Jobs at Djinni

This project focuses on developing a web app that makes contract creation fast and effortless, with ongoing improvements driven by user feedback.

In parallel, they are building a custom workforce planning and scheduling tool from the ground up to support more complex operational needs.

Requirements:
• 5 years of relevant experience
• Experience with Java 17+ and Spring (Boot, Security, Core, JPA)
• Clean architecture, distributed system design and microservices architecture
• Microservices design patterns, design patterns in Java
• Distributed systems
• Hibernate or other ORM experience
• Knowledge of Docker or other containerization tools
• Familiarity with AWS (SQS, Lambda, Cloudwatch)
• Experience with Relational databases (preferably PostgreSQL, but any would suffice) and
NoSQL (DynamoDB)
• Implementation of REST APIs
• Oauth2
• At least Upper-Intermediate English level

In return, we offer:

• The friendliest community of like-minded IT people
• Open knowledge-sharing environment – exclusive access to a rich pool of colleagues willing to share their endless insights into the broadest variety of modern technologies
• Mobilunity Medical Insurance program is designed to meet our team’s needs
• Paid vacations and sick leaves, including 5 paid days per year that don’t require a sick note
• Perfect office location in the city center (900m from Lukyanivska metro station with a green and spacious neighborhood) or remote mode engagement: you can choose a convenient one for you, with a possibility to fit together both
• No open-spaces setup – separate rooms for every team’s comfort, and multiple lounge and gaming zones
• English classes in 1-to-1 & group modes with elements of gamification
• Neverending fun: sports events, tournaments, music band, multiple affinity groups

Requirements 

Experience 

• 5+ years of software development experience
• Strong expertise in Golang and building production-grade backend systems. 

Architecture & Systems 

• Solid understanding of microservices and distributed systems (concurrency, messaging, event-driven design). 
• Proven experience designing and supporting high-load systems. 

Cloud & Databases 

• Hands-on experience with AWS (EC2, S3, RDS, Lambda, API Gateway). 
• Advanced PostgreSQL skills, including query optimization, indexing, and replication. 

Containers & DevOps 

• Strong experience with Docker and Kubernetes. 
• Understanding of CI/CD pipelines and Infrastructure as Code concepts. 

Leadership & Soft Skills  

• Excellent communication and collaboration skills. 
• English: Upper-Intermediate or higher. 
• Proactive, ownership-driven, and results-oriented mindset. 

Nice to Have 

• Experience with high-traffic or mission-critical systems. 
• Knowledge of Redis, Kafka, RabbitMQ, MongoDB, or similar technologies. 
• Experience with Terraform or CloudFormation. 
• Background in healthcare or pharmaceutical software. 
• Familiarity with security standards and compliance (GDPR, HIPAA). 

Responsibilities: 

• Design & Develop: Build robust backend services and RESTful APIs in Golang to power our cloud-based CRM system, ensuring high performance and scalability. 
• Microservices Architecture:Implement and maintain an event-driven microservices architecture, including inter-service communication and data pipelines. 
• Database & Optimization: Work extensively with PostgreSQL(complex queries, indexing, performance tuning) to handle large volumes of data efficiently. 
• DevOps Collaboration:Collaborate with DevOps engineers to deploy and operate services using Docker, Kubernetes, Terraform, and AWS (EC2, S3, RDS, Lambda, etc.), following CI/CD best practices. 
• Code Quality:Ensure high code quality by writing unit/integration tests and participating in code reviews, following best practices for maintainability and security. 
• Team Collaboration:Work closely with front-end developers, QA, and product managers in an Agile environment to deliver features from concept to production, and troubleshoot issues in a timely manner. 

We Offer 

• Competitive Compensation with regular reviews and performance-based bonuses. 
• 100% Remote & Flexible Work schedule. 
• Paid Time Off: 24 working days of paid vacation, plus paid sick leave and public holidays. 
• Great Team & Culture: an international team with open communication, no micromanagement, and a strong focus on innovation and growth. 

We are looking for a General QA Engineer who will join us in the DashDevs QA team to contribute to the development of a biometric-based identity verification solution. We expect a new team member to work independently and proactively (look for details and answers, not just wait patiently for a reply), and be comfortable raising challenges and proposing software improvements. It is vital that you have good communication skills and a proven ability to work well with both technical and non-technical colleagues and be comfortable working with minimal supervision.
 

General project description We’re working on a next-generation identity verification and passwordless authentication platform built with a privacy-first approach. The solution integrates live biometrics, digital identity wallets, and blockchain-based architecture to ensure secure, seamless user authentication. The system encrypts and manages sensitive data using private keys, ensuring compliance with global data privacy standards and eliminating the risks of credential phishing. It’s a highly innovative and secure environment designed to redefine how digital identity is managed and protected.

The size and the structure of the team From DashDevs team on the client’s side, work 1 FE developer and 5 QAs (manual and automation). You will work with some of our Ukrainian colleagues QAs, as well as with QA TL and Project manager on the client’s side, who will manage your daily tasks.
 

YOUR BACKGROUND

• 5 years of commercial experience in testing Web and Mobile applications, including both E2E and API testing
• 1 year of commercial experience mobile automation
• 1 year of commercial experience Appium, Espresso/XCUITest, Detox
• 2 years of API testing with Postman, including advanced scenario scripting
• 3 years of commercial experience mobile app manual testing (iOS and Android)
• 3 years of commercial experience test automation (Selenium, WDIO, any other tool)
• Experience with Program Languages (JavaScript / TypeScript) 1+ year
• Strong knowledge in QA process and methodology
• Understanding of the client-server application architecture
• Experience in the creation of test documentation (test cases, checklists, test plans)
• Experience with GitHub
• English level - B2
   

Skills that will be a plus:

• Experience with Authorizations protocols (SAML, OpenID, SSL/TLS)
• Experience with Mongo DB
• Experience with Google Cloud

Responsibilities

• Manual and automated mobile application testing
• Perform functional and UI/UX testing of web applications
• Perform smoke, sanity, regression, integration, E2E, acceptance testing, API testing
• Take responsibility for QA deliverables within a sprint
• Analyse and review feature requirements
• Create/contribute test documentation (test cases, checklists, bug report, test reports)
• Participate in scrum activities
• Enhance project knowledge base
• Take part in QA process improvements within a team
• Participate in verbal and written communication with the team

Requirements:

• 2+ years of hands-on SEO experience with proven results
• Level of English: Intermediate+
• Solid understanding of SEO principles, including on-page, off-page, and technical SEO
• Deep knowledge of Google’s algorithm updates, search intent, and ranking factors
• Experience with AEO strategies and visibility optimization for AI-powered platforms
• Understanding of how AI crawlers (e.g., OpenAI, Bing, Perplexity) interpret and access content
• Strong grasp of structured data, semantic HTML, and schema markup
• Proficiency with SEO tools: Screaming Frog, Ahrefs, GSC, GA, etc.
• Familiarity with basic HTML, CSS, and JavaScript
• Understanding of link-building tactics and backlink analysis
• Solid logic reasoning and problem-solving mindset
• Ability to work independently and collaboratively in a team environment

• Bonus: Experience in content marketing

   

Tasks and responsibilities:

• Conduct technical SEO audits and provide actionable recommendations
• Analyze keywords, competitors, and SERP trends to drive organic growth
• Implement and refine AEO (Answer Engine Optimization) strategies to boost presence in AI-driven results (e.g., ChatGPT, Bing Copilot, Perplexity)
• Optimize websites to be fully visible, crawlable, and indexable by AI crawlers and search bots
• Collaborate with developers to implement technical SEO improvements (CWV, mobile-first, structured data)
• Conduct on-page SEO improvements: metadata, headings, internal linking, content hierarchy
• Support content team with SEO briefs, keyword clustering, and content optimization
• Plan and manage ethical link-building initiatives
• Monitor algorithm changes and update strategies accordingly
• Track and report on SEO performance using relevant KPIs (traffic, rankings, CTR, etc.)
• Stay ahead of SEO trends, AI search evolution, and changes in Google’s algorithms

What we offer:

• Be part of an international company
• Work only for the company and our products
• Comfortable office
• Lunch compensation
• 50% gym compensation
• 20 days paid vacation
• Health insurance
• Team buildings

Arounda is a full-cycle Digital Product Design and Development agency, operating on the market since 2016. Our main clients are American and European technological companies.

We are looking for UX/UI Designer able to understand business requirements and any technical limitations, as well as be responsible for conceiving and conducting user research and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes.

What you will need to do:

• Design and develop corporate websites and landing pages;
• Work on iOS and Android app interfaces;
• Conduct UX research, including competitor analysis;
• Build information architecture;
• Develop design concepts;
• Implement adaptive and responsive design;
• Create prototypes;
• Develop UI style guides;

Required Skills:

• Experience from 2 years
• Knowledge of Figma, AI, PS
• Knowledge of interface development steps
• Practical knowledge and application of grids in work
• Understanding of the principles of adaptive and responsive layout
• Knowledge of English at the level of Upper-Intermediate and above
• Proactive and responsible
• Ability to give and accept constructive criticism
• The ability to express your thoughts clearly

Will be a plus:

• Working with large product ecosystems (complex web apps, mobile apps)
• Experience in Fintech, Cryptocurrency niches
• Creation of brand identity
• Working with animations (Adobe AE)
• Ability to present and defend your work

We offer:

• Interesting foreign projects
• Market salary (depending on level)
• Flexible work schedule from 8:00/12:00 to 16:00/20:00

• Education and trainings are partially paid by the agency

  
  We look forward to your CV and a cover letter explaining why you want to work for our company. Candidates without an active link to their portfolio are not considered. A cover letter is optional and not required as part of your application.
  
  If you’ve read through our job description, start your application with the word 'spark'. This will help us understand your attention to detail.

Arounda is a full-cycle Digital Product Design and Development agency, operating on the market since 2016. Our main clients are American and European technological companies.

We are looking for a Junior Strong UX/UI Designer able to understand business requirements and any technical limitations, as well as be responsible for conceiving and conducting user research and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes.

Required Skills:

• 1+ years of experience in commercial projects
• Basic knowledge of Figma, Sketch, AI, PS tools
• English level upper intermediate and higher
• Understanding the design process
• Understanding the principles of adaptive and responsive layout
• Proactivity and responsibility
• Ability to give and accept constructive criticism
• The ability to correctly express one's thoughts

What you will need to do:

• Creation of corporate websites and landing pages
• Creation of iOS and Android applications
• Conducting UX research (Research of competitors)
• Creation of information architecture
• Creation of design concepts
• Creation of adaptive and responsive design
• Prototyping
• Creation of UI Style guide
• Creation of graphics and illustrations

We offer:

• Interesting foreign projects
• A well-coordinated team
• Market salary (depending on level)
• Flexible work schedule from 8:00/12:00 to 16:00/20:00
• Education and trainings are partially paid by the agency
   

We look forward to your CV and a cover letter explaining why you want to work for our company. Candidates without an active link to their portfolio are not considered. A cover letter is optional and not required as part of your application.

If you’ve read through our job description, start your application with the word 'momentum'. This will help us understand your attention to detail.

Arounda is a full-cycle Digital Product Design and Development agency, operating on the market since 2016. Our main clients are American and European technological companies.

We are looking for a Head of Business Development who will join our fast-growing team and lead the sales process and develop new successful client acquisition strategies.

You are the perfect fit if you have:

• At least 3 years' experience as a Sales Manager / Business Development Manager in IT, with 1+ years in a leadership/Head position;
• Extensive experience with the design agency or software development company;
• Experience in Bizdev Lead Generation and Marketing management of IT services;
• Fluent in written and spoken English;
• Understanding of best practices for attracting potential customers;
• High level of self-organization, discipline, strategic direction and results-based;
• Strong negotiation and contract signing skills;
• Solid understanding of the B2B sales cycle and service company operations;
• Experience with CRM systems and automatic communication systems;
• You are motivated to join a company at a growing stage and play a critical role in success, process creation and account management;

Responsibilities:

• Develop and implement the agency’s growth and client acquisition strategy;
• Manage and grow the Business Development team;
• Maintaining the Engagement funnel, conducting Upsale, Cross-sale from Bizdev & Head of Project Management;
• Growing our network, identifying business opportunities, and selling our services to new customers;
• Generate leads and convert them into long-term clients;
• Monitoring Project Managers in receiving timely and positive feedback from clients on Clutch, Upwork;
• Set up and optimize processes for sales and account management;
• Negotiate and sign contracts with international clients;
• Conduct market and competitor research to identify growth opportunities;
• Use a set of tools and frameworks to ensure optimal outcomes;

We will offer:

• Interesting foreign projects;
• Market salary (depending on level);
• Flexible work schedule from 8:00/12:00 to 16:00/20:00;
• Education and trainings are partially paid by the agency;

We look forward to your CV and a cover letter explaining why you want to work for our company. A cover letter is optional and not required as part of your application.
 

A successful product company based in Israel and Dnipro has an open position of Domains Operation Manager.

Core Responsibilities

• Domain Lifecycle Management: Handle registrations, renewals, and redemptions of TLDs (Top-Level Domains).
• DNS Administration: Manage and troubleshoot DNS records (A, CNAME, MX, TXT, SPF, DKIM).
• Domain Transfers: Execute and troubleshoot inbound and outbound domain transfers (EPP codes, IPS tags).
• SSL Integration: Assist clients with SSL certificate installation and HTTPS configuration.
• Security Compliance: Monitor for domain hijacking, unauthorized changes, and ensure WHOIS privacy compliance.
   

Financial & Budgetary Responsibilities

• Budget Planning: Forecast annual spending on domain renewals, premium acquisitions, and SSL certifications.
• Cost Optimization: Analyze the domain portfolio to identify underutilized assets and reduce unnecessary costs (e.g., registrar consolidation, deleting unused domains).
• Renewal Management: Ensure 100% "zero-lapse" rate for mission-critical domains by managing auto-renewals and manual payments.
• Invoice Processing: Reconcile invoices from multiple registrars and vendors to ensure accurate billing and timely payments.
• Vendor Relations: Negotiate pricing and enterprise contracts with registrars and third-party service providers.
   

Technical Requirements

• Deep understanding of DNS hierarchy and propagation mechanisms.
• Experience with Registrar Control Panels (GoDaddy, Namecheap, Cloudflare, etc.).
• Knowledge of ICANN policies and UDRP (Uniform Domain-Name Dispute-Resolution Policy).
• Basic understanding of web hosting environments (cPanel, Plesk, or CLI).
   

Key Competencies (Soft Skills)

• Analytical Thinking: Ability to break down complex problems into manageable tasks.
• Customer Empathy: Maintaining a professional and supportive tone during high-stress situations.
• Detail-Oriented: Especially critical for domain management, where one wrong character in a DNS record can take a site offline.
• Strong English communication skills and ability to collaborate effectively within a team.
  
  Ready to offer:
• Social benefits, paid vacations, sick-leaves
• Career possibilities with growing team.

About Digis

Digis is a European IT company with 200+ specialists delivering complex SaaS products, enterprise solutions, and technology-driven platforms worldwide.
We partner with clients from the US, UK, and EU, building long-term dedicated teams and offering transparency, stability, and continuous professional growth for our engineers.
 

About the Project

You’ll join a mature IoT & telematics SaaS product operating in the US market and actively used in production by real customers.

Stage: Live product, mature production system
Focus: Stabilization, QA maturity, and automation expansion
Domain: IoT, asset tracking devices, AI dashcams, telemetry-heavy systems

This role is created to establish independent QA ownership, improve automated test coverage, and directly influence release stability and product quality.
 

Requirements

— 5+ years of overall experience in QA Engineering
— 2+ years of hands-on experience with .NET / C#
— Strong focus on Test Automation (API & UI)
— English level: Upper-Intermediate+
 

Nice to have:
— Experience with IoT / telemetry-heavy systems / large device fleets
— Experience working with production-critical, real-time systems
 

What Makes This Role Special

— High ownership role: define QA, not just execute
— Automation-first mandate with real influence on engineering decisions
— Direct impact on release stability and product quality
— Mature production system with real users and scale
— CTO-level involvement and strong engineering leadership
— No micromanagement, no time tracking — trust-based collaboration
— Long-term engagement with a stable roadmap
 

We Offer

• 20 paid vacation days per year
• 5 paid sick leaves (no medical documents required)
• Personalized development plan + training compensation
• English courses compensation
• Work equipment if needed (laptop, monitor, etc.)
• Flat and transparent communication
• Ability to switch between projects and technologies within Digis
• Full accounting and legal support
• Free corporate psychologist sessions

🔹 Role Overview 

As a PR Intern, you will support the Marketing and Communications team in strengthening DICEUS’s brand presence in the international insurance technology market. You will leverage AI-powered tools and traditional PR methods to research, analyze, and produce high-quality content that positions DICEUS as a trusted InsurTech partner. 

This internship is an opportunity to gain hands-on experience in PR, media relations, and market research while working in a dynamic, innovation-driven industry. 

🔹 Key Responsibilities 

• Conduct market and competitor research in the insurance technology sector. 
• Support preparation of press releases, media pitches, and LinkedIn content. 
• Identify and evaluate media outlets, journalists, and industry awards (US, UK, Europe) for brand promotion. 
• Monitor PR and communication activities of competitors and summarize key findings. 
• Create infographics, visuals, and marketing materials using AI/design tools (Midjourney, Canva, Jasper, etc.). 
• Assist in identifying market intent signals (e.g., modernization projects, partnerships, acquisitions). 
• Support PR activities for conferences, awards, and industry events. 
• Prepare weekly summaries of PR and media activities. 

🔹 Requirements 

• Strong interest in PR, marketing, and technology. 
• Good written and verbal English (B1–B2+). 
• Ability to explain complex topics in simple, clear language. 
• Solid research and analytical skills. 
• Familiarity with AI tools (ChatGPT, Jasper, GrammarlyGO, Midjourney, Canva AI, Meltwater AI, BuzzSumo, Similarweb/AlphaSense). 
• Proficiency with Google Workspace / MS Office. 
• Self-motivated, detail-oriented, and able to work independently. 

🔹 Nice to Have 

• Background in communications, marketing, journalism, or business. 
• Experience with B2B PR (preferably in SaaS, fintech, or InsurTech). 
• Understanding of global insurance and technology trends. 

🔹 What We Offer 

• Real experience in international PR within the insurance technology market. 
• Mentorship and structured development path. 
• Exposure to AI-driven PR workflows and innovation practices. 
• Opportunity to collaborate with a global team. 
• Potential for long-term collaboration after internship. 

Motorsport Network is the leading independent voice of the motorsport and automotive industries and their fans, is actively seeking a skilled and proactive Manual QA Engineer to join our Development Team.
 

Key Requirements:

• Minimum of 12 months of commercial testing experience preferred.

• Proficient understanding of various testing methodologies, techniques, and types, along with a comprehensive grasp of the testing process.

• Familiarity with client-server architecture.

• Basic knowledge of HTML/CSS/SQL.

• Previous experience with bug tracking systems, preferably Jira, is a definite plus.

• Operating Systems proficiency in both Windows and MacOS environments.

• Competence in testing tools such as JMeter, Postman, TestRail, TestLink, LambdaTest, etc.

• Capability to construct and manage test documentation, including checklists, test cases, bug reports, etc.

• Intermediate level of English proficiency.

• Demonstrated ability to work both independently and collaboratively within a team.

• Exceptional attention to detail and effective communication skills.

Ixilix is a technology-driven company that builds high-quality solutions and long-term partnerships. Our team is growing, and we are looking for a Middle DevOps Engineer.

Responsibilities:

• Development and support of infrastructure as a code (Terraform, Terragrunt).
• Management and support of container orchestrations (Kubernetes, Docker).
• Monitoring and logging of infrastructure (Prometheus, Grafana, ELK).
• Implementation of GitOps methods using ArgoCD.
• Working with cloud platforms (AWS).
• Optimization and support of networks and servers (Linux, Nginx, Cloudflare).
• Support of microservices and monolithic applications.

Required Skills:

• Experience as a DevOps engineer for at least 2 years.
• Good knowledge and experience of working with Linux systems (Ubuntu).
• Ability to write scripts in Bash, Python
• Experience with containerization systems (Docker, Kubernetes).
• Monitoring and alerting skills using Prometheus, Grafana.
• Experience with AWS cloud solutions.
• English B1+.
• Ukrainian C1+.

What we offer:
 

Rewards & Celebrations

• Quarterly Bonus System
• Team Buildings Compensations
• Memorable Days Financial Benefit

Learning & Development

• Annual fixed budget for personal learning 
• English Language Courses Compensation

Time Off & Leave

• Paid Annual Leave (Vacation) - 24 working days
• Sick leave - unlimited number of days, fully covered

Wellbeing Support

• Mental Health Support (Therapy Compensation)
• Holiday Helper Service

Workplace Tools & Assistance

• Laptop provided by Company (after probation)

Work conditions:
 

• Remote work from EU
• Flexible 8-hour workday, typically between 9:00 - 18:00 CET
• Five working days, Monday to Friday
• Public holidays observed according to Ukrainian legislation
• Business trips to Bratislava every 3-6 months (company provides compensation of expenses)

At Ixilix, we value transparency, trust, and ownership. We believe that great results come from people who care - about their work, their team, and the impact they create.

Sounds like you? Let’s connect! We’re just one click away.

The position is open with a large product iGaming company that has created 100 cutting edge products, operating in 20 different markets, employing 1,300 people.

We're looking for an experienced Team Lead Developer with strong technical expertise in Node.js & React and a solid background in leadership, to join our growing fintech development team in  Lisbon, Portugal. You will lead a cross-functional team working on a payment integration platform, contributing directly to architecture, delivery, and team growth.

👉 Who are we looking for?

We're looking for an experienced Team Lead Developer with strong technical expertise in Node.js & React and a solid background in leadership, to join our growing fintech development team in Limassol, Cyprus. You will lead a cross-functional team working on a payment integration platform, contributing directly to architecture, delivery, and team growth.
 

👉 Requirements:

✔️ At least 8+ years of professional experience in the IT field.

✔️ 3+ years of experience in leadership positions.

✔️ 3+ years of commercial experience with Node.js & React.

✔️ 5+ years of commercial experience in web development.

✔️ Knowledge of JavaScript and the ECMAScript 6 standards.

✔️ Commercial experience in implementing REST and WebSockets.

✔️ Experience with Git version control system.

✔️ Experience with commercial databases, MySQL.

✔️ Experience with RabbitMQ.

✔️ Experience with Redis.

✔️Advanced level of English.

✔️ Excellent technical, diagnostic, and troubleshooting skills.

✔️ Strong leadership and organizational abilities
 

👉 Responsibilities:

✔️ Being transparent with the team about challenges, failures, and successes.

✔️ Hiring and training technical personnel.

✔️ Determining project requirements and developing work schedules for the team.

✔️ Delegating tasks and achieving daily, weekly, and monthly goals.

✔️ Liaising with team members and management to ensure projects are completed to standard.

✔️ Motivating staff and creating a space where they can ask questions and voice their concerns.

✔️ Delegating work and assignments to team members.

✔️ Collaborating with their team to identify and fix technical problems.

✔️ Lead the development of our in-house fintech platform with a focus on performance, scalability, and security.

✔️ Build and manage complex payment API integrations with banks, PSPs, and third-party services.

✔️ Contribute to full-stack development, ensuring consistency and stability across the product.

✔️ Actively participate in developing new features from concept to production.

✔️ Collaborate with product managers, designers, and stakeholders in agile workflows to ensure technical feasibility and business alignment.

✔️ Support the evolution of the architecture towards modern patterns (microservices, messaging systems, and scalable infrastructure).
 

👉 The company offers:

🧑🏻‍💻 Learning and development opportunities and interesting, challenging tasks.

✈️ Relocation package (tickets, staying in a hotel for 2 weeks).

📚 Opportunity to develop language skills and partial compensation for the cost of language classes.

🎁 Birthday celebration present.

🏝 Time for proper rest and 24 working days of Annual Vacation.

At Promova, we’re redefining language education to make it accessible, personal, and effective for today’s fast-paced world. Our growing team of 150+ professionals is on a mission to connect people, bridge cultures, and empower lifelong learners—reaching every country except aggressor states (yes, even Antarctica).

We blend AI-driven innovation with human expertise to create tools that help people confidently speak, embrace new cultures, and truly belong in any language.

We’re looking for a Creative Marketing Lead who will take full end-to-end ownership of our creative strategy for paid acquisition.

In this role, you won’t just manage a team — you’ll build a scalable creative testing framework and continuously improve its efficiency. Your goal is to bridge the gap between creative production, analytics, and business objectives, transforming our creative department into a predictable engine for global growth.

Why This Role is Your Next Challenge:

• Full Ownership & Architecture: This is not just a task execution role — you will take our current creative setup and evolve it into a profitable, scalable сreative engine. This is a rare opportunity to take 100% ownership of the strategy relaunch and its success.
• Freedom to Act Bold: You’ll have meaningful autonomy to test hypotheses, adjust approaches, and shape the creative system within clear business goals and performance constraints.

What You’ll Do:

• Strategy & System Ownership: Build a repeatable, scalable framework for testing and scaling ideas. Transform ad-hoc experiments into a predictable creative engine.
• Drive Process Innovation: Focus on continuous improvement through automation and AI adoption to improve testing speed.
• Leadership & Mentoring: Lead and mentor a team of 5 creative marketers, raising the quality of creative thinking, hypotheses, and briefs.
• Cross-functional Collaboration: Partner closely with User Acquisition, Analytics, Growth, and Brand teams to identify stable performance patterns and align creative execution with business objectives.
• Stay Hands-on: Participate directly in early-stage testing and high-impact experiments when needed to set quality standards, unblock the team, and accelerate learning.

What We’re Looking For:

• Creative Ownership: 3+ years in creative marketing (Meta. TikTok, Google), with at least 2 years owning creative strategy, systems, or team outcomes.
• Leadership: 1+ year of experience managing a creative marketing team of 3+ people.
• Performance Literacy: Strong understanding of performance marketing metrics and decision-making logic — CTR, CVR, CPA, creative fatigue, and scale signals.
• Framework Expertise: Experience building and operating creative testing frameworks, including hypotheses, iterations, learnings, and scale decisions.
• Strategic Thinking: Ability to translate performance data and market insights into clear creative strategies and technical briefs.
• Creative Formats: Experience leveraging UGC and short-form video formats (TikTok, Reels, Shorts) as scalable performance assets, not just creative executions.
• English proficiency at B2 level or higher.

Success in this role is measured by measurable improvements in creative performance outcomes (e.g. scalable creative share, success rate, time-to-learning) and by the team’s ability to operate with greater clarity, autonomy, and predictability.

Corporate Benefits:

🎓Growth — offered to help develop your skills, advance your career, and reach your full potential: сompensation for additional training at external events and seminars; access to a large electronic library; paid online courses and conferences; Promova English Group; English Classes; Promova Speaking Club, and access to Promova Premium.

🧘🏼Wellbeing — offered to support your overall health, happiness, and resilience: work remotely from any safe location worldwide; flexible work schedule; 20 paid vacation days per year; an unlimited number of sick days, medical insurance coverage; mental health support; power station reimbursement; employee discounts and special benefits for remote employees.

🏄🏼‍♂️Fun & Activities — offered to foster informal communication and strengthen social connections among teammates: remote team compensation for gathering and team-building episodes.

If you are ready to help reimagine language learning for today’s world, let’s do it together!

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals developing outsourcing support services for a wide range of products worldwide at a dynamic pace. The project launched in 2021, and last year we achieved a yearly growth rate of +82%. Since February 2022, we have preserved all workplaces and continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

Our statement:

• We’re against war and unjustified aggression;
• We evacuated teammates and their families from frontline areas, helped them relocate, and provided financial support;
• We supplied the team with charging stations;
• We continue to work together for the future of Ukraine.

We are currently seeking a Technical Customer Service Agent (Middle+) to join our growing support team.

This role is part of a new long-term project, where you will cover Tier 1 technical support, working closely with international clients and internal teams. We’re looking for proactive specialists who are ready to dive deep into the product, take ownership of issues, and follow them through “until the bottom line.”

Working schedule:

Primary coverage is US daytime/(EST, GMT -5) (6:00 AM – 6:00 PM)

The schedule is flexible and will be discussed with an agent on an individual basis.

• 30-min. lunch break
• Mandatory, paid weekend overtime (4+ hours) on a rotating basis
• 24/7 support coverage through shift rotation

Your future responsibilities include:

• Developing expertise as a Subject Matter Expert in platform and network troubleshooting, providing intermediate to advanced VoIP technical support;
• Assisting customers via phone, email, chat, and occasional video calls (e.g., helping with system setup);
• Identifying, troubleshooting, and proactively resolving platform and network issues;
• Escalating complex cases to higher-tier support teams with clear, complete, and accurate documentation;
• Recreating customer environments on lab servers to replicate and resolve technical issues;
• Comparing customer configurations with best practices and recommending improvements;
• Providing clear, step-by-step instructions for system updates and configuration changes;
• Monitoring system performance and participating in regular maintenance and troubleshooting activities;
• Keeping customers informed with timely status updates on issue resolution progress;
• Working with ticketing systems and internal service desks to manage incoming requests;
• Collaborating with cross-functional teams to improve workflows, processes, and overall customer satisfaction.

Communication channels:

• Jira
• Internal Service Desk systems
• Zendesk

Needed experience & skills:

Hard / Technical skills:

• English proficiency at B2–C1 level;
• 1–2 years of experience in a call center or customer support role, preferably in Telecom or IT;
• Solid understanding of VoIP fundamentals;
• Basic networking knowledge (packet flow, troubleshooting concepts);
• Linux fundamentals;
• Entry-level MySQL knowledge;
• Basic understanding of APIs.

Soft skills:

• Excellent communication and interpersonal skills with a strong customer-focus;
• Strong problem-solving and analytical thinking;
• High attention to detail and ability to document issues accurately;
• Ability to multitask and prioritize in a fast-paced environment;
• Self-driven, proactive, and resourceful;
• Ability to work independently while being a strong team player;
• Willingness to follow established workflows and contribute to continuous improvement.

Nice to have:

• Relevant certifications (CCNA, CCNP, JNCIA, JNCIP) are a plus;
• Strong learners with high motivation are preferred over less-engaged experienced candidates.

Work with EverHelp is about:

• 20 vacation days and 10 paid sick leaves;
• Fully remote work format;
• B2B cooperation model;
• One-month paid training period before independently handling tickets;
• Continuous professional development and hands-on learning with evolving technologies;
• A supportive, professional team that values ownership, proactivity, and growth;
• Career growth opportunities — including progression to CS Team Lead roles.

Submit your resume and join our team 🚀