Jobs at Djinni

Join Our iGaming Team as a Head of Retention in our multi-country product iGaming company with ambitious Industry innovators with regional reach and 6+ years of successful operation. Our portfolio includes three large-scale brands successfully operating across Tier 1 geos.
We pride ourselves on attracting and valuing highly qualified professionals, enabling us to scale and succeed in new markets.

Your Mission: to drive the logic and architecture, coordinate the overall effort of user retention

• ​​Develop and implement a multi-channel overall Retention and CRM strategy for online casinos to boost customer onboarding experience, retention, engagement, and monetization.
• Identify and apply promotional mechanics that align with different user psychotypes and behavioral triggers to drive engagement, loyalty, and conversion.
• Develop, implement, analyse and manage innovative solutions to boost onboarding and retention across traditional as well as SMM, TikTok, Instagram, Messengers, LiveChat and Mobile App. instruments, mechanics and cross-departmental activities.
• Regularly plan and execute multi-channel marketing campaigns using customer segmentation and personalization.
• Analyze user behavior and activity to optimize retention strategies, research and implement relevant proven, trending or innovative product features, communications channels and formats.
• Implement relevant multi-source data collection, integration to enable live automated analysis and reporting, and data-driven decision making.
• Assess the effectiveness of and continuously improve CRM campaigns through analytics and data-driven insights.
• Coordinate SMM, or other traffic-source-specific content, implementations, integration for player onboarding, retention and reactivation, as well as recycling of multi-channel registrations, including Instagram, TikTok, Streamer and Influencers, App-Only users.
• Manage and configure the CRM platform and marketing automation tools, including customer database segmentation.
• Recruit, train, lead and mentor the Retention, Promo, CRM team to deliver the department results.
• Analyse, monitor, organise, coordinate and resolve deliverability rate of communications.
• Collaborate with Product Development, Marketing, BI and Analytics and Customer Success and Support teams to align overall retention with business goals, cross-departmental initiatives and priorities.
• Stay updated on the latest trends and innovations in the iGaming industry.
• Retention Goal Ownership: Fully understand the retention KPIs we aim to achieve (e.g. increased LTV, reduced churn, uplift in ARPU, deposit frequency, etc.) and drive structured improvements toward those goals.
• Cross-functional Supervision: Act as the central point between CRM, BI, product, and bonus engine development to ensure the continuous evolution of the retention system, backed by data and feedback loops.

Our requirements:

• 4+ years of experience as Retention Team Lead.
• In-depth knowledge and hands-on experience of Customer Journey Optimization best practices, with experience in developing and implementing testing strategies across channels, including designing and analyzing contact strategies, automation techniques/tools and customer experience optimization.
• Solid grasp of the full range of promotional tools (bonuses, gamification, rewards, challenges, etc.) and the underlying logic, including their mathematical models, economic constraints, and long-term profitability impact.
• Segment-Oriented Thinking: Skill in building and managing dynamic customer segments based on behavior, value, and lifecycle stage, and applying tailored retention strategies to each.
• Proven ability to manage a team of 4+ people and managing an international and geographically dispersed multicultural English speaking digital team.
• Expertise in developing multi-channel customer engagement strategies.
• Proven hands-on experience of implementing relevant automated Retention reporting.
• Strong knowledge of A/B testing methodologies and data-driven optimization practices.
• Ability to segment customer databases and craft personalized offers.
• Ability to manage and prioritize multiple projects simultaneously within a complex organization.

Preferred:

• Experience with Customer.io system and overall other retention instruments.
• Expertise in designing and implementing loyalty programs.
• Creative thinking and problem-solving abilities.
• English Upper Intermediate.

What we offer:
Our success depends on our talented employees who work online every single day with a sense of purpose and an appetite for progress.
 

• Competitive salary;
• Remote work in a flexible environment;
• 20 working days of paid vacation and education projects;
• Great product with our software solution;
• Opportunity for growth at professional levels, attending top industry events and conferences, and international workshops at our competence centers.

Rzeszów only!
Work from the office.

We are looking for a Strong Middle Automation/Manual QA Engineer to join a team developing a cloud-based enterprise integration platform (iPaaS). The product helps companies connect different systems and applications, automate workflows, and build API integrations using low-code tools, connectors, and distributed cloud services.
 

This is an on-site involvement, ability to visit office in Rzeszów is required.
 

Responsibilities:

• Develop and maintain automated tests
• Perform UI, API, integration, regression, and end-to-end testing
• Test integration of the connectors and connection flows
• Validate connector configurations, communication flows, and enterprise integration scenarios
• Test REST/SOAP APIs and back-end services
• Validate FE/BE interactions and API behavior
• Analyze logs, network traffic, and test failures
• Create and maintain test documentation
• Work closely with Software Engineers, DevOps Engineers, and Product teams
• Support CI/CD test execution
• Participate in release and regression testing
• Contribute to automation framework improvements
• Participate in performance and load testing activities
   

Requirements:

• Ability to visit office in Rzeszów
• 3+ years of Automation/Manual QA experience
• Experience upgrading or maintaining automation frameworks
• Experience with Java or Cypress or Playwright
• Experience with API testing tools (Postman, SoapUI)
• Strong understanding of FE/BE interaction and client-server architecture
• Experience working with relational databases and SQL knowledge
• Basic Linux terminal skills
• Integration testing experience
• Experience using Browser Dev Tools for debugging
• Experience writing test documentation
• Git experience
• English level – Upper-Intermediate or higher
   

Will be a plus:

• Experience with CI/CD pipelines (a strong advantage)
• Good level of understanding of HTTPS and REST fundamentals
• Experience with SOAP
• Docker experience
• JMeter or k6 experience
• XPath/XQuery knowledge
• Experience with GitHub Copilot
• Experience with cloud- or microservice-based systems
   

Our Customer offer:

• They provide all equipment
• Comfortable and fully equipped office in Rzeszów
• Competitive compensation with regular performance reviews
• Referral Bonus Program
• 18 paid vacation days per year
• 12 days of paid sick leave per year
• Extra paid leave (blood donation, marriage, childbirth, etc.)
• Fixed monthly health & wellness compensation, applicable to: medical insurance; fitness and sports activities
• Mental Health Program – company-covered psychologist consultations, with an annual coverage limit
• English, German, and Polish language courses and Speaking Clubs
• Corporate merch gifts for your special dates
• Corporate subscription to learning platforms, regular meetups and webinars
• Friendly team that values accountability, innovation, teamwork, and customer satisfaction
• Maternity leave
• Inclusive environment where everyone feels valued and treated equally. We proudly partner with VeteranHub to support Ukrainian veterans
• They are committed to supporting Ukraine and actively participate in charity initiatives

B2B Sales Manager (US Market) — Remote

Do you enjoy phone negotiations, aren’t afraid of cold outreach, and want your income tied to results rather than a ceiling? Then keep reading.

Binotel is a SaaS company with 15 years of experience in business communications. We’re expanding into the US market and looking for a Sales Manager to own deals from first contact to signed contract.

What to know upfront

• You’ll sell to US-based businesses — all calls and negotiations in English with native speakers (C1+ required).
• Schedule: 3:00 PM–12:00 AM Kyiv time (aligned with the US business day).
• Fully remote.

What you’ll do

• Own the full sales cycle: discovery call → demo → objection handling → close.
• Conduct discovery calls and online meetings with US-based businesses.
• Match prospects from our product suite (Cloud PBX, Call Tracking, CRM, Online Chat, and business automation tools) to the problems they actually need solved.
• Build long-term relationships with decision-makers.
• Keep deals updated in CRM and maintain an accurate forecast.
• Hit monthly targets and KPIs.

What we’re looking for

• 1+ year in B2B sales, ideally SaaS or telecom.
• Experience with outbound / cold outreach.
• English C1+, confident on calls and in negotiation.
• Numbers-driven mindset, not process-driven.

What we offer

• 💻 Fully remote work
• 🕒 Working hours: 3:00 PM–12:00 AM (Kyiv time)
• 💰 Competitive fixed salary + uncapped commission
• 📈 Clear career growth to Senior Sales Manager and Team Lead
• 🎓 Structured onboarding and support from an experienced team
• 🚀 Established SaaS product with international expansion

DID Global is an international company specializing in providing premium-quality IP telephony services for both business and personal communication. We help our clients scale, optimize advertising budgets, and significantly increase sales.
 

Who We Are Looking For:

We are seeking an ambitious International Sales Manager / Business Development Manager who can successfully combine active B2B client acquisition with professional account management. You will work with international companies, develop accounts, build long-term relationships, and directly influence the company’s financial growth.
 

Key Responsibilities:

• Actively search for and attract new clients, expanding the contact base.
• Manage client accounts: identify client needs and provide optimal solutions.
• Build long-term partnerships and support clients at all stages of cooperation.
• Handle objections, consult clients on company services, and create tailored commercial proposals.
• Achieve sales goals and meet KPIs.
• Organize and manage your sales pipeline in CRM.
• Communicate via messengers, phone calls, emails, and specialized platforms.
   

Our Ideal Candidate:

• At least 2 years of experience in sales or proven experience in the VoIP industry.
• English proficiency at B2+ level (for international communication).
• Fluent in Ukrainian and Russian (required for client communication).
• Confident in using CRM systems and quick to adapt to new tools.
• Strong skills in negotiation, active listening, and objection handling.
• Goal-oriented, self-motivated, and proactive.
• Ambitious to grow professionally, with the potential to lead a team in the future.
   

What We Offer:

• A comfortable working environment with a strong focus on work-life balance, growth, and long-term collaboration.
• A stable working schedule: Monday—Friday, 10:00–19:00 (Kyiv time).
• Remote work format with the opportunity to be part of an international team.
• Official employment and company-paid medical insurance.
• Support for mental well-being: access to a corporate psychologist.
• Company-sponsored English courses.
• Opportunities for professional and career growth within an international company.
• Paid vacation.
• An active corporate life: internal events, team activities, and contests that foster engagement and team spirit.

Project Manager (E-commerce & Logistics Platform)

About the company
We are an international logistics and e-commerce company focused on cross-border delivery and global e-commerce solutions. We are growing our presence in the U.S. market and building integrations with leading international marketplaces and e-commerce platforms.

About the role
You will drive the full project lifecycle, from initiation and requirements gathering to delivery, go-live and post-implementation analysis. Your focus will be e-commerce product launches, API integrations with marketplaces and logistics partners, and new international delivery services, with a strong emphasis on the U.S. market.

Key project areas

• Launch and scaling of e-commerce and logistics products
• API integrations with clients, marketplaces, and logistics partners
• Launch of new international delivery services
• Market entry and international expansion, including the U.S.
• Integrations with international e-commerce platforms

Responsibilities

• Manage scope, timeline, budget, resources, and delivery
• Build roadmaps and milestone plans and track their execution
• Coordinate cross-functional teams: Product, IT, Analytics, Operations, Customer Support, Business Development, Finance, and external partners
• Lead integration projects with marketplaces, courier services, logistics operators, and e-commerce platforms
• Maintain project documentation: requirements, risks, dependencies, statuses, launch plans
• Manage risks, changes, and cross-project dependencies
• Report to leadership on progress, risks, budget, and forecasts
• Ensure a smooth handover of project outcomes into operations

Requirements

• 3+ years of experience as a Project Manager
• Experience managing commercial projects
• Experience in e-commerce, logistics, international logistics, or cross-border delivery
• Experience working in an international environment, including the U.S. market
• Experience managing complex cross-functional API integration projects (ideally with e-commerce platforms)
• Experience working with international teams, clients, or partners
• Experience with Jira, Confluence, Notion, or similar tools
• Understanding of the digital product and IT development lifecycle
• Experience managing project budgets, resources, risks, and timelines
• English: C1

U.S. market and working hours

• Hands-on work with U.S. partners, clients, and platforms
• Readiness to hold regular meetings during U.S. business hours (partial overlap with EST/PST in the evenings, Kyiv time)

Domain experience (at least one area)

• E-commerce platforms and marketplaces
• Logistics / shipping platforms, 3PL integrations
• Order management systems
• Fulfillment systems (general understanding is enough)

Technical understanding (no coding required)
REST API, JSON, OAuth 2.0, webhooks, asynchronous processing, error handling and retry mechanisms, system dependencies.

Business knowledge
Order and shipment lifecycle, shipping rates, label generation, tracking, returns, payments, seller wallet / billing.

Nice to have

• Experience with at least 2–3 marketplaces/platforms: Amazon, eBay, Etsy, Shopify, WooCommerce, Walmart, Magento, BigCommerce, Mirakl
• Experience launching products or services in international markets, including the U.S.
• Understanding of system architecture and integrations

We are an international iGaming group operating since 2020. Our team already consists of more than 200 people, and we are looking for an HRM / People Partner who has experience building and optimizing HR processes in a growing company.

We are actively developing and looking for a specialist who will help us strengthen our HR processes and support the team's continued growth.

Requirements

• Minimum 2 years of experience in HR (HR Generalist, HR Manager, HR Specialist, People Partner)
• Understanding of core HR processes (onboarding, offboarding, document flow, HR systems)
• Experience with HRM or HRIS systems (a strong plus)
• High attention to detail, responsibility, and ability to work systematically with data
• Strong communication skills and service-oriented approach

Responsibilities

• Employee onboarding and offboarding (documents, access, welcome procedures)
• Administration of HR systems (HRM, HRIS) and maintaining employee databases
• Managing and controlling access to corporate resources and tools
• Preparing and updating documents (job descriptions, instructions, regulations)
• Supporting internal HR processes (employee records, reporting, lists, birthdays, communications)
• Assisting managers and employees with day-to-day HR-related requests

What We Provide:

• Opportunities for professional growth and expansion of expertise within an international environment
• Direct impact on process optimization and partner relationship development
• Remote-first work format with flexible working arrangements
• Ongoing training and professional development support

• Paid vacation and sick leave

   

We are looking for an experienced Data Engineer to design and maintain robust data infrastructure across our systems. In this role, you will be responsible for building scalable data pipelines, ensuring data integrity, and integrating third-party data sources. Your primary focus will be to enable efficient data flow and support analytical capabilities across the organization. You will also contribute to the development of our data architecture, implement best engineering practices, and collaborate closely with cross-functional teams to turn raw data into actionable insights.

Requirements

• 3+ years of commercial experience in Data Engineering
• Experience gathering business requirements and communicating with stakeholders
• Strong knowledge of Data Warehouse (DWH) architecture and principles
• Hands-on experience designing data warehouses and building ETL pipelines
• Deep practical experience with Python
• Hands-on experience in one or more of the following areas: data processing using PySpark, Apache Spark, Pandas, or similar frameworks; data scraping; integration of third-party data sources and APIs
• Proficiency in SQL and relational databases such as PostgreSQL and MySQL
• Hands-on experience with column-oriented databases such ClickHouse, Snowflake, Cassandra, BigQuery (many tables with millions of records and above each)
• Solid understanding of software design patterns, algorithms, and data structures
• Intermediate English proficiency

Will be a plus

• Experience with messaging platforms such as RabbitMQ or Kafka
• Familiarity with DataOps practices and data pipeline automation
• Familiarity with CI/CD pipelines and Kubernetes environments
• Background in FinTech or Trading domains

Responsibilities

• Communicate with technical and non-technical stakeholders to gather and clarify business requirements
• Review and analyze data and business logic to ensure consistency, accuracy, and reliability
• Design, implement, and maintain data pipelines for efficient and scalable data processing
• Integrate, maintain, and support data solutions and third-party data sources
• Research and evaluate third-party tools, services, and components for potential use
• Follow engineering best practices, including code reviews, testing, refactoring, and continuous delivery
• Design, optimize, and maintain data storage solutions

What we offer:

• Tax expenses coverage for private entrepreneurs in Ukraine
• Expert support and guidance for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

The Defense Procurement Agency (DOT) is a national agency responsible for procuring ammunition, UAVs, military equipment, fuel, food, clothing, and other critical supplies for the Armed Forces of Ukraine and the Defense Forces.

Our mission: Strengthening Ukraine by ensuring reliable support for the Defense Forces while fostering the development of the national defense industry.

Our vision: To become the driving force behind the transformation of Ukraine's defense procurement ecosystem—not only operating the system, but continuously improving it.

We are looking for a Tech Lead / Senior DevSecOps to provide technical leadership to the Security Engineering team, develop information security architecture, implement security solutions across the Microsoft ecosystem, and integrate security requirements into infrastructure and software development processes.

Responsibilities

• Provide technical leadership to the Security Engineering team, including prioritizing and distributing tasks, mentoring team members, and ensuring the quality of implementation.
• Design and develop information security architecture and key cybersecurity capabilities, including Cloud Security, Identity & Access Management, Vulnerability Management, DevSecOps, and Incident Response.
• Implement, administer, and develop security services across the Microsoft security ecosystem.
• Conduct security reviews of infrastructure, CI/CD pipelines, and Infrastructure as Code (Terraform).
• Collaborate with Infrastructure, DevOps, and Software Engineering teams to integrate security requirements into architecture and development processes.
• Develop the AI Security function, including AI Security Proxy, AI Governance, DLP, monitoring, and auditing.
• Develop technical security standards, guidelines, recommendations, and information security documentation.

Requirements

• Bachelor's or Master's degree in Cybersecurity, Information Technology, Computer Science, or a related field.
• 3+ years of experience in cybersecurity roles such as Security Engineer, Cloud Security Engineer, or DevSecOps Engineer, with hands-on experience in Azure Security and Microsoft Security.
• Hands-on experience securing cloud infrastructure in Microsoft Azure.
• Strong knowledge of Microsoft security services, including Defender XDR, Defender for Cloud, Sentinel, Intune, Entra ID, Purview, and related solutions.
• Experience building and developing Vulnerability Management processes.
• Strong understanding of modern DevSecOps practices, including CI/CD security, Infrastructure as Code (Terraform), SAST, DAST, Secret Scanning, and IaC Security.
• Hands-on experience securing containerized environments and Kubernetes.
• Experience with information security incident analysis and response.
• Previous technical leadership experience or strong Senior Security Engineer experience with the readiness to take on a Tech Lead role.

What We Offer

• Meaningful work that directly contributes to strengthening Ukraine's defense capabilities.
• Official employment with competitive salary and full social benefits.
• Professional development, learning opportunities, and career growth.
• Structured onboarding and dedicated mentorship.
• A collaborative, supportive, and mission-driven team.
• Modern office near the metro with reliable internet and equipped shelter.

By joining our team, you will contribute to one of Ukraine's largest digital transformation initiatives in the defense sector and help build the future of defense procurement.

Ready to make a real impact? We'd love to hear from you. Apply today!

* By submitting your CV, you consent to the processing of your personal data in accordance with applicable legislation.

** Due to the high volume of applications, only candidates whose qualifications best match the position will be contacted.

Emerise Group is a dynamic, product-driven company operating in the iGaming industry, focused on building high-impact solutions that fuel innovation and deliver outstanding user experiences across the entertainment ecosystem. Join us as a Fraud Lead, driving fraud prevention and protecting the business through complex investigations, pattern detection, and cross-functional collaboration. Your work will directly impact risk mitigation, operational efficiency, and overall platform security.
 
Requirements:

• Minimum 3 years of hands-on experience in Fraud/Risk within iGaming.
• Practical experience with SoftSwiss or similar iGaming platforms.
• Strong understanding of user fraud patterns, including multi-accounting, bonus abuse, payment abuse, chargeback-related behavior, affiliate abuse, account takeover, and collusion.
• Ability to investigate suspicious player behavior using multiple data points such as IP, device, geolocation, payment methods, gameplay behavior, account linkage, and transactional patterns.
• Experience in identifying fraud red flags, building case logic, and making decisions in situations with incomplete or conflicting information.
• Experience working cross-functionally with Support, Payments, VIP, CRM, Compliance / AML, and Product teams.
• Good spoken and written English: Ukrainian would be a strong advantage.
   

Desired / Preferred Skills

• Previous experience in a Lead or Senior fraud / risk role.
• Experience in online casino / sportsbook operations specifically.
• Familiarity with fraud prevention tools, device fingerprinting tools, payment risk signals, and case management systems.
• Experience building or improving fraud rules, alerts, triggers, or internal review workflows.
• Understanding of KYC, AML, responsible gaming, and broader compliance-related operational processes.
    

Expected Duties / Responsibilities:

• Establish, maintain, and continuously improve the company's anti-fraud processes, policies, and investigation workflows.
• Maintain clear investigation guidelines, internal policies, case documentation standards, and escalation procedures.
• Manage the Risk & Payments team, oversee day-to-day operations, ensure efficient execution of risk management and payment processes.
• Work closely with Affiliate Marketing team to investigate requests related to potential fraud in affiliate traffic, analyze partner performance and traffic quality, identify suspicious patterns, and provide data-driven recommendations on risk mitigation and partner traffic quality.
   

Selling Points:

• Remote-First Work Model: we offer a fully remote work environment, providing you with the flexibility to work from any location worldwide while maintaining high productivity and work-life balance.
• Growth-Oriented Environment: join a fast-growing business operating in a startup-driven environment with minimal bureaucracy. We value efficiency, ownership, and the ability to make decisions quickly.
• Opportunity to develop the anti-fraud function and potentially build and lead a dedicated anti-fraud team as the business scales;
• Collaborative and Transparent Culture: we foster a professional, respectful, and open working culture where teamwork, accountability, and clear communication are core values.

AI-First Product (UX/UI) Designer

Ukraine · Remote · Full-Time

Company: Orbox.ai - AI-Native PropTech platform (Orbox aOS)

Location: Ukraine - remote, anywhere in Ukraine (candidate must be located in Ukraine). Office in Lviv opening soon (attendance optional).

Employment: Full-time, long-term

Seniority: Senior / Lead

Reports to: Chief Operating Officer

Works with: The Dubai team - CEO, Concept Design & Engineering team, AI agents. You will be the only product designer on Orbox aOS and own design end to end.

PropTech experience: Not essential; very good if you have direct or indirect experience

English: Advanced (B2+) - daily working language with the Dubai team

Time zone: Dubai is GMT+4, 1-2h ahead of Kyiv - near-full working-day overlap

About

We are building an AI-native SaaS for real estate. The product is a PropTech platform where LLMs and AI agents are not bolted on top - they are the architecture. Owners, operators and guests interact with the AI system through natural language. AI autonomously generates compliance documents, routes staff, answers guest queries from a RAG-indexed knowledge base in real time and orchestrates financial split-payments.

But the product is only half of it.

We are equally an AI-first delivery organization. The way we discover, define and ship is as differentiated as what we ship. Product discovery, specification, design and validation run through a tight loop in which humans operate at the level of intent, structure and judgment, and AI agents do most of the typing. Designs are not throwaway pictures - they feed directly into the machine-readable artifacts our coding and review agents consume.

What you will own & do

AI-First Way of Working

• Daily, deep, native use of AI tools for mockup generation, prototype scaffolding, copy iteration, design exploration, asset generation and design-system upkeep.

• Treat AI tools the way an engineer treats their IDE: opinionated, tuned, integrated into every step of your workflow.

• Co-design, with the Tech Lead and the Business Analyst, the boundary between what you produce by hand and what is generated, transformed or validated by agents.

• Contribute to internal evals from the design side: define what "good" looks like for AI-generated UI and for our user-facing AI experiences.

End-to-End Product Design

• Own the end-to-end product design process: information architecture, user flows, wireframes, high-fidelity mockups and clickable prototypes for web and mobile.

• Translate validated product intent and specifications into clear, usable, beautiful screens and flows - working from the Business Analyst's discovery output, not waiting on hand-holding.

• Keep dense, complex functionality usable: dashboards, multi-tenant views, role-based experiences, real-time data and back-office tooling that people actually enjoy using.

• Own the whole flow, not just the screens: frame the problem with the product team, map the user journey, decide what should exist at all - then design it. You are accountable for the outcome of the experience, not for the delivery of mockups.

• Lead with UX over UI: structure, flows, states, edge cases, copy and decision points come first; visual polish follows and serves them.

• Iterate quickly, kill weak concepts early, and ship surfaces you can stand behind.

Working with the Product Team

• Work closely with the product team daily: discovery, planning and prioritisation with the Chief Operating Officer and the Business Analyst. Design is in the room when scope is decided, not briefed afterwards.

• Challenge requirements from the user's side: propose simpler flows, cut what does not need to exist, and push back when a feature does not earn its place.

• Keep the team aligned remotely: clear async write-ups, recorded walkthroughs and decision logs so a distributed team across Ukraine and Dubai never waits on you to explain a design.

Designing AI & Agent-Driven Interfaces

• Design natural-language and agent-driven interfaces: chat surfaces, mixed conversational + structured UIs, agent hand-offs, transparency of AI actions, edit/undo affordances - core to our product, not decoration.

• Design for the failure modes of LLM-driven products: uncertainty, latency, wrong answers, partial actions - so users stay in control and trust the system.

Design System & Handoff to the AI-First Machine

• Establish and maintain a design system together with engineering: components, tokens, patterns and accessibility baselines - consumable by both humans and code-generation agents.

• Structure design artifacts so they map cleanly onto the spec layer and onto the components our coding agents generate - design that survives translation into code.

• Partner with the Business Analyst so screens, specs and acceptance criteria stay in sync; when the design changes, downstream artifacts change with it.

Validation & Usability

• Run usability sessions on prototypes before engineering writes a line of code; de-risk decisions early.

• Participate in discovery from a design and usability angle - sketch concepts live, pressure-test ideas with real owners, operators and guests.

• Own design QA: measure what shipped versus what was designed, and feed learnings into the next iteration.

What we are looking for

Must have

• 4+ years of relevant experience in product design, UX/UI or product/design hybrid roles, with senior-level ownership of end-to-end design.

• A portfolio showing shipped product surfaces - not just Dribbble shots - including work where you shaped the flow and the product decision, not only the screens.

• 0 → 1 builder: worked directly with Heads and/or Founders and Engineering - not joining an already-scaled product org.

• Hands-on UX/UI ability: high-fidelity mockups, prototypes and design-system work.

• Experience designing for AI/LLM-driven products: chat, agents, mixed conversational + structured UIs, AI-assisted workflows - and you understand their failure modes.

• Comfortable with complex B2B / multi-sided product surfaces: dashboards, multi-tenant SaaS, role-based experiences, real-time data, complex back-office tooling.

• Daily, deep, native use of AI tools: mockup generation, prototyping, copywriting, design exploration. You have a real, opinionated workflow built around them and can defend your choices.

• Design-system craft: components, tokens, patterns and accessibility - structured cleanly enough that engineers (and agents) do not have to guess.

• Comfortable working directly with engineering on feasibility and component handoff.

• Experience-first mindset: you talk about users, jobs and outcomes before pixels.

• Strong written and verbal English (B2+); remote-ready in a distributed team (Ukraine + Dubai) with async-friendly communication.

Strong advantage (Nice to have)

• Background in PropTech, hospitality tech, Fintech or multi-sided marketplace platforms.

• Exposure to IoT / smart-home product surfaces, payment flows or compliance/regulatory workflows.

• Experience setting up or significantly improving an AI-assisted design workflow (exploration → mockups → prototype → validation) on a real product.

• Motion / interaction design and prototyping depth for conversational and agentic UIs.

Why this role

You will help build the first AI-native operating system for real estate in Dubai and the AI-first design practice that shapes it. Both are differentiators, both are hard and both are yours to own at the senior level.

• Genuine design ownership - of the product's UX, its design system and the agent-driven interfaces. This is not a "pixel-push the tickets" role.

• Clear growth trajectory - this role evolves into Lead Product Designer and then Head of Design as the team scales.

• Direct access to the CEO and the Chief Operating Officer - short decision loops, no middle management.

• Technically ambitious product surface - AI agents, RAG, IoT, real-time systems, government and regulatory APIs and eventually tokenization infrastructure.

• AI-first by default - you will co-design how a product gets designed and validated inside an AI-first delivery machine.

• Seat at the product table - you shape what gets built, not just how it looks once decided.

• Remote-first across Ukraine, Lviv office opening soon (attendance optional), Dubai HQ (One Central Plaza) as the company base.

Conditions

• Full-time, long-term; contract format agreed individually.

• Remote, anywhere in Ukraine (must be located in Ukraine).

• Please include a link to your portfolio.

AI-First Product Analyst

Ukraine · Remote · Full-Time

Company: Orbox.ai - AI-Native PropTech Operating System for Real Estate (Orbox aOS)

Location: Ukraine - remote, anywhere in Ukraine (candidate must be located in Ukraine). Office in Lviv opening soon (attendance optional).

Employment: Full-time, long-term

Seniority: Senior

Reports to: Chief Operating Officer

Works with: The Dubai team - CEO, Product Designer, Concept Design & Engineering team, AI agents

PropTech experience: Not essential; very good if you have direct or indirect experience

English: Advanced (B2+) - daily working language with the Dubai team

Time zone: Dubai is GMT+4, 1-2h ahead of Kyiv - near-full working-day overlap

About

We are building an AI-native operating system for real estate. The product is a PropTech platform where LLMs and AI agents are not bolted on top - they are the architecture. Owners, operators and guests interact with the AI system through natural language. AI autonomously generates compliance documents, routes staff, answers guest queries from a RAG-indexed knowledge base in real time and orchestrates financial split-payments.

But the product is only half of it.

We are equally an AI-first delivery organization. The way we discover, define and ship is as differentiated as what we ship. Product discovery, specification, design and validation run through a tight loop in which humans operate at the level of intent, structure and judgment, and AI agents do most of the typing. Specs are not documents we forget about - they are machine-readable artifacts our coding and review agents consume directly.

What you will own & do

AI-First Way of Working

• Daily, deep, native use of AI tools for agent-assisted research synthesis, competitor teardowns, spec drafting, documentation upkeep and metric analysis.

• Treat AI tools the way an engineer treats their IDE: opinionated, tuned, integrated into every step of your workflow.

• Co-design the boundary between what you produce by hand and what is generated, transformed or validated by agents.

Product Discovery

• Run end-to-end market research and discovery to uncover what to build: turn raw intent, customer interviews, market signal and competitor analysis into clearly framed product opportunities, validated against real owner, operator and guest needs.

• Define and own the product opportunity backlog: hypotheses, problem statements, success metrics and the criteria for which problems we solve next versus park.

• Rapid concept validation: dry tests, prototype-based interviews and lightweight A/B tests - before engineering capacity is committed.

• Evidence over opinion: maintain a living research repository so any decision can be traced back to the user signal that justified it.

Product Documentation for the AI-First Delivery Machine

• Own the doc & spec layer: write validated product documentation and convert it into clear, structured, machine-readable specifications that our orchestrator and coding agents can implement, test and evolve reliably.

• Write product documentation that is unambiguous, testable and versioned - the source of truth for engineering, QA, evals and onboarding.

• Keep specifications in sync with reality: when the product changes, the spec changes first; when the spec changes, downstream agents pick it up.

• Partner with the Product Designer so specs, screens and acceptance criteria stay aligned end to end.

• Produce initial clickable PoCs to test the PRD before handing over to design.

Working with the Dubai Team

• Plug into the existing team from day one: daily discovery, planning and prioritisation with the Chief Operating Officer, the Designer and engineering in Dubai - you are part of the core team, not an outsourced resource.

• Run product work remotely without friction: clear async write-ups, recorded walkthroughs, decision logs and specs that stand on their own.

• Keep the Dubai context alive: owners, operators, regulators and market specifics are in Dubai; you bring that into every spec through research, interviews and close work with the on-site team.

Validation, Metrics & Product Quality

• Define product success metrics, leading indicators and guardrails for every shipped capability; instrument them with engineering.

• Co-own the loop between what we shipped and what users actually did with it; feed learnings back into discovery.

• Partner with engineering on UAT and AI-output evaluation - treat LLM outputs as something to be measured, not trusted.

What we are looking for

Must have

• 4+ years of relevant experience as a product analyst, business analyst or product lead, with ownership of market research, ideation, discovery and spec writing.

• 0 → 1 builder: worked directly with Heads and/or Founders and Engineering - not joining an already-scaled product org.

• Daily, deep, native use of AI tools: research synthesis, spec drafting, documentation, analysis. You have a real, opinionated workflow built around them and can defend your choices.

• Excellent product documentation skills: user stories, acceptance criteria, edge cases, data contracts, state behaviour - clear, testable, unambiguous, and structured enough that engineers (and agents) do not have to guess.

• Strong product discovery skills: you can run interviews, synthesize signals, prioritize hypotheses and design experiments that actually de-risk decisions.

• Rigorous, evidence-driven mindset: treat opinions as hypotheses, define success up front, instrument outcomes, kill what is not working.

• Comfortable with complex B2B / multi-sided product surfaces: dashboards, multi-tenant SaaS, role-based experiences, real-time data, complex back-office tooling.

• Strong written and verbal communication in English (B2+), running discovery and documentation under startup timelines while keeping quality and traceability intact.

• Remote-ready: comfortable in a distributed product team (Ukraine + Dubai), with async-friendly communication and the self-direction to own outcomes without a manager in the room.

Strong advantage (Nice to have)

• Experience defining specs or workflows for AI agents, RAG systems, prompt-driven features or agent orchestration.

• Background in PropTech, hospitality tech, Fintech or multi-sided marketplace platforms.

• Exposure to IoT / smart-home product surfaces, payment flows, compliance or regulatory workflows.

• Experience setting up or significantly improving an AI-assisted product workflow (research → spec → validation) on a real product.

• Fluency with analytics / instrumentation tooling and comfort reading data to back decisions.

Why this role

You will help build the first AI-native operating system for real estate in Dubai and the AI-first product practice that shapes it. Both are differentiators, both are hard and both are yours to own at the senior level.

• Genuine product co-ownership - of discovery and of the spec layer that feeds our AI delivery machine. This is not a "gather requirements and write tickets" role.

• Clear growth trajectory - this role evolves into AI-First Product Manager and then Head of Product as the team scales.

• Direct access to founders and the Chief Operating Officer - short decision loops, no middle management.

• Technically ambitious product surface - AI agents, RAG, IoT, real-time systems, government and regulatory APIs and eventually tokenization infrastructure.

• AI-first by default - you will co-design how a product gets discovered, specified and validated inside an AI-first delivery machine.

• Remote-first across Ukraine, Lviv office opening soon (attendance optional), Dubai HQ (One Central Plaza) as the company base.

Conditions

• Full-time, long-term; contract format agreed individually.

• Remote, anywhere in Ukraine (must be located in Ukraine).

A product company based in Israel and Dnipro has an open position of Product Manager.

Key required skills & experience

• 3+ years of experience as a Product Manager: Experience in online gaming/casino, specifically in casino lobby management, user retention, or feature optimization.
• Data & analytics mindset: Strong experience with product analytics, user behavior analysis, and driving product growth through metrics.
• UI/UX & prototyping: Solid understanding of design principles and hands-on experience with prototyping tools (Figma or etc.) to quickly wireframe new features or flows.
• Stakeholder & dependency management: Experience working in a complex environment with multiple cross-functional product and engineering teams to align roadmaps, resolve dependencies, and clearly present product requirements.
• English: Upper-Intermediate or stronger.

Responsibilities

• Product optimization: Constantly improve product, user flows, and existing features based on data and UX insights.
• Feature launch & delivery: End-to-end ownership of launching new features - from writing clear, actionable PRDs and presenting them to development teams, to rollout and post-launch evaluation.
• Prototyping & testing: Quickly mock up and visualize new feature ideas, concepts, or user flow improvements using Figma or similar.
• Data-driven decisions: Analyze product metrics and user feedback to identify growth opportunities and back up the product roadmap.
• Cross-team integration management: Coordinate and align initiatives across various internal product and platform teams to ensure smooth end-to-end delivery of features.
• Business validation: Own the discovery phase - assessing the business value and impact of new initiatives before execution.

Ready to offer:

• Social benefits, paid vacations, sick-leaves
• Career possibilities with growing team.

We build software for healthcare organizations, from early-stage startups to established digital health vendors, providers and payers. We are looking for a hands-on solution architect who joins presale conversations and turns an ambiguous healthcare idea into a credible architecture, a scoped prototype and an estimate that our delivery team can stand behind. In this role, AI innovation and governance go together: every proposal should be fast to prototype and safe to put in front of a regulator, a compliance officer or a hospital security team.

What you will do:

• Join discovery, RFP and technical pitch calls with founders, clinical leaders, operations and IT teams, and explain architecture decisions in plain language.
• Design architectures for EHR/EMR integration, patient data exchange and healthcare workflows such as scheduling, eligibility verification, referrals, prior authorization, claims and revenue cycle management (RCM).
• Build AI-assisted prototypes and demos on sandboxes and synthetic data, and state clearly what is real, what is simulated and what remains for production.
• Define the AI governance approach for each proposal: data handling, model selection, human oversight, validation, monitoring and audit trail.
• Separate a proof of concept from an MVP, choose the single use case that proves feasibility, and defend that choice.
• Produce estimates (phases, stories, assumptions, risks) together with Delivery, and rebuild them when scope changes.
• Review client-supplied architecture documents and AI-generated specs critically, keeping what is sound and challenging what is not.
• Complete customer security questionnaires and due diligence, and prepare HIPAA, SOC 2 and HITRUST evidence for prospects.
• Support partner conversations with integration platforms, clearinghouses and EHR vendors.
• Hand over every won project to Delivery with a clean architecture, documented assumptions and open risks.

Healthcare domain expertise:

• Systems and data: hands-on experience with EHR/EMR platforms (Epic, Cerner/Oracle Health, athenahealth, eClinicalWorks, NextGen or similar), practice management and patient portals.
• Standards: FHIR R4, SMART on FHIR, CDS Hooks, Bulk FHIR, HL7 v2 (ADT, ORM, ORU), C-CDA/CCD, and DICOM basics.
• Administrative and financial flows: X12 270/271 (eligibility), 278 (referrals and prior authorization), 837/835 (claims and remittance), clearinghouses, payer and provider connectivity, denial management and the RCM lifecycle.
• Coding and terminology: ICD-10, CPT/HCPCS, SNOMED CT, LOINC, RxNorm, NPI, and the mapping and normalization problems between them.
• Data governance: PHI and PII handling, minimum necessary access, de-identification (Safe Harbor and Expert Determination), consent management (including 42 CFR Part 2 where relevant), master patient index and patient matching, and audit logging.
• Regulation and policy: HIPAA Privacy, Security and Breach Notification rules, 21st Century Cures Act and information blocking, ONC/ASTP certification (HTI rules), CMS interoperability and prior authorization rules, and TEFCA.
• Quality and value-based care: HEDIS, eCQM, CQL, care gaps, risk adjustment and population health analytics.

AI governance in regulated environments:

• Practical knowledge of frameworks and rules such as NIST AI RMF, ISO/IEC 42001, ONC decision support transparency requirements, FDA guidance on clinical decision support and software as a medical device, and the EU AI Act for clients operating in Europe.
• Experience designing human-in-the-loop controls, escalation to clinical or operational staff, and clear boundaries on what an AI agent may and may not do.
• Ability to handle PHI in LLM workflows: vendor BAAs, data residency, prompt and log redaction, no training on customer data, retention limits and access control.
• Methods for validating and monitoring AI: evaluation sets, hallucination and bias testing, drift monitoring, versioning of models and prompts, and incident response.
• Documentation habits that regulators and buyers expect: model cards, risk assessments, data lineage, decision logs and explainability for non-technical reviewers.

Technical requirements:

• 8+ years in software engineering and solution architecture, including delivery of SaaS and mobile products at scale.
• 3+ years in healthtech integration or digital health product work.
• Cloud-native architecture on AWS, Azure, or GCP using HIPAA-eligible services, with encryption, key management, network isolation, and least-privilege access.
• Integration engines and platforms (Mirth/NextGen Connect, Rhapsody, Redox, Health Gorilla, Medplum, Stedi or similar), including API design, event-driven patterns and reliable message handling.
• Data engineering: ETL/ELT pipelines, SQL and NoSQL, data warehouses, streaming, analytics and BI.
• Security practices: OAuth 2.0 and OIDC, RBAC, secrets management, secure SDLC, threat modeling and penetration test readiness.
• Experience with SOC 2 or HITRUST programs, and with third-party risk questionnaires from health systems and payers.
• Hands-on AI engineering: LLM APIs, agent orchestration, RAG, speech and messaging channels, cost and latency management, and prompt evaluation.
• Rapid prototyping with AI coding tools, and the judgment to know when generated code must be rebuilt from a clean specification.
• Reliability and observability for clinical and operational workflows: monitoring, auditability, disaster recovery and SLAs.
• Mobile and web accessibility awareness (WCAG, Section 508) for patient-facing products.
• Testing strategy for regulated software: validation evidence, traceability and change control.

Nice to have:

• Experience at an EHR vendor, clearinghouse, payer, health system or healthtech startup.
• Voice AI, SMS or omnichannel patient engagement experience.
• Experience with ambient documentation, coding assistance or prior authorization automation.
• Knowledge of medical device software standards (IEC 62304, ISO 14971).
• Public speaking, writing or open-source contributions in healthcare IT.

Employment Type: Full-Time

Experience: 2–4 years

About the Role

We are looking for a GRC Analyst to join our Information Security and Compliance team. You will run day-to-day governance, risk and compliance activities — risk assessments, ISMS maintenance, audit evidence, and third-party security reviews — with senior support on the more complex work.

This is a hands-on delivery role rather than a first job in security. You should be comfortable running a vendor assessment or an evidence collection cycle without step-by-step direction.

Key Responsibilities

Governance & Policy

• Maintain the ISMS, control register and governance documentation.
• Draft and update security policies, standards and procedures.
• Coordinate security awareness activities and track governance actions.

Risk Management

• Run information security risk assessments and maintain the risk register.
• Track risk treatment plans and remediation through to closure.
• Manage the security exception process.

Compliance & Audit

• Support compliance activities across ISO/IEC 27001, SOC 2 and GDPR.
• Collect and organise audit evidence; act as a point of contact during internal and external audits.
• Track audit and assessment findings to closure.

Third-Party Risk

• Run vendor security assessments and review supplier questionnaires.
• Maintain supplier risk records and follow up on third-party remediation.

Reporting

• Produce monthly security and compliance reporting for management.
• Maintain compliance dashboards and documentation repositories.

What We’re Looking For

• 2–4 years in information security, risk, compliance, audit or IT governance.
• Practical working knowledge of at least one major framework (ISO 27001, SOC 2 or NIST CSF).
• Working understanding of GDPR and data protection obligations.
• Confident with Excel and structured documentation; able to produce reporting for a management audience.
• Strong written communication and attention to detail.
• Comfortable working with both technical and non-technical stakeholders.
• Degree in cyber security, computer science, IT or a related discipline — or equivalent practical experience.

Nice to Have

• Hands-on use of a GRC platform (Vanta, Drata, Hyperproof, OneTrust, ServiceNow GRC or Archer).
• Cloud security fundamentals (AWS or Azure), IAM and MFA concepts.
• Exposure to Cyber Essentials, CIS Controls or AI governance.
• Jira or Azure DevOps; Power BI or Excel dashboards.
• A certification such as ISC2 CC, CompTIA Security+, ISO 27001 Foundation / Lead Auditor or SC-900.
• German is a strong plus

What We Offer

• Ownership of real GRC workstreams across the full lifecycle.
• Mentorship from senior security professionals and support for certifications.
• Clear progression towards Senior GRC Analyst or Risk & Compliance Specialist.
• Collaborative and inclusive working environment.

Your expertise:

• At least 7 years of software development experience
• At least 2 years of experience in a lead position
• AI development experience
• Excellent knowledge of C#, .NET, .NET Core
• Cloud infrastructure setup experience in AWS (EC2, RDS, SNS / SQS, S3, Cloud Front, Route 53, Redis )
• Basic knowledge of Node.js
• Experience developing microservices
• Experience with Docker
• Understanding of SOLID, OOP, Clean Code, GOF.
• Excellent communication and organization skills, product-oriented mindset, focus on team results, leadership qualities
• Understanding SDLC
• Upper-intermediate or higher level of English

Will definitely be a plus:

• Experience with Elastic Search
• Experience with Kubernetes
• Experience with Terraform
• Experience with Redis
• DNS configuration knowledge
• Experience with creating solution Architecture and solving nonstandard CRUD tasks

What’s in it for you?

• Opportunity to deal with top-notch technologies and approaches in a world-leader product company with millions of customers
• Opportunity to make a difference for online privacy, freedom of speech, and net neutrality
• Decent market rate compensation depending on experience and skills
• Developed corporate culture: no micromanagement, culture based on principles of truth, trust, and transparency
• “You build it, you own it” mentality in most contexts
• Support of personal and professional development
  • coverage of costs of external trainings, conferences, professional literature
  • support of experienced colleagues
  • in-house events and trainings
  • regular knowledge sharing in teams
  • English classes and speaking clubs
• Life-balance support
  • truly flexible schedule, no time-tracking at all
  • 25 working days of vacation
  • 5 days of paid sick leave per month (if necessary) without providing a medical certificate
  • generous maternity / paternity leave program
• Professionally strong environment, friendly and open atmosphere, ability to influence the product development and recognition for it
   

You will be involved into:

• The team will focus on extracting and modernizing a legacy Domain Search solution built with Node.js, Go, and Python, together with the underlying legacy infrastructure tightly coupled to it. The goal is to redesign both the application and infrastructure layers and create a new company-standard solution for a live, high-scale product used by millions of customers.
• As a Tech Lead or Senior Developer, you will be involved in the full software development lifecycle — from investigating the existing solution and defining the migration strategy to implementing and evolving the new platform using modern technologies, engineering standards, and infrastructure practices. This includes active participation in infrastructure reworking and improving the overall system architecture, scalability, and maintainability.
• You will collaborate closely with multiple cross-functional teams whose APIs integrate with your services. The role also includes contributing to architectural discussions, preparing technical documentation, and driving alignment with architects and other engineering teams to ensure scalable, reliable, and maintainable solutions.
   

About the company and project:

ZONE3000 is proud to represent its partnership with Namecheap (www.namecheap.com). Namecheap was founded in 2000 on the idea that all people deserve value-priced domains delivered through stellar service. Today Namecheap is a leading ICANN-accredited domain name registrar and web hosting company with over 17 million domains under management.

Our culture is built on the values that we live every day; the way we work, the way we collaborate with our global network of colleagues and the way we relentlessly innovate solutions that meet the emerging needs of our customers.

The team owns one of the most critical components of the Namecheap ecosystem — the Domains Search functionality that serves as the primary entry point for millions of customers across both Namecheap, the world’s second-largest domain registrar, and Spaceship, its rapidly growing next-generation platform. Every domain journey begins here, making the team’s work highly visible and directly impactful at scale.

The team is responsible for the end-to-end ownership of Domains Search and a portfolio of related services — ensuring fast, accurate, and reliable search experiences across hundreds of TLDs for a global customer base.

The team operates across the full stack, developing backend microservices in .NET Core, building frontend micro frontends in React, and managing infrastructure using Terraform on AWS.

We work in an agile environment with a team of highly skilled and motivated professionals, focused on delivering impactful results.