Jobs at Djinni

Role Summary

We are looking for a Junior E-commerce Project Manager to support the delivery of Shopify design and development projects for international clients. This is an entry-level role ideal for someone who is organized, detail-oriented, and interested in building a career in e-commerce and digital project management.

You will work closely with designers, developers, and senior project managers, gaining hands-on experience while learning how to deliver projects on time, within scope, and aligned with client expectations.

Key Responsibilities

• Project Ownership: Support and gradually take full ownership of Shopify design and development projects as you master the agency’s workflow.
• Client Relations: Start by shadowing client calls and managing daily updates, eventually growing into the primary point of contact for a portfolio of international brands.
• Team Coordination: Support coordination between design, development, and QA teams to help keep everyone aligned.
• Quality Assurance: Support QA by reviewing features from a “client perspective” before delivery.
• Documentation: Prepare and maintain project briefs, timelines, and status updates.
• Progress Tracking: Monitor project timelines and hours (Toggl), proactively flagging any obvious deviations or delays to senior team members for support.
• Continuous Learning: Deep-dive into the Shopify ecosystem with our mentorship, mastering the platform’s admin settings, logic, and latest e-commerce trends.

Required Skills & Qualifications

• Experience: 0–2 years in project coordination, account management, or a digital agency environment.
• Communication: Good written and verbal English skills (B2 level). You can explain "the why" behind a technical decision to a non-technical client.
• Adaptability: A "figure-it-out" mindset. You’re comfortable navigating a an agency environment.
• E-commerce Interest: A basic understanding of the e-commerce landscape and/or the Shopify ecosystem.
• Organization: Strong time management skills with a high level of attention to detail.

Would be a plus (but not a deal-breaker):

• Experience working with Shopify (admin, themes, or apps)
• Previous experience with an e-commerce platform (Shopify, Magento, or WooCommerce).
• Basic understanding of SEO or Conversion Rate Optimization (CRO).

The Tech Stack (Tools We Use)

• The Foundation: Shopify (Admin, Apps, and Ecosystem).
• Organization: Jira for task tracking. Toggl for time tracking.
• Communication: Slack (internal) and Zoom/Google Meet (client-facing).
• Design & Docs: Figma (viewing/commenting) and Confluence/Notion/Google Workspace.

What We Offer

• Work-Life Balance: 40-hour work week with a flexible start window (8:00 – 10:00 AM).
• Time Off: 20 working days of paid vacation and 12 paid sick days per year after successful completion of the probation period, provided on a pro-rata basis, plus all public holidays.
• Flexibility: Remote with the option to work from our headquarter in Zaporizhzhia.
• Training: A structured path to becoming a Shopify Expert with hands-on mentorship.
• International Impact: Work directly with brands from the US, Europe, and beyond.

Company Culture

We are a Shopify-focused agency working with international clients across different industries. Our environment is collaborative, practical, and delivery-oriented.

We value:

• Clear communication over hierarchy
• Ownership and accountability
• Continuous learning and improvement
• A balance between structure and flexibility

You’ll be supported by experienced team members while we expect you to grow, take ownership, and expand your responsibilities over time.

Role Overview

We are seeking a Senior Full-Stack / Mobile Engineer to take end-to-end technical ownership of an established multi-platform product.

This is a high-impact role with significant autonomy, where you will:

• Take over and deeply understand an existing multi-platform codebase
• Ensure long-term stability and maintainability
• Incrementally improve architecture, scalability, and performance
• Actively contribute to new feature development

As the team grows, this role is expected to naturally evolve into a Team Lead position.

You will work closely with product stakeholders and play a key role in shaping both the technical direction and future of the platform.
 

Key Responsibilities

• Take full ownership of the system across Web, Mobile (iOS & Android), and Backend
• Maintain, support, and enhance existing functionality
• Conduct code reviews and lead refactoring initiatives
• Identify, prioritize, and resolve technical debt
• Design and implement new features across multiple platforms
• Ensure system scalability, reliability, and performance
• Collaborate with stakeholders to define priorities and roadmap
• Improve engineering processes, standards, and workflows
• Gradually step into a leadership role as the team expands
   

Required Skills & Experience

• Strong hands-on experience with iOS development (Swift)
• Strong hands-on experience with Android development (Kotlin)
• Solid experience with modern web frameworks (e.g., Next.js or similar)
• Backend development experience with Ruby
• Practical experience working with AWS infrastructure
• Experience with MongoDB or similar databases
• Ability to work effectively across multiple codebases and technologies
• Strong understanding of system architecture and cross-platform integration
• Proven experience maintaining and improving legacy systems
   

Nice to Have

• Experience taking ownership of existing or legacy products
• Prior experience as a Tech Lead or readiness to grow into one
• Background in construction tech, field service platforms, or reporting tools
• Experience working in multi-platform product environments

Backend Engineer (Location-Based Mobile Game / AR)

About the Project
 

We are building a location-based mobile game where users purchase keys to hunt and open real-world chests using their phone camera.

Each chest can be opened only once globally, which makes backend logic, geo-queries, and data integrity critical.

This is an early-stage MVP with clear scope, fast decisions, and direct access to the product owner.

Responsibilities

• Design and implement backend architecture for the MVP
• Build REST APIs for:
   
  • user profiles & authentication
  • keys inventory & balance
  • geo-based chest discovery
  • chest opening (atomic, server-authoritative)
  • town-based statistics & leaderboard
     
• Design PostgreSQL schema with geospatial queries (PostGIS)
• Implement anti-cheat logic:
   
  • distance validation
  • speed / teleport detection
  • race-condition protection (two users opening same chest)
     
• Integrate Apple / Google sign-in
• Support in-app purchase receipt validation (keys)
• Work closely with Unity developer to define clean API contracts
   

Technical Requirements (Must Have)

• 4+ years of backend development experience
• Strong knowledge of PostgreSQL
• Experience designing REST APIs
• Understanding of transactional systems & data consistency
• Experience with Node.js (NestJS) or Go
• Familiarity with authentication flows (OAuth)
• Ability to work independently and make technical decisions
   

Nice to Have

• Experience with PostGIS or geo-based queries
• Experience with mobile games or high-concurrency systems
• Understanding of anti-fraud / anti-cheat patterns
• Experience with cloud deployment (AWS / GCP / similar)

What This Is NOT

• This is not a large corporate project
• No heavy bureaucracy
• No 10-layer approval process
• You will not “just implement tickets” — you will shape the system
   

Engagement Format

• Full-time preferred
• Remote
• Direct communication with founder / product owner

About Digis:

Digis is a European IT company with 200+ specialists delivering complex SaaS products, enterprise solutions, and AI-powered platforms worldwide. We ensure transparency, stability, and professional growth opportunities for all our team members.

About the Project:

A global platform connecting brands with UGC creators in the beauty industry, supporting brand advocacy and content-driven campaigns

The Team: Core internal dev team + external support team (QA, FE, BE) + PM + Support Managers

Requirements:

• 3+ years of commercial experience with React.js
• 1+ years of hands-on experience with TypeScript
• 1+ years of hands-on experience with Next.js
• Claude - any experience
• В2+ English (active communication in meetings)

Responsibilities:

• Work with React + TypeScript codebase
• Support small feature updates and UX enhancements 
• Debug frontend issues and improve performance 
• Collaborate with PM and backend developers 
• Follow tasks and workflows via Jira

Why This Role is Exciting:

• Stable product with well-known global brands 
• Clear separation of responsibilities 
• Fast-paced environment without micromanagement

If this sounds like the right opportunity for you, apply now! We look forward to discussing this further.

We are looking for a QA Engineer. We are sure that it is you who will be able to strengthen our team. Together we will make the best product.

Requirements:

• 6 months of commercial or semi-professional experience in game testing
• Active player on mobile and/or PC platforms with understanding of casual, midcore, and hardcore game genres
• Understanding of core game mechanics including progression, economy, difficulty, and balance
• Experience testing mobile and/or PC games
• Understanding of the bug lifecycle
• Clear distinction between bug, feature, and improvement
• Understanding of bug priority and severity
• Ability to reliably reproduce issues
• Ability to write clear and structured bug reports
• Experience working with test cases and checklists
• Basic experience with Jira, YouTrack, or similar issue-tracking systems
• Confident use of Google Docs, Sheets, or Notion
• Understanding of smoke, regression, and sanity testing
• Basic knowledge of functional and non-functional testing
• English level sufficient for reading documentation and writing bug reports

Responsibilities:
 

• Test mobile and PC game builds according to test plans and checklists
• Identify, reproduce, and document issues with clear reproduction steps
• Verify fixes and perform regression testing
• Collaborate with developers, designers, and the producer or PM
• Participate in feature testing throughout the development lifecycle
• Ensure overall product quality before releases
• Follow QA processes and project guidelines

Equipment requirements:

• iPhone with актуальная iOS, preferably iOS 15 or higher
• PC or laptop suitable for running PC games, emulators, and debug builds

We offer:

• Competitive rate.
• Work with international products.
• Work format - remote.
• Salary, tied to the dollar exchange rate.
• Career growth that you can influence by showing the right results, as we are constantly expanding.

Для проходження першого етапу потрібно перейти за посиланням, та заповнити гугл форму.

В формі суто загальні питання.

Посилання на форму: https://forms.gle/6KncocrZs7V5heBv5

У разі позитивного фідбеку, після відправки форми, ми з Вами звʼяжемось стосовно наступних етапів.

We are looking for a motivated Junior Sourcer to join our Recruitment Team at Group107. This role is ideal for a specialist with around 1 year of hands-on sourcing experience who is eager to grow within the IT recruitment domain.

As a Junior Sourcer, you will support the hiring process by identifying and engaging top technical talent across Ukraine, Europe, and the American markets. You will work closely with recruiters and hiring managers to build strong candidate pipelines for various tech positions.

Responsibilities

• Source and identify candidates for different tech roles (e.g., Front-end, Back-end, Full-stack, DevOps, QA, Data, etc.) across Ukraine, Europe, and the Americas
• Use LinkedIn, job boards, internal databases, and other sourcing tools to build high-quality candidate pipelines
• Conduct initial outreach to potential candidates and maintain communication
• Perform CV pre-screening and share qualified profiles with recruiters
• Maintain accurate and up-to-date candidate records in the ATS
• Monitor the talent market and provide insights on availability and salary expectations
• Support employer branding and talent pool development initiatives
  
   

Requirements

• Around 1 year of experience in sourcing for IT/tech positions
• Understanding of the IT market in Ukraine; experience with Europe or American markets will be a plus
• Familiarity with LinkedIn Recruiter and other sourcing platforms
• Basic understanding of technical roles and IT terminology
• Good communication skills in English (written and spoken)
• Strong attention to detail and organizational skills
• Proactive mindset and willingness to learn and grow in recruitment

We Offer:

• 20 vacation days (workdays)
• 7 sick days
• Personalized career growth
• Internal English classes
• Education reimbursement
• Corporate events and team buildings
• Equipment provided

The DevOps Engineer will play a critical role in bridging the gap between software development and IT operations for the  Mimics Enlight product. This role is essential in ensuring the seamless integration, delivery, and deployment of desktop software solutions while continuously optimizing the development lifecycle. As a DevOps Engineer, you will be responsible for implementing and maintaining CI/CD pipelines.  Here is more information about the product: https://www.materialise.com/en/healthcare/mimics/mimics-enlight-cmf

     Responsibilities:

• Implement, and maintain robust CI/CD pipelines to streamline the build, test, and release processes for Mimics Enlight product.
• Collaborate closely with developers to ensure the seamless integration of new code and features into the products.
• Automate infrastructure provisioning, configuration, and deployment to improve scalability, reliability, and efficiency.
• Monitor and optimize the performance of build environments and deployment processes, ensuring high system stability.
• Troubleshoot and resolve issues across development, testing, and production environments in a timely and efficient manner.

• Ensure system security and compliance with industry standards and best practices to maintain quality and regulatory adherence.
   

  Your profile:

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• Proven experience as a DevOps Engineer or in a similar role, with a strong track record of delivering results.
• Experience with CI/CD tools such as Azure DevOps Pipelines (or equivalent platforms).
• Experience with Git and a deep understanding of version control workflows.
• Hands-on experience with configuration management tools.
•  Experience in at least one scripting language (preferably Python) or the ability to quickly learn it.
• Hands-on experience in managing enterprise-level Windows environments and deploying Windows Hosts and leveraging PowerShell automation to enhance system reliability and security
• Strong problem-solving skills, with the ability to work effectively and collaboratively in a cross-functional team environment.
• At least an upper-intermediate level of speaking and written English 
  
  
  Will be a plus:
•  Knowledge of containerization tools (e.g., Docker) and their application in software development and deployment.
• Experience working with YAML for configuration and pipeline management.
• Previous experience as a Software Engineer or familiarity with software engineering workflows.
• Understanding of CMake files and their role in build automation for C++ projects.
•  Practical experience with enterprise virtualization platform(VMware vSphere, Proxmox or similar) including VM provisioning, resource allocation and snapshot management.

M3S (Materialise Medical Manufacturing System) manages the design and production of patient-specific medical devices and implants. M3S is designed to ensure that the entire process of creating personalized medical solutions—from receiving medical image data to delivering the final product—is efficient, scalable, and compliant with the strict regulatory standards required in medical manufacturing. It integrates various tools, workflows, and quality assurance measures to optimize every step in the production chain.

 

Responsibilities:

 

• Work with 1 team (up to 14 people) from the start, and possibly 2 teams later, after the split
• Lead team’s activities within the Kanban Framework
• Manage team metrics (e.g., lead time, cycle time, throughput)
• Promote a culture of learning and adaptation by facilitating retrospectives and supporting teams in identifying and implementing process improvements
• Prepare and maintain all needed documentation, including SOPs (procedures, work instructions, etc.) for the processes
• Support a transparent process of PBR
• Drive the establishment of the learning organization through leading, training, and coaching
• Collaborate with other Agile coaches within the Community of Practice
• Perform people management activities (assist team members with goal setting and personal development; organize regular follow-ups and performance reviews; share feedback and manage conflicts)

Requirements:

• Proven experience (5+ years) as an Agile Coach/Scrum Master, or similar role in Agile environments
• Experience working in distributed environments
• Software background in any role within the development team. Preferred practical experience in Development or Testing.
• Deep understanding of Agile frameworks, especially Kanban and Scrum, and practical experience applying them in various teams and organizational contexts.
• Strong facilitation and mentoring skills, with the ability to adapt coaching style to different maturity levels and team dynamics.
• Excellent communication and interpersonal skills, with the ability to build trust and influence across different roles and levels of the organization.
• Creative approach to problem-solving, with a strong customer focus and a commitment to delivering results
• Fluent in English, both written and spoken

Will be a plus:

• Valid Agile certifications
• Familiarity with Agile at scale (e.g., SAFe, LeSS, or other frameworks)
• Leading or participating in Agile/Scaled Agile transformation processes
• Understanding of ITIL principles, SOX compliance
• Working and coaching distributed teams

About Company

AIstats is a fast-growing football tech ecosystem built on cutting-edge big data and computer vision. We are a fully remote global team of 30+ people, with a core hub in Warsaw.

Backed by Google executives and top mobile founders, we have quadrupled our valuation over the past year. Our mission is to elevate the global football experience: helping fans see the game with greater depth and providing professionals with powerful, next-generation tools to analyze every match.

Our Products

• AIstats Mobile App – a consumer product for fans and bettors, which has already reached 100K MAU since its launch in September.
• AIstats Business Solutions – analytics tools powered by ML models and computer vision technologies, helping clubs and scouts make more informed decisions.

Outcomes

• Audit all cross-team workflows and identify the top 15 automation opportunities ranked by time saved and business impact.
• Build and deploy 10+ production-ready automations in n8n that save the team a combined 20+ hours per week.
• Establish a monitoring and alerting system for all live n8n automations — zero silent failures for more than 24 hours.
• Create an internal "Automation Request" pipeline in Notion where any team member can submit, track, and receive automations. 

Requirements

• 6–12 months of hands-on experience building automations in n8n (primary) or similar no-code/low-code tools (Make/Integromat, Zapier).
• Ability to work with APIs: understanding of REST, JSON, webhooks, and basic authentication methods.
• Experience connecting and syncing data between SaaS tools (Notion, Slack, Google Sheets, CRMs, etc.).
• Basic scripting skills (JavaScript or Python) for data transformation and custom logic within n8n workflows.
• Systematic approach to error handling, logging, and monitoring of automated workflows.
• Strong attention to detail and documentation discipline — every automation must be reproducible and understandable by others.
• English B2+ for reading technical documentation and communicating with the team.
• Proactive mindset: you spot inefficiencies before others notice them and propose solutions. 

What we offer

• Fully remote work format and flexible working hours.
• Competitive salary pegged to USD.
• 24 days of paid vacation and 15 additional paid days off (including sick leave, personal days and corporate holidays)
• A friendly communication culture, rapid product cycles, and transparent processes.
• Dynamic work environment with a team passionate about sports and technology.
• Opportunities for professional development and career growth.
• No micromanagement — just trust, ownership, and freedom to experiment.
• Mentorship and high-quality engineering feedback.

Overview

We are looking for a Junior Account Manager to support a large-scale client outreach initiative. This role focuses on contacting existing clients, guiding them through a required merchant service PIN pad firmware upgrade, and assisting with onboarding to our internal B2B system. The position is straightforward, process-driven, and ideal for someone who is organized, communicative, and comfortable handling high-volume outreach.

Expected working hours will be: 5 PM - 2 AM Kyiv time/10 AM-5 PM EST.

Key Responsibilities

· Reach out to a high volume of existing clients (phone, email, or messaging) to coordinate firmware upgrades for merchant service PIN pads

· Clearly explain the upgrade process and its importance to clients

· Guide clients step-by-step through completing the firmware update

· Assist clients in setting up and connecting to the internal B2B system

· Track outreach progress and maintain accurate records of client status

· Follow up with clients who have not completed the upgrade

· Escalate technical issues or complex cases to the appropriate internal teams

Qualifications

· High school diploma or equivalent

· Strong communication skills (clear, friendly, and professional)

· Comfortable making a high volume of calls and sending emails daily

· Basic computer skills and ability to learn internal systems quickly

· Detail-oriented with good organizational habits

Key Skills

· Customer communication

· Persistence and follow-up

· Basic technical guidance (training will be provided)

· Time management

· Data tracking and accuracy

Admiral Studios is a fast-growing Ukrainian IT outsourcing company, specializing in web development, mobile development, UI/UX, and SEO.

We embrace the latest and most advanced technologies: Node.js, React, Laravel, Shopify, Python, and WordPress.

We create quality projects for clients in the US, Europe, the UK, and Canada 🌍, especially Healthcare, Real Estate, and E-commerce projects.

Currently, our team consists of more than 60+ skilled experts 👨‍💻, and we are constantly growing.

Now, we’re looking for an SEO Specialist / SEO Team Lead ⭐️  to join our team to create clear and structured content for English-speaking audiences and work with specifications and keywords for SEO. 

For a perfect match, we expect  🎯

• 2+ year of SEO experience with Europe and the USA markets
• Hands-on experience with Ahrefs
• Experience with Screaming Frog, including proxy setup
• Understanding of documentation and practical use of Google Search Console
• Working with Chrome Dev Tools / Lighthouse
• Knowledge of On-Page optimization principles
• Experience in creating a website page structure from scratch
• Experience in writing technical specifications for developers and copywriters
• English B2+

Nice to have 💎

• Experience in website migration
• Active or expired Google Analytics 4 certification

Duties & Responsibilities 💼

• Website migrations in Europe and the USA
• Technical optimization of websites after migration
• Creating and restructuring website architecture and page structure
• Preparing technical specifications for developers and copywriters
• Implementing On-Page SEO best practices
• Communicating with clients regarding SEO strategy and progress

Why Join Admiral Studios?

⭐️Growth-Oriented Environment – value efficiency, flexibility, and results

🤝Team Spirit – Regular corporate online & offline events to keep the team connected
📚Professional Development Support – we provide:

• A structured Performance Review system
• Access to an internal knowledge library
• Career growth opportunities with a clear development plan
• A budget for improving work processes and implementing new ideas

🧘Work-Life Balance – Enjoy a flexible work schedule and a fully remote work model
✅Paid Time Off – 20 vacation days + 10 sick leave days per year

Hiring steps: Screening — Tech Interview — СТО Interview — Job Offer 

If your experience and skills match our candidate scorecard, the recruiting team will contact you within 5 business days 💙
 
Don't forget to provide your Telegram nickname for contact !

Copywriter (CRM / Email)
 

About the Role

We are looking for a Copywriter to create content for CRM campaigns (email, push, SMS). You will work with templates, adapt texts for different offers, and support marketing communications.
 

Responsibilities

• Write email campaigns (sport / casino / promo).
• Prepare push and SMS texts.
• Adapt content for different campaigns and offers.
• Create A/B test variations.
• Work with templates and guidelines.
• Implement edits based on feedback.
• Support content localization for different GEOs.

Requirements

• 1–2 years in copywriting (digital / CRM / email / SMM).
• Experience writing engaging or sales-driven texts.
• Understanding of basic copywriting principles (CTA, structure, headlines).
• Basic marketing knowledge (offers, audience, funnel).
• Ability to write clearly and concisely.
• English C1.

Nice to have:

• Experience with email campaigns or performance content.
• Additional languages.
   

Tools: Google Docs / Notion / Figma, task trackers.
 

KPIs

• 95% tasks delivered on time.
• 1–2 rounds of revisions.
• Clear, structured, error-free texts.
• Consistent tone of voice.

Working Conditions

• Remote work.
• Flexible start of the working day.

ONLY UKRAINE — Office Lviv, but in a couple of months hybrid or remote

Do you believe it is possible to get payment for your hobby? If you’re a real Movie Fan, you have a good chance! 

Have a passion to get high quality content to watch?

Do you feel that you can watch that all the day long and provide valuable comments to raise movie quality?

Join content experts team to watch lots of movies, share your thoughts on cast, producers and post-credits scenes! We lookup for people, who are really passionate and are ready to invest theirs passion to Media.
 

Requirements

You should be:

• – From Ukraine, Lviv or ready to move to Lviv for first few months
• – Movie freak who can watch movies all day long
• – Detail-oriented like Sherlock Holmes
• – Flash-fast in finding problems
• – Lawnmower man in Network knowledge
• – Dr Strange in English knowledge
• – Obi-Wan Kenobi in communication 

Good to have:

• – Know what is a Bug and what is a Feature
• – QA Fundamentals and Bug life-cycle
• – Love for Cookies and for a good team
   

Job responsibilities

• Watching movies/series/live channels in specific method
• Searching and reporting content issues with video, audio, subtitles, metadata
• Communication with involved teams
• Triage of automated issue reports
   

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.
 

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.

We’re Applyft - an IT product company which creates value-driven mobile apps. Our journey began with the Geozilla family locator product, but now our portfolio consists of four apps in Family Safety, Entertainment and Mental Health Spheres. We’re proud to have a 5M monthly active users base and to achieve 20% QoQ revenue growth.

Now we are looking for a Creative Marketing Manager to join our team.

What you’ll do:

• Generating ideas for ad creatives
• Creating tasks for graphic and motion designers
• Overseeing the progress of creative tasks
• Adapting creatives for different markets and placements
• Monitoring best practices in the market
• Collaborating with actors and influencers to promote apps and produce video content
• Analyzing the performance of creatives

• Creating simple UGC-style videos

   

Your professional qualities:

• 1+ year of experience in Marketing (SMM, Creative Marketing, Influencer Marketing)
• Basic understanding of how to create tasks, storyboards, and briefs for designers
• Experience working with AI platforms and tools
• Foundational knowledge of ad performance metrics

• English proficiency at B2 level

   

Will be a plus:

• Proficient in creating videos, images, and UGC content

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers.