and contributing to backend API test automation, participating in planning, refinement, and reviews;
- Integrating and optimizing automated tests within CI/CD pipelines to enable continuous quality gates and fast feedback cycles;
- Working collaboratively with developers, product managers, and other stakeholders to understand requirements and ensure software quality;
- Ensuring the software meets quality standards by conducting thorough testing and validation;
- Contributing to the continuous improvement of the QA process, tools, and methodologies;
- Supporting manual QA engineers by providing guidance, consulting on test automation approaches.
What Makes You a GR8 Fit:
- 3+ years of experience in backend automation testing using C#;
- Solid knowledge of C# and .NET Core, strong OOP foundations, and confident use of SOLID principles and common design patterns;
- Knowledge of microservice, monolithic, and event-driven architectures, with ability to design resilient systems using patterns like circuit breaker and rate limiter;
- Experience with Git, CI/CD practices, and DevOps tools such as GitLab, Terraform, along with containerization and orchestration using Docker and Kubernetes;
- Proven track record working with large, scalable, multi-threaded applications and performing effective testing of REST APIs;
- Proficiency with SQL and NoSQL databases, understanding of data modeling, normalization, and experience with querying and database operations;
- Practical experience with messaging and queueing technologies such as Kafka, combined with understanding of networking fundamentals, SSL/TLS, authentication, authorization, and security principles;
- Background in manual testing, including functional, regression, and usage of test management and defect tracking tools;
- Strong analytical and communication skills, effective cross-team collaboration, and Intermediate English proficiency.
Why You’ll Love Working Here:
Benefits Cafeteria
An annual fixed budget that you can use based on your needs and lifestyle. You decide how to allocate it:
- Sports – gym, yoga, or any activity to keep you active;
- Medical – insurance and wellness services;
- Mental health– therapy or coaching support;
- Home office – ergonomic furniture, gadgets, and tools;
- Languages – courses to improve or learn new skills.
Work-life
- Parental support with paid maternity/paternity leave and monthly childcare allowance;
- 20+ vacation days, unlimited sick leave, and emergency time off;
- Remote-first setup with full tech support and coworking compensation;
- Regular team events – online, offline, and offsite;
- Learning culture with internal courses, career development programs, and real growth opportunities.
Our Culture & Core Values
GR8 Tech culture is how we win. Behind every bold idea and breakthrough is a foundation of trust, ownership, and a growth mindset. We move fast, stay curious, and always keep it real, with open feedback, room to experiment, and a team that’s got your back.
- FUELLED BY TRUST: we’re open, honest, and have each other’s backs;
- OWN YOUR GAME: we take initiative and own what we do;
- ACCELER8: we move fast, focus smart, and keep it simple;
- CHALLENGE ACCEPTED: we grow through challenges and stay curious;
- BULLETPROOF: we’re resilient, ready, and always have a plan.
To keep things efficient, please apply only for roles that closely match your experience.
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· 79 views · 10 applications · 19d
CRM Executive - relocation to Poland
Office Work · Poland · Product · 1 year of experience · English - B1Medier is looking for a detail-oriented and proactive specialist to join our CRM team. It's the perfect position to start your CRM career. Location: Poland (Relocation supported) Responsibilities: Technical setup and execution of CRM campaigns...Medier is looking for a detail-oriented and proactive specialist to join our CRM team. It's the perfect position to start your CRM career.
Location: Poland (Relocation supported)
Responsibilities:
- Technical setup and execution of CRM campaigns within internal systems.
- Working with Google Docs and Sheets to organize and track project data.
- Carefully review all task details and components before execution to ensure accuracy.
- Identifying errors, inconsistencies, and collaborating with managers to resolve issues quickly.
Reviewing translations, spotting mistakes, and refining final copy to ensure high quality.
Requirements:
- English level B1 or higher
- Clear and proactive communication skills
- Strong attention to detail and analytical mindset
- Ability to manage multiple tasks efficiently
- Confident user of Google Workspace tools
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· 39 views · 14 applications · 19d
Sales Manager
Full Remote · Ukraine · 2 years of experience · English - B2Hi! We’re a digital agency working with clients from the USA, UK, Canada, and Europe. We specialize in design, development, and digital support for startups and businesses. Right now, we’re looking for an experienced Sales Manager — not someone learning...Hi! We’re a digital agency working with clients from the USA, UK, Canada, and Europe. We specialize in design, development, and digital support for startups and businesses.
Right now, we’re looking for an experienced Sales Manager — not someone learning from scratch, but a professional who already knows how to sell and work with English-speaking leads.
What’s important:
We have a steady flow of 200+ leads per month, and we need someone who can confidently handle that volume, manage negotiations, and close deals. We’re after a strong sales pro who knows how to convert leads into clients and deliver tangible results. This is not a position for tests or training — you should already understand digital sales processes, be confident using a CRM, work with scripts, and communicate in English at Upper-Intermediate to Advanced level.
Requirements:
- 2+ years of experience selling digital/IT services
- Proven track record of successful negotiations in English
- Strong skills working with CRMs and sales tools
- Ability to make quick decisions, handle objections, and close deals
Motivation to work for results and directly influence your income
What you’ll be doing:
- Close deals for web design, development, and digital support services
- Manage clients from the first contact to signing the contract
- Meet your sales targets (3–5 deals per month)
Maintain accurate CRM records and follow sales processes
What we offer:
- Unlimited sales commission (if you know how to sell, earning $2500+ per month quickly won’t be a problem — your upper limit depends entirely on you)
- A steady stream of leads and a well-set-up CRM
- Clear goals, scripts, and support from the team
- Flexible schedule and the ability to work remotely
- 14 paid vacation days
A healthy, productive work environment with no micromanagement
If you:
- Understand how digital sales work
- Know how to close deals, not just “keep in touch”
- Want to work alongside skilled professionals and influence your own income, send us your CV, your salary expectations, and your Telegram handle so we can reach out to you.
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· 376 views · 110 applications · 18d
Product Manager/Owner в потужний стартап to $6000
Full Remote · Countries of Europe or Ukraine · Product · 4 years of experience · English - B2Вітаю тебе, фахівець \0/ Мене звати Кирил, я допомагаю зібрати дрім тім для своїх друзів з Hooh – це стартап від фаундерів Depositphotos. Команда сіньорна та досвідчена, тому опортʼюніті, ІМХО, дуже кльове. отже Hooh – це b2c AI-продукт, який робить...Вітаю тебе, фахівець \0/
Мене звати Кирил, я допомагаю зібрати дрім тім для своїх друзів з Hooh – це стартап від фаундерів Depositphotos. Команда сіньорна та досвідчена, тому опортʼюніті, ІМХО, дуже кльове.
отже
Hooh – це b2c AI-продукт, який робить складні документи простими для розуміння та дій.
Він дозволяє завантажувати файли (PDF, фото, скани), автоматично розпізнавати їхній вміст, витягувати ключову інформацію та отримувати короткі, зрозумілі підсумки.
Ми успішно випустили v1, підтвердивши нашу основну AI-пайплайн-архітектуру. Зараз ми розширюємо продукт до “scanner-grade” PDF-досвіду, що поєднує глибоке AI-розуміння з надійним редагуванням документів.
Далі дозволю собі перемкнутись на англійську, бо мова піде про конкретні речі.
_________________
We’re hiring a Product Manager/Owner who can turn a strong product vision into consistent shipping.
This is a high-velocity execution role: you’ll translate high-level goals into crisp specs, coordinate delivery across engineering, and ensure we ship the right things on time.
You’ll work closely with the founding team, engineers and designers to keep the roadmap focused, the backlog sharp, and releases predictable.
You will be building an iOS + web platform for AI document understanding (OCR, summary, chat) and manipulation (editing & productivity).
If you enjoy building lightweight process, unblocking teams, and getting features into users’ hands quickly, you will fit here.
Key Responsibilities
- Turn goals into specs: write clear PRDs/specs with edge cases, UX states, and acceptance criteria so engineering can build without guessing.
- Own delivery cadence: sprint rhythm, backlog grooming, release planning, and cross-functional coordination (engineering + design).
- Make shipping predictable: lightweight workflows (Jira), release checklists, and crisp definition-of-done.
- Prioritize ruthlessly: keep focus on the highest-impact work; protect the team from churn and scope creep.
- Close the loop: define success metrics, gather user feedback, and iterate based on real usage (not opinions).
What We’re Looking For
- 4+ years of Product Management experience, ideally in startups where "process" was something you had to build, not just follow.
- Mobile-First Experience. You’ve built and shipped mobile apps. Growth, retention, performance, and platform constraints are part of your daily work.
- High Execution. You care more about shipping value over "being right" or perfect narratives.
- Process Architect. You’ve implemented delivery workflows that teams actually follow.
- Data-Savvy. You rely on data to validate hypotheses. You are comfortable digging into dashboards (we use PostHog) to answer your own questions without needing a data analyst.
- Technical Fluency. Comfortable discussing APIs, latency, trade-offs, and constraints with engineers.
- Direct communicator. You surface risks early and manage expectations transparently.
Nice to Have Experience With
- Consumer Mobile Apps (iOS subscription mechanics).
- Productivity Tools (PDF, Notes, Editors).
- AI-enabled products.
- "Founder-led" startup.
The Team
- CEO
- Product Manager
- Fullstack Engineering Lead
- Back End Dev
- Fullstack Dev
- AI engineer
- User Acquisition Manager
- 2х Designers
- 2x iOS Devs
What We Offer
- Real ownership building a product at the intersection of productivity + AI: you’ll shape how we plan, ship, and iterate
- A team of product-obsessed people who value experimentation and knowledge-sharing.
- Flexible schedule and fully remote work from anywhere with reliable overlap to CET.
- 18 paid vacation days, 8 no-paperwork sick days, and 11 public holidays per year.
- Minimal bureaucracy, high trust, fast decisions.
Hiring Process:
- Intro Call
- Interview with CEO
- Offer
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· 66 views · 7 applications · 19d
Game Manager
Full Remote · Countries of Europe or Ukraine · Product · 1 year of experience · English - B1Responsibilities: Daily operational work with game providers (enabling/disabling games, maintaining listings) Handling new releases: acceptance, testing, descriptions, and distribution across projects Sorting and arranging games on websites (by category,...Responsibilities:
- Daily operational work with game providers (enabling/disabling games, maintaining listings)
- Handling new releases: acceptance, testing, descriptions, and distribution across projects
- Sorting and arranging games on websites (by category, location, player type)
- Curating game selections for promo campaigns, tournaments, events, and promotions
- Analyzing game performance statistics: top-performing, underperforming, negative margin
- Monitoring RTP, feedback, and game functionality (in collaboration with Support and Product teams)
- Collecting and structuring information from providers (news, discounts, features)
- Competitor monitoring: providers, sorting strategies, unique mechanics
- Preparing weekly and monthly reports for the Lead Game Manager
- Participating in the setup and launch of tournaments, Big Win events, exclusive promotions
- Verifying that games comply with bonus terms and conditions
- Selecting games for the Smartico gamification platform
- Collaborating with Promo, CRM, Content, Product, Analytics, and VIP teams
Requirements:
- Minimum 1 year of experience in an online casino as a Game Manager / Casino Manager / Gambling Content Manager
- Understanding of structure and workflows related to game providers
- Basic knowledge of platforms: SoftSwiss, Soft2Bet, TrueLabel, Advabet, EasyRocket, etc. (preferred)
- Solid grasp of game mechanics, popular genres, and market trends
- Proficiency with Excel / Google Sheets / Asana / Notion / Tableau (analysis, sorting, formulas)
- High attention to detail, responsibility, and a structured, task-oriented mindset
- English level: Intermediate or higher
Nice to Have:
- Experience working with Tier 1 markets
- Understanding of GGR, RTP, and retention metrics
- Experience working with Smartico functionality
- Direct interaction with game providers: requests, negotiations, discounts
Benefits - 💸 Flexible payment options: choose the method that works best for you.
- 🧾 Tax assistance included: we handle part of your taxes and provide guidance on the local setup.
- 🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care.
- 📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us.
- 🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more.
- 🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage.
- 💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow.
- 🕘 Your schedule, your rules: Start your day at 9, 10, or even 11 — we care about results, not clock-ins.
More
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· 254 views · 82 applications · 19d
Customer Success Specialist
Full Remote · Worldwide · Product · 2 years of experience · English - C1Job Description Job Role: Customer Success Specialist Department: Customer Success Department / QA Reporting to: Customer Success Manager Job Location: Remote (Global) Full Time (8am - 5pm Mon-Fri LA time Customer Success Specialist - A highly...Job Description
Job Role: Customer Success Specialist
Department: Customer Success Department / QA
Reporting to: Customer Success Manager
Job Location: Remote (Global) Full Time (8am - 5pm Mon-Fri LA time
Customer Success Specialist - A highly empathetic and detail-oriented Customer Success Specialist to own the resolution of customer concerns and escalations that directly impact retention and brand trust. This role plays a critical part in safeguarding customer relationships by addressing complex issues with professionalism, urgency, and accountability, and by converting negative experiences into positive, loyalty-building outcomes.
The Customer Success Specialist assumes end-to-end ownership of customer concerns, serving as the primary point of accountability from initial contact through final resolution. Working cross-functionally, this role identifies root causes, drives timely and effective resolutions, and ensures a consistent, high-quality customer experience. Success in this position is measured not only by problem resolution, but by the ability to restore confidence, reinforce trust, and deliver experiences that strengthen long-term customer retention and advocacy, ultimately driving operational efficiency and key quality metrics.
Required Qualifications
- Proven Customer-Facing Experience: Demonstrated experience in customer service, customer success, retention, or operations, including handling escalations and complex customer issues.
- Excellent Communication Skills: Strong verbal and written communication, with the ability to convey clarity, empathy, and professionalism in all interactions.
- Conflict Resolution & Negotiation: Skilled in de-escalating challenging situations and negotiating fair, timely resolutions that protect customer relationships.
- Analytical & Reporting Skills: Ability to analyze customer data, track KPIs, generate actionable insights, and report trends to leadership.
- Decision-Making & Ownership: Strong judgment and accountability in resolving issues, prioritizing tasks, and driving customer-focused outcomes.
- Customer Success Mindset: Committed to delivering an exceptional customer experience and fostering long-term loyalty and advocacy.
Skills & Competencies
- Communication & Interpersonal Skills: Exceptional verbal and written communication with the ability to build rapport, convey empathy, and handle sensitive or escalated situations professionally.
- Customer Empathy & Emotional Intelligence: Demonstrates strong understanding of customer needs and emotions, turning challenging interactions into positive outcomes.
- Problem-Solving & Analytical Thinking: Ability to analyze complex issues, identify root causes, and implement effective solutions.
- Organizational Excellence & Time Management: Highly detail-oriented, able to manage multiple complex cases simultaneously while meeting deadlines.
- Accountability & Ownership: Takes full responsibility for customer issues from initiation to resolution, ensuring consistent follow-through.
- Collaboration & Teamwork: Works effectively with cross-functional teams to resolve issues, share insights, and improve processes.
- Technical Proficiency: Skilled in tools such as Microsoft Excel or Google Sheets for reporting, tracking, and data analysis.
Key Responsibilities:
- Customer Interaction & Call Management
- Serve as the primary point of contact for existing customers raising concerns, complaints, or escalated issues.
- Handle inbound calls with professionalism, empathy, and urgency while documenting all interactions accurately.
- Proactively perform outbound calls to follow up on unresolved issues, confirm appointments, or collect customer feedback.
- Manage all customer experience activities across phone, email, chat, and other communication channels, ensuring consistency and high-quality service.
- Save Campaign Execution: Implement structured campaigns to retain at-risk customers, including offering alternative products, services, or incentives aligned with company guidelines.
- Internal Communication
- Coordinate with internal teams. Operations, Field Technicians, Dispatchers, Product/IT, and QA/Customer Success, to identify root causes and drive timely, effective resolutions.
- Establish and maintain direct communication workflows between Customer Success and other departments to enhance responsiveness and service quality.
- Provide actionable feedback to leadership on recurring issues, process gaps, and opportunities for operational improvement.
- Reports and Data Tracking
- Maintain accurate and up-to-date records of all customer interactions, issues, and resolutions in the CRM system.
- Track and analyze key performance metrics, including Inbound Booking Ratio, Cancellation %, Run to book ratio, CSAT, and NPS, to measure team and individual performance.
- Use data insights to inform proactive strategies that improve operational efficiency, reduce customer friction, and enhance overall customer satisfaction.
- Product Selling & Customer Onboarding
- Cross-Booking & Upselling: Identify opportunities during interactions to recommend additional products, services, or upgrades that align with customer needs, enhancing value while strengthening loyalty.
- New Booking Facilitation: Assist customers in scheduling new services, bookings, or appointments, ensuring a smooth and efficient process that reinforces a positive customer experience.
- Membership: HighlightMembership benefits and assist customers with the Onboarding process.
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· 74 views · 2 applications · 1d
Recruiter (USA market, no exerience) to $950
Office Work · Ukraine (Kyiv) · English - B2Looking for a stable role in an international company with clear processes and real growth opportunities? Join the US logistics industry - a market that remains strong regardless of global challenges. Our client is an American transportation company...Looking for a stable role in an international company with clear processes and real growth opportunities?
Join the US logistics industry - a market that remains strong regardless of global challenges.Our client is an American transportation company that works by Western standards and grows its managers internally. We’re looking for a Recruiter to help hire truck drivers across the USA and become part of a fast-growing international team.
What you’ll do:
- Recruit truck drivers for the US market (full-cycle).
- Communicate with candidates via calls, emails, messengers.
- Conduct interviews and explain industry rules clearly.
- Collect and verify documents.
- Update and maintain CRM.
- Handle questions and resolve candidate issues.
We’re a good match if you:
- Have English B2+ (spoken English is important).
- Like communication, negotiations, and working with people.
- Want to grow in recruitment or international business.
- Can manage time and multitask.
Have experience in customer support / sales / recruiting (nice to have, not required).
What We Offer:
- Employment in a stable international company (US market)
- Working schedule: 15 PM- 1 AM, Monday–Friday.
- 3:00 PM – 9:00 PM — office
- 10:00 PM – 1:00 AM — remote
- Paid onboarding and structured internal training
- Clear career development and internal promotion opportunities
- Supportive team, modern office, and environmentally conscious culture
Interested in building a career in international logistics?
Send us your CV - we’ll be happy to discuss the role and answer your questions.📩
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· 29 views · 7 applications · 18d
Founding GTM Lead
Full Remote · Worldwide · 5 years of experience · English - C1Founding GTM Lead Full-time/Remote About EVE EVE is an AI Revenue Operator for small businesses — turning inbox chaos into revenue. Most SMBs still run sales through email and RFQ forms instead of CRMs and lose 20–30% of potential revenue simply because...Founding GTM Lead
Full-time/Remote
About EVE
EVE is an AI Revenue Operator for small businesses — turning inbox chaos into revenue.Most SMBs still run sales through email and RFQ forms instead of CRMs and lose 20–30% of potential revenue simply because leads go stale or follow-ups get missed.
EVE connects directly to the inbox, uncovers hidden opportunities, and helps teams close revenue automatically — with no setup, no CRM, and no heavy process.
We’re backed by Firsthand VC, a16z Scout, Acquisition.com Ventures, Founders Future, and the founders of Slack, Hugging Face, and G2 — and we’re just getting started.
The Role:- We’re looking for a Founding GTM Lead to help build and scale EVE’s go-to-market motion, with a strong focus on acquisition, distribution, and growth experiments.
- This is an inbound-led, PLG-aligned GTM role. You’ll focus on how users discover EVE, understand its value, start using it, and convert — working closely with founders, Product, and Product Marketing.
- Your impact comes from acquisition strategy, GTM experiments, lifecycle communication outside the product, partnerships, and distribution.
- This is a hands-on founding role, but not a one-person army. We value focus, prioritization, and fast learning over doing everything at once.
What You’ll Do
- Drive inbound acquisition and early conversion through repeatable, PLG-aligned GTM motions
- Work closely with Product and Product Marketing to use PQLs, activation signals, and aha moments in GTM messaging, campaigns, and acquisition strategy (without owning in-product flows)
- Design and run weekly growth experiments across inbound acquisition, product messaging, lifecycle communication, and organic demand generation
- Identify and scale underpriced and unconventional acquisition channels, testing quickly and doubling down on what works
- Build partnerships with complementary tools serving the same SMB audience
- Experiment with referral and lightweight viral loops (e.g. “Sent by EVE”, sharing or collaboration signals)
- Engage SMB communities (Slack, Reddit, niche groups) with value-first content and conversations
Messaging, Lifecycle & Distribution
- Define and evolve email and LinkedIn outreach as scalable GTM channels, including messaging direction, testing approach, and success metrics
- Set up and continuously improve lifecycle communication (emails, landing pages, supporting messaging) in collaboration with Product and Product Marketing
- Translate product insights and customer behavior into clear, relatable narratives used consistently across GTM channels
- Contribute to founder-led content and help build a repeatable founder-led distribution system, not one-off posts
What You Bring
Must-haves- 5+ years in GTM, inbound growth, or demand generation roles at SaaS companies
- Strong experience with acquisition and distribution (content, organic, email, LinkedIn, partnerships)
- Experience running growth experiments outside the product
- Strong written communication skills
- Comfortable owning strategy and execution end-to-end
- Experience working closely with founders in early-stage environments
- A hands-on mindset — you like building, testing, and learning fast
- Nice-to-have
- Experience with SMB or non-technical audiences
- AI, productivity, workflow, or automation tools
- Founder-led or community-driven growth experience
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· 251 views · 59 applications · 3d
Mid/Senior Full Stack Engineer (NestJS, GraphQL, AWS)
Full Remote · Ukraine · 4 years of experience · English - B2We are looking for a strong, productive engineer to work directly with our Lead Engineer and CTO. The role is backend-focused, with significant responsibility for asynchronous processing and integrations, while also implementing frontend integrations in...We are looking for a strong, productive engineer to work directly with our Lead Engineer and CTO.
The role is backend-focused, with significant responsibility for asynchronous processing and integrations, while also implementing frontend integrations in React / Next.js, including GraphQL queries, mutations, and UI components.
This is not an entry-level role. You are expected to be comfortable working with TypeScript, NestJS, and React / Next.js in production, within an AWS-based environment. You’ll work with the following technologies:
Backend
- Node.js, TypeScript, NestJS
- Event-driven patterns
- GraphQL (Apollo Server) as BFF
- PostgreSQL (MicroORM), Redis
Async & Messaging
- RabbitMQ
- Producers, consumers, retries, idempotency, message durability
Frontend
- React, Next.js (App Router)
- GraphQL (Codegen, Apollo Client)
- Ant Design, SCSS Modules
Infrastructure
- AWS (EKS), Cloudflare
- Terraform
- gRPC (Protobuf)
What You’ll Do:
- Build backend features end-to-end: implement business logic, asynchronous workflows, and data synchronization.
- Design and implement GraphQL resolvers and schemas used directly by the frontend.
- Build and maintain integrations with external systems (CRMs, vendors, APIs), including authentication, retries, and failure handling.
- Implement frontend integrations in React / Next.js: write GraphQL queries and mutations and connect them to UI components.
- Provision and use infrastructure resources required by your features using Terraform (you don’t own infra, but you use it).
- Ensure production readiness: logging, tracing, and tests where they matter.
Requirements
- 4+ years of professional engineering experience.
- Strong hands-on experience with TypeScript and Node.js.
- Production experience with NestJS and GraphQL.
- Comfortable working with React / Next.js beyond basic UI changes.
- Experience integrating with third-party APIs, including OAuth and rate limiting.
- Practical understanding of AWS and ability to read and work with Terraform.
- Security-aware mindset when working with user data and identities.
Nice to Have
- Experience with Salesforce or other enterprise CRM APIs
- Experience with authorisation flows, token and session management, OAuth 2.0
- Experience working on projects with strict compliance requirements (e.g. HIPAA, SOC 2, ISO 27001).
- Interest in or experience with DevOps or information security
What We Offer
- Direct collaboration with the Lead Engineer and CTO.
- A greenfield system with no legacy constraints.
- High ownership and minimal process overhead.
- Fully remote work.
- High-end MacBook (M4 Pro) after the trial period.
- Relocation support to Australia after long-term collaboration.
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· 188 views · 33 applications · 18d
Customer Service Specialist (English, B2)
Full Remote · Ukraine · 2 years of experience · English - B2Computer Gamer? Join Our Customer Operations Team! We’re looking for people who perform like gamers: fast, focused, competitive, and disciplined. Some of our top performers genuinely love computer games — not because they play during work, but because...Computer Gamer? Join Our Customer Operations Team!
We’re looking for people who perform like gamers: fast, focused, competitive, and disciplined.
Some of our top performers genuinely love computer games — not because they play during work, but because the skills translate perfectly:
- speed
- focus
- pattern recognition
- consistency
performance under pressure
This is a full-time, written Customer Operations rolesupporting Western / German companies, where your output is clearly measured and your results speak for themselves.
If you like measurable goals, improving your «stats,» and mastering systems — you’ll feel at home here.
What You’ll Do
1. Customer Operations (Written Support)
- Handle written customer support requests
- Work fast, accurately, and consistently
- Follow clear processes and instructions
- Resolve repetitive tasks efficiently — and get better at them over time
2. Performance & Focus
- Work in a results-driven environment with clear targets
- Stay focused for long periods without losing quality
- Treat your workday like a performance session — output matters
- Continuously optimize how you work to become faster and better
3. Quality & English Writing
- Write clear, professional responses in strong English
- Follow tone-of-voice and guidelines precisely
Maintain quality even at high speed
We Want People Who
- ⚡ Are extremely fast on a computer
- 🏆 Enjoy competition and measurable goals
- 🎮 Genuinely like computer games (many top performers do)
- 🧠 Can stay focused for long periods
- 🔁 Aren’t scared of repetitive tasks — you master them
- ✍️ Have very strong written English
⏱️ Are ready to work at least 40 hours per week
Nice to Have (Not Required)
🎓 Academic background (Performance matters more than your degree — everyone gets a real shot here.)
What You Get
- 💰 Salary: €1,000 / month
- 🏠 Fully remote work
- ⏳ Flexible working hours — plan your own schedule
- 🤝 No micromanagement — results matter, not excuses
- 🚀 A real career in Customer Operations
- 📈 Fast growth for high performers
🌍 Experience working with Western / German companies
Your First Month (Onboarding Targets)
Transparency matters. These are your onboarding targets — designed to help you ramp up steadily:
- Week 1: ~50 closed tickets
- Week 2: ~100 closed tickets
- Week 3: ~200 closed tickets
- Week 4: ~250 closed tickets
The goal is progress, not perfection. Speed and confidence will come as you learn the tools, workflows, and patterns.
You won’t be on your own:
- You’ll have daily support from a buddy (who's already hitting those targets)
- Your team lead will check in regularly and help remove blockers
Questions are expected — especially in the first weeks
If you’re improving week over week, you’re on track!
Sound like you? Then apply now!
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