Jobs at Djinni

We are looking for a CRM Retention Manager who will help transform CRM into a systematic growth driver for the product.

In this role, you will be responsible not just for communications, but for user retention, LTV growth, and building lifecycle mechanics that directly impact business performance.
 

This is a role for someone who thinks in hypotheses, experiments, segmentation, and metrics, not just campaign launches.

You will have a direct impact on the product, test new retention approaches, and scale CRM as one of the key growth channels.

 

Your responsibilities

• Build and develop the CRM retention strategy across all stages of the user lifecycle.

• Launch, optimize, and scale CRM campaigns across email / push / SMS / in-app channels.

• Build automated lifecycle journeys including:
onboarding, activation, engagement, retention, churn prevention, and winback flows.

• Segment audiences based on behavioral, product, and transactional data.

• Personalize communications to improve conversion, retention, and user engagement.

• Analyze CRM performance and work with key metrics including:
Retention (D1 / D7 / D30), Churn Rate, LTV, ARPU, Conversion Rate, Reactivation Rate.

• Run A/B tests, analyze results, and scale winning initiatives.

• Identify churn drivers and launch retention hypotheses to reduce churn and bring users back.

• Collaborate closely with product, marketing, and analytics teams to improve the user journey.

• Build CRM as a strategic growth function rather than just a communication channel.

 

What we’re looking for

• 1–3 years of experience in CRM / Retention / Lifecycle Marketing.

• Hands-on experience with email / push / SMS / in-app communication channels.

• Strong understanding of lifecycle marketing, user journey, and retention mechanics.

• Data-driven mindset and ability to make decisions based on metrics.

• Experience running A/B tests and optimizing CRM campaigns.

• Ability to work with analytics, segmentation, and performance metrics.

• Understanding of key product metrics:
Retention, Churn, LTV, ARPU, Conversion, Engagement.

• Proactive, independent, and motivated to build CRM into a strong business function.

Nice to have

• Experience with CRM / ESP platforms such as Braze, OneSignal, Customer.io, Iterable, Klaviyo, or similar.

• Understanding of email deliverability and messaging performance.

• Experience in mobile apps / subscription products / iGaming / performance-driven products.

• Basic understanding of SQL / analytics / product thinking.

• Experience with personalization and automated lifecycle journeys.

 

What you’ll get

• Real impact on key business metrics, not just campaign execution.

• Freedom to test hypotheses, experiment, and launch your own initiatives.

• Opportunity to work with a live product, active users, and large-scale data.

• A team where CRM is treated as a strategic growth function.

• Growth opportunities toward CRM Lead / Lifecycle Lead / Retention Owner roles.

 

What to expect working with us

Real product impact

Minimal bureaucracy, fast decision-making, and direct influence on retention and growth.

Space for experimentation

Bring ideas, test new approaches, and own initiatives from concept to execution.

Professional development

Support for learning, courses, conferences, and growth in product and CRM expertise.

Strong team

A supportive environment where initiative, ownership, and results are valued.

Competitive compensation & benefits

Market-level salary with performance-based upside.

Flexible work format

Office / hybrid / remote depending on the collaboration model.

Work-life balance

Paid vacation, flexible schedule, and a healthy balance between work and personal life.

JarvisHeart is a rapidly expanding global IT & Tech company based in Cyprus, dedicated to its team, providing an inspiring dynamic work culture.Established in 2024, we are aimed to deliver services and solutions for businesses. We attract and retain the best IT professionals, offering avenues for development and progress to provide exceptional solutions to clients around the globe. Join us and become a part of JarvisHeart’s success story.

Core Responsibilities

• Player Support via Live Chat: Handle inbound player inquiries through live chat and email - account issues, bonuses, payments, and general platform questions.
• Outbound Calls: Conduct outbound calls when required to follow up on unresolved cases, clarify player issues, or complete verification procedures.
• Issue Resolution & Escalation: Resolve standard and complex player issues independently; escalate edge cases to relevant teams (Antifraud, Billing, Retention) when necessary.
• CRM & Ticket Management: Accurately log all interactions in the CRM system, maintain case documentation, and follow established support workflows and scripts.
• Quality & Compliance: Follow quality standards, internal guidelines, and responsible gambling policies in every player interaction.

Requirements

• Minimum 1 year of experience in a customer support role — preferably within iGaming, betting, FinTech, or a closely related industry.
• Strong written English communication skills (B2+ level); ability to convey information clearly and professionally in chat and email.
• Confident verbal English for outbound calls and voice communication when needed.
• Proficiency with CRM and chat systems (LiveChat/Helpdesk/Intercom/Zendesk); comfortable navigating multiple tools simultaneously.
• Stress-resistant and solution-oriented — able to stay calm and constructive with demanding or frustrated players.
• Basic understanding of iGaming mechanics: casino products, sports betting, bonus structures.
• Own equipment required: personal computer/laptop meeting minimum performance requirements, stable internet connection (min. 20 Mbps).

Nice to Have

• Knowledge of KYC / AML procedures.
• Familiarity with responsible gambling frameworks.

Work Schedule 

Working Hours: Rotating shift schedule — 2 days on / 2 days off, 12 hours per shift.

Shift Times:

• Day shift: 09:00 – 21:00
• Night shift: 21:00 – 09:00

Remote Work Conditions:

• Fully remote position 
• Personal equipment required (PC/laptop + stable internet connection)

We are looking for an experienced Head of Customer Support to lead and scale our Customer Support department. In this role, you will be responsible for driving operational excellence, developing high-performing leaders, optimizing customer experience, and ensuring the support organization effectively contributes to overall business growth.

This is a strategic leadership position requiring strong people management skills, operational expertise, and the ability to execute multiple cross-functional initiatives in a fast-paced iGaming environment.

HOW YOU WILL MAKE AN IMPACT

• Lead, develop, and scale the Customer Support organization, including Team Leads and middle managers.
• Define and execute the department's strategy aligned with business objectives.
• Drive operational excellence across all customer support processes and service channels.
• Monitor, analyze, and improve key Support KPIs, including CSAT, QA, AHT, FRT, SLA, and operational efficiency.
• Build a strong leadership culture through coaching, mentoring, succession planning, and performance management.
• Manage multiple cross-functional initiatives simultaneously, collaborating with Product, Payments, Risk, Compliance, CRM, and other departments.
• Identify operational bottlenecks and implement scalable process improvements.
• Lead workforce planning, resource allocation, and organizational design to support business growth.
• Own departmental reporting and regularly present performance insights and strategic recommendations to senior leadership.
• Drive automation initiatives, AI solutions, and chatbot implementation to improve customer experience and operational efficiency.
• Ensure a customer-centric approach while balancing business goals and operational performance.
• Continuously improve customer journeys, support quality, and team productivity.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Minimum 2–3 years of leadership experience in Customer Support or Customer Success.
• Experience in Gambling industry.
• Exceptional ownership, with the ability to simultaneously lead 15–20 projects
• Experience managing Team Leads or middle managers, not only individual contributors.
• Strong understanding of Customer Support operations, including KPIs (CSAT, QA, AHT, FRT, SLA, etc.).
• Experience managing cross-functional projects and collaborating with Product, Payments, Risk, Compliance, and other business units.
• Strong people management skills, including coaching, performance management, succession planning, and conflict resolution.
• Experience with workforce planning, team scaling, and organizational design.
• Strong analytical skills with the ability to make data-driven decisions.
• Experience managing departmental reporting and presenting results to senior leadership.
• High-level understanding of Payments operations, including withdrawals, KYC, payment workflows, chargebacks, and customer payment journeys.
• Excellent written and verbal English communication skills (C1+).
• Experience implementing AI solutions, automation, or chatbot technologies.
• Strong leadership, ownership, and strategic thinking skills.

Nice to Have

• Experience managing VIP Support, Quality Assurance, Learning & Development, or Customer Operations teams.
• Knowledge of AML, Fraud Prevention, and Compliance processes.
• Experience working with BI tools such as Power BI, Looker Studio, or Tableau.
• Advanced Excel or Google Sheets skills.
• Experience with CRM and Customer Support platforms such as Customer.io, Smartico, Intercom, LiveChat, Zendesk, or similar.
• Experience managing departmental budgets and resource planning.
• Experience supporting international and multilingual teams.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

Evoplay is a Ukrainian product IT company that complete B2B solutions for the online gaming industry.

Position Overview:

As a Jira and Confluence Administrator, you will be responsible for the administration, configuration, and maintenance of our Jira and Confluence instances. You will play a critical role in ensuring the smooth operation and optimal utilization of these platforms to support our teams in project management, collaboration, and knowledge sharing.

Key Responsibilities:

1. Platform Administration:

• Administer Jira and Confluence instances, including user management, permissions configuration, and customization of workflows, issue types, and fields. Jira (server and cloud), сonfluence, Bitbucket, Crowd)

• Perform regular maintenance tasks such as upgrades, patches, and backups to ensure system reliability and performance.

2. Configuration and Customization:

• Configure Jira projects and Confluence spaces to meet the specific requirements of our teams and projects.

• Customize Jira workflows, screens, and dashboards to streamline processes and enhance productivity.

3. Integration and Automation:

• Integrate Jira and Confluence with other tools and systems used within the organization to facilitate seamless data flow and collaboration.

• Implement automation rules and workflows using Jira and Confluence plugins to optimize task management and documentation processes.

4. User Training and Support:

• Provide training and support to users on Jira and Confluence functionality, best practices, and troubleshooting techniques.

• Serve as the primary point of contact for user inquiries and technical issues related to Jira and Confluence usage.

5. Corporate IT Services:

• Administer other corporate IT services such as Gitlab, LDAP, GCP.

• Ensure the proper functioning and integration of these services with other business applications and systems.

Qualifications:

• Experience in a similar position for 2 years.

• Experience with Atlassian stack:

- Jira

- Confluence

- Bitbucket

- Crowd

• Understanding of the functioning of Linux systems.

We offer:

• L&D center with courses for employees and top managers;

• Rotation program;

• Paid leave;

• Sick days;

• Self-learning library, access to paid courses;

• Stable payments;

• Evoplay discount program;

• Flexible work schedule / remote work;

• Group discussions and individual sessions with a psychologist.

RedCore is an international business group that creates technological solutions for digital markets. 

Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

Powering Growth from the Core — this is the key mission laid under RedCore’s strong foundation. This is how we consistently stay ahead: by evolving and creating scalable solutions, while remaining committed to open and transparent communication with our partners.

We’re looking for a sharp and driven Senior SEO Specialist to join our team!

Requirements:

• 5+ years of SEO experience with proven successful cases;
• 2+ years in iGaming;
• Strong understanding of search engine algorithms;
• English level B1+, Ukrainian/Russian;
• Experience in developing and executing SEO strategies (content, technical SEO, link building, UX);
• Basic HTML/CSS knowledge for SEO needs;
• Experience with high-load and multi-regional websites;
• Strong technical SEO expertise;
• Experience with SERM and Parasite SEO;
• Proficiency with SEO tools;
• Experience in A/B testing and bot behavior analysis;
• Cross-team collaboration (devs, content, link building);
• Understanding of business metrics and ability to justify decisions;
• Mentoring experience;
• Experience in automation of SEO processes.

Will be plus:

Experience working with AI agents (Claude Code, Codex, Cursor)

Responsibilities:

• Full ownership and independent management of projects;
• Steady growth in traffic and rankings across projects;
• Improvement of business metrics (registrations, FTD);
• Achievement of intermediate SEO strategy goals;
• Reduced dependency of projects on the team lead/manager;
• Scaling successful use cases across other projects;
• Initiating new ideas and approaches;
• Collaboration with the content team;
• Collaboration with the link-building team;
• Collaboration with the development team;
• Achievement of defined project KPIs;
• Budget control across projects;
• Testing hypotheses to improve project metrics and analyzing test results;
• Preparing pre-sale SEO audits for potential clients.

Our benefits to you:
- Modern corporate equipment based on macOS or Windows and additional equipment are provided
- Paid vacations, sick leave, personal events days, days off
- Referral program — enjoy cooperation with your colleagues and get the bonus
- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
- Rewards program for mentoring and coaching colleagues
- Free internal English courses
- In-house Travel Service
- Multiple internal activities
- Other benefits could be added based on your location

Interloom is a Berlin-based startup. We are building the first navigation system for work (think about of it as Claude Cowork for Enterprises). We are now looking for an AI Engineer to join our AI Engineering team. We are flexible on level. This role is a strong fit if you have solid SWE fundamentals and a deep interest in building production agent systems. Work from the Berlin office, hybrid or remote (+-1 hour from CET). 
 

Most companies run on operational knowledge that never fully makes it into documentation: decisions hidden in tickets, emails, workflows, internal tools, and the heads of experienced employees. Interloom captures how expert teams actually resolve work and turns it into a living context graph - a memory layer that lets AI agents act on a company's real, proven decisions instead of generic training data.

We are already working with enterprise customers such as Zurich Insurance, JLL, and Fiege across facility management, insurance, banking, logistics, energy, and ITSM. In March 2026, we raised a $16.5M seed round led by DN Capital, with participation from Bek Ventures and Air Street Capital.

About the role
You will work end-to-end on the systems that make our AI agents capable, reliable, and safe in production. This is practical engineering work close to real users and real enterprise workflows. The details matter: context building, tool design, retry and recovery paths, observability, and evaluation quality often determine whether an agent actually works in production.

What you will do

• Build and refine agent capabilities through tools, skills, and integrations that are safe, observable, and easy for LLMs to use correctly.
• Improve the agent runtime: tool calling, orchestration, error handling, handoffs, and recovery paths.
• Identify agent failure modes and improve reliability so agents fail safely instead of silently.
• Build and improve evaluation frameworks: scenarios, graders, and tooling for testing agents across multi-step workflows.
• Work closely with product and customer problems, not only isolated research tasks.
• Help shape how production-grade agent systems should be built.

What we are looking for

• Strong backend engineering experience, ideally with Python.
• You write tested, type-checked, maintainable code.
• Solid understanding of relational databases, especially Postgres/SQL.
• Good API design skills.
• Interest in LLMs beyond prompting: tool calling, context design, evaluations, observability, and failure modes.
• Ability to take a bounded problem, make a small plan, ship the change, and communicate tradeoffs clearly.
• Comfort working close to product problems and real users.

Nice to have

• Practical AI/LLM engineering experience.
• Experience with context engineering, RAG, agent frameworks, evaluations, or LLM observability.
• Experience with Temporal or other durable workflow engines.
• Experience using metrics and evaluation data to improve system quality.
• Experience building reliable systems for enterprise customers.

How we work

• Small teams with real ownership.
• Minimal bureaucracy.
• We ship working software to users early.
• We value precise thinking, plain language, and written context.
• Humans stay in control; agents handle routine work so people can focus on decisions that matter.

Compensation and benefits

• VSOP, so you share in the upside you help build.
• Pick your own workstation and hardware.
• Comfortable offices in Munich and Berlin.
• Hybrid work if you are in Berlin; remote is possible otherwise.
• Annual company retreats.
• High-trust engineering culture.
• Clear growth paths as the company scales.

Location

Berlin hybrid or remote. If you are in Berlin, you can work from our office at Leuschnerdamm 13. Otherwise, remote work is welcome as long as your working hours align with Central European Time. Occasional travel to the team and offsites may be needed.

Blackthorn Vision is looking for a QA/AQA Competence Manager (part-time) to support the professional growth and competency development of our QA community. In this role, you will participate in technical interviews, drive performance and skill assessment processes, support the development of QA/AQA engineers, and contribute to strengthening quality culture and engineering excellence across the company.

Requirements:

• 5+ years of commercial experience in QA/AQA;
• 2+ years of experience in leadership, mentoring, or competency development roles;
• Strong understanding of software testing principles, methodologies, and best practices;
• Experience with both manual and automated testing;
• Understanding of test automation frameworks and tools;
• Experience conducting technical interviews and evaluating QA/AQA candidates;
• Experience participating in performance review and employee development processes;
• Ability to assess technical competencies and provide constructive feedback;
• Understanding of modern QA trends, including AI-driven testing tools and AI-assisted engineering workflows;
• Strong communication and stakeholder management skills;
• Experience mentoring or supporting less-experienced engineers;
• Ability to collaborate effectively with Project Managers, HR, Recruiters, and engineering teams;
• Strong organizational and analytical skills;
• Proactive, people-oriented, and growth-focused mindset;

• Upper-Intermediate or higher level of English.

   

Responsibilities:

• Participate in technical interviews and assess QA/AQA candidates’ technical and soft skills;
• Support and facilitate Professional Performance and Skill Assessment processes for QA/AQA engineers;
• Provide recommendations regarding employee development, competencies, and career growth paths;
• Collaborate with managers and team leads to identify strengths and development areas for engineers;
• Support creation and maintenance of competency matrices and assessment frameworks for QA/AQA specialists;
• Provide regular feedback to employees and stakeholders;
• Participate in mentoring and knowledge-sharing initiatives within the QA community;
• Contribute to continuous improvement of QA competency development processes;
• Support internal talent growth and succession planning initiatives;
• Promote QA best practices, quality culture, and adoption of modern testing approaches, including AI-assisted QA practices across teams.

Description:
We are seeking a GenAl Developer with a strong background in Large Language Models (LLM) and GenAI engineering. This is a unique opportunity to work with Deloitte US clients and engage in global projects, leveraging your extensive skills in generative Al tools. As a pivotal member of our team, you will be responsible for translating complex business problems into data-driven solutions, drafting methodologies, and executing innovative
projects

Requirements:

• Minimum of 3 years of experience as a Back End developer.
• Strong proficiency in Python and experience with microservices architectures.
• Familiarity with orchestration frameworks (langchain, langgraph, crewai, autogen etc) and API integrations.
• Knowledge of Backend Frameworks such as Node.js and Django.
• Knowledge of APIs such as JSON and REST
• Good understanding of AI protocols and standards.
• Degree in Computer Science, Artificial Intelligence, Machine Learning or a related field
• Excellent problem-solving and analytical skills.
• Experience working on global teams collaborating via tools such as Jira, Teams, ADO.

• Advanced level of English.

   

Responsibilities:

• Implement effective and scalable Python code.
• Develop and implement GenAI applications including
• Large Language Models (LLM).
• Utilize GenAl engineering tools such as LangChain, RAG, Vector Database for implementation and optimization.
• Stay updated with Al protocols and standards and ensure their correct application in projects.
• Collaborate with other team members to understand requirements and develop solutions.
• Analyze complex problems, identify and define the computational requirements to solve them.

About Navis

Navis is a B2B SaaS platform that helps companies manage artificial intelligence at scale.

We are building a unified AI infrastructure where businesses can connect, manage, and control multiple AI providers—including OpenAI, Anthropic, Gemini, and others—through a single platform, without integrating with each provider separately.

Beyond providing a single entry point to AI models, Navis enables organizations to monitor AI spending, analyze model usage, optimize costs through intelligent recommendations, and centrally manage their AI infrastructure. Our vision is to become the operational layer for enterprise AI adoption.

We’re an early-stage international startup building the product from the ground up, giving every team member a real opportunity to influence both the product and the way the company operates.

About the Role

We’re looking for a Project Manager who can transform ideas into structured execution.

This isn’t a role for someone who simply updates task statuses. We’re looking for someone who enjoys building systems, creating efficient processes, and acting as the bridge between business, product, and engineering.

What you’ll do

• Organize and coordinate the work of the engineering team.
• Manage the product roadmap and ensure delivery of business priorities.
• Coordinate communication between the CEO, CTO, designers, and developers.
• Monitor timelines, dependencies, risks, and project execution.
• Ensure every task supports the overall product strategy.
• Create and maintain clear documentation and a structured knowledge base.
• Help design and improve internal operational processes from the ground up.

• Drive operational excellence across the company using modern collaboration tools.

   

Our tech & operations stack

• Notion — knowledge base
• Google Workspace — documentation
• Plane — project management
• Slack — team communication
• CRM — sales & customer management
• GitHub — development workflow

• Dashlane — password & access management

   

What we’re looking for

• 3+ years of Project Management experience in IT.
• Strong organizational and planning skills.
• Ability to prioritize and manage multiple parallel initiatives.
• Excellent communication and stakeholder management skills.
• Ability to work independently and make decisions.
• Experience creating clear documentation and structured processes.
• Ownership mindset and attention to detail.
• Genuine interest in AI technologies and modern software products.

• Intermediate (B1+) English or higher.

   

Technical understanding

You don’t need to be an engineer, but you should be comfortable discussing technical topics with the development team.

Experience with or understanding of:

• REST APIs
• Webhooks
• AI APIs (OpenAI, Anthropic, Gemini, etc.)
• Large Language Models (LLMs)
• AI infrastructure
• SaaS architecture
• Usage-based billing (Stripe or similar)
• Git Flow

• Software Development Life Cycle (SDLC)

   

Nice to have

• Experience working in startups.
• Experience with AI products.
• Understanding of API-first products.
• Familiarity with Plane.

• Experience working with cross-functional product teams.

   

Why join Navis?

• Build an international AI SaaS product from its earliest stage.
• Work directly with the CEO and CTO.
• Influence both the product and company processes.
• Help build the company’s operating system from scratch.
• See your ideas quickly become part of the product.
• Fast decision-making and minimal bureaucracy.
• Flexible working environment.

• Competitive compensation based on your experience and skills.

   

If you’re passionate about creating order from complexity, building scalable processes, and helping shape the future of enterprise AI, we’d love to hear from you.

Responsibilities:
 

Office Management

Organizing and ensuring the efficient day-to-day operation of the office.

Purchasing office supplies, equipment, and consumables.

Communicating and coordinating with contractors and suppliers.

Managing office-related expenses and administrative processes.

Coordinating office maintenance, repairs, and workspace management.

Organizing courier services, mail, and deliveries.

Maintaining a comfortable, organized, and productive office environment.

Organizing internal events, meetings, and team activities.

Assisting with onboarding and administrative support for employees.

Executive Support
 

Providing administrative and operational support to company leadership

Organizing business travel arrangements, including flights, hotels, transfers etc.

Handling business and personal-related requests.

Coordinating online and offline meetings.

Communicating with partners, clients, and internal teams.

Researching and organizing information upon request.

Supporting daily operational and administrative activities.

Managing schedules, priorities, and follow-ups when needed.

Requirements:

At least 1 year of experience in a similar position

Polish and English proficiency at B2 level or higher

Excellent communication skills

Strong organizational and multitasking abilities

Attention to detail and high level of responsibility

Proactive mindset and ability to make independent decisions

The company is ready to offer:

20 business days of paid rest.

Medical insurance.

50% compensation for sport activities / sessions with a psychotherapist / courses / English, etc.

Paid sick leave.

Sharing experience and knowledge between teams.

Work from a comfortable office in the center of Warsaw.

Unifight Finance is a fintech company operating in the payments / merchant acquiring space.

We are building a regulated payments infrastructure in the UK — and key functions, including compliance, are being designed from scratch (not maintaining legacy systems).

We are looking for someone who doesn’t “maintain compliance” - but builds it properly from the ground up.

You will be:

• the owner of the regulatory compliance function
• the internal auditor who actually challenges the business
• the person who can say “this is a risk” — and fix it

What you’ll be doing

• Build and own the Safeguarding Framework (PSR 2017)
• Run real internal audits across Finance and Operations
• Ensure safeguarding accuracy (reconciliation, segregation, deadlines)
• Own the breach register and investigate root causes
• Manage regulatory reporting to the Financial Conduct Authority (FCA Connect / RegData)
• Translate regulatory changes into real business processes
• Prepare board-level reporting (Compliance MI packs)
• Own Consumer Duty and conduct risk
• Ensure compliance with Visa / Mastercard frameworks (GARS / BRAM)

Who we’re looking for

• 5+ years in payments (EMI / PI / acquiring)
• Strong, hands-on knowledge of PSR 2017 and safeguarding
• Solid understanding of settlement cycles (T+1 / T+2)
• Experience submitting FCA reports
• Ability to identify issues — and actually resolve them

Not a fit if

• AML / Financial Crime only background
• Policy-only / theoretical compliance
• Banking compliance without payments exposure
• Consulting without ownership

Why this role stands out

• Build the compliance function from scratch
• Direct reporting line to CEO
• No AML — pure regulatory focus
• High ownership and autonomy
• Real impact on business and product

Conditions

• Remote / Hybrid / London
• Full-time, 9:00–18:00 UK time
• Direct reporting to CEO
• Fast decision-making environment
• Compensation discussed individually

At Dev.Pro, a US-based company, we're looking for contractors to work on projects that impact millions of people around the world. But we know it’s the people behind the tech who make it all happen, and we're looking for individuals who share our values and passion for making a difference. We truly value what makes each person unique and are building a workplace that’s inclusive, friendly, and supportive.

We invite a Test Automation Engineer to join our team. In this role, you'll design, maintain, and execute automated performance tests while supporting the existing test infrastructure and helping ensure the scalability, reliability, and overall performance of our cloud-based digital menu board solutions. You’ll work closely with developers, QA engineers, and stakeholders across multiple teams to provide actionable insights based on performance test results.

✅ Is that you?

• 3+ years of experience in software testing or test automation
• Strong proficiency in Python and object-oriented programming
• Experience working with cloud platforms, preferably AWS
• Ability to work with requirements and acceptance criteria
• Ability to analyze test results, troubleshoot performance issues, and communicate findings clearly
• Strong analytical and problem-solving skills with a data-driven approach
• Excellent communication and collaboration skills, with the ability to work effectively across cross-functional teams
• Willingness to learn new tools and technologies, including Gatling and Scala
• Upper-Intermediate English level

Desirable:

• Hands-on experience with performance testing
• Familiarity with performance testing tools such as Gatling or similar
• Experience with Jenkins and CI/CD pipelines
• Experience with Docker and containerization

🧩Key responsibilities and your contribution

In this role, you’ll develop performance tests, analyze system performance, and help engineering teams make informed decisions based on performance data.

• Develop, maintain, and execute automated performance tests for new and existing product functionality
• Analyze performance test results to identify bottlenecks, investigate issues, and provide actionable insights to engineering teams
• Monitor application and service performance in AWS during test execution
• Collaborate with developers and cross-functional stakeholders to support performance improvements
• Maintain and enhance existing performance test suites
• Participate in test planning, backlog refinement, and other Agile ceremonies
• Document test results and share performance findings with stakeholders
• Contribute to improving performance testing processes, tools, and best practices

🎾 What's working at Dev.Pro like?

✔️ 30 paid days off per year — take them whenever you want for vacation, holidays, or personal time
✔️ 5 paid sick days, up to 60 days of medical leave, and 6 paid days off per year for major family events like weddings, funerals, or the birth of a child
✔️ Partially covered health insurance after the probation, plus a wellness bonus for gym memberships, sports nutrition, and similar needs after 6 months
✔️ Grow your skills with English lessons, online training, conferences, and the option to explore new career paths

Our next steps:

✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Offer

We are looking for an IT Sales Manager who wants to grow in a technically complex, data-driven niche and work closely with international clients on real business challenges. You will focus on deep discovery, understanding client business needs, structured communication, and presale collaboration, helping clients navigate complex solutions and make informed decisions.

If you are curious, quick-thinking, comfortable in calls, and genuinely interested in understanding how businesses work - you will feel at home with us.

About the company

GroupBWT is a consulting firm specializing in data management, web scraping, and custom data platforms, with 16+ years of experience delivering data-driven solutions for international clients.

We help companies solve complex business challenges through large-scale data scraping, anti-bot systems, ERP integrations, and tailored data solutions designed around specific business needs.

We are also an AWS Accredited Partner, confirming the high technical and architectural standards of our solutions.

Requirements:

• 2–3+ years of experience in IT Sales / Business Development / Presale / AM / PM within IT outsourcing (mandatory).
• Strong ability to understand business needs, ask meaningful questions, and think in terms of solutions, not just services.
• Experience participating in discovery calls, presale discussions, or supporting negotiations together with the team.
• Basic understanding of software development processes and technical terminology (enough to confidently talk to clients).
• Confidence in client calls and meetings; ability to communicate clearly and think on your feet.

• Strong analytical mindset, curiosity, and the ability to “connect the dots” between business problems and technical solutions.

   

Will be a Plus:

• Experience with data-related projects (web scraping, data platforms, data engineering, analytics).

• Exposure to complex or custom IT solutions rather than simple, boxed services.

   

Key Responsibilities:

• Participate in discovery calls and client meetings, helping uncover real business needs, challenges, and decision criteria.
• Act as a business-oriented sales partner during client conversations - asking the right questions, structuring dialogue, and guiding discussions.
• Work closely with Presale / Delivery / PM teams to translate client needs into clear solution concepts.
• Explain technical ideas in a clear, business-friendly way, involving technical experts when deeper detail is required.
• Support negotiations, clarify scope and value, and help move deals forward through the decision-making process.
• Build trust-based relationships with clients through strong communication and understanding of their context.

What We Offer:

• Collaboration with technical experts - You’ll work alongside highly skilled technical specialists who will provide the necessary support to achieve your goals 
• Opportunities for professional and financial growth- we offer a clear path for development in a leading niche market, helping you grow both professionally and financially
• Cooperation with a company trusted by renowned clients - work in a company with extensive experience, a diverse portfolio of cases, and a client base that includes well-known and respected brands
• Corporate training and development – access to internal educational programs, training sessions, and workshops to enhance professional skills.
• Corporate discounts and partner benefits – special offers and discounts for employees and their relatives at one of the largest gym networks in Ukraine, as well as from other partner companies.
• Support for the Armed Forces of Ukraine – the company contributes to donations and initiatives supporting the Ukrainian Armed Forces.
• Corporate events – regular team-building activities, celebrations, and internal events to strengthen team spirit
• Educational support – reimbursement or partial coverage of expenses for courses, training, and certifications for professional development
• 21 paid vacation calendar days, 15 paid sick leaves and additional days off – enjoy a well-balanced work-life schedule with paid vacation, sick leave, and extra days off when needed.

Project Overview

The project involves the modernization of the HR-Suite platform, migrating existing functionality from a legacy Microsoft Access and VB6 environment to a modern technology stack based on C# and HTML5. The team will be responsible for designing, developing, and delivering scalable solutions that support future business growth and operational efficiency.

Required Skills

• C#
• .NET Core
• API & Service-Oriented Architecture
• HTML5
• AI integration and development
• German language

Preferred Skills

• Payroll and HRM domain knowledge (advantageous but not mandatory)
  Openinig for relocation to Spain or Portugal
  With German language

Senior Business Analyst

About

Good software should make complicated things feel simple. 

That's what we do at ClassOwl: we take the everyday chaos of running a school and turn it into one clean platform that teachers, students, parents and admins actually love. Now we need a Business Analyst who sees a tangled process and wants to bring order to it.

We encourage you to apply if you are an agile, smart, proactive, and intellectually curious person who loves building complex systems while keeping them inherently simple.

You will work with our Business stakeholders and customers, collecting and refining requirements while still being able to make decisions independently. You will collaborate fluently in German and in English, and derive correct insights into user behavior.

Requirements

• At least 4 years in a Business Analyst role
• Extensive theoretical and working knowledge of BA methodologies and tools
• Be able to write very well-structured and detailed user stories in the rule-oriented format
• Possess strong interpersonal skills and comprehensive experience working in a team with a complex stakeholder structure
• Experience creating well-organized documentation and diagramming complex flows
• Familiarity with Relational Databases to be able to understand complex data structures and identify necessary changes
• Bachelor’s degree; Master’s degree preferred
• Experience supporting a diverse set of customers or stakeholders simultaneously
• Ability to use AI tools to work faster, without compromising the quality of requirements
• Fluent German; English

Would Be a Plus

• Experience as a Business Analyst in the Education domain is an advantage
• Familiarity with Mobile platforms

What Will You Do

• Proactively work with stakeholders to identify business, solution (functional, non-functional), transition requirements, and business rules
• Analyze the current state (As-Is) as well as impact analysis (To-Be) and identify gaps
• Based on the analysis, be able to come up and suggest different approaches to business decisions
• Thoroughly polish user stories to cover every little detail to minimize product defects
• Prepare or modify existing BPMN diagrams to supplement user stories, specifications, and change requests
• Prepare user stories / change requests, work with the Engineering team and Designer during the delivery process to clarify the goal, requirements, corner-case scenarios, relevant test cases, etc.
• Bring structure and clarity to an existing backlog; and document implemented features