Jobs at Djinni

We are looking for a Retention Manager with hands-on experience working specifically with VIP players in Tier-1 GEOs to join our iGaming product focused on the Australian market.

The main focus of this role is VIP Retention. You will be responsible for understanding VIP player behaviour, developing personalized retention strategies and promotional mechanics, identifying growth opportunities, and driving player engagement, retention, and LTV.

This is not a direct VIP Account Management role. You will not be responsible for communicating with VIP players directly — this is handled by our VIP Account Manager. Your focus will be on VIP retention strategy, CRM mechanics, promotions, segmentation, and analytics.

Key Responsibilities

• Segment the customer base and develop retention and remarketing strategies for VIP players.
• Plan and manage CRM calendars and promotional activities.
• Develop personalized bonus and retention mechanics for the VIP segment.
• Plan and launch email campaigns and other CRM communications.
• Prepare technical briefs for designers and copywriters.
• Conduct A/B tests of CRM campaigns, promotions, and communication mechanics.
• Analyze VIP player behaviour and the performance of retention activities.
• Monitor key metrics, including Retention Rate, Churn Rate, GGR, NGR, and LTV.
• Identify growth opportunities and develop hypotheses to increase VIP engagement and retention.
• Prepare regular reports and actionable recommendations for CRM optimization.
• Analyze existing campaigns and continuously improve retention mechanics.
• Work closely with VIP Account Management, CRM, Analytics, Marketing, Design, and Content teams.
• Own projects end-to-end, from defining the objective and hypothesis to launch, performance analysis, and optimization.
• Leverage AI tools and chatbots to improve CRM processes and campaign efficiency.

Requirements

• 1+ year of experience in Retention / CRM, preferably within iGaming or betting.
• Proven hands-on experience working with VIP players in Tier-1 GEOs.
• Strong understanding of VIP player behaviour and retention strategies.
• Experience developing and implementing retention and remarketing strategies.
• Strong understanding of key iGaming metrics: GGR, NGR, Retention, Churn, and LTV.
• Strong analytical and strategic thinking.
• Data-driven mindset with the ability to analyze data, identify patterns, and make informed decisions.
• Experience with CRM systems and automation platforms such as Customer.io, Optimove, Xtremepush, or similar.
• Experience with segmentation, onboarding, lifecycle communications, and CRM mechanics.
• Ability to independently plan and launch CRM campaigns.
• Experience with analytics tools, including Google Analytics.
• Strong written communication skills and confident English.
• High level of ownership, initiative, and engagement.

Nice to Have

• Experience working with the Australian market.
• Extensive experience with VIP retention in Tier-1 GEOs.
• Experience working with large customer databases.
• Background in iGaming / betting / online casino.
• Experience with chatbots and AI tools.
• Strong reporting and data visualization skills.
• Basic understanding of statistics and experimentation.

🎯 What Success Looks Like

You will take ownership of the VIP Retention direction, understand player behaviour, develop and test hypotheses, launch personalized retention mechanics, measure their impact, and continuously optimize performance.

Success in this role will be measured not by the number of campaigns launched, but by the real business impact of CRM activities on VIP engagement, retention, and LTV.

We're looking for a deeply technical Product Manager with a strong understanding of financial markets to join our Trading Core direction. You'll build the technology core that powers the entire business - matching, liquidity, risk, and pricing infrastructure across CFD and Crypto markets.
 

Responsibilities

• Define the roadmap for Infra & Liquidity, Risk Tech, and Commerce Tech domains, working alongside Engineering Directors and Quants
• Write highly detailed, edge-case-heavy PRDs for backend systems (e.g., defining the exact mathematical logic for cross-margin liquidations during high volatility)
• Collaborate with the Risk Management and Dealing departments to build internal tools that allow them to monitor exposure and combat toxic trading in real-time
• Oversee stress tests and historical analytics to ensure the core infrastructure can handle extreme market events (e.g., crypto flash crashes)

Requirements

• Experience in a highly technical backend role within a Crypto Exchange, CFD, Prop Trading Firm, or HFT environment
• Deep knowledge of market microstructure, order matching algorithms, liquidity aggregation, FIX API, and bridging technologies (e.g., PrimeXM, OneZero)
• Strong understanding of financial risk management: margin calculations, liquidation mechanics, Value at Risk (VaR), and A/B/C-book operating models
• Solid technical foundation: ability to understand complex system architectures, bare-metal infrastructure, and latency-sensitive network design
• Experience in defining complex fee engines, rebate structures, and financial reconciliation processes
• Analytical Rigor: Exceptional quantitative skills and a data-driven approach to solving complex financial logic problems
• High Stress Tolerance: You are managing the core engine where a single bug can cost millions. You must be calm, structured, and risk-aware
• Translation Master: Ability to seamlessly translate complex mathematical/financial concepts from quants and risk managers into clear PRDs for backend engineers

Will be a plus

• Background in quantitative finance, financial engineering, or backend software development
• Deep knowledge of MetaTrader 4/5 core infrastructure and plugins
• Experience with Crypto Options pricing models and On-Chain/DEX routing protocols

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

We don't need a task-executor; we need a system builder. If you are driven by dissecting competitor PBNs, automating operations via APIs, and taking a site network from initial GEO strategy to predictable ROI-this role provides the scale and autonomy you've been looking for.

 

What You Will Drive

• Strategy & Resource Ownership: Identify top-performing GEOs and target brands. Plan satellite expansion, manage SEO budgets, and set precise tasks for the team.
• Technical SEO & Automation: Perform deep technical audits, build automated content workflows via OpenAI API, and run structured SEO experiments with clear outcome tracking.
• Analytics & Risk Detection: Build custom monitoring dashboards (Ahrefs, GSC, Keitaro), run launch cohort analyses to uncover success signals, and deploy automated alert systems for problem domains.
• On-Page & Link Building Strategy: Optimize money page architecture and internal linking. Automate scalable link-building pipelines while enforcing strict quality standards.
• Competitor Intelligence: Track, map, and reverse-engineer competitor satellite setups to turn their strategies into your roadmap.
   

Who You Are

• iGaming Niche Expertise: Proven track record in gambling/casino affiliate SEO and satellite/PBN management.
• Systems & Automation Mindset: Practical experience connecting APIs (e.g., OpenAI) and using tools to scale routine content and SEO tasks.
• Analytical Precision: Proficient with GSC, Ahrefs, Keitaro, and cohort analysis.
• Outcome-Oriented Ownership: A strong internal drive to own the entire cycle—from hypothesis to measurable revenue impact

What We Offer:

• Remote-first international team: Work from anywhere with a flexible schedule.
• High ownership & Direct impact: Full independence in your workflow with direct product impact and no micromanagement.
• Agile Culture: Fast iteration, low bureaucracy environment.
• Time Off: 30 days of paid annual leave.

Привіт!

Ми — Checkbox Group, група українських продуктових IT-компаній, які створюють сервіси, що спрощують ведення бізнесу, роблячи його прозорим, зручним і без зайвої бюрократії.

Наша корпоративна структура трансформувалась від моноліту до гнучкої моделі бізнес-юнітів, що дозволяє кожному напряму розвиватись автономно та швидко масштабуватися.

Зараз шукаємо DevOps Engineer, який допоможе нам підтримувати стабільну інфраструктуру та розвивати наші технологічні рішення.

Твої майбутні задачі:

• Підтримка та адміністрування Kubernetes-кластерів.

• Робота з FluxCD, Helm charts та GitOps-підходом.

• Підтримка й розвиток CI/CD-конвеєрів на базі GitLab.

• Оптимізація використання інфраструктури та ресурсів.

• Моніторинг сервісів і впровадження інструментів для проактивного спостереження на базі VictoriaMetrics.

• Автоматизація рутинних процесів за допомогою Ansible, Terraform, Bash, Python та AI-інструментів.

• Робота з базами даних: PostgreSQL 12-18 self-hosted,, MongoDB, Redis, Redis Cluster.

• Налаштування балансування навантаження: Nginx, HAProxy, Envoy, Istio.

• Технічна підтримка, діагностика та усунення інцидентів у production- і test-середовищах.

Що тобі для цього знадобиться:

• Досвід роботи з хмарними рішеннями (AWS, DigitalOcean).

• Практичний досвід із Docker та Kubernetes.

• Розуміння GitOps-підходу та досвід роботи з FluxCD / Helm.

• Знання систем моніторингу, логування та візуалізації: VictoriaMetrics, Prometheus, Grafana, ELK Stack.

• Досвід роботи з CI/CD, зокрема GitLab CI.

• Досвід адміністрування PostgreSQL, Redis, MongoDB буде суттєвою перевагою.

• Розуміння архітектури високонавантажених систем.

• Самостійність у прийнятті технічних рішень і відповідальність за результат.

• Готовність брати участь в on-call чергуваннях.

На що ти зможеш впливати:

• Архітектуру та розвиток платформи проектів.

• Надійність, масштабованість і спостережуваність production-сервісів.

• Підходи до CI/CD, GitOps та автоматизації інфраструктури.

• Впровадження SRE-практик: SLI/SLO, incident management, postmortems, capacity planning.

• Оптимізацію інфраструктурних витрат і використання ресурсів.

• Покращення developer experience для продуктових команд.

• Участь у розслідуванні інцидентів, проведенні postmortem і впровадженні дій для запобігання повторенню проблем.

Ми пропонуємо:

• Повністю віддалений формат співпраці.
• 24 робочі дні відпустки та оплачувані лікарняні.
• Стабільну виплату зарплати двічі на місяць.
• Підтримку професійного розвитку: курси, конференції, сертифікації.
• Курси англійської мови.
• Мінімум бюрократії в ухваленні рішень.

Хочеш розвивати інфраструктуру, що забезпечує роботу тисяч бізнесів по всій країні?
 📩 Надсилай резюме і давай знайомитись!

A portfolio or samples of your video, design, or writing work (even informal) are strongly encouraged with your application.

About Impactable Impactable is a fast-growing, LinkedIn-centric B2B marketing agency helping mid-market companies drive revenue through data-driven, multi-channel strategies. We're globally distributed across the U.S., Ukraine, and Serbia.
 

Position Overview This role produces high-quality video, copy, and design assets for our clients, working closely with the Content Strategy Lead to keep every deliverable polished, on-brand, and performance-optimized. Ideal for early-career creatives eager to grow — high performers typically move to Content Specialist within 12–18 months.

Key Responsibilities

Content Production

• Edit short-form videos and audiograms (Descript); upload final assets to Ordinal
• Produce branded graphics/carousels using Canva templates
• Write and refine LinkedIn post copy with strong hooks, CTAs, and audience relevance
• Use AI tools to align content with each client's tone of voice

Quality Control

• Proof deliverables for grammar, accuracy, and formatting
• Apply brand guidelines, client preferences, and LinkedIn B2B best practices
• Follow accessibility best practices (captions, readability)
• Apply design principles across graphics and video
• Follow the Content Evaluation Rubric, targeting "Exceptional" quality

Workflow & Collaboration

• Manage tasks via ClickUp and meet deadlines
• Flag blockers early; apply feedback promptly to reduce revisions
• Send client posts for approval at least one week before posting
• Produce monthly client reports; attend bi-weekly team meetings
• Escalate execution questions to the production team leader

Continuous Improvement

• Learn new tools/processes; share efficiency ideas in team syncs
• Apply insights from monthly reporting to future content
• Spot opportunities for stronger angles or framing in existing content

Success Metrics

• 95%+ of assets delivered on time
• <10% of deliverables need major revisions
• 4.5+/5 internal CSAT from strategist partners
• Growth in 2+ competency areas per quarter

Required Skills

• 3+ years video editing
• 2+ years graphic design
• Upper-Intermediate English (written & spoken)
• Ghostwriting/B2B copywriting experience
• PM tool experience (ClickUp, Asana, or Jira)
• Strong attention to detail, time management, and independent execution
• Familiarity with AI tools (ChatGPT, Jasper, Claude)
• Canva and Google Workspace proficiency (nice to have)

Desired Skills

• B2B marketing / LinkedIn content knowledge
• Basic motion design or audio editing
• Social media analytics understanding
• Agency or fast-paced creative environment experience
• Descript, Adobe, or Final Cut knowledge
• Bachelor's in Marketing, Graphic Design, or Communications (preferred, not required)

Benefits

• 11 paid holidays per Ukrainian calendar
• 14 PTO days + 7 sick days annually (accrued after 90-day intro period)

Logistics

• Preferred location: Ukraine
• Monthly compensation: $1100-$1500net
• Working hours: 11:00 - 20:00 Kyiv time 
• Reports to: Content Strategy Lead
• Full-time, fully remote
• Candidates should have their own workstation/hardware for the role
• Dedicated onboarding mentor for your first months
• Real growth opportunities — we’re actively building out team lead and management roles as we scale
   

Location: 100% remote within EU, (company office is located in New York City)
Reporting to: Associate VP of Delivery

Benefits:

- 100% remote job

- Unlimited PTO 

- B2B (registered in Poland) or FOP (registered in Ukraine)

- Yearly bonus 

Delivery Director (Software Delivery & Application Development)

We are looking for an experienced Senior Delivery Manager / Delivery Director to join our leadership team and drive end-to-end execution of complex software delivery initiatives. This role requires a strategic mindset combined with hands-on delivery leadership - the ability to define delivery standards at scale while ensuring teams execute successfully across timelines, quality, and stakeholder expectations.

You will work closely with Product, Engineering, PMO, and Account Management teams to ensure consistent delivery performance and continuous improvement across the organization.

Key Responsibilities

• Serve as a full member of the management team, contributing to delivery strategy and execution planning
• Lead planning, execution, and delivery of application development initiatives within an Agile environment
• Drive delivery excellence by implementing and improving delivery processes, standards, and governance frameworks
• Ensure delivery consistency through strong collaboration with Product, Account Management, and PMO teams
• Manage multiple complex initiatives simultaneously, including dependencies, risks, scope, and resource constraints
• Build strong relationships with internal and external stakeholders (Carriers, Vendors, Partners)
• Communicate delivery status, risks, decisions, and mitigation plans to executive leadership
• Establish and track delivery KPIs and metrics (timelines, velocity, predictability, quality, incident trends, etc.)
• Lead resolution of critical production incidents and drive post-incident improvements and mitigation planning
• Support organizational growth through delivery maturity improvements and scaling best practices
• Drive change management initiatives, helping teams adopt new processes, tools, and operating models

• Promote adoption of AI-powered delivery practices (delivery analytics, automation, AI-assisted planning/reporting) and support AI-related product initiatives where relevant

   

Required Skills & Experience

• 7+ years of proven experience as a Delivery Manager, Delivery Director, Technical Project Manager, or similar role
• Strong technical background (Developer / BA / QA / Technical Lead experience preferred)
• Proven experience across the SDLC (application development, delivery, deployment, release management)
• Strong understanding of Agile delivery and modern software development methodologies (Scrum, Kanban, Lean)
• Experience managing complex cross-functional and distributed teams
• Experience working with multi-national teams across multiple time zones
• Excellent organizational skills and ability to structure processes and delivery governance
• Strong stakeholder management skills with ability to align diverse priorities
• Strong communication, escalation management, and problem-solving skills
• Ability to manage multiple competing priorities and deliver under pressure
• Demonstrated leadership in high-stakes delivery and incident environments

• Experience leading or supporting organizational change management initiatives

   

Nice to Have

• Experience in B2B SaaS / Telecom / Enterprise platforms
• Experience with Jira / Advanced Roadmaps / delivery analytics tools
• Experience building and scaling delivery processes across growing organizations
• Experience implementing delivery dashboards, KPIs, and executive reporting frameworks
• Exposure to AI/ML initiatives, AI governance, or AI-assisted delivery optimization

• Experience with transformation programs (process modernization, tooling adoption, Agile scaling)

   

Soft Skills

• Strong leadership and decision-making capability
• Ability to offer solutions and innovative ideas
• Excellent communication and stakeholder alignment skills
• Ability to resolve conflicts and manage escalations effectively
• Self-motivated, proactive, and accountable

• Stress resistance and ability to lead in fast-paced environments

   

Education

• Bachelor’s degree in Computer Science, Engineering, IT, or related field

• Relevant certifications are a plus

   

Why Join Us

• Be part of a fast-growing delivery organization driving enterprise-scale product execution
• Work directly with senior leadership and influence delivery strategy
• Lead meaningful transformation initiatives including AI-enabled delivery and scalable delivery governance
• Opportunity to build processes, shape culture, and drive delivery excellence across teams

Location: 100% remote within EU, (company office is located in New York City)
Reporting to: Associate VP of Delivery

Benefits:

- 100% remote job

- Unlimited PTO 

- B2B (registered in Poland) or FOP (registered in Ukraine)

- Yearly bonus 

Delivery Director (Software Delivery & Application Development)

We are looking for an experienced Senior Delivery Manager / Delivery Director to join our leadership team and drive end-to-end execution of complex software delivery initiatives. This role requires a strategic mindset combined with hands-on delivery leadership - the ability to define delivery standards at scale while ensuring teams execute successfully across timelines, quality, and stakeholder expectations.

You will work closely with Product, Engineering, PMO, and Account Management teams to ensure consistent delivery performance and continuous improvement across the organization.

Key Responsibilities

• Serve as a full member of the management team, contributing to delivery strategy and execution planning
• Lead planning, execution, and delivery of application development initiatives within an Agile environment
• Drive delivery excellence by implementing and improving delivery processes, standards, and governance frameworks
• Ensure delivery consistency through strong collaboration with Product, Account Management, and PMO teams
• Manage multiple complex initiatives simultaneously, including dependencies, risks, scope, and resource constraints
• Build strong relationships with internal and external stakeholders (Carriers, Vendors, Partners)
• Communicate delivery status, risks, decisions, and mitigation plans to executive leadership
• Establish and track delivery KPIs and metrics (timelines, velocity, predictability, quality, incident trends, etc.)
• Lead resolution of critical production incidents and drive post-incident improvements and mitigation planning
• Support organizational growth through delivery maturity improvements and scaling best practices
• Drive change management initiatives, helping teams adopt new processes, tools, and operating models

• Promote adoption of AI-powered delivery practices (delivery analytics, automation, AI-assisted planning/reporting) and support AI-related product initiatives where relevant

   

Required Skills & Experience

• 7+ years of proven experience as a Delivery Manager, Delivery Director, Technical Project Manager, or similar role
• Strong technical background (Developer / BA / QA / Technical Lead experience preferred)
• Proven experience across the SDLC (application development, delivery, deployment, release management)
• Strong understanding of Agile delivery and modern software development methodologies (Scrum, Kanban, Lean)
• Experience managing complex cross-functional and distributed teams
• Experience working with multi-national teams across multiple time zones
• Excellent organizational skills and ability to structure processes and delivery governance
• Strong stakeholder management skills with ability to align diverse priorities
• Strong communication, escalation management, and problem-solving skills
• Ability to manage multiple competing priorities and deliver under pressure
• Demonstrated leadership in high-stakes delivery and incident environments

• Experience leading or supporting organizational change management initiatives

   

Nice to Have

• Experience in B2B SaaS / Telecom / Enterprise platforms
• Experience with Jira / Advanced Roadmaps / delivery analytics tools
• Experience building and scaling delivery processes across growing organizations
• Experience implementing delivery dashboards, KPIs, and executive reporting frameworks
• Exposure to AI/ML initiatives, AI governance, or AI-assisted delivery optimization

• Experience with transformation programs (process modernization, tooling adoption, Agile scaling)

   

Soft Skills

• Strong leadership and decision-making capability
• Ability to offer solutions and innovative ideas
• Excellent communication and stakeholder alignment skills
• Ability to resolve conflicts and manage escalations effectively
• Self-motivated, proactive, and accountable

• Stress resistance and ability to lead in fast-paced environments

   

Education

• Bachelor’s degree in Computer Science, Engineering, IT, or related field

• Relevant certifications are a plus

   

Why Join Us

• Be part of a fast-growing delivery organization driving enterprise-scale product execution
• Work directly with senior leadership and influence delivery strategy
• Lead meaningful transformation initiatives including AI-enabled delivery and scalable delivery governance
• Opportunity to build processes, shape culture, and drive delivery excellence across teams

Spredo is a leading AI-based platform for automating B2B outreach on Telegram.

Our clients include industry leaders in Web3 and iGaming, such as Hacken, CoinTelegraph, ChainGPT, and others.

Tech Stack

Must Have: Python, React, Docker.

Nice To Have: Claude Code, AI Agents Orchestration

Responsibilities

• Maintain the platform and resolve bugs promptly to ensure smooth operation for clients
• Continuously brainstorm and implement new features
• Communicate directly with clients via Telegram groups to answer technical questions and address reported issues
• Collaborate closely with the Founder and Technical Advisor via Slack, daily syncs, and monthly team calls
• Write documentation and shadow a senior full-stack developer

• Actively leverage tools such as Claude Max to improve development efficiency

   

Growth Opportunities

• Clear path for growth within the team
• Compensation increases based on performance
• Semi-annual performance reviews and adjustments
   

Work Format

• Fully remote position
• Flexible working hours (~30hr/week)
• Work on the weekends is fine
• Designed for university students currently undergoing their studies

On behalf of our client, we are looking for a Senior Backend Engineer (Go)

Requirements:

- 5+ years of backend development experience with Golang (willingness to work with Ruby)

- Strong experience with PostgreSQL and NoSQL databases such as Redis

- Solid knowledge of RESTful APIs and HTTP

- Strong understanding of system architecture, high-load applications, and concurrency

- Experience building and maintaining backend microservices

- Experience with unit testing and automated testing practices

- Hands-on experience with Agile/Scrum methodologies

- Ability to design scalable technical solutions and work with complex business domains

- Experience with performance optimization and database query tuning

- Strong English communication skills

Nice to have:

- Experience with gRPC and Protocol Buffers

- Background in high-load, distributed systems

- Strong experience building concurrent applications

- Experience with performance tuning of relational databases

- Experience with external API/integration-heavy systems

Company offers:

- Long-term employment with possibilities for professional growth

- Fully remote work

- Reasonably flexible schedule

- 15 days of paid vacation

- Regular performance reviews

Senior Backend Engineer (Go)

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

Our client operates a cloud-based platform dedicated to corporate ground transportation management, addressing a multi-billion-dollar market. The solution aggregates multiple transportation providers—such as corporate fleets, ride-hailing services, taxi operators, and limousine networks—into a unified system that helps businesses streamline operations and reduce spend. It serves a significant share of the largest companies worldwide and handles high volumes of transactions and data across diverse geographies. The platform’s core challenges include integrating heterogeneous external services, maintaining reliability under high-load conditions, implementing advanced business logic for scheduling and pooling, and providing accurate cost control and reporting. Strong backend engineering is critical to scaling global coverage, ensuring performance, and delivering a seamless user experience.

About the Role:

You will join a cross-functional development team responsible for core backend services that directly impact end users. The role offers full ownership of feature delivery—from reviewing product requirements and defining technical designs alongside architects and product managers, through to coding, testing, deployment, and monitoring in production. You will serve as first-line support for your services, proactively identify and address reliability and performance issues, and collaborate with other teams to ensure end-to-end system integrity. This position demands technical leadership, a hands-on approach to system architecture, and the ability to influence both engineering and product decisions. You will work remotely with periodic team gatherings and receive the tools and environment needed to deliver tangible business impact in a fast-paced, agile setting.

Key Responsibilities:

• Lead end-to-end development of backend microservices, including implementation, deployment, and production monitoring.

• Translate product requirements into scalable technical designs, data models, and RESTful APIs.

• Integrate with external transportation providers and internal systems to enable reliable, real-time workflows.

• Analyze and optimize system performance and database queries under high-load scenarios.

• Propose and implement architectural improvements to enhance resilience, scalability, and maintainability.

• Maintain and refactor existing services to improve code quality, test coverage, and observability.

• Collaborate with cross-functional teams and mentor peers on best practices in coding, testing, and operations.

• Participate in agile ceremonies, including backlog grooming and sprint planning, to align deliverables with business priorities.

Required Competence and Skills:

• 5+ years of backend software development experience in Golang (willingness to work with Ruby). 

• Proven experience designing and implementing data-driven applications using relational databases (e.g., PostgreSQL) and NoSQL stores (e.g., Redis).

• Solid understanding of RESTful API design principles and the HTTP protocol.

• Hands-on experience with Agile/Scrum methodologies and iterative delivery.

• Proficiency in writing unit tests and applying automated testing practices.

• Strong English communication skills, both verbal and written.

• Ability to understand complex business domains and translate needs into optimal technical solutions.

• Deep understanding of system architecture, high-load applications, and concurrency principles.

Nice to Have:

• Expertise in performance tuning of relational databases.

• Familiarity with gRPC and Protocol Buffers.

• Prior work on high-load, distributed systems.

• Background in building concurrent applications.

Why Us:

We provide full accounting and legal support in all countries we operate.

We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

We offer a highly competitive package with yearly performance and compensation reviews.

We are a fast-growing start-up in the social discovery niche with a premium transactional marketplace that helps users around the globe connect. Our platform has already found its place in the niche by focusing on tech innovations like AI, unconventional approaches to users, and carefully built algorithms.

We are looking for a strong Customer Support Representative who will join and strengthen our team. Our well-coordinated team of 20+ professionals has successful experience in building and scaling products in the adult social discovery space.

What will you do?

The CS role is all about ensuring our users have the best possible experience and keeping our community safe. You will communicate with customers through calls, email, and live chat, helping them resolve issues quickly and professionally.

You will also work closely with our Operations, Product, and Development teams to share customer feedback and help improve the product.

What are our goals?

• Maintain high-quality customer service standards

• Support business growth and team scaling

   

You are a match if you:

• Are passionate about high-level customer service and user retention
• Can troubleshoot issues and see them through to resolution
• Are confident handling billing and account-related questions
• Communicate clearly via calls, email, and chat
• Take ownership of customer requests

• Continuously learn and improve your skills

   

What does it take to join us?

• 2+ years of experience as a Customer Support
• Strong experience in fast-paced, high-load support environments
• Advanced/Upper-Intermediate English (written and spoken)
• Proven ability to exceed KPIs and SLAs
• Ability to work with minimal supervision
• Strong multitasking and prioritization skills

• Analytical mindset and proactive problem-solving

   

Strong advantage:

• Experience in social discovery
• Experience with CRM systems (Zendesk, Freshdesk, Intercom, etc.)
• Experience handling billing or technical issues

• Sales or retention background

   

What do we offer?

• Professional growth alongside company growth
• Flexible schedule: 120 hours per month, including 5−6 night shifts. 3/3 schedule: Morning 07:00—15:00, Afternoon 15:00 — 23:00, Night 23:00 — 07:00
• Feedback-driven, open-minded culture
• Fair recognition of strong contributors
• Minimum bureaucracy, maximum independence

• Access to corporate library and professional development resources

   

How We Hire

1. HR interview
2. Test task
3. Interview with Head of Support 

About the Company
Sales'Up is a leading Creatio implementation partner, helping enterprise clients across FMCG, Agro, Finance and Pharma transform their business processes. Over 8+ years, we've delivered 100+ successful CRM projects and built our own industry-specific products: Data Management, FMCG Management, and Agro Management — used by market leaders.

Role
We are looking for a Creatio Developer with hands-on platform experience to build and enhance CRM solutions for clients across different industries and countries. You'll work directly with the Creatio platform's architecture, configuring business logic, developing custom modules, and shaping solutions that go live on real international projects.

Main Responsibilities:

• Developing and enhancing solutions on the Creatio CRM platform (formerly bpm'online)
• Configuring business logic, data objects, interfaces, and business processes
• Developing custom modules, UI components, and integrations
• Optimizing solution performance and writing efficient SQL queries
• Participating in the design of Creatio application and module architecture
• Supporting existing solutions and resolving incidents
• Working within a development team using Git and CI/CD practices

Requirements:

• 1+ year of hands-on experience with Creatio
• Commercial development experience with C# / .NET (ASP.NET, Web API, WCF)
• Confident knowledge of JavaScript (Angular, jQuery, Backbone.js, Ext JS, RequireJS)
• Experience with SQL (PostgreSQL, MS SQL)
• Understanding of Creatio platform architecture and internals (Schemas, Packages, Configuration, Data Binding, Process Designer)
• Layout skills (HTML5, CSS3)
• Knowledge of SOLID, DRY, KISS principles
• Ability to work with Git
• English level – B2

Nice to Have:

• Experience integrating Creatio with external systems (REST, SOAP, WCF)
• Experience with Creatio Mobile
• Understanding of message brokers (RabbitMQ, Kafka)
• Experience developing custom UI modules (Ext.js / Angular)
• Experience with CI/CD (Jenkins, Azure DevOps, etc.)
• Agile/Scrum experience

We Offer:

• Involvement in international Creatio projects
• Professional growth and certification opportunities
• Remote/hybrid work options
• A team of professionals in a friendly atmosphere

Our partner is a leading B2B iGaming supplier delivering engaging casino content to regulated markets worldwide. Since 2012, they’ve been building high-quality gaming experiences through a modern cloud-native platform that powers hundreds of operator brands across multiple jurisdictions.

Their Platform Solutions team sits at the heart of that ecosystem, enabling seamless integrations between the company, operators, aggregators and platform providers.

They’re now growing the team and looking for a Senior Integration Manager who thrives on ownership, enjoys solving technical challenges and wants to operate at the intersection of Product, Engineering and partners.

About the Role

This is not a traditional Integration Manager or Project Manager role.

They’re looking for someone who combines strong technical understanding with excellent stakeholder management and genuine ownership.

You’ll own partner integrations from initial technical discovery through to launch and beyond, becoming the primary technical contact for your portfolio of operators and aggregators. You’ll work closely with Product, Engineering and QA while representing the company externally, ensuring integrations are delivered successfully and issues are resolved efficiently.

The role is highly cross-functional and requires someone who is equally comfortable discussing API behaviour with engineers as they are leading technical conversations with partners.

Main Responsibilities

– Own end-to-end technical integrations with operators, aggregators and platform providers.
– Act as the primary technical contact for assigned partners throughout onboarding, launch and
BAU.
– Drive multiple integrations simultaneously while managing priorities and timelines.
– Troubleshoot complex integration issues, working closely with engineering teams to identify
root causes and drive resolution.
– Review API documentation, validate integration requirements and support partners throughout
implementation.
– Coordinate technical testing, certification and go-live activities.
– Work closely with Product, Engineering and QA to ensure successful delivery.
– Improve integration processes, documentation and partner onboarding experience.
– Build trusted relationships with both technical and non-technical stakeholders.

What Success Looks Like
– Successful people in this role:
– Take ownership rather than simply coordinate.
– Investigate issues independently before escalating.
– Build trust with engineers and external partners.
– Communicate technical concepts clearly.
– Drive integrations through to completion.
– Continuously improve processes rather than simply maintaining them.

Mandatory Requirements

– Strong experience in Integration Management, Technical Account Management, Solutions
– Engineering or a similar technical customer-facing role.
– Previous experience within iGaming or another API-heavy B2B SaaS environment.
– Solid understanding of REST APIs, HTTP, JSON, authentication methods and webhooks.
– Good understanding of API testing and troubleshooting methodologies.
– Experience investigating integration issues using logs and monitoring tools.
– Understanding of networking fundamentals including DNS, SSL/TLS and connectivity
troubleshooting.
– Ability to review technical documentation and API specifications.
– Excellent communication skills and confidence working directly with engineers and external
technical teams.
– Strong ownership mindset with the ability to drive work independently.
– Fluent English.

Nice to Have
– Experience with OAuth, JWT or HMAC authentication.
– Exposure to observability tools such as Kibana, Grafana or Datadog.
– Previous software development experience.
– Experience working with cloud-native platforms.
– Leadership or mentoring experience.
– Experience improving integration frameworks, tooling or documentation.

We offer

– Work on a modern cloud-native platform serving regulated markets worldwide.
– Solve technically interesting integration challenges.
– Own your work from discovery through production.
– Collaborate with experienced engineers and product teams.
– Influence how integrations are delivered and continuously improved.
– Remote-first environment with flexible working.
– Competitive salary and quarterly bonus.
– Unlimited annual leave and sick leave.
– Private medical insurance.
– Learning and development budget.
– Genuine opportunities for career growth into technical leadership.

Dataforest is looking for a Business analyst to join our team. If you're looking for a challenging project and a friendly, supportive team, you've come to the right place to send your resume.

You'll be a great fit if you have:
- 2+ years of experience in system, functional, or business analysis;
- English: Advanced and higher;
- Practical experience with key business analysis techniques and requirement management tools;
- Understanding of SDLC and agile development processes;
- Knowledge of business process modeling;
- Proficiency in identifying and translating business needs into clearly defined requirements;
- Experience in drafting functional / business / system requirement specifications;
- Experience in working with stakeholders and requirements elicitation;
- Critical thinking and problem-solving skills;

- Ability to decompose complex requirements into manageable tasks;

- Understanding of web development concepts and technologies.
- Excellent interpersonal and communication skills.

Would be a plus:
- Experience in using SQL;
- Experience with integration projects.

What you'll do:
- Communicating with stakeholders to identify their needs and clarify requirements;
- Analyzing, validating, grooming and documenting requirements to the projects;
- Visualizing business processes and preparing data models for the software projects;
- Advising stakeholders on the common practices and possible product solutions;
- Performing competitor and market analysis, assisting in developing product ideas;
- Communicating project vision and coordinating development with engineering teams;
- Participating in presales and estimates.

We ensure your growth with:

- Opportunity to work with the high-skilled engineering team on challenging projects;

- Interesting projects with new technologies;

- Great networking opportunities with international clients, challenging tasks;

- Building interesting projects from scratch using new technologies;

- Personal and professional development opportunities;

- Competitive salary fixed in USD;

- Paid vacation and sick leaves;

- Flexible work schedule;

- Friendly working environment with minimal hierarchy;

- Team building activities, corporate events.

We are looking for an experienced and driven VIP Team Lead to manage and grow a high-performing team focused on player retention and revenue generation in the iGaming industry. The ideal candidate has a strong background in managing Sales and VIP teams, understands player lifecycle metrics, and excels in performance monitoring, coaching, and cross-functional collaboration. You will lead the day-to-day operations, ensure excellent service for high-value players, and drive team alignment with overall business goals
 

HOW YOU WILL MAKE AN IMPACT

• Lead and manage a team of VIP Managers, ensuring daily operations, shift coverage, and workload distribution.
• Monitor and analyze key KPIs: retention, ARPPU, redeposit rate, second deposit conversion, and individual performance.
• Ensure high-quality service and proactive communication with VIP and high-value customers.
• Handle escalated cases and complex communication scenarios.
• Align team efforts with ongoing retention and revenue objectives.
• Collaborate with Product, CRM, Support, PRM, and Analytics teams to ensure full data visibility and optimized player lifecycle management.
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 2+ years of experience managing VIP account teams in iGaming (mandatory).
• Deep understanding of player lifecycle metrics and operational KPIs.
• Strong communication, leadership, and organizational skills.
• English level: B2+.
   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)