Jobs at Djinni

CreditBooster.ai's mission is to help every American understand, build, and own their credit. We're an AI-native credit improvement platform, live on the App Store and Google Play, with paying customers and a small remote team across the US and Europe.
 

About the role

We're hiring for a mindset more than for a stack: the engineer who treats a piece of the product as theirs and holds themselves to whether it actually works for the person using it.

That means ownership that follows the experience wherever it lives. A flow starts on a mobile screen, continues on the web, and runs through the API behind both, and we want someone who goes all the way down rather than stopping at a repo boundary. That's usually where the quality of an experience is won or lost.

AI is not a slogan here, it's how we build. Our designer shipped the referral page that's live in production today working with an agent. Our CPO built one of our web apps the same way. The standard we hold ourselves to is not handing a ticket to an agent and approving the result: you plan with it, read the plan properly, push back, iterate, and stay responsible for what ships.

We move fast and we're deliberately not over-gated, even in fintech. Freedom to move, judged on results.

Fully remote. We hire across Europe and Ukraine and across the Americas, including Canada, Mexico and Brazil, with morning Chicago overlap for standups and demos. Our working overlap is only about four hours a day, so being genuinely effective asynchronously matters here. We'd rather say that plainly than have you discover it in month two.
 

Responsibilities

• Own a product surface end to end: the mobile screen, the web equivalent, and the API behind both, with accountability for whether it works and not just for whether it shipped
• Ship across React Native (Expo) on iOS and Android, our web app, and our Astro landing site
• Cross the boundary rather than filing a ticket at it: Node.js, Fastify, TypeScript, and PostgreSQL are within reach when the surface you own needs them
• Hold the quality bar on what you own, from symptom to root cause to a fix you can prove held
• Use Claude Code, MCP servers, and your own agents to compress engineering work that used to take days into hours, while staying responsible for everything that merges
• Manage releases across App Store and Google Play: EAS builds, rollouts, OTA updates
   

The kind of work you'll see in your first sprint

• Taking one user-facing flow end to end and coming back with your own read on where it should be better, across mobile, web, and API
• A recurring production bug traced to root cause rather than patched at the symptom
• A view on the React Native versus native question, argued from the codebase rather than from preference
   

What we're looking for

• You've owned something, not just contributed to it. You can point at a surface in a product and say it was yours, describe what would have gone wrong without you, and separate what you owned from what your team delivered. This is the single thing we're screening hardest for
• You have real native experience, and this one is not negotiable. Swift or Kotlin, native modules, and apps you have shipped through App Store and Play Store review. If your mobile work is entirely inside JavaScript, we will not be able to move forward.
• You work across mobile and web. React Native is where most of the product lives, but a surface that stops at the repo boundary isn't owned. You're comfortable in a web codebase and not helpless behind an API
• You're AI-native in how you build. Claude Code or an equivalent agentic CLI is part of your daily workflow. You've built your own skills, agents, or MCP servers that automate real engineering work. You see agents as your primary collaborator, and you can also tell us about a time one was confidently wrong and how you caught it
• You debug for real. You go symptom to root cause to verification, and you know the difference between a bug that stopped reproducing and a bug that got fixed
• You're not attached to a framework as an identity. We may move to Swift. We may not. Either way we want someone who argues it from the codebase and then commits
• You ship without waiting for a spec. Often there's a problem and an owner, not a written specification
   

You may be a good fit if you have

• 4+ years building product software, with native Swift or Kotlin and apps you have shipped through App Store and Google Play review
• A product area you owned in production. Be ready to walk us through it: what it was supposed to do, what broke, what you changed, and how you knew things got better
• Real web experience alongside mobile: React or a modern web framework, in production
• TypeScript strict-mode discipline
• Enough Node.js and SQL fluency to fix the endpoint behind your own screen
• Effective written communication in English (B2 or higher). Our team works in Russian day to day, so you need to be comfortable speaking it, and Linear, code, and customer-facing copy are English
   

Bonus

React Native (Expo) in production. Most of the product lives there today, so it helps, but we would rather hire a strong native engineer who picks up React Native than a React Native engineer who cannot go native. Fintech, lending, KYC, or other regulated-domain work. Expo EAS pipeline ownership and store release experience. Astro or comparable modern web frameworks. A public Claude Code skill, MCP server, or contribution to an open-source agent harness. Founding engineer or first-few-hires experience at a small company, where owning the whole thing was the default.

We are hiring a Senior Data Analyst / Analytics Lead for our client - a fast-growing consumer health brand in the gut health / probiotics space, primarily operating in the U.S. market.

The company sells its products through major retail chains and leading online marketplaces and is rapidly scaling its e-commerce and retail operations.

We are looking for a data-driven and business-oriented Senior Data Analyst / Analytics Lead who will help turn complex data into actionable insights and support strategic decision-making across the company’s omnichannel business, including Amazon, TikTok Shop, Shopify, Walmart, and Target.

In this role, you will work closely with Marketing, eCommerce, and Finance teams to understand business performance, identify growth opportunities, improve profitability, provide senior leadership with clear, data-backed recommendations, and build scalable analytical systems using modern AI-powered tools.

WHAT YOU WILL DO

• Analyze marketplace, retail, and DTC performance to identify key drivers of growth, decline, and profitability
• Analyze Shopify growth and customer acquisition performance driven by Meta Ads, and partner with the Marketing team to connect Meta Ads performance with Shopify sales and customer data to identify campaigns and acquisition strategies that drive sustainable, profitable growth
• Conduct in-depth analysis of TikTok Shop performance, including key growth, conversion, and profitability drivers
• Analyze performance across key e-commerce and retail channels
• Support retail and marketplace performance tracking, planning, and forecasting
• Build and maintain dashboards, reports, and analytical models to support business decision-making
• Build and improve analytical systems and workflows using AI tools, reducing manual work and accelerating insight generation
• Actively use Claude and other AI assistants for data exploration, SQL development, analytical workflows, research, documentation, and automation
• Explore opportunities to apply AI and machine learning approaches to forecasting, customer segmentation, anomaly detection, customer behavior analysis, and other business use cases
• Translate complex data into clear business insights and actionable recommendations

• Present key findings, trends, and recommendations to senior leadership

   

JOB QUALIFICATIONS

• Bachelor’s degree in Statistics, Mathematics, Computer Science, Economics, or another quantitative field
• Proven experience as a Data Analyst / Senior Data Analyst, preferably in e-commerce, retail, consumer goods, or a related industry
• Strong proficiency in:
  • SQL
  • Excel
  • Google Sheets
  • Power BI or other BI systems
• Strong analytical and problem-solving skills with the ability to work with large and complex datasets
• Strong interest in using AI tools to improve analytical productivity, automate workflows, and build scalable analytics solutions
• Strong attention to detail and data accuracy
• Excellent communication and presentation skills, with the ability to explain analytical findings to non-technical stakeholders

• English level: Upper-Intermediate or higher

   

NICE TO HAVE

• Experience with Python for data analysis, automation, or data processing
• Experience with machine learning or predictive analytics, including forecasting, customer segmentation, propensity modeling, anomaly detection, or related use cases
• Experience using Claude, ChatGPT, or other AI-powered tools as part of day-to-day analytical work

• Experience building AI-assisted analytical workflows, internal tools, or automations

   

WORKING FORMAT

• Full-time
• Remote

• Working hours: 16:00–01:00 Ukrainian time

   

WHAT OUR CLIENT OFFERS

• Competitive compensation aligned with market standards
• A stable full-time role in a fast-growing international business
• Direct exposure to a high-growth U.S. e-commerce and retail environment
• Opportunity to influence business decisions through data and analytics
• Opportunity to work with and implement modern AI-powered analytics approaches
• Professional growth and long-term collaboration
• Remote-friendly working environment
• Bonus and benefits package, with details discussed during the interview

Tech Stack:
• Python (5+ years)
• Strong working knowledge of SQL for data extraction and analysis (3+ years preferred)
• API integration with LLMs: OpenAI, Azure OpenAI, Claude
• ML/LLM architectures: RAG, embeddings, retrievers
• DevOps/MLOps: Docker, deployment of models on dedicated servers or cloud infrastructure
• Nice to have: FastAPI, vector databases (FAISS, Weaviate), prompt engineering
• Tools under consideration: LangChain or similar frameworks for rapid prototyping of LLM-based pipelines
 
Responsibilities:
• Design and build a production-grade LLM+RAG system for contextual data analysis
• Integrate external data sources and tools into the assistant’s knowledge base
• Set up and fine-tune LLMs on dedicated infrastructure or in the cloud
• Develop complex multi-step agents and orchestrated pipelines
• Build integrations with different platforms via API
• Ensure performance, scalability, and CI/CD automation of the ML systems
 
Requirements:
• Proven experience building real-world AI/ML products
• Deep understanding of the full machine learning lifecycle
• Experience working with popular LLM APIs and frameworks
• Ability to work independently and propose technical solutions
• Hands-on experience with LLM+RAG design patterns and prompt engineering
 
We Offer:
 

• A fully remote role with flexible engagement (full-time or contract) – you can also choose to work in the office or in a hybrid format if you prefer
• An opportunity to influence and shape the architecture and overall direction of the AI product
• Work at a large product company with a wide range of in-house developed solutions, many of which have been leading the market for over 15 years
• Access to diverse internal projects, enabling you to develop various skill sets and show your potential in different areas
• A competitive compensation package that reflects your experience and skills, with opportunities for review based on performance

360 Synergy is a B2B SaaS platform for the US market  - a Gamified HR & Culture Platform. We help service companies retain and motivate their field crews through gamification, HR onboarding, Google review collection, and an AI assistant built into the product.
 

Stack
• Kotlin 2.2, Spring Boot 3.5, JDK 21
• PostgreSQL + pgvector, Flyway
• Spring AI (OpenAI, RAG / vector store, moving toward tool calling)
• WebSocket (in-app messenger: channels, presence, reactions)
• Quartz, Stripe, AWS S3
 

What you'll be doing
• Growing the monolith's domain modules: rewards/points, badges, leaderboard, check-ins, reviews, chat, subscriptions and more.
• Growing the product's AI layer. Today we have RAG search over FAQs and documents plus a few AI helper services (single-shot completion calls to OpenAI). Your job is to grow this into an agentic AI assistant with tool calling: the LLM calls business services as tools, works across multiple turns, and performs actions in the system (create an event, send a reminder, etc.) with user confirmation.
• Integrating the AI assistant into the existing in-app chat module (WebSocket).
• Working with the role-based access model — AI tools must inherit the same permissions as regular API endpoints.
 

What we're looking for
• Production Kotlin (not just the syntax) + Spring Boot / Spring Data JPA
• PostgreSQL: non-trivial queries, hands-on experience with migrations (Flyway/Liquibase)
• REST API design, transactions, Spring Security / JWT
• Required: real experience integrating LLMs into a backend — Spring AI, LangChain4j or direct OpenAI/Anthropic API calls, including function calling / tool calling. Not just "bolting GPT on for text generation".
• Nice to have: pgvector or another vector store, RAG architectures
• Bonus: WebSocket, Stripe API, AWS (S3), Quartz / schedulers

Experience
• 3+ years of commercial development in Kotlin/Java + Spring
• At least one shipped project with an LLM integrated into a production backend (not a pet project) — we'll dig into tool calling and agentic patterns during the interview
• Product team experience (rather than an outsourcing pipeline) is a plus: we need someone who understands the business logic, not just tickets
• English good enough for documentation and day-to-day communication with US stakeholders
 

How you work (important)
We expect you to write code alongside an AI agent (Claude Code, Cursor, etc.) as a primary tool, not just for line autocomplete. This isn't about "AI does the work for you" - it's about speed, and about being able to quickly verify and justify any code you commit, no matter who wrote it. 
 

In your cover letter, briefly tell us which AI coding tool you use and how you typically brief it. Applications without this will not be prioritized.
 

We are looking for a NetSuite Technical Engineer to join our team in a growing HVAC and field service business and help maintain and improve our NetSuite environment.

This role is focused on solving complex technical issues, debugging existing customizations, improving scripts and workflows, and implementing reliable solutions inside a production NetSuite environment.

You should be able to investigate problems independently, explain root causes clearly, and communicate technical solutions in English.

Advanced spoken English is mandatory.

Responsibilities:

• Investigate and fix complex NetSuite issues
• Debug existing SuiteScript customizations
• Improve workflows, scripts, and automations
• Propose and implement reliable technical solutions
• Work closely with technical leadership on important decisions

Requirements:

• Strong NetSuite experience
• Strong SuiteScript / JavaScript skills
• Experience with debugging and improving existing code
• Strong problem-solving skills
• Ability to work independently
• Advanced spoken English

Nice to have:

• SuiteQL / Saved Searches
• NetSuite integrations
• ERP systems background
• Experience supporting operations, service, or field-service businesses

Salary: $2500–4000

Format: Full-time, Remote

We are launching a new online gambling product focused on the UK market and are currently building the core team from the ground up.

The project is being developed as a separate business direction within an established holding company with extensive experience in Gambling and iGaming. We bring strong expertise in launching and scaling products, a solid technical and operational foundation, and a deep understanding of the industry.

We are now looking for a Payments / PSP Manager who will take ownership of the payments function for the UK market.

This is an opportunity to join the project at an early stage, directly influence the payment infrastructure and PSP setup, and build scalable payment processes from scratch while having access to the expertise and resources of an experienced iGaming group.
 

Responsibilities:

• Own and manage the payments function for an online casino operating in the UK market.
• Monitor daily balances across PSPs and payment methods.
• Track payment conversion and performance by PSP, payment method, and transaction type.
• Investigate drops in conversion rate, increases in decline rate, failed transactions, and pending transactions.
• Continuously monitor payment method stability and identify operational or technical issues.
• Manage communication with PSPs regarding deposits, withdrawals, limits, fees, holds, refunds, and technical incidents.
• Identify, evaluate, and onboard new PSPs and payment methods.
• Negotiate and review commercial terms, limits, commissions, and other PSP conditions.
• Coordinate PSP and payment method integrations with Technical and Product teams.
• Monitor payment methods after launch and evaluate their performance.
• Participate in the development and improvement of the internal payments admin panel, including balances, transactions, statuses, reporting, and key payment metrics.
• Prepare requirements for the Technical team and follow up on payment-related development.
• Build regular payment reporting covering transaction volumes, conversion, successful and failed payments, fees, and key operational issues.
• Coordinate payment-related topics across PSPs, Finance, Technical, Support, and Product teams.
• Identify and implement solutions to improve payment conversion and optimize payment processing costs.
   

Requirements:

• Hands-on experience with payments in the UK market is a key requirement for this role.
• Previous experience as a Payments Manager, PSP Manager, Payments Operations Manager, or similar role within Gambling / iGaming.
• Strong understanding of the UK payments landscape and relevant payment methods.
• Hands-on experience working directly with PSPs and payment providers.
• Strong understanding of deposits, withdrawals, refunds, chargebacks, declines, and pending transactions.
• Good knowledge of core payment metrics, including conversion rate, approval rate, decline rate, and success rate.
• Experience onboarding and launching new PSPs and payment methods.
• Experience working closely with technical teams and preparing payment-related requirements.
• Ability to quickly investigate payment issues and coordinate their resolution.
• Strong attention to financial data and experience working with high transaction volumes.

• English level B1+.

   

Nice to have:

• Payments experience across other Tier 1 gambling markets.
• Experience building or scaling a payments function at an early-stage product.
• Experience managing multiple PSPs and working with payment routing and cascading logic.
  
   

What we offer:

• A key role in building the payments function of a new UK-focused Gambling product.
• Opportunity to join at the core-team stage and influence key decisions from the beginning.
• Ability to build and scale the payment infrastructure almost from scratch.
• Direct influence over PSP selection, payment methods, routing, internal processes, and tooling.
• Close collaboration with Finance, Product, Technical, Support, and external payment partners.
• Opportunity to participate in building an internal payments admin panel.
• Expertise, resources, and support from an established Gambling / iGaming holding company.
• Fast decision-making and minimal bureaucracy.
• All necessary tools and resources to build an efficient and scalable payment infrastructure.
   

If you have strong hands-on experience with UK iGaming payments and enjoy building processes rather than simply maintaining an existing setup, we would be happy to talk.

Who We Are?
Altum is a Ukrainian software development house that supports digital agencies and startups across the US and Western Europe with technical expertise. We focus on innovation, scalability, and quality to help businesses grow.

Why to join?

• Structured training to develop expertise, even without prior experience.
• No Bureaucracy in Idea Implementation.
• Employees have the freedom to propose, test, and refine their ideas. Mentorship from Senior Team Members.
• Opportunity to grow based on performance and results.
   

What you need:

• Strong analytical skills and attention to detail;
• High level of personal responsibility and self-discipline;
• Ability to work with large datasets and validate information;
• Experience with research tools and databases is a plus;
• Analyze data to identify trends and opportunities for improvement in lead generation campaigns;
   

Responsibilities:

• Identify, filter, and validate relevant contacts from LinkedIn databases;
• Utilize automation tools such as LinkedHelper, Apollo, Instantly, and others;
• Conduct deep research on high-priority contacts to enhance lead quality;
• Consistently meet KPI;
   

What you get:

• Work from anywhere;
• Salary reviews and career growth based on strong achievements;
• The environment designed for constant support, open communication, engaging;
• Challenges, freedom to initiate and the room for career and personal growth;
   

Recruitment stages:

• Initial Interview — approx. 15 min;
• Interview with Sales Manager;
• Interview with CEO — up to 30 min;
• Final feedback;

We are looking for an experienced QA Engineer to join us and make our products greater!

Responsibilities:

• Testing web applications (including integration with backend and payment systems such as Stripe, PayPal; Analytics Systems; A/B testing, etc.).
• Analysis, evaluation, and testing of requirements.
• Close collaboration with Teams (PdM, Developers, Designer and Support Teams).
• Bug tracking (Jira) and creation and maintenance of testing documentation (Linear).
• Release activities, responsibility for the quality and timelines of what goes into production.

What drives success for this role:

• Experience testing web products and web subscriptions, including end-to-end testing of the user journey from onboarding to payment.
• Hands-on experience with different payment systems, such as Braintree, Stripe, and Primer, as well as payment methods including PayPal, Google Pay, and Apple Pay.
• Experience testing and validating pixels and tracking, integrated into web onboarding flows and used by the UA team for user acquisition.
• Understanding of web analytics and experience working with Amplitude.
• Experience testing advertising scenarios and web onboarding flows in Meta Ads (Facebook and Instagram), including validating redirects and the end-to-end user journey.
• Experience with localization testing, including language versions, content display, date and currency formats, and other localized elements.
• Experience testing A/B experiments, including validating experiment implementation, user segmentation, and behavior across different variants.
• Strong understanding of SDLC, software development methodologies, and testing approaches.
• Solid technical background, including an understanding of client-server interaction, APIs, protocols, and web technologies.
• Result-oriented mindset with the ability to understand the product and business context.

About the Company & Product

We are a rapidly growing product company entering the global gaming entertainment market. Our mission is to bring innovative business solutions to the iGaming industry by building cutting-edge technology products. Our core product is a SaaS gaming platform with 200+ microservices that powers a seamless gaming experience for millions of users worldwide. The platform provides a full suite of iGaming solutions, including game management, payments, analytics, CRM, and more.

We are looking for a Senior DevOps specialist to join a team building a multi-cluster platform for large-scale, business-critical services. In this role, you will define automation directions, drive the integration of AI solutions into DevOps processes, and ensure high stability and readiness of production environments for rapid changes.

The main focus is on high-load infrastructure, scalable CI/CD pipelines, and advanced observability practices.

What you’ll be doing

• Designing and managing scalable architecture on GCP and AWS (multicloud);
• Developing and maintaining infrastructure using Terraform (IaC);
• Developing and maintaining CI/CD pipelines (GitLab CI/CD);
• Implementing and operating Kubernetes platforms (GKE, EKS);
• Supporting and standardizing platform processes with a focus on information security and ISO 27001 requirements;
• Ensuring deployment of development environments (review, dev, staging, production);
• Implementing security best practices (IAM, Workload Identity, KMS, Secrets Manager, Trivy, Kyverno, etc.);
• Designing integrations (SSO, SAML, OIDC);
• Creating reusable infrastructure modules and templates (Terraform, Ansible, Puppet, GitLab CI/CD components);
• Collaborating with engineering teams to ensure scalability and efficient delivery;
• Documenting architecture, runbooks, and operational procedures;
• Participating in on-call rotations.

You have these superpowers

• Cloud Providers: GCP, AWS;
• Kubernetes Clusters: GKE, EKS;
• Kubernetes Ecosystem: CNI (Cilium), Ingress / Gateway API, Operators, Helm/Helmfile;
• Networking & Security: VPC, IAM, Workload Identity, KMS, Kyverno/OPA, Secrets Management;
• CI/CD: GitLab CI/CD;
• Infrastructure as Code: Terraform;
• Configuration as Code: Ansible, Puppet (preferred);
• Operating Systems: Debian, Amazon Linux 2023 (AL2023), Container-Optimized OS (COS);
• Observability: GCP Logging & Monitoring, OTel, Prometheus / VictoriaMetrics, Grafana stack;
• Database Administration: PostgreSQL (production operations, performance tuning, backup & recovery).

Nice to have

• Experience with database administration (MongoDB, ClickHouse), including production environments using Kubernetes operators;
• Practical experience with GitOps approaches (FluxCD, ArgoCD);
• Experience building and evolving SRE practices (SLI/SLO, error budgets, incident response, reliability engineering) and incident management;
• Experience implementing information security standards (ISO 27001, SOC 2, PCI DSS, HIPAA);
• Experience with Golang development (code review, writing utilities, automation tooling);
• Experience with messaging and data streaming systems (RabbitMQ, Kafka).

It’s cool to work with us

• Flexible schedule: work from home, the office, or hybrid;
• Extra day off for your birthday: take a break any day within the month;
• Competitive compensation that matches your skills;
• Medical insurance (in Ukraine) and health support;
• 20 paid vacation days + 15 unpaid vacation days;
• 22 sick leave days, including mental health days;
• Gifts and support for life’s key moments (wedding, childbirth, kindergarten);
• Company-provided equipment based on your preferences.

We care about your comfort and help you maintain work-life balance!

Online Programming School for Kids ITKingdom is looking for a Roblox Studio Instructor to teach children and teenagers online (ages 8–18).

You do not need to know Roblox Studio to apply. If you have solid programming experience and understand other programming languages or tools, you can learn Roblox Studio with our teaching materials and support.

Our students learn by building their own games and projects. You teach one-on-one lessons and help each student build practical programming skills.

About the role

You:

• Teach Roblox Studio and Lua in one-on-one online lessons
• Learn Roblox Studio if you have not used it before
• Explain programming concepts in clear, simple language
• Guide students as they build their own games and projects

• Keep students engaged and focused during lessons

   

New to Roblox Studio? That’s okay. We provide teaching materials to help you learn the program and prepare for your lessons. You do not need to figure it all out on your own.

You also do not need to find students or sell lessons. ITKingdom provides the students and teaching materials.

What we offer

• Flexible schedule - part-time or full-time
• Stable payments - twice a month
• Ready student base - no student search or sales
• Teaching materials - materials help you prepare for lessons and learn Roblox Studio
• Professional development - seminars and peer learning
• Teaching support - a methodologist and team lead support you when needed

• Long-term cooperation with ITKingdom

   

🎯 Must-have

• Solid programming experience with any relevant programming language or technology
• Experience working with children or teenagers
• Ability to explain programming concepts in simple, age-appropriate language
• English at B2 level or higher and good Ukrainian
• Reliable internet connection and a computer suitable for online lessons

🧩 Nice-to-have

• Experience with Roblox Studio or Lua
• Teaching, tutoring, or mentoring experience
• Experience creating games or interactive projects
• Interest in helping children build their skills and confidence
• Openness to feedback and a desire to improve as a teacher

🖥 What you need

• Reliable internet connection
• Computer or laptop that runs Roblox Studio
• Webcam

• Quiet space for online lessons

   

🕒 Schedule

Our students live mainly in Ukraine, the United States, and Canada.

• Weekdays: from 5:00 PM Kyiv time
• Weekends: from 11:00 AM Kyiv time

🚀 Interested?

If you have a solid programming background, enjoy working with children, and are ready to learn Roblox Studio, we’d like to hear from you.

We are looking for a highly skilled Backend Engineer to help design and scale the core services powering our platform. 

You will work on business-critical backend services, contribute to architectural decisions, and help solve complex scalability, performance, and reliability challenges. 

What you'll do:

• Design backend services capable of handling growing traffic and increasing product complexity
• Build APIs and internal platform components that become the foundation for future development
• Improve system reliability, observability, and operational efficiency
• Analyze bottlenecks and optimize performance across services and databases
• Solve production issues and prevent them from recurring through better architecture and engineering practices
• Drive technical discussions and influence long-term engineering decisions
• Partner with product and engineering stakeholders to deliver solutions that balance speed and quality

You are likely a strong fit if:

• You have spent years building and operating backend systems in production
• Node.js and TypeScript are technologies you know deeply rather than tools you've only used occasionally
• You understand trade-offs in system design and can justify architectural decisions
• You are comfortable owning services end-to-end, from implementation to monitoring and incident response
• You have practical experience with AWS and modern cloud-native development
• You have worked with document databases, caching layers, and asynchronous processing patterns
• You can quickly isolate problems in complex systems and drive them to resolution

Preferred Qualifications

• Degree in Computer Science, Mathematics, Software Engineering, or a related technical field
• Background in competitive programming, algorithmic competitions, or programming olympiads
• Experience with event-driven architectures and asynchronous processing
• Hands-on knowledge of messaging systems and distributed workflows
• Experience building systems in fintech, trading, marketplaces, or other high-load environments
• Experience working in startup or scale-up companies
• Strong understanding of system design, algorithms, and data structures

Preferred Qualifications:

• Degree in Computer Science, Mathematics, Software Engineering, or a related technical field

Solead Software is looking for an experienced React front-end developer to join our growing team to design and develop the next generation platform for information management industry. Our current task is to redesign and modernize one of the Web applications from user interaction standpoint, improving user workflows and replacing outdated ASP.NET MVC frontend with modern ReactJS user interface.

This Web application is one of the key elements of the existing large software platform to automate various business processes in information management domain. The platform is data centric with replicated and geographically distributed MS SQL environment. Various backend services and business operations are implemented in .NET technologies and exposed via APIs. Platform architecture includes a number of (micro-)services managed by Consul and used by other services and end-user applications.

Currently, Solead team consists of seven professionals tightly collaborating with remote teams in Europe and USA. Agile development process assumes regular (from daily to weekly, depending on the project) online teleconferences via Teams, daily code commits to Git, and weekly-to-monthly production releases. All development process is based on GitLab environment with AI assistants and very high attention to code quality and documentation.

Join our amazing team and work on a large-scale project utilizing best practices and approaches in software development industry. You’ll meet great people and software professionals who will share with you valuable knowledge and expertise. You’ll be creating real software for real users, and seeing how your products help them in daily work.

This is a full-time and long-term position in Lviv, Ukraine. We combine work in our modern and spacious office with work at home.

Technology Stack

• Frontend: React 19, TypeScript, TanStack Query (React Query), Tailwind CSS
• Backend: .NET 10, ASP.NET Core Web API, Entity Framework Core, RabbitMQ, JWT Bearer Authentication, SQL Server, Docker, Azure Cloud

• Tools: Consul, Swagger, GitLab, Visual Studio, Teams, MS Copilot / GitLab Duo

   

Duties and Responsibilities

• Design, implementation and maintenance of a new Web frontend in ReactJS framework
• Implementation of the provided UI/UX design in a modern, responsive and high-performance way
• Integration of the new frontend with already existing backend via multiple Web API endpoints
• Following well-established development practices, such as code review and documenting, code testing and merging, etc.
• Participation in Agile process, team meetings, technical brainstorming, peer reviews, etc.
• Regular communication to other team members, work progress/status reporting

• Proactive suggestions how to improve the code, UI/UX, business workflows, data structures, etc.

   

Skills and Qualifications

• B.Sc. or M.Sc. degree in computer science, applied math, or similar
• 5+ years of experience in Web frontend development, using React ecosystem
• Solid expertise in React, Redux, React Query, Tailwind CSS, Playwright, Material-UI and other related tools and libraries
• Strong HTML/CSS/JS/TS programming skills
• Working knowledge of .NET programming platform (C#)
• Expertise in cloud architecture and software integration patterns and techniques
• Git/GitHub/GitLab working experience
• Agile/Scrum knowledge and practice
• High attention to details, accuracy, analytical and troubleshooting skills
• Smartness, agility and ability for quick ramp-up
• Upper-intermediate English communication skills (B2+)

Description

About Project:

Comprised of the Company’s international business units and various direct-to-consumer streaming services, Media & Entertainment Distribution department aligns technology, media distribution and advertising sales into a single business segment to create and deliver personalized entertainment experiences to consumers around the world. 

GL team will be concentrated on building AdTech platform for our customer.

About Company:

Leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. 

Requirements:

• Readiness to work till 12 AM Kyiv time, 11 PM Poland time
• 4+ years of developing and bolstering automated QA systems and associated test strategies;
• Experience working with business-critical customer-facing applications (user interfaces, APIs, and back-end services);
• Excellent communication skills with emphasis on writing detail-oriented documents and communications;
• Strong understanding of object-oriented programming concepts;
• Strong understanding of web UI and services automation testing;
• Strong experience with Python, BDD (behave);
• Knowledge in AWS, CI/CD;
• Experience with AQA reporting tools;
• Strong experience with web application testing tools (Selenium), API testing;
• Deal well with ambiguous/undefined problems. Ability to think abstractly. 
• A proactive approach to tasks.
   

Job responsibilities

• Responsible for designing and implementing build and test infrastructure, creating and enforcing. good engineering practices, and evaluating product quality for various external and/or internal products.
• Conduct research and create Proof of Concepts on new testing technologies/tools/concepts.
• Collecting TA metrics, statistics and reports.
• Design test strategies by analyzing and dissecting complex heavily integrated software systems.
• Develop and contribute to the automated testing efforts for the QA team.
• Design and build scalable, maintainable, and flexible automation test framework.
• Investigate the root cause of issues to assist with finding the most comprehensive and robust solutions.
• Collaborate closely with product, project, and development teams to identify and resolve technical, business, and process-related issues.

We are looking for a detail-oriented and highly responsible VIP Quality Control Manager to ensure exceptional service quality for our VIP Support Team. Your mission is to maintain the highest standards of communication, accuracy, and consistency, ensuring that every VIP player receives a world-class support experience.

The ideal candidate has a strong analytical mindset, excellent communication skills, deep understanding of quality assurance principles, and the ability to provide constructive, clear, and actionable feedback.

HOW YOU WILL MAKE AN IMPACT

1. Quality Evaluation

• Review and evaluate VIP Support interactions across all channels (chat, email, calls).
• Ensure accuracy, professionalism, and empathy in communication with high-value players.
• Score interactions based on internal QC standards and quality rubrics.

2. Feedback & Coaching

• Prepare detailed feedback for VIP Support Agents to help them improve communication, accuracy, and efficiency.
• Conduct brief coaching sessions when needed, focusing on service quality and best practices.

3. VIP Standards Control

• Ensure that all VIP communication meets the highest company standards and supports strong player relationships.
• Identify deviations and propose corrective actions to preserve the premium level of service.

4. Insights & Process Improvements

• Analyze recurring issues and service gaps within VIP Support.
• Propose improvements to scripts, workflows, guidelines, and processes that elevate service quality.

5. Dispute Handling

• Review disputes between agents and QC team members.
• Ensure fair, unbiased, and well-documented resolutions.

6. Reporting & Analytics

• Prepare weekly and monthly quality reports with insights and recommendations.
• Track accuracy trends, recurring mistakes, communication patterns, and success points.

7. Collaboration

• Work closely with the VIP Team Leads, QC Team Leads, and L&D to align on standards and share insights.
• Support improvements in coaching frameworks and training programs.
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 1.5+ years of experience in Quality Control, Customer Support QA, VIP support, or a related role.
• Strong understanding of VIP player expectations, communication style, and service standards.
• Excellent analytical skills and attention to detail.
• Strong written communication and feedback-giving skills.
• Experience with QA tools, scorecards, and reporting dashboards.
• Ability to stay objective and make fair, data-driven decisions.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

Join Our Customer Operations Team! Only Ukrainian citizens currently residing in Ukraine!

We’re looking for people who are fast, focused, competitive, and disciplined.

We’re looking for people who are fast, focused, competitive, and disciplined.

Skills that are ideal for our work:

• speed
• focus
• pattern recognition
• consistency

• performance under pressure

   

This is a full-time, written Customer Operations role supporting Western / German companies, where your output is clearly measured and your results speak for themselves.

If you like measurable goals, improving your «stats,» and mastering systems - you’ll feel at home here.

What You’ll Do

1. Customer Operations (Written Support)

• Handle written customer support requests (questions about returns, shipping, refunds, and assistance with customer accounts)
• Work fast, accurately, and consistently
• Follow clear processes and instructions

• Resolve repetitive tasks efficiently - and get better at them over time

   

2. Performance & Focus

• Work in a results-driven environment with clear targets
• Stay focused for long periods without losing quality
• Treat your workday like a performance session - output matters

• Continuously optimize how you work to become faster and better

   

3. Quality & English Writing

• Write clear, professional responses in strong English
• Follow tone-of-voice and guidelines precisely

• Maintain quality even at high speed

   

We Want People Who

• ⚡ Are extremely fast on a computer
• 🏆 Enjoy competition and measurable goals
• 🧠 Can stay focused for long periods
• 🔁 Aren’t scared of repetitive tasks - you master them
• ✍️ Have very strong written English

• ⏱️ Are ready to work at least 40 hours per week

   

Your First Month (Onboarding Targets)

Transparency matters. These are your onboarding targets - designed to help you ramp up steadily:

• Week 1: ~50 closed tickets
• Week 2: ~100 closed tickets
• Week 3: ~150 closed tickets

• Week 4: ~188 closed tickets

   

The goal is progress, not perfection. Speed ​​and confidence will come as you learn the tools, workflows, and patterns.

You won’t be on your own:

• You’ll have daily support from a buddy (who's already hitting those targets)
• Your team lead will check in regularly and help remove blockers
• Questions are expected - especially in the first weeks

If you’re improving week over week, you’re on track!

What You Get

• 💰 Salary: €750 / month for the first month (with a performance-based review afterwards)
• 🏠 Fully remote work
• ⏳ Flexible working hours - plan your own schedule
• 🤝Fully paid vacation and sick leave
• 🤝 No micromanagement - results matter, not excuses
• 🚀 A real career in Customer Operations
• 📈 Fast growth for high performers

• 🌍 Experience working with Western / German companies

   

Sound like you? Then apply now!