Jobs at Djinni
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Β· 47 views Β· 7 applications Β· 21d
BizDev
Full Remote Β· Lithuania, Poland, Czechia, Slovenia, Slovakia Β· Product Β· 2 years of experience Β· English - B2We are looking for a BizDev Manager to join our team. Our ideal candidate has exceptional written communication skills and is able to learn fast. Requirements 2+ years of work experience as BizDev etc Upper-Intermediate or higher level of English 1+ year...We are looking for a BizDev Manager to join our team.
Our ideal candidate has exceptional written communication skills and is able to learn fast.
Requirements- 2+ years of work experience as BizDev etc
- Upper-Intermediate or higher level of English
- 1+ year of work experience in Web3
- Strong ability to learn quickly and adapt
- Experience communicating with partners and Web3 communities
- Solid understanding of crypto and blockchain concepts
Responsibilities- Communicate with partners and KOL Managers
- Manage and support social media channels
- Stay up to date with crypto market trends and Web3 technologies
- Represent the company at industry events and conferences when required
- Support community engagement and relationship building
- Be able to travel to various crypto events if needed.
Work conditions
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- Competitive salary corresponding to your level of knowledge, skills, and experience
- Work with interesting projects in the new perspective sphere
- Possibility to work from any place (remote work)
- Strong and supportive team
- Paid vacation days & sick days. -
Β· 53 views Β· 1 application Β· 21d
Marketing Designer
Hybrid Remote Β· Ukraine Β· Product Β· 2 years of experience Β· English - B1Are you passionate about bringing ideas to life through captivating visuals and dynamic motion design? Codefinity, a leading online learning platform, is looking for a talented Graphic & Motion Designer to join our marketing team. In this role, you'll...Are you passionate about bringing ideas to life through captivating visuals and dynamic motion design? Codefinity, a leading online learning platform, is looking for a talented Graphic & Motion Designer to join our marketing team. In this role, you'll bring campaigns to life through compelling graphics and dynamic motion design.
Requirements:
- 2+ years of experience in performance marketing design (Facebook Ads).- Proficiency in Figma and Adobe Creative Suite (After Effects, Photoshop).
- Strong understanding of the fundamentals of composition, typography, and color theory.
- Ability to work within brand guidelines while delivering innovative and fresh ideas.
Key Responsibilities:
- Collaborate with the marketing team to create visually striking designs for online campaigns and social media.
- Actively participate in idea generation and team brainstorming sessions.
- Design static and motion graphics creatives.
- Ensure consistency of brand identity across all marketing materials.
- Stay current on design trends and bring fresh ideas to marketing strategies, ensuring Codefinity stands out in a competitive market.
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If you can identify a productβs key strengths and translate them into new creative formats, propose visual solutions for different audiences, go beyond references by creating your own design concepts and understand how to integrate AI tools into your workflow (e.g. generating variations, using Figma AI prompts or ChatGPT) β then you should definitely join us!
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Β· 189 views Β· 23 applications Β· 21d
Senior DevOps Engineer ( AWS)
Full Remote Β· Countries of Europe or Ukraine Β· 3 years of experience Β· English - B2QIT Software is looking for a senior DevOps engineer to consolidate and optimize our CI/CD pipelines, modernize our build system (Bazel or equivalent), and upgrade our testing infrastructure to support reliable, fast releases. You will also implement a...QIT Software is looking for a senior DevOps engineer to consolidate and optimize our CI/CD pipelines, modernize our build system (Bazel or equivalent), and upgrade our testing infrastructure to support reliable, fast releases.
You will also implement a strong local development environment to improve developer productivity. This role is best for someone who has led pipeline consolidation across multiple repos/services and has shipped build and test improvements that measurably reduced cycle time.
Details:
- Schedule: Full-time, remote
- Client: USA
- Duration: long-term
- Timezone: 8 hours overlap with PST
Requirements:- Senior-level DevOps experience owning CI/CD at scale across multiple services or repositories
- Strong hands-on expertise with modern CI/CD systems (examples: GitHub Actions, GitLab CI, CircleCI, Buildkite, Jenkins)
- Demonstrated experience implementing or migrating to Bazel (or a comparable modern build system) in production
- Strong testing infrastructure experience, including automation, flake management, and CI performance optimization
- Experience with containers (Docker) and orchestration (Kubernetes) in real-world delivery pipelines
- Proficiency in automation via scripting (Python, Bash, or Go)
- Ability to translate developer pain points into practical platform improvements with measurable outcomes
Responsibilities:- Consolidate and streamline existing CI/CD pipelines to reduce duplication, improve maintainability, and speed up execution
- Design and implement a modern build system strategy (Bazel preferred) including caching, remote execution (if applicable), and reproducible builds
- Improve build and release reliability with clear artifacts, versioning, promotion workflows, and rollback strategies
- Design and optimize testing infrastructure (unit, integration, e2e) including parallelization, test selection, flake reduction, and reporting
- Implement a local development environment that mirrors CI behavior and improves developer iteration speed (scripts, containers, dev tooling)
- Establish best practices for pipeline security and compliance (secrets management, least privilege, supply chain checks)
- Create documentation, runbooks, and onboarding materials for the build, test, and deployment workflows
- Collaborate with engineering teams to adopt standards and migrate services with minimal disruption
Would be a plus:- Infrastructure as Code experience (Terraform, Ansible, Pulumi)
- Cloud experience in AWS, GCP, or Azure with CI integrations and artifact storage
- Experience with remote caching/execution (Bazel RBE), build artifact provenance, or SBOM generation
- Experience implementing ephemeral preview environments
- Observability for CI/build systems (metrics, logs, traces) and cost optimization
Work conditions:- The ability to work remotely from anywhere in the world;
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- Flexible work schedule, no micromanagement, no strict deadlines and free overtime work;
- Work in European and American products with a modern technology stack in different industries (Finance, Technology, Health, Construction, Media, etc.);
- Revision of wages every year or on an individual basis;
- Accounting support and full payment of taxes by the company;
- 100% compensation for remote English lessons;
- 15 paid leaves (PTO) and public holidays. -
Β· 61 views Β· 13 applications Β· 21d
Campaign Data Analyst (Customer Insights)
Full Remote Β· EU Β· Product Β· 2 years of experience Β· English - C1Weβre hiring a Campaign Data Analyst to enhance the depth and consistency of insights across our client reporting and campaign optimisation. Youβll analyse live campaign performance, community behaviour, and platform data to identify key patterns and...Weβre hiring a Campaign Data Analyst to enhance the depth and consistency of insights across our client reporting and campaign optimisation.
Youβll analyse live campaign performance, community behaviour, and platform data to identify key patterns and opportunities that improve engagement, conversion, and ROI.
Key Responsibilities
- Analyse campaign and platform data to identify what drives performance by brand, market, category, and audience segment.
- Deep-dive into existing reports to uncover new insight layers β post rates, engagement drivers, creator types, and reward performance.
- Build concise insight summaries and dashboards that help teams optimise campaigns in real time.
- Collaborate with Customer Success Managers to turn findings into tactical changes and client recommendations.
- Connect raw campaign data with platform metrics (creator demographics, community health, engagement ratios).
- Support continuous improvement of reporting templates and measurement frameworks.
- Work with the Product team to refine data capture, tagging, and visualisation.
What Youβll Bring
- 2β4 yearsβ experience in data, marketing analytics, or performance analysis.
- Strong analytical skills and comfort with spreadsheets or BI tools (Excel, Google Sheets, Looker Studio, etc.).
- Ability to interpret marketing and campaign data into clear, commercial insight.
- Solid grasp of metrics like CTR, engagement rate, conversions, and ROI.
- Comfortable presenting findings to non-technical stakeholders.
- Detail-oriented, curious, and able to balance data precision with business relevance.
- (Bonus) Familiarity with SQL, Google Analytics, or campaign data pipelines.
Nice to Have
- Experience in beauty, FMCG, or digital campaign environments.
- Understanding of community or influencer campaign metrics
What We Offer
- Exposure to enterprise-level campaign data from global brands.
- A role that builds on an existing analytics foundation β with freedom to innovate.
- Collaborative, data-driven, and fast-moving environment.
- Competitive compensation and opportunity for growth.
Equal Opportunity & Inclusion
We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive, supportive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.
More - Analyse campaign and platform data to identify what drives performance by brand, market, category, and audience segment.
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Β· 76 views Β· 18 applications Β· 21d
Lead Mobile Developer
Full Remote Β· Ukraine Β· Product Β· 5 years of experience Β· English - NoneWe are looking for an experienced Lead Mobile Developer with strong expertise in React Native to lead the development of our mobile applications. In this role, you will be responsible not only for hands-on development, but also for technical leadership,...We are looking for an experienced Lead Mobile Developer with strong expertise in React Native to lead the development of our mobile applications.
In this role, you will be responsible not only for hands-on development, but also for technical leadership, architectural decisions, and mentoring the mobile team.If you are passionate about mobile technologies, enjoy taking ownership of complex products, and want to influence both technical and product decisions we would love to meet you.
Required Skills & Experience
- 5+ years of commercial experience in mobile development, including 4+ years with React Native;
- Strong expertise in JavaScript and TypeScript, deep understanding of language paradigms and best practices;
- Solid experience with Redux / Redux-Saga or similar state management solutions;
- Strong knowledge of Git and modern development workflows;
- Experience working with push notifications and mobile integrations;
- Hands-on experience with mobile testing (Detox, Jest - unit & integration tests);
- Practical experience with Firebase services (Remote Config, Analytics, Crashlytics, etc.);
- Experience building and maintaining CI/CD pipelines for mobile applications;
- Understanding of mobile app architecture, performance optimization, and scalability;
- Experience in technical leadership, mentoring developers, and conducting code reviews is a strong plus.
Google ML Kit, Firebase ML ΠΈ Π²ΠΎΠΎΠ±ΡΠ΅ ML Π΅ΠΌΡ Π½Π΅ Π½Π°Π΄ΠΎ
Nice to Have / Additional Experience
- Experience using AI-powered tools in development workflows (e.g. code generation, refactoring, testing, documentation);
- Understanding of AI integration in mobile applications (working with APIs for recommendation systems, chatbots, personalization, etc.);
- Experience integrating AI services (OpenAI or similar) into mobile apps;
- Interest in leveraging AI to improve developer productivity and user experience.
Responsibilities
- Lead the development and evolution of mobile applications using React Native;
- Define and maintain mobile architecture, coding standards, and best practices;
- Participate in hands-on development, code reviews, and complex technical solutions;
- Collaborate closely with product managers, designers, and backend teams to deliver high-quality features;
- Drive improvements in app performance, stability, and scalability;
- Own technical decision-making for the mobile direction and roadmap;
- Mentor and support other mobile developers, helping grow team expertise.
We Offer
- Flexible working hours (09:00-18:00, 10:00-19:00, or 11:00-20:00 - you choose);
- Competitive salary based on experience and impact;
- Benefits package;
- Flexible work format - work from home or from a co-working space;
- Opportunity to influence product and technical strategy at a high level;
- Professional growth in a strong, collaborative team.
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Β· 115 views Β· 13 applications Β· 14d
Head of Growth (Paid Social / Meta) to $12500
Full Remote Β· Worldwide Β· 2 years of experience Β· English - C2PARTNERS is a recruitment agency that proves hiring can be simple, fast, and effective. Our mission is to help strong brands in Affiliate, iGaming, and Digital find top talent β and help talents grow, realize their ambitions, and shape the future. We...PARTNERS is a recruitment agency that proves hiring can be simple, fast, and effective.
Our mission is to help strong brands in Affiliate, iGaming, and Digital find top talent β and help talents grow, realize their ambitions, and shape the future.
We are currently looking for a Head of Growth (Paid Social / Meta) for a performance-driven growth agency working with e-commerce and app products.
3 facts about the company:
1οΈβ£ performance-driven growth agency focused on Direct Response Creatives & Paid Social
2οΈβ£ works with e-commerce and app brands
3οΈβ£ operates with Tier-1 markets and scalable growth systems
About you:
β 2+ years of experience as Head of Growth / Growth Lead
β strong hands-on background in Meta (Facebook Ads)
β experience working with Tier-1 GEOs (US, CA, UK, AU, NZ, EU)
β proven experience building and leading performance teams
β deep understanding of the e-commerce / app ecosystem
β fluent English
We trust you with:
β owning and executing the growth strategy for e-commerce & app products
β leading Meta Ads as the core acquisition channel
β building, mentoring, and scaling media buying & creative teams
β defining and prioritizing creative and media testing frameworks
β introducing AI and automation tools into growth workflows
β preparing and leading expansion into YouTube, TikTok, Applovin, Newsbreak
Why this company:
1οΈβ£ real ownership & influence
2οΈβ£ scale, budgets & Tier-1 markets
3οΈβ£ strong culture without bureaucracy
Hiring process:
Interview β Shortlist β 2-week paid trial β Onboarding & training
Are you ready for the challenge?
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Send us your CV and get to know the team! -
Β· 34 views Β· 2 applications Β· 21d
Data Collection and Quality Analysis
Full Remote Β· Ukraine Β· 2 years of experience Β· English - B1As a Data Quality, your primary responsibility is to ensure the reliability, accuracy, and smooth flow of data. Our goal is to make sure that the data we process is clear, consistent, and stable, allowing it to be effectively used for various business...As a Data Quality, your primary responsibility is to ensure the reliability, accuracy, and smooth flow of data. Our goal is to make sure that the data we process is clear, consistent, and stable, allowing it to be effectively used for various business functions. You will play a key role in identifying data issues, determining their root causes, implementing fixes, and monitoring the outcomes to ensure long-term data quality.
You will receive training in the required tools and systems that you will be required to use.
Responsibilities:
- Identify and analyse data quality issues, such as inconsistencies, missing information, and incomplete records.
- Investigate the root causes of data errors and fix or address them.
- Create data fixes and monitor the results to ensure that the changes improve the data quality without introducing new issues.
- Work with various teams (Data Collection, Data Science, Data Processing, Application, and Customer Facing teams) to communicate findings, coordinate fixes, and track error resolution progress.
- Ensure the completeness and reliability of data by monitoring parsing sources, guaranteeing full and stable data reception.
- Perform quality checks to validate that data is processed accurately and efficiently.
- Continuously improve processes for identifying, correcting, and preventing data quality issues.
- Work with the following tools: Casafari Tools & Applications, Database & SQL and Looker (BI Software)
Nice to have:
- Strong attention to detail and analytical thinking
- Tech-savvy with a willingness to learn and adapt to new tools and technologies
- Ability to focus on repetitive tasks for extended periods
- Basic knowledge of SQL
- Intermediate English proficiency (knowledge of other languages is a plus)
- Ability to work both independently and collaboratively within a team
- Strong problem-solving skills and proactive in identifying areas for improvement
- Ability to quickly adjust to changing processes, technologies, and priorities
- Experience or understanding of IT systems is a plus
- A background in Linguistics, Geography, or History is a plus
What we offer:
- Mentorship
- Great datasets
- Fast growing products and business
- Clear added business value
- Achievement-based performance evaluation
- Growth focused mindset
- Autonomy - clear added value to the team and company
- Awesome team - the chance to work with smart and ambitious people from all over the world
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Β· 110 views Β· 26 applications Β· 21d
Customer Support Specialist (English)
Full Remote Β· Worldwide Β· 1 year of experience Β· English - B2Genesis is an international IT company providing a full spectrum of services. With over 1,500 experts across 5 countries, we build products used by 200+ million unique users every month. We are one of the largest partners of Facebook, Google, Snapchat,...Genesis is an international IT company providing a full spectrum of services. With over 1,500 experts across 5 countries, we build products used by 200+ million unique users every month. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem includes 15+ companies and an investment fund.
EverHelp is a fast-growing outsourcing Customer Support company within the Genesis ecosystem. We launched in 2021, and in the past year alone, we have grown by 82%. Our team is safe, fully operational, and continues to expand, maintaining a Retention Rate of 90%+.
Our Position- We stand against war and unjust aggression.
- We evacuated our employees and their families from active war zones and provided housing and financial support.
- We supplied the entire team with power stations and backup batteries.
- We continue stable operations to support the future of Ukraine.
As we continue to grow, we are looking for a responsible Customer Support Specialist who will implement, develop, and maintain high-quality service standards for our customers.
Work schedule:- 4 working shifts per week, including 1 mandatory night shift;
- morning shift: 7:00-16:00; day shift: 15:00-00:00; night shift: 23:00-8:00. Kyiv time.
You will:- Communicate with users, work with feedback and complaints via calls, tickets and email;
- Advise customers on the companyβs products, their functionality, and usage;
- Handle card declines, payment issues, urgent card support for traveling HNWI;
- Provide empathetic and attentive service to meet the needs of our users.
About you:- You speak English at an B2-Π‘1 level with strong written and verbal communication skills;
- You have experience with CRM systems;
- You have 1+ year of experience in Customer Support.
- You have excellent communication abilities and can handle customer complaints politely, professionally, and promptly;
- You can work both independently and as part of various teams;
- You are attentive, persistent, and solution-oriented;
- You are flexible with your schedule (night shifts and weekend work may be required);
- You have a strong work ethic and adapt quickly to changes in a dynamic business environment.
Working at EverHelp means:- The opportunity to join a Ukrainian company and contribute to the economy of our country;
- 20+ vacation days and unlimited sick leave;
- Medical insurance and +10 additional Healthcare days to restore your well-being and energy;
- The possibility to work fully remotely;
- A professional team of specialists ready to share their expertise, internal communities, and team activities that support continuous learning and development both individually and as a team;
- Clear opportunities for career growth into leadership roles: 32% of our employees moved into new positions during their first year at the company, and 86% of our Team Leads started as agents;
- Corporate discounts on gym memberships and a wide range of non-sports services.
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Β· 64 views Β· 6 applications Β· 21d
Expansion Manager
Full Remote Β· Worldwide Β· Product Β· 3 years of experience Β· English - C1 Ukrainian Product πΊπ¦We are the creators of a new fintech era! Our mission is to revolutionize the world by making blockchain technology accessible to everyone in everyday life. WhiteBIT is a global team of more than 1,200 professionals united by a shared vision of shaping...We are the creators of a new fintech era!
Our mission is to revolutionize the world by making blockchain technology accessible to everyone in everyday life. WhiteBIT is a global team of more than 1,200 professionals united by a shared vision of shaping the Web3 future.
We are building our own blockchain ecosystem, ensuring maximum transparency and security for over 8 million users worldwide. Our cutting-edge solutions, rapid adaptation to market challenges, and technological excellence set us apart from traditional companies.
Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT, and VISA.
The future of Web3 starts with you β join us as an Expansion Manager!Requirements:
β Minimum 3 years of experience in international expansion, emerging markets.
β Background in fintech or crypto is highly preferred; experience in fast-scaling B2C/B2B tech environments is a strong advantage.
β Solid understanding of market analysis, go-to-market strategies, and financial performance tracking.
β Strong analytical mindset combined with a hands-on approach to execution.
β Strong cross-cultural communication skills
β Demonstrated ability to drive results through cross-functional influence rather than direct authority.
β Strategic thinker with the ability to translate ideas into actionable plans.
β Energetic, adaptable, and highly motivated to grow within a fast-paced, global environment.
β English - Advanced
β UA/RU - B2+
β Other languages - such as Spanish / Arabic / Italian / German would be a plusResponsibilities:
β Design, implement, and refine the operational framework for market launches to ensure faster and more efficient execution.
β Monitor key performance metrics and ensure transparency of progress across teams and stakeholders.
β Proactively identify risks, blockers, and inefficiencies, proposing solutions to accelerate execution.
β Contribute to strategic planning and regional roadmaps together with the Expansion Lead and VP.
β Capture and implement best practices and playbooks for go-to-market, localization, and operational setup.
β Coordinate cross-functionally with Product, Marketing, Legal, Compliance, and Finance teams to enable seamless market entry.
β Support budgeting, forecasting, and post-launch performance reviews
β Where applicable, conduct in-depth market research to identify, assess, and prioritize new market opportunities across multiple regions.Immerse yourself in Crypto & Web3:
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β Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
β Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
β Gain unique experience and be part of global transformations.
Drive Innovations:
β Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
β Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
β Modern equipment.
β Comfortable working conditions and an inspiring environment to help you thrive.
β 24 calendar days of paid leave.
β Additional days off for national holidays.
With us, youβll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If youβre ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Letβs Build the Future Together! -
Β· 60 views Β· 13 applications Β· 21d
Middle Motion Designer
Worldwide Β· Product Β· 2 years of experience Β· English - B1We are looking for a Middle Motion Designer to join our teamβsomeone who is creative, detail-oriented, and fluent in modern motion trends. City: Cherkasy, Lviv, remote Requirements: Experience as a Motion Designer for 2+ years Experience with Adobe...We are looking for a Middle Motion Designer to join our teamβsomeone who is creative, detail-oriented, and fluent in modern motion trends.
City: Cherkasy, Lviv, remote
Requirements:- Experience as a Motion Designer for 2+ years
- Experience with Adobe After Effects, Adobe Premiere, Adobe Photoshop, Figma, Adobe Illustrator
- Proven experience in motion design
- Experience in UI/UX design
- Proficiency with AI content creation tools (e.g., Veo 3, Runway)
- Strong artistic taste
- Solid knowledge of composition principles and their practical application
- Ability to generate creative design from the clientβs ideas & requests
- Understanding of the Guide Material and Human Interface guidelines
- Fast learner with a growth mindset
- Exceptional attention to details
- Openness to iterate and adjust concepts based on client feedback
Responsibilities:
- Create video montage
- Create highly engaging videos and animations for marketing and Ads campaigns
- Create moodboards and concepts
- Produce images and visual assets for the company blog, presentations, and social media
- Collaborate with art and creative teams to develop cohesive visuals, motion, and sound for animations and video content
We offer:
- Competitive reward for the provided services
- Collaborative and supportive team of professionals
- Growth through a Mentorship Program, regular feedback, and one-on-one meetings with PM and HR
- Partial reimbursement for medical insurance, sports activities, and English language courses
- Generous leave policy - 22 days of annual leave, 10 paid sick days per year
- Personal equipment policy offering MacBooks along with all necessary hardware and software for work
- Financial support for employees during specific life events (weddings, childbirth, etc)
- A people-focused corporate culture that prioritizes employee well-being
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Β· 111 views Β· 41 applications Β· 21d
Customer Support Specialist (English, Night Shifts)
Full Remote Β· Worldwide Β· 1 year of experience Β· English - B2Genesis is an international IT company providing a full spectrum of services. With over 1,500 experts across 5 countries, we build products used by 200+ million unique users every month. We are one of the largest partners of Facebook, Google, Snapchat,...Genesis is an international IT company providing a full spectrum of services. With over 1,500 experts across 5 countries, we build products used by 200+ million unique users every month. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem includes 15+ companies and an investment fund.
EverHelp is a fast-growing outsourcing Customer Support company within the Genesis ecosystem. We launched in 2021, and in the past year alone, we have grown by 82%. Our team is safe, fully operational, and continues to expand, maintaining a Retention Rate of 90%+.
Our Position- We stand against war and unjust aggression.
- We evacuated our employees and their families from active war zones and provided housing and financial support.
- We supplied the entire team with power stations and backup batteries.
- We continue stable operations to support the future of Ukraine.
As we continue to grow, we are looking for a responsible Customer Support Specialist who will implement, develop, and maintain high-quality service standards for our customers.
Work schedule:- 5 working days per week;
- all night shifts: 23:00-8:00. Kyiv time.
You will:- Communicate with users, work with feedback and complaints via calls, tickets and email;
- Advise customers on the companyβs products, their functionality, and usage;
- Handle card declines, payment issues, urgent card support for traveling HNWI;
- Provide empathetic and attentive service to meet the needs of our users.
About you:- You speak English at an B2-Π‘1 level with strong written and verbal communication skills;
- You have experience with CRM systems;
- You have 1+ year of experience in Customer Support.
- You have excellent communication abilities and can handle customer complaints politely, professionally, and promptly;
- You can work both independently and as part of various teams;
- You are attentive, persistent, and solution-oriented;
- You are flexible with your schedule (night shifts and weekend work may be required);
- You have a strong work ethic and adapt quickly to changes in a dynamic business environment.
Working at EverHelp means:- The opportunity to join a Ukrainian company and contribute to the economy of our country;
- 20+ vacation days and unlimited sick leave;
- Medical insurance and +10 additional Healthcare days to restore your well-being and energy;
- The possibility to work fully remotely;
- A professional team of specialists ready to share their expertise, internal communities, and team activities that support continuous learning and development both individually and as a team;
- Clear opportunities for career growth into leadership roles: 32% of our employees moved into new positions during their first year at the company, and 86% of our Team Leads started as agents;
- Corporate discounts on gym memberships and a wide range of non-sports services.
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Β· 221 views Β· 30 applications Β· 21d
Customer Support Specialist
Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 1 year of experience Β· English - C1Weβre hiring: Customer Support L2 Specialist (Remote) Weβre looking for a Customer Support L2 Specialist to join a fast-growing fintech / EMI company operating globally across 140+ countries and 25+ industries If you enjoy solving complex technical...π Weβre hiring: Customer Support L2 Specialist (Remote)
Weβre looking for a Customer Support L2 Specialist to join a fast-growing fintech / EMI company operating globally across 140+ countries and 25+ industries π
If you enjoy solving complex technical issues, working with APIs, and making a real impact on customer experience β this role is for you.
The company is a leading Electronic Money Institution (EMI), authorised by several regulators, including the FCA in the United Kingdom, FINTRAC in Canada, and the MFSA in Malta. Its operational footprint spans over 140 countries and more than 25 industries.
The organization provides modern financial solutions such as multicurrency IBANs, merchant acquiring services, and mass payout capabilities. All features are accessible through a single platform and a single contract, making the company a convenient and efficient partner for both local and international payments.
The Customer Support L2 Specialist serves as the main point of contact for customers, providing technical assistance and ensuring timely resolution of issues across multiple channels. This role focuses on enhancing customer satisfaction through effective troubleshooting, coordination with internal teams, and proactive support. With a strong blend of communication, technical, and analytical skills, the Support Specialist also contributes to internal process improvements, documentation, and long-term customer success.
As a Customer Support L2 Specialist, you will:
- Be the main escalation point for customer technical issues
- Provide L2 support via Zendesk (email/chat, occasional calls)
- Work closely with Technical, Product & Compliance teams
- Assist customers with API integrations and documentation updates
- Escalate issues via Jira and track them until resolution
- Perform SQL (PostgreSQL) queries when needed
- Create internal documentation, user stories, and support materials
- Help prevent recurring issues by improving processes and knowledge bases
π Schedule: MondayβFriday (occasional weekend support)
β What weβre looking for
- 1+ year of experience in L2 Customer Support, ideally in FinTech / EMI / Payments
- Strong experience handling tickets, escalations & SLAs
- Knowledge of:
- Payment lifecycle, 3DS, fraud & risk indicators, PCI DSS basics
- REST APIs, JSON, headers, webhooks/IPN
- Integration methods: Hosted Page & Server-to-Server
- Tools like Postman / curl
- SQL (PostgreSQL) basics
- Experience with ticketing systems / CRMs (Zendesk is a plus)
- Fluent English + Ukrainian (or Russian)
- Customer-first mindset with a proactive, solution-oriented approach
π± What we offer
β¨ Annual Learning & Development budget
π Regular performance reviews with clear KPIs
π Transparent career growth:
- Lead role β within 1 year
- Head role β within 2 years
- C-level β within 4 years (for top performers)
- π‘ Innovation bonuses via our Ideas Hub
- π Paid vacation (with rollover or compensation)
- π€ Paid sick leave
- π Local public holidays
- πΈ Flexible payout options (PE accounts or popular e-wallets)
π₯ Youβll thrive here if you
- Take ownership and responsibility
- Act proactively, not reactively
- Deliver measurable results
- Love solving real problems in a fast-paced fintech environment
π© Interested?
Send your CV or reach out directly β letβs talk!
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Β· 179 views Β· 21 applications Β· 1d
Product Owner
Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 2 years of experience Β· English - B1Product that needs your engagementβ― Mobion is a cloud-based white-label platform for ride-hailing and corporate transport services. Launched in 2016 by Devart, it supports operators in 6+ countries and has handled over 20 million rides for 4M+ users...Product that needs your engagementβ―
Mobion is a cloud-based white-label platform for ride-hailing and corporate transport services. Launched in 2016 by Devart, it supports operators in 6+ countries and has handled over 20 million rides for 4M+ users and 500K drivers.
Our ecosystem includes rider and driver apps, a real-time dispatch system, admin dashboards, and branded web portals β all backed by a secure, scalable Azure infrastructure. We offer both SaaS and franchise models to help partners grow fast across regions.
Your future team of professionalsβ―
You will become part of a dynamic Mobion Product Team, where we value ownership, curiosity, and collaboration. Our team includes Product Owner Lead, Product Owners, Product designers, TechWriter, and Data Entry (Geo) specialists. The team shares a strong feedback culture and a growth mindset β we donβt just build features, we solve real problems.
Impact you will makeβ―
Influence how over 500,000 users interact with mobility services every day β from first tap to trip completion.
- Own and execute the product vision for Client App, ensuring alignment with business strategy and growth goals.
- Define and evolve the product roadmap, balancing long-term strategy with fast, measurable impact.
- Identify and validate new product opportunities using data, user insights, and market trends.
- Own product outcomes: from discovery to delivery, from hypothesis to measurable results.
- Drive a high-quality product backlog and decision-making framework focused on business value, not output.
- Partner closely with Engineering and UX to deliver intuitive, scalable, and high-impact user experiences.
- Lead data-driven product development: KPIs, experimentation, A/B tests, and behavioral analysis.
- Turn user and stakeholder feedback into clear product bets and priorities.
- Communicate product direction, progress, and results to leadership and cross-functional teams.
Build strong cross-team alignment and resolve complex stakeholder trade-offs.
Skills we are looking forβ―
- 2+ years of experience in product management, business analysis, or a related field, with a proven track record of delivering successful digital products.
- Bachelorβs or Masterβs degree in Business, Computer Science, Engineering, Economics, or a related field. Certifications in Scrum (CSPO, PSPO), Agile methodologies, or Product Management (e.g., Reforge) are a plus.ββ
- English β Intermediate and above.
- Solid understanding of Agile methodologies (Scrum, Kanban).
- Experience in writing clear, well-structured user stories and acceptance criteria.
- Proven ability to manage and prioritize product backlogs.
- Basic knowledge of UX/UI principles and user-centered design.
- Strong stakeholder communication and requirements-gathering skills.
- Hands-on experience working with cross-functional development teams.
- Ability to define, track, and analyze product KPIs.
- Experience with data-driven decision-making, including A/B testing and experimentation.
- Strong skills in market research and competitive analysis.
- Experience in product roadmap planning and execution.
- Basic financial acumen, including budgeting and cost-awareness in product development.
- Ability to lead cross-functional collaboration at an organizational level.
Experience in defining and communicating long-term product vision and strategy.
Benefits you get
- Maintain your work-life balance
Manage your own working hours with our flexible schedule
19 days of annual vacation granted on a pro-rata basis
No overtimes required
- Hybrid type of cooperation
Whether you prefer to work remotely in the comfort of your home office or from one of our 4 offices, you can still take part in increasing the world`s awareness about quality Ukrainian products from any part of the world
- Stay healthy
Medical insurance from one of the top insurance companies in Ukraine with a wide range of included services, as well as special programs for relatives; and special options for those who live abroad.
15 working days of sick leave per year β because your health is a priority.
- Grow with us
In-house English courses β increase your proficiency through our online courses and speaking clubs with a native speaker
Online learning activities β workshops, lectures, and webinars to enhance your leadership, management, and self-awareness skills
Experience exchange β we are proud of our team of professionals who gladly share their deep expertise in all kinds of fields with the rest of the team
Promotions, rotations, and transitions β when you believe your skills could benefit a different role or team.
- Stand with Ukraine!
We have an active pro-Ukrainian position, and that means we help our army, our servicemen, and their families not only through constant donations and volunteering, but also through our military leave policy, special health insurance options, and financial help
We are a perfect match if you share our values
We are professionals in our field.
We know how to turn up our professionalism to the maximum, because we are experts who enjoy solving complex tasks.
We know how to focus on the product, think big, and at the same time delve deep into the details.
We create a calm and friendly atmosphere within the company.
We value the freedom of open and transparent communications.
Radical honesty is embedded in the foundation of our culture.
We are open to new things and constantly develop and practice regular knowledge sharing, which helps us evolve continuously.
Most importantly, the company creates an environment where we can fulfill our potential upon a solid foundation.
Our Hiring Process
- Recruitment Interview
- Technical Interview
Offer Call
We strive to ensure transparency and openness in the hiring process, and we understand the importance of providing timely feedback. If your resume meets the job requirements, we will contact you to clarify details and schedule an interview within 2 weeks after your application is submitted.
The timeframe for feedback between interview stages may take up to 2 weeks.
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PowerBuilder / Python Developer
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