Jobs at Djinni

About us:

 

Gismart is a value-driven mobile app developer with a strong presence in the Health & Wellness, Utilities, and Music app markets. We have recently achieved a significant milestone of over 1 billion downloads worldwide, taking a step toward our mission of cultivating the well-being of people worldwide. With headquarters in London, UK, Gismart is a dynamic global company with a reach extending across Europe and far beyond. Our determined team comprises over 250 individuals who bring diversity, creativity, innovation, and relentless drive to the company. Gismart unites professionals from diverse backgrounds in entertainment, music, and tech, allowing us to play to each other’s strengths and succeed as a team.

Our mission:
Become a stepping stone on our customers’ journeys of self-improvement.

Our values:

• Deliver what matters
• Respect and support others
• Initiate and own
• Voiceopenly
• Execute with quality

If you are passionate about mobile app development and want to join a company that’s reshaping the industry, Gismart is the place for you. We provide exciting career opportunities, a supportive workplace culture, and the chance to contribute to a team that is making a tangible impact. For more information on Gismart, visit gismart.com.

Responsibilities:

Daily operations

• Monitor active workflows to ensure consistent performance and stability.
• Detect and address incidents promptly; take ownership of raised issues.
• Perform quality control on AI-generated responses sent through support platforms.

Implementation

• Design, build, and maintain automation workflows using tools like n8n, prioritizing modularity and reusability.
• Write and maintain scripts (JavaScript) and use low-code tools to support new automation cases.
• Be up-to-date with Zendesk triggers and rules. Make sure our automations align with Zendesk flows.
• Integrate Zendesk with third-party automation platforms and monitor their stability.
• Manage authentication and secure integration of third-party APIs used in automations.
• Troubleshoot automation workflows regularly, proactively resolving errors and refining functionality.
• Build and update automation workflows based on defined priorities, including tickets, emails, Slack bots, analytics, and more.
• Run A/B and multi-scenario tests to evaluate automation effectiveness and improve performance.
• Conduct tests involving multiple applications, request types, and support platforms.
• Track error logs and troubleshoot failed workflow executions.

Communication

• Collaborate closely with the backend team to ensure smooth integration of AI solutions. Create tasks for the backend team when new endpoints are required or existing functionality needs enhancement.
• Collaborate with DevOps to monitor server performance and address any issues impacting automation.
• Log key automation activities and updates in Confluence to keep the team informed.
• Coordinate with support leads and agents to collect hands-on feedback for improving automations and review reported tickets.
• Update the support team on any new or revised automations that may affect their work.
• Maintain close communication with the Head of Support for task management and roadmap updates.

Requirements:

• Advanced English proficiency (C1—C2), both written and spoken.
• Strong expertise in Zendesk, including triggers, tags, macros, and SLA settings.
• Experience with payment platforms (e.g., PayPal, Stripe).
• Experience developing automations on low-code platforms (n8n).
• Proficiency in the n8n automation platform: hands-on experience, including creating complex workflows, integrating APIs, and troubleshooting issues.
• API Integration: Experience with integrating various third-party tools and services using APIs to streamline support processes like ticket management, CRM, and communication platforms.
• Problem Solving and Debugging: Ability to identify inefficiencies in existing processes, troubleshoot automation issues, and optimize workflows for better performance and error handling.
• Collaboration and Communication: Ability to work closely with the support team to understand their pain points and translate them into automated solutions, along with clear documentation of automated processes for future reference.
• Clear and Precise Prompts: Ability to create specific, well-defined prompts for AI-driven automation, ensuring data processing and outputs are accurate and efficient.
• Context Awareness: Skill in providing AI with clear context for each task, ensuring effective execution within diverse workflows.

Would be a plus:

• Experience with Jira, Confluence, or Asana.
• Understanding of mobile app functionality, including versions, updates, and device compatibility.
• Knowledge of subscription models, including renewals, refunds, and invoicing.

Employee Benefits:

• Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs.
• Сoworking Compensation: We provide 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace.
• Public Holidays Policy: Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year.
• 100% Sick Leave Compensation
• Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, and therapy costs.
• Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools.
• Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses.
• Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart.
• Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.

We are a digital marketing company (with our own products), primarily focused on media buying across various traffic sources. We are expanding our native direction and are looking for an experienced Media Buyer who will bring new expertise to the team and help scale native traffic.

Responsibilities:

• Launch and scale advertising campaigns in native traffic sources.
• Test new approaches, funnels, and creatives.
• Work with black/grey hat funnels.
• Implement expertise and experience with native traffic sources to scale profitable funnels.
• Analyze campaigns and optimize them based on key performance metrics.

Requirements:

• 1–2+ years of experience working with native traffic.
• Confident experience with major native traffic sources such as Taboola, Outbrain, MGID, and others.
• Practical experience working with black hat / grey hat approaches.
• Full understanding of cloaking processes.
• Ability to test and scale funnels.
• Strong analytical skills and understanding of performance metrics.
• Results-oriented mindset.
• Ability to work independently and make decisions.
• Structured and systematic approach to work.
• Hardworking and responsible.

What we offer:

• Competitive base salary + % of profit.
• Opportunity to work with large budgets.
• Access to all necessary resources for traffic scaling.
• A team with extensive experience in the native/crypto vertical.

We are looking for a proactive and motivated Business Development Specialist to join our team and help grow our partnerships and client network in the AI space.

This role is ideal for someone with strong communication and negotiation skills who enjoys building relationships, exploring new opportunities, and driving business growth. Candidates with experience in project management, partnerships, account management, or sales are also welcome.

We are open to candidates with or without direct business development experience, as long as they demonstrate initiative, strong communication skills, and a proactive mindset.

RESPONSIBILITIES:

• Identify and develop new business opportunities and partnerships
• Build and maintain relationships with potential clients and partners
• Participate in negotiations and support deal structuring
• Conduct market research and identify potential leads
• Communicate with international clients and partners
• Support the preparation of proposals, presentations, and partnership materials
• Collaborate with internal teams (technical, management, marketing)
• Participate in networking activities, events, and partnership initiatives
  
   

REQUIREMENTS:

• Strong communication and negotiation skills
• English level B2+ (spoken and written)
• Background in IT, consulting, or related fields (1+ year)
• Experience in business development or project management, partnerships, sales, or account management (1+ year)
• Ability to build relationships and maintain professional communication
• Proactive mindset and willingness to take ownership
• Understanding of AI, technology, or digital products
• Strong organizational and problem-solving skills
   

NICE TO HAVE:

• Experience working with international clients or partners
• Experience in grant programs, partnerships, or innovation ecosystems
• Experience participating in international projects or collaborations

ADVANTAGES FOR A CANDIDATE:

• Stable and competitive salary
• Legally compliant gig contract with official tax reporting and payment
• Work in a cool & experienced team
• Useful & exciting projects
• Up to 26 Days Off per year at your convenience
• Convenient office in Vinnytsia or an opportunity to work remotely
• Corporate culture with maximum automation of processes
• Review of working conditions and position based on performance, productivity and development in accordance with a skills assessment program
• Excellent opportunities and prospects for professional growth in a company with a 9-year history.

About us:

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.

Our global team of talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.

At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. 

To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey.

Be part of the future of iGaming with ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!

Required skills:

- 5+ years of Java development.

- Strong programming skills with Java

- Experience with OOP/OOD.

- Experience with clustered applications, pooling, connection management, transactions.

- Familiarity with programming specifics like asynchronous I/O, concurrency, distributed web systems and regression.

- A good foundation in algorithms, design patterns, and data structures.

- Experience with unit/functional testing.

- Strong experience with the most of Spring Framework/JDBC, databases (PostgreSQL)

- Strong experience with Javascript and React Framework.

- Maven, Git.

- Strong understanding of RDBMS concepts + SQL.

Will be a plus:

- Familiarity with NoSQL databases like Redis

- Experience with Kubernetes and Nomad

- Experience with AWS services

- Experience with Oracle databases

- Experience with distributed messaging systems, particularly RabbitMQ.

- Experience in application and infrastructure monitoring.

- Proven ability to troubleshoot production problems related to software applications.

- Exposure to high-load systems.

- Good spoken and written English skills.

Company offers:

- Long-term employment.

- Flexible timetable.

- Comfortable working conditions.

- Paid vacation and sick leaves.

- English lessons, gym.

- Competitive salary level.

Ready to take full ownership of high-budget campaigns across Google Ads, ASA, UAC, and Microsoft Ads?
If you thrive on data, love testing hypotheses, and can turn clicks into growth - this role is made for you.

Main Responsibilities:

• Launch, manage, and scale advertising campaigns in Google Ads (Search, Performance Max), Apple Search Ads, UAC, Microsoft Ads)
• Take full ownership of white account structure and performance in high-risk GEOs (e.g. MX, CZ, ES ), including campaign launch, budget allocation, testing, and reporting.
• Run mobile acquisition campaigns (UAC, ASA), optimize store listings for App Store / Google Play, and improve install-to-activation conversion rates.
• Execute A/B and multivariate testing for creatives, headlines, prelanders, landing pages, and full user journey flows based on data-driven hypotheses.
• Continuously optimize campaigns for CAC, CR, ROAS, LTV. Build and implement smart bidding strategies, rules, and scripts for Google Ads.
• Build full tracking logic via GTM, GA4, Appsflyer, Adjust, event setup, end-to-end funnel attribution and event configuration.
• Write clear and technical task briefs (BRDs) for designers, developers, analysts, and be hands-on in building and iterating paid traffic flows.
• Collaborate cross-functionally with Analytics, Affiliate Managers, Retention, and SMM teams to improve user quality, CR, and LTV.
• Test and launch new traffic sources (ideally together with MediaBuy): TikTok Ads, Facebook Ads.

Professional Qualifications:

• 4+ years of hands-on PPC experience (Google Ads, UAC, ASA) in high-competition verticals: finance, e-com, betting, crypto, gambling.
• Proven success launching and scaling paid campaigns in 3+ GEOs (EU / LATAM / Tier 1), including white / gray account management.
• Experience in mobile app promotion via UAC and ASA, with a strong focus on CR, cost per install, and post-install event optimization.
• Expertise in GA4, GTM, GSC, Appsflyer, Adjust.
• Experience writing technical briefs for designers and developers, building testing pipelines, and setting up campaign flows from scratch.
• Deep knowledge of A/B testing, ad copywriting, landing page optimization, UX patterns, and funnel analysis.
• English B2

What We Offer:

• Join a fast-scaling FinTech company where your decisions shape the business and your contributions truly matter.
• Attractive compensation package aligned with your experience and performance, plus performance-based incentives.
• Enjoy 20 paid days off annually, flexible scheduling, and a supportive, people-first culture.
• Comprehensive medical coverage to keep you and your family protected.
• Work in an international, agile team with ambitious goals, modern tools, and a strong sense of purpose.

🔥 Senior Load Test Engineer | Warsaw | Hybrid | Full-time
We're looking for a Senior Load Test Engineer who lives and breathes performance testing. You know how systems behave under pressure — and you break them before users do.
What you'll be doing:
— Design and execute load, stress, spike & soak tests against critical platform flows
— Pinpoint exactly where and why performance degrades — not just that it does
— Build reusable, version-controlled performance test scripts
— Integrate performance tests into CI/CD pipelines to catch regressions early
— Define performance benchmarks in collaboration with engineering & product teams
— Monitor platform behavior under load using observability tools and correlate metrics with test results
— Present clear, actionable findings to engineering teams
What we're looking for:
✅ 5+ years of hands-on performance & load testing on production-scale systems
✅ Strong experience with k6, Gatling, JMeter, or Locust — complex scripts from scratch
✅ Solid understanding of backend architecture, databases & infrastructure under load
✅ Comfortable with Grafana, Datadog, New Relic or similar
✅ HTTP, WebSockets & real-time communication protocols
✅ Experience testing APIs under load: auth flows, concurrent sessions, stateful scenarios
✅ Familiar with CI/CD pipelines & agile engineering teams
You're a great fit if you're:
🧠 Curious — you enjoy understanding why a system behaves the way it does
🔍 Analytical — you look at a wall of metrics and know exactly where to focus
💬 A clear communicator — you can explain a complex issue to a dev and a PM in the same breath
🚀 Self-driven — you don't wait for problems to surface, you go looking for them
📍 Warsaw, Hybrid
💼 Full-time

We are looking for a Senior Full-Stack Engineer to join our team, Our customer is the European online car market with over 30 million monthly users, with a market presence in 18 countries. As a Senior Fullstack Engineer, you will play a pivotal role in shaping the future of online car markets and enhancing the user experience for millions of car buyers and sellers.

Responsibilities:

• Design and develop full-stack cloud solutions from technical analysis to integration testing.
• Support existing systems
• Mentor junior engineers on design patterns, code reviews, testing practices, and scalable architecture.
• Establish documentation standards across teams.
• Conduct root cause analysis and collaborate with production support to resolve issues.
• Evaluate third-party software with business and engineering teams.
• Maintain CI/CD pipelines for applications.

Requirements:

• Canadian timezone work hours (EDT)
• 4+ years of experience with C# or .NET  for web application development
• 4+ years of experience with React for web application development
• Experience with Azure, including migration from Azure to AWS
• Expert proficiency in GenAI-driven development, GitHub Copilot/Codex integration, rapid prototyping, automated refactoring, and AI-accelerated debugging
• Deep understanding of AI agents, autonomous task orchestration, reasoning engines, tool-use integration, and multi-step workflow automation
• Mastery of iterative prompting. Chain-of-Thought (CoT), Few-Shot prompting, output validation, and prompt optimization for production-grade code
• Familiarity with Kafka, SQL, and performance optimization
• Strong understanding of event-driven and microservices architecture
• Experience, Application Insights, and responsive front-end design using React
• Background in high-traffic websites, performance tuning, and security
• Ability to communicate technical solutions effectively
• Expertise in unit, component, and integration testing
• Experience with Azure DevOps, and JIRA in distributed teams
• Solid grasp of agile methodologies, including ScrumBan/Kanban and Gitflow

Nice to Have:

• Previous DevOps Experience is a great advantage
• Experience with Java and Scala
• Experience with observability tools like Datadog
• Proficiency with  Java/Spring Boot for building APIs and web applications - nice to have
• Experience with AWS
• Previous experience with GitHub

We offer:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

Job Responsibilities

• Processing deposits, withdrawals and refunds based on the established policies and procedures
• Ensuring compliance with the company’s anti-money laundering procedures
• Assisting internally all departments with any issues to client funds
• Performing other ad hoc tasks as requested
• Record keeping of executed transactions
• Identify potentially unusual, suspicious, or fraudulent transactions and refer these to the Compliance department
• Reconciliation between bank accounts and PSP to CRM
• Issue, review and follow up on various financial reports as per applied procedures (daily, weekly, monthly)

Job Requirements            

• Demonstrated work experience in a similar role
• Advanced Excel skills (dynamic tables, pivot tables and macros)
• Excellent verbal and written communication skills in English
• Efficient and strong detail oriented
• Computer and numerically literate
• Knowledge regarding how CRM works and how is linked with client transactions will be considered as an advantage
• Exceptional time-management and organizational skills
• Ability to work both independently and as a part of a team

What we offer:

Payment will be on crypto currency wallet.

Shifts - Monday - Friday: 
7am - 4pm
9am - 6pm
3pm - 12am

Vacation - unpaid

Location: Ukraine

Equipment: Yes

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals developing outsourcing support services for a variety of products worldwide at a dynamic pace. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've preserved all our workplaces and, most importantly, continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

We’re currently expanding our team for one of our partners, and looking for an Order Entry Manager (Junior+ level) to join our international customer care team.

If you enjoy handling customer requests via email, are detail-oriented, and can maintain focus under high-volume work — this role is for you!

Required experience and skills:

• 6+ months of experience in Customer Support;
• Fluent written German (email only, no voice) — strong grammar, natural phrasing, professional email tone;
• Critical thinking and ability to logically analyze cases;
• Strong attention to detail; ability to follow instructions precisely;
• Ability to structure written communication clearly and concisely;
• Ability to ask clarifying questions instead of making assumptions;
• Familiarity with email management tools (Dixa preferred).

Your future responsibilities:

• Process ~15,000 emails per year (~1,250/month, up to 60/day);
• Handle email orders via Dixa;
• Maintain a 24-hour response time; target Average Handling Time (AHT) 4–6 minutes (6–8 minutes allowed during onboarding);
• Ensure high-quality standards in every interaction;
• Report KPIs to the Sales team at Contorion;
• Share feedback and improvement ideas for processes.

Work schedule and conditions:

• Mon–Fri, 9:00–18:00 CET (1-hour lunch break);
• After probation: flexible start/end times if KPIs are met;
• No time tracker;
• Benefits: paid vacation and sick leaves;
• Contract-based cooperation;

Why join:

• Work in a dynamic international environment;
• Handle interesting customer requests;
• Opportunity to collaborate with European markets and clients.

Recruitment process:

1. Intro call with a TA Specialist;
2. Test assignment — Order Entry Manager (German) (1 hour to complete);
3. Interview with Hiring Manager;
4. Bar-raising.

Join EverHelp and become part of a team that turns customer support into an art!

We are looking for a creative Video & Motion Editor to produce engaging and impactful content for our projects.

Responsibilities:

Editing and post-production of videos for promos, commercials, social media, and short drama projects.

Creating motion graphics and animations to enhance visual storytelling.

Working with English-language materials and following briefs in English (both written and verbal).

Requirements:

Minimum 2 years of proven experience as a Video Editor.

With experience in Motion Graphics.

Proficiency in Adobe Premiere (preferred) and/or other professional video editing software.

Knowledge of After Effects or similar software for motion graphics.

Strong English skills – ability to understand and edit English content and follow briefs.

Nice to Have:

Creativity and strong sense of rhythm in editing.

Experience in promo and advertising content.

Project:
We are building an AI-augmented engineering environment where automated quality systems validate both human- and AI-generated code. Tech stack includes PHP/Perl backend, React/Vue/Next.js frontend, REST APIs, and GitHub-based CI/CD pipelines.

Location of the candidate — EU

Working hours: 11:30 — 20:00 CET

Responsibilities:

Test Infrastructure Architecture

• Design and maintain the automated test suite across our PHP/Perl backend, JavaScript/TypeScript frontend (React, Vue 3, Next.js), and RESTful APIs
• Build and own integration, regression, E2E, and mutation testing frameworks that catch what unit tests miss

• Configure visual regression testing with CSS Target Highlighting to reduce flaky headless browser failures

  AI-Generated Code Verification

• Develop and enforce TDD protocols that mandate failing tests before AI agents generate code — our “Red before Green” standard
• Work closely with AI coding agents (Cursor, Claude Code) to build verification steps that prove functionality beyond the test suite — checks, integration smoke tests, validations
• Design Golden Master Testing baselines to verify AI-generated documentation and specs against known-good outputs

• Partner with CodeRabbit (our AI code review tool) to configure assertive QA rules and catch AI hallucinations at the PR level

  CI/CD Quality Gates

• Own quality enforcement in GitHub Actions pipelines — define what “done” means at each merge gate
• Implement smart test selection to run the right tests at the right time without blowing up feedback loops

• Manage SDK drift detection — automated checks that catch API contract mismatches (e.g., WSDL changes) before they reach production

  Shift-Left & Pre-commit Quality

• Configure and maintain pre-commit hooks for formatting, linting, import validation, and secret detection (gitleaks fail-closed)
• Tune auto-fix pipelines so that stylistic and safe structural issues self-heal — without risking Rector altering business logic

Requirements:

• 3+ years of experience in QA Automation / Test Engineering.
• Experince with AI-assisted development tools or AI code review systems.
• Strong experience with automated testing frameworks for web applications and APIs.
• Hands-on experience with JavaScript/TypeScript testing tools (Playwright)
• Experience working with CI/CD pipelines (GitHub Actions or similar).
• Good understanding of TDD and modern QA practices.

Ascendix Technologies, founded in 1996, is a global software service company specializing in AI and PropTech. Our core mission is to help our clients get top-notch business results through the smooth automation of processes, leveraging AI solutions, customer-facing apps, and precisely tailored back-office software to meet their distinct needs. Based in bustling Dallas, Texas, we operate across the globe, with strategically positioned teams throughout Europe.  

We are looking for a Java Engineer for a high-traffic, consumer-facing travel platform operating across multiple countries in Europe and beyond.

You will design and develop scalable backend services and APIs that handle millions of requests daily, ensuring performance, reliability, and security. The environment is strongly data-driven, so you’ll collaborate closely with product, data, and DevOps teams to experiment, measure impact, and continuously improve features.

Tech stack centers on modern Java (Spring ecosystem, microservices, cloud-native practices, event-driven architectures). This is a great opportunity to work in an international, engineering-led company where your code directly impacts how people travel every day!

Requirements: 

• 4+ years of proficiency in Java technologies  
• Understanding of APIs and microservices patterns  
• Extensive experience with Java 17, Spring Boot.   
• Proficiency in database theory, SQL, and best practices for No-SQL databases  
• Familiarity with Kubernetes and Spring Boot integration testing  
• Adherence to best engineering practices like SOLID, KISS, DRY, and more  
• Writing efficient code that thrives in concurrent and high-load environments  
• A strong grasp of estimation techniques  
• Exceptional problem-solving skills  
• Upper-intermediate English proficiency 

Would be a plus: 

• Experience in Java 21 
• Experience in DevOps with Terraform and Helm Charts  
• Azure Cloud expertise  
• Knowledge of Redis (Redisson client for Java)  
• Good theoretical and practical MongoDB knowledge. Experience in designing and optimizing database schemas, writing queries, and aggregating. Understanding the specifics of working with NoSQL databases. 
• Kafka 

Responsibilities: 

• Design, develop, test, and maintain robust and scalable backend solutions using Java.  
• Participate in the full software development lifecycle (SDLC), including analysis, planning, implementation, testing, deployment, and support.  
• Collaborate closely with front-end developers, QA engineers, product owners, and other team members to deliver high-quality software solutions.  
• Write clean, maintainable, and well-documented code following best practices and coding standards.  
• Participate in code reviews to ensure high quality and knowledge sharing within the team.  
• Debug and resolve technical issues in a timely and effective manner.  
• Take ownership of assigned tasks and deliver features on time, with minimal supervision.  
• Stay updated on emerging technologies and trends in backend development and proactively apply them where beneficial. 

Ascendix offers you:

Healthcare:

• 20 paid vacation
• 5 paid sickness

Career and professional growth:

• B2B and remote cooperation
• Career development and professional growth
• Technical performance reviews and 360 Evaluation
• Collaboration with a personal Direct Manager, Technical leads, and mentors

Learning and Development:

• Udemy and Pluralsight subscription
• Internal knowledge-sharing opportunities

Corporate spirit:

• Online and offline events & team-buildings
• Friendly and supportive atmosphere
• Open management

Please note

By clicking the “Apply” button for the vacancy, you automatically consent to the processing of your personal data.

We sincerely appreciate each response and the interest you have shown in our job opening. If we do not contact you within a week, it means that, at this moment, your CV has not been selected for further consideration for this position. Nevertheless, we will keep your resume in our candidate database and will definitely inform you if a vacancy that matches your experience becomes available.

Summary

As a Carrier Support Specialist, you will join a dynamic international team and become a trusted advisor to our customers. In this role, you will support business owners in the United States, gain experience in the telecom industry, and develop your career in IT.

You will play a key role in maintaining high service quality by identifying and resolving technical issues, communicating with customers, and sharing product feedback with relevant stakeholders to improve the overall customer experience.

Key Responsibilities

• Support existing carriers by identifying, analyzing, and troubleshooting technical issues, and providing effective solutions with a strong technical understanding of the problem
• Respond to support inquiries via chat and email in a timely and professional manner
• Document all service requests, investigations, and resolutions clearly and accurately
• Create and maintain clear tasks in Jira with detailed technical descriptions
• Contribute to the Confluence Knowledge Base by documenting processes and solutions in a simple and understandable way
• Collaborate with internal teams to escalate and resolve complex issues
• Share product feedback and insights with relevant stakeholders to help improve product quality and customer experience

Our Requirements

• Fluent/Advanced English (MUST)
• Ability to work night shifts (Kyiv time). Possible schedules: 15:00 – 00:00, 16:00 – 01:00, 17:00 – 02:00, 19:00 – 04:00, 21:00 – 06:00, 23:00 – 08:00
• Analytical thinker with a technical mindset and strong problem-solving abilities
• Customer-oriented approach with a strong understanding of customer needs
• Confident PC user with solid knowledge of Microsoft Windows
• Technical background or strong interest in software and hardware technologies
• Strong organizational, training, and time-management skills
• Excellent communication and active listening skills
• Understanding of conflict resolution and ability to handle challenging situations professionally
• Empathy, positive attitude, and strong self-control
• Experience working with Jira, including creating clear and structured technical tasks
• Willingness to contribute to and maintain the Confluence Knowledge Base

Nice to Have

• Business Analysis (BA) skills
• Experience with SQL

📢 Hiring: Web App Designer (with coding skills in css/html/c#)

Company: Kennel Connection

Salary: $2,000–$2,800 USD/month

Job Type: Full-time, Long-term

Location: Remote (Ukraine preferred)

Timezone: 4+ hours daily overlap with EST

English: B2 or better

Direct Hire – Product Company (NOT outsourcing)

About Us:

Kennel Connection is a US-based SaaS company serving pet care businesses. We are a product company, not an agency — we own and develop our software in-house and are building a long-term team.

Role Overview:

We are looking for a UI/UX Designer who can also implement their designs using HTML, CSS, and jQuery. This is a design-first role: your ability to create clean, user-friendly layouts is more important than your ability to write complex JavaScript. We work in a classic stack — no React, no Angular.

What You’ll Do:

• Design user interfaces and flows for our web-based product
• Create wireframes, mockups, and final UI assets
• Implement your designs directly in:
  • HTML / CSS / SCSS
  • jQuery
  • Razor (.NET view engine)
• Collaborate with product and engineering teams
• Gradually help modernize and improve the overall UX

What We’re Looking For:

• 3+ years of UI/UX design experience
• A portfolio showcasing web app design work
• Ability to implement layouts in HTML/CSS/jQuery
• Comfortable working in an older codebase (no React/Angular)
• Strong attention to UX detail and usability
• English level B2 or higher
• Looking for a stable, long-term role

We Offer:

• Long-term role in a growing SaaS company
• Full ownership of UI/UX across the product
• Friendly, collaborative team
• Salary growth based on impact
• Flexibility and stable working hours

🇺🇦 Ми дуже доброзичлива компанія до України.
🇺🇦 Підтримуємо талановитих українських розробників.

Remote (Ukraine) | Full-time | Long-term

We’re hiring a detail-oriented Development Support Coordinator to support our software development leadership team. This role is primarily clerical and organizational, focused on documentation, ticket hygiene, and administrative support.

Core Tasks

• Maintain and format knowledge base and internal documentation
• Clean up and update tickets in Azure DevOps (statuses, titles, descriptions)
• Perform light data entry and record-keeping
• Assist management with follow-ups, summaries, and admin tasks
• Keep internal systems accurate, consistent, and organized

Requirements

• Excellent written English
• Strong attention to detail and organization
• Comfortable with task systems and documentation tools
• Reliable, process-oriented, and able to follow instructions

Growth Note

This is an assistant role, not a Project Manager position. That said, for someone who performs well, takes initiative, and wants more responsibility over time, growth into broader responsibilities is possible.

Other Notes

• No coding required
• No PM experience required
• Stable, long-term support role