Jobs at Djinni

It is revolutionizing how robots operate in factories — not through rigid programming or teaching by human demonstration, but with smart perception and AI intelligence. We are a team of 4 motivated people with +25 years of experience in industry and robotics. Our mission is to make robots smarter and more flexible, enabling batch-size-1 automation for surface treatment economically. Our technology helps factories in Europe to remain competitive with intelligent robotics.

We are now looking for a Senior Machine Learning Engineer with technical excellence and entrepreneurial drive to join us in developing the next generation of AI-driven robotic systems!

Tasks

• End-to-End ML Systems: Design, implement, and train state-of-the-art AI models for perception and control of robot arms.
• Data Pipelines & ML Ops: Collect real-world data from factory deployments to optimize model training and update models in the field.
• Simulation & Synthetic Data: Work and improve simulation-based tooling (e.g., NVIDIA Newton Physics Engine) for physical AI and scalable synthetic data generation.
• Model Development: Build ML components across perception and policy pathways, including video models, multimodal encoders, world models, and diffusion/transformer architectures.
• Systems Integration: Work with real-world, multimodal datasets (vision, force/torque, tactile) and ensure models operate reliably under real-time constraints on physical hardware.
• Evaluation & Iteration: Test models in realistic environments, analyze failures, and refine for stability, latency, and robustness.

Requirements

• Background: Master's Degree and more than 3 years of professional experience or a (almost) finished PhD in Robotics, Computer Science, or a related field.
• Deep experience: Hands-on work with reinforcement learning (RL) and imitation learning within physics simulations.
• Software Engineering: Strong proficiency in Python and ideally Rust; ability to write clean, modular, and performance-optimized code for distributed workloads using AI agents.
• Real-World Mindset: Proven track record of deploying models on physical robotic manipulators and handling noisy, temporal, or large-scale datasets.Soft Skills: Entrepreneurial drive, solution-oriented mindset, high agency and the ability to take direct responsibility in a fast-paced startup environment.

Benefits

• Impact: The unique opportunity to rethink industrial automation for batch-size-1 with cutting-edge AI to maintain European manufacturing sovereignty.
• Growth: Challenging tasks and impactful projects alongside experts in a high-growth VC-funded startup.
• Ownership: opportunity to actively shape the company's technical direction; potential shares in the company.
  
  Must have skills !!!
• Background: Master's Degree and more than 3 years of professional experience or a (almost) finished PhD in Robotics, Computer Science, or a related field.
• Deep experience: Hands-on work with reinforcement learning (RL) and imitation learning within physics simulations.
• Software Engineering: Strong proficiency in Python and ideally Rust; ability to write clean, modular, and performance-optimized code for distributed workloads using AI agents.
• Real-World Mindset: Proven track record of deploying models on physical robotic manipulators and handling noisy, temporal, or large-scale datasets.Soft Skills: Entrepreneurial drive, solution-oriented mindset, high agency and the ability to take direct responsibility in a fast-paced startup environment.

About Role

We are looking for an SMM Manager who will be responsible for building and managing the brand’s social media presence in Ukraine. This role is ideal for someone who understands Ukrainian digital culture, iGaming audiences, content trends, and how to create engaging communication across social platforms.

You will work closely with marketing, brand, design, product, and compliance teams to create content that supports product launch, brand awareness, user engagement, and long-term community growth.

Responsibilities

• Develop and execute the SMM strategy for the Ukrainian market.
• Manage brand pages across key social media platforms.
• Create content plans, calendars, rubrics, and publishing schedules.
• Write engaging posts, captions, stories, and short-form content in Ukrainian.
• Adapt brand tone of voice for social media communication.
• Monitor trends, competitors, audience behavior, and iGaming market activity.
• Brief designers, motion designers, and video teams on creative assets.
• Coordinate content production for launches, campaigns, promos, and brand activities.
• Work with influencers, creators, communities, and media partners when needed.
• Moderate comments, messages, and community interactions.
• Track performance metrics and prepare regular reports.
• Analyze content effectiveness and suggest improvements.
• Ensure all social media communication follows brand, legal, and compliance requirements.

Requirements

• 2+ years of experience as an SMM Manager, Content Manager, or Social Media Specialist.
• Strong understanding of the Ukrainian social media landscape.
• Experience creating content for Telegram, Instagram, TikTok, Facebook, X, or other relevant platforms.
• Excellent written Ukrainian.
• Ability to create clear content plans and manage publishing schedules.
• Good understanding of social media analytics and performance metrics.
• Experience working with designers, video editors, and marketing teams.
• Creativity, attention to detail, and strong sense of tone of voice.
• Ability to work in a fast-paced launch-stage environment.
• Understanding of responsible communication in regulated industries.

Nice to Have

• Experience in iGaming, betting, gaming, fintech, entertainment, or sports-related products.
• Experience launching social media pages or building communities from scratch.
• Knowledge of influencer marketing and creator collaborations in Ukraine.
• Basic understanding of paid social media campaigns.
• Experience with social listening, trend monitoring, or community management tools.
• English or Russian at a working level.

Company offers

• Opportunity to build the social media presence of a new licensed iGaming brand from scratch.
• Direct impact on brand awareness, audience engagement, and market positioning.
• Fast decision-making and close cooperation with marketing, product, and leadership teams.
• High level of ownership and autonomy.
• Professional growth together with the company’s development.
• Competitive compensation and transparent timely payments.
• Cooperation format: official employment or service agreement.
• Work format: remote, office-based, or hybrid.

🚀 About Awesomic

We are a web app that matches businesses from around the world with the best-fit talents using an AI-driven algorithm. Since our founding in 2020, we’ve completed 14,000+ tasks for 4,000+ clients, including Reface, Lift99, SilviaTerra, Y Combinator startups, and various VC funds.

Now Hiring: AI-Native Growth Marketer to join our core team, own our performance marketing engine, and drive enterprise lead generation — powered by AI from day one.

Location: Europe; must be able to cover up to 12 PM PST.

🧑‍💻 What You'll Do:

• Own end-to-end performance marketing campaigns — set up, test, and iterate using AI-powered workflows (Claude or equivalent tooling)
• Drive enterprise lead generation as your north star metric — quality pipeline over vanity numbers
• Test hypotheses independently, track experiments rigorously, and bring clear metrics to every decision
• Do product marketing — translate Awesomic's positioning into sharp ad creative and messaging that converts
• Build automated marketing workflows using APIs (Meta Ads, Google Ads, LinkedIn, etc.) without waiting for engineering support

🧑‍🚀 About You:

• You think of AI agents as teammates, not novelties — you have a working stack of AI tools you use every day
• Proven experience running performance marketing campaigns end-to-end (not just managing agencies)
• Comfortable forming and testing growth hypotheses independently — you bring data, not just ideas
• Strong understanding of B2B / enterprise buyer journeys
• Fluent in English and thrive in a fast-paced, high-ownership environment

✨ Nice-to-Have Skills:

• Hands-on experience with Claude Code, MCP servers, or ad platform API integrations
• Background in B2B SaaS, marketplaces, or design/dev services
• Built your own mini-automations or tools (no-code, low-code, or otherwise)
• Experience with account-based marketing (ABM) for enterprise targets

💎 What's on us:

• You'll join the coolest community of goal-driven people who love what they do and are ready to change the game with innovative decisions
• You'll work closely with Roman Sevast and Stacy Pavlyshyna, Founders of Awesomic, YC alumni, and Forbes 30 Under 30 honorees
• Unlimited prospects to grow as a marketing professional in the AI era
• Mental health support program, work laptop (MacBook), unlimited vacation days, coverage for courses and learning activities and health insurance.

We're excited to meet our new AI-Native Growth Marketer soon! 😎

We are a fast-growing eCommerce company specializing in authentic designer eyewear. We’re looking for a results-driven Marketplace Sales Manager to take ownership of sales growth across our marketplace channels.

You will be responsible for managing marketplace performance, identifying growth opportunities, setting product and listing priorities, optimizing inventory, and leading a cross-functional team to achieve revenue and operational goals.

This is a hands-on leadership role for someone who combines marketplace experience, strong analytical skills, and the ability to turn data into measurable sales growth.

What You’ll Do

• Manage sales and operations across 10–12 marketplaces, including eBay, Amazon, Poshmark, Bonanza, and other online channels.
• Take ownership of marketplace revenue, profitability, sell-through, and overall performance.
• Develop and execute strategies to increase sales across existing and new marketplace channels.
• Analyze sales data, customer demand, product performance, and marketplace trends to identify growth opportunities.
• Decide which products and brands should be listed, promoted, or repriced based on demand, inventory, profitability, and competition.
• Establish listing priorities for a catalog of more than 10,000 SKUs, ensuring high-potential products reach the market first.
• Manage and coordinate the team responsible for:
  • Product listings
  • Product photography
  • Product descriptions
  • CRM moderation
• Set clear goals, assign priorities, monitor deadlines, and hold the team accountable for results.
• Monitor competitor pricing, assortment, promotions, and marketplace positioning using our easy-to-use repricing platform.
• Optimize inventory allocation across marketplaces to improve stock turnover and reduce aging inventory.
• Improve workflows to increase listing speed, accuracy, and team productivity.
• Track key performance indicators and provide actionable recommendations to management.
• Identify opportunities to grow top-performing products, brands, and categories.
• Ensure marketplace accounts follow platform policies and maintain strong performance standards.

What We’re Looking For

• Experience managing marketplace sales or eCommerce operations.
• Proven ability to increase marketplace revenue and improve product performance.
• Experience managing or coordinating a team and organizing cross-functional workflows.
• Strong analytical mindset and confidence working with large product catalogs and datasets.
• Ability to make commercial decisions based on sales, profitability, inventory, and competitor data.
• Excellent prioritization, organization, and problem-solving skills.
• Advanced Excel or Google Sheets skills.
• English proficiency at B2 level or higher.
• Strong attention to detail, accountability, and ownership mindset.

Success Metrics (KPIs)

Sales Growth

• Marketplace revenue growth
• Sales growth by platform, brand, and product category
• Profitability and margin performance
• Growth in the number of consistently selling products
• Performance of prioritized products and brands
• Conversion rate and average order value

Product and Inventory Performance

• Sell-through rate and inventory turnover
• Reduction of slow-moving and aging inventory
• Assortment optimization across sales channels
• Effectiveness of product prioritization
• Revenue generated from newly launched listings

Marketplace Operations

• Speed of launching new products
• Listing quality, completeness, and accuracy
• Marketplace account health and compliance
• Team productivity and ability to meet deadlines
• Improvement of internal workflows and listing capacity

Nice to Have

• Experience with eBay, Poshmark, Bonanza, Amazon, or other international marketplaces.
• Experience in fashion, luxury goods, eyewear, or retail eCommerce.
• Familiarity with inventory management, marketplace advertising, and pricing optimization.
• Experience scaling marketplace sales and improving operational processes.
• Experience managing large catalogs with thousands of SKUs.

What We Offer

• Fully remote work with a flexible schedule
• Full-time position: 8 hours per day, Monday–Friday
• Stable monthly salary starting at $1,500 + % commission
• Paid vacation and sick leave
• Birthday bonus and team benefits
• The opportunity to take ownership of marketplace growth and directly influence company sales performance

Our client is an international product-based IT company specializing in the iGaming industry, with its own affiliate program and in-house products in online casino, betting, and poker. The company has been successfully operating for more than 12 years, building strong positions in the CIS market while continuing global growth and expansion.

We are currently looking for an Media Buyer TG.

📋 Key responsibilities and your contribution:

• Build and develop the Telegram Ads traffic source from scratch;
• Launch, test, optimize, and scale profitable advertising campaigns;
• Research and validate new approaches, creatives, funnels, and traffic strategies;
• Analyze campaign performance and continuously improve key metrics;
• Work closely with product, analytics, design, and marketing teams;
• Manage advertising budgets efficiently while maintaining profitability;
• Build a knowledge base of successful approaches and continuously optimize workflows;
• Monitor Telegram Ads updates, market trends, and competitor activities;

• Play a key role in growing the new direction with the opportunity to become a Team Lead as the team expands.

   

📚 Your qualifications:

• 3+ years of experience in media buying, including at least 1 year of hands-on experience with Telegram Ads;
• Proven experience in Gambling/iGaming traffic acquisition;
• Strong understanding of the Telegram Ads ecosystem, traffic sources, and campaign optimization;
• Experience launching, testing, and scaling campaigns from scratch;
• Ability to analyze key performance metrics (ROI, CPA, CR, CTR, CPM, PnL) and make data-driven decisions;
• Experience working with analytics and tracking tools (Keitaro, Binom, Voluum, Google Sheets, Power BI, etc.);
• Experience managing monthly advertising budgets starting from $50K;
• Understanding of affiliate offers, agency accounts, and Telegram Ads infrastructure;
• Strong analytical mindset and willingness to experiment with new approaches;
• Ability to work independently, take ownership, and build processes from the ground up.

➕ Nice to have:

• Experience working with CIS GEOs;
• Experience building Telegram funnels using bots, mini apps, or custom landing flows;
• Existing contacts with Telegram Ads agencies or account providers;
• Experience working with both product and affiliate traffic;
• Knowledge of automation tools, scripts, or AI solutions for campaign optimization;

• Experience mentoring teammates or leading traffic initiatives.

   

Benefits:

⭐ Time Off & Recovery: 20 working days of fully paid annual leave, fully paid sick leave, and public holidays off according to company policy.

⭐ Health & Wellness: A flexible Benefits cafeteria that allows you to choose the perks that fit you best, with options including medical support, regular check-ups, mental health services, or gym access.

⭐ Education & Development: Internal and external training, industry events, language courses, and professional service subscriptions.

⭐ Workspace & Tech: All necessary corporate equipment provided, the flexibility to work fully remotely, and premium digital tools to enhance performance (e.g., AI tools, ChatGPT Plus).

⭐ Work Environment & Perks: Holiday bonuses, gifts for special occasions, paid business trips, and team events.

Readdle builds productivity apps used by tens of millions of people worldwide, including Spark (a smart email client) and Calendars (a flexible calendar and task planner). We're looking for a senior ASA & ASO Manager to own paid and organic App Store growth for these two products.

What you'll do

• Own the Apple Search Ads strategy for Spark and Calendars end-to-end: keyword research, campaign structure, bidding, budget allocation, and scaling across markets.
• Continuously test and optimize campaigns to hit target CPA/ROAS and volume goals.
•  Drive the ASO strategy for both products, including keyword research, metadata optimization, localization, and conversion rate optimization through creative assets and product page experimentation.
• Monitor rankings, category placement, competitor activity, and App Store algorithm changes; turn findings into action plans.
• Partner with Product, Design, Marketing, and Data/Analytics teams to align ASA/ASO efforts with broader growth and monetization goals.
• Build and maintain reporting dashboards; report regularly on spend, installs, CPA, conversion rate, keyword rankings, and overall ASA/ASO performance.
• Manage budgets across multiple markets and prioritize investment based on performance and opportunity.
• Stay current on Apple's ad platform updates, App Store policy changes, and industry best practices.

About you:

• 4+ years of hands-on experience running Apple Search Ads campaigns at scale, ideally for consumer mobile apps.
• Solid, proven track record in App Store Optimization: keyword research tools  (AppTweak, Sensor Tower, FoxData, or similar), metadata optimization, and creative testing.
• Strong analytical skills; comfortable working with App Store Connect, MMPs (Adjust, AppsFlyer, or similar), and BI tools to make data-driven decisions.
• Experience managing meaningful ad budgets and multi-market campaigns.
• Understanding of mobile app funnels, LTV, CPA, and how ASA/ASO connects to broader user acquisition and monetization strategy.
• Excellent English communication skills; comfortable presenting results and recommendations to cross-functional stakeholders.
• A structured, hypothesis-driven approach to testing, plus curiosity to keep experimenting as the App Store evolves.

What you will get at Readdle:

• Customer-centric culture. We put our users at the heart of everything we do. Every team member has the opportunity to engage directly with customers, gaining insights that shape meaningful, delightful experiences for millions worldwide.
• Relentless growth. We’re committed to mastery in our craft. We take ownership of our work, decisions, and outcomes, and we see feedback as a catalyst for growth. Every challenge is an opportunity to learn, evolve, and raise the bar.
• Exceptional people, exceptional team. Our greatest strength is our people. We care deeply about each other, work transparently, and celebrate collective success. Together, we build an environment where everyone can do their best work and grow beyond their potential.
• Real impact. We design products that truly matter. Our focus is on delivering tangible value, simplifying complexity, pushing boundaries, and continuously improving how we build and deliver solutions to our users.
• Culture of innovation. We embrace curiosity and creativity in everything we do. Fresh ideas are not just welcomed, they’re expected, celebrated, and turned into real innovations that shape the future of our products and company.

About company/product/project: UK company, established & live
The Active Diagnostics Tools help social housing residents report repair issues quickly and accurately through an intuitive, guided experience.
Residents are taken through a structured series of filtering questions designed to identify the nature of their problem. Once completed, the system generates a diagnosis and sends the relevant information to the ESP integration layer, which handles the formal logging and processing of the repair.
All modules use Vue.js on the frontend and Laravel on the backend.

Team and Workflow: 2 middle+ Laravel Engineers on the Diagnostics team, 4 Digis engineers on Drupal team. Selected candidate will collaborate with Drupal lead,  and Head of Delivery
Methodology: Agile, daily morning meetings, regular schedule

Full tech stack on the project
Backend: PHP, PHPStan, PHPUnit, Laravel
Frontend: JS, Vue.js
Cloud & DevOps: AWS, Kubernetes, Docker

Must have skills:

• PHP 5+ years
• Laravel 5+ years
• Vue 1+ year (last experience !!!)
• proficiency in AI assisted development

Your mission is to craft a flawless, intuitive, and visually compelling experience for a complex B2B ecosystem encompassing three distinct user personas: enterprise clients, IT experts, and recruiters. You will oversee the entire design lifecycle—from conducting deep UX research, user interviews, and funnel analysis, to creating high-fidelity prototypes and handing them off seamlessly to development. 
  A key part of your role will be evolving and maintaining our scalable Design System in Figma to ensure consistency across the entire platform. 
 By blending data-informed decision-making with a keen aesthetic sense, you will solve intricate workflow challenges (like onboarding friction, complex matching interfaces, and contracting flows) and elevate the overall product feel.
 DelegateWise is a GDPR-native talent network that connects the three sides of the European IT market: companies, experts, and recruiters. We are building a closed ecosystem of vetted professionals with no middlemen and no hidden fees. We are now scaling the platform and looking for people to build it with us.

We are seeking a QA Engineer to own end-to-end quality assurance across our client data and reporting platform. Healthcare domain.

Responsibilities:

• Review and interpret requirements from multiple sources: Jira stories, Confluence documentation, BRDs, email threads, and stakeholder conversations
• Translate requirements into well-structured test cases covering happy paths, edge cases, and negative scenarios
• Participate in sprint planning and refinement sessions to flag testability concerns and ambiguous acceptance criteria early
• Perform data-layer validation against SQL Managed Instance in Azure: verify pipeline outputs, staging tables, transformation logic, and aggregations
• Perform presentation-layer validation in Power BI: verify measures, visuals, filters, slicers, and report behavior against expected data
• Execute UAT-level testing in a staging environment that mirrors production data and report structure
• Validate ADF (Azure Data Factory) pipeline runs: confirm correct data ingestion, transformation, and load behavior, including error and retry scenarios
• Coordinate with developers and flag regressions before UAT sign-off
• Log, triage, and track defects in Jira with clear reproduction steps, expected vs. actual results, and severity ratings
• Partner with developers and analysts to investigate root causes and validate fixes
• Produce QA summary reports for sprint reviews and release approvals

Qualifications Required:

• 5+ years in a QA or data validation role, ideally within a BI, analytics, or data engineering context
• Proficiency in SQL: comfortable writing complex queries to validate data in relational databases (Azure SQL / SQL Managed Instance experience is a plus)
• Familiarity with ETL or data pipeline concepts 
• Experience working in agile/scrum teams using Jira and Confluence
• English: Upper intermediate

Nice to Have

• Experience with test automation for data pipelines
• Hands-on experience testing Power BI reports or equivalent BI tools (Tableau, Looker, SSRS)
• Familiarity with Azure DevOps CI/CD pipelines and integrating automated tests into deployment workflows
• Experience testing ERP-adjacent data  or CRM integrations
• Scripting ability in Python for test harness development

We offer:

• Long-term contract

• 100% Remote position

YALP GAMES is a product game dev company from Ukraine (Kyiv) that has been developing and publishing mobile games since 2019. 

We launched dozens of popular games and gained over 100 million satisfied players worldwide. 

As a Diia City resident, we offer employee reservation starting from the first day of employment (for men).

We are currently looking for a Recruiter to share our core company values:

• Creativity: We actively encourage and embrace each other’s ideas, transforming them into reality through collaboration and innovative thinking.
• Integrity: We commit to providing honest feedback and realistically assessing situations, fostering a culture of trust and transparency.
• Productivity: We strive to optimize our workflows to achieve the best possible results in the shortest timeframe, ensuring efficiency and effectiveness in our operations.
• Uncompromising Quality: Our commitment to excellence drives us to prioritize the quality of our work above all else, ensuring that we consistently deliver outstanding results.

• Healthy Lifestyle: We advocate for a healthy lifestyle and stand against harmful habits, promoting well-being and balance within our team.

   

The role requires:

• Full-time job;
• Office-based in Kyiv.

• English B2-C1

   

Main responsibilities:

• Actively participating in closing vacancies (Game dev);
• Sourcing candidates across various platforms;
• Reviewing resumes and conducting interviews;
• Building and maintaining communication with candidates;
• Managing the candidate database in a CRM system.

Would Be a Plus:

• Experience in recruiting and sourcing in Game dev industry.

   

Why join our team?

• Fully Legal: Official employment in full compliance with Ukrainian labor legislation, including paid vacation (24 days) and sick leaves (unlimited).
• No Overtime: We prioritize a healthy work-life balance, with no overtime required.
• Professional Team: A high-performing group of skilled individuals committed to excellence.
• Stable Payments: No payment delays since the foundation of the company.
• Professional Development: Access to mentorship programs and our internal library for continuous growth.
• Events: Enjoy board games, masterclasses, corporate events, sports activities, and free English classes.
• Comfortable Workspace: A modern office in Kyiv featuring a spacious lounge, fully-equipped kitchen, sports zone, cinema, and complimentary spa facilities for employees.
• 35-Hour Work Week: Reduced working hours as a benefit for experienced employees.

 Your mission is to be the maestro of product delivery, ensuring that complex engineering initiatives are executed predictably, efficiently, and to the highest possible quality standards.
 You will bridge the gap between technical execution and high-level business objectives, taking full charge of project planning, resource allocation, and timeline management across distributed teams. 
 Your role involves identifying and mitigating risks early, unblocking cross-functional dependencies, and facilitating crucial Agile ceremonies (sprint planning, reviews, retrospectives). 
 With your strong technical background, you will communicate effectively with engineers, manage integrations with external partners, and provide transparent, data-backed reporting on delivery metrics to the executive leadership team.
 DelegateWise is a GDPR-native talent network that connects the three sides of the European IT market: companies, experts, and recruiters.  We are building a closed ecosystem of vetted professionals with no middlemen and no hidden fees. 
 We are now scaling the platform and looking for people to build it with us. 

We're expanding our team and looking for an experienced Telegram Media Buyer to join us.

We're looking for someone who knows how to build, optimize, and scale profitable Telegram campaigns in the iGaming vertical. If you have hands-on experience with Telegram traffic, understand how to work with channels, bots, and different traffic sources, and know how to consistently generate profitable results — we'd love to connect.

We are a fast-moving team with quick decision-making, zero unnecessary bureaucracy, and a strong focus on performance and long-term growth.

What’s important for us:

• Hands-on experience in iGaming / Gambling;
• Strong expertise in Telegram traffic acquisition;
• Experience working with spend-based deals;
• Proven Telegram gambling cases within the last 3 months;
• Understanding of campaign optimization, scaling, and traffic quality;
• Ability to analyze performance metrics and improve campaign profitability.

What we offer:

• Competitive base salary + performance-based bonus system;
• All resources and tools required for launching and scaling campaigns;
• Fully remote work format;
• Freedom in decision-making without micromanagement;
• Direct communication and fast implementation of ideas;
• Opportunity to grow into a Team Lead role.

About us:

• 80+ people in the in-house team;
• Fast-paced environment with direct communication and no unnecessary bureaucracy;
• Focused exclusively on the iGaming vertical and long-term growth.

If you have strong Telegram buying experience in gambling, know how to scale campaigns profitably, and want to be part of a team where your expertise directly impacts growth — we'd love to hear from you.

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

Our client develops a large-scale mission-critical digital platform for enterprise logistics and e-commerce fulfillment. It orchestrates dispatch, routing, and real-time tracking across multiple fleet types (owned, third-party, crowdsourced, autonomous) and integrates with upstream order and supply systems. 

The platform processes millions of transactions annually for global brands and leverages modern cloud technologies, distributed systems, and AI-driven decision-making to ensure high performance, scalability, and reliability.

About the Role:

As an Application Support Engineer, you will be responsible for investigating and resolving technical and product-related issues for enterprise international customers, owning case resolution from initial report through root cause analysis and functional validation.

You’ll collaborate with Customer Success, Product Specialists, and Engineering teams to troubleshoot incidents in web and mobile applications, REST APIs, and backend services, perform root cause analysis and continuously improve platform reliability within a fast-paced production environment.

This role offers ownership of incident management processes, opportunities to improve support workflows, and direct impact on product stability and customer satisfaction.
You will operate within a shift-based schedule (including nights and weekends) across a fully remote setup.

Key Responsibilities:

• Respond to and resolve L2/L3 application support requests from enterprise customers via ticketing system.
• Perform deep investigations and root cause analysis using SQL queries, log files, and debugging tools.
• Validate reported issues through functional testing and confirm fixes across web and mobile platforms.
• Manage incident lifecycle: prioritize cases, coordinate communications, and escalate critical bugs to R&D.
• Provide clear, timely updates and technical guidance to both technical and non-technical end users.
• Monitor customer usage and system performance to proactively identify and address potential issues.
• Assist in onboarding customers by explaining configuration options and relevant product features.
• Document troubleshooting steps, known issues, and best practices for internal knowledge bases and customer-facing materials.
• Contribute to continuous improvement of support processes, tools, and training programs.
• Operate on a rotating shift schedule, covering nights and weekends as part of a support team.

Required Competence and Skills:

• Minimum 2 years of L2 or L3 application support experience in a high-availability environment.
• Intermediate proficiency in SQL for querying relational databases and analyzing data issues.
• Hands-on experience debugging and integrating with RESTful APIs, including request/response analysis.
• Technical support experience with both web and mobile platforms in enterprise software contexts.
• Strong English communication skills, both written and verbal, for customer-facing interactions.
• Ability to work effectively under pressure and manage multiple concurrent priorities.

Nice to Have:

• Bachelor’s degree in Computer Science, Engineering, or a related technical field.

Why Us:

We provide 20 days of vacation leave per calendar year (plus official national holidays of a country you are based in).

We provide full accounting and legal support in all countries we operate.

We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

We offer a highly competitive package with yearly performance and compensation reviews.

Start Your Tech Career at Streamline

Are you a KPI or KNU student or recent graduate looking for your first opportunity in tech? Streamline is opening trainee positions for people who want to begin their careers in:

• C++ Engineering
• Manual QA
• Automation QA

Streamline builds an AI-powered supply chain planning platform used by more than 2,000 companies worldwide. It’s a mature product with complex planning logic, AI capabilities, and plenty of technical decisions that still need better answers. 

Who we are looking for:

You may be a good match if you:

• are studying or have graduated in Computer Science, Engineering, Mathematics or a related field;
• have strong analytical and problem-solving skills;
• understand the fundamentals of your chosen area;
• have English at the Intermediate level or higher;
• are curious, proactive and ready to learn;
• can demonstrate your knowledge through university projects, personal projects, competitions or practical assignments.

Commercial experience is not required.

Choose your career path:

C++ Engineering

You should understand C++, algorithms, data structures, Git, databases and client-server architecture. Experience with C++20/23, REST APIs, SQL or personal projects will be an advantage.

Manual QA

You should understand software testing fundamentals, SDLC, HTTP and API testing. Experience with Chrome DevTools, Postman, test cases or checklists will be an advantage.

Automation QA

You should have basic knowledge of JavaScript or TypeScript, automated testing and APIs. Experience with Playwright, GitHub Actions, E2E testing or personal automation projects will be an advantage.

What you will get:

• support and guidance from experienced teammates;
• practical experience with a global technology product;
• access to modern AI tools;
• professional training and development opportunities;
• medical insurance and free lunches;
• a comfortable office in central Kyiv;
• team events and corporate activities.

📍 During onboarding, candidates based in Kyiv work from our office. A hybrid or remote format may be available afterward.

To apply, send us your CV and indicate in the cover letterthe path you are interested in: C++ Engineering, Manual QA or Automation QA. You can also include links to your GitHub profile, personal projects or details about programming and mathematics competitions.

We are looking for a talented Product Designer with strong wireframing skills and the ability to structure complex product logic into clear, usable experiences. This role is particularly suited for someone who enjoys working with data-heavy, multi-layered SaaS platforms and translating complexity into intuitive interaction models. 

The designer will work in close collaboration with senior designers, Product, and Engineering as part of a shared design process, contributing to solution development, refining user flows, and ensuring consistency across the product. The role is not limited to execution - it requires analytical thinking, ownership of UX structure, and active participation in shaping scalable solutions. 

Key Requirements  

• Strong experience in wireframing, interaction design, and information architecture 
• Proven ability to work with complex, data-heavy SaaS systems or applications 
• Preferably experience in B2B products, where workflows and operational logic are critical 
• Ability to translate ambiguous or technical requirements into structured UX solutions 
• Comfortable working within an established design framework while contributing improvements 
• Strong collaboration skills across Product, Design, and Engineering 
• Detail-oriented with a focus on usability, clarity, and scalability rather than purely visual output 

Collaboration & Contribution 

This role contributes to the team by supporting and strengthening the overall design delivery - developing wireframes, validating structural decisions, and helping scale consistent patterns across the product ecosystem. The designer will partner with senior team members to ensure alignment, while bringing their own expertise and problem-solving approach to day-to-day work. 

Focus Areas 

• Structuring complex features into clear user flows and layouts 
• Supporting redesign and product evolution initiatives 
• Ensuring UX consistency across modules and touchpoints 
• Contributing to the development and application of the design system 
• Helping translate business and technical needs into usable product experiences