Jobs at Djinni

We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.

The future of Web3 starts with you: join us as a Middle/Senior DevOps / SRE Engineer!

Requirements

— 4+ years of hands-on experience as a DevOps / SRE and deep expertise in the following technologies:
— Linux: Advanced administration and OS-level tuning.
— Containerization: Deep-dive knowledge of Docker and/or Kubernetes.
— IaC: Proven experience with Ansible, Terraform, Helm.
— Network: Solid networking skills on Linux, including VPN solutions, Proxies, and Web servers.
— Monitoring: Practical experience with the Prometheus Stack and Grafana.
— Scripting: Proven track record writing scripts in Bash, Python (Golang is a nice-to-have/big plus).
— CI/CD: Strong grasp of core CI/CD tools and experience with secret management using Vault
— Security: Understanding of DevSecOps principles and hands-on experience configuring security policies in Kubernetes.
 

Responsibilities

— Hybrid Infrastructure: Get your hands dirty with both cloud providers and bare-metal servers. This includes administering Linux servers (Ubuntu, CentOS, RHEL), incident resolution, and troubleshooting.
— Infrastructure as Code (IaC): Automating deployment and configuration using Ansible, Helm, and Terraform.
— CI/CD: Building and maintaining rock-solid CI/CD pipelines (GitLab CI, Jenkins, ArgoCD).
— Monitoring & Observability: Setting up and optimizing comprehensive monitoring and logging stacks (Prometheus, VictoriaMetrics, GrafanaLabs stack, ELK stack).
— High Availability & DRP: Designing and implementing architecture that adheres to principles of High Availability (HA), scalability, and Disaster Recovery Planning (DRP).
 

Would be a plus

— Linux: Deep-dive into kernel-level optimization, from syscalls to network card tuning.
— Experience operating High Availability / Low Latency solutions.
— Background in building and operating Big Data and Data Analytics platforms.
— Understanding of business processes in the FinTech/Banking/Crypto sector.
— Proven track record as an SRE.
— DevSecOps: Vulnerability detection, enforcing security best practices (Zero Trust, RBAC, secure code delivery), and experience with scanning tools (Trivy or Snyk).
 

Work conditions

Immerse yourself in Crypto & Web3:
— Master cutting-edge technologies and become an expert in the most innovative industry.

Work with the Fintech of the Future:
— Develop your skills in digital finance and shape the global market.

Take Your Professionalism to the Next Level:
— Gain unique experience and be part of global transformations.

Drive Innovations:
— Influence the industry and contribute to groundbreaking solutions.

Join a Strong Team:
— Collaborate with top experts worldwide and grow alongside the best.

Work-Life Balance & Well-being:
— Modern equipment.
— Comfortable working conditions, and an inspiring environment to help you thrive.
— 22 business days of paid leave.
— Health Insurance.
— Additional days off for national holidays.

We are seeking a Sales Manager with a strong sales-driven mindset and the ability to operate effectively across large and diverse client bases. This role requires agility in switching between priorities, handling multiple tasks simultaneously, and driving engagement without reliance on a fixed portfolio of customers. The successful candidate will excel at creating strong client attachment to the product itself, applying a results-oriented approach, and consistently delivering growth through proactive outreach, persuasive communication, and relentless focus on targets.

HOW YOU WILL MAKE AN IMPACT

• Client Outreach: Conduct outbound calls to the existing database with the goal of reactivation, upselling, and strengthening relationships.
• Bonus Sales: Actively promote and sell personalized bonus packages and promotions, ensuring offers align with customers' preferences and behavior.
• Performance Analysis: Monitor customers’ activity, analyze key sales and engagement metrics, and prepare reports to optimize strategies.
• Revenue Growth: Drive sales growth and increase clients’ retention through effective sales tactics and personalized communication.
• Collaboration: Work closely with a VIP team to coordinate campaigns and maximize conversion rates.
• Customer Focus: Ensure every interaction delivers a professional experience that builds trust and loyalty.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Experience in B2C sales or account management (Call center or entertainment industry preferred).
• Strong persuasive communication and negotiation skills.
• Analytical mindset with ability to work with numbers, KPIs, and sales metrics.
• Target-driven, self-motivated, and able to work under pressure.
• Fluency in English.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)
  👉 Send your resume immediately!

We’re looking for an exceptional leader to build and lead our customer contact center, delivering world-class service and support to our players across casino and sportsbook verticals.

HOW YOU WILL MAKE AN IMPACT:

• Build the call center function from scratch, including structure, processes, service standards, KPIs, and tools.
• Hire, train, and motivate a high-performing team of agents and supervisors, fostering a culture of excellence and customer focus.
• Ensure regular player support via calls/sms.
• Implement quality assurance systems, communication scripts, and SLA standards to maintain outstanding customer satisfaction levels.
• Analyze key performance metrics (AHT, FCR, CSAT, SLA, etc.) and drive continuous improvement based on data insights.
• Collaborate closely with CRM, Product, VIP, and Payments teams to resolve escalations quickly and provide seamless player experiences.
• Optimize processes, automation, and workload distribution to scale operations efficiently as the business grows.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 2+ years of experience managing a call center in iGaming, fintech, e-commerce, or a related industry.
• Proven experience building and scaling customer support teams from the ground up.
• Strong leadership skills with the ability to inspire and develop high-performing teams.
• Data-driven mindset with solid understanding of reporting tools and performance KPIs.
• Excellent communication and conflict-resolution abilities.
• English level B2-С1+ (spoken and written).

HOW WE WILL KEEP YOU SMILING

• We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
• We offer unlimited vacation days, and we provide sick leave of paid.
• We are ready to offer relocation support for candidates.
• A competitive compensation that values the skills and experience you bring.
• Employee referral bonus and gifts for your special days.
• Financial support in 50% for learning expenses to help you in your professional growth!
• With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.
  👉 Send your resume immediately!

Mirko Solutions is an international IT company specializing in web and mobile development for clients in the US, Canada, EU, and Australia. We are growing rapidly and are currently looking for an Recruiter, HR Manager for a new international project.

Required skills:

• 1+ year of experience in this position in the field of IT
• Excellent communication skills and ability to build relationships with potential candidates
• Results-oriented
• Excellent knowledge of MS Office (Word, Excel, PowerPoint), Google Workspace
• English at B1 + level
• Ability to prioritize tasks correctly in order to meet deadlines.
   

The following would be a plus:

• Candidate sourcing skills, courses in HR/Recruitment
• Understanding of the most common IT areas, frameworks, and languages for recruitment, such as: Frontend (JavaScript, React, Vue), Backend (Java, Python, Node), etc.;
• Experience in negotiation, ability to help with employee issues.
• Your main responsibilities will be to select candidates (find, screen, and interact with candidates in the recruitment process for various IT positions).

We offer:

• Working hours are Monday to Friday from 9:00 a.m. to 6:00 p.m., with a lunch break from 2:00 p.m. to 3:00 p.m.;
• Stable and competitive remuneration (reviewed after one year based on the results of your individual development plan);
• Paid sick leave (10 days per year) and vacation (18 days per year)
• A comfortable office in the city center with everything you need to work\ or remote work.
   

We are looking forward to welcoming an active, interesting, and promising recruiter to our team!

Description

Inviting Junior Test Automation Engineer to join a growing account in the medical devices industry domain. Our client is the global leader company of healthcare solutions, which contributes to human welfare by application of biomedical engineering in the research, design, manufacture, and sale of instruments or appliances that alleviate pain, restore health and extend life for people around the world.

Our team is focusing on:

• automated testing of software for a medical device – continuous glucose monitor subsystem based on Bluetooth Low Energy;
• manual testing of desktop applications (50%)

Preferable location – Lviv (with possibility to visit office from time to time)

Requirements

Must have:

• At least 2 years of experience in software testing
• At least 1 year of automated testing experience with automation tools/frameworks or equivalent experience in development
• Experience in Test Design implementation
• Good knowledge and/or experience in JS (preferably) or Python
• Good understanding of the testing methodology and test automation approaches
• Intermediate written/spoken English

Will be a plus:

• Knowledge BLE communication protocol
• Experience in Embedded Software Testing
•  

Job responsibilities

• Functional testing
• Automated test script development
• Manual test case execution
• Test designs creation
• Issue verification
• Requirements analysis
• Test coverage analysis

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

About the Product:

We power a proprietary, machine-learning-driven platform for programmatic user acquisition and retargeting in the mobile app space. The system processes tens of terabytes of raw data each day and generates millions of ad recommendations in real time. It handles millions of requests per second, delivering low-latency, high-throughput services that directly impact client growth and revenue.

About the Role:

As Full Stack Team Lead, you will own the design, implementation and maintenance of our core real-time ad-serving infrastructure. You will rally a globally distributed team of four engineers behind a shared vision, drive technical direction and ensure high performance, availability and security. This role demands a hands-on leader who spends roughly half their time coding, reviewing designs and guiding end-to-end project delivery, and half their time on team management, sprint planning and stakeholder collaboration.

Key Responsibilities:

• Design, implement and operate large-scale, highly available, real-time (low-latency) services using Node.js, TypeScript, React, Redis and Kubernetes on AWS.
• Lead and mentor a team of four distributed engineers; conduct code reviews, design reviews and knowledge-sharing sessions.
• Collaborate with executives, product managers, data scientists and designers to translate requirements into technical solutions.
• Design, develop and integrate RESTful APIs and third-party services.
• Plan, groom and manage agile sprint cycles; track progress and adjust priorities to meet delivery goals.
• Define and enforce security best practices and data protection policies across services.
• Manage team operations including onboarding, offboarding, performance reviews and hiring support.

Required Competence and Skills:

• 6+ years of professional experience in backend (Node.js preferred) and frontend development (React, Vue or Angular).
• 2+ years in a people-management or team-lead role, with direct experience conducting one-on-ones and performance reviews.
• Proficiency with SQL and NoSQL databases in production environments.
• Experience deploying and operating services on a major cloud platform (AWS, Google Cloud or Azure).
• Deep understanding of the software development lifecycle and agile methodologies.
• Strong problem-solving skills, self-sufficiency and a proactive “can-do” attitude.
• Fluent English communication skills, both written and verbal.

Nice to Have:

• Experience coordinating with offshore development teams.
• Background in web-based SaaS platforms.
• Exposure to large-scale data processing or Big Data technologies.
• Hands-on familiarity with Kubernetes at production scale.

Why Us:

We provide 20 days of vacation leave per calendar year (plus official national holidays of a country you are based in).

We provide full accounting and legal support in all countries we operate.

We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

We offer a highly competitive package with yearly performance and compensation reviews.

Required:

• Written and spoken English - (Intermediate or higher);

• Knowledge of Flutter/Dart;

• Understanding of OOP/SOLID principles;

• Comfortable with source version control software (Git);

• Understanding mobile development principles, design patterns and techniques.

Do not hesitate to apply if you miss any of the above experiences.

It will be a plus if you have:

• Knowledge of SQLite, Firebase services;

• Previous experience in Android, iOS application development;

• Proficiency with Android Studio or Xcode;

• University degree in computer science.

We are offering:

• Mentoring by Flutter technical lead;

• Paid internship with further employment;

• Work on interesting and complex projects with awesome clients;

• Engaging work environment that provides ample long-term career development opportunities for team members;

• Flexible working hours;

Responsibilities:

• Building, designing and maintaining mobile apps from scratch or adding new features in existing Flutter mobile applications;

• Ensuring the quality and performance of the application to meet the specifications;

• Fixing application bugs before the final release;

• Publishing applications on Google Play and Apple Store;

• Designing and implementing application updates.

About the role

We are looking for an Embedded Engineer to join a Miltech / Defence project focused on building next-generation radio communication systems for UAVs.

You will work alongside an experienced team of engineers developing high-performance embedded solutions from the ground up. The role involves designing real-time software, integrating it with hardware platforms, and ensuring reliable communication systems used in demanding environments.
 

Location: Lviv office
 

Responsibilities

• Design and develop software for high-performance, real-time embedded systems
• Implement new functionality and enhance existing system capabilities
• Optimize embedded solutions for efficiency, stability, and reliability
• Integrate embedded software with target hardware platforms
• Collaborate closely with hardware and software engineering teams to deliver complete system solutions
• Troubleshoot and debug complex technical issues
   

Requirements and qualifications

• Bachelor’s degree in Electronics, Computer Science, or a related field
• 5+ years of experience as an Application or Software Engineer (or similar role)
• Strong C/C++ programming skills
• Hands-on experience developing software for bare-metal environments
• Solid understanding of modern microcontroller architectures and peripherals
• Practical experience working with SPI, I2C, and UART interfaces
• Strong debugging and troubleshooting skills
• Basic knowledge of electronics and ability to read circuit schematics
• English level B1 or higher
   

Nice to have

• Experience with cryptography and cybersecurity concepts
• Knowledge of network communication protocols (TCP/IP, UDP, RTP)
• Basic understanding of RF circuit design principles
• Familiarity with ARM assembly programming
   

What we offer

• Official employment according to Ukrainian labor law
• Military service deferment
• Modern working equipment (MacBook or other preferred hardware)
• Regular performance reviews supporting professional growth
• 24 working days of paid vacation annually
• Paid sick leave
• English language classes
• Compensation for educational and training programs
• Team buildings and corporate events in a friendly and collaborative environment
   

Why join us

This role offers a unique opportunity to work in a high-tech defence environment and develop innovative embedded solutions that shape the future of UAV communication systems.
 

Interested in learning more? Apply now — we’d love to connect and discuss the next steps.

We are starting a new team focused on lead generation and user acquisition for external B2B clients via Telecom-based and Digital marketing channels. To strengthen this direction, we are looking for a skilled Senior User Acquisition Manager to lead campaign strategy and execution, ensuring performance-driven growth for our clients.

Responsibilities:

•Plan, launch, and scale user acquisition campaigns with our proprietary Big Data tools and services

•Independently manage full-cycle campaigns: from strategy to execution and continuous optimization

•Analyze performance data to ensure strong ROI and effective budget allocation

•Develop, test, and optimize creative strategies, funnels, and messaging across channels

•Conduct market and competitor research to identify emerging trends and growth opportunities

•Optimize existing channels and test new ones to improve acquisition metrics

•Deliver consistent, positive results while maintaining cost-efficiency

Requirements:

•Proven track record in managing performance-based user acquisition campaigns (CPA model), particularly in e-commerce, banking or insurance verticals

•Solid understanding of conversion tracking, analytics, and campaign optimization techniques

•Experience with Telecom-based channels (SMS/Viber) driving traffic to digital destinations

•Hands-on expertise with Google Ads, Facebook Ads, and performance marketing tools

•Proficiency with BI tools such as Power BI, Tableau or Google Data Studio

•SQL knowledge is a plus

•Analytical mindset, self-starter attitude, and a strong focus on delivering profitable outcomes

•Ability to work autonomously and take full ownership of campaigns

We offer: 

•A unique opportunity to build a new business direction within Ukraine’s largest and most trusted mobile operator

•Remote work format with optional office visits

•Competitive salary and quarterly performance bonus

•Paid sick leave and vacation

•Flexible working hours

•Comprehensive medical and life insurance

•Opportunities for professional growth and career development

•Friendly, supportive, and collaborative team environment

We are inviting you, a highly motivated and results-oriented DevOps Engineer (Windows Server & Cloud Infrastructure), to join our team on a full-time basis, ensuring and developing solutions, as well as strengthening the product infrastructure.

Our team has unique expertise in research, analysis, and product development. Relying on technical insights and a data-driven approach, we create disruptive, future-defining innovations in the fintech industry that remain our basis for success. 

Responsibilities

• Setting up and maintaining the trading infrastructure of the project
• Interaction with engineering teams and stakeholders
• Drawing up documentation and instructions for the operation of the infrastructure
• Providing technical leadership for the customer 

• Providing effective business solutions

   

Requirements

• 4+ years of experience in DevOps practices
• Proven expertise in configuring and managing Windows servers
• Proficiency in scripting with PowerShell
• Experience with cloud platforms (AWS, Azure, Alibaba, GCP etc.)
• Hands-on experience with monitoring tools and systems
• Extensive knowledge and experience with Ansible and Terraform
• Solid experience in administrating MySQL databases 
• Experience in building and managing CI/CD pipelines
• Strong background in network information security, including implementation and maintenance
• Ability to develop and implement practical and effective solutions

• English Intermediate and higher

   

Will be a plus

• Experience with CFD domain
• Experience managing MetaTrader server environments
• Knowledge of Docker, Kubernetes
• Proficiency in programming languages such as Python, C#
• Knowledge of PostgreSQL databases

• Experience working with enterprise network architectures and server platforms

   

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company's approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

We invite you, a highly motivated and results-oriented Junior NOC Engineer, to join our team full-time and ensure the reliability and stability of the company's infrastructure.

Our team has unique expertise in research, analysis, and product development. By relying on technical insights and a data-driven approach, we create disruptive future-defining innovations of the fin-tech industry that remain our basis for success.

Responsibilities

• 8-hour shifts
• Monitoring the infrastructure with several monitoring tools
• Ability to communicate clearly and escalate problems
• Performing preliminary investigation of alerts
• Conducting basic triage of requests/problems
• Interacting with DevOps and Engineering teams

Requirements

• Hands-on experience in working with system monitoring tools (Grafana, Prometheus, Graylog, Opsgenie)
• 1+ years of relevant System/IT Administration experience
• Good understanding of Windows Server 2022, 2019 administration principles
• Experience and knowledge of networks
• Troubleshooting skills
• English Pre-Intermediate

Will be a plus

• Basic knowledge of PowerShell, Ansible
• Experience with MetaTrader
• Experience in the trading domain

We offer

• Compensation for tax expenses of private entrepreneurs in Ukraine
• Qualified assistance and support for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

We are looking for a talented QA Engineer to join our growing remote team.

You will have the opportunity to:

-Work on various e-commerce projects and see amazing e-stores growing from the ground up, thanks to you.

-Get the mentorship of our experienced QA engineer and develop your professional and personal skills.

-Meet our incredible team members coming from 4 countries and join a hugely collaborative working environment where every person’s viewpoint is considered.

What are your strongest skills?

-12 months+ of hands-on experience in manual QA testing, with a focus on web applications.

-Completion of web testing courses is a must-have qualification.

-Solid understanding of QA methodologies and processes.

-Proven experience in testing of cross-browser Web applications and Mobile applications (iOS and Android)

-Demonstrated ability to identify, isolate, and document bugs.

-Familiarity with testing tools and bug-tracking systems.

-Pre-intermediate proficiency in English.

-Open-mindedness and flexibility.

-Effective communication with the development team.

We offer:

- Training in and out company;

- Competitive salary;

- Flexible working schedule;

- Remote work;

- Paid vacation and sick leaves;

- Professional growth.

Про компанію Binary Future

⭐️ Binary Future - is a software development company with Ukrainian roots, and our remote team is based all over the world ⭐️
We specialize in E-Commerce development based on Woocommerce and Shopify ⭐️
We are loyal adepts of the TMQ (Time, Money, Quality ) concept and are not ready to sacrifice none of the above, so you can be sure that work will be done on time, under the agreed budget, and with top-notch quality.
Every member of our team is passionate about what we are doing and we believe that clients' success is OUR pride.

Про компанію Binary Future

⭐️ Binary Future - is a software development company with Ukrainian roots, and our remote team is based all over the world ⭐️
We specialize in E-Commerce development based on Woocommerce and Shopify ⭐️
We are loyal adepts of the TMQ (Time, Money, Quality ) concept and are not ready to sacrifice none of the above, so you can be sure that work will be done on time, under the agreed budget, and with top-notch quality.
Every member of our team is passionate about what we are doing and we believe that clients' success is OUR pride.

Code&Care — is a successful full-stack development company, which provides clients with high-quality development assistance worldwide.

Now our team has a position for .NET Developer.

Requirements:

• Strong expertise in the .NET Framework (pre-.NET Core versions)
• Proficiency in Visual Basic .NET (VB.NET) for legacy codebases
• Experience with Windows Forms (WinForms) and/or WPF for UI development
• Familiarity with object-oriented design principles and patterns
• Solid debugging and problem-solving skills

• Upper Intermediate level of English
• Ability to work independently and as part of a cross-functional team

What the company offers:

• Constant and interesting work with foreign clients
• Flexible working hours
• 50% cost compensation of sports, English lessons
• Annual paid 30 days vacation and paid sick days
• Medical insurance policy

Responsibilities:

• Altering and improving ongoing projects
• New products development
• Code documentation

PwC is a global network of more than 370,000 professionals in 149 countries that turns challenges into opportunities. We create innovative solutions in audit, consulting, tax and technology, combining knowledge from all over the world.

PwC SDC Lviv, opened in 2018, is part of this global space. It is a place where technology is combined with team spirit, and ambitious ideas find their embodiment in real projects for Central and Eastern Europe.

Why is it yours?

PwC SDC Lviv is not just a job. This is an opportunity:

• To really feel what it is like to work in an international company.
• Learn practical skills that will be relevant in a constantly changing world.
• To be part of a team that values your ideas and supports your growth.

What do we guarantee?

• Work format: Remote or in a comfortable office in Lviv - you choose.
• Development: Personal development plan, mentoring, English and Polish language courses.
• Stability: Official employment from day one, annual review of salary and career prospects.
• Corporate culture: Events that unite the team and a space where everyone can be themselves.

What awaits you?

We are looking for a Robotic Process Automation Specialist who is ready to go beyond standard RPA maintenance. This role combines support + active development, offering you the opportunity to work with new automation technologies enhanced with AI, influence how they evolve, and help global PwC clients transform their processes.

What you will do:

• Take ownership of rebuilding, enhancing, and maintaining automation solutions built in UiPath, Power Automate and other RPA tools.
• Work not only with existing robots but also contribute to the development of new automation modules, integrating AI‑based components and modern tech capabilities.
• Handle transition of newly developed solutions into operations: bug fixing, performance optimization, adjusting execution schedules, and delivering activity reports.
• Dive deep into clients’ operational challenges and help them turn their business processes into smart, automated workflows.
• Learn to configure/code business logic and automation objects — and apply these skills directly in live client environments.
• Work on creating or updating both business and technical documentation.
• Communicate with clients and internal RPA teams, ensuring smooth collaboration and professional delivery.

Core Requirements:

• Strong knowledge of VBA and/or SQL.
• Knowledge of HTML/CSS.
• English level at B2 and above for efficient communication.
• Hands-on experience with any programming language.
• Understanding of APIs and ability to work with integrations.
• Flexible, eager to learn, and motivated to work with modern AI-driven automation technologies.
• Proactive, responsible, and collaborative team player with good organizational skills.

Would be beneficial:

• Basic knowledge of .NET / C#.
• Experience with UiPath, Power Automate or other RPA tools.
• Confident communication with the ability to work directly with clients.
• Understanding of operational processes in Finance, HR, Banking or other business areas.

Ready for the challenge? Send your resume and join the team that shapes the future!

Privacy and personal data policy:
https://www.pwc.com/ua/uk/about/privacy.html

Helpware is a global company providing outsourcing and customer operations with teams in the USA, Mexico, Ukraine, Albania, and the Philippines. We partner with innovative companies and help them scale by taking over operational processes so their teams can focus on strategic, high-value work.
 

About the Role
 

The System Administrator plays a key role in maintaining and improving the stability, security, and performance of client systems, with a focus on Microsoft Azure and enterprise infrastructure. This position requires solid technical experience, strong troubleshooting skills, and a proactive approach to managing cloud and on-premises environments. You’ll support daily operations, lead mid-size technical initiatives, and collaborate with senior administrators to ensure systems are scalable, secure, and aligned with business needs.

Key Responsibilities:

• Administer and optimize Microsoft Azure environments (IaaS, PaaS, SaaS)
• Manage and support Active Directory, Azure AD, group policies, and multifactor authentication
• Monitor and maintain system performance, capacity, and availability
• Implement and maintain security best practices and compliance standards (HIPAA, etc.)
• Perform routine maintenance, patching, and updates across environments
• Troubleshoot and resolve system issues, escalating when necessary
• Develop and maintain automation scripts (PowerShell, etc.) to improve efficiency
• Assist in planning and deploying infrastructure projects and upgrades
• Maintain accurate documentation, change management logs, and runbooks
• Provide Tier 2/Tier 3 technical support for escalated incidents
• Collaborate with cross-functional teams to align IT operations with organizational goals

Requirements:

• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
• 3–5 years of experience in system administration or IT infrastructure management
• Hands-on experience with Microsoft Azure and Windows Server environments
• Solid understanding of identity management, authentication, and access controls
• Proficiency in scripting and automation (PowerShell preferred)
• Familiarity with virtualization technologies (VMware, Hyper-V) and backup solutions
• Working knowledge of networking, firewalls, and security principles
• Strong analytical, troubleshooting, and problem-solving abilities
• Excellent communication and time management skills
   

Preferred Skills:

• Experience with ITIL or similar operational frameworks
• Knowledge of configuration management and monitoring tools
• Experience with SIEM systems or security monitoring (e.g., Splunk, Sumo Logic)
• Exposure to healthcare IT or compliance environments (HIPAA, SOC 2)

We Offer:

• Schedule: 2 pm - 11 pm Kyiv time
• Competitive compensation linked to the USD rate
• Medical insurance after the trial period
• English classes
• Corporate training and events
• Opportunity to work in a global company with career-growth potential