Jobs at Djinni

We are looking for a Lead Generation Specialist to help us find and qualify potential clients in the IT outsourcing and outstaffing market.

Responsibilities

• Search for potential B2B clients through LinkedIn, email, and other channels
• Build and maintain targeted lead lists
• Find and research relevant decision-makers
• Conduct personalized outreach
• Generate and qualify leads
• Maintain CRM and keep lead data up to date
• Track outreach activities and results
• Pass qualified leads to the Sales team

Requirements

• 6+ months of experience in Lead Generation
• Required: experience in IT outsourcing and/or outstaffing
• English B2+
• Understanding of B2B lead generation
• Experience with LinkedIn / LinkedIn Sales Navigator
• Ability to research companies and decision-makers
• Ability to write personalized outreach messages
• Proactive and self-driven mindset
• Strong attention to detail

We’re looking for a Business Development Manager to help us find new clients, build strong client relationships, drive sales and grow our partner network.
If you know how to communicate in a way that makes clients genuinely look forward to your next message, we’d love to have you on our team

 Requirements
- Strong written and spoken English (Upper-Intermediate+);
- At least 1+ years of experience in IT outstaff / outsource sales;
- Excellent communication and relationship-building skills;
- Structured approach to CRM management;
- Proactive mindset, analytical thinking, attention to details and initiative.

Key Responsibilities
Primary:
- Drive sales and manage the client base;
- Communicate with clients, partners, and candidates via Telegram, Linkedin, WhatsApp, Email – quick responses & follow-ups
- Conduct intro calls and briefings: gather key information, validate expectations, and help clients shape their requests;
- Qualifying requests and make a proposal;
- Maintain and update CRM systems (HubSpot, Monday);
- Contract stage management and negotiating the terms.

Secondary:
- Prepare for conferences and events, conduct intro calls, and follow up with leads afterward;
- Explore and test new sales channels;
- Other tasks.

Working Conditions

• Remote work
• Dynamic working environment
• Paid vacation: 10 working days per year + 2 additional days for each subsequent year worked (up to a maximum of 18 days)
• Paid sick leave: up to 10 working days per year

Interview process:

1. Pre-screen interview

2. Test task

3. Final interview

Let’s start with what PLANEKS offers:
 

• Fast and comfortable hiring process.
• 100% remote work opportunity and flexitime - choose working hours between 8:00-20:00.
• Salary paid in USD + tax compensation. Revision every 12 months. We want everyone to be confident in what tomorrow brings.
• $$$$ budget - Travel tickets, Work equipment, Health insurance, Software, Sport, Training.
• Everything to ensure a good rest. YES: Paid vacation, national holidays, sick leaves (and support in case of serious diseases). NO: overtime, work on weekends.
• A friendly and professional team that supports you. Well, we're proud of how we handle that. So you can always count on us.
• Speaking clubs with a native speaker to constantly maintain your English level.
• No bureaucracy - transparent processes and flat management. Working remotely means keeping things as simple as possible to work efficiently.

Requirements:
 

• 4+ years of experience as an IT Recruiter, managing full-cycle recruitment processes in IT outsourcing and outstaffing companies.
• Experience in hiring for technical roles (Python engineers, QA, DevOps, and other engineering roles) as well as non-technical roles (marketing, sales, business analytics, etc.).
• Strong sourcing skills and ability to choose effective channels and strategies.
• Hands-on experience with sourcing tools (LinkedIn, job boards, Boolean search, AI tools).
• Ability to effectively assess candidates (both hard and soft skills);
• Ability to manage vacancies from intake to offer stage.
• Ability to work with hiring managers - clarify requirements and align expectations.
• General understanding of web development technologies and SDLC.
• Strong communication skills and Intermediate English. 
• Growth mindset and a proactive approach to improving recruitment processes.
   

Responsibilities:

• Manage full-cycle recruitment - from intake to offer and onboarding.
• Work on multiple vacancies  with different requirements and seniority levels.
• Improve and implement sourcing strategies to increase hiring efficiency.
• Ensure a positive candidate experience throughout the hiring process.
• Collaborate closely with hiring managers and keep hiring progress transparent.
• Maintain accurate data in ATS, keep recruitment data up to date, and track recruitment performance.
• Maintain internal recruitment reporting.
• Contribute to improving recruitment processes and overall hiring quality.

We are looking for a Full Stack Engineer to join our team for a long-term project.

Project

A SaaS-based, data-driven eCommerce platform built on AI-powered, fully cloud-native technology for the North American market.

Responsibilities

• Build and own services across the pipeline — ingestion API, validation, stream processing, adapters, serving API.
• Write dbt models that turn raw events into trustworthy sessions, KPIs, and attribution (session stitching, credit assignment, before/after reporting on merchandising changes).
• Build the browser-side tag and the validation tooling that tells an implementation engineer exactly which events are missing or malformed.
• Build the UI layer — dashboards and embedded analytics — on top of the data you modelled.
• Make it operable: idempotent ingest and replay, deduplication, provenance, tracing, data-quality checks, tenant isolation, GDPR handling.

Required Skills and Experience

• 5+ years building production backend services and the web UIs on top of them.
• Strong in at least one backend language (TypeScript/Node, Python, Java/Kotlin, or Go) and comfortable in modern JavaScript/TypeScript on the front end (React or similar).
• Real experience with event-driven systems: message queues or streams (Kafka, Pub/Sub, Kinesis), schema evolution, at-least-once delivery, idempotency.
• Solid SQL and data modelling — you can design a warehouse schema and reason about why an aggregate is wrong.
• Cloud-native delivery: containers, CI/CD, infrastru

• You care about data correctness and can explain a metric's definition to a non-engineer.

   

Nice to Have

• Snowflake and dbt.
• Azure (also GCP/AWS — we're multi-cloud by design).
• Looker or another semantic/BI layer, embedded analytics.
• Clickstream or product analytics work: beacons/tags, sessionization, attribution models.
• E-commerce, search, recommendations, or merchandising domain experience; Shopify integrations.
• Privacy and compliance work (GDPR, SOC 2).

We Offer

• Full-time remote position
• Long-term project
• Opportunity to work with modern cloud-native and AI-powered technologies
• Friendly and professional international team

We are looking for proactive, disciplined, and highly accountable Product Delivery Managers to join our team.

Responsibilities:

• Driving clear, structured, and proactive communication with clients through written updates, reporting, and calls;
• Ensuring delivery stays aligned with the client’s product goals, user needs, and business priorities;
• Taking ownership of planning and scope management, ensuring both the team and client understand progress, risks, and next steps;
• Control the quality and consistency of all deliverables - no gaps, no surprises.
• Thinking beyond tasks - focusing on how delivery supports the product’s success;
• Analyzing delivery performance and continuously pushing for improvement in process, outcomes, and alignment with the product vision.

Requirements:

• Minimum 2 years of hands-on experience in managing digital products or software delivery;
• English level - C1;
• Profound knowledge of Agile methodologies (Scrum, Kanban, Waterfall) and other mgmt frameworks;
• Strong product thinking - understanding how delivery decisions impact user value and business outcomes;
• Outstanding communication, escalation, and expectation management skills;
• Strong risk management, problem-solving, and negotiation skills;
• High demands and expectations from your work - no excuses, no half-measures;
• Leadership qualities: confidence, ownership, clarity;
• Solid understanding of business environments and ability to align delivery with business goals.

We offer:

• Comfortable working hours (10-19 Kyiv time zone);
• Regular result-based performance and salary reviews;
• Bonus system;
• Attractive social package (unlimited and fully paid sick days, fully paid vacation, birthday day off, etc;)
• Corporate equipment on request;
• Fully or partially funded education (courses, certifications, conferences, etc.)
• Partial payment for English and Sports;
• Friendly and open-minded team;
• Established product-focused environment;
• Range of tasks, from quick and simple to challenging investigation to run;
• Cheerful & dynamic environment;
• Virtual workspace with perspective to move into one of the offices;
• Mentorship.

Hiring steps:

• First interview with the Recruiter;
• Second interview with the Squad Lead;
• Job Offer.

We are looking for an English-speaking Dispute Management Specialist with strong customer service skills and hands-on experience handling payment disputes. You’re someone who can stay calm when dealing with difficult cases, communicate clearly with customers, and make the right judgment when deciding how to respond.

What you’ll do:

As a Dispute Management Specialist, you’ll handle customer cases across different channels and take ownership of payment-related disputes, refunds, and escalations.

You’ll be trained on our dispute management processes and work closely with the team to handle cases efficiently and accurately. You’ll gain hands-on experience managing disputes through platforms such as PayPal, Adyen, Klarna and Stripe with a particular focus on PayPal disputes.

You’ll also:

• Manage and respond to payment disputes, ensuring cases are supported with accurate documentation and information
• Communicate proactively with customers to resolve disputes and find the best possible outcome
• Handle refunds and identify recurring issues or trends
• Use Zendesk and other CRM systems to manage and prioritize customer cases
• Deal with sensitive or negative customer feedback, including Trustpilot reviews, in a professional and customer-focused way
• Follow internal workflows for escalation and ticket prioritisation
• Use good judgment when deciding how to respond to different customer situations
• Provide clear reporting and feedback on recurring customer issues, disputes, and refund trends

You’re not just following scripts. You’ll need to understand each case, identify the root cause, and use your judgment to determine the best way forward.

• Chargeback experience 

What we’re looking for:

• Excellent English – both written and spoken
• Previous experience in dispute management, payments, or a similar role
• Hands-on experience handling PayPal disputes is a big plus for us.
• Experience with other payment platforms such as Adyen, Klarna, Stripe, or Airwallex is a strong advantage
• Strong digital and computer skills – you’re comfortable working across multiple platforms
• Experience with Zendesk or another CRM system
• Strong written communication skills – you know how to respond appropriately to different types of customers and situations
• Detail-oriented – you understand that accurate documentation is important when handling disputes
• A strong problem-solver who can investigate cases and identify the root cause
• Good judgment and a strong sense of customer service
• Comfortable working independently and taking ownership of cases

• Quick learner who can pick up new systems, processes, and platforms quickly

   

Practical details:

• Full-time role: Working hours are Monday to Friday, 9:00 – 18:00 CET
• Remote position
• You have your own laptop and a stable internet connection

• You use a noise-canceling headset for clear communication

   

Does this sound interesting? Please apply here – we’d be happy to jump on a call to discuss the role and your experience further.

Sii Ukraine is a subsidiary of Sii Poland — the leader in IT, engineering, and consultancy services with over 7500 IT experts in Poland and more than 250 prestigious customers. We are looking for ambitious and top-quality professionals to join our project teams.

Join our Testing and Validation team to ensure the reliability and performance of programmable Ethernet switch software. You will design and implement automation frameworks and network test scenarios to verify cutting-edge hardware and software solutions.

By joining us, you become a member of the Embedded Competence Center at Sii, an internal organizational unit that brings together over 500 specialists from across the country. We are currently working on around 100 projects for 50 clients in various industries, including automotive, IoT, telecommunications, and medical sectors.

Your responsibilities:

• Design and implement automated test suites for switch software and firmware
• Develop Python-based test frameworks for functional and performance testing
• Perform regression, stress, and system-level testing on hardware platforms
• Integrate automated tests into CI/CD pipelines
• Collaborate with developers to identify, reproduce, and verify software defect fixes

Requirements:

• Minimum of 5 years of commercial experience in a similar role
• Strong experience in Python-based test automation
• Knowledge of network automation frameworks and Linux environments

L2, Third-Line Support, switches, Linux, Network Administration, Network Routers, Python, SWITCH/ROUTER tester

About your key responsibilities and impact:

• Designing and implementing scalable and efficient software architectures;
• Writing, testing, and debugging complex code for new and existing software applications;
• Providing guidance and mentorship to junior engineers and team members;
• Conducting thorough code reviews to ensure code quality, security, and best practices;
• Creating and maintaining comprehensive technical documentation for software development and system design;
• Leading and managing software development projects, ensuring timely delivery and quality (shared responsibility with the Delivery Manager);
• Working closely with cross-functional teams, including product management, design, and operations, to align development efforts with business goals;
• Researching and implementing new technologies and methodologies to improve software performance and development processes;
• Identifying and resolving complex software issues and technical challenges;
• Driving continuous improvement in software development practices and processes;
• Communicating effectively with stakeholders, including presenting technical concepts and project updates;
• Delivering code to production in a timely manner according to business expectations.

Essential professional experience:

• 3+ years of experience in back end;
• System Design & Architecture – strong experience designing scalable, resilient .NET systems using microservices, event-driven and cloud-native architectures (Azure/AWS);
• Backend Expertise – advanced C# skills, RESTful API development, asynchronous programming, and deep understanding of design and resilience patterns (DDD, CQRS, circuit breaker, etc.);
• Database Mastery – proficiency in SQL optimization, data modeling, indexing, and experience with both relational and NoSQL databases;
• Messaging & Performance – hands-on Kafka expertise, high-load system optimization, caching, and distributed computing;
• DevOps & Cloud – solid experience with CI/CD pipelines, Docker/Kubernetes, and infrastructure automation;
• Quality & Observability – strong focus on testing (xUnit, NUnit), monitoring (Serilog, App Insights), and secure coding practices;
• Leadership & Collaboration – mentoring peers, driving technical decisions, and ensuring engineering excellence within Agile teams;
• Languages – Intermediate+ English, B2+ Ukrainian/Russian

Project Description

Our customer is an international company with offices in more than 20 countries and headquarters in Tokyo, Japan. It is one of the largest Tier 1 semiconductor and microcontroller vendors for automotive, industrial, home electronics, and other industries worldwide. The Company is cooperating with the world’s biggest car manufacturers, providing them with high-quality, cutting-edge, and comprehensive integrated cockpit and automotive computing platforms.

The team at GlobalLogic is providing a full-cycle R&D service to the customer. The main responsibility is the bring-up of the latest versions of the Android OS on customer-specific hardware, including system requirements analysis, new feature development, bug fixing, system integration, validation, and customer support.

Job Description

• Bachelor’s or Master’s degree in Computer Science or a related field
• Basic understanding of software testing
• Basic knowledge of Linux
• Basic understanding of embedded systems
• Basic programming knowledge in C/C++ or Python
• Understanding of SDLC
• Good analytical and problem-solving skills
• Motivated and willing to learn

• Intermediate spoken and written English

   

Job Responsibilities

• Perform manual testing of embedded software
• Create and execute test cases
• Analyze test results and report defects
• Reproduce and investigate issues
• Analyze logs and basic diagnostic information
• Verify bug fixes and perform regression testing
• Support system and integration testing
• Work closely with developers and QA engineers
• Maintain testing documentation

SBC Performance drives scalable growth for brands ready to expand globally.

Working across eCommerce, health & wellness, education, and entertainment, our team helps brands acquire customers faster and scale across 26+ global markets.

We combine data-driven paid media, performance creative, and advanced analytics to turn marketing into a predictable revenue engine.
Direct partnerships with Meta, TikTok, Google, Bing, and Snapchat give you priority access to premium ad infrastructure.

Scale faster. Grow smarter.

We’re looking for a Marketing Intern - someone who can turn the ordinary into something fresh, notice the little things, catch trends early, and add a personal twist where it matters.

If you feel at home in the digital space, enjoy experimenting, adapt easily to change, and want to grow in marketing - we’d love to meet you.

What You Will Do:

• Analyze the performance of advertising creatives and identify areas for improvement.
• Search for source materials (images, music, videos) to support the creation of ad content.
• Collaborate with marketers and the creative team to develop innovative advertising materials.
• Work closely with the compliance team to ensure all creatives meet the required standards.
• Set tasks in the internal company system and CRM, providing clear and detailed technical specifications.
• Stay up to date with market trends to find inspiration and bring new ideas into creative development.

Requirements:

• English level B1 or higher.
• Understanding of what makes up a creative (fonts, music, video, background, etc.).
• Willingness to learn and grow.
• Attention to detail.
• Analytical thinking skills.
• Ability to work effectively as part of a team.

We Offer:

• Remote work
• Company-provided laptop and all necessary equipment
• Paid vacation and sick leaves
• Full training from scratch and support at every stage.
• Open feedback and transparent direct communication

Kindly review our company policies and GDPR compliance by following the link below :

https://sbc-performance.com/notice-privacy-for-recruitment/

We are looking for a  Senior/Str Middle .Net developer to join a product engineering team and work on the modernization and scalability of a large-scale backend platform.

You’ll be working with distributed systems, event-driven architecture, microservices, and real-time data processing, helping migrate legacy components to modern, cloud-ready services.

What you’ll do

• Develop and maintain containerized .NET Core microservices.
• Build event-driven communication and streaming flows using Kafka, RabbitMQ, and MassTransit.
• Design scalable solutions together with product and engineering teams.
• Drive migration from legacy .NET Framework and MSMQ components to modern services.
• Work with both relational and NoSQL databases.
• Participate in architecture and design reviews.
• Apply Domain-Driven Design and clean code principles.
• Improve system reliability, scalability, and performance.

• Mentor less experienced engineers and contribute to engineering best practices.

   

What we’re looking for

• 5 - 8+ years of backend development experience.
• Strong commercial experience with C# and .NET Core/.NET Framework.
• Kafka and RabbitMQ — mandatory.
• Solid understanding of microservices, distributed systems, and event-driven architecture.
• Experience with MSSQL, PostgreSQL, MongoDB, and Redis.
• Experience designing and working with APIs.
• Understanding of security practices such as OAuth2, JWT, and secrets management.
• Strong debugging, profiling, and performance optimization skills.
• Experience with testing, clean code, and continuous improvement.
• Strong communication skills and a proactive approach.

• Ability and willingness to mentor other developers.

   

Nice to have

• AWS — ECS/EKS, Lambda, RDS, S3, CloudWatch.
• MassTransit or similar orchestration libraries.
• Experience with infrastructure and cloud-native systems.
• MSMQ and legacy system migration experience.
• CI/CD, Docker, and Infrastructure as Code.
• JavaScript/React for cross-layer collaboration.

We are looking for a hands-on, remote Senior Product Manager to lead the delivery of digital experience projects, including web applications, site improvements, replatforming, and ongoing site maintenance. You’ll work closely with clients, Engineering, Design, and Customer Success teams to translate business goals into product requirements and ensure successful, on-time delivery.

Working Hours: This role requires working in the EST time zone, which means an evening shift.

Responsibilities:

• Lead fast-paced Agile delivery with Engineering and Design teams.
• Partner with clients and external stakeholders to deliver digital transformation projects.
• Manage complex projects, scope, timelines, budgets, and priorities.
• Collaborate with Engineering on estimation, scope breakdown, and delivery planning.
• Balance strategic goals with detailed product requirements.
• Take ownership of quality, issues, and client challenges from discovery to resolution.
• Facilitate technical discussions and challenge solutions when needed.
• Continuously improve product and delivery processes.

Requirements:

• 5+ years of experience as a Project, Product, or Program Manager in Agile software development, managing large or complex projects.
• Agile/Scrum certification is required.
• Strong knowledge of Agile, Scrum, Kanban, and Jira.
• Experience across the full software development lifecycle, from discovery to post-launch.
• Proven experience in client-facing digital product delivery, including requirements gathering, backlog management, and user stories.
• Experience working with Engineering on estimation, resource planning, and timelines.
• Strong problem-solving, communication, and stakeholder management skills.
• Experience with web analytics tools such as Google Analytics, Adobe Analytics, or Tag Managers.
• Ability to coach and mentor Product Managers.
• Fluent English.

Nice to Have:

• Experience working with technical teams on modern web technology stacks such as React, Next.JS, JavaScript, and NodeJS.
• Experience with E-commerce businesses, platforms, and technology.
• Understanding of software development and networking fundamentals.
• Experience with AI tools and concepts.
• Additional Agile, Scrum, Product, or Project Management certifications.

What We Offer:

• Opportunity to work on large-scale digital and e-commerce projects.
• A role with high ownership and impact on product and delivery processes.
• Professional growth and opportunities to develop your Product Management expertise.
• A dynamic, collaborative environment with modern tools and Agile practices.

Hi!
We're excited to introduce you to Softsich!

We are looking for an ambitious and results-driven VIP Account Manager to manage a portfolio of VIP clients. The primary objective of this role is to directly manage a portfolio of VIP clients, with a particular focus on top-tier segments, consistently achieve Retention and Revenue targets, and maintain a premium level of service by building long-term relationships with clients.

Requirements:

• At least 1 year of experience in the industry.
• English proficiency at C1 level or higher, both written and spoken.
• A results-driven mindset and a strong sense of personal accountability for achieving financial targets.
• Empathy, flexibility, and the ability to build long-term relationships with VIP clients.
• Proactivity, emotional resilience, and the ability to effectively handle complex or escalated situations.
• Excellent organizational skills and a high level of discipline in managing workflows.

Nice to Have:

• Strong understanding of client lifecycle, retention, churn, engagement, and customer value metrics.
• Experience conducting calls with clients.
• Hands-on experience with CRM systems and client analytics tools.

Responsibilities:

• Portfolio Management: Provide personalized support to approximately 200 VIP clients, monitor their activity daily, identify churn risks, and ensure financial targets are met.
• Premium Service: Proactively communicate with clients, including via phone calls and messaging platforms, respond promptly to requests, resolve sensitive cases efficiently, and strictly adhere to high SLA standards.
• Bonus Management: Select, offer, and apply personalized bonus offers to encourage client activity and improve retention.
• Operational Discipline: Ensure that 100% of all contacts and interactions are documented, commented on, and tagged in the admin panel in accordance with established SOPs.

Working Conditions:

• Fully remote.
• Schedule: 2 days on / 2 days off, from 12:00 PM to 10:00 PM.

What we offer:

• Flexible schedule and remote format or office in Kyiv / Warsaw — you choose.
• 20 paid vacation days, sick leaves, maternity leave, and health insurance (UA-/PLbased, other locations in progress).
• A supportive, friendly team where knowledge-sharing is part of the culture.
• Coverage for professional events and learning.
• Birthday greetings, team buildings, and warm human connection beyond work.
• Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

 Send over your CV now — we’d love to get to know you better!

At DICEUS, we’re inviting motivated individuals to join us as Intern Business Analysts and start their journey in software delivery and product development.

This internship is a great opportunity to gain hands-on experience working with enterprise-level solutions in the insurance domain, collaborate with cross-functional teams, and learn Agile practices, requirement analysis, and documentation preparation. You will work closely with experienced BAs and development teams to understand how real digital products are built and delivered.

What You’ll Be Learning

• Fundamentals of business analysis
• How to collect, document, and analyze business and technical requirements
• Preparing documentation: user stories, specifications, requirements, presentations
• Working with tools such as Jira, Confluence, and Trello
• Participation in project meetings: daily stand-ups, planning, demos
• Understanding and applying SDLC in practice
• Communication with clients and internal stakeholders

What We Expect From You

• Basic understanding of software development processes
• Strong analytical and communication skills
• Interest in business analysis, IT consulting, and working with requirements
• Responsibility, attention to detail, willingness to learn and grow
• English level — at least Intermediate for communication and documentation

What We Offer

• Hands-on business analysis experience on real IT projects
• Opportunity to work with enterprise-level products in the insurance industry
• Supportive and professional environment with continuous learning culture
• Potential career growth to Junior Business Analyst after successful internship completion

Who we are   

We are a Ukrainian multiproduct company that creates database development and management tools, connectivity solutions, productivity tools, and data services for more than 500.000 clients from 120 countries.  Among our clients, you can find such legends as Microsoft Corporation, Oracle America, IBM, Intel, and many more companies that deserve their place in Fortune-100 and Fortune-500.    

Since 1997, we have been streamlining data workflows for professionals and teams with our intuitive and efficient software products.  We're committed to enhancing the experience of our customers across the globe by minimizing data-related tasks and enabling them to focus on more inspiring goals.  Whether it's Fortune-100 companies or individuals, we provide a customer-centric approach, delivering high-quality solutions and exceptional support.   

Driven by passion, we play a substantial role in shaping the future of data management.    

Product that needs your engagement   

Skyvia is a versatile no-code SaaS cloud platform designed for data integration, automation, backup, management, and connectivity. It offers support for over 200+ connectors, including popular cloud applications like CRMs, marketing tools, support systems, and management solutions, as well as databases and data warehouses.        

Your future team of professionals  

You will join a collaborative team focused on creating clear, accurate, and user-friendly technical documentation for Skyvia. The team currently includes TW Lead and 2 Technical Writers. 

Your future challenges & opportunities   

You will have the opportunity to work with a technically complex B2B SaaS product and directly influence the quality of Skyvia’s documentation and overall user experience. You will dive deep into data integration, data management, and the modern data stack, work with new functionality from development through release, and evolve the documentation alongside the product. 

At the same time, the role involves navigating a broad set of product features and technical concepts, independently validating product behavior, and turning complex information into clear and user-friendly documentation. You will also balance release-related documentation work with the continuous improvement of existing content. 

Impact you will make   

• Create, update, and continuously improve Skyvia technical documentation, including product guides, how-to articles, and other user-facing content. 
• Prepare release notes and documentation for new product features and releases. 
• Collaborate closely with subject matter experts, Product, Development, QA, and other teams to gather and validate technical information. 
• Review, refactor, and improve existing documentation structure and content.  
• Proofread and edit content created by internal and external authors. 
• Create and update UI copy for Skyvia and SkyBackup applications. 
• Create and maintain website content for Skyvia and SkyBackup. 
• Prepare content for the Partnership team, Integration Gallery, and Automation Gallery. 
• Create and edit video content for Skyvia’s YouTube channel and marketplaces. 
• Participate in technical demos to understand new functionality and prepare accurate documentation. 
• Contribute to improving documentation standards, structure, and overall user experiencе. 

Skills we are looking for   

• At least 2 years of experience creating technical documentation for software or SaaS products, including user guides, tutorials, how-to articles, release notes, API documentation, UI texts, and other product-related content. 
• Upper-Intermediate English or higher. 
• Ability to understand complex technical functionality and explain it clearly to end users. 
• Experience working with technical topics such as databases, APIs, integrations, developer tools, and client-server architecture. 
• Understanding of DBMS, cloud storage, client-server architecture, and SDLC principles. 
• Basic knowledge of SQL and/or any programming language. 
• Hands-on experience with Markdown, Git, HTML, and CSS; familiarity with Jade or similar markup/template languages is a plus. 
• Familiarity with popular technical writing style guides, such as Microsoft, Google, or Apple. 
• Ability to process large volumes of technical information, identify key concepts, and present them in a clear and structured way. 
• Experience working with video editing tools such as Adobe Premiere, Sony Vegas, or similar software would be a plus. 
• A portfolio or examples of technical documentation would be an advantage. 

Benefits you get  

• Maintain your work-life balance  

Manage your own working hours with our flexible schedule  

19 days of annual vacation granted on a pro-rata basis  

No overtimes required  

• Hybrid type of cooperation  

Whether you prefer to work remotely in the comfort of your home office or from one of our 4 offices, you can still take part in increasing the world`s awareness about quality Ukrainian products from any part of the world  

• Stay healthy  

Medical insurance from one of the top insurance companies in Ukraine with a wide range of included services, as well as special programs for relatives; and special options for those who live abroad.  

15 working days of sick leave per year — because your health is a priority.  

• Grow with us  

In-house English courses — increase your proficiency through our online courses and speaking clubs with a native speaker  

Online learning activities — workshops, lectures, and webinars to enhance your leadership, management, and self-awareness skills  

Experience exchange — we are proud of our team of professionals who gladly share their deep expertise in all kinds of fields with the rest of the team  

Promotions, rotations, and transitions — when you believe your skills could benefit a different role or team.  

• Stand with Ukraine!  

We have an active pro-Ukrainian position, and that means we help our army, our servicemen, and their families not only through constant donations and volunteering, but also through our military leave policy, special health insurance options, and financial help  

We are a perfect match if you share our values  

We are professionals in our field.  

We know how to turn up our professionalism to the maximum, because we are experts who enjoy solving complex tasks.  

We know how to focus on the product, think big, and at the same time delve deep into the details.  

We create a calm and friendly atmosphere within the company.  

We value the freedom of open and transparent communications.  

Radical honesty is embedded in the foundation of our culture.  

We are open to new things and constantly develop and practice regular knowledge sharing, which helps us evolve continuously.  

Most importantly, the company creates an environment where we can fulfill our potential upon a solid foundation.  

Our Hiring Process  

• Recruitment Interview  
• Test Task  
• Technical Interview  

• Offer Call  

   

We strive to ensure transparency and openness in the hiring process, and we understand the importance of providing timely feedback. If your resume meets the job requirements, we will contact you to clarify details and schedule an interview within 2 weeks after your application is submitted.   

The timeframe for feedback between interview stages may take up to 2 weeks.