Jobs at Djinni

🔎About SoftPlus Ukraine

SoftPlus Ukraine is a growing software development company with roots in Ukraine and partnerships around the globe. We collaborate with companies of all sizes and stages — from ambitious startups to established enterprises. What unites our team is a shared passion for technology, a commitment to quality, and a drive to keep improving every day.

Our people are at the heart of what we do. We’re a diverse team of skilled professionals working remotely across different cities and countries, yet closely connected through teamwork, knowledge-sharing, and mutual support.

📌The Role

We’re looking for a Trainee/Junior Full Stack Angular/.NET Developer who is eager to learn, grow, and contribute to real-world projects from day one. This is a great opportunity if you have a solid foundation in programming and want to put your skills into practice while building modern, user-friendly applications.

In this role, you’ll work closely with experienced developers, gaining hands-on experience in Angular, .NET Core, and MS SQL. You’ll be part of a supportive team that values collaboration, knowledge sharing, and continuous improvement.

📋Key Responsibilities

• Assist in identifying and fixing bugs and issues in the codebase
• Contribute to full-stack development
• Support database maintenance tasks, including writing SQL queries and helping optimize performance
• Participate in code reviews with more experienced developers to learn best practices and coding standards
• Help refactor existing code to improve efficiency, readability, and maintainability
• Collaborate closely with senior developers, gaining hands-on experience and guidance in both front-end and back-end development

📝Requirements

• Completed or ongoing Bachelor’s degree in Computer Science or a related field
• Solid understanding of software development principles and best practices
• Demonstrated coding skills with pet projects available on GitHub (or similar platform), preferably in C#
• Hands-on (non-commercial) experience with:
  • .NET Core (EF Core, MVC, Onion Architecture, or CQRS)
  • SQL databases
• English proficiency at B1+ level
• Availability for a full-time schedule: 12:00 – 20:30 (Mon–Fri, including a 30-minute lunch break)
• Willingness to participate in regular team meetings during working hours
• Strong analytical and problem-solving skills
• Excellent communication and teamwork abilities

✅Would Be a Plus:

Experience with Angular (or any other JS) framework

What We Offer

💸  Paid probation period — 4 weeks of full-time, hands-on experience before official hiring

📈  Growth opportunities — clear paths for professional development and career advancement

🔋 Supportive culture — a friendly, collaborative environment where your ideas matter

🖥️  Modern projects — work with cutting-edge technologies on meaningful, real-world applications

💡 Talented team — join a motivated group of professionals who are always ready to share knowledge and help you grow

Join our team at SoftPlus Ukraine and contribute to the success of our innovative projects. 
Apply now!

About the Role

We are seeking an experienced Senior Data Technology Consultant to join our growing Data & AI practice. This role bridges technology with business value, helping clients harness the power of data to drive transformative business results. You will play a pivotal role in crafting innovative data solutions, supporting sales efforts, and delivering exceptional value to our clients through strategic consulting and technical expertise.

Key Responsibilities

• Work closely with sales, delivery, and expert teams to align client needs with data-driven solutions, effectively connecting business challenges to our offerings
• Own the end-to-end presales process, including opportunity qualification, solution design, proposal development, demos, and client presentations
• Lead workshops and meetings with clients to gather business objectives and technical requirements, ensuring alignment between client goals and our solutions
• Architect tailored data solutions, encompassing cloud-native platforms, data integration, advanced analytics, and AI/ML models, to provide actionable business insights
• Develop competitive proposals, pricing models, and value propositions to successfully close opportunities and secure engagements
• Stay updated on emerging trends in Data & Analytics, Cloud, and AI, providing strategic advice to clients and supporting innovation within the practice
• Contribute to the development of reusable solution frameworks, accelerators, and methodologies to drive operational efficiency
• Act as a mentor and knowledge-sharer across the team, supporting skill-building and best practice dissemination

Requirements

• Extensive experience in presales, solution architecture, or consulting, with a focus on Data/AI technologies and related business use cases
• Strong technical knowledge in legacy Data Warehouse platforms (Oracle, DB2, Informatica, SSIS, etc.)
• Good experience in cloud data technologies (AWS, Azure, GCP)
• Experience in modern data platforms (Databricks, Snowflake)
• Familiarity with data science techniques and proficiency in analysis of client needs to align with technical solutions
• Excellent communication and storytelling skills—able to translate complex technical concepts into clear, client-friendly narratives
• Proven track record in engagement with senior stakeholders and delivery of impactful presentations or pitches
• Experience in creation of detailed proposals, RFP responses, and pricing/engagement models for data-related services or projects
• Understanding of strategic consulting principles and the ability to develop future-state recommendations and roadmaps for client success
• Strong organizational, leadership, and project scoping abilities, with a proven ability to manage complex tasks in a fast-paced environment
• Bachelor's or master's degree in data science, Computer Science, Business Analytics, or a related field (or equivalent professional experience)
• Excellent English communication skills, with the ability to clearly and effectively explain technical concepts to diverse audiences.

Our team is seeking a Data Solution Architect to further strengthen our capabilities.

Responsibilities

• Work closely with business in identifying solution requirements and key case-studies/scenarios to architect Data solution
• Participate in Data and Big Data initiatives on a company level
• Design Data analytics solutions by utilizing the Data technology stack with Big Data techniques
• Conduct solution architecture review/audit, calculate and present ROI
• Create and present solution architecture documents with deep technical details to customer and implementation teams
• Participate in specific “pre-sale” activities related to available experience and practice in order to prepare technical proposals on customer requests
• Lead implementation of the solutions from establishing project requirements and goals to solution "go-live"
• Maintain a strong understanding of technical solutions and architecture design trends and best practices, stay on cutting edge of Data technologies
• Constantly grow expertise by gathering and monitoring available EPAM project experience and ongoing projects with clients from different business domains to drive further EPAM business in Data field
• Create and follow personal education plan in the technology stack and solution architecture
• Share experience, knowledge and vision with EPAM, colleagues and customer teams. Participate in seminars, meet ups, mentoring, training programs. Prepare white papers and presentations

Requirements

• Strong ‘hands-on’ experience as a Data Architect with design/development background with Java, Scala, or Python
• Architecture experience and practice in Data Management, Data Storage, Data Visualization, Disaster Recovery, Integration, Operation and Security
• Experience with building traditional Cloud Data Warehouses, Data Lakes
• Knowledge of high load and IoT Data Platform architectures and infrastructures
• Wide experience in analysis, design, implementation, deployment as well as troubleshooting and rebuilding distributed Linux based platforms and Big Data solutions on premises and in Cloud
• Strong Cloud experience in at least one of the Cloud providers (AWS, Azure, GCP)
• Solid experience in continuous delivery tools and technologies
• Broad experience with Containers and Resource Management systems: Docker, Mesos, Kubernetes/OpenShift, Yarn
• Able to deliver Data Analytics projects and architecture guidelines
• Strong in research, comparison, and selection of tools / technologies / approaches to be used
• Practical experience in performance tuning and optimization, bottleneck problem analysis
• Strong communication skills, experienced in team coordination skills and solution implementation supervision
• Good in Agile development methodology, Scrum in particular
• Solid skills in business analysis, network/stack architecture, troubleshooting, support
• Fluent English

Looking for a remote role in an international project where you'll use English every day (and Spanish, if you have it) in live conversations with people across the US? Join Trucker Guide - we help American truck drivers on the road, from navigation and hotels to urgent roadside help.
 

Format: fully remote · Schedule: 12-hour shifts, day or night · Workload: no more than 42 hours per week.

About the company https://truckerguideapp.com/

Trucker Guide is an innovative product IT company building an advanced navigation and information platform for the trucking industry in the North American market (US and Canada).

• Milestones: since its active launch in late 2022, the app has grown rapidly - over 750,000 downloads and strong ratings (4.7/5) on the App Store and Google Play.
• Product: a full ecosystem (mobile & web) that brings together more than 450,000 points of interest (POIs) and helps thousands of drivers and dispatchers optimize complex routes every day - purpose-built truck navigation (accounting for vehicle dimensions), infrastructure search (truck stops, repair shops, fuel stations), live traffic-camera monitoring, and B2B route-planning tools.
  
   

Open position: Partner support specialist

We're launching a new product on our platform - Roadside Assist https://roadservice.truckerguide.app/. It works on a model similar to Uber/Bolt, but for trucking: a driver submits a request about a breakdown on the road, and a partner (tire shop, towing company, repair shop) accepts and fulfills it.

What you'll do (phone-based work only)

• Supporting existing requests: a driver has submitted a request, it's reached the partner, but they haven't responded - you call the partner and ask them to respond promptly.
• Resolving issues: you help sort out the situation if a driver runs into a problem with a partner during booking or while the service is being carried out.
• Recruiting new partners: if there are no partners yet in a driver's location, you get an automatic list of local shops, call them with a partnership offer, send them the signup link, and onboard the new partner onto the platform.
• You log the status of every case in the CRM.
  
   

What you'll get

• Daily live practice of your English (and Spanish, if you have it) - with real people in the US, not from a textbook.
• Your first professional experience on an international project - a strong line on your resume.
• Training before you start and team support from your very first shifts.
• Career growth: you're joining while the department is still being built, which opens up fast-track opportunities to grow into a Team Lead/Head role or move into adjacent departments (marketing, sales, finance, support).

What matters to us

• Confident English at a C1 level (spoken and written) - or English C1 + Spanish C1.
• Calm and polite even in stressful situations.
• Willingness to work shifts, including nights.

Nice to have: experience in customer support or a call center.

Conditions

• Format: fully remote.
• Schedule: 12-hour shifts (day/night), no more than 42 hours per week.
• Pay: $700-1000 (starting).

A FinTech platform building high-scale payment infrastructure, processing millions of transactions daily. We’re looking for an experienced DevOps / SRE Engineer to strengthen the team.

Key Responsibilities

• Infrastructure & Kubernetes: Design and maintain IaC, manage and troubleshoot EKS clusters, including networking and nodes.
• CI/CD & GitOps: Develop GitLab CI pipelines and onboard new clients following established runbooks.
• Observability: Build dashboards and alerts, and work with SLOs and error budgets in Grafana.
• Reliability & Security: Participate in on-call rotations and incident response, implement Zero Trust / least-privilege practices, and support compliance requirements such as ISO 27001 and SOC 2.

Requirements

• Experience: 5+ years in DevOps/SRE and 2+ years of hands-on production experience with Kubernetes/EKS.
• Tech Stack: Strong AWS knowledge, IaC with Pulumi or Terraform, Oracle Linux, Oracle DB, and GitLab CI.
• Approach: Good understanding of microservices, GitOps, Zero Trust, and observability (Grafana / LGTM stack).
• Ownership: Willingness to participate in on-call rotations with a strong focus on production stability and security.

Nice to Have

• FinTech experience, knowledge of high-scale payment systems, and PCI DSS / ISO 27001 requirements.
• Experience with Cloudflare (WAF, DNS, Workers) and progressive delivery tools such as Argo Rollouts, Flagger, and Kargo.
• TypeScript experience for developing Pulumi components.
• Familiarity with Java, Envoy Gateway, Twingate, Redis, Mimir, Alloy, Loki, and OpenSearch.

We are looking for an experienced  DevOps Engineer to join a new project in the iGaming domain (Sweepstakes Casino).

Our current product is already successfully operating and generating revenue, and we are now starting development of a completely new version. You will join an international team and be responsible for building the infrastructure for the new product from the early stages.

Work Format

• Workload: Part-time (50%) at the start, with a quick transition to Full-time (100%).

Your Profile & Tech Stack

• Cloud: AWS
• Orchestration: Kubernetes (EKS)
• CI/CD: GitLab CI
• Monitoring: Prometheus and the standard monitoring stack around it
• Communication: Ability to collaborate effectively with a distributed development team

Responsibilities

• Build and configure AWS cloud infrastructure for the new version of the product
• Set up, maintain, and optimize Kubernetes (EKS) clusters
• Build and maintain reliable CI/CD processes in GitLab
• Set up monitoring and alerting with Prometheus to ensure high service availability
• Work closely with the development team to optimize development and deployment processes

What We Offer

• Opportunity to work with a stable and profitable business
• The chance to influence the architecture of a new product version
• Smooth onboarding with a gradual transition to 100% workload
• Open communication and minimal bureaucracy

About us

We build and operate Roblox games as a business. We move fast, ship often, and let data decide what lives and what gets cut. Our workflow is AI-native: we use agents, our own tools, MCP integrations with Roblox Studio and internal analytics to build faster than a traditional studio. We just received pre-seed funding from a big publisher and we are ready to scale.

The mission

Build a production pipeline that takes a game from idea to live, and from live to scaled, with as little manual work as possible. A small team with the right tools should ship what a large studio ships.

You’ll own that pipeline and the games that run through it.

What you’ll do

• Run and grow the live games. Take ownership of current live titles from day one: monitor CCU, retention (D1/D7/D30), session length, conversion and ARPDAU, and decide what to update, rebalance or sunset. Keep growth moving while you build the new pipeline.
• Produce new games end to end. Take concepts from prototype to launch: scope, milestones, playtests, release and post-launch iteration.
• Build the AI production stack. Develop and refine the tooling around Roblox Studio, including MCP servers, agent workflows for Luau scripting, UI, level and content generation, and automated testing and QA.
• Manage the in-game economy. Design and tune monetization (game passes, developer products, progression and sinks) with a clear view of unit economics.
• Own internal analytics. Maintain dashboards and tracking for game KPIs, so every decision starts from numbers and not from guesses.
• Lead the people. Coordinate scripters, designers, builders and artists, and raise their output with better tools and clearer priorities.
• Experiment constantly. Test new genres, mechanics and loops quickly, kill the losers early and double down on the winners.
• Document the playbook. Turn what works into a repeatable process, so each next game ships faster than the last.

Who you are

• Proactive. You spot problems before they’re reported, build the fix and show the result.
• Hands-on experience producing or shipping Roblox games, or comparable live mobile or casual games, with real results to show.
• Strong understanding of game economies and live ops: retention, progression, monetization and balance.
• Technically fluent: you can read Luau, work with APIs and data, and you’re comfortable with Roblox Studio and its tooling.
• Already working with LLMs and agents in your daily work, and curious about MCP, tool use and automation.
• Good at prioritizing: you can cut scope, protect deadlines and keep a small team focused.
• Comfortable with ambiguity and fast cycles.

Nice to have

• Experience with fast-cycle Roblox genres such as simulators, tycoons and incremental or idle games.
• Experience building internal tools or automation pipelines for game development.
• Background in game design or Luau scripting.
• Experience managing small, distributed teams or freelancers.

What we offer

• Real ownership: you shape the pipeline, the stack and the game roadmap.
• A fast environment with no committees, where your tools go into production quickly.
• Competitive pay plus performance-based upside tied to game results. (add your numbers)
• Budget for tools, APIs and compute.

About us

We build and grow consumer utility apps monetized through subscriptions. Paid acquisition is our main growth engine, and we run it on our own tooling: internal analytics, custom MCP servers, and automation layers on top of ad platforms and app store data.

The mission

Polish a system that can launch and scale any app vertical 99% automated: creatives, campaign setup, budget allocation, optimization, reporting, and decisions about what to kill or scale. Humans set direction and handle the exceptions. Software does everything else.

You’ll be the person who makes that real.

What you’ll do

• Design and build the marketing automation stack end to end: campaign management, creative production and testing loops, bidding and budget logic, and anomaly detection.
• Develop and maintain our internal analytics: cohort LTV, payback, retention and subscription metrics, and unit economics per app, channel and creative.
• Extend our MCP servers and agent workflows so that AI can operate ad accounts, read performance data and act on it safely.
• Remove bottlenecks. Wherever a person is doing repetitive work, such as buying, reporting or creative iteration, turn it into a tool.
• Run experiments constantly: new channels, new approaches, new automation ideas. Kill the losers fast and scale the winners.
• Work with media buyers and app developers so tools fit how the team actually works. Over time, raise the amount of spend each buyer can manage.
• Define the playbook for launching a new vertical, then productize it.

Run and grow the live campaigns

You’ll take ownership of our current live campaigns from day one and keep growth moving while you build the automation. 

• Monitor performance of live campaigns daily: spend, CPI, trial-to-paid, ROAS and payback by app, channel and creative.
• Make scale, hold or kill decisions on campaigns and creatives, and keep spend growing without letting unit economics slip.
• Keep media buyers supported and unblocked, and review their results.
• Make sure nothing breaks while you automate: tracking, attribution, ad account health, and budgets pacing correctly.

Who you are

• Proactive. You don’t wait for tasks. You spot the bottleneck, build the fix and show the result.
• Hands-on experience with performance marketing for mobile apps (Meta, Google, TikTok, or similar) and a real understanding of how traffic turns into profit.
• Fluent in subscription metrics: trial-to-paid, churn, LTV, ROAS, payback.
• Already using LLMs and agents in your work, and curious about MCP, tool use and agentic workflows.
• Comfortable with ambiguity. You can take a vague goal like “automate this” and turn it into a working system.
• Able to explain trade-offs clearly to non-engineers.
• Experience with MMPs and attribution (AppsFlyer, Adjust, Appsflyer, Singular), SKAN and subscription analytics (RevenueCat/AppHud).

Nice to have

• Prior work building internal tools at a performance-marketing or app studio.
• Experience with creative automation, such as generative video and image pipelines.
• Experience scaling a team or a function from zero.

What we offer

• Real ownership: you shape the system, the stack and the roadmap.
• A fast environment with no committees, where your tools go into production quickly.
• Competitive pay plus performance-based upside tied to growth. 
• Budget for tools, APIs and compute.
• Office visits are mandatory.

Key Responsibilities:
 

1. Outbound End-to-End Finished Goods Distribution

• Managing regular dispatches of security systems from regional distribution centers (RDCs) to customers and authorized distributors worldwide (EU, UK, US, MEA, APAC, LatAm).
• Coordinating logistics operations between manufacturing facilities and global distribution centers.
• Maintaining target SLAs and performance metrics: OTIF (On-Time In-Full), Order Lead Time, and cargo integrity in transit.

2. Export Compliance & Customs Clearance

• Coordinating export procedures from the EU customs territory via Polish customs systems (AES/ECS2, NCTS, PUESC services).
• Collaborating with customs brokers and agencies: preparing full document sets (Commercial Invoice, Packing List, EUR.1, ATR, Export Declaration / IE-599 confirmation message).
• Managing electronics shipment compliance: classification by HS/CN codes, export control rules, and adherence to dangerous goods regulations for built-in lithium-ion/lithium-metal batteries (ADR / IATA DGR).

3. 3PL/4PL & Carrier Management

• Managing contracts and relationships with international line-haul carriers (Road FTL/LTL, Air Freight) and express integrators (DHL, FedEx, UPS).
• Conducting regular KPI performance audits and managing claims for cargo loss or damage (Claims Management).
• Participating in freight procurement tenders to optimize transport costs from the Polish distribution hub.

4. Freight Cost Optimization & Budgeting

• Tracking and optimizing the cost per unit delivered.
• Streamlining freight consolidation to balance cost and delivery speed across diverse geographic regions.

5. Distribution Center Operations Alignment

• Aligning dispatch schedules with the warehouse/WMS team (dispatch windows, truck loading time slots, order picking/packing control).
• Implementing and supporting BPM 4.0 initiatives: cargo tracking automation (Real-time Visibility), carrier EDI/API integrations, and eliminating manual document processing.

6. Supply Chain Resilience & Risk Management

• Formulating contingency plans and alternative routing during border blockades, carrier peak seasons, and geopolitical disruptions.

Candidate Requirements:
 

1. Experience & Industry Expertise

• 3–5+ years in export or distribution logistics originating from Poland/EU (preference for Consumer Electronics, High-Tech, IoT, Automotive, or global FMCG).
• Practical experience managing multimodal shipments (cross-border road freight, air cargo, courier express).

2. Customs & Regulatory Knowledge

• Advanced mastery of Incoterms 2020 (specifically DAP, DPU, CPT, FCA, DDP).
• Comprehensive understanding of EU customs regulations (Union Customs Code / Unijny Kodeks Celny), intra-Community supplies (WDT), and exports to third countries.
• Working knowledge of transport regulations for battery-powered devices (Lithium Batteries Section II / ADR / IATA DGR).

3. Language Skills

• English: Upper-Intermediate / Advanced (B2+) — professional correspondence, commercial negotiations, and resolving operational escalations with global partners.
• Ukrainian/russian: Native / Fluent.

4. Analytical & Technical Skills

• Advanced MS Excel proficiency (Power Query, Pivot Tables, financial/cost modeling) and BI tools (Power BI / Tableau).
• Practical experience working in ERP systems (SAP, Microsoft Dynamics, or equivalents), modern WMS/TMS solutions, and Jira/Confluence.

5. Lean & Soft Skills

• Practical application of Lean principles (eliminating transportation waste, idle time, and over-processing).
• High stress tolerance, strong service orientation (OTIF-driven mindset), and autonomous decision-making under tight deadlines.

We offer:
 

• Competitive compensation.
• Freedom to make decisions and implement ideas.
• A zero-bullshit culture.
• A strong and well-coordinated team of professionals.
• Ambitious tasks and challenges.
• Opportunity to work with the most recognized security system and develop your career.
   

We are working to ensure that people's lives are calm and the world is safe.

Let's become a part of the team that creates a smart and useful global product!

Description
 

Reyo Media Cyprus builds web games and related web products. We are looking for a Manual QA Engineer who can test those products and also run the automated suites we already have.

Requirements
 

• 1+ years as a QA Engineer, mainly manual testing of web products. Games experience is a plus.
• Experience with test documentation (checklists, test cases, bug reports).
• Understanding of client–server applications and the software development lifecycle.
• Comfortable using browser DevTools (console, network) and following a simple command-line / Docker runbook.

Responsibilities
 

• Test web games and company web products (desktop and mobile): functional, UI/UX, regression, exploratory.
• Write and execute test cases and checklists.
• Log bugs, investigate the cause, and verify fixes.
• Work with developers, designers, and product on releases.
• Run existing automated tests from a written guide and report the results. You do not need to write automation.

Nice to have
 

• Experience running Playwright, Cypress, or similar.
• Game, localisation, or live-product testing.

Working conditions
 

• A young and driven team of professionals who value innovation and results.
• People-centric culture that fosters collaboration, growth, and open communication.
• L&D support to continually replenish your knowledge (paid professional training & e-learning courses).
• Flexible work schedule and a focus on results over hours logged - no time-tracking required.

Must-Have Requirements

• BSc in Electrical Engineering from a recognized university.
• Minimum 3 years of hands-on DFT experience — must. Senior-level profiles preferred.
• DFT methodologies: scan, ATPG, at-speed test, memory BIST, I/O DFT.
• Scan insertion and ATPG for stuck-at, transition-delay, bridging and IDDQ fault models; test-coverage improvement.
• DFT DRC analysis and coverage debug with Synopsys DFT Compiler / TestMAX (TetraMAX) / SpyGlass DFT or equivalent Siemens (Mentor) Tessent tools.
• Memory BIST — Tessent MBIST.
• Strong knowledge of JTAG IEEE 1149.1, IEEE 1149.6 and IEEE 1500 (formerly P1500).
• Hands-on design and implementation of DFT features.
• End-to-end DFT flow ownership: concept → tape-out → production.
• Gate-level simulation setup and runs (pattern validation).
• Formal equivalence checking.
• Perl / Tcl / UNIX scripting for flow automation.

Nice to Have

• Broader Siemens Tessent experience (ScanPro / TestKompress, LBIST) beyond MBIST.
• Advanced-node experience (7nm and below).
• Python for flow automation.

Who we are:
Selesa offers IT outsourcing, specialist out-staffing, and project management services to enhance business operations. We focus on providing skilled professionals for IT needs, including development, security consulting, and business development. Selesa also manages sales, account management, and human resources to support company growth. Our services are known for efficiency, quality, and strong communication, making us a trusted partner for businesses looking to streamline and secure their IT infrastructure. Originated in Vilnius, Lithuania, we cater to global clients.

Who we are looking for:

We are seeking a Financial Statement and Audit Specialist based in Ukraine to be responsible for preparing regular financial reports and conducting audits to ensure accurate and timely accounting. 

Responsibilities:

• Prepare monthly financial reports
• Plan and perform audits to make sure that the financial records are fair and accurate.
• Develop process improvements to refine the quality and effectiveness of deliverables.
• Develop clear and complete reports of audit procedures and findings.
• Maintain financial and audit documentation according to established standards.
• Manage reconciliation and cash.
• Communicate with internal and external company’s partners.

Requirements:

• A bachelor's or master's degree in accounting or accounting sciences.
• Certification as a Certified Internal Auditor, Certified Financial Services Auditor, or similar.
• At least 2 years experience as a financial accountant, financial analyst, or business accountant in Ukraine.
• A thorough understanding of key areas such as risk, compliance, and financial legislation.
• Strong analytical skills
• Proficient at detailed report writing and presentation
• At least Intermediate English language proficiency
• Industry experience in slot games is a plus
• Strong attention to detail and teamwork skills

• Ability to meet deadlines in a fast-paced environment

   

What we offer:

• Fully remote position with a flexible schedule
• Long-term opportunity with potential for financial and career advancement

• Supportive and positive work culture, collaborating with like-minded teammates

   

The recruitment process will include a three-day pre-trial period, during which we will test your skills. This period is paid. After successfully completing the pre-trial, an interview will follow. If the interview is successful, the next step will be an offer.

When submitting your application, please make sure to include your responses to the following screening questions in your COVER LETTER:

1. Please explain to us your level of spoken/written English. Just rank it from 1 to 10, where 10 means a Native Speaker; 8-9 means a Near Native Speaker; 6-7 means Fluent Speaker; under 6 any further levels.
2. Please explain to us your experience in accounting and audit.
3. What are your Monthly salary expectations for a long-term, full-time position (if we consider 40 hours a week)?
4. What is your notice period and how soon can you join ?

Hi! We’re CyberCare, a company specializing in customer service for global tech brands and part of the Tesonet venture holding. Our team of 370+ professionals combines AI-driven automation with a human touch to deliver a smooth, hassle-free experience for millions of tech product users worldwide.

We’re changing what support should look like. While AI handles the routine tasks, you focus on what truly matters: solving technical issues accurately, finding solutions, and bringing the kind of empathy no automation can replace.
 

What makes you a strong candidate:

• Above-average English (B2+) with solid conversational skills;
• Experience with Windows/MacOS/Android/iOS;
• Confidence in multitasking and providing technical support;
• A calm, customer-focused approach — even in stressful situations; a positive, proactive, and motivated mindset;
• Availability to work full-time on a rotating shift schedule (morning, day, and evening shifts); willingness to work remotely with occasional visits to our Lviv office for team meetings, team-building events, and other activities.
   

What you’ll do and learn:

• You’ll support NordVPN customers via live chat — no phone calls involved.
• You’ll help resolve technical and billing-related issues, keep customers satisfied by solving their problems, and turn users into brand ambassadors through quality support.
• You’ll bring empathy, patience, and a positive attitude to every customer interaction.
   

Work schedule: Day shift: 9:00 AM-5:00/6:00 PM; Evening shift: 4:00/5:00 PM-1:00 AM
 

This is a hybrid office/remote role. Our office is located in Lviv, so we welcome candidates from neighboring regions as well (Lviv, Ivano-Frankivsk, Rivne, Lutsk, Ternopil, Chernivtsi). 
For the duration of martial law, fully remote work is available, with occasional attendance at internal company events.
 

What we offer:

• A comfortable start in the tech industry through onboarding and mentorship support;
• Office in Lviv plus the option to work from home (hybrid model)
• Health insurance;
• Competitive salary and bonuses;
• Variety of internal and online training programs, books, and everything you need for professional growth;
• Great team — seriously, the best! We organize regular internal events, knowledge-sharing sessions, and team-building activities; top-notch technology and tools for working on world-renowned products;
• Excellent working conditions, including a flexible schedule (day and evening shifts).
   

If you’re a highly motivated professional who embraces new challenges and is eager to join CyberCare, please send your resume (in English only) with a detailed overview of your career, experience, skills, and projects.

We provide ad account management services to media buyers and agencies across major advertising platforms. You'll be their main point of contact — the person who knows what's going on, responds quickly, and gets things resolved. Most of your day is chat-based. You need to know the ad ecosystem well enough to give accurate answers quickly.

Responsibilities:

• Provide prompt, effective support aligned with company standards via chat, occasional video calls when needed
• Onboard new clients, walk them through the service, set expectations, build trust from day one
• Deliver and manage ad accounts, handling appeals, monitor status and spend, handle ID reviews
• Resolve account issues, bans, unlocks, proxy errors and keep clients in the loop throughout
• Identify upsell and cross-sell opportunities, support retention of existing clients
• Track patterns in account performance and client behavior; flag insights that can improve the product or process

• Work closely with other departments

   

Requirements:

• Background in affiliate marketing or media buying - a must
• Understanding how Ad Accounts work from the inside
• B2+ English, written and verbal
• Comfortable working independently across shifts
• Proven ability to take initiative and resolve issues

We Offer:

• Remote work from anywhere
• Unlimited paid vacation days
• 5-day week with weekend shifts (Sat or Sun)
• Working hours: 10:00-19:00 or 11:00-20:00 (Kyiv time)
• 10 paid sick days
• English classes
• Take part in conferences worldwide

Join our Team!

We’re looking for a strategic, results-driven marketing lead to structure, lead, and scale the marketing function across our two core products. You’ll manage team and work directly with the C-suite to set KPIs, build systems, and drive growth.

Responsibilities

• Build and execute half-year and full-year marketing strategies.
• Define and track KPIs for performance, lead generation, and team productivity.
• Lead weekly planning, execution monitoring, and monthly reporting of all marketing efforts.
• Systemize the lead acquisition + lead management flow.

• Spot growth opportunities, test new channels, and scale what works.

   

Qualifications

• 3+ years in digital marketing, with a proven strategic and team leadership background.
• Proven leadership experience in B2B marketing, ideally in FinTech, Payments, Cards, AdTech, or iGaming.
• Experience in Affiliate Marketing and paid performance channels (Google, Meta).
• Understanding of the affiliate / media buying ecosystem.
• Strong analytical skills — confident with dashboards, KPIs, and reporting.
• Proficiency in applying AI tools for work tasks.
• PR and partnership management experience is a plus.
• Upper-intermediate English (B2).

We Offer

🌍 Remote work from anywhere
🌴 Unlimited paid vacation days
🤒 10 paid sick days
🗣 English classes
📚 Take part in conferences worldwide