Jobs at Djinni

Ixilix is a technology-driven company that builds high-quality solutions and long-term partnerships. Our team is growing, and we are looking for a Solution Architect

Responsibilities

• Develop and maintain the overall technology and architecture strategy.
• Design scalable, secure, high-performance platform architecture (APIs, integrations, data flows, infrastructure).
• Conduct technical audits and eliminate architectural bottlenecks.
• Define architectural standards and best practices (development, CI/CD, testing, security).
• Maintain accurate architectural documentation.
• Advise on technology choices, design decisions, and scaling strategies.
• Ensure compliance with security and data protection standards.

Required Skills
5+ years in Solution Architect or Principal Engineer or Enterprise Architect roles

Solid understanding of

• API architecture (REST, gRPC, WebSocket)

Strong knowledge of

• security principles (encryption, signatures, authentication, OWASP)
• microservices, containerization and Kubernetes

Experience with

• relational and NoSQL databases
• designing high-load distributed systems
• AWS environments

• Python or Go in practise

  
  Excellent communication skills, ability to explain complex concepts clearly
  English B2 & Ukrainian C1
  
  
  Preferred Skills

• Experience working in iGaming, FinTech, or other high-load B2B platforms.
• Participation in the development of integration protocols and interaction standards between systems.
• Experience in providing technology consulting or involvement in industry R&D projects

What we offer

Rewards & Celebrations 

• Quarterly Bonus System
• Team Buildings Compensations
• Memorable Days Financial Benefit

Learning & Development

• Annual fixed budget for personal learning 
• English Language Courses Compensation

Time Off & Leave

• Paid Annual Leave (Vacation) - 24 working days
• Sick leave - unlimited number of days, fully covered

Wellbeing Support

• Mental Health Support (Therapy Compensation)
• Holiday Helper Service

Workplace Tools & Assistance

• Laptop provided by Company (after probation)

Work conditions

• Remote work from EU
• Flexible 8-hour workday, typically between 9:00 - 18:00 CET
• Five working days, Monday to Friday
• Public holidays observed according to Ukrainian legislation
• Business trips to Bratislava every 3-6 months (company provides compensation of expenses)

At Ixilix, we value transparency, trust, and ownership. We believe that great results come from people who care - about their work, their team, and the impact they create. 

Sounds like you? Let’s connect! We’re just one click away.

Responsibilities:

Embedded UI/UX Design

• Design user interfaces for resource-constrained embedded systems
• Optimize UX for:
  • Small screens
  • Physical buttons/keypads/touch screens
  • Field technicians and utility operators
• Work with firmware teams to ensure feasible, efficient, and robust UI implementation

PC Software UI/UX Design

• Lead UI/UX design for Windows-based configuration and monitoring tools
• Improve workflows for:
  • Device configuration
  • Data visualization (logs, waveforms, events)
  • Diagnostics, commissioning, and maintenance
• Design clear, scalable interfaces for complex technical data

Requirements:

Experience

• 7+ years of professional UI/UX design experience
• Proven experience designing:
  • Embedded systems UI (mandatory)
  • Desktop / PC applications (mandatory)
• Experience working with complex technical or industrial products
• Hands-on experience designing and delivering coherent, cross-platform user flows across desktop (PC configuration), on-device UI (embedded/HMI), and cloud monitoring — ensuring a consistent end-to-end user journey

Skills & Expertise

• Strong UX fundamentals: information architecture, interaction design, usability
• Strong visual design skills: typography, layout, color, iconography
• Experience with design tools such as:
  • Figma
  • Adobe XD
  • Sketch or equivalent
• Ability to design for engineering-heavy, data-dense applications
• Excellent communication skills and ability to work cross-functionally

Model: Remote-first (EU time zones) with hubs in Portugal, Poland, Ukraine

Reports to: Founders

Compensation: Competitive base + uncapped commission + KPI-linked equity vesting

Quontex (founded 2019) builds augmented nearshore engineering teams and delivers full solution ownership for EU/US clients. We combine senior talent in EU and Ukraine with transparent delivery and strong product engineering practices. We are in a

significant growth stage, and seeking an ambitious BD leader to support our growth.

The Opportunity

Own the end-to-end commercial engine alongside the founders. You’ll run full-cycle sales, shape GTM, and — once repeatability is in place — hire and lead sales, marketing, and pre-sales. This isn’t a “presentation-only” role; it’s a high-impact, outcome-focused position with substantial upside.

What you’ll do

• Own pipeline & revenue for nearshore teams and solution delivery services in EU/US markets.
• Drive prospecting → qualification → discovery → solution shaping → proposal → negotiation → close.
• Build channel/partner motions where appropriate (ISVs, consultancies, cloud partners).
• Collaborate with delivery leaders to craft credible estimates, roadmaps, and SOWs.
• Stand up or refine CRM, forecasting, and reporting; enable data-driven decisions.
• Define positioning, pricing, and collateral with marketing; ensure message-market fit.
• Establish reference customers and case studies; systematize win-loss feedback loops.
• Recruit and develop a small BD/marketing/pre-sales team as growth milestones are met.

What success looks like (illustrative)

• 90 days: Clear ICP & messaging, active outbound sequences, ≥3× coverage on first-quarter target, predictable forecasting cadence.
• 6 months: Repeatable proposals/SOW templates, ≥2 new clients closed, partner pipeline live.
• 12 months: Sustainable 3–4× pipeline coverage, healthy win rate, first hires onboarded, revenue growth on track with plan.

What you bring

• 3–6 years selling software outsourcing/nearshore or custom product engineering services.
• Consistent quota attainment and a track record of closing multi-stakeholder service deals.
• Strong network in EU and/or US buyer communities (product, engineering, CTO, procurement).
• Mastery of consultative selling: uncover business pain, design credible solutions, and negotiate commercial terms.
• Experience collaborating with delivery/engineering to price and shape deals (T&M, dedicated teams, fixed-scope).
• Fluency in English; additional European languages are a plus.

Established in 2004, ALLSTARSIT was founded with a clear vision: to enhance the landscape of global IT employment by bridging the gap between companies and skilled professionals. The core belief was that assembling a team shouldn't be hindered by geographical constraints. Fast forward to the present day, ALLSTARSIT stands as an international outstaffing service provider committed to change the way businesses recruit, compensate, and oversee top talent worldwide. 

With operational hubs scattered across Europe, Asia, and LATAM, and its headquarters situated in San Francisco, US, the company boasts a workforce of over 1,000 adept professionals. Spanning across more than 20 countries, ALLSTARSIT offers a diverse range of skilled employees across various verticals, including AI, cybersecurity, healthcare, fintech, telecom, media, and so on.

About the Project

Our client is a fast-growing global tech company that builds a high-impact web platform used by millions worldwide. Their product powers websites at massive scale, with a strong focus on performance, innovation, and user experience. The company offers a collaborative, product-driven environment where engineers have real influence on architecture and features, working with modern technologies on solutions that shape how the web is built today.

Hybrid format, office in Warsaw.

Challenges:

• Product as a Platform - Elementor is a platform on which thousands of applications have been built. You’ll face the challenge of developing a reliable platform to support those businesses.
• You’ll design and write high-quality components to enhance system capabilities while maintaining system quality and stability.

• You’ll work on a complex and technical product with many different use cases that is used by millions of web sites and customers.

   

Required skills:

• 6+ years of proven experience as a full-stack developer, with 4 years of proven experience working with web applications using React or pure JavaScript (ES6+)
• 3+ years of experience with CSS
• 3+ years of experience in Node.js/ Typescript
• 2+ years of experience with Nest.JS
• Experience with Databases - MySQL is a Must
• Experience with building scalable backend services -Must
• Experience with the adoption of AI-powered development tools (e.g., GitHub Copilot, ChatGPT for coding assistance) - Must
• Experience and deep understanding of web application development and the web cycle, including:

1. Writing unit tests & E2E tests (Playwright experience - an advantage)
2. Avoiding security vulnerabilities

• Experience with cross-browser compatibility
• Strong English language communication skills
• Experience with Elementor - an advantage
• Having built or maintained an open-source project - an advantage

• Experience with SCSS - an advantage

   

Scope of work:

• Plan and develop new user-facing products and features
• Participate in the technical design of features
• Ensure the technical feasibility of UI/UX designs
• Maintain the stability of the system using automated tests
• Collaborate with other team members and stakeholders

Ready to roar? Junior Fullstack Developer wanted! (.NET + React)

The Bliscore Story: While others just "outsource," we build. We are a Ukrainian product company that treats architecture like art and processes like a well-oiled machine. Our B2B SaaS solutions empower businesses in the US and Europe, and we need a fresh pair of eyes (and hands!) to help us scale even further.

The Mission: You won’t be just a "junior" here. You’ll be a co-creator of a massive SaaS platform.

• Challenges: Scalability, modular architecture, and high-load stability.

• Vibe: Less "corporate red tape," more "engineering excellence."

   

What’s in your toolkit?

• Backend: You know your way around .NET / C# and aren't afraid of complex logic.
• Frontend: React.js + TypeScript are your best friends.
• Data: You understand how to talk to MS SQL or PostgreSQL.
• Flow: You’ve used Git and have a clue about how CI/CD works.

• Talk: Your English (B1–B2) is ready for real conversations.

   

Extra points for knowing what Docker or Azure is, or if you’ve ever dreamt of Microservices.

Why you’ll love it here:

• 🏢 Lviv Office Life (The Hybrid Way):  We’re looking for someone who wants to be part of the local community.
• 🍲 Fuel for your brain: Forget about lunch boxes! We provide free meals for our team in the office. 
• 🛠 Tech & Growth: High-end hardware, internal tech talks, and we’ll even pay for your professional certifications.
• 📈 Impact: You’ll influence technical decisions from day one. Your voice matters.
• 🛡 Stability: Full accounting support, paid vacations, and sick leaves.

Strim Duo is a creative digital studio based in Limassol, Cyprus. We specialize in social game development, product engineering, UX/UI design, custom software solutions, mobile apps, and post-launch product support.
Our mission is to build products that work seamlessly across devices, delivering engaging experiences for millions of users worldwide.

The expertise we’re looking for:

• At least 4 years of experience as a motion designer
• A portfolio is required
• Advanced proficiency in Adobe After Effects
• Experience with 3D in one of the following software (Maya, Blender, Cinema 4D)
• Ability to work with auxiliary software and plugins (Element 3D, Particular)
• Understanding of animation principles, knowledge of composition basics, and color theory
• Knowledge of Adobe Photoshop and Adobe Illustrator

• Mandatory experience in iGaming

   

Will be plus:

• Ability to work with auxiliary software and plugins (Element 3D, Particular)
• Experience with 3D in one of the following software (Maya, 3DS Max, Blender, Cinema 4D)

Your position will include:

• Animating 2D graphics
• Creating video creatives for advertising campaigns
• Producing promotional videos for games
• Editing videos from existing footage
• Creating graphic materials for videos

• Developing visual designs

   

About strim-duo

Strim Duo is a creative digital studio based in Limassol, Cyprus. We specialize in social game development, product engineering, UX/UI design, custom software solutions, mobile apps, and post-launch product support.
Our mission is to build products that work seamlessly across devices, delivering engaging experiences for millions of users worldwide.

Join a US-based, mission-driven tech company building a platform that connects nonprofits and small businesses with skilled volunteers.
This is a key technical leadership role with full ownership of architecture, engineering standards, and long-term technical direction.

Who we’re looking for (US-based ONLY)

‼️ This role is open exclusively to candidates who are physically located in the United States.

Must Have

• 5+ years of experience in software engineering
• 2+ years in a Tech Lead / Software Architect role
• Strong hands-on expertise with Python (Django) and React
• Proven experience designing scalable architectures and making core technical decisions
• Solid knowledge of PostgreSQL, API design, system integrations
• Strong background with AWS (Render is a plus)
• Confident with DevOps practices: CI/CD, IaC, monitoring
• English level B2–C1
• Structured, proactive, able to mentor engineers and set technical standards
• Ready to act as the key technical owner of the platform

Nice to Have

• Experience with SaaS / platform architecture
• ElasticSearch experience
• AI/ML or OpenAI API integration experience
• Serverless or microservices orchestration
• Background in nonprofit or impact-driven projects

What you’ll do

• Own the platform’s architecture and long-term technical direction
• Spend ~70% of your time on hands-on development
• Build and optimize APIs, data flows, and integrations
• Lead integrations with OpenAI API, Klaviyo, SendGrid
• Design and maintain CI/CD pipelines and cloud infrastructure (AWS, Render)
• Ensure performance, scalability, and reliability
• Conduct code reviews and mentor the engineering team
• Collaborate closely with product and design to shape technical solutions

We Offer

• Full ownership of the platform’s technical architecture
• High autonomy and trust — no micromanagement
• Work on a product with real social impact
• 100% remote, flexible schedule
• Modern stack with freedom to improve and evolve it
• Direct influence on product and technical roadmap

About the Company

US-based impact-driven tech platform connecting nonprofits and small businesses with skilled volunteers.
This role is the central technical pillar of the team.

Location: USA only
Format: 100% Remote
Schedule: Flexible, with one recurring sync at 4:00 PM EST

We’re hiring a Database Engineer to design, build, and operate reliable data platforms and pipelines. You’ll focus on robust ETL/ELT workflows, scalable big data processing, and cloud-first architectures (Azure preferred) that power analytics and applications.

What You’ll Do

• Design, build, and maintain ETL/ELT pipelines and data workflows (e.g., Azure Data Factory, Databricks, Spark, ClickHouse, Airflow, etc.).
• Develop and optimize data models, data warehouse/lake/lakehouse schema (partitioning, indexing, clustering, cost/performance tuning, etc.).
• Build scalable batch and streaming processing jobs (Spark/Databricks, Delta Lake; Kafka/Event Hubs a plus).
• Ensure data quality, reliability, and observability (tests, monitoring, alerting, SLAs).
• Implement CI/CD and version control for data assets and pipelines.
• Secure data and environments (IAM/Entra ID, Key Vault, strong tenancy guarantees, encryption, least privilege).
• Collaborate with application, analytics, and platform teams to deliver trustworthy, consumable datasets.

Required Qualifications

• ETL or ELT experience required (ADF/Databricks/dbt/Airflow or similar).
• Big data experience required.
• Cloud experience required; Azure preferred (Synapse, Data Factory, Databricks, Azure Storage, Event Hubs, etc.).
• Strong SQL and performance tuning expertise; hands-on with at least one warehouse/lakehouse (Synapse/Snowflake/BigQuery/Redshift or similar).
• Solid data modeling fundamentals (star/snowflake schemas, normalization/denormalization, CDC, etc.).
• Experience with CI/CD, Git, and infrastructure automation basics.

Nice to Have

• Streaming pipelines (Kafka, Event Hubs, Kinesis, Pub/Sub) and exactly-once/at-least-once patterns.
• Orchestration and workflow tools (Airflow, Prefect, Azure Data Factory).
• Python for data engineering.
• Data governance, lineage, and security best practices.
• Infrastructure as Code (Terraform) for data platform provisioning.

We are looking for an experienced SDR / Business Development Manager to join our IT company and take ownership of lead generation, client communication, and service promotion.
This role combines outbound activities, client calls, and mentoring of the SDR team, with a strong focus on quality leads and long-term business relationships.

Responsibilities

• Research and generate high-quality B2B leads for IT services (outsourcing / outstaffing / custom development).
• Work with LinkedIn (Sales Navigator) to identify ICPs, segment prospects, and build lead databases.
• Build, maintain, and manage lead databases using CRM tools and Google Sheets.
• Conduct outbound outreach via LinkedIn, email, and other channels.
• Communicate directly with potential clients, including written communication and calls.
• Conduct intro and discovery calls with prospects.
• Present and promote the company’s IT services, identify client needs, and propose relevant solutions.
• Qualify leads and hand over sales-ready opportunities to Sales / CEO.
• Maintain CRM records, update lead statuses, and document call results.
• Analyze outreach and call performance, improve conversion rates.
• Mentor and support the SDR team, including guidance on outreach strategies, scripts, and lead quality.

• Participate in improving sales processes and outbound strategies.

   

Requirements

• 2+ years of experience as an SDR, Business Development Manager, or Lead Generation Specialist in IT.
• Proven experience in client communication, including calls and service presentations.
• Ability to sell and promote IT services, understand client pain points, and offer solutions.
• Experience conducting discovery or qualification calls.
• Hands-on experience with LinkedIn Sales Navigator and outbound tools.
• Strong understanding of the IT services market (outsourcing / outstaffing).
• Experience working with CRM systems and standard tools (Google Workspace, email, LinkedIn).
• English level sufficient for calls and professional written communication.
• Experience in or readiness for mentoring SDR team members.
• Strong communication skills and result-oriented mindset.

Nice to Have

• Experience working with European and/or US markets.
• Experience scaling outbound and lead generation processes.
• Understanding of the IT sales funnel and B2B sales cycles.

The client is an innovative global fintech leader behind USDT, the world’s largest and most widely used stablecoin.

We are looking for a Middleware Engineer to work across the JavaScript/TypeScript layer, connecting modern applications with local AI inference engines and distributed systems. This role sits between product development and platform engineering, focusing on middleware, SDKs, and application layers that make local AI usable, secure, and scalable.

Responsibilities:

• Design, build, and maintain React-based applications (Expo / React Native / Electron)
• Develop clean, modular architectures using TypeScript across the stack
• Implement local-first / offline-first application logic and secure local data storage
• Integrate applications with local AI inference engines, SDKs, and real-time systems
• Work with REST APIs, WebSockets, RPC, and streaming data flows
• Contribute to middleware, SDKs, and JavaScript bindings bridging apps with native and C++ components
• Build or extend native mobile modules (iOS / Android) when required
• Optimize performance for resource-constrained devices
• Write production-quality code with unit and end-to-end tests
• Collaborate in a fully remote, cross-time-zone team

Requirements:
Must have

• 5+ years of experience in fullstack software development
• Expert-level proficiency in JavaScript and TypeScript
• Strong experience with React (web, mobile, or desktop)
• Experience building offline-first or local-storage-heavy applications (e.g. SQLite)
• Proven experience with distributed systems or event-driven architectures
• Strong understanding of real-time communication (WebSockets, streaming, RPC)
• Solid knowledge of networking, security, and production best practices
• Experience with databases, data modeling, and performance optimization
• Hands-on experience with containerization and orchestration (Docker, Kubernetes)
• Ability to work independently and communicate effectively in a remote environment

Nice to Have

• Experience with peer-to-peer technologies (libp2p, Hyperswarm, WebRTC)
• Familiarity with AI/ML inference APIs or OpenAI-compatible endpoints
• Experience integrating crypto or payment SDKs
• Background in AI platforms, SaaS, or developer tooling
• Knowledge of GPU resource management, ML infrastructure, or WebAssembly
• Contributions to open-source projects

We are offering:

• Transparent strategy and thoughtful management that keep everyone aligned
• Space for personal growth and career development without limits
• A culture of continuous learning: internal courses, workshops, and English classes twice a week
• Skill up events where we share experience and stay on top of trends
• Competitive perks: flexible schedule, a strong compensation package, support for professional certifications, and generous vacation policy
• Team spirit that thrives through regular events, gatherings, and celebrations

We are looking for a Finance & Accounting Specialist. a.k.a. the “Detail Master,” to join our team of professionalst.

This role is ideal for someone who is attentive to detail, well-organized, and confident in financial and administrative tasks. You will support day-to-day financial operations, work with documentation and reporting, and gain international experience.

Our ideal candidate

• Degree in Finance, Accounting, Economics, or a related field

• 2–3 years of experience in finance, accounting, or financial operations

• Good understanding of accounting principles and financial processes

• Advanced user of Excel / Google Sheets (formulas, filters, basic reports)

• Basic knowledge of Ukrainian legislation for LLC (ТОВ) and FOP (ФОП)

• Experience working with primary documentation and payroll

• Attention to detail, accuracy, and responsibility

• Willingness to learn and collaborate with the team

• English level: Intermediate (B1+)

Responsibilities

• Manage payments, accruals, compensations, and payroll calculations

• Prepare and maintain invoices, acts, and primary accounting documentation

• Handle settlements with Ukrainian and international contractors

• Supporting documentation

• Maintain financial records and budgets in Excel / Google Sheets

• Prepare data for internal financial and management reporting

• Maintain employee and contractor data, update rates, and process terminations

• Coordinate with outsourcing accounting providers

• Collect and manage primary documentation for Ukrainian and Estonian entities

Will be a plus

• Experience with international payments (Wise, Payoneer, Stripe)

We offer

• Remote work with flexible working hours

• Paid vacation: 20 days per year

• Paid sick leave: 15 days per year

• Family leave

• Compensation for English courses

• Compensation for educational and sports activities

• Compensation for psychologists

• Internal lectures and knowledge sharing

Role Overview

We are looking for a Senior PHP Backend Developer with 5+ years of experience to join our core engineering team. You will be a key architect of our backend systems, moving beyond traditional development to embrace an AI-first workflow. You aren't just a coder; you are an owner who takes full accountability for the application lifecycle, from the first line of a unit test to the final deployment on Google Cloud.

Our Proposed Tech Stack

• Language & Framework: PHP 8.4+ and Laravel 12.
• Testing: Pest PHP or PHPUnit (Feature & Unit testing).
• Cloud Infrastructure: Google Cloud Platform (Cloud Run, Cloud SQL, Cloud Build).
• AI Tooling: Gemini-CLI, GitHub Copilot, Codex, and Cursor for agentic development.
• Database: PostgreSQL / MySQL (Managed via Cloud SQL).

Key Responsibilities

• High-Performance Backend: Architect and maintain scalable server-side logic using Laravel, focusing on clean code, design patterns, and high-concurrency handling.
• AI-Native Workflow: Integrate Gemini-CLI and Codex into your daily terminal workflow to automate boilerplate, refactor complex legacy logic, and generate migration scripts.
• Total Test Coverage: Implement a "Test-First" culture. You will write comprehensive Unit Tests for isolated logic and Feature Tests (Integration) to ensure API endpoints and business flows are bulletproof.
• Cloud Ownership: Manage and optimize the application on Google Cloud. This includes configuring Cloud Run for auto-scaling, managing Cloud SQL instances, and setting up IAM roles for security.
• CI/CD & DevOps: Build and maintain automated pipelines using Cloud Build or GitHub Actions, ensuring every commit is automatically tested and deployed to staging/production.
• Ownership Mentality: You take "Extreme Ownership" of the codebase. This means proactive monitoring (Google Cloud Observability), identifying bottlenecks before they hit production, and refactoring for long-term health.

Technical Requirements

• Experience: 5+ years of professional backend development with a deep mastery of PHP and the Laravel ecosystem.
• TDD Champion: Strong commitment to Test-Driven Development. You must be proficient in writing Unit and Feature tests before implementation to ensure high-quality, bug-free code from day one.
• GCP Knowledge: Hands-on experience with Google Cloud services, specifically containerized deployments (Docker/Artifact Registry) and serverless environments. Important!!!
• AI Mastery: Demonstrated ability to use AI Agents (like Cursor) and terminal-based AI tools (Gemini-CLI) to accelerate development speed by at least 2x.
• Database Design: Expert level at Eloquent ORM, database indexing, and query optimization to handle large-scale datasets.
• Security Mindset: Knowledge of OWASP principles, secure API design, and data encryption within a cloud environment.

Bonus Points

• Experience with Laravel Pulse or Horizon for real-time monitoring.
• Familiarity with Spatie packages or advanced Laravel architectural patterns (Actions, DTOs).
• Contributions to open-source PHP libraries or AI-related dev tools.

Why Join Us?

We offer a "zero-friction" development environment. We provide the latest AI subscriptions and Google Cloud credits for experimentation. We value developers who treat the application as their own product, giving you the autonomy to make high-level architectural decisions.

Our client promoting two products the online casino is currently seeking a Data Analyst.

Responsibilities:
• Performing ad-hoc research requests from stakeholders.
• Conducting product experiments. Making forecasts.
• Analyze ad-hoc requests and tasks.
• Automate routine queries and share data with other team members.
• Share user insights with different teams (marketing, retention, SEO, product, development).
• Apply new approaches to data visualization, data-driven storytelling, and share successes and failures with the analytics team.
• Take part in improving data infrastructure.

Qualifications:
• A minimum of 2+ years of experience as a Product/Data Analyst, relevant experience in data analytics with a focus on product metrics.
• Monitoring and analyzing key product and payment funnel metrics
• Working with user segments (incl. high-value customers)
• Identifying anomalies in KPIs and finding their root causes
• Generating hypotheses and uncovering growth opportunities
• Supporting the development of our BI infrastructure (database + dashboards)
• Contributing to business planning and modeling
• Knowledge in mathematical statistics and probability theory AB testing experience
• Advanced level of SQL.
• Advanced experience using Looker Studio, Power BI, Tableau, etc.
• Python.
• High level of communication skills.
• High level of self-organization, discipline, strategy, and result orientation.

Nice to have:
• Machine learning and other AI experience
• Experience with mobile games or gambling
• Experience in implementing a product metrics system or part of it.
• Amplitude, MixPanel.
• Participation in the creation of an analytical data warehouse.
 

Diya is a successful Ukrainian IT company providing full-service IT solutions for small and medium businesses across the world. Our company has a strong professional background in providing remote technical support services to companies across different industries helping them deliver excellent customer experience.

We are a friendly crowd of it-savvies. Working shoulder to shoulder in a virtual crew gives us the flexibility to provide better solutions and exceed our customers’ expectations.

We are looking for a proactive and detail-oriented Customer Success & Sales Support Specialist to support customer communications and manage the flow of leads, inquiries, and support requests across multiple online channels. The role combines professional client interaction, coordination of incoming messages, and accurate CRM data administration.

This position requires strong communication skills, responsibility, and the ability to react quickly and professionally to different types of customer requests.

Responsibilities:

1) Customer Communications & Support (English)

• Respond to live chat messages on the website
• Handle inquiries coming via email, contact forms, or social media
• Provide clear, polite, professional responses in English
• Log all interactions into the CRM system
• Forward inquiries to internal specialists when needed and ensure proper follow-up
• Keep full records of communication history
• Report recurring customer questions and suggestions for service improvements

2) Product-Related Customer Interaction (Ukrainian)

• Respond to customer questions about product types, ordering, delivery options, pricing, etc.
• Manage requests arriving through website, social pages, and messaging platforms
• Ensure customer messaging aligns with brand voice and tone
• Coordinate with internal teams on order processing or special requests
• Prepare brief summaries of requests for product, sales, or logistics teams

3) Lead & CRM Pipeline Adminastration

• Maintain an up-to-date list of all incoming prospects and inquiries
• Track the status of leads, opportunities, offers, and next steps in the CRM
• Ensure all customer data, notes, and follow-ups are properly reflected in the system
• Remind internal stakeholders of pending actions or deadlines
• Prepare weekly pipeline summaries showing lead volume, status changes, and progress
• Support with introductory messages, proposal drafts, and meeting scheduling when needed

What we offer:

• Comfortable work environment, remote work.
• Ongoing operations: according to European business hours
• Paid vacation and sick leave.
• Healthcare insurance and gym.
• Training and useful experience.
• Work in a young and friendly team.
• Career opportunities and professional growth.

Now we are looking for a Middle/Senior Recruiter who’s passionate about finding people that help our business grow and get better. We’re also looking for someone who’s proactive — ready to improve our hiring approach and support the growth of our recruiting processes as the company scales.
 

💪 YOUR QUEST-LINE:

• Arranging full life-cycle recruitment process: from the understanding of vacancy’s requirements, sourcing of candidates, interviewing candidates to negotiating potential offers;
• Creating job profiles and writing vacancy descriptions;
• Development of new approaches in attracting candidates and improving the selection process, monitoring new trends and other useful data to improve the productivity and recruitment process overall;
• Developing long-term relationships with potential candidates through networking;
• Collaborate closely with the HR Department to ensure alignment with company policies and procedures;
• Maintaining corporate documents and databases up to date;
• Reporting to Lead Recruiter and hiring managers;
• Job market analysis and reviews making.

👨‍🚀 YOUR IN-GAME SKIN:

• 3+ years of hands-on experience in full-cycle recruitment across technical and non-technical roles, ideally in dynamic product or gaming environments;
• Solid understanding of software development processes, tools, and technologies (e.g., React, AWS, GitLab, Vue, CI/CD, system design) to engage effectively with candidates and hiring teams;
• Proven track record of partnering with hiring managers, advising on hiring strategies, and driving hiring decisions with confidence;
• Advanced sourcing skills using a broad range of tools and channels (LinkedIn, GitHub, job boards, communities, events, referrals, etc.);
• Attention to detail and process ownership — from crafting tailored job descriptions to negotiating offers and maintaining candidate pipelines;Strong stakeholder management and communication skills — able to lead discussions, present insights, and influence decision-making;
• Proactive, data-driven, and adaptable mindset; capable of operating independently and in a fast-paced environment;
• At least an Upper-Intermediate level of English proficiency.

🧜‍♀️ WILL BE YOUR BOOST:

• Familiarity with CS:GO, Rust and Dota2 (and if you play one of them you are already one step closer to the team);
• Work experience in developing the employer brand locally through advertising, participation in local hiring events, etc. (for future activities).

🥷 YOUR POWER-UPS SOURCE:

• Spontaneous weekend from the CEO;
• Support for professional development, including events (we went on a MAJOR trip to Copenhagen, for example), certifications, and educational materials;
• Start working at a time that’s comfortable for you;
• People Partner who will always support you in word and deed;
• Anniversary and performance bonuses;
• Input on project direction in a bureaucracy-free environment;
• Regular performance reviews and personal feedback sessions;
• 20 paid vacation days and 7 sick leave days;
• Assisting with the accounting and tax management for individual entrepreneurs;
• English language and Well-being benefit — so that you can improve your mental health the way you want;
• No time tracking;
• We purchase CHARGING STATIONS for our spacers;
• We help Ukraine: every month the company supports AFU and transfers donations for ammunition and supplies.

If you read everything carefully and exclaimed: «Oh, yeah, I'm good at everything and I want to do cool things together!», then we are already looking forward to your resume and portfolio! 

Send them as soon as possible! 🚀