Jobs at Djinni

Dripify is looking for a Product Owner who can turn ideas, customer needs, and data into exceptional user experiences. You’ll do discovery, define solutions, and ensure Dripify continues to innovate in LinkedIn automation, analytics, email, and AI-powered outreach.
 

You’ll work closely with Head of Product and Operations, transforming business requirements into clear specifications, epics, and acceptance criteria. From gathering insights and conducting market and competitor analysis to refining processes and shaping solutions, you’ll make sure every feature is well thought-out, valuable, and perfectly integrated into the product.
 

You’ll collaborate with stakeholders, developers, QA, and UX/UI designer to ensure requirements are clear, technical questions are resolved, and features meet quality standards. You’ll turn feedback from sales, support, and other teams into actionable improvements, manage the backlog to ensure we’re always ready for development, and continuously improve how we collect data, document processes, and deliver updates.

We’re looking for someone who can balance vision with execution, someone who thrives on solving business challenges, understanding user needs and creating thoughtful solutions backed by research and data.

Requirements:

• 3+ years of experience as a Product Owner, Business Analyst, or similar role working with B2B SaaS products
• You deliver complete features end-to-end, from discovery and research to specification writing, prototyping, refinement, release, and post-launch evaluation
• You have hands-on experience with Agile/Scrum methodologies and work effectively in sprint-based teams
• You write clear, structured, and testable acceptance criteria, ensuring effective communication between product, design, development, and QA teams
• You have a strong analytical mindset and take initiative in conducting competitor research and gathering user feedback to shape impactful features
• You communicate effectively and align cross-functional teams, including designers, developers, QA, support, marketing, and sales around a shared product vision
• You have practical experience with Jira and Confluence for managing epics, user stories, backlogs, and product documentation at scale
• You work closely with UX/UI designer, use Figma for prototyping, refine flows, and ensure user-friendly, intuitive solutions aligned with product goals
• You demonstrate strong attention to detail and maintain high-quality specifications and documentation to reduce misunderstandings and rework
• You are proactive and take initiative, identifying product opportunities, proposing improvements, and driving innovation rather than simply executing assigned tasks.

• You have a proven track record of collaborating closely with designers, developers, and QA teams to successfully deliver end-to-end features that create real user value

   

Responsibilities:

• Own the full product lifecycle from discovery and research to prototyping, specification, development, release, and iteration
• Drive customer discovery through feedback, interviews, and analytics, and research competitors and market trends to identify opportunities and inform strategy
• Stay ahead of B2B SaaS best practices in LinkedIn automation, AI, and email outreach to propose innovative features and strengthen Dripify’s market position
• Make data-driven decisions aligned with product vision by evaluating alternatives, risks, and dependencies to balance user value, business impact, and feasibility
• Write clear, structured feature specifications with well-defined acceptance criteria, addressing all corner cases and minimizing rework, collaborate in Figma on prototypes, and translate ideas into scoped epics and stories
• Partner with developers and QA to refine requirements, validate solutions, and ensure high-quality releases while maintaining a prioritized backlog 2-3 sprints ahead
• Act as the bridge across product, engineering, design, marketing, sales, and support to align delivery and adoption
• Monitor post-release performance, gather feedback, and drive continuous improvements

• Continuously optimize product processes, deepen domain expertise, and report progress, risks, and priorities to the Head of Product & Operations

   

Work conditions:

• 100% remote position, providing flexibility and work-life balance.
• Competitive salary reflecting your skills and expertise.
• 24 days of paid vacation per year to recharge and relax.
• 10 days of paid sick leave.
• Educational opportunities.
• Compensation budget for medical and hobby/sport expenses.
• Generous budget for birthdays and anniversaries.
• Online and offline team events.
• A collaborative and innovative work environment with passionate team members.

Hiring process:

✅ Interview with Talent Acquisition Specialist (45-60min) — ✅ Test assignment — ✅ Final interview with Head of Product and Operations (90 min) — ✅ Reference check — ✅ Offer

Zeely AI is an all-in-one AI-powered marketing platform that helps small businesses and marketing teams grow and achieve their business goals.

The platform enables users to create high-quality ad creatives, UGC videos, viral content, banners, and more, as well as launch effective paid and organic campaigns on Facebook and Instagram.

In simple terms: we’ve made the world’s best AI marketing tools accessible to everyone — tools that were previously available only to large brands with expensive marketing teams.

Numbers that speak louder than words:

• 4 years on the market = a stable, profitable company backed by top-tier international investors
• 4× growth over the past year
• 1,000,000+ businesses already use Zeely, and the number is growing rapidly every day
• Top 3 in its category in the U.S. market
• 160+ team members
• Markets: U.S. + worldwide

We are not a startup searching for product-market fit — we are scaling what already works. And that comes with a different kind of challenge.

We are looking for a proactive, business-oriented Payment Operations Specialist who will take ownership of our payment infrastructure and billing operations. In this role, you will be responsible for monitoring and optimizing payment performance, improving acceptance rates, managing relationships with payment providers, and ensuring smooth billing operations.

Your Key Responsibilities:

Payments Infrastructure Management

• Ensure the stable operation of the payment infrastructure and maintain high payment processing quality
• Work with the payment orchestration platform and support its effective configuration
• Manage the implementation of new payment methods, providers, and payment configurations

Payment Provider Management

• Build and maintain effective relationships with payment providers, acquiring banks, and other vendors
• Coordinate the resolution of operational issues, incidents, and payment processing problems
• Drive and support initiatives aimed at improving payment performance
• Monitor provider performance and evaluate their effectiveness

Payments Performance Optimization

• Analyze acceptance rates and key payment decline reasons
• Identify opportunities to improve payment conversion and implement optimization initiatives
• Analyze retry logic performance and optimize payment recovery strategies
• Monitor key payment metrics and ensure their ongoing stability

Billing & Recurring Payments

• Administer and maintain the billing system
• Ensure the smooth operation of recurring payments, subscriptions, and billing flows
• Analyze the impact of billing changes on payment performance and customer experience

Data-Driven Decision Making

• Analyze payment data and provide actionable recommendations to improve payment processes
• Prepare regular reports on core payment KPIs
• Collaborate closely with Product, Finance, Risk, and Engineering teams to deliver payment-related initiatives

What we’re looking for:

• 3+ years of experience in Payment Operations, Payments Management, or Billing Operations
• Strong understanding of the online payment lifecycle, card processing, and billing systems
• Hands-on experience working with payment orchestration platforms (experience of working with Solidgate is an asset)
• Experience configuring payment routing and a solid understanding of payment routing strategies
• Experience working directly with payment providers and resolving operational payment issues
• Experience optimizing payment conversion and improving acceptance rates
• Hands-on experience with recurring payments and subscription-based business models
• Good understanding of key payment metrics (including acceptance rate, decline rate, and retry logic)
• Strong analytical mindset with the ability to make data-driven decisions
• Proficiency in Excel; SQL knowledge is considered a plus
• High level of ownership, proactivity, and excellent communication skills

Nice to Have

• Experience with data visualization tools (Tableau, PowerBI)
• Experience in SaaS or subscription-based products
• Understanding of Fraud Prevention and Risk Management processes

Why it’s exciting to work with us:

• Work with cutting-edge technologies and contribute to building AI-powered tools
• Join a strong A-level team that motivates you to grow and achieve more
• Remote-first approach: work from anywhere, with the option to visit our offices in Warsaw and Kyiv
• Paid day offs and sick leaves — we care about your work-life balance
• Regular performance reviews to ensure your growth is transparent and rewarded
• Financial support — consultations for private entrepreneurs from our dedicated finance team
   

Recruitment process: Intro call > Hiring Team Interview > Final Interview > Reference Check > Offer
 

If you're excited about optimizing payment operations and building scalable payment solutions, we'd love to hear from you. Apply now and become part of our team!

UITOP, a design & development team, we help B2B SaaS products feel simple, modern, and easy to use. As our SDR, you will be the first point of contact, building relationships and moving leads through the funnel toward intro calls. You’re an open-minded, results-driven individual who takes initiative and enjoys testing different approaches to find the best leads!

Responsibilities

• Manage LinkedIn profiles, create content, and engage with potential prospects.
• Contact prospects via LinkedIn and email to convert MQLs into SQLs.
• Craft personalized outreach messages aligned with our ICP and services.
• Propose new lead sourcing strategies and align with marketing/sales teams.
• Own the outbound process and drive continuous improvements.
• Analyze performance and make data-driven decisions to scale outreach.

Requirements

• A curious and open-minded personality. You are naturally interested in the "why" and "how" of things.
• 6+ months of experience in SDR, lead generation, or outreach positions.
• Proficient in LinkedIn and experienced with outreach automation tools.
• Experience in creating email and LinkedIn sequences.
• Effectively communicate the company’s value proposition and be able to read through objections and answer competitive questions.
• Understanding of Sales and Marketing principles.
• Proactive, analytical thinker with a growth mindset and a sense of humor.
• Committed to constant self-improvement and adapting based on feedback.
• Intermediate/Upper Intermediate English.

Bonus points

• Experience in the B2B segment, specifically Design & Development services.
• Experience in social selling on LinkedIn.
• Experience with sales enablement tools.
• Experience with writing posts.

Benefits

• 18 working days of vacation and 10 sick days.
• 50% coverage of English and professional courses.
• Mentorship and support from experienced colleagues.
• Competitive salary with constant performance and salary reviews.
• Financial compensation of coworking 100% (during blackouts).
• Flexible work schedule, remote.

To get things started, we’ll ask you to fill out a short form. It’s the best way for us to really see the person behind the CV. If you don’t hear back from us within two weeks, it means we’re moving forward with other candidates for now. Many thanks for your time and for understanding our process. 

We are a team of Lean Startup professionals for whom entrepreneurship and startup culture are not just a job, but a way of life.We are not just “to beat around the bush” ones who aim to fulfil all of the customer’s requests by adding more features to the project while “wasting the client’s budget”. We prefer to leave that to the classic outsourcing companies!
Our rich experience, enriched by hands-on work with startups and the application of the Lean Startup approach, is the key to our outstanding efficiency. Being on the market for 3 years, we have launched over 70 successful startups from scratch, working with clients around the world.

💡 We Create Startups for Clients from Different Countries
We specialise in helping entrepreneurs and startups from America/Europe launch successful digital startup at early stages. Our goal is not just to launch, but also to assist with the full understanding of the real market demand for the product, thereby saving years of work and significant budgets of our clients.

👥 A Team of Over 40 Experts
Our team consists of more than 40 specialists, each fully immersed in projects and ready to offer the best solutions at every stage of product development.


🚀 Our Advantages:

• Technological and Process Innovation. We actively integrate the latest technologies into our work and constantly update and automate our processes to avoid bureaucracy and accelerate results.
• Individual Approach to Projects. We are not just task executors; we strive to understand the unique needs of each project and realise them based on our expertise and innovative approaches.
• Strong Team Culture. Our team is distinguished by a high level of mutual assistance and support, openness to feedback, and an absence of toxicity, which contributes to a favourable environment for the growth and development of both projects and the personal development of each employee.

• 4-Day Work Week (Mon-Thu): Enjoy a flexible schedule with a four-day workweek, giving you more time for learning, rest, and personal growth.
• Fully Remote Work with a Flexible Schedule: Enjoy the freedom to work from anywhere in the world with a schedule that suits you.
• 16 Days of Vacation: Take advantage of 16 days of annual leave to relax and recharge.
• Additional Personal Event Days Off: Enjoy extra days off for personal events to celebrate and take care of what matters most.
• Unlimited Sick Leave: Health comes first. Benefit from unlimited sick leave to ensure you have the time to recover without worry.
• Personal Technology Purchase Program: Get support in purchasing tech gadgets for personal use, keeping you up-to-date with the latest technology.
• Internal Currency for Additional Perks: Earn our internal currency and exchange it for delightful perks like company merchandise, sweets, and certificates for various activities.
• Online Team Building Activities: Engage in fun and interactive online team-building activities, fostering collaboration and strengthening our remote work community.
• Sabbatical Leave: Take a break to recharge or pursue personal projects with our sabbatical leave option.
• Full Entrepreneurial Support: Receive complete support for your entrepreneurial status, including accounting assistance.

About Us

At UITOP, we design and develop scalable B2B SaaS platforms across industries like logistics, finance, construction, and so on.

Job Summary
As a Ruby on Rails Developer, you’ll focus on backend development and work on AI-powered features, with AI being a core part of the product. You’ll join a team of 5 developers, a PM, a designer, and 2 QA engineers.

About project
We are building a US-based SaaS product for construction companies, focused on automating the permitting and approval processes in the construction industry.

What do you have

• At least 2 years of experience with Rails. 
• Proficient in Backend: you have at least two years of experience with Ruby and Ruby on Rails (most important), ideally 2-4 years.
• Frontend: Vanilla JavaScript, Hotwire with StimulusJS & Turbo a bit.
• Knowledge of Data Stores: Postgres and Redis; Sidekiq; S3. 
• Experience with Stimulus, TailwindCSS. 
• Experience with cloud environments, Terraform, networking and security concepts. 
• Good English communication skills (B2+), be ready to communicate with clients.

Bonus points

• Experience with cloud environments (AWS, GCP, or Azure), Terraform, networking, and security, as well as DevOps practices.
• Experience with AI integrations and AI-powered automation.

What we have

• Regular performance and salary reviews. 
• Working with complex large-scale SaaS projects, from 6 months.
• 18 working days of vacation and 10 sick days.
• Compensation 50% for professional development cources. 
• Free Internal English classes.
• Company equipment. We’ll provide a laptop after 6 months of work. 
• Financial compensation of coworking 100% (during blackouts).
• Flexible work schedule, remote.

We are looking for Salesforce Consultants to join our team for a global project.
Currently, we are open to consultants of different seniority levels and directions:
Salesforce Technical Consultants
Salesforce Functional Consultants
Middle Salesforce Consultants
Senior Salesforce Consultants
Lead Salesforce Consultants
Salesforce Solution Architects
We would especially be happy to connect with consultants who have experience with specialized Salesforce Clouds, particularly:
Industrial Cloud
Revenue Cloud / CPQ Cloud
Commerce Cloud
In this role, you will work with business requirements, solution design, Salesforce configuration, client communication, and the implementation of complex enterprise Salesforce solutions.
Depending on your experience, responsibilities may include discovery, requirements gathering, workshops, demos, functional requirements documentation, Salesforce configuration, participation in solution design, support for the delivery team, and communication with the client.
Relevant experience for this role:
Salesforce configuration
requirements gathering
discovery and workshops
solution design
functional requirements documentation
client communication
demos and presentations
support for delivery teams
working with complex B2B / enterprise business processes
Experience with Salesforce CPQ, Revenue Cloud, Commerce Cloud, Salesforce Industries / Vlocity, Manufacturing Cloud, Automotive Cloud, Energy & Utilities Cloud, Quote-to-Cash, pricing, quoting, product configuration, ecommerce, or order management processes will be a strong plus.
We are looking for someone who can work not only with Salesforce as a platform, but also with the client’s business processes: understand the need, structure requirements, suggest solutions, and clearly transfer them to the delivery team.
We offer remote work, a flexible schedule, a global Salesforce project, support from experienced Architects / Tech Leads, mentorship, knowledge sharing, and the opportunity to grow toward a Lead Consultant or Solution Architect role.

Role Overview

We are expanding our Salesforce development team and are looking for a motivated Salesforce Developer to join us. In this role, you will work on a variety of internal and client projects, contributing to the full development lifecycle. We offer a culture of mentorship, continuous upskilling, and a clear career path that allows you to grow toward specialized roles like Tech Lead or Solution Architect based on your performance and ambitions.

Key Responsibilities

• Develop & Maintain: Build robust solutions on the Salesforce platform using Apex, LWC/Aura, and Flow Builder.
• Optimize: Improve existing custom logic, resolve technical debt, and ensure high system performance.
• Integrate: Build and maintain seamless integrations with internal and external systems via REST/SOAP APIs.
• Collaborate: Participate in code reviews and work closely with Tech Leads and Architects to ensure alignment with best practices.
• Quality Assurance: Ensure high-quality code through comprehensive unit testing and adherence to Salesforce development standards.

• Document: Prepare technical documentation to support system scalability and knowledge sharing.

   

Requirements

• Experience: Proven track record in Salesforce development (Apex, Triggers, SOQL).
• Frontend: Solid understanding of Lightning Web Components (LWC) or Aura.
• Platform Knowledge: Deep understanding of Salesforce Data Model, Security concepts (Sharing/Visibility), and Governor Limits.
• Engineering Excellence: Familiarity with design patterns, Git version control, and CI/CD processes.
• Language: English level B2 or higher (both written and verbal).

Nice to Have (Bonus Skills)

Possessing experience or certifications in the following specialized Clouds will be considered a significant advantage:

• Sales Cloud: Expertise in automating complex sales processes and opportunity management.
• Marketing Cloud: Experience with Journey Builder, Content Builder, or AMPScript.
• Nonprofit Cloud (NPSP): Understanding the specific architecture and data models tailored for nonprofit organizations.
• Certifications: Salesforce Platform Developer I or II (PD1/PD2).

What We Offer

• Tailored Projects: Project allocation based on your current skill set and professional interests.
• Growth Path: A structured career development plan with support from experienced Tech Leads.
• Collaborative Environment: Direct access to architects and a culture of peer-to-peer learning.
• Flexibility: Competitive compensation, performance bonuses, and a fully remote work setup with a flexible schedule.

We are looking for a results-driven SEO Specialist to join our team and help scale our organic growth across multiple platforms. If you’re passionate about search strategy, technical optimization, and turning data into measurable traffic and revenue - this could be your next big opportunity.
 

Requirements:

• 2+ years of commercial SEO experience.
• Experience working with competitive niches; iGaming experience is a plus.
• Good understanding of the full SEO cycle: semantics, content, link building and technical SEO.
• Experience with SEO tools such as Ahrefs, Screaming Frog, Google Search Console and GA4.
• Ability to work with large datasets and analyse SEO performance.
• Understanding of key SEO metrics and traffic quality.
• Analytical mindset and ability to generate and test SEO hypotheses.
• English — Intermediate+.
   

Key Responsibilities:

• Contribute to SEO strategy development and implementation.
• Manage key SEO processes across assigned projects: content, link building and technical optimisation.
• Conduct keyword, niche and competitor research to identify growth opportunities.
• Generate and test hypotheses to improve organic performance.
• Monitor rankings, traffic and search performance and adapt SEO activities accordingly.
• Collaborate with Content, Marketing, Product, Development teams and external contractors.
• Monitor the quality and execution of SEO initiatives.
   

Benefits:

• Freedom to choose where to work: work from anywhere in the world with the freedom of remote options.
• Flexibility: enjoy flexible working hours that let you balance your personal and professional life while staying focused on delivering great results.
• Corporate English speaking club: improve your English proficiency with regular practice and expert guidance.
• A Culture That Cares: thrive in a friendly environment where a strong corporate culture builds connections, drives innovation, and makes you feel truly valued.
• Comfort Fuels Success: experience comfortable conditions that inspire productivity and foster professional growth, giving you the tools and space to excel.
• Accelerate Your Growth: seize career advancement opportunities in a rapidly expanding marketing company. As the company scales, so will your professional journey.

On behalf of our Client from France, Mobilunity is looking for a Backend Engineer – NestJS.

Our client is a table management software and CRM that enables restaurant owners to welcome their customers easily. The app is useful to manage booking requests and register new bookings. You can view all your bookings, day after day, wherever you are and optimize your restaurant’s occupation rate. Our client offers a commission-free booking solution that guarantees freedom above all. New technologies thus become the restaurateurs best allies for saving time and gaining customers while ensuring a direct relationship with them.

Their goal is to become the #1 growth platform for Restaurants. They believe that restaurants have become lifestyle brands, and with forward-thinking digital products, restauranteurs will create the same perfect experience online as they already do offline, resulting in a more valuable, loyalty-led business.

Requirements:

• 5+ years building backend applications with NestJS
• Strong product ownership with experience taking features from concept to production
• Experience designing scalable REST APIs and backend services
• Comfortable working with legacy codebases and improving existing systems
• Working knowledge of React
• Experience with AWS

• Active daily use of AI development tools (Claude Code, Cursor, Copilot)

   

In return we offer:

• The friendliest community of like-minded IT-people
• Open knowledge-sharing environment – exclusive access to a rich pool of colleagues willing to share their endless insights into the broadest variety of modern technologies
• Mobilunity Medical Insurance program designed to attend our teams’ needs
• Paid vacations and sick leaves, including 5 paid days per year that don’t require a sick note
• Perfect office location in the city-center (900m from Lukyanivska metro station with a green and spacious neighborhood) or remote mode engagement: you can choose a convenient one for you, with a possibility to fit together both
• No open-spaces setup – separate rooms for every team’s comfort and multiple lounge and gaming zones
• English classes in 1-to-1 & group modes with elements of gamification
• Neverending fun: sports events, tournaments, music band, multiple affinity groups

Come on board, and let’s grow together!

Design System Lead / Design Ops (Remote)

Our client is looking for a Design System Lead / Design Ops Specialist to help build an AI-friendly design system for an AI-first coaching platform.

This role sits at the intersection of product design, design systems, and AI-assisted prototyping. You will help create reusable UX patterns, scalable components, and structured documentation that improve collaboration between designers, engineers, and AI tools.

Responsibilities

Build and maintain a scalable Figma design system

Define reusable components, variants, tokens, layouts, and interaction patterns

Create clear and AI-friendly documentation for modern AI-assisted workflows

Collaborate with product, UX, and engineering teams to transform product flows into reusable UI patterns

Improve consistency between design and frontend implementation

Support rapid prototyping for dashboards, onboarding flows, feedback systems, and learning experiences

Establish Design Ops processes including naming conventions, governance, QA, versioning, and component adoption

Requirements

4+ years of experience in UI/UX, Product Design, Design Systems, or Design Ops

Strong expertise with Figma: components, variants, auto-layout, variables, design tokens, and prototyping

Experience building or maintaining design systems for complex digital products

Ability to simplify complex product logic into scalable UX patterns

Understanding of design-to-code workflows and collaboration with frontend engineers

Interest in AI-assisted design workflows and modern prototyping tools

English — Upper-Intermediate or higher

Nice to Have

Experience with AI products, gaming, coaching platforms, educational products, analytics systems, or complex dashboards

Familiarity with tools such as Cursor, Claude Code, Figma MCP, v0, Lovable, Framer, Webflow, or Storybook

Basic frontend knowledge (HTML, CSS, React, Tailwind)

Experience creating structured documentation for both humans and AI systems

Interest in strategy games or skill-based products

What Success Looks Like

A clean, scalable, AI-friendly design system

Faster feature prototyping without losing consistency

Improved design-to-development collaboration

AI-assisted tools generating outputs aligned with product patterns and UI logic

Conditions

Remote

Flexible collaboration

Long-term product opportunity

Delivery Manager

We are a boutique software development company working with international clients to build and grow digital products.

We are looking for a Delivery Manager who will own project delivery, client communication, and team coordination. This is not a purely administrative Project Manager role. We need someone who can proactively identify risks, manage expectations, and ensure successful delivery across multiple projects.

Responsibilities

Own end-to-end delivery for assigned projects and clients

Lead client communication, status meetings, and regular reporting

Ensure projects are delivered on time and with expected quality

Coordinate the work of developers, designers.

Identify delivery risks early and drive mitigation plans

Manage scope changes and align expectations with clients

Track project progress, milestones, and release plans

Remove blockers and improve delivery efficiency

Ensure transparency for both clients and internal stakeholders

Contribute to improving delivery processes and operational excellence

Support project onboarding and handover from sales/presales

Requirements

2+ years of experience as a Delivery Manager, Project Manager, or similar role in IT

Strong understanding of the Software Development Lifecycle (SDLC)

Experience working with outsourcing and/or outstaffing projects

Experience managing client relationships and stakeholder communication

Solid understanding of Agile methodologies (Scrum, Kanban)

Hands-on experience with Jira, Confluence, Notion, or similar tools

Ability to manage multiple projects simultaneously

Strong problem-solving and decision-making skills

Upper-Intermediate or higher English level (written and spoken)

Nice to Have

Experience with Upwork as project manager.

Experience in a small or growing software development company

Basic technical understanding of web and mobile development

Experience working with US and European clients

Background in account management or customer success

About the Role

We are not looking for a Jira administrator or a status collector.

We are looking for someone who takes ownership of delivery outcomes, proactively manages risks, aligns teams and clients, and ensures projects move forward predictably and successfully.

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies. 

We are looking for a Marketing Project Manager to join our team!

Requirements:

- At least 2 years of experience as a project manager Knowledge of SDLC and project management methodologies (Scrum, Scrumban, Waterfall);
- Basic understanding of marketing processes;
- Proficient user of Atlassian tools (Jira, Confluence);
- Experience in requirements analysis, resource estimation, project planning, risk, and change management;
- Excellent communication skills and ability to resolve conflicts and negotiate;
- Ability to take responsibility and make quick decisions;
- Ability to work in a multitasking environment;
- English language proficiency not lower than Upper-Intermediate.

Responsibilities:

- Oversee the implementation of tasks and delegate responsibilities across the department;
- Assume responsibility for ensuring tasks are completed promptly within the specified domain;
- Evaluate the results of tasks to verify their efficacy;
- Serve as a bridge between various team members;
- Improve procedures to maximize team productivity;
- Foster cooperation and interaction with other teams within the department and broader group of companies.

What are the conditions and bonuses?

☘️An exciting and challenging job in a fast-growing product company, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and other;

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

📍Beautiful offices in Warsaw, Limassol work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;

🧑🏻‍💻Laptop & all necessary equipment for work according to the ecosystem standards;

🏖Paid vacations, personal events days, days off;

🫖Paid sick leave;

👨🏻‍⚕️Medical insurance;

💵Referral program enjoy cooperation with your colleagues and get the bonus;

📚Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;

🧘Sport benefit;

🦄Multiple internal activities: online platform for employees with quests, gamification and presents for collecting bonuses, RedCore talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;

🎳Company events, team buildings.

We’re looking for a strong Head of Customer Support to join an international iGaming project and build a high-performing support function for Canada, Australia & New Zealand 

This is a great opportunity for someone who loves building things from scratch, knows how casino players think, and can turn Customer Support into a real part of the customer experience and retention strategy.

🔥 What you’ll own:

• Build and scale the Customer Support department from the ground up
• Hire, onboard, train, and develop a strong 24/7 support team
• Design the team structure, shifts, workflows, and escalation matrix
• Set up SLA, KPI, QA standards and performance reporting
• Manage player communication across live chat, email, and other channels
• Handle complex cases related to deposits, withdrawals, KYC, bonuses, accounts, and VIP players
• Build smooth cooperation with Payments, Risk, CRM/Retention, and Product teams
• Implement helpdesk tools, automation, knowledge base, scripts, and AI solutions
• Analyze player feedback and turn support insights into improvements across the customer journey
• Continuously improve CSAT, response time, resolution quality, and team efficiency

🎯 What we’re looking for:

• Proven experience as a Head / Lead of Customer Support in iGaming / Online Casino
• Strong B2C and player-facing support experience
• Experience building or significantly scaling a support team
• Solid understanding of casino operations and the player journey
• Hands-on knowledge of SLA, CSAT, FCR, response/resolution time, QA and workforce management
• Experience with 24/7 and multilingual support operations
• Strong leadership, ownership, and decision-making skills
• Confident English for working with international teams and Tier-1 players

⭐ A big plus:

• Experience with Canada, Australia, New Zealand or other Tier-1 markets
• Experience launching Customer Support for a new casino/product
• VIP Support expertise
• Experience with Zendesk, Intercom, Freshdesk, LiveChat or similar platforms
• Support automation and AI implementation experience

💫 Why join us?

You’ll join an international project at an early stage, with the freedom to build the Support function your way rather than inherit years of outdated processes.

You’ll have direct impact on team structure, tools, processes, customer experience, and the way Support works together with Product, Payments, Risk and Retention.

🌍 GEO: Canada / Australia / New Zealand
🏠 Format: Remote
⏰ Employment: Full-time
🎰 Industry: iGaming / Online Casino

We are seeking an experienced Mainframe Developer to design, develop, maintain, and support enterprise applications running on IBM Mainframe platforms. The ideal candidate will have expertise in COBOL programming, JCL, DB2, CICS, VSAM, and z/OS environments. This role involves working closely with business analysts, architects, QA teams, and production support teams to deliver reliable, high-performance mainframe solutions.

Key Responsibilities

• Design, develop, test, and maintain mainframe applications using COBOL, JCL, CICS, and DB2.
• Analyze business requirements and prepare technical design specifications.
• Develop and enhance batch and online transaction processing applications.
• Write, modify, and optimize COBOL programs for performance and maintainability.
• Develop and maintain JCL for batch processing, scheduling, and automation.
• Create and optimize SQL queries, stored procedures, and database objects in DB2.
• Develop and maintain CICS online applications and transaction programs.
• Work with VSAM datasets, file processing, and data migration activities.
• Perform unit testing, integration testing, and support user acceptance testing (UAT).
• Troubleshoot production issues, perform root cause analysis, and implement corrective actions.
• Support application deployments, system upgrades, and release management activities.
• Participate in code reviews and ensure adherence to development standards and best practices.
• Prepare and maintain technical documentation, design documents, and operational procedures.
• Collaborate with cross-functional teams including infrastructure, database administrators, QA, and business users.
• Support application modernization initiatives and integration with distributed systems.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 3–10+ years of experience in IBM Mainframe application development.
• Strong programming experience with COBOL.
• Hands-on experience with JCL, CICS, and DB2.
• Experience working in IBM z/OS environments.
• Knowledge of VSAM file structures and file handling.
• Strong debugging, analytical, and problem-solving skills.
• Experience with software development lifecycle (SDLC) methodologies.
• Excellent communication and collaboration skills.

Preferred Qualifications

• Experience with IBM z/OS Connect and REST API integration.
• Knowledge of Mainframe modernization initiatives.
• Experience integrating mainframe applications with cloud or distributed systems.
• Familiarity with Agile/Scrum development methodologies.
• Experience with DevOps practices for mainframe applications.
• IBM Mainframe certifications are a plus.

Soft Skills

• Strong analytical and troubleshooting abilities.
• Excellent verbal and written communication skills.
• Ability to work independently and collaboratively.
• Strong organizational and time-management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Attention to detail and commitment to quality.

Production Support Responsibilities

• Provide Level 2/Level 3 production support for mainframe applications.
• Investigate and resolve application incidents and batch failures.
• Monitor daily batch processing and online transactions.
• Perform root cause analysis and implement permanent fixes.
• Support disaster recovery and business continuity activities.
• Coordinate application deployments and production releases.
• Ensure compliance with enterprise security and operational standards.

Nice to Have

• Experience with Financial Services, Banking, Insurance, Healthcare, or Retail domains.
• Knowledge of Java or .NET integration with mainframe systems.
• Experience with API enablement of legacy applications.
• Familiarity with cloud integration and hybrid architecture.
• Experience with CI/CD pipelines for mainframe applications.

We're a fast-growing company in the HVAC industry building a community and online school for contractors and business owners across the US market. 

We're looking for a strong Project Manager who can own our entire events and community ecosystem — from weekly webinars to large-scale conferences — and run it without hand-holding.

What you'll own

• Online School / Community — coordinate content, participants, chats, engagement
• Webinars & Workshops — full cycle: planning, funnels, execution, follow-up
• Community Management — organizing members inside the school/community, segmenting participants into groups, managing onboarding, engagement, and communication flows

• CRM & data — ensure all leads and attendees flow correctly into GoHighLevel

   

What we're looking for

• 2+ years as a Project Manager — ideally in an online school, infobusiness, or edtech
• or experience as a producer / school manager in an online education company
• or PM background in an agency that worked with infobusiness clients
• Strong understanding of how online communities and info-products work
• Experience with webinar tools (StreamYard or similar), landing pages, email sequences
• GoHighLevel experience — strong plus
• Exceptional soft skills: ownership mentality, structured thinking, proactive communication
• Fluent English (written and spoken) + Ukrainian or Russian
   

You'll be measured on

• Events executed on schedule
• Webinar registration & attendance rates
• Qualified leads generated from events
• Community engagement and retention
• Your ability to take tasks off leadership's plate — not add to it
   

Why join

• Direct collaboration with company founders
• High ownership, high visibility role
• Niche B2B market with strong community upside
• Remote-first, results-driven culture
• Room to grow as the school scales