Jobs at Djinni

📍 Remote | Middle / Senior Affiliate Manager | Canada (Tier-1)

You run one Upwork profile: what it says, what it bids on, and how it bids.

Deal Baker Ltd sells one service — the whole engineering function, architecture through operations, to companies with the domain expertise and no technical staff. Python, FastAPI, PostgreSQL, scraping at scale, LLM and vector systems. Five production systems across five unrelated industries.

What to bid on

A manual process that should be a system. Pipelines and scraping at scale. A backend built properly. An LLM system that has to survive production. A founder with a domain and nobody technical.

What to skip

A finished spec that needs hands to type it. A chatbot on a website. A seat next to an existing dev team. Anything where the architecture is already decided.

Most of the feed is the second list.

The work

Rebuild the profile first — title, overview, specialised profiles, portfolio, catalog, rates. New account, no history. Then screen the feed daily, write the proposals in the founder's voice and under his name, and keep one sheet: screened, sent, viewed, replied, calls booked, Connects spent. Reported weekly as counts.

Nobody hands you a filtered list. Nobody rewrites your proposals.

Acceptance criteria, agreed in writing in week one

Weeks 1–2: the new profile live, and one page on the positioning behind it.

Month 1: what you control — screened, sent, view and reply rate.

Month 2: replies and calls booked. No quota on bids sent.

What you need

Technical comprehension. You read a job post about pipelines, APIs or LLM systems and know what is being asked before any call. Selling an agency's "dev services" is not the same skill.

Upwork bidding on a profile you set up or rewrote yourself. Written English at C1 — it goes out under the founder's name. Overlap with 09:00–17:00 CET. GigRadar / GetMany / Vollna is useful, not required.

Terms

Company to company, monthly, cancellable. Base, a bonus per qualified call booked, and a percentage of the first invoice on anything signed.

The product we are working on is the biggest community-based navigation app, complex web services, and other solutions related to it. The web and mobile apps handle information at a massive scale and extend well beyond the search giving people and companies a lot of new useful options. Here you’ll be a part of a skilled international team, working on an app with >100 mln users!
 

As a Head of QA, you will lead a distributed Quality Engineering organization of approximately 50 engineers across multiple teams. You will define the QA strategy, drive operational excellence, lead AI-driven quality initiatives, and continuously improve quality engineering practices across the organization. Working closely with QA Leads, Engineering, Product, and Delivery teams, you will play a key role in scaling quality and engineering excellence.

Responsibilities

• Define and execute the QA strategy aligned with business and engineering objectives.
• Lead, mentor, and develop a distributed QA organization, including QA Leads and Quality Engineers.
• Drive continuous improvement of QA processes, testing methodologies, operational efficiency, and testing cycle time.
• Establish and enforce QA standards, quality metrics, KPIs, OKRs, and engineering best practices across teams.
• Lead the adoption of AI-powered testing solutions, automation technologies, and modern QA tools while driving AI capability across the organization.
• Define and execute scalable quality engineering and automation strategies across multiple products and teams.
• Partner with Engineering, Product, and Delivery leadership to ensure high-quality software releases, manage quality risks, and provide strategic guidance on quality initiatives.
• Act as the primary escalation point for complex technical, organizational, and quality-related challenges.
• Own the QA hiring strategy, talent development, succession planning, and organizational growth.

• Foster a culture of innovation, accountability, continuous learning, and engineering excellence by identifying and implementing new processes and AI-driven improvements.

   

Requirements

• Location in Warsaw (office-based role)
• 8+ years of experience in Software Quality Assurance.
• 4+ years of experience leading QA teams in a product environment.
• Proven experience managing large QA organizations (20+ engineers), including QA Leads.
• Experience defining QA strategy, organizational standards, KPIs, and scalable quality processes.
• Strong experience driving process optimization and operational excellence across QA organizations.
• Experience defining and executing test strategies and modern Quality Engineering practices.
• Good understanding of AI applications in software testing and a track record of evaluating or adopting AI-driven solutions to improve QA processes.
• Deep understanding of SDLC, Agile methodologies, CI/CD, and software testing best practices.
• Strong leadership, stakeholder management, communication, and decision-making skills.
• Fluent English (C1/C2).

Nice to Have

• Hands-on experience with test automation frameworks and QA architecture.
• Experience validating AI-based products or LLM-powered applications.
• Experience with cloud platforms and distributed systems.
• Performance, security, or reliability testing experience.
• ISTQB certification or equivalent.

We Offer

• Opportunity to work on a global product used by 100+ million users worldwide.
• Competitive compensation package, including 20 paid vacation days and paid sick leave.
• Full-time office-based work (5 days per week) in a modern, comfortable office in Warsaw.
• Flexible working hours with a healthy work-life balance.
• Private medical insurance.
• English classes with a native speaker and wellness activities, including online yoga.
• Paid tech training and other activities for professional growth;
• Modern, comfortable office and a friendly, supportive engineering culture.

We’re a fast-growing media buying team, backed by well-known traffic acquisition experts in the iGaming industry. Thanks to this, our team has not only cutting-edge infrastructure and budgets, but also the opportunity to work on terms that are unavailable to other teams.
 

We’re looking for a Media Buyer who can start campaigns from zero and scale them profitably.

Key Responsibilities:

• Launch and scale high-performance advertising campaigns across Facebook and/or In-App networks (Unity, AppLovin, Ironsource, etc.) and/or Google PPC
• Oversee full-cycle integrations between mobile applications, attribution platforms (AppsFlyer, Adjust), and trackers (Binom, Keitaro) to ensure flawless data flow.
• Conduct deep-dive analysis of active campaigns, optimizing for key performance indicators (ROI, CPA, LTV) to maximize profitability.
• Develop detailed briefs for the design team and motion designers; constantly test new creative angles and landing pages.
• Monitor daily expenditures and performance metrics, providing detailed daily reports to ensure budget efficiency and target alignment.
   

Requirements:

• At least 2+ years of hands-on experience in Media Buying, with a track record of managing high-volume traffic.
• Deep knowledge of the Gambling/iGaming vertical is mandatory.
• Strong experience in launching and scaling campaigns specifically for the Tier-2 and Tier-3 markets.
• Experience managing significant monthly budgets of $50,000+ with proven ROI.
• Solid experience working within professional arbitrage teams or media buying agencies.
• Expert knowledge of launching and optimizing campaigns for both iOS and Android platforms.
• A thorough understanding of the casino economy, including player lifecycle, conversion funnels, and retention metrics.
• English at a B1 (Intermediate) level or higher is required. Proficiency in Russian is a significant advantage.

We're hiring a Senior UI/UX Designer on a 5-month contract to join our R&D organization.

About the role

We're looking for a highly experienced UI/UX Designer to lead the redesign of our Salesforce application's front end and drive our transition to Lightning Web Components (LWC). This is a focused, high-impact engagement where you will own the full design process - from discovery through final specs. You'll work closely with our Salesforce engineers and product managers to deliver a modern, scalable UI that sets the foundation for the platform's next chapter and supports AI workflows.

What you are expected to deliver 

• Own end-to-end UI/UX design for the Salesforce front-end redesign project
• Design intuitive UI components aligned with Salesforce Lightning Design System (SLDS)
• Lead UX design for our transition from legacy UI to Lightning Web Components (LWC)
• Produce wireframes, prototypes, and design specs for engineering handoff using modern design tools like Figma, Loveable, etc.
• Collaborate with Salesforce engineers to ensure designs are feasible within LWC constraints
• Define design patterns, component libraries, and guidelines for the Salesforce UI
• Partner with product managers, engineering leads, QA, customer success team, and customers to gather design input and build product understanding

What we expect you to bring 

• 5+ years of UI/UX design experience, with significant time on enterprise SaaS products
• Strong portfolio demonstrating UI design work and complex enterprise application design
• Ability to work closely with engineers and communicate design intent clearly in technical contexts
• Experience owning a design project end-to-end with minimal oversight

Nice to have

• Familiarity with Visualforce (to understand legacy context being redesigned)
• Experience working within managed packages or AppExchange products
• Experience designing specifically for Lightning Web Components (LWC)
• Proven hands-on experience designing Salesforce UIs, with deep familiarity with SLDS and Lightning Experience
• Salesforce UX Designer certification

We offer you

• A well-scoped, high-impact 5-month contract with clear ownership over a meaningful product initiative
• Collaboration with a skilled, experienced Salesforce engineering team
• Ability to shape the design direction and leave a lasting mark on a widely used enterprise platform
• Zero bureaucracy and a meetingless atmosphere
• Flexible remote engagement

NuxGame is a dynamic IT company delivering top-tier software solutions for the iGaming industry. We empower operators of all sizes to expand into new markets, strengthen their existing brands, and achieve ambitious business goals.

We are looking for a Senior DevOps Engineer who is passionate about building resilient infrastructure and ensuring high availability for high-load systems. If you thrive in complex cloud-native environments and enjoy working with scalable architectures, this opportunity is for you.

 What Will Be Your Responsibilities

• Design, build, and optimize high-load, highly available server-side platforms (Nginx, PHP-FPM, MySQL, Redis, message queues).
• Architect and maintain Kubernetes-based platforms and containerized workloads (Docker, Helm, GitOps).
• Design and operate secure network infrastructure:
  • Firewalls (iptables, UFW, security groups, NACLs)
  • Reverse proxies and L7/L4 load balancers
• Implement DDoS protection and WAF strategies (Cloudflare, rate-limiting, bot protection).
• Build and maintain observability stack:
  • Metrics (VictoriaMetrics, Prometheus)
  • APM (New Relic, OpenTelemetry)
  • Centralized logging and alerting
• Design, implement, and continuously improve CI/CD pipelines (Jenkins, GitHub Actions).
• Automate infrastructure and platform lifecycle using Infrastructure as Code and configuration management.
• Participate in architecture design, reliability engineering, and capacity planning.
• Ensure security, compliance, and audit readiness (PCI DSS, secrets management, access control).

What We Expect From You

• Strong hands-on Linux expertise (Debian, Ubuntu, systemd, networking, performance tuning).
• Deep experience with AWS:
  • Compute (EC2, ASG, EKS)
  • Networking (VPC, Load Balancers, peering)
  • Managed databases (RDS Aurora)
  • Messaging (SQS, Kafka)
• Strong database operations knowledge: MySQL HA, replication, backup strategies.
• Production experience with Kubernetes (cluster architecture, HA, upgrades, disaster recovery).
• Advanced CI/CD experience: Jenkins, GitHub Actions, GitOps practices.
• Strong Cloudflare expertise: DNS, CDN, WAF, DDoS protection.
• Infrastructure as Code: Terraform (mandatory), Ansible.
• Scripting and automation in Bash and Python.
• Solid understanding of networking and security fundamentals (TLS, IAM, VPN, firewalling, zero-trust).
• Experience working in regulated environments or with security standards (PCI DSS is a plus).

 Tech Stack

AWS, Kubernetes, Terraform, Helm, GitHub Actions, VictoriaMetrics, Grafana, New Relic, Aurora, Redis, Cloudflare, Python, Bash.

What We Offer:

We believe that a happy team builds the best products. Here is how we support you:

Remote & Flexible – Work from anywhere. Our core hours are 09:00/10:00 to 17:00/18:00 (Kyiv time), Monday–Friday.

Financial Stability – Timely compensation payments.

Personal Equipment Policy – Equipment is provided to ensure comfortable and efficient work.

Knowledge Sharing – We regularly gather to discuss new trends, share insights, and grow together.

Community – Work in a team of like-minded professionals who support, inspire, and tackle complex challenges together.

Creative Freedom – We encourage initiative and provide space for professional expression and implementation of your ideas.

Time-off Policy: up to 29 days off per year, including up to 5 days for health-related absence (without medical confirmation);

Atmosphere – A friendly, results-oriented environment focused on mutual respect, free from unnecessary bureaucracy and pressure.

We believe in unlocking the inner potential of each team member within an open and democratic culture.

We look forward to welcoming you to our team! 

About the Role

This is a full-time (100%) position, initially planned for six months, with the possibility of extension.

We are looking for an experienced, hands-on Agentic AI Specialist to design, implement, administer, govern, and support enterprise AI agents across the Microsoft 365 ecosystem.

In this role, you will be responsible for the complete agent lifecycle—from solution design and development to integration, testing, deployment, monitoring, operational support, and retirement. You will work with both low-code and custom development approaches, helping the organisation establish a secure, scalable, and well-governed AI-agent ecosystem.

The ideal candidate combines expertise in AI-agent development with solution architecture, Microsoft platform administration, governance, and enterprise-level operational support.

Key Responsibilities

• Design, build, test, deploy, and support low-code and custom AI agents using Microsoft 365 Copilot, Copilot Studio, Copilot Cowork, Microsoft Agent 365, Microsoft Foundry (formerly Azure AI Foundry), Power Platform, and Dataverse.
• Develop agentic solutions and multi-step workflows that interact with enterprise data, applications, and business processes.
• Integrate AI agents with Microsoft Graph, SharePoint, Teams, Dataverse, Power Platform connectors, APIs, Azure services, and other enterprise systems.
• Administer Microsoft Copilot and Agent 365 environments, including Dataverse, connectors, gateways, permissions, publishing, monitoring, Agent Store, and agent lifecycle management.
• Define and implement practical AI architecture and governance standards covering agent design, testing, evaluation, approval, publishing, security, compliance, monitoring, support, versioning, and retirement.
• Establish reusable technical patterns, guardrails, and operating procedures for enterprise AI-agent development and adoption.
• Ensure that agent solutions follow security, data-protection, compliance, and responsible AI requirements.
• Monitor agent reliability, performance, usage, and operational health, identifying opportunities for improvement.
• Provide hands-on L2/L3 support and troubleshoot platform, integration, configuration, access, security, and performance issues.
• Create and maintain technical documentation, support procedures, operational runbooks, and knowledge-base materials.
• Collaborate with business stakeholders, technical teams, Microsoft, and other technology vendors to deliver and support AI solutions.
• Provide technical guidance and help business users and delivery teams adopt AI-agent capabilities effectively.

Required Qualifications

Knowledge and Technical Skills

• Strong hands-on experience with Microsoft 365 Copilot, Copilot Studio, Microsoft Foundry/Azure AI Foundry, Power Platform, and Dataverse.
• Knowledge of Microsoft Agent 365 and Copilot Cowork, including their administration, governance, security, and enterprise use cases.
• Strong understanding of agentic AI and generative AI concepts, including agent architecture, orchestration, grounding, tool usage, evaluation, lifecycle management, and responsible AI.
• Ability to develop both low-code and custom AI agents and integrate them with Microsoft and third-party enterprise services.
• Experience with AI-assisted development approaches, including rapid “vibe coding” workflows, while maintaining enterprise-level engineering, security, and quality standards.
• Experience integrating solutions with Microsoft Graph, SharePoint, Teams, Dataverse, APIs, Azure services, and enterprise applications.
• Understanding of AI governance, access management, security, compliance, monitoring, and production-support practices.
• Ability to work across solution architecture, development, platform administration, governance, and operational support.
• Strong troubleshooting, analytical, communication, and stakeholder-management skills.
• Ability to work independently and collaborate effectively in an international environment.

Professional Experience

• At least 5 years of experience in IT solution design, software development, platform administration, application support, or a related area.
• Approximately 2 or more years of hands-on experience with Microsoft 365 Copilot, Copilot Studio, Microsoft Foundry/Azure AI Foundry, and Power Platform.
• Proven experience designing, deploying, and supporting production-ready AI agents, chatbots, or intelligent automation solutions.
• Experience providing enterprise L2/L3 support for business-critical platforms or applications.
• Practical experience with AI governance, agent lifecycle management, or enterprise platform operating models.

Education and Language

• Bachelor’s degree or equivalent qualification in Computer Science, Information Technology, Software Engineering, Data Science, or a related field.
• Fluent spoken and written English, sufficient for independent work with international stakeholders and technical teams.

Nice to Have

• Experience implementing CI/CD processes for AI and Power Platform solutions using Azure DevOps or similar tools.
• Experience with Semantic Kernel, LangChain, Microsoft Agent Framework, or other AI-agent orchestration frameworks.
• Experience with n8n or similar workflow automation platforms.
• Experience working in large enterprise environments or international organisations.
• Master’s degree in a relevant field.
• Relevant certifications, such as AI-102, MS-102, PL-200, PL-400, PL-600, Microsoft 365 Copilot-related certifications, or ITIL Foundation.

Important: after confirming your application on this platform, you’ll receive an email with the next step: completing your application on our internal site, LaunchPod. So keep an eye on your inbox and don’t miss this step — without it, the process can’t move forward.

Why join us

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! :)

About the role

We are looking for a Senior Quality Engineer to drive quality throughout the software development lifecycle by partnering with Product Managers, Software Engineers, and Architects to embed quality from the start rather than serve as a gatekeeper at release. You will design and maintain automated tests across unit, API, integration, and UI layers using tools like Playwright, Cypress, or Selenium, champion a right-sized test pyramid strategy, and leverage AI-powered tools for test generation, defect analysis, and coverage optimization. The role requires 4+ years of quality engineering experience with hands-on AI-assisted testing tool experience.

What you will do

• Partner closely with Product Managers, Software Engineers, and Architects to understand product functionality, technical design, customer workflows, and acceptance criteria, ensuring quality is built into every stage of SDLC.
• Define and execute a product quality strategy that aligns with business priorities, engineering practices, and release objectives.
• Design, develop, and maintain automated tests across unit, API, integration, and UI layers, applying the appropriate level of testing based on product risk and architecture.
• Champion the concept of a right-sized test pyramid by driving quality through the most effective mix of unit, service, integration, and end-to-end tests rather than relying heavily on UI automation.
• Collaborate with development teams to understand code changes, code coverage, and application architecture to determine where automated tests provide the greatest value.
• Build and maintain scalable, resilient automation frameworks that integrate seamlessly into CI/CD pipelines to enable continuous testing and rapid feedback.
• Promote shift-left quality practices by participating in backlog refinement, sprint planning, design discussions, and code reviews to identify quality risks early.
• Leverage AI-powered tools throughout the software development and testing lifecycle, including test case generation, automation development, defect analysis, risk identification, and coverage optimization, while validating AI-generated outputs for accuracy and effectiveness.
• Identify opportunities to reduce manual effort through intelligent automation and process optimization while improving product reliability.
• Partner with engineering teams to investigate defects, perform root cause analysis, and implement preventative quality improvements.

Must haves

• 4+ years of experience in software testing, quality engineering, or automation roles.
• Proficiency with automation tools and frameworks (e.g., Selenium, Cypress, Playwright, REST-assured, Postman, or similar).
• Ability to read, write, or debug test code or scripts (e.g., Java, JavaScript/TypeScript, Python, C#).
• Understanding of REST APIs and service-based architectures.
• Familiarity with CI/CD pipelines and continuous-testing concepts.
• Hands-on experience with AI-assisted testing tools and practices required.
• Upper-Intermediate English level.

Nice to haves

• Passionate about writing clean, modern, maintainable, & highly-performant code.
• Pro-active ability and a self-starter attitude to troubleshoot and solve problems.
• Experience working in an Agile environment leveraging remote communication tools.
• Strong communication skills with excellent interpersonal effectiveness.

The benefits of joining us

• Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps
• Competitive compensation: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities
• A selection of exciting projects: Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands
• Flextime: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.

Meet Our Recruitment Process

Asynchronous stage – An automated, self-paced track that helps us move faster and give you quicker feedback:

• Short online form to confirm basic requirements
• 30–60 minute skills assessment via Codility – a platform founded in Poland that helps us provide quicker feedback and streamline this stage of the process.
• 5-minute introduction video

Synchronous stage – Live interviews

• Technical interview with our engineering team (scheduled at your convenience)
• Final interview with your future teammates

If it’s a match — you’ll get an offer!

Stack: Golang, AWS, MySQL, Docker, Microservices.

We are seeking an experienced Golang Developer to join our team of talented developers for a stable yet dynamic project.

As the Golang Developer, you will play an integral role in developing, maintaining, and refactoring the existing codebase of a multi-service product with complex logic. You will work closely with our experienced Backend team and use the latest stack.

About the project:

A stable enterprise product for creating marketing presentations, preparing accompanying materials, and developing sales cycle business assistants for global pharmaceutical companies such as AstraZeneca, Novartis, Pfizer, Veeva etc., and financial institutions like ING and Van Lanschot. Completely our code base, we have been developing it since 2015.

Our services are distributed across multiple Availability Zones, adhering to a service-oriented architecture. Since 2018, we have prioritized GraphQL, although we maintain comprehensive support for RESTful APIs. Our core API services are built on a diverse stack of programming languages, each chosen to optimize task performance. This stack includes a rapidly evolving Golang Core API, legacy Core API services in PHP (leveraging frameworks like Laravel and Yii2) for established business logic and data layer interactions, Node.js (utilizing both JavaScript and TypeScript), Python APIs, and .NET Core C# components.

We utilize a hybrid cloud infrastructure, harnessing the strengths of both AWS and GCP to meet our operational needs, and focus on Serverless. Our work also involves extensive integration with API partners, including Veeva, Salesforce, and a variety of others, to ensure a seamless and robust service ecosystem.

As a product with high-security requirements, we undergo regular penetration testing from auditors and client companies to ensure compliance with industry standards such as OWASP, SOC, and ISO.

Essentials:

- Advanced knowledge of Golang, with experience in web frameworks such as Gin or Echo.

- Proficiency in developing automated tests using frameworks like Go Testing, Ginkgo, etc.

- Expertise in performance monitoring, optimization techniques, and troubleshooting.

- Strong knowledge of SQL and an understanding of transactions.

- Understanding of OOP, design patterns, cryptography, algorithms, and data structures.

- Versatility and comprehension of how all aspects of a web project work together (frontend, backend, and the network layer).

- Basic System Design skills.

- English reading and writing: Upper Intermediate.

- English speaking: Lower Intermediate.

Nice-to-haves:

- Development experience with Node.js, PHP.

- Knowledge of serverless architectures, especially AWS.

- Experience in building APIs using REST and GraphQL.

- Understanding of EDA, Microservices, Hexagonal Architecture.

- Proficiency in Docker.

- Experience with CI/CD Pipelines.

- Familiarity with agile methodologies (Scrum, Kanban).

- Degree in Computer Science.

- English speaking: Upper Intermediate.

Benefits:

In addition to a great base salary, we offer:

1) Funding for conferences, co-working spaces, software licenses, and other work-related expenses

2) MacBook if you require one

3) Mobile devices if you are involved with mobile development projects

4) Flexible working hours and fully remote working without micromanagement

5) Modern technology stack

6) Time for open source development

7) Bonus at the end of the year

8) Paid study leave

9) Paid English language courses

10) 36 company-paid days off per annum

11) Access to educational streaming services like Pluralsight

12) Input on the development of the company

Our core values:

We are open-minded, humble, respectful, self-driven, and honest, which allows us to create an atmosphere of synergy. Our team is a great fit for those who value self-organization and are passionate about personal growth. If this resonates with you, we’d love to have you join the team.

Our client is an international product-based IT company specializing in the iGaming industry, with its own affiliate program and in-house products across online casino, betting, and poker. The company has been successfully operating for more than 12 years, establishing a strong presence in Tier-1 markets while continuing its global growth and expansion.

We are currently looking for an Affiliate Manager.

Your qualifications:

- 2+ years of experience in Affiliate Management within the iGaming industry.
- Proven experience working with affiliates across different traffic sources (SEO, PPC, Paid Social, ASO, In-app, Email, Push, Native, etc.).
- Strong understanding of affiliate business models, including CPA, RevShare, Hybrid, CPL, Flat Fee, and other commercial agreements.
- Experience analyzing affiliate performance using tracking platforms and analytics tools.
- Strong negotiation, communication, and relationship-building skills.
- Analytical mindset with a data-driven approach to decision-making.
- Experience in product companies or affiliate programs within iGaming will be a strong advantage.
- Hands-on experience working with Tier-1 markets is required.
- An established personal network of partners will be considered a strong advantage.
- English level — Intermediate or higher.

Key responsibilities:

- Attracting new partners and maintaining relationships with existing ones; 
- Developing proposals for partners to improve the effectiveness of collaboration; 
- Negotiating and concluding agreements with partners; 
- Analyzing and optimizing current campaigns, improving key performance indicators (KPIs); 
- Daily traffic monitoring, reporting, and monitoring of target achievement; 
- Coordinating with internal departments to support successful campaigns; 
- Participating in industry events and conferences to develop the partner network. 

Benefits:

⭐ Time Off & Recovery: 20 working days of fully paid annual leave, fully paid sick leave, and public holidays off according to company policy.

⭐ Health & Wellness: A flexible Benefits cafeteria that allows you to choose the perks that fit you best, with options including medical support, regular check-ups, mental health services, or gym access.

⭐ Education & Development: Internal and external training, industry events, language courses, and professional service subscriptions.

⭐ Workspace & Tech: All necessary corporate equipment provided, the flexibility to work fully remotely, and premium digital tools to enhance performance (e.g., AI tools, ChatGPT Plus).

⭐ Work Environment & Perks: Holiday bonuses, gifts for special occasions, paid business trips, and team events.

We are looking for a Senior Retention Manager to lead player retention, engagement, and monetization across high-velocity global markets.

We are a fast-growing iGaming startup founded by a powerhouse team of Ukrainian experts and top industry professionals. Driven by data and clean execution, we scale products across Tier-1 GEOs with zero bureaucracy and maximum freedom for impactful experiments.

Key Responsibilities
 

• Manage retention and reactivation across multiple GEOs, including Tier-1.
• Build and optimize CRM lifecycles: Welcome, Deposit Conversion, Reactivation, Churn Prevention.
• Launch campaigns across Email, SMS, In-App, Web Push, and other channels.
• Build player segments and personalized communication flows.
• Manage bonus emission, bonus costs, and promotional efficiency.
• Analyze funnels, cohorts, segments, player behavior, and retention KPIs.
• Run A/B tests and turn insights into revenue growth.

• Work with Product, BI, VIP, and Acquisition teams to improve LTV and repeat deposits.

   

Required Experience
 

• 3+ years in iGaming Retention / CRM.
• Hands-on experience with Tier-1 markets.
• Experience managing CRM campaigns and automation independently.
• Proven experience in bonus emission management and bonus cost control.
• Strong understanding of segmentation, churn, reactivation, bonus mechanics, and player lifecycle.
• Strong analytical skills and data-driven decision making.
• Understanding of Retention Rate, Repeat Deposit Rate, LTV, ARPPU, NGR, Bonus Cost, and ROI.
• Ability to manage multiple GEOs, campaigns, and segments simultaneously.

Why Join:

• Work in an international Tier‑1 iGaming environment.
• Remote format with flexible schedule.
• Competitive compensation.
• Opportunity to shape global marketing strategy and scale a Tier‑1 product.
• Collaborative, multicultural team atmosphere.

Join Our iGaming Team as a Head of Retention in our multi-country product iGaming company with ambitious Industry innovators with regional reach and 6+ years of successful operation. Our portfolio includes three large-scale brands successfully operating across Tier 1 geos.
We pride ourselves on attracting and valuing highly qualified professionals, enabling us to scale and succeed in new markets.

Your Mission: to drive the logic and architecture, coordinate the overall effort of user retention

• ​​Develop and implement a multi-channel overall Retention and CRM strategy for online casinos to boost customer onboarding experience, retention, engagement, and monetization.
• Identify and apply promotional mechanics that align with different user psychotypes and behavioral triggers to drive engagement, loyalty, and conversion.
• Develop, implement, analyse and manage innovative solutions to boost onboarding and retention across traditional as well as SMM, TikTok, Instagram, Messengers, LiveChat and Mobile App. instruments, mechanics and cross-departmental activities.
• Regularly plan and execute multi-channel marketing campaigns using customer segmentation and personalization.
• Analyze user behavior and activity to optimize retention strategies, research and implement relevant proven, trending or innovative product features, communications channels and formats.
• Implement relevant multi-source data collection, integration to enable live automated analysis and reporting, and data-driven decision making.
• Assess the effectiveness of and continuously improve CRM campaigns through analytics and data-driven insights.
• Coordinate SMM, or other traffic-source-specific content, implementations, integration for player onboarding, retention and reactivation, as well as recycling of multi-channel registrations, including Instagram, TikTok, Streamer and Influencers, App-Only users.
• Manage and configure the CRM platform and marketing automation tools, including customer database segmentation.
• Recruit, train, lead and mentor the Retention, Promo, CRM team to deliver the department results.
• Analyse, monitor, organise, coordinate and resolve deliverability rate of communications.
• Collaborate with Product Development, Marketing, BI and Analytics and Customer Success and Support teams to align overall retention with business goals, cross-departmental initiatives and priorities.
• Stay updated on the latest trends and innovations in the iGaming industry.
• Retention Goal Ownership: Fully understand the retention KPIs we aim to achieve (e.g. increased LTV, reduced churn, uplift in ARPU, deposit frequency, etc.) and drive structured improvements toward those goals.
• Cross-functional Supervision: Act as the central point between CRM, BI, product, and bonus engine development to ensure the continuous evolution of the retention system, backed by data and feedback loops.

Our requirements:

• 4+ years of experience as Retention Team Lead.
• In-depth knowledge and hands-on experience of Customer Journey Optimization best practices, with experience in developing and implementing testing strategies across channels, including designing and analyzing contact strategies, automation techniques/tools and customer experience optimization.
• Solid grasp of the full range of promotional tools (bonuses, gamification, rewards, challenges, etc.) and the underlying logic, including their mathematical models, economic constraints, and long-term profitability impact.
• Segment-Oriented Thinking: Skill in building and managing dynamic customer segments based on behavior, value, and lifecycle stage, and applying tailored retention strategies to each.
• Proven ability to manage a team of 4+ people and managing an international and geographically dispersed multicultural English speaking digital team.
• Expertise in developing multi-channel customer engagement strategies.
• Proven hands-on experience of implementing relevant automated Retention reporting.
• Strong knowledge of A/B testing methodologies and data-driven optimization practices.
• Ability to segment customer databases and craft personalized offers.
• Ability to manage and prioritize multiple projects simultaneously within a complex organization.

Preferred:

• Experience with Customer.io system and overall other retention instruments.
• Expertise in designing and implementing loyalty programs.
• Creative thinking and problem-solving abilities.
• English Upper Intermediate.

What we offer:
Our success depends on our talented employees who work online every single day with a sense of purpose and an appetite for progress.
 

• Competitive salary;
• Remote work in a flexible environment;
• 20 working days of paid vacation and education projects;
• Great product with our software solution;
• Opportunity for growth at professional levels, attending top industry events and conferences, and international workshops at our competence centers.

We are looking for a Junior Technical Specialist to join our team and support the technical side of iGaming projects. If you have experience in iGaming/CPA, understand trackers and integrations, and enjoy solving technical challenges, we’d love to hear from you.

HOW YOU WILL MAKE AN IMPACT:

• Tracking & integrations: Set up and maintain Binom (Keitaro) trackers, work with Postback, S2S, APIs, and clickIDs.
• Landing pages: Copy, adapt, integrate, and make technical changes to landing pages and websites. Set up and maintain cloaking.
• Infrastructure: Purchase, configure, and manage domains, hosting, and redirects. We’ll help you get up to speed where needed.
• Team support: Assist media buyers with launching and maintaining campaigns and handle day-to-day technical issues.
• Applications: Work with PWA and mobile applications at a basic level.
• Automation & development: Help automate processes using n8n and AI bots, work on more complex technical integrations, and perform QA.

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• 1+ year of experience in iGaming / CPA or a very strong technical foundation.
• Experience integrating offers into a tracker, ideally Binom, with a clear understanding of Postback, redirects, and tracking principles.
• Basic knowledge of HTML / CSS / JavaScript for working with landing pages.
• Hands-on experience with cloaking services.
• Basic knowledge of n8n / automation and AI bots, or a strong willingness to learn and develop in this area.
• A technical mindset, attention to detail, and the ability to troubleshoot and solve problems independently.
• Good communication skills and a proactive approach to supporting the team.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

Parsec Studio is a full-cycle video production company with an impressive portfolio of well-known brands. Check out our showreel.

We are offering an exciting opportunity to join our team as a Mid-level Motion Design Specialist/Editor.

In your role as a Motion Design Specialist/Editor, you will turn our clients’ ideas into engaging narratives with your impressive experience and creative approach.

Essential Skills:

— Experience with After Effects and Davinci Resolve, the ability to create impressive motion design videos, demonstrating creativity and technical competence in visual storytelling.

— Candidate must have skills in working with dynamic graphic elements and animation, and the ability to translate conceptual ideas into smooth and expressive visual narratives effectively.

— Proficiency in Blender, Unreal Engine, or Cinema 4D will be a big plus.

Please submit your resume, portfolio, and any relevant work samples showcasing your expertise in Motion Design. Applications without a portfolio will not be considered.

We look forward to welcoming you to the Parsec Studio team!

Talk to you soon :)

Who We Are

PAR Retail, with its Open Commerce® product suite and patent pending Wallet Steering® System, empowers Convenience & Fuel Retailers to gain more share of wallet and customer lifetime value than possible with any other solution provider. PAR Retail’s unified Open Commerce product suite consists of: Activate for Intelligent 1:1 Loyalty, Transact for Contactless Commerce, and Experience for Cross-Channel Customer Experiences. PAR Retail’s solutions are supported by a set of subscription-based program management services and are contractually backed by its 1.5X Performance Guarantee.

Technology Stack:

Docker, Terraform, Terragrunt, Azure, AWS, Github

Requirements:

- Deep understanding of DevOps as a culture that fosters collaboration between development and operations teams to ensure continuous integration, deployment, and monitoring throughout the software development lifecycle.

- Experience in implementing and maintaining DevOps practices within an organization.

- Extensive experience with Git, including managing repositories, designing and implementing branching strategies (e.g., Gitflow, Trunk-based development).

- Expertise in designing and implementing CI/CD pipelines that ensure seamless integration and deployment across environments.

- At least 3 years of experience with Infrastructure as Code (IaC) tools such as Terraform, Ansible, or CloudFormation.

- At least 3 years of experience with containerization technologies such as Docker, and orchestration tools like Kubernetes or Amazon ECS.

- At least 3 years of Experience managing cloud services (e.g., AWS, Azure, GCP), including cloud infrastructure, services, and organizations.

- Proficiency with monitoring and logging tools.

Responsibilities:

- Implement and maintain Infrastructure as Code (IaC) practices for consistent infrastructure provisioning.

- Set up and manage CI/CD pipelines to automate deployment processes.

- Oversee the management and configuration of infrastructure to ensure scalability, security, and high availability.

- Manage container orchestration and configuration.

- Conduct log management, system performance monitoring, and troubleshooting of production issues.

- Ensure system security and manage cloud services.

- Perform regular backup and restore procedures to safeguard data integrity.

- Conduct infrastructure audits to ensure compliance with standards and best practices.

- Collaboration with various teams to achieve project goals.

PAR Retail Offers:

- Long-term employment;

- Competitive compensation with regular performance-based salary and career development reviews;

- Paid vacations and sick leaves;

- Health insurance program;

- Flexible working hours;

- Sponsored company educational program, corporate library;

- A unique and friendly environment where everyone can explore and learn new technologies.