Jobs at Djinni

igTalents is a full-cycle recruitment agency dedicated to the iGaming industry. We partner with one of the market’s leading iGaming holdings, giving candidates access to unique growth opportunities. 

Our mission is to help iGaming professionals find the best roles and unlock their potential, supporting talent at every stage of the journey.

What experience is important:

• 2+ years of experience in UX/UI design, preferably with 1 year of experience working with online casino/betting products;
• Excellent command of Figma, Adobe XD;
• Experience in creating interactive prototypes with a focus on mobile 90% audience + PC 10%;
• Understanding of responsive and mobile design principles;

Will be a plus:

• Experience working with online casinos or betting projects;
• Experience conducting user research and A/B testing;
• Knowledge of gamification principles;
• Animation and micro-animation skills;
• Experience working in an Agile environment;
• Basic knowledge of HTML, CSS, JavaScript.

What you will do:

• Developing high-quality mockups and prototypes;
• Conducting user research and testing;
• Analyzing user behavior and key metrics;
• Optimizing UX for mobile and web versions;
• Maintaining and developing the design system;
• Implementing best practices and current UX/UI trends.

Why you should consider this opportunity

• Remote-first format: Mon–Fri, 10:00–19:00 (UTC+2) — skip the commute.
• Paid vacation & sick leave, plus an extra day off for your birthday.
• Competitive compensation that fairly reflects your expertise and impact.
• Engaging corporate events to learn, share experience, and grow with like-minded professionals.
• No micromanagement: we trust our team, encourage initiative, and keep a flat hierarchy for fast decisions.
• Ongoing professional development: continuous support to build new skills and advance your career.
• Dynamic work environment: a profitable, forward-thinking company where every specialist plays a key role.

🚀 Join one of the strongest teams in iGaming and unlock your full potential!

Role overview:

We are seeking a skilled Middle to Senior .NET Developer to join our product team. You will work alongside a productmanager/business analyst, and QA to design, developers, and maintain high-performance applications using the .NET framework. This role is perfect for someone looking to make a significant impact in a collaborative and dynamic environment.

Important Note: Candidates must demonstrate prior knowledge of CUCollaborate’s platform, tools, and services, and are expected to research and familiarize themselves with the organization before applying.

Responsibilities:

• Design, develop, and maintain .NET applications.
• Collaborate with product manager/business analyst, and QA to ensure project success.
• Write clean, scalable, and efficient code.
• Troubleshoot, debug, and optimize application performance.
• Participate in code reviews and contribute to best practices.
• Deploy and manage applications in the Azure cloud environment.
• Stay updated with the latest industry trends and technologies.

Requirements:

• Experience Level and Education:
  • Bachelor's degree in Computer Science or a related field, or equivalent work experience.
  • 4+ years of professional experience in .NET development.
  • Relevant Azure certifications (e.g., AZ-104, AZ-305) would be beneficial.
• Technical Skills:
• Proficiency in C#, ASP.NET, and .NET Core.
• Extensive experience with Azure cloud services, Azure DevOps and deploying applications to the cloud.
• Solid understanding of software development principles and design patterns.
• Knowledge of SQL databases (SQL Server) and skills in database design, querying, and optimization.
• While not mandatory, experience in developing front-end application with React would be a strong plus.
• Soft Skills:
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.
• Ability to work effectively in a team-oriented environment.

We offer:

- Professional and personal growth

- Team of motivated professionals

- Competitive salary

- Flexible schedule

- Remote/hybrid work format

- Medical insurance and mental health coverage

- Paid vacations, sick leaves, public holidays

- English lessons at company’s expenses

- Teambuildings

- Training & Development compensation

Datavise builds consumer web applications with high load and global reach. Our portfolio includes several successful products, including AI-powered applications that serve millions of users worldwide. We are now starting a new project and looking for a Full-Stack Engineer to join our core team from the very beginning.

This is a chance to work with cutting-edge technologies, shape the architecture from scratch, and directly influence the success of a new product that aims to scale globally.

What You’ll Do

• Design and implement product architecture for high-load web applications.
• Develop new features across frontend and backend, ensuring scalability and performance.
• Integrate third-party services and APIs (including payment providers).
• Optimize performance of both client- and server-side code.
• Collaborate closely with product and design teams to shape product strategy.
• Contribute to code quality, testing, and best practices.

Tech Stack

Backend:

• Node.js, Nest.js (or Express/Fastify)
• PostgreSQL, Redis
• gRPC / GraphQL / REST
• Microservices, Docker, Kubernetes
• Message brokers (Kafka, RabbitMQ, SQS, etc.)

Frontend:

• React.js + Next.js (React Server Components, Concurrent Mode)
• TypeScript
• Redux / State Management

Requirements

• 3+ years of experience as a Full-Stack or Backend Engineer.
• Strong expertise in Node.js & Nest.js/Express/Fastify for building APIs.
• Solid knowledge of PostgreSQL (schema design, query optimization) and Redis.
• Hands-on experience with React.js + Next.js (including RSC and Concurrent Mode).
• Proficiency with TypeScript and state management (Redux or alternatives).
• Understanding of microservices, Docker, and CI/CD workflows.
• Ownership mindset, responsibility, and proactivity.

Nice to have:

• Experience with AI-powered products.
• Knowledge of scaling databases (replicas, partitioning, sharding).
• E2E and integration testing experience.
• Interest in product metrics and data-driven decision-making.

Why Join Us

Impact from day one — you’ll be part of the core product team building a high-load application from scratch.

Growth & leadership potential — opportunity to grow into a Tech Lead role and mentor future team members.

Work with innovation — Datavise builds products at the intersection of AI and consumer web, solving real-world problems at scale.

Learning & development — we invest in your growth with training, conferences, and mentorship.

Support & benefits:
 

• Paid vacation and sick days
• Insurance compensation
• Partial compensation of gym membership, English courses, books, materials for developing etc
• Unique company that is focused on the solutions development for specific business niches
• Opportunity to get more experience with events, conferences, seminars, master classes and training at the company’s expense
• Best management and team support: we are always happy to hear from colleagues about their business & technology ideas
• Opportunity to implement your ideas on our internal projects
• Regular salary revision

🚀 If you want to be part of a fast-growing company building the next wave of AI-driven consumer applications, we’d love to meet you.

Apply now and help us shape the future of Datavise’s next big product!

Sales Manager — International Markets
Remote | Full-time
About Us

At Almexoft, we develop and implement a powerful no-code platform for business process automation and electronic document management. Our solution connects teams, streamlines workflows, and ensures seamless communication and document exchange for organizations worldwide.
We’re an international company with an active presence in Europe, North America, and the Middle East. We collaborate with industry-leading integration partners, including EPAM, SIGMA.
Now, we’re looking for a Sales Manager who will drive our direct sales and strengthen our partner network in these regions.
What You’ll Do
 

• Develop and execute sales strategies aligned with the company’s vision;
• Actively seek and engage new prospects (both cold and warm leads);
• Process incoming leads from our website;
• Consult clients on the platform’s features and benefits;
• Manage and maintain the CRM system;
• Collaborate with marketing, product, and customer success teams to improve the customer journey;
• Prepare commercial proposals and all necessary documents for contract signing;
• Analyze sales performance across channels and manage the sales funnel effectively.

What We’re Looking For
 

• Proven experience in selling BPM, ECM, or ERP IT solutions;
• Strong presentation and communication skills.
• English: Upper-Intermediate or higher;
• Fast learner with the ability to retain new information.

Why Join Us
 

• Work with an innovative product that makes a real impact;
• Join a strong, expert team with a supportive culture;
• Enjoy a friendly, informal atmosphere - no pressure, no unnecessary stress;
• Fully remote work format;
• Annual paid vacation (24 days) and sick leave compensation;
• Opportunity to share your vision, implement ideas, and grow professionally;
• Healthy work-life balance.

If you’re ready to take on an exciting challenge and grow in an international environment, we’d love to hear from you.

We are looking for a highly skilled Frontend Developer (React.js / Next.js) to join our growing team. Our mission is to deliver high-quality, scalable web solutions for complex business needs. If you are passionate about modern web development and optimization, and enjoy working with both legacy and cutting-edge technologies, we would be glad to see you on board.

We are looking for current skills:

• 2+ years of commercial frontend development experience
• Strong knowledge of React.js, Next.js, JavaScript (ES6+)
• Experience with jQuery and legacy code maintenance
• Proficiency in CSS/SCSS (responsive, Grid, Flexbox)
• Familiarity with performance optimization, REST APIs, and build tools (Webpack, Vite, Gulp)
• Strong debugging skills and cross-browser knowledge

That’s what you should do:

• Maintain and optimize the existing jQuery codebase
• Refactor and modularize CSS for scalability
• Ensure mobile-first UX and cross-browser support
• Develop and migrate features with React / Next.js
• Work with WebSockets, API integrations, and security improvements
• Implement state management, performance benchmarks, and modern build processes
• Build business-critical features (payments, authentication, promotions)
• Contribute to A/B testing and conversion optimization

Is good to have:

• TypeScript, basic PHP knowledge
• Experience with testing frameworks
• Familiarity with GSAP, design tools, and CI/CD
• Understanding of SEO, analytics, and A/B platforms

That’s what we offer to you:

• Regular salary reviews and career growth opportunities
• Remote work with a flexible schedule
• Paid vacation and sick leave
• State holidays according to Ukrainian legislation
• Challenging projects with a modern stack

• Friendly and professional team
   

  _ _ _ _ _ _ _ _ _

   

Questions and Answers:

Does the position come with a probation period, and if so, how long does it last?
Yes, there is a three-month probation period.

What is the expected work schedule?
Full-time, remote, flexible, with start no later than 11:00 (8 hours per day on average).

How many vacation and sick days are provided?
12 working days of paid vacation; 10 working days of paid sick leave.

So don’t waste your time — write to us, and let’s build something amazing together! 🚀

Responsobilities: 

• Maintain and improve existing monitoring configurations (alerts, dashboards, service discovery, scrape configs, etc.)
• Implement and enhance alerting logic, including threshold tuning and dynamic alert conditions
• Troubleshoot monitoring and metrics-related issues (e.g., missing data, false alerts, broken dashboards)
• Support and improve self-developed metrics collectors and Python-based monitoring services
• Assist NOC and SRE teams with alert deduplication, escalation rules, and alert quality improvements
• Participate in design and implementation of observability improvements for new services and infrastructure components
• Review, modify, and extend existing scripts and plugins (primarily Python and Bash)
• Provide monitoring-related guidance to development, infrastructure, and operations teams
• Ensure monitoring tools and services operate reliably within Kubernetes clusters and Linux systems
• Maintain monitoring configuration in Git and follow internal version control best practices
• Participate in cross-team initiatives to improve the overall monitoring and incident response ecosystem

Requirements: 

• Strong hands-on experience with Linux systems (primarily Ubuntu)
• Practical knowledge of Prometheus ecosystem, VictoriaMetrics, Grafana, and Zabbix
• Experience supporting monitoring systems in Kubernetes-based infrastructure
• Solid scripting skills (Bash)
• Familiarity with Git and common version control workflows
• Good understanding of networking and infrastructure concepts (ports, protocols, DNS, etc.)
• Ability to troubleshoot metric collection, alert firing, and data visualization issues
• Basic knowledge of SQL (e.g., for querying time-series or metadata stores)
• Strong communication skills for cross-functional collaboration

Nice to have: 

• Understanding of high-availability and failover patterns in observability systems
• Experience working with SLO/SLA-based alerting or anomaly detection mechanisms
• Exposure to automation and CI/CD pipelines for monitoring infrastructure

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.

Our global team of talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.

At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey.

Be part of the future of iGaming with ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!

Required Skills:

- 5+ years of hands-on experience in commercial software development using Java.

- Solid understanding of Object-Oriented Programming (OOP) concepts and proficient in applying design patterns.

- Extensive expertise in Java Core and the Spring framework (including Spring Boot, Spring Web, Spring Data).

- Proficiency in vanilla JDBC for database interactions.

- Strong understanding of RDBMS concepts and SQL, with experience working with databases such as PostgreSQL

- Experience with distributed messaging systems, particularly RabbitMQ.

- Proven track record in the development of microservices and distributed transactional systems.

- Knowledge of fundamental design principles for building scalable and highly available applications.

- Good foundation in algorithms, design patterns, and data structures.

- Proficiency in unit/functional testing frameworks such as JUnit 4/5, Spock, and Testcontainers.

Will be a plus:

- Familiarity with NoSQL databases like Redis.

- Experience with Kubernetes and Nomad

- Experience with AWS services

- Experience with Oracle databases

- Experience in application and infrastructure monitoring.

- Proven ability to troubleshoot production problems related to software applications.

- Exposure to high-load systems.

- Good spoken and written English skills.

Responsibilities.

As a Java Software Engineer, you will play a pivotal role in engineering and implementing a high-loaded enterprise system that serves tens of thousands of users logging into our product every day. Your responsibilities will include:

- Collaborating with cross-functional teams to design, develop, and maintain robust software solutions that meet the needs of our enterprise-level system.

- Architecting scalable and efficient Java-based components to ensure optimal performance under high load.

- Implementing best practices in software engineering, including code reviews, testing methodologies, and documentation standards.

- Optimizing system performance and reliability through continuous monitoring, troubleshooting, and performance tuning.

- Participating in the entire software development lifecycle, from requirements gathering and design to deployment and support.

- Staying up-to-date with the latest technologies and industry trends to continuously improve our system architecture and development processes.

Company offers:

- Long-term employment.

- Flexible timetable.

- Comfortable working conditions.

- Paid vacation and sick leaves.

- English lessons, gym.

- Competitive salary level

About Us AI platform where fans pay to chat with AI versions of influencers and celebrities.

Fans can chat, gift and buy content.
 

The Job: Lead Trust & Safety and Customer Support. You will do the work yourself first, then hire and manage a team as we scale. You will be a full part of the team.
 

Day-to-Day:

• Review AI-flagged chats. Decide: ban, unban, escalate, or message user

(Must be comfortable with sensitive material)

• Review video or photo content uploaded by creators and check that it is compliant with our policies.
• Tag and describe video or photo content uploaded by creators.
• Handle support emails: payments, missing content, account deletions
• Improve SOPs and build the team as we grow
   

You Need:

• 5+ years doing customer support/trust & safety/moderation
• You've built and managed a support/trust & safety team (mandatory)
• Good judgment on edge cases and false positives
• Perfect English, professional tone
• Comfortable seeing sensitive material
• Your own computer and stable internet
   

Pay & Growth:

• Full-time remote
• Senior-level pay
• You'll build an entire department as we scale.

How to Apply:

1. First word of your message: "Falcon"
2. Tell us how your experience is relevant to this job (3-5 sentences)
3. Describe when you built a team and how you'd do it again (2-3 sentences)
4. Send a 2 minute Loom video about your experience

Skip any step = automatic rejection.

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.

Our global team of talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.

At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success.

To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey.

Be part of the future of iGaming with ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!

Required skills:

- 5+ years of Java development.

- Strong programming skills with Java

- Experience with OOP/OOD.

- Experience with clustered applications, pooling, connection management, transactions.

- Familiarity with programming specifics like asynchronous I/O, concurrency, distributed web systems and regression.

- A good foundation in algorithms, design patterns, and data structures.

- Experience with unit/functional testing.

- Strong experience with the most of Spring Framework/JDBC, databases (PostgreSQL)

- Strong experience with Javascript and React Framework.

- Maven, Git.

- Strong understanding of RDBMS concepts + SQL.

Will be a plus:

- Familiarity with NoSQL databases like Redis

- Experience with Kubernetes and Nomad

- Experience with AWS services

- Experience with Oracle databases

- Experience with distributed messaging systems, particularly RabbitMQ.

- Experience in application and infrastructure monitoring.

- Proven ability to troubleshoot production problems related to software applications.

- Exposure to high-load systems.

- Good spoken and written English skills.

Company offers:

- Long-term employment.

- Flexible timetable.

- Comfortable working conditions.

- Paid vacation and sick leaves.

- English lessons, gym.

- Competitive salary level.

We are looking for an experienced Business Development Manager (BDM) who will play a key role in driving our growth by building relationships, presenting our services, and closing deals. This is not a typical sales role – we are seeking someone who combines strong business acumen with a deep understanding of modern AI-driven tools and software development.

Key Responsibilities:

• Identify, approach, and engage potential clients through calls, meetings, and networking.
• Present company services in a clear and compelling way, tailoring pitches to client needs.
• Build and maintain strong relationships with new and existing clients.
• Conduct effective presentations and demonstrations, leveraging AI tools where possible.
• Collaborate with internal teams to align client needs with company capabilities.

• Continuously learn and adopt AI tools to improve efficiency in outreach, lead generation, and client communication.

   

Requirements:

• Proven experience in business development, sales, or client-facing roles in IT, SaaS, or product development.
• Excellent communication and presentation skills, with the ability to build trust quickly.
• Strong understanding of software development processes (experience in IT/tech industry is a must).
• Hands-on experience with AI tools (or readiness to learn and adopt them from day one).
• Results-driven, proactive, and comfortable in a dynamic, fast-paced environment.
• Strong organizational and negotiation skills.

• Fluent English (both written and spoken).

   

Apply Now

If you’re passionate about technology, skilled in building client relationships, and eager to leverage AI in business development, we’d love to hear from you. Apply today and help us expand our reach and impact.

We are seeking a Salesforce Release Engineer with strong DevOps expertise to own and improve our Salesforce release process. This role will partner closely with developers, admins, and business stakeholders to ensure that configuration, code, and integrations are deployed reliably, on schedule, and with minimal disruption. The ideal candidate is hands-on with Salesforce DX, understands modern CI/CD practices, and can bring structure and discipline to our release pipeline.

About the project:

Our client is an innovative health technology company on a mission to eliminate preventable vision loss. Their patient-centered platform combines predictive analytics with personalized care coordination, helping ophthalmology practices and health systems improve outcomes, reduce missed appointments, and deliver life-changing care at scale. Backed by top healthcare investors, they are rapidly growing and expanding their engineering team.

Responsibilities:

• Manage and execute deployments across Salesforce sandboxes and production using tools such as Salesforce DX, Gearset, Copado, or equivalents.
• Build and maintain CI/CD pipelines for Salesforce, integrated with Git-based workflows.
• Collaborate with developers and admins to plan releases, resolve merge conflicts, and ensure all changes are tracked in version control.
• Implement automated validation, testing, and rollback procedures for Salesforce deployments.
• Monitor deployment health, troubleshoot failed releases, and document root causes.
• Maintain release calendars and coordinate with cross-functional teams to align Salesforce changes with broader product releases.

• Recommend process and tooling improvements to accelerate and de-risk deployments.

   

Qualifications:

• 3+ years of Salesforce platform experience, including at least 1–2 years in release management or DevOps roles.
• Strong experience with Salesforce DX, Git, and CI/CD tools (e.g., GitHub Actions, Azure DevOps, Jenkins, Gearset, Copado).
• Knowledge of Salesforce metadata structure, Apex, Lightning Components, and configuration migration best practices.
• Solid understanding of source control branching strategies and release workflows.
• Experience with automated testing frameworks for Salesforce (e.g., Apex test classes, Provar, Selenium).

• Excellent problem-solving and communication skills.

   

Nice to Have:

• Salesforce certifications (Platform Developer I/II, Salesforce Administrator, DevOps Center experience).
• Experience with complex Salesforce orgs, including multiple sandboxes and integrations with external systems.

We offer:

• Remote work;
• Flexible schedule and ability to manage your working hours;
• Competitive salary;
• Working in a team of skilled and experienced specialists;
• Opportunities for professional development.

• Project Description:

  A reference data technology team focusing on building a strategic data quality platform is looking for an individual to fulfill an intermediate developer working in a fast-paced environment. The developer will be responsible for tuning and optimizing the Oracle database to increase the efficiency and performance of the web based application, as well as aiding in the development of the java web based application. The individual will be working with other development teams and senior business analysts in order to develop the requirements and implement into the application.
  
  Project is being rewritten by using AngularJS framework.

   

• Responsibilities:

  - Leading the team of 5+ developers
  - Front-end and back-end development.
  - Work well within a global team, spanning numerous time zones, with good communication skills both verbally and written. This includes the ability to provide suggestions and alternative solutions to other team members so that the most efficient and optimized solution can be implemented

   

• Mandatory Skills Description:

  - Team lead experience 3+ years
  - Good Core Java skills
  - Database Technologies (Basic SQL knowledge, JDBC connections, Hibernate)
  - Spring framework
  - Building tools (e.g. Maven)
  - Version control (e.g. Git)
  - Performed Code review /peer review
  - Continuous integration systems (e.g. TeamCity)
  - Knowledge of various design and architectural patterns
  - Front-End / JavaScript tech (Angular preferable)
  - Good communication
  - Good written skills

Hi! We are TheWhyKingz company, we are ambitious and strive to grow! We have cool tasks and tangible results! We care about our employees and create a comfortable corporate culture.

Now we are expanding and inviting you to our team Media Buyer (FB).

What we expect from you:

• Experience with Facebook Ads; 
• Traffic statistics from the last three months; 
• Ability to manage advertising campaigns while focusing on key
• performance indicators (CPI, CPA, ROI, etc.); 
• Experience working with large budgets and big data; 
• Knowledge of mobile tracking systems (Keitaro/AppsFlyer); 
• Experience using anti-detect browsers; 

Will be a plus:

• Proficiency in Excel, photo/video editors English level – Intermediate+
•  Experience with other advertising platforms (e.g., TikTok Ads, Google Ads, in-app sources)

What are your key responsibilities:

• Creating and managing ad campaigns; 
• Finding and testing new strategies and approaches; 
• Traffic analysis; 
• Reporting on performance results

We offer:

- Remote work;

- Stable salary payment;

- 100% sick-day pay & 17 working days of vacation;

- modern and high-quality equipment.

Hiring process:

- HR interview;

- Technical interview.

We’re a fast-growing SEO agency based in Germany, founded by Ukrainians, working with clients across the US and Europe. Now, we’re looking for a Sales / Presale Manager (ex-SEO Specialist) to join us and help grow our client base through Upwork, Outreach and more.

🔥 What Makes This Role Different:

• We’re looking for an SEO specialist who wants to move into sales — your SEO background will help you explain the value of our services clearly.
• You’ll talk directly to decision-makers, speak their language, and close deals faster.
• Your SEO knowledge will help you create stronger proposals and more convincing arguments.
• You’ll have the chance to influence sales processes — from proposal structure to outreach campaigns.

✅ What We Expect from You:

• Proven experience as an SEO specialist (must-have).
• Previous experience in sales or presales is a big plus.
• Confident English (written and spoken) — intermediate+ level required.
• Ability to write clear, logical, and persuasive proposals.
• Basic understanding of Upwork, LinkedIn, or other lead generation platforms.

💡 Bonus Points For:

• Experience in B2B sales within a digital agency.
• German language skills.
• Experience with LinkedIn/email outreach.

🧠 What You’ll Be Doing:

• Owning first contact with leads on Upwork (messages, calls, qualification).
• Preparing proposals together with the SEO team.
• Following up and nurturing warm leads.
• Helping build scalable sales processes (templates, CRM, automations).
• Suggesting ideas for new sales channels and lead generation experiments.

🚀 If you’re ready to combine your SEO background with sales skills, influence how our agency grows, and earn more together with us — welcome to Digital Traffic PRO!

Stay Group is an innovative Marketing Сompany with a mission to help businesses acquire their target customers and create top-tier solutions in the iGaming and entertainment industry. Currently, we are in search of our perfect Quality Control Specialist, who will join our team to achieve better results together.

Requirements:

• Experience: 1+ year in Customer Support QC/QA, or 2+ years as a Customer Support Agent in iGaming, fintech, or similar high-compliance industries.
• Experience in live chat, email, or ticket support.

Knowledge & Skills:

• Strong understanding of customer communication standards and quality metrics (CSAT, FCR, etc.).
• Familiarity with KYC/AML, Responsible Gaming, bonus policies, and fraud prevention in the iGaming industry.
• Ability to analyze chat transcripts, identify compliance gaps, and provide constructive feedback.
• Skilled in preparing reports, workflows, and training materials.
• Excellent communication and presentation skills.

Tools:

• Solid knowledge of support platforms (Zendesk, LiveChat, Intercom, or similar).
• Basic proficiency with Google Sheets, Notion, or Confluence for reporting and documentation.

Other:

• Detail-oriented and analytical mindset.
• Ability to work independently and in collaboration with Supervisors and Team Leads.
• Positive attitude towards gambling and understanding of industry specifics.
• Strong English (Upper-Intermediate or higher); other languages will be a plus.

Responsibilities:

• Regularly review and evaluate customer support chats, ensuring required sample coverage (% of chats reviewed).
• Identify quality gaps, provide structured feedback to agents, and track improvements over time.
• Conduct onboarding sessions for new agents in collaboration with Supervisors.
• Organize and lead training sessions focused on enhancing communication quality and customer experience.
• Develop and update workflows, guidelines, and tests (after Supervisor/Team Lead approval).
• Monitor agent compliance with responsible gaming, KYC/AML, bonus, and data protection standards.
• Ensure agents adhere to industry regulations and internal guidelines related to payments, withdrawals, and fraud prevention.
• Report recurring issues, compliance risks, and knowledge gaps to Supervisors and relevant departments.
• Facilitate team meetings and knowledge-sharing sessions.
• Contribute to continuous improvement by suggesting updates to macros, knowledge base, and internal workflows.
• Collaborate closely with Supervisors, Team Leads, and other stakeholders to ensure service quality excellence.

Benefits:

• Freedom to choose where to work: work from anywhere in the world with the freedom of remote options, or join our dynamic office in Kyiv for an inspiring in-person experience.
• Flexibility: enjoy flexible working hours that let you balance your personal and professional life while staying focused on delivering great results.
• Corporate English speaking club: improve your English proficiency with regular practice and expert guidance.
• A Culture That Cares: thrive in a friendly environment where a strong corporate culture builds connections, drives innovation, and makes you feel truly valued.
• Comfort Fuels Success: experience comfortable conditions that inspire productivity and foster professional growth, giving you the tools and space to excel.
• Accelerate Your Growth: seize career advancement opportunities in a rapidly expanding marketing company. As the company scales, so will your professional journey.